4 minute read
C&J Automotive Specialists: A Family-Owned Business That Puts YOUR Family First
Business Profile by Holly Stupak
Photos courtesy of Jack Crowley, Jr.
Jack Crowley, Jr., Owner of C&J Automotive Specialists (www.CandJAutoRepair.com) in Newtown Square, has fond memories of growing up in the auto service business. His father, Jack Crowley Sr., opened C&J Automotive Specialists in Berwyn, PA in 1988. Over the past 32 years, Jack Jr. and his dad have made a great team in the industry. “We are a tight-knit family,” said Jack Jr. “As kids, my sister Katelyn and I would be in the Pack-n-Play in the auto shop while my parents were working there. And as we got older, we loved roller skating there. We really grew up in that shop!”
Jack Crowley and his sister Katelyn in 1994
Shortly after college, Jack Jr. worked with his dad to co-open their second location on Newtown Street Rd. in Newtown Square. In 2019, Jack Jr. bought both businesses from his dad, who has stayed on as a consultant. Together they look forward to expanding and opening a third location. The philosophy at C&J is something Jack learned from his dad, which became a tagline for their auto shop: Let Our Family Put Your Family First.
Jack Crowley, Jr., Owner of C&J Automotive Specialists
Growing up, Jack Jr. and his family lived in Malvern, close to the auto shop. After he graduated from Conestoga High School, knowing he would likely be running his dad’s business someday, he studied Business Management and Geographical Information Systems at West Chester University. The courses he took there really helped prepare him for running an auto service business. But it was his dad’s influence that showed him how to be a successful business owner. “My dad always taught me to be appreciative, truthful and grateful,” said Jack, “and that’s how I treat everyone.”
Jack Crowley, Jr. (center left) and the C&J Automotive Specialists Team
Jack and his staff at C&J Newtown Square are proud to serve repeat customers who have been with them since his dad opened up the first location. “We have some people who were my father’s customers, including one who hit the 300,000mile mark on her car,” he said. “And we’re now seeing some of C&J’s original customers' sons and daughters.”
C&J Automotive Specialists really pride themselves on being like your family’s mechanic while still being able to provide value and an industry-leading warranty. “When we look at your car, we’ll give you a list of what we’ve noticed, what you need to do now and what you need to do down the road,” explained Jack. “But we are not pushy. There’s nothing wrong with customers taking time to think about the suggestions.”
C&J recently purchased a digital repair system that they’ll be onboarding in January. “This auto repair software gives us the ability to show and educate customers on what we’ve found, what the repair is, and why it’s so important,” explained Jack. “I know our customers will appreciate the transparency and additional education that not only helps them become a more informed car owner, but builds trust and a great relationship between us.”
C&J Automotive Specialists Newtown Square (across from Gentile’s Market)
Not only does C&J Automotive Specialists put their customers first, that’s how they also treat their employees. “Our goal is to hire young, talented people and see that they keep moving up,” Jack said. “We want them to have room to grow and hopefully be a partner in one of our shops in the future.” “Our business is truly a family affair!” added Marketing Director, Leah Grubb. Many of us who work here were born and raised in Delaware County. Eleven of our 15 team members are Delco natives. For example, Nick and Andrew are two brothers from Haverford, and Tyler and I are both from Springfield,” she added.
As a local business owner, Jack enjoys being part of the Marple Newtown community. He supports a local family by being a sponsor for the Juvenile Diabetes Research Funding, and also donates to the local police and fire departments. Although he grew up in Malvern, he has another connection to the Marple Newtown area: As a young boy, he played football for the St. Anastasia Spartans.
Jack Crowley, Jr. and Jack Crowley, Sr. (holding a BIG catch!)
When he’s not working in one of the auto repair shops, Jack Jr. can be found spending time with his family, especially quality time with his dad. “Growing up, we restored a ‘69 Chevelle and a ‘68 Corvette. We really enjoy each other’s company. Outside of business, we go fishing and golfing together on the weekends.”
Whether it’s a yearly PA State Inspection, a routine oil change, new tires or other vehicle needs, visit C&J Automotive Specialists and you can be assured that Jack and his team will Put Your Family First!
FAMILY OWNED AND OPERATED AUTO REPAIR SHOP SINCE 1988
610-353-2290
www.CandJAutoRepair.com
99 S. Newtown Street Road, Newtown Square
Marple Newtown’s Auto Repair Experts
We work on all makes and models including foreign and electric.
You Can Depend On C&J Automotive For All Your Auto Repair Needs! Services Include:
Oil Change • Brakes Tires • State Inspection/Emissions • Scheduled Service Check Engine Light • And Much More! We Take Care Of You With A 2 Year/24,000 Mile Warranty Free Loaner Vehicle By Appointment • Local Shuttle After-Hours Drop Off • And Trustworthy Service!
