Digitalization of day-to-day administrative systems by Benjamin Choukroun

DIGITALIZATION OF DAY-TODAY ADMINISTRATIVE SYSTEMS BY BENJAMIN CHOUKROUN C

Administrative support is a requirement in every industry. The profitmaking and non-profit making organizations need administrative support. The duties of administrative support include managing and distributing information within an organization. It includes answering phone calls, memos and maintaining folders. The job profile of an administrative assistant is not defined. Job profile changes according to the industry. Bookkeeping is also the job of the administrative assistant. They have to monitor and record daily expenses. The paperwork becomes overwhelming. To assist the administrative assistant, the company can opt for digitalization.

Digitalization of everyday administrative tasks by Benjamin Ne ssim Choukroun . Some of the responsibilities of an administrative assistant are:

Customer Service: The administrative assistant is the first point of contact between an outsider and the company. The customer interacts with the administrative assistant. He has to ensure that the customer experience is pleasant. In today’s competitive market, customer experience has become a ground for battle. Customer experience is the best form of marketing in the modern world. The guests have to be greeted and guided to the correct personnel.

Managing Inventory- The administrative assistant has to manage the office supplies inventory. The office supplies might sound like a small thing, but the non-availability of even one office supply can lead to a loss of goodwill. The vendors for office supplies have to be chosen wisely.

Scheduling and organizing events and meetings: The administrative assistant is responsible for scheduling internal and external meetings. Any company event is organized and looked after by the administrative assistant. The administration support is also required to be present at all the gatherings to keep the minutes.

Dealing with packages sent and received: Administrative support is required to send and receive packages and mails on behalf of the company. The administrative assistant has to ensure that the mails and packages are addressed properly and well packed.

Sending correspondence: Faxes and emails have to be constantly sent and received in an organization. Internal correspondences like memos, schedules, etc. have to be sent out regularly to keep the employees informed about the happenings inside the company.

Documentation: Documentation is the vital duty of the administrative assistant. The files and documents have to be in a particular order. The filing system should be convenient to allow easy access to information in the future.

Answering phone calls: The phone calls are answered professionally. The administrative assistant has to maintain detailed records of every caller. The information should be easily accessible.

The phone calls are to be directed to the correct extension number.

Operating machinery: The administrative assistant takes care of various office machinery like photocopiers and computers. The paper copies are picked up by the administrative assistant and sent to the respective person’s table.

Taking care of various daily operations: The administrative assistant performs the duty of managing petty cash. The petty cash expenses form a big chunk of the company’s expenditure. Paying reimbursements and daily wages is the duty of the administrative assistant.

The digitalization of administrative duties has become a necessity.

The digitalization of some administrative tasks leaves the administrative assistant with time to carry out jobs that need a creative touch. The digitalization of administrative tasks is possible with the help of Benjamin Choukroun UK. SOURCE CREDIT: https://medium.com/@benjaminchoukrounCEO/digitalization-of-day-to -day-administrative-systems-by-benjamin-choukroun-4810d9937dff

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