How businesses can work smarter, not harder. Page 4
Meet the Directors
The support of the Board of Directors is invaluable to Chamber. Find out more about theteam in our series of Meet the Chamber introductions. Page 10 Patron Focus
Julie Halford, Degree Apprenticeship: Senior Project Leader and Business Development at the University of Roehampton, talks about social mobility and how she inspires others into higher education. Page 13
The Big Interview
Lock Terrace Ltd the new development entity of brothers Tariq and Kashif Usmani Tariq talks about their plans and why they were destined to work in property development. Page 18
DEFINED. DESIGNED. DELIVERED
Welcome to the Autumn edition of Business Connexions.
As we step into October and watch the leaves begin to turn, there’s a natural sense of shift — in pace, in focus, and in the rhythm of the business year. With just three months to go until the end of 2025, now is the time to sharpen our focus, reset our priorities, and make every effort count. That’s why this edition is all about productivity — how we make the most of our time, our people, and our potential to finish the year strong.
Before our short event break in August, we had the pleasure of hosting two excellent summer events with our Patron members — a Summer Party at Eden Court and Summer Netwalking in Battersea Park with Enable which included a very interesting tour. Both were vibrant, well-attended celebrations of connection and collaboration in the sunshine. A big thank you to everyone who joined us.
Although August is usually a quieter month for the Chamber as far as events are concerned, I was still deep in event planning — but this time, for a very special reason. I’m delighted to share that I got married this summer! The day was truly magical — and in true Chamber spirit, I lived by our buy local values
throughout. We held our wedding at The Bedford in Balham providing an iconic and unique backdrop, with a cake from a much-loved cake shop in Tooting, flowers from a talented florist in Roehampton,
a photographer from Tooting Bec, and printing from a brilliant business in Earlsfield. I'm so happy to now call my partner of 20 years — who I first met in the steam room at Tooting Leisure Centre — my husband. A truly Wandsworth affair! Meanwhile, my wonderful colleague Alex has been preparing for her maternity leave — and we’re thrilled to welcome Carla Salas, a former Chamber member, who will be stepping in to support our work over the next nine months. With a strong handover already underway, I’m looking forward to working closely with Carla as we head into an exciting phase of events and activity.
Looking ahead, we’ll be keeping a close eye on the upcoming Autumn Budget, which many businesses hope will bring clarity, stability, and tangible support at this important point in the economic cycle. As always, Wandsworth Chamber will continue to listen, advocate, and connect — championing the incredible businesses that make our borough thrive.
Here’s to a focused and productive final quarter!.
Warm wishes,
Beverley Corson Chief Executive Wandsworth Chamber of Commerce
Unlocking productivity: How businesses can work smarter, not harder
In today’s fast-paced business landscape, productivity isn’t just a buzzword, it’s a competitive advantage. Whether you're a start-up founder, a team leader or a CEO steering a large organisation, the ability to get more done without burning out your team is key to long-term success.
But productivity isn’t about squeezing more hours out of the day; it’s about working smarter, creating the right environment and empowering people to do their best work. So, what does that look like in practice?
The shift from busy to productive For years, productivity was measured by output – how many tasks were completed, how many hours were logged. But modern businesses are shifting away from the “always-on” culture and embracing a more strategic approach.
When employees feel valued and supported, they are more likely to take initiative, solve problems creatively and stay motivated.
Flexible working, clear communication and a shared sense of purpose all contribute to a culture where productivity can thrive. It’s not just about tools and tactics; it’s about people.
The role of technology
Technology can be a powerful productivity booster, but only when used intentionally. From project management platforms like Asana and Trello to communication tools like Slack and Microsoft Teams, digital solutions help streamline workflows and keep teams aligned.
However, tech overload can have the opposite effect. Constant notifications, app-switching and digital distractions can fragment attention. The key is to choose tools that simplify, not complicate, and to set boundaries around their use.
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Focus and flow
One of the most underrated aspects of productivity is focus. Research shows that deep work i.e. uninterrupted, concentrated effort, leads to higherquality output. Yet in many workplaces, distractions are the norm.
Encouraging time-blocking, reducing unnecessary meetings and creating quiet zones or “focus hours” can help employees get into a state of flow. It’s not about working longer –it’s about working with intention.
Leadership matters
Leaders play a crucial role in shaping productivity. By setting clear goals, removing roadblocks and modelling healthy work habits, managers can create an environment where teams thrive.
Micromanagement, unclear expectations and reactive leadership can stifle productivity. Instead, empowering teams to make decisions, take ownership and learn from mistakes fosters resilience and results.
Being busy doesn’t always mean being productive. In fact, constant multitasking, endless meetings and reactive workflows can drain energy and reduce focus. The most productive teams are those that prioritise, plan and protect their time.
Culture is key
At the heart of productivity is culture. Businesses that foster trust, autonomy and psychological safety tend to see higher engagement and better results.
One of the most underrated aspects of productivity is focus. Research shows that deep work i.e. uninterrupted, concentrated effort, leads to higherquality output. Yet in many workplaces, distractions are the norm.
Image: Pixabay
Image: Pixabay
Measuring what matters
To improve productivity, businesses need to measure it but do so wisely. Metrics should reflect meaningful progress, not just activity. For example, tracking project milestones, client satisfaction or revenue growth offers more insight than counting emails sent or hours worked.
Regular check-ins, feedback loops and performance reviews can help teams stay aligned and adjust course when needed. Productivity isn’t static – it evolves with the business.
Wellbeing and sustainability
Perhaps the most important shift in the productivity conversation is the recognition that wellbeing matters. Burnout, stress and overwork are productivity killers. Sustainable success comes from balancing ambition with care.
Offering mental health support, encouraging breaks and promoting work-life balance aren’t just nice-to-have, they’re essential. A healthy team is a productive team.
How do we stay productive in Wandsworth?
Wandsworth is a productive London borough, as illustrated by its thriving business services sector, robust infrastructure and growing tech ecosystem. The borough’s strategic development – including the transformation of Battersea into a global creative and tech hub and the
emergence of St George’s Hospital as a life sciences cluster – further reinforce its productivity credentials.
In addition, Wandsworth Council’s 2024/25 Productivity Plan outlines a commitment to efficient service delivery and sustainable growth. The plan integrates key performance indicators across sectors such as education, housing and climate initiatives, aligning with the borough’s Corporate Plan and MediumTerm Financial Strategy.
Property developer Tariq Usmani, CEO of Lock Terrace, based in Wandsworth, says ensuring his time and that of his business partner and brother, Kashif, and their team is “spent efficiently” is key to boosting productivity.
“I’m a big believer in laziness drives efficiency,” he says.
“I want to ensure my time is spent efficiently on what I need to do. My brother and I work extremely well together; you can’t slide a piece of paper between us. He is a brilliant problem solver, and we are both people who have a meeting and are already working on actions from that meeting within it. We don’t sit back; we get on with it.”
Focus on output
Productivity in business isn’t about doing more, it’s about doing what matters, better. It’s about creating a culture where people feel empowered, supported and focused. It’s about using technology wisely, leading
We boost productivity by embedding employer feedback into course design, streamlining partnership processes, and investing in staff development. Our approach is collaborative and data-informed, allowing us to deliver targeted learning that meets both learner and employer needs while contributing to Wandsworth’s economic resilience and the goals of the London Growth Plan.
It is also about our attitudes and culture. You have got to
Perhaps the most important shift in the productivity conversation is the recognition that wellbeing matters. Burnout, stress and overwork are productivity killers. Sustainable success comes from balancing ambition with care.
with clarity and measuring progress meaningfully.
And as Wandsworth’s examples show, productivity isn’t just about a business issue. It’s a regional and national opportunity. When businesses invest in people, infrastructure and innovation, the ripple effects are felt far beyond the office walls.
In a world that moves fast, the most successful businesses are those that know when to slow down, reflect and refine. Because real productivity isn’t just about speed – it’s about impact.
Image: Pixabay
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Wandsworth’s ambitious plan for libraries puts them at the heart of the community
The Libraries First! strategy sets out a five-year vision to make libraries the first place residents turn to pick up a new book, do something fun with their children, try a new hobby, access the internet, or just spend time in a community space where they can work, read and enjoy some peace and quiet.
At a time when many councils are scaling back, Wandsworth is investing in its 11 libraries as vital community hubs. The strategy, approved by Wandsworth’s Cabinet outlines an ambitious action plan to ensure libraries remain inclusive, innovative, and accessible to all.
Over the next year, exciting plans include trialling longer opening hours, refurbishing the children’s libraries at Balham and Battersea Park, upgrading IT facilities across all libraries, reviewing study spaces, expanding our eBook offer for young people, and introducing extra initiatives such as Maths and English tutoring, basic digital skills training and wireless printing.
As a listening Council, the Libraries First! strategy was shaped in consultation with residents, library users, community partners, Council services, and the Council's delivery
partner Greenwich Leisure Limited (GLL). It aligns with Wandsworth’s broader goals of creating a fairer, more compassionate, and sustainable borough.
With over 1.3 million physical items borrowed and nearly 4,000 events held in 2024 alone, Wandsworth’s libraries are already among the best performing in the country. This strategy aims to build on that success and ensure libraries continue to evolve with the needs of the community.
Judi Gasser, Cabinet Member for Children’s Services, said: “Libraries are the beating heart of Wandsworth. They are sanctuaries of peace, learning, connection, and are a vital source of support for so many people.
“We’re incredibly proud that our much-loved and award-winning libraries are bucking the trend and were some of the highest performing in the country last year, helped
along by the opening of our brand-new Wandsworth Town and Northcote libraries, and the refurbishment of Putney Library.
“This strategy ensures we can continue to build on this success, aiming to get more of our residents to visit, especially those who can benefit most from the many services and activities on offer from the Council and our partners.
“Our aim is to ensure our libraries continue to serve every resident, whether it’s a child discovering books for the first time, a jobseeker accessing digital tools, or a family looking for a warm, welcoming space.”
To deliver the Libraries First! strategy, Cabinet also approved the extension of GLL’s contract to manage the borough’s libraries for another two years to 31 March 2028, with the ability to extend for a further year.
Meet the Chamber Board
Having
the support of our Board of Directors is invaluable to our Chamber. Find out more about the team in our series of Meet the Chamber introductions.
Rachael Taylor
Legal Director, Russell-Cooke Board Director of Wandsworth Chamber
Rachael advises on a wide range of corporate matters, including mergers and demergers, the sale and purchase of private companies (including MBOs), distressed/ administration sales, borrowing and refinancing, and shareholder, partnership and joint venture agreements.
Rachael’s experience covers a broad spectrum of business sectors, including real estate, hospitality, care, consumer goods and health & fitness. She works with various clients and is comfortable advising both large corporate concerns and owner-managed businesses.
Before training as a lawyer, Rachael worked as an HR professional giving her an additional insight into how businesses operate, as well as an understanding of legal principles applying to employment situations (and TUPE in particular).
Rachael qualified in 2007 and joined Russell-Cooke in April 2017 after working for 10 years at a major London firm.
“Having joined the Board of the Chamber in the past year, I’ve really welcomed being able to have more input into the Chamber’s activities, as well as getting to know my co-Directors better,” says Rachael.
“As a firm, we want to do what we can to support local business, and as a Director I can hopefully offer more in a personal capacity as well. There’s lots more to come this year and I’m looking forward to getting back to it after the summer break.”
Rob Kelly
CEO of The Displayways Group of Companies Board Director of Wandsworth Chamber
Rob Kelly is CEO and owner of The Displayways Group of Companies, a UK-based visual communications and large-format print and signage business serving the heritage, commercial, film & TV, and events sectors internationally. With over 30 years of industry experience, Displayways companies bring expertise, strategic insight and creative solutions to every graphics, signage and event project – from major museum exhibitions to bespoke event environments.
“After becoming a Patron Member of the Wandsworth Chamber of Commerce, I was invited to join the Chamber board by CEO Beverly Corson,” says Rob.
“While Displayways operates internationally, I wanted to support the local economy. Post-Covid, I was keen to engage with fellow Wandsworth businesses, strengthen relationships with local suppliers, and identify new client opportunities. My role on the Board reflects my belief in fostering local networks to drive sustainable growth and collaboration within the borough.”
Marc Newey CEO of Roehampton Club Board Director of Wandsworth Chamber
Marc Newey has been managing sports clubs for 40 years and has been CEO of Roehampton Club for the past 17 years. He heads up a team of 150 looking after 5,000 members who enjoy a range of sports, including golf, tennis, squash, padel tennis, croquet, swimming, gym and fitness classes as well as more eclectic activities such as art, photography, backgammon, snooker and bridge.
He is very active in the development of new managers through the Club Management Association of Europe (CMAE) and has mentored many to have successful careers. He is married with two children and three grandchildren and wants to spend more time with them all from next year.
“I enjoy working with my colleagues on the Chamber Board and networking with other Wandsworth businesses,” he says.
“It’s a thriving area of SW London and good for Roehampton Club to become more integrated within its local community.”
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University ‘deeply rooted in community’ encourages people from all walks of life
Julie Halford, Degree Apprenticeship: Senior Project Leader and Business Development at the University of Roehampton, talks to Sarah Dale about social mobility and how she inspires others into higher education.
Julie Halford’s passion for education and encouraging more people, who may have never considered university previously, to enrol, shines through.
“I am an ex-teacher and have been in education for 25 years. At Roehampton, we want wider participation and social mobility; we want to encourage more students into university who would not normally go.
“I want to inspire people of all ages and from all backgrounds that they can change their career path. I’ve done it. I’m a firm believer in ‘you have to see it to be it’. You need people in your life who can praise you and encourage you and provide an opportunity.”
Under her remit of business development and leading the BD team, Julie and her business development team work with employers, FE colleges and schools to cocreate industry-informed courses, promote apprenticeships and support progression from FE to HE. The university offers short courses, undergraduate and postgraduate programmes aligned with LSIPs (Local Skills Improvement Plans) and the London Growth Plan, ensuring its provision directly addresses regional, national and borough-level skills gaps and supports inclusive economic growth. The university is expanding its apprenticeship and short course offer, taking programmes online, hybrid and hi-flex, with Project-Based Learning (PBL) and interdisciplnary learning being its USP.
“We are also working closely with Wandsworth-based employers and schools to support seamless progression from FE to HE and ensure our learners are equipped with the skills needed to thrive in today’s
workforce and contribute to the borough’s long-term growth,” explains Julie.
“Our plans include more co-delivery with employers, embedding real-world projects into our curriculum, and creating accessible pathways for residents to gain qualifications, improve their employability, and achieve upward mobility. We’re committed to making education a driver of opportunity and inclusion in Wandsworth.”
One of the key challenges is ensuring the curriculum evolves in line with industry demands and supports progression from FE to HE, particularly for underrepresented groups. Staying agile and resilient is key to growth and longevity.
“Personally, I stay resilient by staying connected to our mission and maintaining strong networks across education and industry,” she says.
“As an organisation, we remain resilient by being adaptable, listening to our partners, and continuously innovating to meet the changing needs of learners and employers.
“We also stay resilient by being deeply rooted in our community. The University of Roehampton is here for local people, whether they are looking to start a new career, retrain or progress into higher education. That community connection is a source of strength and purpose.”
The university joined Wandsworth Chamber of Commerce to strengthen engagement with local employers and contribute to the borough’s economic and social development.
“Wandsworth is a vibrant and diverse community, and the Chamber provides
a vital platform for collaboration, helping us ensure our educational offer is responsive to the needs of local businesses and aligned with broader regional strategies like the London Growth Plan,” says Julie.
“Being a Patron has opened doors to meaningful partnerships with Wandsworthbased employers, schools and community organisations. Through Chamber events and networking, we have co-designed employer-led courses and apprenticeships that reflect current industry needs. These collaborations help us stay agile and ensure our learners are equipped with the skills businesses are actively seeking.
“We work directly with employers to identify skills gaps and respond with tailored training solutions, including upskilling and reskilling programmes. This ensures the local workforce is qualified, competitive and ready to access new job opportunities. Our focus is not just on employment, but on social mobility, helping individuals progress in their careers and improve their life chances through education.
“The Chamber is a fantastic resource for building relationships, sharing ideas, and influencing local skills strategies. Whether you are a small business or a large institution, there’s real value in contributing to the collective voice of Wandsworth’s business community and aligning with regional initiatives like LSIPs and the London Growth Plan. The more you engage, the more opportunities you will uncover, especially when it comes to shaping the future workforce and supporting community development.”
Being a Patron of “vibrant, active” Chamber important to law firm’s growth
Supporting local businesses is important to law firm Russell-Cooke, which recently won the accolade of The Lawyer’s Law Firm of the Year: The Independents
“We feel strongly about this as it is really important and part of who we are, and the Chamber is a perfect way to stay connected with people in our area,” says Legal Director Rachael Taylor.
Russell-Cooke rejoined Wandsworth Chamber of Commerce a couple of years ago.
“After trying a couple of events, we decided to rejoin as the Chamber now feels much more active and vibrant,” says Rachael.
“We’ve now been actively involved again for a few years. Obviously, we would like to generate more business through the Chamber, but it is also a great way to keep connections active with existing clients who are members as well.
“Being a Patron has improved our profile in Wandsworth, and we’ve really enjoyed being able to host a couple of events for members at our office, so they get to know us a bit more. It’s also just really enjoyable getting to know people and what their business is all about.”
Rachael acknowledges it can be difficult for members to fit networking into an already packed schedule, but the benefits are “definitely worth the effort”.
“My advice to new Chamber members would be – just get involved!” she adds.
“There is a lot going on, and while it can be challenging to get to every single event, going to as many as you can is definitely worth the effort. There’s also a wide range of events (Big Breakfast versus smaller drinks events where you can just mingle) so find out what suits you.
“It sounds obvious but it’s also really key to follow up with contacts you make, and it’s important to always remember that networking is a long game – don’t let it drop just because you don’t immediately generate lots of new business leads.”
Russell-Cooke has been recognised as The Lawyer’s Law Firm of the Year: The Independents, as well as featuring in The Times’ list of best law firms. Rachael Taylor, Legal Director, talks to Sarah Dale about strengthening the team with new hires and growing while continuing to provide a personal service to clients.
In the legal sector, there is “strong competition” for talent and an increasing demand for flexible working.
“The Chamber helps keep us rooted in the local community and supports us by strengthening links with local schools and training providers, particularly as we start working towards launching solicitor apprenticeships for school leavers,” says Rachael.
“Maintaining strong local connections is also vital. While we operate nationally and internationally, Wandsworth remains central to our identity. The Chamber’s events, workshops and platforms help us stay engaged and visible in the community.
“Another priority is raising awareness of our breadth of services, from private client and property to corporate, commercial, and charity law. The Chamber’s magazine, events and seminars provide excellent opportunities to showcase this range.
“Finally, sustainability is at the heart of our strategy. We welcome opportunities to partner with the Chamber on local initiatives, workshops and community programmes that further our commitment to responsible business.”
The
Russell-Cooke is proud to support clients on a vast array of work, while also providing personal and thoughtful service to the many families and individuals they advise.
“We plan to grow in a way that maintains this,” she adds.
“Recent key hires and promotions across charity, corporate, family, property, planning, and tax strengthen the expertise we can offer clients. These appointments reflect our commitment to expanding both the breadth and depth of expertise we offer to clients locally and internationally.
“As a responsible business, we remain carbon neutral, invest in staff wellbeing, provide access to justice, and expand community volunteering.
“Our recent recognition as The Lawyer’s Law Firm of the Year: The Independents reflects the strength of our people and the values we uphold. This, along with our Legal Cheek Work/ Life Balance Award and inclusion in The Times’ Best Law Firm, highlight not only our technical expertise but also our culture and commitment to doing things the right way.”
Chamber helps keep us rooted in the local community and supports us by strengthening links with local schools and training providers, particularly as we prepare to launch solicitor apprenticeships for school leavers.
ECONOMIC
CRIME AND CORPORATE TRANSPARENCY ACT 2023: What is it and how can I prepare for the identity verification process?
Law firm Russell-Cooke outlines the contents of the Act, highlights key upcoming changes, and advises businesses on the next steps
The Economic Crime and Corporate Transparency Act came into effect in 2023 to improve transparency around UK corporate structures and to tackle economic crime, with a series of reforms being implemented over the following years.
What is the Economic Crime and Corporate Transparency Act 2023 (ECCTA)?
The ECCTA came into force in October 2023 with the aim of improving the transparency of data relating to UK corporate structures and reducing economic crime within the UK. For these purposes, the ECCTA has introduced several reforms to the role and functions of the UK Registrar of Companies (Companies House), which are being implemented through a 'transition plan' between 2024 and 2027.
The first set of changes under the ECCTA were introduced last year, including the requirement for:
• companies to supply a registered email address as well as having an appropriate UK-based registered office address (PO box addresses are not sufficient)
• companies, on incorporation, to confirm that they have been formed for a lawful purpose and each year confirm (when filing the confirmation statement at Companies House) that their future activities will be lawful
• stronger checks on company names to ensure that they do not give false or misleading impressions to the public
A couple of other key developments took place on 18 March 2025, the first being that Companies House will be able to expedite the striking off of companies where it has concluded that a company has been formed for a false basis. In addition to this, the registration for authorised corporate service providers (ACSPs) with Companies House went 'live', which comes after an initial postponement in February 2025 and is part of rolling out the identification verification processes and requirements that will become compulsory from 18 November 2025.
What are the identification processes introduced by ECCTA?
Under this regime, the following will need to have their identity verified with Companies House:
• all existing and new directors and persons with significant control (PSCs)
• a relevant officer of all existing and new relevant legal entities (RLEs)
• authorised corporate service providers (ACSPs)
• all those filing documents with Companies House
Individuals have been able to voluntarily verify their identity with Companies House since 8 April 2025. From 18 November 2025, identity verification will be compulsory on incorporation for new directors and PSCs, and a 12-month transition period will begin for all existing directors and PSCs after which verification will be compulsory for all directors and PSCs. By Spring 2026, identity verification will be required for those filing any documents on behalf of a company, and ACSPs must be registered with Companies House.
How will I be able to verify my identity with Companies House?
There will be two routes for identity verification with Companies House: a person can verify their own identity directly by opening an account with Companies House, or indirect verification by an ASCP.
Direct verification
There are three options to verify your identity with GOV.UK One Login:
• GOV.UK Check App: you will need to download this app on a suitable smartphone with a working camera (in order to take a selfie). You will also need a form of UK ID (e.g., driving licence, passport, biometric residence card or UK Frontier Worker permit). The app carries out checks on the individuals through Experian, and/or potentially other similar agencies, as part of the process. It’s not yet clear if there will be difficulties if, for example, the individual does not have an Experian profile, or their profile is locked (e.g. due to fraud).
• GOV.UK One Login Web Channel: you will be required to answer security questions
director
relating to your personal details, as well as providing a UK photo ID (e.g. UK passport or UK driving licence). The questions are based on information accessed through Experian and the individual has only one attempt to use the service. If the questions are not answered correctly on the first attempt, the individual will be required to select a different route to verify their identity.
• One Login face-to-face service at a Post Office: you will be required to provide details of your photo ID on GOV.UK and attend a post office with your ID documents (which will be scanned and your photo will also be taken). You will then be updated on the verification result by email. This option is the slowest and only available to individuals with the following types of ID: UK and nonUK passports, UK and EU driving licences, UK biometric residence permit or national identity photocard from an EEA country.
Indirect verification by an ASCP
An ACSP must be an individual or organisation already registered with an anti-money laundering (AML) supervisory body (such as law firms or accountants). An ACSP will be required to follow a process for verifying a person’s identity and then submit a statement to Companies House confirming that they have completed such identity verification.
What can I do to prepare for the identity verification?
Firstly, it is advised that you review your current systems for collecting and maintaining director and PSC records. Following that, check that your directors, PSCs and any other persons filing documents on behalf of your company have up-to-date ID documents available (for the purposes of verifying their identities). You should also train and inform your staff of the identification processes, particularly if they will be filing documents on behalf of your company at Companies House and, once possible, existing directors and PSCs should verify their identity at Companies House prior to it becoming a compulsory requirement –the sooner its done, the better!
You can also consider if it's worthwhile appointing an ACSP and whether the persons already filing documents on behalf of the company (e.g. law firm or accountant) if intending to register as an ACSP.
SUPPLY WANDSWORTH
It’s your last call
Final reminder to submit your details and register
Starting with our recent online introductory webinar, hosted on the 24th July, (now live on the Branduin YouTube Channel), the Supply Wandsworth, Fit to Bid Business Support and Mentoring Programme officially returns to offer businesses across Wandsworth and the surrounding Southwest London region, opportunities to build their knowledge and capacity to win public / private sector tender contracts.
Delivered by experienced procurement advisors, the programme will bring interactive workshops that will provide you with the practical knowledge and skills you need to master the art and science of bid writing, the ultimate goal being to be in a better position to submit bids to Council Procurement, Construction & Infrastructure projects, and large Private Sector buyers, alongside targeted One-2-One mentoring for those businesses seeking more individualised support.
Submit your details, register to the programme, watch our content. However you want to engage with Supply Wandsworth you can. We look forward to supporting you during the throughout the programme.
London Borough of Richmond and Wandsworth –Enterprise and Growth Team.
Supplier Ready Fit To Bid programme
Workshops: 10:00am-11:00am on ZOOM
Improve Your Bid Response - Advanced
17th September 2025 http://bit.ly/47osL2N
Webinar ID: 818 5231 5480 Passcode: 593254
Writing Public Sector Bids & Tenders
24th September 2025 http://bit.ly/46eW9GG
Webinar ID: 885 0600 0387 Passcode: 731494
Pitching for Success - prepare to Meet The Buyer
1st October 2025 http://bit.ly/46ufXGb
Webinar ID: 898 6667 7153 Passcode: 497927
Meet The Buyer - live event - venue TBC
2nd October 2025 (3pm-6pm)
Details to follow
Evaluate Your Tender Business Model
20th November 2025 http://bit.ly/45P67iR
Webinar ID: 820 8860 3036 Passcode: 528638
Design/Develop Products & Services for Procurement
27th November 2025 http://bit.ly/4mO9Jrn
Webinar ID: 838 2670 6643 Passcode: 243661
Develop Key Partnerships to Win New Contracts
4th Decemebr 2025 http://bit.ly/3V4n4Qb
Webinar ID: 857 6280 8343 Passcode: 584787
Click on the Calendly link to book a 1-2-1 tender advice session with Roderick Cameron. https://calendly.com/roderick-ogig/supply-wandsworth-1-2-1-tender-advice-session
Submit your details for the Supply Wandsworth directory: https://www.wandsworth.gov.uk/business-and-licensing/procurement/supply-wandsworth
Passion, Persistence and Pizza
I’m Antonella Vecciu, and I am the founder of Bocconcini Bakery. Originally from Sardinia, Italy, food and pizza in particular, has always been a huge part of my life. When I moved to the UK, I quickly noticed something that didn’t sit right with me: gluten-free pizzas were often bland, unappealing, and nothing like the real Italian pizza I grew up loving.
In 2016, I decided to do something about it. I started Bocconcini Bakery in London with one clear goal: to make gluten-free pizza bases that taste amazing, feel authentic, and can be enjoyed by everyone – whether they need to avoid gluten or not.
It wasn’t easy. I spent hours experimenting in the kitchen, learning about Coeliac disease, and figuring out how to get that perfect Italian crust without gluten. There were plenty of failed attempts, but through persistence and trial-and-error, my team and I finally developed a pizza base we could be proud of – one that looks, feels, and tastes like the real thing.
Today, we supply our gluten-free pizza bases to many pizza chains and independent pizzerias all around the UK. It’s incredibly rewarding to know that our products help people enjoy meaningful moments around the table – without compromise.
This year, we’ve invested in expanding our production capacity to meet growing demand while continuing to uphold the highest standards of quality. Increasing production volumes without compromising on quality is one of the biggest challenges any food business can face. You can scale by hiring more people or by investing in new machinery – but the real key lies in finding the right equipment that works with your product, not against it.
When you find that perfect match between your product and the right machines, that’s when consistency and production standardisation become truly achievable. It’s a delicate balance, but one we’re committed to mastering – because quality should never be sacrificed for quantity.
At the same time, running a founderled business comes with its own set of pressures. When you care deeply about every detail, it can be hard to switch off –and burnout can creep in without warning.
I’ve learned how important it is to build a reliable team, delegate where possible, and protect time to rest and reset. Preventing burnout isn’t just about taking time off – it’s about creating systems, setting boundaries, and trusting others to share the responsibility. It is always an ongoing process!
We’re also keeping an eye on new trends, experimenting with sourdough Neapolitan-style, Pinsa, New York-style,
and Detroit-style bases – all exciting projects we can’t wait to share.
For me, Bocconcini Bakery is about more than just gluten-free pizza. It’s about passion, persistence, and making sure everyone can enjoy a pizza that tastes like it should –authentic, delicious, and made with love.
Building with Purpose
Lock Terrace Ltd is the latest venture from brothers Tariq Usmani MBE and Kashif Usmani, the former directors behind Henley Homes plc.
Tariq Usmani sits down with Sarah Dale to share their vision, their journey, and why property development is in their blood.
“We’re developers by DNA,” says Tariq Usmani, reflecting on the launch of Lock Terrace in 2023 with his brother Kashif, following the untimely restructure of the Henley Homes group.
“Our passion has always been property development. Over the last decade, we’ve become increasingly drawn to hotels. With the current economic climate making large-scale residential projects less viable, we’ve pivoted towards hospitality. Hotels allow us to focus on the finer details, something we truly value. Unlike residential developments, which are handed over once complete, hotels are living assets. You create them, manage them, and stay connected to them.”
With more than 30 years’ of experience, the Usmani brothers have built a reputation for excellence in mixeduse schemes, hotel development, and construction. Their work has earned over 50 industry accolades, celebrating achievements in regeneration, design, and investment.
“I’ve always said we’re a business with a family in it - not a family business,” Tariq explains. “Kashif and I have been inseparable for 37 years. You couldn’t slide a piece of paper between us. We’re resilient. I left home at 17 and that taught me how to survive and adapt. We see eye to eye on almost everything.”
Lock Terrace, named after their base on Havelock Terrace, employs 22 people and currently has a number of hotel projects in planning, with nationwide reach.
“We’ve developed several schemes in Wandsworth, some of which have won awards,” Tariq notes.
“We’ve been rooted here for a decade. We built our current office in 2015 and have been here ever since.”
As Henley Homes, they were long-standing members of the Wandsworth Chamber of Commerce. They rejoined under Lock Terrace about nine months ago.
“We want to be part of the local business community,” says Tariq. “Being a Patron gives us a voice. The real value is in engagementconnecting with others in the same area who may be facing similar challenges.”
With Henley Homes plc now fully wound down, Lock Terrace is a fresh start.
“Our focus now is on consolidation and clarity,” he says. “The economic landscape is unpredictable, so we’re approaching things with caution. We’ve shifted from five-year developments to projects with a shorter gestation period.”
What drives Tariq most is the creative process. “Design is the part that excites me, watching it all come together, observing how people interact with a space that we have created. There is a great deal to be learned in that observation.”
He also believes in working smart. “I always say laziness drives efficiency,” he laughs. “I don’t want to do everythingI want to focus on what matters. Kashif is a brilliant problem-solver, and we’re not easily fazed: mistakes are how you learn.”
Their commitment to community goes beyond business. The brothers also run a registered charity, the Better Community Business Network.
“For me, success isn’t about what you achieve for yourself - it’s about what you do for others.”
We want to have an input from a business perspective. Being a Patron helps us to be part of that. The key benefits are engagement and the ability to be engaged in a single forum; that’s really important. It is good to meet other people in a similar geographical location who are potentially facing similar challenges.
HR Solutions for your business
With Dawn Pike
New Dawn HR Consultancy
Whether you have a single issue to resolve or want to elevate the employee experience, I can be your trusted partner in navigating the complexities of HR.
I will really get to know your people and organisational culture in order to provide the expert HR advice that you would expect from an in-house team.
My passion for people and expertise in HR combine perfectly to offer exciting new opportunities for your business. I bring over 20 years'
experience as a HR professional in organisations of all shapes and sizes. My depth of experience means that I can work with your business collaboratively on all projects whether administrative or transformational.
I am on a mission to improve the employee experience from boosting wellbeing to creating a sense of fun. I share my energy for all things HR with a passion for creative writing. This places my expertise perfectly for writing bespoke HR documentation.
You might be a startup looking to establish strong HR foundations or an established business with big ambitions. Whatever stage in your journey I can support you every step of the way. I believe that in helping your people to reach their full potential - your business can too.
As a member of the Wandsworth Chamber of Commerce, I am keen to work with other members in all your HR related needs. Give me a call and we can have a conversation.
If you would like a chat, feel free to pick up the phone. I understand that sometimes these things are simpler to talk through.
Rest assured our discussion will remain entirely confidential and there’s no obligation to take any next steps with me. I look forward to connecting with you.
07850 151222
BUSINESS PARTNERSHIP UNIT
Be One Step Ahead
Unlock your workforce potential
Our free Business Partnership service is here to help support you and your business with:
• ACCESSING FUNDING and making the most of new government initiatives
• APPRENTICESHIPS from Level 2 to Level 6 (GCSE to Degree Level)
• EMPLOYEE TRAINING – upskilling and retraining of your employees using our extensive online and training packages
• LEVY SUPPORT and guidance.
You can place your trust in our exceptionally talented team, to build a bespoke plan that meets the specific needs of your business.
LET’S TALK
Why More Students Are Choosing College-Based Higher Education
College-based higher education has become an increasingly attractive alternative to traditional university routes. South Thames Colleges Group (STCG) provide college-based higher education in London, exemplifies this approach. Recognised as a University Centre, STCG offers qualifications including Higher National Certificates (HNCs), Higher National Diplomas (HNDs), Foundation Degrees, and Honours Degrees across a wide range of subjects.
A Flexible and Affordable Pathway
College-based higher education is ideal for students balancing study with work or other commitments. Full-time and parttime options allow learners to structure their education around their lifestyle. Tuition fees are generally lower than at traditional universities, and governmentbacked student loans are available for all Higher Education courses, helping to reduce financial pressure.
A Supportive Learning Environment
Smaller class sizes are a standout feature of University Centre study, allowing tutors to give more personalised attention. This fosters interaction, discussion, and practical application of knowledge, helping students engage more deeply with their subject. Additional one-to-one support is also available for students with learning difficulties, disabilities, or long-term health conditions, ensuring higher education remains inclusive and accessible.
Employability and Career Readiness
gain experience directly relevant to their careers. Smaller classes and close relationships with tutors and peers help build professional networks, making graduates attractive to employers.
Sector Trends Influencing Student Choices
Recent reports highlight a shift in UK higher education, with calls to expand opportunities, improve collaboration, and boost local growth. College-based higher education aligns well with these goals, offering flexible, community-focused study and strong links to local employment.
Students like Augustus Mohan illustrate the practical benefits of this approach. Augustus completed a Chartered Manager Degree Apprenticeship at Kingston College while working at the NHS.
He commented: "The learning styles and different methods of teaching are excellent. The most enjoyable aspect must be learning alongside classmates from different sectors with the same goals. This course enabled me to both work and study at the same time."
Graduates from college-based programmes often leave well-prepared for the job market. With a focus on practical skills and real-world application, students For more information on STCG University Centre courses please
His experience highlights the flexibility of college-based higher education, enabling students to gain qualifications while applying new knowledge directly in their professional roles.
As higher education evolves, collegebased institutions are gaining recognition for offering flexible, affordable, and supportive learning environments that align closely with career aspirations. For students seeking a practical and costeffective pathway into higher education, institutions like STCG provide a valuable alternative that meets both academic and professional goals.
Looking ahead, STCG is set to expand its higher education offerings to include a wider range of professional courses. By introducing Higher Professional Qualifications, the Group will provide more opportunities for career-focused learning, supporting working professionals looking to advance their skills.
Want to learn a new language?
Join us for French, Italian, Spanish, German, and Portuguese online from beginner through to advanced starting w/c 15th September 2025
The classes are for 10 weeks and are 45 minutes long. The cost is only £199 for new students and £169 for returning students. Friendly classes with lots of individual attention. All are welcome and we have students from Bakers to Bankers, Artists to Accountants. Students come from all business sectors.
French
Wednesday 13.30 - 14.15
Thursday 17.45 - 18.30
Wednesday 08.45 - 09.30
Thursday 12.00 - 12.45
French Stage 1
French Stage 2
French Stage 3
French Intermediate
Tuesday 08.00 - 08.45 French Advanced/ Higher Intermediate
Thursday 13.30 - 14.15
Italian
Wednesday 08.00 - 08.45
French Advanced
Italian Stage 1
Wednesday 18.30 - 19.15 Italian Stage 2
Wednesday 07.15 - 08.00 Italian Stage 3/ Intermediate
Iconic Battersea Park artworks conserved for future generations
Two historic public artworks have been preserved for future generations to enjoy thanks to recently completed conservation work.
Wandsworth Council, in partnership with The Friends of Battersea Park, has completed the work on Henry Moore’s Three Standing Figures and the Grade 2* listed 24th Division War Memorial.
Henry Moore’s Three Standing Figures was created in 1947 and was originally exhibited at the London County Council’s first Open-Air Sculpture Exhibition in Battersea Park in 1948. Donated to the council, it has remained in the park since 1950 and was designated a Grade II listed structure in 1988.
24th Division War Memorial was sculptor Eric Kennington’s first public commission. Unveiled in 1924, it was upgraded to Grade II* listed status in 2005. The work commemorates the service of a division which served on the Western Front in the First World War and saw more than 10,000 men killed or missing presumed dead.
A report last year revealed extensive surface discolouration caused by lichen, moss, algae and pollution, threatening both aesthetics and long-term preservation of the stone. The conservation was carried out by Rupert Harris Conservation, removing biological growth while preserving the stone’s original texture and colour.
Martin Graham, representing the Friends of Battersea Park, said: “All lichen, moss and fungal growth has been removed in a way that preserves the stone, leaving the surface and colour close to the original.”
Deputy Leader of Wandsworth Council, Kemi Akinola added: “During our Borough of Culture year, we are pleased to have preserved these important sculptures for the public to enjoy for years to come.”
Other notable public artworks in the borough include the Putney Sculpture Trail, Barbara Hepworth’s Single Form in Battersea Park, the Bull sculpture in Roehampton, and the newly installed bronze statue of landscape designer Fanny Wilkinson in Coronation Gardens.
Wild Wandsworth: Help shape the Borough’s new Biodiversity Action Plan
Have your say to help local wildlife with Wild Wandsworth, a new Biodiversity Action Plan to help protect local wildlife, restore habitats and connect people with nature.
Tuesday 07.15 - 08.00 Portuguese Stage 1-2
Thursday 20.00 - 20.45 Portuguese Intermediate
Contact Susan on Susanelizabethisaacs@icloud.com www.languages2000.co.uk
Launched by Wandsworth Council, the scheme is inviting residents, businesses and community organisations to take a short survey, open until Thursday 2 October 2025, allowing the public to influence priorities for the borough’s green spaces over the next two years.
Wandsworth is home to over 4,000 species, including hedgehogs, starlings and stag beetles. Since 2020, the council has created over 2.2 hectares of new habitats, planted 2,600 street trees, and supported 125 citizen scientists to monitor flora and fauna. Last year, volunteers contributed
over 400 hours recording new species, helping inform ongoing conservation efforts.
Cabinet Member for Environment
Paul White said: “Biodiversity supports our health, wellbeing, and the future of our borough. Whether you’re passionate about birds, insects, or local green space, we want to hear from you.”
The council is seeking input on projects ranging from street tree planting and wildlife-friendly gardens to habitat restoration in parks and open spaces. Insights from residents and businesses will guide practical conservation initiatives, ensuring nature and people can thrive together.
Take the survey and have your say on Wandsworth’s natural environment.
Christmas at Battersea Power Station
Battersea Power Station will transform once again into London’s most magical destination this festive period with sparkling lights, Christmas trees galore, supersized decorations and the highly anticipated return of the capital’s only riverside ice rink, Glide at Battersea Power Station.
The riverside neighbourhood’s eclectic mix of more than 150 British and international brands, alongside a series of festive markets
championing independent businesses and brand pop-ups, makes Battersea Power Station the perfect place to pick up gifts for friends and family this Christmas.
Plus, visitors can dine at over 50 restaurant and bars, take a trip up the chimney lift at Battersea Power Station, enjoy a Christmas classic at The Cinema in The Power Station and so much more. Battersea Power Station is the ‘must-visit’ destination in London this festive season
For more information about Battersea Power Station, please visit www.batterseapowerstation.co.uk and follow @BatterseaPwrStn to keep up to date with the latest news and events.
Join TV’s Ainsley Harriott in celebrating African Caribbean Food
Celebrity chef Ainsley Harriott is the special guest of a launch event to kick off African Caribbean Food Month.
Wandsworth’s year as London Borough of Culture continues and upcoming highlights include a programme of events as part of the council’s Black History 365 programme.
On Thursday, 2 October, TV chef Harriott will take part in an in-conversation interview exploring how his Caribbean heritage shaped his culinary career. The event will also include a panel of chefs redefining African Caribbean cuisine in the UK, with opportunities for guests to sample dishes prepared by local businesses.
African Caribbean Food Month will continue with cooking workshops, supper clubs, pop-up shops, community cookouts and live demonstrations. There will also be activities in schools and family hubs and library storytelling sessions for children and young people. It is free to attend, but advanced booking is essential.
Kemi Akinola, Deputy Leader of Wandsworth Council, said: “From the Windrush generation seeking refuge in the Clapham South underground to the African female warriors recognised by Dahomey Road in Tooting, Wandsworth is littered with evidence of its African and Caribbean history.
Month
"We know food brings people together, elicits sharing and storytelling and so we’re keen to celebrate food of the African diaspora as part of our year as London Borough of Culture. African Caribbean Food Month will be a real feast for all the senses, and we’re keen to get all of the Wandsworth community involved in this delicious month.”
Local people are asked to submit their favourite family recipes for an African Caribbean Heritage Recipe Book. Submission boxes will be available in local libraries and at the Town Hall from Tuesday, 8 September, or email them to Wandsworth Heritage Service.
The event would also like to showcase local community organisations, schools and businesses interested in running an event as part of African Caribbean Food Month.
Call for entries for Wandsworth Green Plaque Scheme
Nominations are now open for the Wandsworth Green Plaque Scheme, which is designed to honour notable people, places, buildings and events. Wandsworth Council puts up green plaques – which commemorates people, places and events not covered by the English Heritage Blue Plaque Scheme – every year. There are 17 across the borough celebrating subjects as diverse as the first ever football match and the recording studio used by The Who.
This year, in celebration of Wandsworth’s title as London Borough of Culture 2025, the scheme will see 12 new Green Plaques installed across the borough, funded by the Heritage Lottery Fund.
This year, the plaques will include the Reggae legend Bob Marley, who played football and trained at Battersea Park, and the Fazl Mosque, which was the first purpose-built mosque in London, plus others based on public nominations.
Plaques for New Convent Garden Market, Chad Varah, founder of the Samaritans, and the many people who lived and worked on the site of Tooting Bec Hospital will all be installed in September.
Deputy Council Leader Kemi Akinola said: “Exploring our shared past and the contributions made to our borough by all the different communities that live here is a crucial part of our year as London Borough of Culture 2025. We’d love to hear your suggestions about people and places that have made a real difference to our borough.”
The person or place nominated must relate strongly to the borough of Wandsworth. Nominated people must have died more than five years ago to be considered and had a positive influence on the life of the borough, and there must be somewhere visible to the public where the plaque can be fixed. Anyone in the borough can nominate using the online form on Wandsworth Council’s website. The deadline to nominate is Friday, 31 October at midnight.
Image credit Charlie Round Turner
Barn Elms Sports Centre Tennis Courts reopen after renovation
The tennis courts at Barn Elms Sports Centre have officially reopened following major renovation works.
The project, part of a wider borough investment including Roehampton Playing Fields and Battersea Park, involved resurfacing and repainting courts, installing new fencing, nets and a modern gate system, ensuring facilities are protected, playable and accessible for years to come. The 10 new courts were unveiled in August at a community event, where residents could try out the facilities.
Paul White, Cabinet Member for Environment at Wandsworth Council, which led the project with the Lawn Tennis Association (LTA), said: “Through our Wandsworth Moves Together strategy, we are committed to helping local people move more in spaces they feel most comfortable.
“Tennis is not only a great way to exercise, it is also a brilliant way to meet people. That’s why we’re proud to reopen these refurbished courts, ensuring they remain fit for purpose so people can enjoy them for many years to come.
“We also offer a range of subsidised coaching sessions, so even if you’ve never picked up a racket before, now is the time to start.”
The borough’s Access for All programme provides eligible residents with 50 per cent to 100 per cent discounts on holiday coaching camps, junior courses and adult daytime courts, ensuring that cost is not a barrier to participation.
Through the Parks Tennis Project, funded by the UK Government and LTA Tennis Foundation, the LTA is delivering the biggest ever investment of over £45 million in parks tennis facilities across Britain, which has been used to transform 25 courts across Wandsworth, providing a significant boost to sporting facilities.
Across the UK, the programme has revived over 3,000 existing park tennis courts in poor or unplayable condition. Refurbished courts will host Local Tennis Leagues and Barclays Free Park Tennis sessions, providing regular opportunities for residents of all ages to play.
LTA Chief Executive Scott Lloyd said: “Park tennis courts are vital for providing people with opportunities to pick up a racket, and we want as many people as possible, of all ages, abilities and backgrounds, to enjoy playing tennis and being active. Thanks to this investment the sport will be opened up to more players, for years to come.”
All courts can be booked online via the new booking system on the LTA website.
Battersea Park courts have also been completed, with an official launch event planned for September.
Investment and opportunity in Wandsworth Growth Plan
Wandsworth Council's new Growth Plan is a blueprint to grow our local economy with an investment-led approach bringing benefits for local businesses - and is now available to read online.
Council Leader Simon Hogg talked through the plan with London's Deputy Mayor of Business and Growth, Howard Dawber, together with Fleur Anderson MP and lead Cabinet Members from Wandsworth.
At a round-table discussion at the Town Hall, local businesses reviewed the new placebased approach to renewal and investment which builds on the borough's strengths of good transport connections, renowned creative and educational institutions and real assets.
Central to the plan is the Wandsworth Growth Corridor, a strategically important and connected stretch of the borough extending from central London through Battersea and Nine Elms, then onwards to Clapham Junction and Wandsworth Town.
This approach to renewal and investment is rooted in the connections between growth,
housing, health and the environment to meet the needs and aspirations of local people and business across the borough.
The Growth Plan also aligns with the Mayor of London’s London Growth Plan, recognising Wandsworth as a key strategic area for housing, infrastructure and economic development.
The council will work with partners to deliver economic, social and environmental outcomes together, supporting thousands of new genuinely affordable homes, good local jobs and investment in town centres and neighbourhoods.
Simon Hogg said: “It was great to talk to local businesses about how our plan will put people first and unlock inclusive growth that works for everyone. Wandsworth is open for business - we have incredible assets and innovation here, coupled with a readiness to play our part in the capital’s growth story with a new growth corridor connecting us to central London.”
wandsworth.gov.uk/wandsworth-growth-plan
Air quality continues to improve in Wandsworth
Air quality is continuing to improve across the borough, with latest data showing pollution levels are down from last year’s.
There has been a significant improvement in levels of the dangerous pollutant, nitrogen dioxide (NO2), which is primarily caused by vehicle engines and commercial and residential fossil fuel heating systems.
The monitoring sites in Clapham Junction, Tooting High Street, Battersea’s Thessaly Road, Putney High Street, and Putney’s Felsham Road all recorded falling pollution levels that meet UK air quality objectives.
In Putney High Street, average concentrations of NO2 recorded in 2024 have fallen by 40 per cent since 2021, while levels have also dropped at each of the other monitoring sites.
Paul White, Cabinet Member for Environment, said: “It’s really encouraging to see the commitment we have made to air quality is
making a real difference to levels of pollutants across the borough.
“But we are not complacent about the ongoing hard work needed to continue improving air quality for all our residents and businesses throughout Wandsworth. As part of our latest Air Quality Action Plans, we were one of the first London boroughs to adopt the World Health Organisation’s interim targets and we remain committed to achieving our ambitious local air quality objectives.
“We’ve enhanced our air quality monitoring network and will continue to keep track of pollution levels and take meaningful action to keep improving.”
Wandsworth’s latest air quality monitoring data has been approved by the Mayor of London and the Greater London Authority as part of the London Local Air Quality Management (LLAQM) system.
Shape the future of your area Wandsworth town centre
Wandsworth Town is a great place to live, work and visit - tell us how we can make it even better.
Come along to one of our drop-in events around Wandsworth Town to chat to the council and Transport for London about what changes you’d like to see.
Wednesday 24 September
6pm-8.30pm
Brathway Hall, SW18 4BE
Saturday 27 September 10.30am-1pm
Wandsworth Town Library, SW18 4QG
Wednesday 1 October
6pm-8.30pm
WIP Space Studios, SW18 1EY
Scan the QR code to go straight to our survey
• Wednesday 24th September
• Wednesday 19th November followed by the AGM Pestana Hotel 8 - 10.30am
Please visit the events page of our website regularly to see what’s on and why not join us as we network through 2025. For further details go to www.wandsworthchamber.org/all-events
CHAMBER EVENTS
• Wednesday 1st October
Wandsworth
Business Forum, Online
8 – 9.30
• Wednesday 8th October
Business Networking at Hannah in Clapham Junction
6 – 9 pm
• Tuesday 14th October
AI Essentials for SMEs – Online
3 – 5 pm
• Tuesday 4th November
AI Essentials for SMES – Online
3 – 5 pm
• Wednesday 5th November
Wandsworth
Business Forum, Online
8 – 9.30
• Wednesday 12th November
Business Networking at The Earlsfield
6 – 9 pm
• Wednesday 3rd December
Wandsworth Business Forum, Online 8 – 9.30
• Wednesday 10th December
Wandsworth Chamber’s Xmas Party at AFC Wimbledon
6.30 pm until late
SCAN THE QR CODE
(Caltrics.com) with your phone camera to see our events and get them in your calendar app.
Heartfelt Care
Every Step of the Way
Dr Hilary has hip replacement at Practice Plus Group Hospital, Birmingham
TV
doctor Hilary Jones has been on a 360-mile round trip for surgery – to bypass his local NHS waiting list.
The popular GP, 72, from Kent, underwent a second hip replacement at Practice Plus Group Hospital, Birmingham, almost 180 miles from home, to reduce his waiting time for treatment. Now, he is speaking out about his own surgery to show others awaiting treatment that they can also fast-track themselves if they’re happy to travel.
He took advantage of NHS Patient Choice after discovering a hospital that had almost no waiting list in the middle of the country.
Patient choice in the NHS provides patients with a legal right to choose where they receive their NHS healthcare services, including hospitals and other providers.
This will include many private hospitals likes ours at Practice Plus Group. Although we have our private option, Wellsoon, which offers surgery in four to six weeks for those who choose to pay or use insurance, we also treat NHS patients and tend to have shorter waits than large NHS hospitals. As our Birmingham hospital is still new, they can currently see NHS patients in just a few weeks.
It doesn’t cost the NHS any more than a referral to a standard NHS hospital if someone has their treatment with us.
Speaking after his procedure at Practice Plus Group Hospital, Birmingham, Hilary said: “It was over 180 miles from my home to Birmingham –but as it’s a new hospital and it’s a private hospital that treats NHS patients, they could get me in very quickly just with a referral from my GP.
“I’d do it again in a heartbeat for faster, quality care and highly recommend it.
“Patient Choice gives people real power – they just need to know it’s there.
“The NHS App is going to be developed further to make this easier, and you can speak to your GP about your choices.
“You can choose to be referred to a private hospital at the outset, or you can switch hospitals like I did if you’re facing delays locally.
“It’s free for the patient and costs the NHS no more than if that same patient had their op at an NHS hospital.
“For people like me, who are lucky enough to be mobile despite needing an operation, it makes complete sense to find a hospital that can do your operation sooner so you can get on the road to recovery sooner.
“People don’t want to be on a waiting list. They want to get on with their lives.
“My surgeon, Mr Kamran Shahid, certainly put me at ease and reassured me. I had absolute trust in him and when I was admitted, I was visited by the nursing staff, the catering staff, the anaesthetist and the doctor. So I was completely happy with communication throughout – it was 100%, so I knew exactly what was going on.
“Every single person that looked after me was amazing and couldn’t have done any more. I am delighted with the result so far."
Poll reveals people in need of NHS operations are willing to travel to get surgery quicker
It follows a poll of 1,000 adults suffering from chronic aches and pains – including those in need of hip and knee replacements – revealed that people in need of NHS operations would be willing to travel if it meant they could get the surgery they’re desperate for, sooner.
On average, respondents were happy to travel 60 miles if it meant they’d be seen to within three-to-four weeks, or 49 miles for a six-to-eightweek timeframe.
And one in 10 would even travel over 200 miles if they could get the NHS surgery they need within a month.
Of those polled, 36 per cent are currently on a waiting list, and 17 per cent have been in a queue for more than a year.
But 55 per cent had no idea that under NHS patient choice, you can choose to travel to a hospital outside of your area that has a shorter waiting list – often a private hospital that treats NHS patients.
Those surveyed had similar motivations to Dr Hilary, with 55 per cent simply wanting to resume normal activities sooner, and 68 per cent wanting to avoid prolonged discomfort and pain.
For 63 per cent, avoiding the stress of waiting was also key.
However, 88 per cent of those polled, via OnePoll, believed the option to choose your hospital needed to be promoted more widely.
The survey also revealed 35 per cent of those who would consider going private to beat the waiting lists would travel for more than 90 minutes if it meant saving £2,000 or more on the cost of paying for a hip replacement.
Jim Easton, chief executive of Practice Plus Group, said: “It’s fantastic for patients that in the NHS 10 year plan, the government has renewed
its commitment to using capacity in the private sector and to creating a new patient choice charter to ensure the NHS is receptive and reactive to patient preferences.
“To achieve the ambitious waiting time targets, we also need more people to know that they can travel outside of their immediate area if they find a hospital that can see them sooner.
“It is important people realise they have the power to be proactive and get their treatment sooner, get back to work and back on track as soon as possible.
“Dr Hilary found this at our Birmingham hospital which currently can see people in a few short weeks. We’re proud to have been able to help him and wish him a speedy and healthy recovery.”
It was over 180 miles from my home to Birmingham – but as it’s a new hospital and it’s a private hospital that treats NHS patients, they could get me in very quickly just with a referral from my GP.
Dr Hilary Jones
u Learn to Love to Read
Mrs. Kirsty Hall
St Michael’s Church
71 Wimbledon Park Road
Southfields
SW18 5TT 07950 918872
u LW Film
Liam Wilson
3/4 Royal Victoria Patriotic Building
London SW18 3SX 07880 678429
u Wandsworth Dental Centre
Nawaf Ahmed 256-258 Wandsworth Road
London SW8 2JS 0207 6226596
u Whirlylicious ltd Manuela Civita 262B Battersea Park Road
London SW11 3BP 07519 802695
Find us on the Chamber Directory: https://www.wandsworthchamber.org/directory
Whether you are part of a large organisation or work from an office at home, there are many good reasons for joining the Wandsworth Chamber of Commerce.
As the business hub of Wandsworth, your Chamber is influential in helping to create the right business environment for local companies to flourish. Through membership you have the ability to use our “business voice”, the opportunity to meet key stakeholders, network and do business with many other local businesses that you won’t find anywhere else.
So, do it now, online, and start enjoying the many benefits on offer. www.wandsworthchamber.org
For more information or to discuss how we can help you, please contact us at: Wandsworth Chamber of Commerce 020 3633 6575 enquiries@wandsworthchamber.org
Starting UP
WILLIAM SCEATS
Sceats Business Growth
https://sceatsbg.co.uk
Q1 In a few words tell us a bit about your business
At Sceats Business Growth our mission is to enable small and medium-sized organisations to achieve their goals. Be these revenue growth, increased profitability, scaling, customer acquisition, expanding into new markets, market exit / business sale - or all of the above - we provide the experience, knowledge and support required to rapidly achieve those goals in a cost-effective and sustainable manner.
Q2 What gives your business 'the x-factor’?
Commitment to solving client challenges, supported by deep expertise and decades of cross-industry experience, at a fraction of the cost of conventional providers. My USP – that if I don’t create value greater than my fee, I hand it back – is hugely helpful in convincing clients that I’ve skin in the game and am deeply committed to their success.
Q3 What motivated you to set up in business
Small and medium-sized enterprises form the bedrock of any healthy economy, providing jobs, economic growth, and opportunities for local communities. They account for 99.9%
of all businesses in the UK and employ 16.8 million people - a massive 61% of the total UK workforce in 2023, with a combined annual turnover of £2.2 trillion, representing 52% of the total turnover of the private sector. However, they are massively underserved in terms of business advisory and coaching, largely priced out of the market and neglected by the big players. I realised that by setting up without the significant overheads of traditional players, I could use my expertise and experience to serve this market at a sustainable price.
Q4 What do you like most about working as a start-up?
The ability to tailor my service in a way that best meets the needs of a prospective client, providing as much or as little support as they need and I believe they can digest. And if they’re not in the right circumstances for success, telling them so and agreeing the building blocks needed for effective progress. Honesty is the best foundation for any relationship, and business services are no different.
Q5 What has been your greatest business success to date?
Delighting clients with a professional service that delivers significant value to their business at a fraction of the cost of conventional players.
Q6 What has been your lowest moment?
Far fewer than I expected! However, some of the business set-up administration that comes with establishing a new company is a learning curve, but not a very exciting one.
Q7 In terms of business achievements, where do you want to be within the next 5 years?
To grow my business into a service provider with enhanced capacity to delight clients, who in turn provide unsolicited referrals and are eager for repeat business.
Q8 What would be your top tip to someone thinking of starting up their own business?
Do your research carefully, understanding your proposition and the market for it. Don’t underestimate how long it may take to get traction, but equally don’t be disheartened by initial setbacks. Frame these as learning opportunities that help you better understand your offering, the market, and ultimately yourself, and iterate your approach accordingly. As cliched as it sounds, it’s the journey, not the destination, that provides the reward.
The ability to tailor my service in a way that best meets the needs of a prospective client, providing as much or as little support as they need and I believe they can digest. And if they’re not in the right circumstances for success, telling them so and agreeing the building blocks needed for effective progress.
Q1 Who are you?
I'm the founder of Free Birds Studio, a London-based interior design consultancy specialising in residential interior design and property staging.
Q2 What's your business all about?
We create beautiful, functional interiors for London homeowners and provide complete staging solutions for vacant properties, holiday lets, and HMOs. Think of us as the transition between empty space and dream home.
Q3 Three words to describe yourself?
Creative, strategic, kind.
Q4 Ideal Customer?
minutes with ...
Rachel Ennis Founder
Free Birds Studio
Q5 Biggest achievement?
Just having completed the design of a seven-bedroom house in Battersea with the knowledge that clients are happy and settled in their beautiful home.
Q6 Biggest gripe?
Landlords who think beige walls, grey carpet and cheap furniture are enough. Poor design doesn't just look bad - it costs money in longer void periods and lower rents.
Q7 Your inspiration?
Inspiration is everywhere but the moment when clients walk into their transformed space for the first time, that's magic.
London property owners who understand that good design is an investment, not an expensewhether they're selling, renting, or creating their forever home. ❛❛
Q8 Philosophy in Business?
Every space has potential. Good design should enhance how people live, not just how a room looks. Function and beauty aren't mutually exclusive.
Q9 Sporting Hero?
I cannot say I am a huge sports follower but will say Serena Williams for her relentless pursuit of excellence and never accepting "good enough."
Q10 Biggest tip for success?
Listen more than you talk. Your clients live in these spaces - understand their needs before imposing your vision.
Your inspiration? Inspiration is everywhere but the moment when clients walk into their transformed space for the first time, that's magic.
