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When you walk into the Care Beyond Measure office in central Bendigo, you feel as if you are walking into someone’s house. Writer: Mary Pomfret - Photographs: David Field A large “welcome” sign hangs over the door lintel and you feel immediately at home. This cosy cottage has an ambience of both brightness and calm. Tasteful artworks, as well as inspirational messages and affirmations, adorn the walls. Care Beyond Measure managing director, Sam Tayeh, describes this family business as one that assists people suffering from illness or disability to remain in their own homes for as long as possible. And you can tell a lot about Sam Tayeh by his altar. Well, maybe not exactly an altar but a beautiful cabinet on which you will find a display of symbolic items that have a special personal meaning. Sam explains that the statue of a goddess of harmony has resonance with the company’s mission statement of “peace and harmony in your home”. A collection of crystals symbolise balance, peace and centeredness in life. An antique gas lamp honours the past and metaphorically provides light for the journey ahead. An earthen pottery bowl represents “good mud”. “If you’ve got good mud you make good things,” Sam says. “It’s about my carers, I guess.” You can tell by the way Sam speaks about his team of professional carers that he is proud of them. Sam considers one of the most important skills a carer can bring to their role

is the ability to leave personal worries and baggage aside and be completely “in the moment” with the client. Sam places value on personal development for his professional carers, reflecting that a carer must first learn to love themselves in order to effectively care for someone else. Sam recounts how the idea for this family business came to him following his own personally turbulent and challenging time that, sadly, involved the death of his first wife to cancer. Sam says he knows from personal experience what it is like to be a carer for a loved one. He speaks quietly of his wife’s battle with cancer and the impact it had on his life. He explains that it is through this personal tragedy that he understands difficulty of balancing a working life, caring for children while also caring for a loved one who might to elderly, ill or have a disability. He points out that when faced with the prospect of becoming carer for a loved one “family members often suffer great guilt when they trying to balance their work and immediate family with the needs a loved one who is disabled elderly or sick.” “Adult children may not know how to talk to their parents about care,” says Sam. The experience can be overwhelming. Sam says the business is about “providing a service that maintains the quality of life for people in

their own homes when family members are not available.” Sam says the first question he asks potential clients is “What do you need?” When people find themselves responsible for the care of loved ones their needs are varied, he says. Sam always interviews potential long-term clients himself, and explains clients’ needs are a priority when it comes to matching clients with in staff. Sam points out that clients of Care Beyond Measure are assured of continuity and don’t have to cope with constantly changing workers “I like my carers to connect and converse with the client…and not just simply watch television with them.” Sam describes his carers as being “very close” in the client’s environment. “This is really a people business,” says Sam. “We are in people’s homes on a day to day basis. We are … involved in the nakedness of the matter.” “The secret behind this is very simple,” Sam reflects. “When I’m 85 I want to feel that my brother or my sister is looking after me. And that’s what I‘m trying to achieve here.” For more information visit Care Beyond Measure www.carebeyondmeasure.com 51 Myers Street, Bendigo. Phone (03) 5444 5662 ■ issue 25 - bendigo magazine | 61

BgoMag Issue 25  
BgoMag Issue 25  

Bendigo Magazine Issue 25 - Summer 2011

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