TRAVEL DOCUMENTS
Itinerary prepared for Louise & Michael Bale and Lisa & John Wakeford
On behalf of Flight Centre Windsor
September 2025
KARIBU
As you prepare to embark on your adventure, get ready for the ultimate safari experience with a company that has been mastering the art since 1969. Karibu, translating to "welcome" in Swahili, perfectly reflects the warm and inviting spirit of the countries you are about to explore with Bench Africa.
Rest easy knowing that the accommodation for your holiday has been meticulously chosen to provide the very best experience. We are confident that you will thoroughly enjoy your travel experience and invite you to share your feedback upon your return. Your insights are welcome and help us continually improve our services.
In the meantime, happy travels (safari njema)! Embrace the culture, connect with the people, and savour the stunning sights and scenery of one of the world's most captivating holiday destinations.
Here begins your love affair with Africa!
TRAVEL INFORMATION
Enclosed you will find your travel documentation, which includes your itinerary and essential information for your upcoming trip. To ensure a smooth journey, please take note of the following important details:
Visa Requirements:
Please remember that it is your sole responsibility to check and obtain the necessary visa for your travel. As visa requirements may change leading up to your departure date, we recommend double-checking them on the Smart Traveller website (https://www.smartraveller.gov.au) at least two weeks before your departure to ensure they are still accurate.
Emergency Contacts:
We understand that unforeseen situations can occur during your travels. For your convenience, we have included emergency contact numbers If you encounter any difficulties, please reach out to our ground operators for immediate assistance in the local time zone For additional support, contact the Bench Africa emergency number. Your safety and wellbeing are our top priorities, and we are here to support you throughout your journey.
Spotify Playlist: Bench Africa Beats
To get you in the mood, here is a cultural prelude for the safari that lies ahead. Immerse yourself in the rhythmic beats and soulful melodies spanning Africa's landscapes, from traditional drumming to vibrant Afrobeat
We wish you an extraordinary and unforgettable safari experience. The landscapes, wildlife, and cultures you are about to encounter are sure to leave you with memories to last a lifetime! If you have any questions or need further assistance before your departure, please feel free to reach out. We are here to help and ensure that your journey is as enjoyable as possible.
Safe travels and enjoy your safari!
SOUTHERN AFRICA
Itinerary prepared for Louise & Michael Bale and Lisa & John Wakeford
Living up to its reputation as the Rainbow Nation, South Africa is a fascinating combination of remarkable wildlife, superb scenery and historic cultures.
Between the Drakensberg Mountains and the Kruger National Park on the banks of the Makutsi River, lies Makutsi Safari Springs. It is raw African bush enjoyed by people that appreciate the peace and serenity of nature. Soft thermal-mineral water bubbles from two hot springs, nestling among indigenous trees.
Victoria Falls is Zimbabwe's most popular tourist place and one of the greatest natural wonders of the world. The 2 km wide curtain of water plunges deep into the Zambezi Gorge creating a cloud of mist that can be seen up to 32 kms away.
Just inland from Cape Town is an area of astounding beauty, known as the Cape Winelands. Here the most popular wine destinations are Stellenbosch, Franschhoek and Paarl - a great little trio of picturesque wine communities, all within easy driving distance of each other. Not only will you have a wonderful selection of wine estates to visit as you meander through the valleys, mountains and country roads, the towns themselves deserve a little wander through too.
With its majestic backdrop of Table Mountain, spectacular coastline and harbour, Cape Town is quite rightly regarded as one of the world's most beautiful and interesting cities. Cape Town boasts beautiful beaches as well as the impressive Table Mountain right in the heart of the city.
B = Breakfast L = Lunch D = Dinner
Saturday 27 September 2025
On arrival at Johannesburg International Airport (Flight QF 63 arrives 16h15), please make your own way to the City Lodge OR Tambo Hotel The hotel is walking distance to and from the airport terminal buildings and is adjacent to the Gautrain Airport Station.
Accommodation: 1 night City Lodge Hotel OR Tambo International Airport (2 x Standard Rooms) including breakfast. Reference No: 152BR70KK
Note:AllarrangementsinSouthAfricaandZimbabwearebookedthroughSouthern CrossSafaris(SA).
Sunday 28 September 2025
This morning please make your own way to Johannesburg Airport for your flight to Hoedspruit (Flight QF 8303 departs 10h30), allowing enough time for check in and security formalities. (B)
Own flight arrangements…
On arrival at Hoedspruit Airport (Flight QF 8303 arrives 11h30), a representative from Makutsi Safari Springs will collect you from the airport and transfer you to the lodge. Enjoy an afternoon of relaxing and getting to know the camp and mineral springs. Dinner is served in the traditional open air ‘Lapa’. (D)
Accommodation: 6 nights Makutsi Safari Springs (2 x Rondavels) including breakfast and dinner.
No snacks (e.g. crackers, chips, nuts, chocolate etc.) are available for purchase at Makutsi Safari Springs. Should you wish to have these additional snack supplies, it is recommended they are purchased in Johannesburg before your departure. On days when you are in camp, lunch will be available from the camp canteen (at own expense). Examples of lunch options available include sandwiches, salads, spaghetti, pies, quiche etc. as well as a selection of cakes (lunch costs range from R15 to R50 per meal).
Note:AllarrangementsatMakutsiSafariSpringsarebookeddirect.The sequence of the itinerary is subject to change. Your exact itinerary will be given to you on arrival at Makutsi. Makutsi Safari Springs do not accept AMEX Credit Cards.
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Monday 29 September 2025
Before breakfast, your ranger will take you on a three hour morning game drive in an open safari land rover, searching for rhino, crocodile, elephant, lion, zebra, giraffe, cheetah, wild dogs and many other smaller creatures. The famous 'Big Five' can all be found on the reserve, but guides are trained to find and enjoy all aspects and animals of this African bush, big or small. After breakfast, enjoy a rest during the heat of the day enjoying the Makutsi Springs. This afternoon depart on another three hour game drive on the Makutsi Game Reserve before returning just in time for a sundowner at the Makutsi Lapa. (BD)
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Tuesday 30 September 2025
Depart early for a full day’s game viewing in the world famous Kruger National Park. The game ranger takes breakfast along and a stop is made at one of the many rest areas, where breakfast is served. Then off on more game exploration until lunchtime, when you stop at one of the camps located in the National Park. After lunch (at own expense), continue on your game drive before returning late in the afternoon to the lodge. (BD)
Wednesday 01 October 2025
Your morning is at leisure. Enjoy the warm mineral pools or your own private safari while sitting on your terrace, reading a good book. This afternoon at around 15h00 take a Simba Safari, a five hour game drive including light snacks and drinks at around sunset. After snacks, continue your safari in search of the nocturnal animals. Take a jacket along, as it can get chilly once the sun disappears. Return to Makutsi around 20h00 when dinner will be served. (BD)
Thursday 02 October 2025
After breakfast, depart for a full day of sightseeing in the Drakensberg Mountains and Blyde River Canyon. Several stops are made along the way, including the Bourke’s Luck Potholes and the Three Rondavels Viewpoint overlooking the Blyde Dam. Changes to the itinerary can be made subject to weather conditions. A lunch stop will be made on the way (at own expense) before returning to Makutsi at approximately 16h00 -17h00. You will have the opportunity today to view and purchase some of the local curios. (BD)
Friday 03 October 2025
Enjoy your final open vehicle game drive on the reserve, either early morning or this afternoon. For the remainder of the day, enjoy relaxing in the pools, reading on your terrace or visiting the Hippo Hide...let Africa take care of you. (BD)
Saturday 04 October 2025
This morning at 10h30 a representative from Seasons in Africa will collect you from Makutsi Safari Springs and transfer you to Hippo Hollow Country Estate. Transfer time is approximately 2 hours 30 minutes. Enjoy your afternoon at leisure. (B)
Accommodation: 1 night Hippo Hollow Country Estate (2 x Standard Rooms) including breakfast.
Sunday 05 October 2025
This morning at 08h30 a representative from Seasons in Africa will collect you from Hippo Hollow and transfer you to Kruger Mpumalanga Airport for your flight to Victoria Falls (Flight 4Z 476 departs 11h35). (B)
Own flight arrangements…
On arrival at Victoria Falls Airport (Flight 4Z 476 arrives 13h25), please make your way to the Victoria Falls Safari Lodge shuttle for your transfer to the lodge.
This afternoon at 16h05 you will be transferred to your sundowner cruise on the Zambezi River on board the Zambezi Royal. From the boats, sightings of elephant, giraffe and even rhino coming down to the river to drink are common. There are also abundant hippos, crocodiles, and birdlife. Excludes; river usage fee US $10.00 per person, payable locally (subject to change).
This evening enjoy a table d'hôte dinner at the Makuwa Kuwa Restaurant at the Victoria Falls Safari Lodge. (D)
Accommodation: 2 nights Victoria Falls Safari Suites (2 Bedroom Safari Suite) including breakfast daily, 1 x Vulture Culture lunch and 2 x dinners as specified in the itinerary. Theorderofyouritinerarywillbere-confirmedonarrival.
Monday 06 October 2025
This morning at 08h15 you will be transferred to your 'Tour of the Falls'. On your guided tour of the Zimbabwe side of the Falls you will have the opportunity to experience its awesome unspoilt grandeur as your guide explains how this 150-millionyear old phenomenon was created. Start at Livingstone's statue and Devil's Cataract and proceed through the rain forest to Danger Point. The walk is 3 kms, with many view points along the way. Excludes; Park fee US $50.00 per person, payable at the entry gate (subject to change). (BLD)
This morning at 11h15, a representative from the Zambezi Helicopter Company will collect you from the lodge for your 12/13 minute helicopter flight. After take-off the helicopter turns out towards the magnificent Victoria Falls, your pilot will fly left and right-hand circuits over the Victoria Falls in both directions giving you the best viewing, photographic and filming opportunities. A trip up the Zambezi River and back over the Zambezi National Park completes your flight. Maximum individual weight allowance is 120 kgs. Includes; park fee (subject to change).
Return to the Victoria Falls Safari Lodge for a 'Vulture Culture' table d'hôte lunch at the Makuwa Kuwa Restaurant.
This evening at 19h00 take the shuttle bus transfer from the Victoria Falls Safari Suites to The Boma Dinner & Drum Show. The Boma nestles in a Gusu Forest and is partly open to the spectacular African night skies. 'The Boma – Dinner & Drum Show' is a full-on sensory experience that unites vibrant Zimbabwean traditions in food, song, dance and drumming. This experience is an evening extravaganza featuring energetic dance performances, lively songs, stories of enchantment and creative face painting. A captivating interactive drumming show then provides a wonderful highlight to the festivities. Immerse yourself in the tastes, sights and sounds of Africa Excludes; drinks.
Tuesday 07 October 2025
This morning at 11h00 a representative from Victoria Falls Safari Lodge will collect you from the lodge and transfer you to Victoria Falls Airport for your flight to Cape Town (Flight 4Z 391 departs 13h25). (B)
Own flight arrangements…
On arrival at Cape Town Airport (Flight 4Z 391 arrives 16h30), a representative from EZ Shuttle will collect you from the airport and transfer you to Franschhoek. Surrounded by majestic mountains and beautiful vineyards, the small town of Franschhoek is known as the food and wine capital of South Africa. The Franschhoek Country House is situated on the outskirts of the Franschhoek Village, only 1 km from the main town. Reference No: 1711929 (B)
Accommodation: 2 nights Franschhoek Country House (2 x Standard Rooms) including breakfast and complimentary shuttle bus transfers to Franschhoek town (subject to availability). Reference No: 60096.1
Wednesday 08 October 2025
This morning please make your way to the ticket office, located on the corner of Main Road and Cabriere Street at Franschhoek Terminal for the Franschhoek Wine Tram hop-on hop-off tour (Pink Line) which departs at 11h00. This is one of the best ways to discover the true essence of the Franschhoek Valley with its picturesque vineyards, breathtaking scenery, world-class cuisine, fine wines and a 300 year history. Check-in at least 15 minutes before the tour starts. Reference No: 305000 (B)
Thursday 09 October 2025
This morning at 10h30 a representative from EZ Shuttle will collect you from the hotel and transfer you to The Peninsula All-Suite Hotel, set in the cosmopolitan seaside suburb of Sea Point in Cape Town. Reference No: 1711929 (B)
Accommodation: 3 nights The Peninsula All-Suite Hotel (2 x Studio Suites) including breakfast and day use on 12 October. Reference No: 149014
Note: Your Cape Town day tour timings will be reconfirmed locally. Pick up time may vary depending on traffic/weather conditions on the day.
Friday 10 October 2025
This morning between 08h00 to 08h30 (time to be reconfirmed locally), a representative from Cullinan Guided Journeys will collect you from your hotel for a scheduled full day Cape Peninsula tour. Reference No: CG87508053 (B)
Your tour begins with a scenic drive along the Atlantic coast, passing through the cosmopolitan suburbs of Sea Point and Camps Bay with its glorious views of the Twelve Apostles, part of the Table Mountain range. Continue to the fishing village of Hout Bay, one of Cape Town’s best-kept secrets. Here there is an option to take a short boat trip to Seal Island (at own expense & time permitting) to view the Cape Fur Seals, which inhabit the island. From here you will travel to the Cape Point Nature Reserve, comprising over 17,300 acres of indigenous fauna and flora. You will be able to see the union of the Atlantic and Indian Oceans (as per legend). Following the coastline along False Bay, you will return to Cape Town by way of Simon’s Town, where you will visit the Penguin colony at Boulders Beach (entrance fee at own expense) and Fish Hoek fishing village. Before you return, you will stop for afternoon tea & cake and a visit to Rhodes Memorial (weather permitting), situated on the slopes of Table Mountain offering spectacular views across the city. Return to Cape Town, passing the University of Cape Town and the Groote Schuur Hospital. Includes: Entrance to the Cape Point Nature Reserve.
Saturday 11 October 2025
This morning between 08h00 to 08h30 (time to be reconfirmed locally), a representative from Cullinan Guided Journeys will collect you from your hotel for a scheduled half day 'City and Table Mountain' tour. Take a step back in time for a tour of the 'Mother City'. Travel by cable car to the top of the world famous Table Mountain and enjoy the spectacular views of the city. Reference No: CG87508053 (B)
Note: The Table Mountain cable car ticket is excluded (weather permitting).
Sunday 12 October 2025
Enjoy your day at leisure. This evening at 19h00 a representative from EZ Shuttle will collect you from the hotel and transfer you to Cape Town International Airport for your onward flight (Flight MK 844 departs 23h35). Reference No: 1711929 (B)
Own flight arrangements…
End of arrangements
SMART TRAVELLER
Before departing Australia, we recommend visiting the Smart Traveller website for the most up to date Global Health and Travel Advisory, and destination specific travel advice. We recommend you subscribe to Smar t Traveller for updates to stay informed if something changes and that you register your travel plans on their site.
JOIN OUR FACEBOOK GROUP
My Travels with Bench Africa is a Facebook community of likeminded travellers –many of whom have travelled with Bench. On your travels in Africa feel free to share your photos, ask questions, make recommendations, and inspire more of the group members to travel to Africa.
A POEM BY BRIDGET DORE FOR NELSON MANDELA
Africa smiled a little when you left.
“You cannot leave Africa,” Africa said.
“It is always with you, There inside your head.
Our rivers run in currents, in the swirl of your thumb prints.
Our drumbeats counting out your pulse, Our coastline, the silhouette of your soul.”
So, Africa smiled a little when you left.
“We are in you,” Africa said.
“You have not left us, yet.”
CO NTACT LIST
Please find below a list of local contact details for your journey.
Note: When phoning overseas telephone numbers from an Australian mobile you need to dial “0011 + Country Code + Telephone Number” e.g. 0011 27 1234567.
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Southern Cross Safaris (SA)
PH: 27 64 948 2382 (Office Hours & A/H Emergency - also available on WhatsApp)
PH: 27 65 642 9369 (Maureen Lima - Emergency)
Cape Town - South Africa
City Lodge O.R. Tambo International Hotel
PH: 27 11 552 7600
Johannesburg - South Africa ............................................................................................................................................
Makutsi Safari Springs
(Office Hours: 07h30 – 12h00 & 14h30 – 17h00)
PH: 27 15 004 1104
South Africa ............................................................................................................................................
Seasons in Africa Transfers
PH: 27 72 029 3009
Hazyview - Mpumalanga - South Africa
Hippo Hollow Country Estate
PH: 27 13 737 7752
Hazyview - South Africa
Wild Horizons
PH: 263 83 28 42279, 263 83 28 44426, 263 83 28 42001 (telephone)
PH: 263 78 27 45111 (mobile)
Zimbabwe
Victoria Falls Safari Suites
PH: 263 83 284 3202 – 6
Victoria Falls – Zimbabwe
EZ Shuttle
PH: 27 12 346 0899
PH: 27 82 748 8853 (WhatsApp)
Pretoria - South Africa
Franschhoek Country House
PH: 27 21 8763386
Franschhoek - South Africa
Franschhoek Wine Tram
PH: 27 21 300 0338
Franschhoek - South Africa
The
Peninsula All-Suite Hotel
PH: 27 21 430 7777
Cape Town - South Africa
In case of an emergency during your travels, the telephone numbers above are provided for assistance. Please dial the relevant local number of the ground operator listed for your current location, and they will assist you promptly. If you find that any immediate issues cannot be resolved after contacting a local representative, please ensure to reach out to our 24-hour Bench Africa Support Desk in Australia at +61 421 952 261 or email us at info@benchafrica.com.au. We're here to help.
GENERAL INFORMATION
We trust that these notes will be helpful as you prepare for your holiday with Bench Africa and during your travels. If you need more information, please feel free to reach out to us at 02 9290 2877 during office hours, Monday to Friday, from 0900 to 1730.
ACCOMMODATION
Accommodations in Africa, including hotels, lodges, and tented camps, vary from good tourist standards to award-winning deluxe properties. Occasionally, circumstances beyond Bench Africa's control may necessitate a change in the assigned hotel, lodge, or camp. In such cases, we will make every effort to provide advance notice. However, please note that we may not be able to provide up-to-date information on the substitute property.
For information about the individual hotels, lodges, or tented camps designated for your stay, please consult your itinerary for a detailed overview.
COMMUNICATION
Africa generally has a well-established telephone, mobile, and satellite network. International telephone services are commonly provided by hotels and lodges, with private telecommunication centres available in larger towns. If you have a mobile phone with roaming capabilities, you can utilise cellular networks, which are prevalent in most larger towns and tourist areas. Alternatively, you have the option to purchase a local SIM card upon entering the country. It's important to note that phone coverage may be limited in wildlife areas, and Wi-Fi may not always be accessible in camps and lodges. However, many hotels and lodges do provide email and internet services, contributing to communication options while travelling in Africa.
MONEY MATTERS
Credit cards are not accepted everywhere, so it is not advisable to rely solely on credit cards as a primary source of funds, particularly in places where card usage may be limited, such as remote lodges. It is recommended to inform your bank before using your credit card overseas, and using a PIN number is considered more secure than a signature. In Africa, Visa is the most widely accepted credit card, with larger establishments also accepting American Express and MasterCard. Diners Club is not generally accepted in most establishments.
CLOTHING
In most of Africa, formal attire is typically unnecessary; therefore, we recommend limiting your luggage to the basics. However, more formal attire may be necessary in prestigious city hotels or during luxury rail journeys, such as Rovos Rail or the Blue Train in South Africa.
On a wildlife safari, casual cotton clothing is the most practical. Opting for calm, neutral colours like tan or khaki is advisable, although a specific bush outfit is not essential. It is recommended to wear some form of sun-protective headgear, and sunglasses are essential.
To cope with colder evenings and early mornings, it’s advisable to bring a warm fleece or jacket. Additionally, a lightweight raincoat may prove useful, considering the possibility of seasonal rains. While heavy footwear is unnecessary, it’s advisable to wear sturdy, comfortable walking shoes or boots for nature walks. It's also recommended to bring a change of shoes, like trainers, for the camp setting.
The dress code is informal at all camps but bring long-sleeved shirts and trousers for the evenings to minimise exposure to insect bites.
Many hotels, game lodges, and camps provide laundry facilities, often as a complimentary service, especially when luggage space is limited. However, if you have a busy itinerary, it is advisable to check in advance that your clothes will be ready before your departure.
PACKING LIST
Here's a list of recommended items to pack for your upcoming safari.
Essentials:
• Soft-sided bag for easy storage in safari vehicles and light aircraft
• Hat for sun protection
• Reusable water bottle
• Good quality, preferably polarized sunglasses
• Binoculars
• Torch
• Camera, charger, and adaptor
• Travel adaptor for charging devices
• Spare glasses (if you wear contact lenses)
• Comfortable walking shoes, trainers, and sandals
• Shorts/skirts
• Long trousers/slacks
• T-shirts/long-sleeved cotton shirts for cooler evenings
• Sweater/fleece/raincoat for early morning and late afternoon game activities
• Warm jacket, beanie, gloves, and scarf for winter months
• Swimming costume
Health and Safety:
• Basic medical kit (aspirins, Elastoplast, Imodium, antiseptic cream, etc.)
• Malaria tablets and antihistamine cream
• Insect repellent containing DEET (though many lodges provide sprays)
• Protective suntan lotion, especially for pale and sensitive skin
• Tissues or 'wet wipes'
• Lip balm
HEALTH
Health requirements vary from country to country. We recommend that you speak to your GP or local Travel Doctor for up-to-date information and advice as requirements do change. ............................................................................................................................................
INSURANCE
Insurance is a mandatory requirement for your travels, and we strongly advise you to secure Comprehensive Travel Insurance at the time of booking your trip. Make sure you have a thorough understanding of the Terms and Conditions outlined in your policy and that you are well informed about your insurance coverage to ensure that you are adequately prepared for any unforeseen circumstances during your travels. ............................................................................................................................................
SHOPPING
There is a wealth of beautiful souvenirs and crafts available for purchase. Look out for vibrant materials, sisal bags, wood or stone carvings, unique artwork, handcrafted jewellery, woven goods, and appealing basketry. Bargaining is a customary practice at markets and roadside stalls but not typically in shops. Locals may initially quote inflated "tourist prices," and negotiations are expected until a fair value is reached. Cash in the local currency is widely accepted, as well as US Dollars, while credit cards may only be suitable for larger shops.
Bench Africa is committed to actively supporting anti-poaching initiatives. As part of our dedication to responsible tourism, we emphasise ethical practices and discourage the purchase of items associated with illegal wildlife trade, such as ivory, rhino horn, animal furs/hides, and other prohibited materials. Our commitment aligns with the ban on hunting and the protection of wildlife, reinforcing our stance against activities that harm or exploit endangered species.
FLIGHTS
It is advised to request the local operator of the hotel/lodge to reconfirm all onward flights before departure to ensure the accuracy of the flight timings. While most departure taxes (both domestic and international) are typically included in the tickets, certain regional and private airports may require local payment for taxes.
LUGGAGE ON LIGHT AIRCRAFT TRANSFERS
Most charter companies strictly adhere to luggage allowances, which can vary from 10kgs to 20kgs per passenger, including camera equipment and hand luggage. It is imperative to check your itinerary for the accurate luggage weight allowance specified for your trip.
Soft bags are the only acceptable form of luggage, as hard suitcases cannot be accommodated due to their physical inability to fit into safari vehicles and small aircraft storage compartments. Pilots must have the flexibility to manipulate soft bags into these compartments.
On certain light aircraft, passengers may also be subject to personal weight restrictions for safety reasons. It is advisable to check with us upon booking to ensure compliance with these guidelines and to address any specific concerns.
TIPPING
Tipping is considered customary in Africa, although, of course, it is always at your discretion. If you feel that someone has gone the extra mile to make your stay more enjoyable, a tip would be considered a nice way of saying thank you.
Refer to the Country Information for specific tipping guidelines for your destination.
VISAS & PASSPORTS
We do not provide advice on specific visas as regulations are subject to change and can vary from person to person. Please refer to Smart Traveller (www.smartraveller.gov.au) for the most up-to-date information. We advise checking visa requirements at the time of booking and again before travelling to keep abreast of any changes that may have occurred.
Visa requirements vary between countries, and it is essential that you acquire the appropriate visa for your journey and ascertain whether it can be applied for in advance or on arrival, in which case you will need the exact physical money. Often, your passport must be valid for at least six months beyond your intended stay, with a minimum of two blank pages (a double page). You will be required to have onward travel documents and sufficient funds. It is advisable to carry photocopies of all important documents.
It is your personal responsibility to confirm that your passport is valid, contains the necessary visa, and that you have all required travel documents.
RESPONSIBLE GIVING
As you prepare for your journey to Africa, consider making a positive impact on local communities by allocating a small space in your luggage for essential items that can significantly improve the lives of those in need.
Explore the Pack for a Purpose initiative, connecting travellers with specific requirements identified by local projects. The website, www.packforapurpose.org, provides a platform where you can find a list of requested items and guidelines for responsible giving.
Additionally, many camps actively engage in community projects, often sharing details on their websites. Take a moment to visit the websites of the camps you'll be staying at. Check if they have specific needs for supplies that you can bring and donate upon your arrival. A small act of generosity can make a significant difference.
WILDLIFE & SAFETY
When staying at safari camps and lodges, they will often give you a safety briefing and there are several key points to keep in mind regarding wildlife respect and safety:
• Wild animals in Africa are not like those found in theme parks; they are not tame.
• Camps are often unfenced, allowing wild animals to roam freely. While attacks are extremely rare, it is crucial to strictly follow camp guidelines to ensure your safety.
• Pay close attention to the camp staff and guides.
• Avoid wandering off on your own without a guide, even within the camp. Once you retire to your room at night, it is important that you do not leave.
• Observe animals silently, minimising disturbance to their natural activities. Loud talking on game drives can frighten the animals away.
• Never attempt to attract an animal's attention. Avoid imitating animal sounds, clapping your hands, pounding the vehicle, or throwing objects.
• Respect your driver/guide's judgement regarding proximity to lions, cheetahs, and leopards. Avoid insisting on getting the vehicle closer for a better photograph, as it can disrupt a hunt or cause animals to abandon a hardearned meal.
• Dispose of litter properly, as litter on the ground can harm or poison animals and birds.
• Never attempt to feed or approach any wild animal on foot, particularly near lodges or in campsites where animals may have become accustomed to human visitors.
• Refrain from smoking on game drives, as the dry African bush is highly flammable, and a flash fire can pose a threat to animals and their habitat.
FURTHER INFORMATION
For additional information and travel advice, The Australian Department of Foreign Affairs and Trade (DFAT) consistently updates travel advisories for Australians travelling overseas. Stay informed by visiting the website www.dfat.gov.au to ensure awareness of the latest updates.
We trust that you will find our documentation a valuable reference as you prepare for your holiday. Please note that all the information in this document was accurate at the time of publication and is intended to be used as a guide only. Health, visa, and other specific requirements are your personal responsibility and should be double-checked before departure.
SOUTH AFRICA
COUNTRY INFORMATION
We trust that you will find these notes helpful as a reference for planning your trip to South Africa. Topics are organised alphabetically for your convenience. If you need more information, feel free to reach out to us at Tel: 02 9290 2877, Monday to Friday, 0900 to 1730.
COUNTRY OVERVIEW
Affectionately referred to as ‘The Rainbow Nation’ for its multicultural population, South Africa is a country of contrasts, a captivating blend of dramatic landscapes, extraordinary wildlife, and rich cultural traditions From the vibrant energy of Johannesburg to the coastal charm of Cape Town, also known as ‘The Mother City’, the diversity of experiences in South Africa is as vast as its scenic beauty.
Journey through the Garden Route, a picturesque stretch along the Western Cape, offering spectacular vistas, charming towns, and vineyard-draped hills in the Cape Winelands. Embrace the vibrant local culture in Soweto or delve into South Africa's fascinating history at UNESCO World Heritage sites like the Drakensberg Mountains and the Cradle of Humankind, where ancient stories of human evolution come to life.
And, undoubtedly a highlight for many, embark on an exploration through some of South Africa’s national parks and private concessions, including the world-renowned Kruger National Park – a vast sanctuary for some of the planet's most remarkable wildlife, delivering a world-class game viewing experience.
South Africa's commitment to responsible tourism is ever-present in its efforts towards conservation and community development.
Whether strolling through urban landscapes, embarking on safari, enjoying the exceptional cuisine, or experiencing rich local traditions, South Africa promises a memory-filled journey of a lifetime!
Country Republic of South Africa
Area 1,233,404 sq km
Population 60 million (UN 2021)
Capital City Pretoria
Religion Christian, Muslim, Hindu, Jewish and traditional religions
Time Zone GMT + 2.00
Languages English, Afrikaans, Xhosa and Zulu
Country Dialling Code + 27
CLIMATE
The southern part of South Africa, centred around Cape Town, boasts a Mediterranean climate characterised by mild and changeable winters, transitioning into hot, sundrenched summer months. Most of the annual rainfall occurs during the winter period.
As we move to the Durban and KwaZulu-Natal coastline, the influence of the warm Mozambique current gives rise to a delightful sub-tropical climate. Abundant sunshine graces this coastal area throughout the year but summer months are often hot and humid
Venturing to the high veld, there's a notable fluctuation in temperature between day and night, creating a distinct climatic experience. However, this daily temperature swing lessens in the coastal regions.
While much of South Africa experiences rainfall during the summer months, the western coastal belt experiences rainfall in winter
Along the Cape's south coast, rainfall can occur in both summer and winter. In general, winter months span from May to August, with summer extending from late October to March.
Note that the temperature details provided overleaf are based on average monthly maximums, giving an indication of midday temperatures, and minimums, reflecting night-time temperatures. Keep in mind that climate conditions can vary from year to year. The following information serves as a general guide for your convenience.
Rainfall and Temperature Chart
Rainfall (Days per Month) Maximum/Minimum temperatures (Celsius)
January 14 Days 15°/26° 2 Days 17°/28° 9 Days 21°/33°
February 10 Days 14°/26° 2 Days 16°/28° 8 Days 21°/33°
March 11 Days 13°/25° 3 Days 15°/27° 8 Days 19°/32°
April 8 Days 10°/23° 6 Days 12°/25° 5 Days 16°/31°
May 3 Days 7°/20° 9 Days 10°/22° 3 Days 11°/29°
June 2 Days 4°/18° 9 Days 8°/19° 2 Days 6°/27°
July 1 Days 4°/18° 10 Days 7°/19° 1 Days 6°/27°
August 2 Days 6°/21° 10 Days 9°/21° 2 Days 9°/29°
September 4 Days 9°/25° 7 Days 11°/23° 3 Days 14°/31°
October 9 Days 11°/26° 5 Days 13°/25° 6 Days 17°/32°
November 13 Days 13°/26° 3 Days 15°/27° 9 Days 19°/33°
December 14 Days 14°/26° 2 Days 12°/24° 9 Days 20°/33°
CURRENCY AND BANKS
The official currency in South Africa is the Rand (ZAR), divided into 100 Cents. Full banking services are accessible in major towns, though they may involve a commission.
Upon arrival, visitors are required to complete a currency declaration form. Customs authorities may also request to see official exchange receipts as you depart the country. It's advisable to keep these documents handy for a smooth travel experience.
ELECTRICITY
The standard voltage in South Africa is 230V, with a frequency of 50 Hz.
Socket Types in South Africa:
Type M JOHANNESBURG CAPE TOWN KRUGER
HEALTH
Health requirements vary from country to country. We recommend you speak to your GP or local Travel Doctor for up-to-date information and advice. The following information is to be used as a guide only.
Malaria: For travel to various regions in Africa, taking precautions against malaria is advisable. Consult with your doctor to determine the recommended prophylactic for your trip.
RECOMMENDED READING
The Elephant Whisperer by Lawrence Anthony A Long Walk to Freedom by Nelson Mandela 101 Things to Know When you go on Safari in Africa by Patrick Brakspear Birds of Prey by Wilbur Smith Cry, The Beloved Country by Alan Paton
ROAD TRAVEL
Please note that road surfaces vary from tarmac, gravel, sand and occasionally vehicles may travel “off road”. Additionally, when exploring remote areas, National Parks, and Reserves, expect rough and bumpy roads, occasionally in poor condition and susceptible to adverse weather conditions. ............................................................................................................................................
SELF-DRIVE CLIENTS
South Africa is widely regarded as a safe destination for self-drive itineraries, however it's crucial to be prepared to drive long distances. Additionally, when entering National Parks, be prepared to pay a local fee in cash.
Keep in mind that when renting a vehicle, you'll need an Australian or International Drivers Licence. Furthermore, it's important to note that petrol stations across South Africa operate on a cash-only basis and do not accept credit cards. Make sure to plan your travel arrangements accordingly to ensure a smooth and hassle-free journey.
TAX REFUND
In South Africa, the current Value Added Tax (VAT) stands at 15%, and it is generally included in the prices of most goods and services. While visitors are not exempt from paying tax on their purchases, you can claim it back if the total value of items exceeds R 250. This refund can be processed at airports, various harbours, and customs offices. To initiate the VAT refund process, you must present the original tax invoice, a VAT refund control sheet, and your foreign passport. It is essential to have the purchased items on hand for verification.
TIPPING
Tipping is customary in South Africa, though not as widespread as in the United States or Europe. It is discretionary, a way of expressing gratitude for exceptional service. To assist with budgeting, the following guidelines are provided in Rand:
Driver
Per person per half day
Driver Per person per full day
Guide Per person per half day
Guide Per person per full day
Safari Tracker
Per person per full day
Game Ranger Per person per full day
Camp Staff Per person per day
Hotel Porters Per bag
Restaurant Per person per meal
A la carte dining % of bill
USEFUL NUMBERS
South Africa High Commission in Australia
Corner State Circle and Rhodes Place
Yarralumla ACT 2600, Australia
Tel: +61 2 6272 7300
Australian High Commission, South Africa
292 Orient Street, Arcadia
Pretoria, South Africa
Tel: +27 12 423 6000
ZAR 30.00
ZAR 50.00
ZAR 50.00
ZAR 100.00
ZAR 50.00
ZAR 100.00
ZAR 50.00
ZAR 15.00
ZAR 15.00
10%
VISA REQUIREMENTS
It is your responsibility to check and obtain the necessary visa for your travel. As visa requirements may change leading up to your departure date, we recommend double-checking them on the Smart Traveller website before departure. If you have not already done so, simply scan the provided QR code for information from the Australian Department of Foreign Affairs and Trade (DFAT). Please note that immigration regulations apply to children younger than 18
Travellers entering or leaving South Africa by air, land or sea will need to complete a customs traveller declaration prior to travel. The online traveller declaration process will collect and process your travel information and provide an electronic response via email confirming declaration. Scan the QR code for further information.
We hope that this information proves valuable as you plan your upcoming trip. Please be aware that all details in this document were accurate at the time of writing and are intended for guidance purposes only. We trust that matters related to health, visas, and similar personal considerations have been independently researched at the time of booking, in accordance with the instructions on your Bench Africa booking form.
Use the new Traveller Declaration System to declare goods, currency, and others.
Follow these 5 easy steps:
2
Complete travel details for personal travel
5 or
Submit your declaration
1
Go to www.sars.gov.za/travellerdeclaration and click on ‘complete declaration’.
Complete travel details for business travel
4
Provide details of the possessions you will carry on your trip
Further correspondence will be sent via email indicating where you should go once at the airport.
3
Complete details about any currency you will carry with you
ZIMBABWE
COUNTRY INFORMATION
We trust that you will find these notes helpful as a reference for planning your trip to Zimbabwe. Topics are organised alphabetically for your convenience. If you need more information, feel free to reach out to us at Tel: 02 9290 2877, Monday to Friday, 0900 to 1730.
COUNTRY OVERVIEW
Zimbabwe, known for its dramatic landscapes and rich cultural heritage, welcomes travellers with a range of attractions and warm hospitality. From iconic natural wonders to historical sites, the country offers a captivating journey through the soul of Southern Africa.
Victoria Falls, one of the world's most stunning waterfalls and a UNESCO World Heritage site, spans the Zambezi River. The town of Victoria Falls serves as a gateway to this spectacle, offering exciting activities from bungee jumping to sunset cruises. Hwange National Park, among Africa's largest game reserves, is home to a diverse array of wildlife, including elephants, lions, and various bird species. The park's varied ecosystems, from woodlands to grasslands, offer an immersive safari experience.
Mana Pools National Park, recognized as a UNESCO site, invites adventurers to explore its floodplains and meandering rivers on foot, providing a unique perspective on wildlife. The Great Zimbabwe Ruins, an ancient city with intricate stone structures, reflects the country's rich history and architectural prowess. Matobo National Park, renowned for its balancing granite rocks and ancient rock art, offers a spiritual journey amid stunning landscapes. The city of Bulawayo, with its colonial-era architecture, serves as a cultural hub and gateway to the Matobo Hills.
Often dubbed the "Jewel of Africa," Zimbabwe invites travellers to discover its treasures, from natural wonders to cultural gems. Whether exploring ancient ruins, embarking on safaris, or engaging with local communities, Zimbabwe promises an enriching journey resonating with the spirit of adventure and discovery.
Country Zimbabwe
Area 390,580 sq km
Population 15 million (UN 2021)
Capital City Harare
Religion Christian, Indigenous beliefs
Time Zone GMT + 2.00
Languages English, Shona, Ndebele
Country Dialling Code + 263
CLIMATE
Zimbabwe experiences a pleasantly temperate climate throughout the year. The cooler, dry months from May to October are characterised by warm, sunny days and clear nights. In the low-lying areas of the south and the Zambezi Valley to the north and west, warm temperatures persist year-round. The rainy season typically spans about three months, occurring sometime between November and April.
Note that the temperature details provided below are based on average monthly maximums, giving an indication of midday temperatures, and minimums, reflecting night-time temperatures. Keep in mind that climate conditions can vary from year to year. The following information serves as a general guide for your convenience.
Rainfall and Temperature Chart
Rainfall (Days per Month) Maximum/Minimum temperatures (Celsius)
VICTORIA FALLS
MONTH RAINFALL TEMP.
January 16 Days 19°/29°
February 14 Days 18°/30°
March 9 Days 18°/30°
April 3 Days 14°/29°
May 0 Days 10°/28°
June 0 Days 7°/25°
VICTORIA FALLS
MONTH RAINFALL TEMP.
July 0 Days 7°/25°
August 0 Days 9°/28°
September 0 Days 14°/32°
October 4 Days 18°/34°
November 11 Days 19°/33°
December 16 Days 19°/30°
CURRENCY AND BANKS
US dollars and South African rands are universally accepted in Zimbabwe; however, pre-2003 dated notes are no longer valid, and caution should be exercised with high denomination notes.
ATMs are conveniently located across major city centres and shopping complexes throughout Zimbabwe.
While Visa and MasterCard are widely accepted at most restaurants, shops, and hotels, it's advisable to avoid using credit cards in Zimbabwe. Diners Club and American Express may not always be accepted. Ensure you carry a valid passport or photo identification as proof of identity, as it may be requested. Notably, credit cards are not accepted at petrol stations.
ELECTRICITY
The standard voltage in Zimbabwe is 220V, with a frequency of 50 Hz. Generators typically supply electricity in most camps and some lodges/camps only have power in the early mornings and evenings. While batteries can often be recharged during the day in camps, it is recommended to confirm with the camp manager.
Socket Types in Zimbabwe:
Type D (Old British 3-pin)
Type G (Irish/British 3-pin)
HEALTH
Health requirements vary from country to country. We recommend you speak to your GP or local Travel Doctor for up-to-date information and advice. The following information is to be used as a guide only.
Malaria: For travel to various regions in Africa, taking precautions against malaria is advisable. Consult with your doctor to determine the recommended prophylactic for your trip.
NATIONAL PARK FEES
Upon entry into the Victoria Falls National Park, daily park fees apply, amounting to USD 50 per person. Additionally, there is a USD 10 per person fee for river activities and a USD 15 per person charge for helicopter rides fuel levy All fees are to be paid in cash locally and are subject to change.
RECOMMENDED READING
When a Crocodile eats the Sun: A Memoir of Africa by Peter Godwin Dinner with Mugabe by Heidi Holland African Thunder: The Victoria Falls by Jan & Fiona Teede Where We Have Hope: A Memoir of Zimbabwe by Andrew Meldrum
ROAD TRAVEL
Zimbabwe, like many countries in Africa, is classified as a developing nation. It's important to note that certain areas may have infrastructure that doesn't meet the standards commonly found in more developed regions. Specifically, some roads can be quite rough, and short journeys might take longer than anticipated. Be prepared for some days to be long and bumpy due to Zimbabwe’s road conditions.
Despite this, the breath-taking views, spectacular scenery and potential to witness village life during these journeys often make the trip highly worthwhile.
TIPPING
Tipping is customary in Zimbabwe, though not as widespread as in the United States or Europe. It is discretionary, a way of expressing gratitude for exceptional service. To assist with budgeting, the following guidelines are provided in US Dollars:
Driver Per person per full day
Guide Per person per full day
Camp Staff Per person per day
$5.00
$10.00
$5.00
Hotel porters Per bag $1.00
Restaurant
A la carte dining
of bill
USEFUL NUMBERS
Embassy of the Republic of Zimbabwe
25 Numeralla Street,
O’Malley, ACT 2606, Australia
Tel: +61 2 6286 2281
Australian Embassy in Zimbabwe
1 Green Close, Borrowdale
Harare, Zimbabwe
Tel: +263 242 853 235 55
VISA REQUIREMENTS
It is your responsibility to check and obtain the necessary visa for your travel. As visa requirements may change leading up to your departure date, we recommend double-checking them on the Smart Traveller website before departure. If you have not already done so, simply scan the provided QR code for information from the Australian Department of Foreign Affairs and Trade (DFAT).
We hope that this information proves valuable as you plan your upcoming trip. Please be aware that all details in this document were accurate at the time of writing and are intended for guidance purposes only. We trust that matters related to health, visas, and similar personal considerations have been independently researched at the time of booking, in accordance with the instructions on your Bench Africa booking form.
WILDLIFE SIGHTINGS
Check off your wildlife sightings and jot down the specific species in the space provided.
MAMMALS
Aardvark
Greater Cane Rat
Aardwolf Hare
Antelope Hartebeest
Baboon Hedgehog
Bat Hippopotamus
Buffalo ~Big 5~ Honey Badger
Bush Baby Hyena ~Ugly 5~
Bushbuck Hyrax
Bushpig Impala
Caracal Jackal
Cat Klipspringer
Cheetah Kudu
Chimpanzee Lechwe
Civet Leopard ~Big 5~
Dik Dik Lion ~Big 5~
Duiker Meerkat
Eland Mongoose
Elephant ~Big 5~ Monkey
Fox Nyala
Gazelle Oribi
Gemsbok Oryx
Genet Otter
Giraffe Painted Dog/ Wild Dog
Gorilla Pangolin
Polecat Squirrel
Porcupine Steenbuck
Puku Tsessebe
Reedbuck
Warthog ~Ugly 5~
Rhinoceros ~Big 5~ Waterbuck
Serval Wild Cat
Sitatunga Wild Dog / Painted Dog
Springbok Wildebeest ~Ugly 5~
Springhare Zebra
ADDITIONAL MAMMAL SIGHTINGS
REPTILES
Adder Flap-neck Chameleon
Bitis Frog
Black Mamba Gecko
Boomslang Lizard
Bullfrog Monitor
Burrowing Asp Nile Crocodile
Cape Wolf Snake Olive marsh snake
Cobra Python
Common Egg-eater Skink
Snake Tortoise
Terrapin Viper
Tiger snake Yellow Swamp
Toad
ADDITIONAL REPTILE SIGHTINGS
BIRDS
Apalias Bustard
Avocet Buttonquail
Babbler Buzzard
Barbet Cameroptera
Bateleur Canary
Batis Chat
Bee-eater Cisticola
Bishop Coot
Bittern Cormorant
Boubou Coucal
Broadbill Courser
Brubru Crake
Bulbul Crane
Bunting Creeper
Crombec Greenbul / Bulbul
Crombie Greenshank
Crow Guineafowl
Cuckoo Gull
Cuckooshrike Gymnogene
Curlew Hamerkop
Dabchick Harrier
Darter Hawk
Dikkop (Thick-knee) Helmet-shrike
Dove Heron
Drongo Hobby
Duck Honeybird
Eagle Honeyguide
Egret Hoopoe
Eremomela Hornbill
Falcon Hyliota
Finch Ibis
Finchlark Indigobird / Widowfinch
Finfoot Jacana
Firefinch Kestrel
Flamingo Kingfisher
Flufftail Kite
Flycatcher Korhaan
Francolin / Spurfowl Lapwing / Plover
Gallinule Lark
Garganey Longclaw
Godwit Lourie
Goose Lourie / Touraco
Goshawk Lovebird
Grebe Mannikin
Robin
Marabou Stork ~Ugly 5~ Robin
Martin Robin-Chat
Moorhen Roller
Mousebird Ruff
Neddicky Sanderling
Nicator Sandgrouse
Nightjar Sandpiper
Openbill Scimitarbill
Oriole Scrub-Robin
Osprey Secretary bird
Ostrich Secretarybird
Owl Seed-cracker
Oxpecker Seedeater
Parrot Shikra
Pelican Shoveller
Petronia (Sparrow) Shrike
Pigeon Skimmer
Pipit Snake Eagle
Pitta Snipe
Plover Sparrow
Pochard Sparrowhawk
Pranticole Sparrowlark
Prinia Sparrow-weaver
Puffback Spinetail
Pytilia Spoonbill
Quail Spurfowl / Francolin
Quelea Starling
Rail Stilt
Raven Stint
Redshank Stonechat
Vulture ~Ugly 5~
Stork Vulture ~Ugly 5~
Sunbird Wagtail
Swallow Warbler
Swamphen Wattle-eye
Swift Waxbill
Tchagra Weaver
Teal Wheatear
Tern Whimbrel
Thick-knee /Dikkop White eye
Thrush Whitethroat
Tinkerbird Whydah
Tit Widowbird
Tit-babbler Widowfinch / Indigobird
Tit-Flycatcher Woodhoopoe
Touraco / Lourie Woodpecker
Trogon Wren-warbler
Turnstone Wryneck
Twinspot
ADDITIONAL BIRD SIGHTINGS
This voucher is valid to secure delivery of the service set out below by Franschhoek Wine Tram on the date and time indicated, to the lead participant and the number of additional participants included here below
Booking Details:
Provider: Franschhoek Wine Tram
Service: PINK LINE - BUS FIRST
Location:
The tour embarks and disembarks from the Franschhoek Terminal. Corner of Main Road and Cabriere Street, Franschhoek 7690 Where to Park? Parking is available at the Franschhoek Terminal.
Activity Date 2025-10-08
Booking Reference #3CD3-7D6B
Starting Time and Date: 11:00 on 08 Oct 2025
Starting Location: Franschhoek Terminal
Ending Location: Franschhoek Terminal
Lead Passenger Name: Mr Bale
Lead Passenger Email: omar@southerncrosssafaris.com Number in party: 4 adults.
Booked by: Keboneilwe
Consultant Email: keboneilwe@southerncrosssafaris.com
Supplier Email: bookings@winetram.co.za
Supplier Landline: 0213000338
Supplier Mobile: 0213000338
Scan the code below to proceed directly to the check-in page.
