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If you are a Hospital employee looking for a mortgage or refinancing contact Sun Home Loans about their Hospital Employee Loan Program and you could WIN AN IPAD! See p18

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Gaylord Hospital grants woman’s dying wish p4 Taking care into his own hands p5 Hebrew Rehabilitation Group restores independence one life at a time p5 Fairlawn, UMMHC collaborate on Baclofen Pump Program p17

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Jan/Feb 2014

Hospital Newspaper - NE

Come see what’s happening on Main Street.

The Village at Waveny provides a unique gathering place designed to stimulate and engage memory impaired seniors. The familiar, comforting environment of small town Main Street is a site for interaction among Assisted Living residents, Adult Day Program participants, volunteers, staff, family and friends. Our community dynamic, along with specialized therapeutic programs, enriches and enhances the quality of life for older adults. The Village is located in New Canaan, Connecticut, where seniors from all areas are welcome. Find out more about everything we have to offer by calling Ginny Carroll at 203.594.5331 or visiting

Hospital Newspaper - NE Jan/Feb 2014

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Waveny LifeCare Network elects Lewis as new Chairman Tom Lewis has been elected to succeed Jay Twombly as chairman of the board of directors for Waveny LifeCare Network. Under Twombly, Lewis served as vice-chairman and an active member of Waveny’s Executive, Finance, Inn and Compensation committees. Todd Lampert and John Zaro have been elected board vice-chair and treasurer, respectively, while Kelley Franco remains the board's secretary. “With its relentless focus on quality, it is a privilege to serve such a forward-thinking and wellrespected continuum of care like Waveny in this capacity,� said Lewis. “I look forward to working alongside our talented CEO, capable leadership team and strong board of directors to continue to meet the changing needs and preferences of seniors in New Canaan and the surrounding communities.� Lewis, who first joined the Waveny board in early 2010, saw several landmark initiatives undertaken by 5-star rated organization throughout his tenure to date, including the development and implementation of a Strategic Plan, the launch of Waveny Home


Tom Lewis, newly-elected chairman of the Board of Directors for Waveny LifeCare Network.

Healthcare, collaboration with Staying Put in New Canaan, and a comprehensive organization-wide rebrand. “I have seen Waveny prepare strategically for the future and adapt nimbly to the challenges posed by a rapidly-changing healthcare arena,� said Lewis. “It is both

exciting and rewarding to be part of an organization that has consistently taken on a leadership role in tackling issues of great relevance and importance.� “I am delighted to have Tom with us as Waveny’s board chairman,� said Bill Piper, chief executive of-

ficer of Waveny LifeCare Network. “He brings a wealth of knowledge, experience and perspective, as well as a mission-driven sensibility to his position – always with Waveny’s best interests in mind. We are very glad to welcome him into his new role.� With 25 years in the financial services industry and a long history of civic volunteerism, Lewis brings extensive financial and philanthropic experience to Waveny’s board. Now director of business development with Bourgeon Capital Management LLC of Darien, he previously spent 23 years with Goldman Sachs & Co. where he retired as partner managing director in 2003, and two years with Alliance Bernstein of New York City. He received an MBA from the University of Chicago and undergraduate degree from the University of Colorado. Lewis was a member of the major gifts fundraising committee for The Village, Waveny’s assisted living residence for seniors with memory impairment that opened in 2001, a supporter of the capital fund that underpinned the YMCA

of New Canaan’s remodeling effort, and a former president of the board of trustees for the New Canaan Nature Center. In addition to his volunteer service to Waveny, he currently serves on the New Canaan Conservation Commission and is both a trustee and finance committee member for the Maritime Aquarium of Norwalk. Waveny LifeCare Network provides a comprehensive continuum of healthcare to serve the growing needs of older adults from all areas. Waveny is a not-for-profit organization that offers independent living at The Inn, assisted living for people with Alzheimer’s and memory loss at The Village, and skilled nursing at Waveny Care Center. It also includes Waveny Home Healthcare, the Brown Geriatric Evaluation Clinic, a Geriatric Care Management team that provides 24-hour coverage, an Adult Day Program available on weekdays with flexible hours, inpatient and outpatient Rehabilitation Services, and respite programs at The Village and Care Center. For information call 1-855-WAVENY-1 or visit

Seeven Hills P Seven Pediatric ediatr ic Center is taking aking healthcar healthcaree to new new heights as one of the topp nnursing ursing facilities facilities in the country. country. Ass an exper expertt in long-term long-ter m and short-term shor hort-ter m respite respite care, ca re, Seven Se S ven Hills Pediatric Pediatr di ic i Center C er also l pr provides ovides id short-term, shor hort-ter m,, post-hospitalization tion to childr children en and an nd young young adults who are are transitioning tioning from from hospital ospital to home home.. The state-of-the-ar state-of-the-art he-art facility facility is equipped with the most medically cally adv advanced vanced anced technology technolo chnology to pr provide ovide tr treatment eatmentt to each child in the privacy pr ivacy of his or her beautifully tifully appointed rroom. oom.. The specially trained staff ff is pr prepared epared to provide pr rovide car caree for a fe few ww weeks eeks to a few few months,, and co ollaborates with your your child’ phhysician ysician to develop develop collaborates child’s’ss physician th community nity resources resources to thee skills and utilize all community make mak ake a smooth transition back into nto yyour our home. home. Seven Hills

T more or to schedule a tour Too lear learnn more tour,, please contact JJennifer ennnifer Amadon,, Director Director of Admissions, Addmissions,, at 97 78.732.5311 or 978.732.5311

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Jan/Feb 2014

Hospital Newspaper - NE

Gaylord Hospital grants woman’s dying wish The horses nuzzled Eileen gently, delicately touching her pale hands with their noses and staring directly into her eyes. Boy Toy carefully poked his nose in Eileen’s covers hoping to find the carrots she always brought him and then he gently laid his head on her lap. As the two huge animals tenderly greeted their friend it seemed to energize Eileen. For the medical team, family members and other staff watching these loving interactions – there wasn’t a dry eye in the room. As Eileen’s breathing equipment hummed in the background the unsung heroes of the day, the two respiratory technicians, kept a constant pace exchanging the oxygen canisters and running them to the basement for refilling. Under normal circumstances Eileen would have probably used only one or two canisters, but during this time she used nine.

By Katherine L. Kraines Boy Toy and Caesar, two Morgan horses, sniffed the autumn air as they stepped cautiously from the horse trailer parked in front of Gaylord’s Brooker building. Karen Hunter Bobbi, the horses’ trainer, gently stroked their heads as she instructed them to be on their best behavior. Taking their bridles, she led them slowly up the sidewalk toward the large wooden doors of Brooker. Meanwhile, a carefully synchronized team was working inside the hospital readying one of its sickest patients, Eileen, for a much-anticipated reunion. Housekeeping busily cleared the hallways while respiratory therapists and nurses coordinated care so Eileen could travel from her room in Milne 2 to Brooker’s lobby. But in the last 24 hours Eileen’s health had worsened; she was very weak and listless. Eileen Hunter was only 63 years old when she was diagnosed last May with chronic myelomonocytic leukemia (CMML), a rare blood cancer. She was told that a stem cell transplant was the only treatment that might save her life. But then a drug reaction damaged her lungs, thwarting the transplant and forcing her in and out of hospitals for the next four months. Now Eileen’s lungs were failing and the goal was to keep her as comfortable as possible. Throughout her life Eileen had worn many hats as a working wife and mother, and as an avid supporter of children and youth. She served as the office manager at Hunter Pool Center for 38 years and she is the owner and manager of a horse farm and training facility in Chesire. Her upbeat attitude and gift for seeing the best in people made her popular in her community and with the staff caring for her at Gaylord. Always alert for ways to help others, Eileen had arranged for some of her horses and riding students to visit patients at Masonicare over the past few years. Eileen now needed some of that same nurturing therapy for herself.

She longed to see her horses again and happened to mention her desire to one of her nurses. Then a family member contacted the hospital wondering if they could bring the horses to Gaylord. Behind the scenes Eileen’s quiet wish and her family’s inquiry resulted in a beehive of activity. Peggy Bartram, director of respiratory services, received a chain of emails regarding the request. There were concerns about Eileen’s health and questions about bringing a horse onto the hospital’s property. For Peggy, these were minor obstacles. After assessing Eileen’s health Peggy said, “Of course we can do this – just tell us when and where!” Swinging into action, Peggy knew that she might need to jump a few hurdles to get approval for the visit. As Peggy and other staff members worked at rallying support from multiple departments including facilities, nursing, respiratory, the administration and C-suite, Eileen’s health continued to decline. She was receiving the highest respiratory assistance possible for her breathing without being on a ventilator. But the respiratory team was still confident they could move Eileen with breathing support. On the morning of Wednesday, October 23rd, Eileen’s daughter, Karen Hunter Bobbi, was wondering if she would be able to fulfill her mother’s wish. Then she received a call from Sandy Delong, the unit manager on Milne 2. Gaylord’s management team had given the go ahead! Could Karen bring the horses TODAY? Shaken, Karen asked if her mother had gotten worse and Sandy said yes. Sandy explained that the new plan was to transport Eileen to the lobby in her hospital bed rather than using a wheelchair. Karen quickly went to work loading the two horses she thought her mother would like to see, Boy Toy and Caesar. They arrived at Gaylord early that afternoon.

After the reunion her nurses were stunned by the changes in Eileen. She was energized, smiling and talking with people. Later in the day she was snapping photos of her family and sharing pictures on her iPad. Her energy and desire to live seemed to be revived. “All the oxygen in the world couldn’t do what that reunion did,” said Sandy Delong. “Medicine couldn’t do what being reunited with those horses did!” It took a team of 30 to 40 people to pull off the reunion. Many of the staff said there was a palpable shift in their energy and motivation as a result of this experience. In medicine there are some outcomes that can’t be changed, but there are times we can impact how an outcome happens. When these opportunities occur it is often as powerful for those providing the care as it is for those who are receiving it.


Boy Toy is seven years old, an adolescent in horse years. Eileen first saw him as a baby at a friend’s stable and named him from afar, not knowing that she would eventually own him. Like many adolescents, Boy Toy can be a bit feisty and he likes to make it clear he’s the boss. Caesar is the mature adult presence that balances Boy Toy’s youth. He is 29 years old, mellow and calm and has boarded at Eileen’s farm for years. For Eileen, Caesar and Boy Toy are members of the family. As the medical team readied Eileen for the reunion, her respiratory therapists and nurses made sure that everything was coordinated to support her breathing. Eileen’s condition required high-flow oxygen equipment that provided a constant supply of oxygen. But no one was sure how many canisters of oxygen she would need for the trips through the hospital and during the reunion. Two respiratory technicians stood ready to quickly exchange and refill the canisters. As Eileen’s journey began there was an air of expectation, hope and excitement. Would seeing her horses be all that Eileen hoped for? How would the horses respond? When Eileen’s bed rolled into the lobby it was obvious that Brooker was uniquely equipped for this event. The sloping sidewalk made it easy to get the horses to the doors. The double doorway allowed the foot of Eileen’s bed to go to the edge of the entrance and there was ample room for the horses to put their heads inside and over the foot of the bed. The high ceiling made the lobby feel spacious – an important factor because horses don’t like small spaces. Boy Toy and Caesar quickly spotted Eileen as they neared the door. Becoming very quiet, they took turns poking their heads inside. Unaffected by the breathing mask covering her face, they seemed to instantly sense her vulnerability and fragility.

Where horses come to visit & patients walk the halls in

robotic suits.

Hospital Newspaper - NE Jan/Feb 2014

PaGe 5

Taking care into his own hands When Raymond Harlow learned that he would need his second total knee replacement, he knew, based on his first total knee experience, what to expect. He knew that New England Baptist, where he was having the surgery, would offer him two options: in-patient rehabilitation at a nursing and rehabilitation center, or to go home with therapy services. “I knew it would put a heavier load on my wife to have me home,” said Harlow. But he also knew he didn’t want to go to the same place he had been previously for rehabilitation. “I wanted to know before the surgery where I was going afterward,” Harlow explained. So, he took matters into his own hands, and began his search for a different facility for his post-op recovery. He started with the phone book. The 86 year old Shrewsbury resident had lived in town his entire life, and had heard of Shrewsbury Nursing and Rehabilitation Center. “I drive by it almost every day,” he remarked. “But I always thought it was just a nursing home [for long term care]. I never knew that they had a rehab there!”


Raymond Harlow takes a spin with his new knee on one of the rehab bikes in the SNRC gym.

But, in the phone book, he found an ad for the place he knew as “Shrewsbury Nursing Home,” and saw that they offered rehabilitation. He called to inquire about it, and learned from Admissions Coordinator, Latasha Thomasson, that the facility was in partnership with

Hebrew Rehabilitation Group restores independence one life at a time By Michelle Payson, OTR/L, Director, Hebrew Rehabilitation Group

Jimmy is a 72 year old gentleman – which in the world of geriatrics is a middle aged man – who suffered a right cerebral vascular accident (CVA) and came to Hebrew Health Care for rehabilitation in early September 2013. Upon evaluation by Occupational, Physical and Speech therapies, Jimmy required significant assistance to perform all of his daily life tasks such as bathing, dressing and toileting. These are all areas of our daily life that we sometimes take for granted, but once lost, never take for granted again. In addition, he needed assistance with his mobility skills which included the ability to sit at the edge of his bed since his sitting balance was impaired. He required a mechanical lift to assist him out of bed and into a wheelchair, and he lost his ability to walk. This neurological event caused many left sided deficits such as trunk weakness as noted above with difficultly sitting unsupported, left leg weakness which affected his ability to stand and walk, impaired sensation which affected his ability to appreciate touch, and decreased awareness of where his leg and overall body was in space.

In terms of speech and swallowing, Jimmy was on a modified diet due to oral/facial weakness, along with difficulty vocalizing. After several weeks of therapy and sincere determination in regaining his independence, he was able to regain a significant amount of functional independence with his daily tasks, including walking. He also returned to eating a regular diet with thin liquids and demonstrated improvements with his speech and verbal intelligibility during conversation. Jimmy’s journey was by no means an easy one, and he confronted his challenges routinely. There were times when he and his family had to gather considerable muster to not give in, to keep fighting. And his determination, family support and motivation paid off; he made excellent gains in all areas – speech, swallowing, mobility, balance and sensation. With Hebrew Rehabilitation Group’s expertise and his ‘can do’ attitude, Jimmy was able to return to the community with home modifications and caregiver assistance. Jimmy has his life back, and the team Hebrew Rehabilitation Group couldn’t be happier for him.

Jewish Health Care for rehabilitation services, and that JHC therapists worked on-site at Shrewsbury Nursing and Rehabilitation Center. “I knew they had a very good reputation,” said Harlow, referring to Jewish Health Care. “I knew if they were doing the rehab, that’s

where I wanted to go!” The location of Shrewsbury Nursing and Rehabilitation Center was also a big attraction for Harlow. He liked supporting a local business, and being in-town made it easier for his wife, friends and relatives to visit.

After speaking with Thomasson on the phone, Harlow made an appointment to tour. “What I found [when touring] was very satisfactory. They seemed to have what I wanted, and they seemed to want me!” he recalled, with a chuckle. When he went back to New England Baptist for his preop appointment, he told them, “I want to go to rehab, and I want to go to Shrewsbury!” Once there, his pre-planning paid off. His second rehabilitation experience was much better than his first. “I progressed better and faster,” Harlow said, of his 10-day stay at Shrewsbury Nursing and Rehabilitation Center. “I was very impressed with the therapists. They were pleasant, understanding, and they put me on the fast track to recovery.” The real proof, for Harlow, was the response of his surgeon, Dr. James Nairus, of Longwood Orthopedic Associates, during a follow-up visit right before Christmas. “He told me “You’re doing great!!”’ Harlow related. “He said, “I don’t want to see you for another year!”’

Providing Premier Rehabilitation Services

Celebrating our partnership

with Jewish Healthcare Center providing physical therapy, occupational therapy, and speech therapy.

Jewish Healthcare Center

s DPH Survey Performance Tool Score 132/132 sNow Accepting Fallon, Tufts, Harvard Pilgrim, and BMC – Health Net Insurances s Wound Management s Peritoneal Dialysis Therapy s Post-Surgical Care s IV Therapy s A Caring and Compassionate Center Since 1969 2%(!"),)4!4)/.s3+),,%$.523).'s,/.'4%2-#!2%

CONTACT: Latasha Hughes-Thomasson to arrange a visit: 508-845-6786 VISIT US ONLINE: | 40 Julio Dr., Shrewsbury, MA 01545


Jan/Feb 2014 January, 2009

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Hospital Newspaper - New England edition - Vol. 11 No. 1Healthcare Newspaper - Westchester, New York edition is published 6 times a year for $18 per year by Belsito Vol. 2 No. 1 - is published monthly, 12 times a year for Communications, Inc., 1 Ardmore Street, New Windsor, $36 per year by Belsito Communications, Inc., 1 Ardmore NY 12553. Postage Paid at New Windsor, NY and addiStreet, New Windsor, NY 12553. Postage Paid at New tional mailing offices. Postmaster: Send address changes Windsor, NY and additional mailing offices. Postmaster: to Hospital Newspaper, 1 Ardmore Street, New Windsor, Send address changes to Healthcare Newspaper, NY, 12553. No financial responsibility is assumed by this 1 Ardmore Street, New Windsor, NY, 12553. No financial newspaper to publish a display, classified, or legal ad or for responsibility is assumed by this newspaper to publish a distypographical errors except of reprinting that part of the ad play, classified, or legal ad or for typographical errors except which was omitted or in error. Omissions or errors must of reprinting that part of the ad which was omitted or in error. be brought to the attention of the newspaper during the Omissions or errors must be brought to the attention of the same month of publication. newspaper during the same month of publication.

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Heart Disease is the number 1 killer of And looking back on what has Women in the United States, claiming been accomplished, there have Stankiewicz of Jim cancer. more lives than all formsBy been tremendous strides. They General Manager National Wear Red Day is Friday, February include: 7th to help fight heart disease. In a most challenging year most people are poised to cut back on traditional In 2003, the American Heart Association • 21 percent fewer women dying holiday expenditures. and the National Heart, Lung and Blood from heart disease I was recalling some memories growing up when things seemed very tight Institute took action against a disease that • 23 percent more women aware that and our family seemed to almost become closer. One such year when I was was claiming the lives of nearly 500,000 it’s their No. 1 health threat about 11 years old I joined my three sisters and brother in the downstairs area American women each year – a disease • Publishing of gender-specific of our home in Newburgh. We made Christmas tree decorations out of conthat women weren’t paying attention to. results, established differences struction paper and glitter and my Mom popped a bunch of popcorn and we A disease they truly believed, and many still believe to this day, in symptoms and responses to medications, and women-specific spray painted string of popcorn gold for garland. When I look back it was one affects more men than women. guidelines for prevention and treatment of the most memorable Christmases we shared. There was spirit of being Stemming from that action, National Wear Red Day was born. • Legislation to help end gender disparities together. It’s held on the first Friday in February every year to raise aware• But despite progress, women are still dying. They’re still unThis was when I realized it wasn't about what gifts we received or who had ness about heart disease being the No. 1 killer of women. This will aware of their risks and the facts. It’s time to stand stronger, speak the best light show on the block. It really is about spending quality time with mark the 11th anniversary. louder and join the fight this National Wear Red Day. people you love. It's about helping others less fortunate then your self. Please share your us With the events of this year you can't help think thatstories there with is a new canseniors be reached 845-202-4737 and via email nity to enjoy the basics. AreJim there who at need a little attention? What canat provided

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Gaylord Hos woman’s pital grants dying wish Taking care his own handinto s Hebrew Reh Group rest abilitation ores independ one life at ence a time

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Gaylord Hospital provides teen with a second chance By Joy Savulak It was the kind of phone call no mother wants to receive. Kim Hall listened in disbelief to the heart-wrenching words that would change her life: “Your son … accident … skateboarding … head injury.” Earlier that September day, Kim’s 19-year-old son Jeffrey left their Higganum home to visit friends at Central Connecticut State University. The close childhood pals enjoyed catching up, hanging out on campus, and talking about their favorite sport, skateboarding. The group of teenagers brought their skateboards to an empty parking garage to practice their skills, but the merriment was soon cut short. Jeff’s friends watched in horror as he stumbled on a jump and struck his head against the hard concrete floor. The severe blow rendered the young business student unconscious. Rather than calling 911, the panicked teens loaded their dazed and vomiting friend into a car and drove 25 minutes to their hometown hospital, the only medical facility with which they were familiar. At the hospital, an MRI showed evidence of bleeding in the brain. With precious time ticking away, the doctors alerted Kim and her husband Tom of the necessity to transfer their son to Hartford Hospital for more advanced trauma care. Kim recalls how Jeff’s behavior changed dramatically in the 20-minute ambulance ride to the capital city. “He was calm and talkative when we left. But by the time the ambulance reached Hartford, he began to thrash around and yell at the paramedics.” “That was not like my son,” she said quietly. “And that’s when it sank in. I knew that something was wrong … very wrong.” Jeff’s combative behavior, coupled with a blown pupil and vomiting, were classic symptoms of a traumatic brain injury. Additional testing revealed that the bleeding in Jeff’s brain was even more severe than originally thought. The teenager was rushed into the operating room for an emergency hemicraniotomy, a four-hour procedure to remove a section of Jeff’s skull to accommodate his rapidly swelling brain. For two weeks after the surgery Jeff Hall lay unconscious in the ICU, breathing with the assistance of a ventilator. “As a mom,” Kim said, “I was really scared. But somehow I had faith that he would pull through.” Her mother’s intuition was soon validated when Jeff began to stir and respond to his parents’ voices. She recalled how one day a Taco Bell commercial – one that Jeff had often parodied in the past – played on his hospital room TV. With eyes closed, Jeff feebly moved his hands in imitation of the TV actors.


“It was a relief. At that point I told myself, I don’t know exactly what we’re headed for, but whatever it is, we’ll be okay.” Bedridden, unable to speak, and on a feeding tube, Jeff left the hospital nearly two months later to recover on the Hooker 2, the Brain Injury floor at Gaylord Hospital. Despite the transfer, Jeff’s condition was far from being stable. He suffered from frequent “storming,” a condition in which the body reacts to a head injury with sudden high fevers and elevated heart rate. The Gaylord medical staff worked hard to control the fevers with ice blankets and medication. On several

occasions the severity of his episodes warranted readmission to the ICU. Jeff also faced a setback when the surgery to replace the bone flap in his skull left him dependent once again on a ventilator. “It felt like his progress was two steps forward, five steps back,” his mother commented. “But Gaylord never let us lose hope.” “They always found a way to work around whatever obstacles were thrown at us. Even when he first came in, bedridden and wrapped in ice blankets, the therapists wasted no time trying to move his arms and legs.” Once a promising business major at Manchester Community College, the


young man’s severely impaired shortterm memory made it difficult for him to remember the skills and concepts he had just learned the prior day. “It was such a team effort,” Kim said. “Jeff didn’t have just one therapist; he had a whole department looking after him. They all put their heads together to talk about next steps and new strategies that would work for him.” She explained, “The therapists noticed that he felt overwhelmed working in the big gym, so they would bring him to the smaller gym to keep him focused. They saw that he did best first thing in the morning, so they’d have him in therapy by 7:00 a.m. They also knew that he was a big fan of Blink 182, so they’d play that music to keep him motivated during physical therapy.” But encouragement, Kim said, didn’t solely come from Jeff’s favorite band. “No matter where we were in the hospital, Jeff would get so much positive reinforcement. The volunteers, the administrative staff, the cooks … everyone would go up to him and say, ‘Hey buddy, great job!’ It’s not just the hands-on caregivers, but the entire Gaylord community that makes it positive for the patients.” Within six months of the accident, Jeff’s memory had vastly improved. He was breathing and eating independently, speaking clearly, and was beginning to walk with a walker. Jeff was nearly ready, his team said, to go home. The news, Kim said, was both thrilling and terrifying. “I went into panic mode. Gaylord was our security blanket; how on earth would we get by without them?” In the weeks leading up to discharge, Gaylord staff worked side-byside with Kim and Tom to train his parents on the ins and outs of their son’s daily care. “They let us be as hands-on as we could but they were always ready to

jump in with helpful suggestions,” Kim said. “When the day finally came, we thought, ‘You know what? We can do this. It’ll be fine.” To celebrate Jeff’s birthday and homecoming, the nursing staff threw their beloved patient a surprise party complete with homemade desserts, bountiful presents, and even a gift certificate to Taco Bell, Jeff’s favorite fast food restaurant. “The therapists would always joke with Jeff about Taco Bell,” Kim smiled. “They listened, they knew what was important to him. He was beyond thrilled.” Jeff continued to receive Gaylord outpatient speech, physical, and occupational therapies and participated in the hospital’s cognitive day program, an intensive series of classes and therapies for those with cognitive deficits resulting from a brain injury. “It’s a rule of thumb that brain injury patients generally don’t continue to improve after a year. But it’s been two years now, and he still continues to get better,” his mother explained. She described his progress in the last four months alone as making “leaps and bounds,” a feat she attributes to a “relentless” therapist named Annette who worked extensively with Jeff in the therapy pool. “There aren’t words to describe what Gaylord means to me,” Kim reflected. “In the days after the accident when we didn’t even know if he’d survive, I begged God to give our son back to us in any condition we could take him.” “People who see Jeff now are amazed at how far he’s come. You could say some of it is through his own hard work and determination, and some of it is ours. But really, it’s all Gaylord.” “Gaylord gave him back to us and so much more,” she said. “They gave us back a kid with a chance.”

“The Physical hysical and nd Occupational Therapists were outstanding. utstandiing. ing They were were professional, prrofessional, o ofessional, with a caring natur nature, n re, e, safety-minded ded and knowledgeable. edgeablee. I expected to be at HHC for 20 days, bu but care ut the car ree was so good g that I was home days.” as hom me after only 9 days s.”

visit call 860.523.3860

-Morton n P. of Middletown own found Hebrew Rehabilitation ilitation Group p used their clinical expertise se and knowledge edge to make his recovery ry fast and painless nless allowing him to return rn to his life in his home.


Jan/Feb 2014

Hospital Newspaper - NE

Ask An Expert By Roberta Knab Senior Vice President, Nexera Management Services

Outsourcing for an Optimized Supply Chain For hospitals, the pressure to cut costs is nothing new. But within the developing quality-driven, collaborative healthcare environment, there are robust incentives for improved efficiency and cost-effective, value-based decision-making on the hospital floor and beyond. With performance-based rate cuts projected to be as high as 20% by 2020, optimizing hospital supplies and services management and procurement remains a key strategy for garnering quality, clinically valuable care while maintaining a solid bottom line. According to a recent analysis, hospitals must cut expenses by 10% just to preserve today’s margins without sacrificing safety or the quality of care. Supply chain expenditures represent 25% to 33% of a hospital’s total expense budget and are thus an ideal target for making a significant dent in institution-wide costs. With its unique cross-disciplinary position, the supply chain is charged with a more prominent role—moving away from a transactional, cost focus to enhancing clinical value (which can lead to a reduction in overall institutional costs). That’s where Nexera comes in. For over a decade, Nexera has leveraged its supply chain knowledge and strategic expertise to tailor supply chain management and procurement practices that support our hospital clients’ operational efficacy and financial goals. Since 2003, we have helped healthcare clients save more than $200 million. Using a costquality-outcomes (CQO) approach to supply chain management, where cost is just one component of the decisionmaking process, we collaborate with hospital staff to deliver system-wide information about the impact that supply chain decisions have on budgets and resource availability, then offer product alternatives and utilization reviews to better inform decision-making. We develop an evidence-based process that uses institutional data, validated savings, and goal tracking to support strategic decisions. Recognizing each organization's individuality, Nexera offers two options for our clients’ supply chain needs: short-term supply chain management or long-term comprehensive cost management. Both include a range of services—from value analysis and contract management to sterile processing and cardiac cath lab supply management. The decision to incorporate a third party into supply chain management is never an easy one. A thorough institutional self-assessment is needed beforehand, weighing the risks and benefits, including the cost and operational impact, and determining organizational core competencies. However, for hospitals with limited resources, outsourcing can provide the opportunity to construct a healthy, lean supply chain that is grounded in strategic, efficient processes with the necessary support and direction to stay running up to speed in today’s demanding healthcare landscape. Roberta Knab is Senior Vice President, Nexera Management Services. She is a healthcare professional with over 16 years of experience supervising initiatives for supply chain operations, including materials management and purchasing, strategic sourcing and contracting, cost reduction through operating and strategic improvement, value analysis, and vendor management.

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Jan/Feb 2014

Hospital Newspaper - NE

photos provided

David W. Hillis elected Chairman; Jeffrey W. Hillis, President and Christine Judycki-Crepeault, Treasurer of AdCare Hospital of Worcester, Inc. Ellen Barry joins Board of Directors

David W. Hillis

At the Annual Board meeting of AdCare Hospital of Worcester, Inc., David W. Hillis was elected Chairman; Jeffrey W. Hillis, J.D., M.B.A., was voted in as President; and Christine Judycki-Crepeault, C.P.A. was elected Treasurer, in addition to serving as Clerk of the Hospital Board of Directors. Ms. Ellen Barry was elected to the Hospital Board for a two-year term. Jeffrey Hillis, J.D., M.B.A., has served as Vice President of Administration at AdCare Hospital since 2002 and more recently as Chief Operating Officer. “Jeffrey Hillis is a third-generation family member embracing a commitment to delivering quality treatment to patients,” commented David W. Hillis, Chairman and CEO. In his new role as President, Jeffrey Hillis will oversee and continue to be actively involved in hospital operations, including managed care, finance, legal issues, and employment for the AdCare Hospital system, which is comprised of a 114-bed inpatient treatment facility with six outpatient locations in Massachusetts and Rhode Island. During his tenure at AdCare, Jeffrey Hillis has coordinated Joint Commission, CMS, Massachusetts Department of Public Health, DEA and other survey processes for AdCare Hospital. He has also been involved with the Massachusetts Health Reform laws, as well as monitoring the implementation of the CMS Demonstration in Massachusetts for residents that are dually eligible for Medicare and Medicaid. A newly appointed Member of the Board of Trustees of the National Association of Psychiatric Health Systems (NAPHS), Jeffrey Hillis is also a Member of the NAPHS Addiction Treatment Committee; a Member of the Massachusetts Association of

Jeffrey W. Hillis, J.D., M.B.A.

Behavioral Health Systems and the American Health Lawyers Association. Affiliations with community organizations include serving as Board Member and Current Treasurer of the Health Foundation of Central Massachusetts; Board Member of the Worcester Research Bureau; and Retired Board Member and Past Treasurer of the American Red Cross of Central Massachusetts; as well as Retired Board Member and Past President of the Worcester Economic Club. A graduate of Stonehill College in Easton, MA, Jeffrey holds juris doctor and master’s of business administration degrees from Suffolk University in Boston, MA. Previous experience in finance includes a position as Senior Tax Consultant with a strong focus on health care for the professional services firm of Deloitte & Touche, also in Boston, MA.

Christine Judycki-Crepeault, C.P.A., M.B.A

Christine Judycki-Crepeault, C.P.A., M.B.A., elected Treasurer Christine Judycki-Crepeault, C.P.A., M.B.A., joined AdCare Hospital as Chief Financial Officer in 2002. Previous experience includes positions as Corporate Comptroller of the Healthcare System and Comptroller of the Providence House Nursing Homes within the Saint Vincent Healthcare System. Ms. Judycki-Crepeault is a member of the American Institute of Certified Public Accountants, the Massachusetts Society of Certified Public Accountants, and the Healthcare Financial Management Association. A Certified Public Accountant, she holds a master’s degree in business administration from Clark University in Worcester, MA and a bachelor’s of science degree from Bentley College in Waltham, MA

Ellen Barry

Ms. Judycki-Crepeault is an active support of Abbey’s House, a nonprofit organization in Worcester, MA providing for homeless and battered women and children, serving as a Board Member, Vice Treasurer and Chairperson of the Finance Committee, as well as a Shelter Volunteer. Ellen Barry New Member of the AdCare Board of Directors Newly-elected member of the AdCare Hospital Board of Directors, Ellen Barry also chairs the Patient and Family Advisory Committee at AdCare Hospital. “Ellen is a passionate advocate for families struggling with the devastating effects of addiction,” commented Jeffrey W. Hillis, President. A realtor with Susan A. Flynn & Associates in Shrewsbury, MA, Ms. Barry has over 25 years of experience developing and coordinating fund-

raising events for local non-profit programs in the City of Worcester. Previous experience includes a position as Development Officer for the UMass Memorial Foundation and as a Research, Education and Information Services Associate for the UMass Medical School Library. In addition, she is a Founding Board Member of the Planting the Seed Foundation, a program to support homeless families in Worcester; and served on the Board of Directors of Hope Lodge from 1990 to 2002. New England’s most comprehensive provider of alcohol and drug abuse treatment, AdCare Hospital offers a full continuum of inpatient care in Worcester, MA and outpatient services at locations in Massachusetts and Rhode Island. AdCare is also a sponsor of 1-800ALCOHOL, the nationwide admissions and referral line.

When Patients Turn to You, You Can Rely on AdCare ®

A medical facility dedicated to addiction treatment, AdCare Hospital is New England’s most comprehensive provider of alcohol and drug abuse services. Our Services Include: s Inpatient and Outpatient Care s Day and Evening Treatment

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Outpatient Locations: Boston, Quincy, North Dartmouth, West Springfield, Worcester and Warwick, RI.

Visit our website to view current employment opportunities

Hospital Newspaper - NE Jan/Feb 2014

Page 11

education & careers New Chief Nurse Executive joins the Spaulding Rehabilitation Network

Our staff loves working at BEAUMONT! Here are a few reasons why…


After an extensive national search the Spaulding Rehabilitation Network(SRN) announced that Adrienne Sarnecki, RN, MSN, CRRN has joined the organization as the Chief Nurse Executive (CNE). Adrienne spent most of her career at the Rehabilitation Institute of Chicago (RIC), where she served in a number of roles including the Director of Nursing. She also worked in several different programs and locations across RIC’s continuum and she earned numerous recognitions for her work leading interdisciplinary teams to address patient safety, electronic medical record conversion and redesignation of Magnet status for nursing excellence. Immediately prior to coming to Spaulding, Adrienne served as Assistant Vice President of Nursing, Medical Surgical Services and Oncology Program at Palos Community Hospital in Illinois. “Adrienne’s experience across a wide continuum of care will be a significant resource to our nursing staff and the communities we serve,” said David Storto, President Spaulding Rehabilitation Network. “We look forward to leveraging her track record of creating impactful quality and safety programs as well as designing recognized centers of nursing excellence as she takes on this critical role for Spaulding.”

“With oversight of nursing programs throughout Spaulding’s four inpatient hospitals and, three skilled nursing facilities, Adrienne will lead over 700 professional nursing staff stretching from Cape Ann to Cape Cod,” added Maureen Banks, RN, MS, MBA, FACHE, Chief Operating Officer of the Spaulding Network. As one of the largest rehabilitation providers in the country, Spaulding has been a recognized leader in rehabilitative medicine as well as a center of research and education as a teaching hospital of Harvard Medical School and the only rehabilitation hospital in New England ranked by US News and World Report each year since 1995, with a #6 ranking this year. Adrienne will be leading a number of quality and patient safety initiatives to further enhance Spaulding’s strong clinical results in those areas. She will also be looking at opportunities to expand opportunities for Spaulding nurses in research and education. Banks closed by saying, “We are confident Adrienne will provide the talent to further establish a nursing division that is recognized by our peers nationally as a leader in rehabilitative and all post acute nursing practice.” For more information, please visit

“ The CNA career ladder has taken me to new heights.”

• HIGHLY COMPETITIVE WAGE AND SALARY PROGRAM • We do NOT answer to stockholders… we have been family-owned and operated for over 60 years. • Experienced and stable Administration and Nursing Management • We have a fully staffed and highly experienced Inservice Department. • Low Patient-to-Nurse ratio • Advanced Training Offered • We support professional growth through tuition reimbursement, CEUs, professional certifications (ANA Certificates and Rehabilitation Nursing Certificates), and more! • Excellent Health and Dental plans • Life Insurance • Long & Short Term Disability Insurance • Generous Paid Time Off • Indefinite accrual of earned time • Full-time benefits for 30 hours or more • Part-time benefits from 24 hours • 401(k) with employer contributions (with immediate vesting) • On-site fitness centers… FREE to all staff • Subsidized child care for all staff at Early Education Centers located in Natick, Northbridge and Worcester

If you are interested in working with a progressive, family-owned company, call Peg Kayser at 508.898.3490 ext 3507





w w w. S a l m o n H e a l t h A n d R e t i r e m e n t . c o m


or nfo f i t s e Lat es and

nursdents stu

Jan/Feb 2014

Hospital Newspaper - NE

Nurse’s Viewpoint

By Alison Lazzaro, RN

Hospital Newspaper Correspondent

Do Not Disturb Perched on the doorknob of a hotel suite, "do not disturb" signs universally signify that the person inside needs some time alone. In nursing, there seems to be a universal cloud of do not disturb signs hovering over the hospital at change of shift. This is the time when day nurses transition to night nurses or vice versa. This central time means that staff is either hurrying to wrap up loose ends or reporting off to the next shift by painting a picture of what to expect that day. According to the Agency for Healthcare Research and Quality, a successful transfer of information actually prevents adverse effects and medical errors. However, this smooth transition can be complicated by the arrival of new admissions, the sudden instability of a patient, or constant interruptions. Traditionally, handing over patient information occurs verbally or by tape recording, yet research demonstrates that bedside reporting and involving the patient can be more effective. Currently, there is no standard in handoff between nurses; some nurses prefer a conversation with questions while others prefer a story without any interruptions. Shift report is centrally about the patient; however, the patient is generally not involved. This paradox is why bedside reporting is becoming more common. According to The Joint Commission, research supports that bedside shift report boosts nursing teamwork, accountability, and improves effectiveness of communication. This handoff lets the patient to become more engaged, allows for introduction to staff, and gives patients/family members an opportunity to address any unresolved questions. It is a nurse's nightmare to receive a critical patient at change of shift. Already exhausted and rushed, it seems impossible to give these new patients the care they deserve. Another issue arises because of the confusion regarding who is responsible for what. Does the nurse stay late to finish the admission assessment? Or is the oncoming nurse now responsible and then falls behind on her current assignment? In order to alleviate that stress, some hospitals are implementing a time frame that prevents new admits to the units for a half hour during change of shift. This "quiet time" unfortunately is paired with the inevitability that the emergency room continues to function and waiting room times may lengthen if patients are not being admitted quickly. Ideally, there should be a set standard across hospitals regarding how handoff communication is conducted with minimal interruptions during change of shift. Currently studies involving transitioning to bedside shift report are being conducted in order to implement this new policy. Making a hold on admissions during change of shift would allow nurses to devote essential time to caring for the new patient. Teamwork on units is essential for successful handoff communication at change of shift to decrease interruptions and to monitor patient needs during this critical time.

Hospital Newspaper - NE Jan/Feb 2014

Page 13

education & careers Coverys appoints Vice President of Academic Affairs and new Healthcare Provider Education Manager Coverys is pleased to announce that Geri Amori, PhD, ARM, DFASHRM, CPHRM, has been named vice president of academic affairs and will be assisted by Nichole Dennis as the new healthcare provider education (“HCPE”) manager. “Geri brings industry experience and expertise in communication of healthcare risk management topics,” said Tara Gibson, vice president risk management of Coverys. “Nichole has played a significant role helping Coverys achieve various accreditations through her tenure here. We look forward to utilizing their knowledge and experience to further develop our risk management and healthcare provider education efforts.”


Dr. Amori brings over 25 years of risk management experience and has been an employee of Coverys for the past 8 years. In addition to her experience in behavioral health and as a

college educator, she served as risk manager at Fletcher Allen Health Care in Burlington, Vermont, for 12 years. Dr. Amori has previously served as president of the American Society for Healthcare Risk Management (ASHRM) and the Northern New England Society for Healthcare Risk Management. She is a nationally known speaker on healthcare risk management topics, most notably disclosure of unanticipated outcomes and transparent communication. Dr. Amori has received many awards during her tenure as a risk management professional including the coveted ASHRM Distinguished Service Award and the ASHRM Journal Author Excellence award. She received her Doctorate of Philosophy in coun-


selor education from the University of Florida in 1987 and her Master of Science in counseling and human systems from Florida State University in 1976. She also earned an as-

sociate in risk management from the Insurance Institute of America. Dennis has been a part of the Coverys team for close to 15 years providing risk management education and continuing education for physicians and nurses. She has been instrumental in guiding Coverys’ efforts to achieve both the ACCME Accreditation with Commendation and the ANCC accreditation. Dennis received her associate degree from Lansing Community College in 2010 and completed the Certified Meeting Professional (CMP) designation from the Convention Industry Council in 2009. For more information about Coverys, contact Loren LeVasseur, public relations specialist, at (617) 946-8665 or

Fairfield, Connecticut |

COLLEGE OF HEALTH PROFESSIONS Doctor of Nursing Practice The need for doctorally prepared nurses is critical to meet the complex health needs of patients today. To respond to the increasing demands for nurses with DNP degrees, SHU offers an online program with just two weekend on-campus residencies per semester, designed to be completed part time in three years. The curriculum offers two distinct career tracks: The Doctoral Clinical Practice in Health Care Track: Designed for the advanced practice nurse who wants to remain in clinical practice and have influence on health-care outcomes at multiple levels. The Doctoral Leadership in Health Care Track: Designed for the graduate who wants a career in executive nursing management, but who still prefers a nursing doctorate with a connection to clinical practice. Students in this track may take nursing education electives if they aspire to have a career in academia.

Master of Science in Healthcare Informatics Ready to make an immediate impact on health care? In this graduate degree, you will gain the necessary heath and IT skills including communication, project management & ethical decision-making to improve health-care outcomes and delivery as well as advance your career in this rapidly expanding field. Unique Program Attributes: • This flexible, 100% online, part-time degree will help you understand the technical, clinical and business needs to improve and impact any aspect of health care. • Faculty members are senior leaders in the fields. Their extensive backgrounds include experience, research and interests in evidence-based practice, technology and safety, electronic documentation, academic electronic health records and more. • Learn from students in your cohort with backgrounds in health care or technology including nurses, pharmacists, physicians, programmers, project managers, analysts and others.

For more information, contact Ariana Balayan at 203-365-4731 or


Jan/Feb 2014

Hospital Newspaper - NE

education & careers Care New England to celebrate Annual National Day of Dance® for Your Health The Biggest Dance Party for Better Health in the United States Saturday, Feb. 22, Noon-4, Warwick Mall Care New England welcomes families to the National Day of Dance for Your Health event on Saturday, February 22 at the Warwick Mall from noon to 4 p.m. This event is a program of the Spirit of Women Hospital Network held in 70 communities and attended by more than 70,000 people across the U.S. This year celebrates the 10th Annual National Day of Dance and is the biggest dance party for better health in the United States. This is the first year Care New England will participate in this nationwide event to create healthier communities. Day of Dance will feature an exciting array of group dance classes including: Line, Zumba, Irish Step, Hip-Hop and more. Physicians from Care New England’s cardiology program will also be on hand to provide educational information. Screenings, heart disease education and other important health topics will also be offered. “Care New England is excited and proud to participate in this nationwide, fun and heart-healthy initiative. We invite you to join with other families in our community as we take a stand against heart disease by dancing to a variety of music for all generations at Day of Dance.” said Heather Hurlburt, MD, of Brigham and Women’s Cardiovascular Associates at Kent, who is the director of cardiac non-invasive imaging. Day of Dance educates consumers on a variety of cardiovascular conditions. Additionally, Dr. Hurlburt and other cardiologists will help educate women about the differences in women’s heart health, including differing symptoms which commonly can be ignored. Coronary heart disease, which causes heart attacks, is the leading cause of death for Americans.

When done on a regular basis as a form of exercise, dancing can burn as many calories as swimming, walking, or riding a bike. “Day of Dance is a fun, unique program bringing together doctors, community leaders, media, and businesses to teach families about healthy choices that they can easily incorporate into their daily lives. By attending, you will also learn and understand your personal risk factors for heart disease and stroke, all while learning new dance moves and spending time with family and friends,” said Tanya Abreu, President and Chief Vision Officer of Spirit of Women. Women & Infants Hospital of Rhode Island and Care New England partners, Butler and Kent Hospitals, have joined Spirit of Women, an integrated partnership of hospitals and health care facilities across the country that aim to drive health action for women and their families. Spirit of Women enables Women & Infants and Care New England to continue to focus on the specific needs of the community while contributing to the strength of a national network. As Spirit of Women members, Women & Infants and Care New England will be able to expand upon the patient and consumer education commitment that has been made by Women & Infants Hospital over the last several decades. Because women make up to 85 percent of household health care decisions, the educational and motivational Spirit of Women efforts are expected to positively impact the well-being of the entire family and the community as a whole. For more information or to become a Spirit of Women member, go online to http://www.carenewengland.o rg/spiritofwomen/index.cfm

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Hospital Newspaper - NE Jan/Feb 2014

Page 15

education & careers Tara M. Bogs, Ph.D., named Director of AdCare Outpatient Services-Warwick, RI AdCare Hospital is pleased to welcome Dr. Tara M. Bogs as Director of AdCare Outpatient Services – Warwick, RI. A licensed psychologist, Dr. Bogs brings to AdCare Outptatient - Warwick seventeen years of behavioral healthcare experience that includes fourteen years as Director of the Turning Point Crisis Center, a CARF accredited in-patient acute behavioral health facility in Oceanside, CA . “At AdCare Outpatient-Warwick, we offer same-day access to individualized, client-centered treatment,” said Dr. Bogs. A native Rhode Islander, Dr. Bogs earned a master’s degree in Psychology from Rhode Island College in Providence, RI.

She continued her education and professional training at the Alliant International University in SanDiego, CA, where she completed a dual master ‘s degree and a doctorate in Industrial/Organizational and Clinical Psychology. AdCare Hospital is New England’s most comprehensive provider of alcohol and drug abuse treatment, offering a full continuum of inpatient detoxification and rehabilitation care in Worcester, MA and outpatient services in Warwick, RI and locations throughout Massachusetts. AdCare is also a sponsor of 1-800-ALCOHOL, the nationwide admissions and referral line.


Susan B. Shaw new AdCare Community Services Representative for RI and CT AdCare Hospital is pleased to welcome Susan B. Shaw, of Cumberland, RI, as Community Services Representative for Rhode Island and Connecticut. Ms. Shaw joins AdCare from Benchmark Senior Living in Providence, RI, where she was Director of Community Relations. “In addition to healthcare experience, Ms. Shaw brings AdCare’s Community Services team extensive marketing management experience that includes positions as General Sales Manager for WLNE ABC 6 in Providence, RI and National Sales Manager for WPRI-TV 12 in Providence, RI,” said Jim McKenna, Vice President of Marketing & Development. Ms. Shaw resides in Cumberland, RI with her husband. They are parents to two sets of adult twins. New England’s most comprehensive provider of alcohol and drug abuse treatment, AdCare Hospital offers a full continuum of inpatient care in Worcester, MA and outpatient services in Warwick, RI and locations throughout Massachusetts. AdCare is also a sponsor of 1-800-ALCOHOL, the nationwide admissions and referral line. provided

If you’d like to reach the health and hospital communities of New England, there is no more cost-effective way than the Hospital Newspaper. Call Maureen Linell to place your advertisement:


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Jan/Feb 2014

Hospital Newspaper - NE

New HealthSouth Rehabilitation Hospital opens in Ludlow The new HealthSouth Rehabilitation Hospital of Western Massachusetts is now up and running at 222 State Street in Ludlow. Patients who were receiving rehabilitation at the 53-bed hospital’s previous site at 14 Chestnut Place in Ludlow, were transferred to the new hospital on December 17th. The new hospital, which includes all private rooms with in-suite showers, modern therapeutic gymnasiums, and advanced rehabilitative technologies, provides acute rehabilitation services to patients with brain injury, stroke, spinal cord injury, amputation, MS, Parkinson’s disease, and a variety of other illnesses and injuries. Its interior courtyard is also designed to provide everyday therapeutic opportunities for patients. “I am thrilled that patients who choose to receive a higher level of rehabilitative care will be able to work with disease-specific trained professionals using the latest technologies in a state of the art hospital right here in Western Mass,” said Victoria Healy, HealthSouth’s CEO. Built on the site of the former Ludlow Mills, the new hospital was designed to LEED (Leadership in Energy and Environmental Design) Silver certification standards. The exterior façade incorporates 100,000 salvaged bricks from the historic Ludlow Mills stock houses. The tall, light-filled lobby, clad with the original brick and wood beams,


The new 74,000 square foot HealthSouth Rehabilitation Hospital of Western Massachusetts.

mimics the character of the industrial stock houses, and solar roof panels create 60kw of onsite renewable energy. HealthSouth is the nation’s largest owner and operator of inpatient rehabilitation hospitals in terms of patients treated and discharged,

revenues and number of hospitals. Operating in 28 states across the country and in Puerto Rico, HealthSouth serves patients through its network of inpatient rehabilitation hospitals, outpatient rehabilitation satellite clinics and home health agencies. HealthSouth’s hospitals

provide a higher level of rehabilitative care to patients who are recovering from conditions such as stroke and other neurological disorders, cardiac and pulmonary conditions, brain and spinal cord injuries, complex orthopedic conditions, and amputations.

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The Top Education and Recruitment Opportunities

Hospital Newspaper - NE Jan/Feb 2014

Coverys receives A (Excellent) Financial Strength Rating from A.M. Best for the second consecutive year Coverys is pleased to announce it has received an A (Excellent) financial strength rating with a stable outlook from A.M. Best Company for member companies Medical Professional Mutual Insurance Company (“ProMutual”), ProSelect Insurance Company (“ProSelect”) and Coverys RRG, Inc. (“Coverys RRG”) for the second consecutive year. Prior to this upgrade, ProMutual and ProSelect had received 16 consecutive A- (Excellent) financial strength ratings and Coverys RRG had received an A- (Excellent) rating. Subsidiaries, MHA Insurance Company (“MHAIC”) and Washington Casualty Company (“WCC”), were rated separately and received an A- (Excellent) financial strength rating. “We are pleased to receive this recognition from A.M. Best which confirms Coverys’ financial stability in an uncertain marketplace. Further, the A rating validates the decision of our board and management to continue to dedicate r e sources to our core competencies,” said Dr. Brenda E. Richardson, chair of the Board of Directors.

“For the second consecutive year, we are very proud to receive an A rating from A.M. Best,” said Gregg L. Hanson, CEO and president of Coverys. “The A rating is testament to the perseverance exhibited by our employees and agents. Their efforts have not been unrecognized as we continue to offer superior services and innovative products to our policyholders.” A.M. Best, the nation’s most recognized insurance rating organization, based its independent opinion in part on Coverys’ demonstrated ability to improve profitability through fundamental enhancements including proactive rate revisions, aggressive claim administration and development of excellent loss prevention programs. A.M. Best expects Coverys to continue sound operating performance preserving financial strength throughout any insurance cycle. The full A.M. Best report is available on the A.M. Best website at For more information about Coverys, please contact Loren LeVasseur, public relations specialist, at (617) 946-8665 or

Page 17

If you’d like to reach the health and hospital communities of New England each month, there is no more cost-effective way than the Hospital Newspaper. Call Maureen Linell to place your advertisement: 508-869-6201

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Fairlawn, UMMHC collaborate on Baclofen Pump Program

Trusted medical professional liability protection when you need it

Fairlawn Rehabilitation Hospital, in collaboration with the UMass Memorial Health Care system, has initiated a rehabilitation program that addresses the special needs of patients who have recently been implanted with Baclofen pumps. The program’s goals are to facilitate patients’ recovery from surgery and serve their rehabilitation needs so they can improve their mobility, comfort level, positioning and overall function. Baclofen pumps deliver the medication called Baclofen into the intrathercal space around the spinal cord. It is typically used to reduce spasticity in patients with Multiple Sclerosis, spinal cord injuries, Cerebral Palsy, brain injuries and other neurological diagnoses. Fairlawn physicians who specialize in Physical Medicine and Rehabilitation oversee each pa-

all sizes are everywhere. That’s why

tient’s care. As the medication’s dosage is very important and needs to be closely monitored, the physician, through close communication with the patient and treatment team, determines the best dosing and then adjusts the pump’s dosage level while weaning the patient from oral Baclofen. Therapists provide feedback on spasticity and qualitative measures of ADLs, gait and balance issues. Fairlawn’s Outpatient Center will also provide followup care once individuals are discharged from inpatient care. “We are excited to be collaborating with UMMHC on this program,” said Dr. Daniel Tanenbaum, physiatrist. “We are convinced that through communication, education rehabilitation, and medical/nursing management, these patients will reach appropriate, pre-established goals for better quality of life.”

For healthcare professionals, risks of you need Coverys’ medical professional liability coverage. We’re the choice of over 25,000 physicians, dentists and allied healthcare professionals and hundreds of hospitals, health centers and clinics. You can count on our solid financial strength, outstanding claims history and proactive support programs to protect you every step of the way. 800.225.6168 Medical Professional Mutual Insurance Company ProSelect Insurance Company


Jan/Feb 2014

Hospital Newspaper - NE

HELP Program looking to continue success in 2014 Let’s hope your Holidays were spent with good friends and family, gathering together for parties and dinners, while creating lifelong memories. And, before we forget, a belated Happy New Year! to you and yours from the Hospital Employee Loan Program (H.E.L.P.) family. Our team spent much of the Holiday season with some of the most important people in the community – hard-working nurses, caring doctors and their diligent staff – closing on homes and refinances. For the H.E.L.P. staff, it was some present, and we look forward to working with these selfless men and women in 2014. Sun Home Loans and Hospital Newspaper teamed up to create H.E.L.P. The innovative mortgage program provides discounted mortgage rates designed for hospital employees and pre-qualifications for their next home or refinance. In addition, there are many more benefits available to the healthcare services community through this program – including a complimentary evaluation of your particular financial situation. Sun Homes Loans knows that as a healthcare professional, a doctor, a nurse, a physician’s assistant, your life is busy. We believe that you deserve nothing but the best service and programs. Our customer service – from initial inquiry through closing – is one of the things H.E.L.P. prides itself on. “We envisioned this program being a success and it has been,” said Joe Belsito, Publisher of Hospital Newspaper. “It’s been a privilege to get the chance to work with these fine men and women. Doctors, nurses, the hospital community, are such an integral part of our lives. They take care of us every day and taking pride in doing so. This is a way for us to give back.” Sun National Bank provides a full-range of banking products and services, delivered by experienced bankers. Personal attention merges with worldclass service and competitive products that meet the needs of today’s consumers and businesses. Sun National Bank believes that doing business in the community means being a part of it. The healthcare services sector is, of course, a very important part of the fabric of any community. That’s why Sun Home Loans and Hospital Newspaper is so proud to work with all of them. Whether purchasing a new home or refinancing an existing one, the Sun Home Loans H.E.L.P. program is offered to members of the hospital community and their families. A H.E.L.P. program representative will assist you in making sure the process is cost-effective and works for you and your family. In addition, Sun National Bank provides a full-range of banking products and services, delivered by experienced bankers. The H.E.L.P. team looks forward to working with you in 2014 when purchasing or refinancing home. Until then, once again, we wish you the best this year: Happy New Year! To receive more information about the program and its benefits, please contact Steven Testa at or call 973-615-9745. Sun National Bank Home Loans and Hospital Newspaper are not affiliated. All loans subject to approval. Certain conditions and fees may apply. Mortgage financing provided by Sun National Bank Loans, Equal Housing Lender.

Win an iPad! If you are a member of the hospital community, now is your chance to enter Sun Home Loans and Hospital Newspaper's contest to win a free iPad. Just to go our website at and fill in the entry form. Once you complete it, you will receive an email that requires you to confirm your email address. Once you do that you are entered. Hospital Newspaper will also be accepting applications at all conventions that it attends. A total of Five iPads will be given away so your chances to win are excellent. Sign up today to win today!

Hospital Employee Loan Program

Sun Home Loans, a division of Sun National Bank, is proud to serve the heroes in our community who dedicate their lives to serving the rest of us: doctors, nurses and other hospital employees. That is why we teamed up with Hospital News to create the Hospital Employee Loan Program (HELP). With a competitive mortgage rate and discounted fees, this program helps our community heroes purchase new homes or refinance existing homes. Plus, the program comes with our pledge to get hospital employees in their new homes by their contract dates.

PROGRAM INFORMATION We understand that the current economic environment has created challenges to home ownership. Working with our own resources and Federal government programs we will create a solution that opens the path to home ownership. The Hospital Employee Loan Program delivers these advantages: » A competitive mortgage rate, available specifically for hospital employees » Discounted fees » Personal service from program specialists » Our pledge to have you in your home by the contract date

COMMUNITY FOCUS Sun National Bank, a full-service provider of banking products and services, is dedicated to playing an active part in the communities we serve. We support a variety of organizations, events and programs whose goals are to make our neighborhoods a better place to live and work and improve the lives of those living around us. Hospital News is the leading provider of local news and information for doctors, nurses and other hospital staff.

Learn More To find out more about our Hospital Employee Loan Program, email or call 973-615-9745 to talk with our program specialist, Steve Testa (NMLS #460176), who will discuss your need and explain how the program could benefit you. Sun Home Loans, Sun National Bank, and Hospital News are not affiliated. All loans subject to approval. Certain conditions and fees may apply. Mortgage financing provided by Sun Home Loans, a division of Sun National Bank, member FDIC. Equal Housing Lender.

NMLS #429900

Hospital Newspaper - NE Jan/Feb 2014



Bucci named Administrator for Waveny Lifecare Network

Ron Bucci was recently named Campus Administrator for Waveny LifeCare Network’s main campus, which includes Waveny Care Center, The Village at Waveny, Waveny’s Adult Day Program, and the Brown Geriatric Evaluation Clinic.

Bill Piper, Chief Executive Officer of Waveny LifeCare Network, has named Ron Bucci as Administrator for the nonprofit healthcare organization’s main campus, which houses all of Waveny’s healthcare-focused services, programs and residences, including Waveny Care Center, The Village at Waveny, the Adult Day Program, and the Brown Geriatric Evaluation Clinic. In this role, Bucci will oversee and manage campus operations. “After a competitive search that brought forth numerous qualified candidates, Ron’s proven record of experience, solid background in long-term care and healthcare management, leadership and person-centered approach made him the clear choice for Waveny,” said Piper. “He brings a patient-focused philosophy and strong record of serving top-notch skilled nursing communities throughout Fairfield County to this position, and we are pleased to have him join Waveny as an integral part of our leadership team.” Joining Waveny with nearly 20 years of long-term healthcare experience and a strong understanding of the ever-


Hebrew Health Care’s Amina Weiland spearheads Chinese Community Outreach Initiatives

Hebrew Health Care’s Amina Weiland (陳勉蘭), Coordinator of Dementia Care Services, has been the driving force behind Hebrew Health Care’s Chinese Community Outreach Initiatives. Amina is working with the Asian Pacific American Affairs Commission (APAAC) on their “I Speak” project. She was also invited to join the Alzheimer’s Association Connecticut Chapter’s Diversity and Inclusion Committee. The Committee has been working on Family and Provider Need Questionnaires. She translated the questionnaires and other related materials into Chinese for members in the community.

Hebrew Health Care, partnering with Elmwood Senior Center, offers a Chinese Family Caregiver Support Group, which is affiliated with the Alzheimer’s Association, CT Chapter. This was the first support group of its kind created in the State of Connecticut. Along with the Elmwood Senior Center, CHOICES counseling is offered. CHOICES counseling is a program that provides information and assistance necessary for those in the Chinese community to understand their rights, receive benefits they are entitled to, and to make informed choices about health insurance concerns. In March, Amina will be presenting “Steps to Developing Successful Cross-Cultural Outreach for Chinese-Americans” at Aging in America, the 2014 Annual Conference of the American Society on Aging. For more information on Hebrew Health Care’s Chinese Community Outreach Initiatives, contact Amina Weiland at (860)920-1810 or or visit

changing needs of older adults, Bucci most recently served as Executive Director for Middlebrook Farms of Trumbull, a 114-apartment assisted living community. His not-for-profit healthcare experience includes key leadership positions within several 5-star communities including Executive Director for Southington Care Center, Campus Administrator for Wesley Village of United Methodist Homes (including the Bishop Wicke Health Center), and Administrator of Lourdes Health Care Center. Within his former roles, Bucci implemented effective quality-based initiatives including hospital readmission reduction programs and the adoption of the “Planetree” philosophy that care should be organized first and foremost around the individual needs of patients. “I am excited to join Waveny’s diverse and talented team of dynamic leaders,” said Bucci. “Throughout my professional career, I have always maintained a strong commitment to enhancing both patient and staff satisfaction, so I’m very pleased to join a premier healthcare or-


ganization like Waveny, which truly puts ‘quality first’ and shares this philosophy as part of its core mission.” Bucci holds a bachelor’s degree the University of New Haven and nursing home licensure from the University of Connecticut. He has an extensive background in dietetics and nutrition. Waveny LifeCare Network provides a comprehensive continuum of healthcare to serve the growing needs of older adults from all areas. Waveny is a not-for-profit organization that offers independent living at New Canaan Inn, assisted living for people with Alzheimer’s and memory loss at The Village, and skilled nursing at Waveny Care Center. It also includes Waveny Home Healthcare, the Brown Geriatric Evaluation Clinic, a Geriatric Care Management team, an Adult Day Program available weekdays with transportation to and from New Canaan, Stamford, Norwalk, Darien and Wilton, inpatient and outpatient Rehabilitation Services, and respite programs. For more information call 1-855-WAVENY-1 or visit


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Jan/Feb 2014

Hospital Newspaper - NE

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Hospital Newspaper - NE Jan/Feb 2014

PAGe 21

Mount Auburn Hospital completes Renovations to its Simonds Center for Women and Bain Birthing Center Mount Auburn Hospital is pleased to announce the completion of renovations made to the Bain Birthing Center’s labor and delivery departments, as well as the hospital’s Simonds Center for Women. These expansions enable the hospital to continue to provide comprehensive care in all aspects of women’s health to even more patients, as well as to offer a variety of different birthing methods for expectant mothers. Renovations made to the Bain Birthing Center include an overall facelift to the current space and select rooms, and the addition of two more labor and delivery patient rooms, one of which includes a birthing tub. This free standing tub room is the first of its kind at Mount Auburn Hospital. In addition to the renovated rooms, the Birthing Center also now has a new nurse’s station, reception area, and more, to provide an intimate setting with advanced technology for childbirth. Construction on the Simonds Center for Women at Mount Auburn Hospital has also recently been completed and the center began accepting patients at the end of 2013. The new 7,000 square foot center consists of 10 exam rooms, waiting room, and support space

photos provided

for all staff members and equipment. The Simonds Center for Women is dedicated to bringing together many of the services that women of all ages need, including obstetrics, gynecology, Midwifery services, family planning, genetic counseling, menopause management and more. “At Mount Auburn Hospital, we strive to meet and exceed the unique needs of our patients and this construction is for the benefit of our patients. With these recent renovations and additions, our team of

physicians, nurse practitioners and midwives, can continue to offer the compassionate, professional care in all aspects of women's health, that we take pride in,” said Jeanette Clough, President and CEO of Mount Auburn Hospital. For more information on the Simonds Center for Women, please call (617) 499-5151, and (617) 499-5161 for the Bain Birthing Center. Additional information can also be found online at

Pennyweights continues Holiday Tradition Metro West Medical Billing


P.O. Box 312 Hudson, MA 01749 Tel: (978) 562-4503 (888) 568-MWMB Fax: (978) 562-MWMB Fax: (978) 567-MWMB

Let Metro West Medical Billing take care of your billing needs so you can save time and money focusing on what really matters; your customers Continuing its generous decade-long holiday tradition, Pennyweights donated more than 135 gifts of jewelry to Waveny LifeCare Network for the residents at The Village, Care Center and the ladies in Waveny’s Adult Day Program. Above, Pennyweights owners Kelly and Geoff Sigg present residents with one of the many donated gifts. Also pictured are Waveny staff members Ron Bucci, Patty Pasquarella and Lauren Mossien.

Specializing in third party insurances: Aetna, Bankers Life & Casualty, BC/BS, Cigna, Fallon Community, Harvard Pilgrim Health Plan, Humana, Medicaid, Medicare, MetLife, Tufts, UniCare, Unysis/MA Health, and all other major health insurance plans

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Jan/Feb 2014

Hospital Newspaper - NE




AssIsTEd lIvIng


WHAlER’s CovE AssIsTEd lIvIng “ExCEpTIonAl CARE AT An ExCEpTIonAl pRICE”

Bernstein & Associates, Architects Founded in 1990, Bernstein & Associates, Architects, specializes in the design and construction of hospital and healthcare facilities. Our focus: high-quality design, excellent service, and client satisfaction. We have worked for over 100 hospitals and another 200 private healthcare facilities, across the United States. Our project types have included all hospital and healthcare service groups, including: Adult Day Care, Alcoholism Treatment Facilities, Ambulatory Surgery Centers, Assisted Living, Cancer Centers, Cardiac Cath, Cardiology, CCU/ICU, Clinics, Coronary Care, Dental, Dermatology, Dialysis Clinics, Doctors Offices, Drug Treatment Facilities, Elder Care, Employee and Student Health Support Services, Emergency Departments, Emergency Preparedness, Endoscopy, ENT, Expert Witness, Group Practices, Hospices, Hospitals, Infectious Disease, Information Systems, Intensive Care, JCAHO Survey, Joint Commission Survey, Laboratories, Master Plans, Medical Offices, Medical Equipment, Medical Libraries, Medical Records, Neurology, Nursing Homes, Ophthalmology/Eye Center, OB/Gyn, Orthopedic, Pain Care Facilities, Pathology, Patient Safety Consulting Services, Pediatric, Pharmacy, Physical Fitness and Sports, PT/OT, Primary Care Programs, Psychiatric, Radiology, Rehabilitation, Senior Citizen Facilities, Sleep Centers, Social Services, Statement of Conditions, Surgical Suites and Ambulatory Surgery Centers, Urgent Care Centers, and USP 797 Consulting Services. The firm's projects have won design awards from Progressive Architecture, Architectural Record, and the Architectural Woodworking Institute, and have been published in Advance, Health Facilities Management, Medical Technology Today, Bio/Technology, Progressive Architecture, Architectural Record, Design Solutions, Hospitality Design, Sound and Communication, Contract Design and Hospital Newspaper. Architectural Services include: programming, planning, design, construction documents, bidding and negotiation, and construction administration. The firm also offers sustainable or “green” healthcare design. The firm has a number of LEED-accredited professionals, has successfully completed numerous green healthcare projects, and has published articles on “Greening the Healthcare Environment”. Project Management (or Owner’s Representative Services) is offered as a stand-alone service through our affiliated project management company, Empire Projects, Inc. ( Bernstein & Associates, Architects - PLLC 100 Pearl St. - 14th Floor, Hartford, CT 06103 Contact: William N. Bernstein, AIA Managing Principal Tel: 860-616-2200 Fax: 860-616-0018 NEW YORK - HARTFORD - PRINCETON

Whaler’s Cove Assisted Living has 120 safe and affordable rental apartments in a beautifully restored historic building. Life at Whaler’s Cove means living independently for senior adults who no longer want the responsibility of maintaining a home, but may need a helping hand with personal care and other needs. Located in Southeastern Massachusetts, on the site of the former Whitman Mills, bordering the Acushnet River, Whaler’s Cove offers all of the comforts of home. Amenities include a spacious dining room, large sunroom with interior gardens, chapel, library, beauty/barber salon and beautifully furnished lounge areas. Whaler’s Cove has recently added a billiards room and gym, as well as refurbished the Reception Desk area. At Whaler’s Cove, our professionally trained and dedicated staff is sensitive to residents’ changing needs, assuring that they receive the services they need to maintain their independent lifestyles. Whaler’s Cove is one of the most affordable assisted living facilities in the area. In addition, our units are 20-50% larger than other local facilities, making ours the most generously sized apartments in Southeastern Massachusetts. Are you in need of accommodations following surgery or an injury or just want to try us out before you decide? Ask about our Short Stay Suites. At Whaler’s Cove, we understand that everyone’s financial situation is unique and that these circumstances determine how you will fund your or your loved one’s stay in an assisted living. There are a wide variety of options available which offer the flexibility and additional resources that you need. Call us today to ask how we may be able to help you make the transition to assisted living. Whaler’s Cove Assisted Living 114 Riverside Avenue New Bedford, MA 02746 Phone 508-997-2880 • Fax 508-997-1599

ElIMInATIng HospITAl ACQUIREd InFECTIons TSK Products has over 5 years experience in hospital wide surface disinfection and 20+ years in environmental engineering applications. As an engineers, we develop solutions, not simply sell products. We offer two unique, mobile, surface disinfection options; an UltraViolet light and a hydrogen peroxide fogger. Both are very effective. We look for the best solution to help you control costs and reduce hospital acquired infections.

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Connect with leading Healthcare Recruiters Join BlueSteps, the executive career management service of the Association of Executive Search Consultants Healthcare executives are in demand. Are you being considered for the top leadership jobs? Join BlueSteps today to put your resume and confidential careerprofile at the finger tips of over 8,000 of the world’s top executive recruiters, including hundreds who specialize in healthcare and life sciences recruiting. In addition to a unique connection to the executive search community, BlueSteps also provides a suite of proactive career management tools including: • a free resume review and career consultation • access to the International Executive Search Firm Directory • exclusive information on hundreds of active executive searches • online brand management tools • career management content and events specifically for senior-level executives As a service of the Association of Executive Search Consultants, you can rest assured that your career details will be confidentially and securely managed within BlueSteps. Unlike other mass job boards, only the highest caliber executive search consultants (all members of the AESC) will have access to your BlueSteps profile. Each year, AESC members recruit for over 70,000 of the highest level executive positions globally, many of which are never advertised publically. Join BlueSteps today and receive 15% OFF your membership! Visit and enter Healthcare15% at checkout to get this exclusive discount. Contact to learn more or for assistance getting started! or for assistance getting started!

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Contact Jim Stankiewicz to find out how your organization can be featured in Hospital Newspapers Resource Directory. 845-534-7500 ext.219 Fax: 845-534-0055 Online Directory available at

Hospital Newspaper - NE Jan/Feb 2014

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Jan/Feb 2014

Hospital Newspaper - NE

DR. ADAM D. SIMMONS t o l e a d PA R K I N S O N ’ S D I S E A S E & MOVEMENT DISORDERS CLINIC. We offer: Medication Management Physical Thearpy Occupational Therapy Exercise programs

Hospital for Special Care is proud to announce the opening of the Parkinson’s Disease & Movement Disorders Clinic. This clinic will offer comprehensive evaluation and treatment for patients diagnosed with Parkinson’s Disease and related neurological disorders.

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We encourage individuals with Parkinson’s Disease to be actively involved in their care. We are welcoming new patients. For more information, or to schedule an appointment, please call 860.612.6305

Hospital Newspaper New England Jan/Feb 2014 ebook  

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