ONLINE ORDERING The catering order process is here to help you create the perfect meeting or event. Our goal is to offer a memorable catering experience perfectly tailored to your needs. A 30-minute set-up time prior to your event is preferred. Please remember to reserve your meeting space accordingly. To place a catering order, please visit the catering website and login to your account. If you do not have a CaterTrax account or have forgotten your password, please email the Catering Manager for assistance.
PLACING AN ORDER STEP 1: Create a new order by adding all desired items for a specific meal (breakfast, lunch, snack, beverage service). • When you have added all items to your selection, scroll to the bottom of the page and click on “Continue.” A new page will appear with a calendar. STEP 2: Select the desired delivery date. A new “delivery/pick up” option will appear on the same screen. Select desired method. Fill in all required fields. If there are special requests or dietary restrictions, please include that information in the “Special Instructions” box before clicking “Continue.” STEP 3: A new page containing a summary of your order will appear. Fill in the “Order Name.” TO ADD ANOTHER ORDER, scroll down to the bottom of the page and click on “Add Another Order.” Repeat steps 1-5 until you have entered all desired orders. • You cannot make changes to multiple orders all at once. In addition, after you click on “Add Another Order,” you will not be able to make changes to an order. STEP 4: When you are ready to check out, scroll down to the bottom of the most recent order you entered, and click on “Proceed to Check-Out”. Fill in the desired “Payment Method” and then click on “Process This Order(s).” • A new screen will appear with all of your new invoices.
MAKING CHANGES Changes can only be made by going to “My Account,” clicking on “Manage Orders,” and selecting the specific order you wish to adjust. CAUTION: If you close the order window by accident, you will lose all entered information, since none of the orders has been processed.