AIS Workplace - BDC Magazine 2019

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BUILDING DESIGN & CONSTRUCTION MAGAZINE ISSUE 262

regen 2019

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40 YEARS OF SUCCESS AIS Workplace:

Global Commercial Real Estate

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Forty Years of Success AIS’s global commercial real estate experience translates a client’s organisational objectives and values into enriching environments that perform, no matter the location.

Last year, AIS was nominated for a prestigious London Construction Award in the category of Interior Design of the Year. Under the spotlight was a project for Arthritis Research UK, a distinctive piece of work that challenged the team to develop a space that placed inclusion and wellbeing at the heart of the design.

Fundamental to this was understanding the user, some with complex needs, to identify the key factors for a healthy, productive workplace. Its nomination in the London Construction Awards not only underlined the success of the project but reaffirmed the creative force behind AIS’s reputation. Indeed, this is a business where people are at the focus of everything that it does.

AIS was founded in 1979 and has, since then, operated continuously within the heart of the commercial interiors market. As its service offering developed, AIS expanded into new markets, successfully delivering multi-faceted commercial fit-out projects across the UK. With the success of the UK business and the close relationships fostered with its clients, it has received frequent requests to assist clients with challenges across their EMEA real estate portfolio. In September 2016 it began to satisfy this demand and to date, has successfully completed over 100 projects internationally.

The business can now boast 40 years of service delivering groundbreaking commercial office interior refurbishment and fit out projects. That success is, in part, down to considering itself as a local business with a global mindset. As managing director Gerry Graville tells me, “AIS is a company that can be trusted to create the most innovative, productive and bespoke working environments around the globe.”

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Recognition The eight-week project for Arthritis Research UK included design and space planning, fitout and furniture solutions in a 12,000 square feet space. When over 30 million working days are lost every year in the UK as a result of musculoskeletal conditions, it’s little surprise that the organisation dedicated to curing them sought a workplace design that puts the physical health of its people first.

Focusing on their team and its needs, AIS crafted an office interior design that supports 18

wellbeing and promotes flexible working, particularly for those living with arthritis.

From the very beginning, it was clear that this project represented more than your typical office fit-out. The AIS project team put itself in the shoes of someone with an MSK condition and the everyday challenges it presents, helping the team identify the key factors for the design.

This led to a focus on creating spaces that would complement the team’s differing working needs and styles. This included identifying a need for

both privacy and collaboration, and physical activity as well as quiet reflection.

What’s more, AIS’s designers chose to harness the physical and psychological benefits of biophilia through a comprehensive planting scheme, including a number of moss walls and other natural elements.

For users with musculoskeletal conditions, every detail – from door handles to sofas and chairs – was selected for ease of use and long-term wellbeing, with options offered when a ‘one size suits all’ design didn’t exist in the

market, enabling users to choose what best works for them.

What transpired is a refreshingly unconventional vision for modern workplace wellbeing.

Moving away from the traditional reception concept, you emerge from the building’s central lifts to find yourself directly in one of the many collaborative meeting zones, mixing staff and visitors in a way that naturally promotes openness and trust, while the heart of the office is a centralised refreshments station and breakout area to retain the strong sense of community.

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MARTINA specialist joinery manufacturers

Martina has earned the enviable reputation as one of the country’s leading bespoke joinery manufacturers.

Interpreting your design brief and delivering the highest quality, on time, everytime. Receptions, offices, boardrooms and breakout spaces, we specialise in all of these areas and can make your ideas into a reality.

EXPERTS IN SPECIALIST INTERIOR t. 0161 351 9134 e. ian@martinaltd.co.uk

www.martinaltd.co.uk Martina Limited, Broadway, Hyde, Greater Manchester, SK14 4QF

Certification Number: 13431 9001

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Manstal Limited are a Birmingham-based building services company with over 35 years’ experience Specializing in electrical and mechanical installations in commercial and retail developments, and working across the education, industrial, health, public sector, and residential markets Over its long history Manstal Limited has continually endeavoured to do its utmost to support all of our clients and supporting AIS has been no exception to this endeavour!

This has resulted in excellent working relationships with clients and as such Manstal Limited has worked on some of the most prestigious projects both in the UK and Europe.

“We recognise that working as part of a team is paramount to ensuring quality, delivery and overall satisfaction and our success has only been made possible because of our excellent working relationships with clients.

It is these relationships that have ensured our delivery of projects has been both on time and budget and it is for that reason that we feel extremely privileged to work with such partners as AIS” - MD Manstal Ltd

TALK TO US TODAY Tel: 0121 360 1445 Email: general@manstal.co.uk

Manstal Limited, Peels Wharf, Evans Croft, Fazeley, Tamworth, B78 3QJ

www.manstal.co.uk

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INTERIOR FIT-OUT AIS WORKPLACE Elsewhere, different styles of working are catered for through a mix of tucked-away ‘focus pods’, media booths, meeting rooms and open-plan project spaces. Just as importantly, dedicated ‘retreat’ and ‘wellness’ rooms provide relaxed environments for contemplation, stretching and gentle exercise.

Notes Elaine Mitchell, AIS workplace designer, “The central location of the break out area has created a real hub of energy within the space that people are drawn into. It’s a space for collaboration, relaxation and social gathering.

“With our client’s vision for the future in mind, we have taken popular design innovations such as ‘open plan’ and biophilia, implementing them correctly with employee productivity and happiness in mind.”

AIS is rightly proud of its work for Arthritis Research UK. It underlines its people-focus ethos while exhibiting what it is capable of. Indeed, the project is an ideal case study showcasing how AIS delve into every aspect of a business’s DNA to deliver dynamic spaces that spark innovation in everyone. This is complemented by supporting clients through every step with its committed and friendly professionals.

Track Record “Monzo, a billion-pound global company, are now trusting us to do all their latest office fit-outs,” director James Pipe enthuses. “If clients like them have the confidence in us to carry out their projects time and time again, then others will too.”

Indeed, AIS was on hand to help Monzo’s move to Finsbury Square in 2018. “As with any start up that has quickly taken off, they soon outgrew their first home and the Monzo team came to us to help them with the design and build of their impressive new space,” said Dan Martin, AIS Workplace Designer.

Much like the Monzo business model, the design of their new 48,000 square foot space was mostly led by the desire to increase efficiencies and it was with this thinking that AIS transformed the entire ground floor into a space where Monzo staff can recharge without having to leave the BUILDING DESIGN & CONSTRUCTION MAGAZINE

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INTERIOR FIT-OUT AIS WORKPLACE office. A large communal kitchen and break out area was created where staff can grab a healthy snack or have a casual meeting over breakfast.

Elsewhere AIS incorporated two community spaces. The library space offers staff a quiet space, where they can get away from their desks and work in a more relaxed setting. Conversely, the games room creates an escape in a different way, offering an opportunity to break in a more active way.

The office features a dedicated events space where AIS incorporated multi-purpose bleacher seating and kitchen for catering to allow the team to host up to 200 guests. Spread throughout the remainder of the space were quirky features and decorative elements each with a story to tell about the bank’s humble beginnings.

As well as Monzo, AIS has now established relationships with a number of high profile clients off the back of successful project completions. Clients include, for example, data consultancy business Zaizi, specialist insurance provider Fidelis, law firm Cooke, Young & Keidan, investment advisors Mudrick Capital, charity Stroke Association and many, many more.

“As with any start up that has quickly taken off, they soon outgrew their first home and the Monzo team came to us to help them with the design and build of their impressive new space,” said Dan Martin, AIS Workplace Designer.

Quality It has been a very successful period for AIS which was recently underlined by virtue of being listed amongst the 1,000 companies to inspire Britain in 2019. The London Stock Exchange Group’s prestigious report celebrates the UK’s fastest-growing and most dynamic small and medium sized businesses, with companies representing over 40 sectors and spanning every country and region across the UK. To be selected for the list, AIS had to demonstrate not only positive revenue growth over the last three years but also a superlative performance in the sector. The company has expressed gratitude at being part of such a unique and varied list of the UK’s most dynamic companies. Fittingly, the whole workforce including the wider supply chain have been given a boost and now look forward to continuing their commitment to quality, innovation and further development of the team.

James believes there are numerous contributing factors to AIS’s growth but says the company possesses a significant strength as a result of its routes to market.

“As a business we have every procurement route under one roof be that design and build, detail and build, traditional or European, we can service our companies in any

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Office interiors that work as hard as you do

The place you choose to work every day can have a profound impact on the morale and productivity of your team. At CD Office Interiors, we combine years of extensive data and research with the latest interior design trends to strike a balance that’s right for your business. We then send in our best team of outfitters to install your workspace seamlessly, leaving you to focus on what’s important.

Step 1 - The Brief

We’ll work closely with you establish your exact needs, taking everything into account. From form and function to how the space should look and feel, we’ll get all the details we need.

Step 2 - Select a Designer

If you’d like to enlist the help of a talented designer, this is when we’ll select the right person for the job and loop them into your brief.

Step 3 - Commence Design

Next, the designer will get to work on devising room plans and layouts, as well as colour palettes and decorative features.

Step 4 - Approval

This is when we get your feedback and input on the designs as they’re currently looking. Any changes from the original brief can be incorporated at this stage.

Step 5 - Getting to Work

Your project manager will then start our seamless outfitting process, offering you regular progress updates in the run up to completion.

Step 6 - Sign Off

Your satisfaction is paramount, so we’ll have a sign-off session with you to make sure you’re happy with your new office interior.

To arrange a free, no obligation consultation with one of our friendly experts, call us today on 01279 429911 to see how we can help.

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CD Office Interiors Limited 1 The Courtyard, Mulberry Green, Old Harlow, Essex, CM17 0EL web. www.cdoi.co.uk | email. enquiries@cdoi.co.uk

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HVAC INDUSTRY SPECIALISTS

We are a Midlands based Air Conditioning Building and Maintenance company providing a national service in a variety of different sectors. We provide a comprehensive range of HVAC services including, design CAD facilities, installation, project management and service maintenance. » Air Conditioning Founded in 1993, Building & Maintenance Services Limited (BMS) are a leading provider of all types of air conditioning, ventilation, electrical and mechanical, installation and preventative maintenance in the UK. Specialising within the industrial, commercial and leisure sectors.

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» Design & Installation » Service & Maintenance » Heating & Ventilation » Electrical Services

Building & Maintenance Services Ltd 22 Midland Court, Central Park Lutterworth, Leicestershire, LE17 4PN

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INTERIOR FIT-OUT AIS WORKPLACE procurement method as well as any location.”

And there’s a thoroughness to its delivery model. “We pride ourselves on having appropriate project controls and governance procedures as well as clear and transparent planning that helps contractors and sub-contractors understand their role and impact.

“Our clients have confidence that their projects will be delivered on time and within budget because they have been involved every step of the way.

And our project teams work in a silo fashion allowing us to bring everyone to the party even in the early design phase of the

project, allowing for an accurate understanding of the project objectives early on.”

Project schedules are streamlined because of the sequencing of design, procurement and construction brining time and cost efficiencies. And, with a horizontal client relationship, all parties are brought together at the early design stages, allowing for an accurate understanding of the project early on while maximising efficiency throughout the cycle of the project.

Adds James, “Our supply chain, the ones carrying out the work for us, have worked with us for a number of years. We

have a shared understanding between us and them. Subcontractors are carefully chosen from our vetted and approved subcontractor list compiled by a comprehensive selection procedure to ensure that they will provide the right quality of service and value for money.”

Consistency AIS’s commitment to the highest standards is exampled by its array of accreditations and compliance with industry-leading standards. Recently, it achieved Gold Constructionline Membership giving clients enhanced assurance about quality, safety, supply chain, envi-

ronmental management and legal compliance.

To achieve Gold Constructionline Membership, applicants must complete an extended pre-qualification questionnaire and submit company policy and procedure standards to meet the criteria of Constructionline.

The assessment covers environmental and quality management, equality and diversity and modern slavery compliance.

Additional evidence of AIS’s legal compliance, which it takes incredibly seriously, was submitted and confirmed AIS has never been investigated by the Competition and Markets Authority, further verifying its appli-

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Air Conditioning, Ventilation & Public Health Services form an increasing percentage of any new build or refurbishment budget and our clients need a Business Partner they are confident will support them throughout.

Celsius Solutions Ltd & Celsius Southern Ltd deliver projects throughout London, the South East and the UK with our unequalled Design and Build service for the HVAC sector, with projects ranging in value from One Hundred Thousand Pounds up to Five Million Pounds.

Whatever the size of project, Design and Build is at the heart of our business with our team of Designers, Estimators & Revit Technicians keen to be involved at the design stage of any new project.

When you engage with the Celsius team, we come to you with a potent blend of experience, technical ability and commercial knowledge of our specialist sector.

We at Celsius are confident of our offering when designing & installing Air Conditioning, Ventilation and Public Health Services for any size project.

Confidence in our ability to identify and propose sustainable, technical and costeffective solutions our contemporaries often don’t or simply can’t!

This is just one of the points of difference that makes Celsius a valuable Business Partner!

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Tel: 0203 301 5803

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BIM or “Building Information Modelling” is a term that is buzzing around the building services industry, progressively in work that involves and is led by architects, designers and increasingly within the design & build sector.

Since 2016 the BIM experts at Celsius have been working with our clients to deliver HVAC and Public Health BIM solutions using AutoCAD’s Revit platform.

BIM is increasingly being adopted as the benefits are evident of a common information platform for projects through the life of the building, structure or facility.

Enabling ‘live’ co-working on a single model ensuring any changes to the general arrangement are uploaded and acted upon in real time, along with clash detection for all services and 3D co-ordination, reducing design time on site.

This not only alleviates down time & errors from working on an out of date drawing but also reduces mistakes further down the line once the project goes live.

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INTERIOR FIT-OUT AIS WORKPLACE cation and demonstrating robust systems and processes.

Achieving this enhanced membership further cements its position as one of the fastest growing design and build suppliers in the UK and EMEA. Indeed, AIS is also ISO 9001 and ISO 14001 accredited along with ‘Safety Scheme In Procurement’ (SSIP) verified, which ensures it is compliant with 24 other safety schemes, including CHAS, Safe Contractor, HSAS and Acclaim.

It also recently acquired 45001:2018 too. The new certificate provides effective and usable guidance for improving worker safety and sets a process for improving work safety in global supply chains. This new International Standard is expected to reduce workplace injuries and illnesses around the world.

The ISO 45001:2018 certification was released to replace the Occupational Health and Safety Standard 18001:2017. While there is a 3-year migration period for organisations to make the relevant changes in order to gain the new certificate, AIS made the transition within nine short months of it being released.

Gerry Graville, managing director, said: “Moving to ISO 45001:2018 is a great achievement for the AIS team, and one that puts us at the forefront of workplace design both in London and internationally. We consider health and safety to be at the core of our all our business activity and we recognise that without achieving excellence in health and safety performance we cannot hope to achieve our commercial goals.”

“We consider health and safety to be at the core of our all our business activity and we recognise that without achieving excellence in health and safety performance we cannot hope to achieve our commercial goals.”

Strengths AIS has sought to differentiate itself in a number of ways. Not least, it has sought not to be dependent on trends or fads, rather its case by case strategy begins by immersion inside the client’s business to gain an understanding of operation, ambition and objective. By doing this, the end result is a workplace that promotes better performance.

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LEVEL BEST SOLUTIONS ARE INTERIOR FIT-OUT SPECIALISTS. WE EXCEL IN SUSPENDED CEILINGS, DOORS SETS, DRYWALL PARTITIONING & GLAZING SYSTEMS. tel: 01732 868 218 fax: 01732 868 218

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Talent Attraction Through Amazing Workspaces

Get in touch with us to learn how: spacestor.com/talent/whitepaper +44 (0)20 8997 7899

BEH Electrical Ltd are proud to work alongside Advanced Interiors, providing Electrical services on their projects. » Our Contracts Manager, Sean Hunt, has a very close relationship with Advanced Interiors that spans almost 20 years and, in that time, he has seen the company grow from strength-to-strength, year-upon-year. » BEH have worked on a range of projects, ranging from small works through to 180k projects. » BEH cover works over commercial and industrial sectors ranging from BMS to Electrical & Data services. » We have had the privilege to be chosen to work along AIS on SKA related projects and the impact it has on the environment, which makes us all think about the world in which we live in and how we can make it a better place. » Advanced Interiors have always had an eye for detail and very high workmanship ethics which results in high standard of works with the end result of a satisfied client.

Tel: 01628 529067 | Fax: 01628 851284 Email: brucehood@behelectrical.co.uk 30

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B.E.H. Electrical Ltd. 8a The Courtyard, Furlong Road, Bourne End, Bucks, SL8 5AU

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AIS utilises research, observations, process, and market research to increase its knowledge of a client’s business, so that together it can develop an office design brief and create a workplace that empowers people to develop and perform at their best.

Crucially, the company has a lot of experience and expertise to call upon. It has in-house design, technical, quantity surveying, and project management.

Clients, regardless of a project’s size, get a director sponsor who

is their main point of contact from conception to handover.

It’s a genuine partnership which reinforces AIS’ people-centric ethos. During the process, AIS designers take clients down a discovery, exploration and engagement process that ensures the feelings, concerns and aspirations of the client’s workforce are considered.

This then allows the project to move forward with this impartial knowledge carrying AIS through to a design solution that makes a genuine difference.

James says the company has recognised this strength by investing heavily in its people. “If they want to learn new things, we encourage that,” he says. “We’re more than happy to invest in training and skills development. And we’ve supported this by updating to the latest technology and design software too.”

This has paid dividends.

After all, much of AIS’s work comes through word of mouth and repeat business. It recently carried out a significant £10

million high-specification project for a global insurance company in Maidenhead. This work was secured after the same client had expressed full satisfaction with a much smaller, £300,000 project completed by AIS in central London which is shortlisted in the SBID International Design Awards 2019. “It goes to show the importance of client relationships no matter how big or small the job is,” remarks James.

“We take on every project and programme as an opportunity to innovate and find bet-

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INTERIOR FIT-OUT AIS WORKPLACE ter ways of doing things. We are committed to ensuring that every element of your workplace design project is reviewed to ultimately deliver you an inspired workplace that empowers your people to perform at their best and develop in the workplace.

International Presence AIS is continually developing its international presence with its London base complemented by offices in Amsterdam, Frankfurt, Malta and Dublin. Its European team now carries out all American Express GBT offices on the continent. For it and other clients, it has worked in Germany, Denmark, Belgium, France, Gibraltar, Poland, Hungary, Malta, Romania and Sweden and further afield in India and Singapore.

Exampling its work, AIS was in Warsaw for a finance sector client. Here, it was commissioned to evaluate and review the client’s current workspace, and assist in determining a real estate strategy for the region. It conducted a detailed workplace consultancy and design exercise to determine short and long term real estate strategies, then devised a refurbishment plan, before fully implementing the plan of works, including a bespoke furniture scheme.

The in-depth workspace study resulted in a proposal and schedule for technical and workplace design solutions, which AIS fully project managed from start to finish, including structured cabling, comms room (including UPS, racks, and air conditioning), an innovative workspace furniture design, as well as all testing, commissioning and warranties for the property.

Elsewhere, in Hamburg, a change to another client’s process and business practices afforded the opportunity to reduce their office accommodation in Hamburg from 18,000 square feet. to 12,000 square feet. AIS was brought on board to evaluate the practicalities, define the economic viability and subsequently deliver a comprehensive office restructure and seamless relocation.

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INTERIOR FIT-OUT AIS WORKPLACE Deliverables included developing the brief and scope of works, full design service and technical specifications, liaison with client and landlord teams, contractor management, relocation, and detailed project and cost plans. The CAT A fit-out included small power distribution, suspended ceilings, new field lighting and control systems, emergency lighting, life support systems, HVAC modifications, wall and floor finishes, testing, commissioning and warranties.

CAT B refurbishment included structured cabling, security installation, branding and furniture. AIS also undertook a full dilapidation service of the outgoing premises, including clearance of all loose fixtures and fittings, disposal of surplus furniture items, deep clean and the final handover of office space to the landlord.

And in Frankfurt, AIS worked alongside a client from the finance sector to realise the vision for a Grade A, multi-occupancy building in the central business district of the city. At approximately 15,000 square feet, the new building required a full CAT A Landlord and CAT B Tenant fit-out. AIS worked collaboratively with both parties to develop the project brief and fully manage all aspects of the design and build process.

It oversaw CAT A works including small power distribution, flooring and ceilings, internal dry wall partitions, acoustics, double glazed partitions, solid and glazed doors, lighting and control systems, sprinklers and fire alarm, and HVAC modifications. CAT B works included structured cabling, security installation, feature lighting, a comms room and all finishes, joinery and furniture. For both CAT A and CAT B, we managed all costings, contractors, testing, commissioning and warranties.

Ambition AIS is determined to stick to what it is good at. And rightly so. Growth has focused on developing its market presence on the international stage but it has remained steadfast in its understanding of BUILDING DESIGN & CONSTRUCTION MAGAZINE

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Imagine a company that has been hand-picked for their experience, quality and versatility in the ever increasing demands of fast-track graphics and manifestations within the interior fit out markets.

We take projects from conception through to completion to the highest quality.

We have invested heavily in the latest state of the art equipment and we can now print on virtually any surface.

» Printed Wallpaper » Shop Sign Design » Reception Signage » Solar & Safety Film » DDA Regs » Digital Prints » Manifestation » Partition Glass

Innovation without limits. t. 01494 776 673 | e. sales@partitiongraphics.com

www.partitiongraphics.com

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Partition Graphics Unit 4 Chiltern Court, Asheridge Road, Chesham, Bucks, HP5 2PX

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INTERIOR FIT-OUT AIS WORKPLACE where its strengths are. It’s why the company possesses the reputation that it does, and the reason why it has been able to draw upon its diverse range of in-house professional skills to deliver projects that make a positive difference to the client.

Indeed, its track record speaks for itself as does the fact that in 2018, 34% of its customers were repeat business clients. Over the last year it has completed over 650,000 square feet of office space and has been able to invest in its workforce with a significant 45% growth in employees in the last year.

“Part of our people-centric approach is understanding responsibility and accountability. We constantly strive to improve and better the way we work. We learn by listening to our clients during the project lifecycle and developing ways to ensure lasting improvement and change within our business. Our dedicated Client Experience Team are on hand during each step of the project process, making sure that we enhance every aspect of

our client’s journey with us.

“It might be a simple job but it’s about ensuring we’re still available for the client, we remain conscious of their needs post-project, and by being on hand to help them, we maintain those relationships that may take us to the next big job.”

It’s about proving why you’re a trusted brand consistently, no matter whether the project is worth a few hundred pounds or £10 million, concludes James. “We quietly go about our business and our reputation has come from word of mouth which speaks volumes about what we ‘can’ and ‘do’ deliver.

“We stand for surpassing business as usual. We are multi-disciplinary problem solvers who enrich our clients with dynamic workplace environments. Empowering people and businesses to innovate and perform at their best, we delve into every aspect of a business’s DNA to deliver collaborative spaces that work for everyone.” www.ais-interiors.com Tel: 020 7101 1177

A partnership that goes a degree further... t. 01582 471 999 e. projects@361degrees.co.uk www.361degrees.co.uk BUILDING DESIGN & CONSTRUCTION MAGAZINE

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