Welcome;
YOUR BATH SPA APP
10 THINGS YOU DIDN’T KNOW
The My Bath Spa App is a one stop shop for campus life and enables students and staff to perform a number of actions at the click of a button. Here are 10 things students can do using the app:
ACCESS YOUR TIMETABLE
Once timetables are available you can access them via the timetable tile in the app. You can use this tile to stay on track of lectures and seminars and to check-in your attendance to your class.
ORDER FOOD FROM ON-CAMPUS CATERING OUTLETS
You can order food in the My Bath Spa App straight to wherever you are on campus! Simply click on the ‘Find’ tile in the app and quickly see all your catering options, as well as ALL university services.
ACCESS STUDENT NEWS
To get started, simply open the app and click on the ‘Uni News’ icon in your ‘Extras’ tile. Your Uni News is your go-to place for the latest updates, important announcements, and upcoming events happening across our campuses and the city.
TRACK THE BUS
The bus tile has information about the routes, timetables, tickets and discounts and most importantly a way to track the live bus on its route.
ANSWER QUICK POLLS
Quick polls are a great tool for the University to hear from its student body in a short and snappy way. These polls can influence key University decisions, so they are well worth engaging with!
NEED HELP NOW
The ‘Need Help Now’ tile is incredibly important. You can find Security’s number, how to access 24/7 wellbeing support, housing support and information on the safe taxi scheme.
FIND OUT ABOUT EVENTS, UPDATES AND OPPORTUNITIES WITH BANNERS
These ‘virtual flyers’ appear on the homepage and change regularly with upcoming events and opportunities available to the BSU community. You can click on them to access more information.
STAY CONNECTED WITH YOUR UNI NEWS
Designed specifically for current students, Your Uni News features a regularly updated news feed and engaging student blogs - so there’s something for everyone. To get started, simply open the MyBathSpa app and click on the ‘Uni News’ tile.
Want to stay in the loop? You can also access Your Uni News on desktop! Head to bathspaonline. sharepoint.com/sites/YourUniNews, or within Outlook press the dots in the top right hand corner of your screen and click 'Sharepoint' from here you can search for Your Uni News. Once on the site simply click the star icon in the top right corner of the page to follow it.
Each week, you’ll also receive Your Weekly Uni News straight to your Bath Spa email inbox. This bite-sized newsletter highlights the key events, updates and reminders for the week ahead.
Find out about the SU societies and sports clubs, upcoming events, their advice centre and much more.
GIVE FEEDBACK AND ASK QUESTIONS
24/7
Unitu is our student feedback platform, where students can ask questions, raise ideas, offer praise and let us know of any issues they may be having.
BOOK A ROOM ON CAMPUS FOR PROJECT WORK
This tile allows students and staff to easily book a space on campus, whether it’s for a project, group work or a meeting.
WELCOME WEEK
Welcome Week is a great way to meet new people, try new things, find your way around our campuses, and most importantly, have fun!
What to expect from your Welcome Week
Each year we schedule lots of fun Welcome Activities to help you settle in and get the most out of your course and university life. You’ll also have course welcome events, where you can meet other people on your course and your course leaders.
Along with the Students’ Union Welcome Activities, you can enjoy activities such as:
• Bulb planting
• Cookery classes
• Student support fairs
• Mindful Walk
• Fire Pit Gathering
• Karate Taster
To check out the full list of Welcome Activities for 2025, just scan the QR code Find out what’s going on at your SU over Welcome Week at: www.bathspasu.co.uk!
DAY 1 CHECKLIST
GET ORGANISED
To any students moving into a new place for the first time; you’ll feel much more settled after you’ve unpacked your bags and started to sort out your room.
REGISTER ONLINE
Before the start of your course you’ll receive an invite to register.
All students must register online and complete enrolment at the start of each academic year. You will need your:
• Six digital student ID number
• A selfie
• Your bank details
• A photograph of your government-issued ID
If you’re a returning student you just need to log in using your student ID and password. If you’re an international student, you will need to attend an in-person enrolment session.
IF YOU’VE JUST MOVED TO BATH, GET SOME SUPPLIES IN!
Nearby shops include the General Store on Newton Park campus, Lidl (on the Bus route), Sainsbury’s and Morrisons.
Quality second hand items are available for free at our move-in reuse fair.
CONNECT TO EDUROAM
After you’ve registered, you can log into our University Wi-fi, Eduroam.
Find out how to do this on page 22.
DOWNLOAD THE BSU APP
Make sure you’ve downloaded the MyBathSpa app and logged in with your BSU credentials to access your student profile and start using the app to its full potential. Please contact the Student Engagement Team if you need any help with attendance check in.
SAY HELLO!
Get to know your new flatmates or neighbours - that first person you say hi to could become a friend for life!
VISIT THE SU
The BSU Students’ Union (SU) is on Newton Park campus, next to the Gardens accommodation blocks. It has a bar and cafe, gym, and advice centre.
WEEK 1 CHECKLIST
CHECK OUT YOUR WELCOME WEEK SCHEDULE
Get organised and find timetabled sessions such as your Course Welcome and many other activities.
Welcome Week Schedule :
PICK UP YOUR STUDENT ID CARD
Use your ID to get access to the library, printing, and more.
For those not living in campus accommodation, you can collect your ID at the campus you’re based at; just make sure to bring photo ID.
• Newton Park: Go to the Vinery (behind the Walled Garden)
• Locksbrook: Visit the Welcome Desk
ACCESS YOUR TEACHING TIMETABLE
Log into the MyBathSpa app to see your timetable of lectures and seminars. Contact Timetabling via MyServices if you have any issues; check out the Student Hub page (17) for more information. You will need to ‘check in’ your attendance at every timetabled session.
GO FOR A WALK AROUND CAMPUS
There are many beautiful spots around Newton Park and Locksbrook. Why not check out the Walled Gardens at Newton Park, walk along the river at Locksbrook, or head into town and visit the Botanical Garden?
HEAD INTO BATH CITY CENTRE
Bath is famous worldwide, and for good reason. Explore for yourself and see what all the fuss is about; for our top tips on where to go, turn to our Getting Around page (14).
CHECK OUT A FAIR
Why not check out the Activities and Welcome Fairs and find a society or group to join? Or explore the Part-Time Jobs Fair to look for work? Make sure to keep an eye out for other events throughout the first semester, and come say hello to the student support teams.
REGISTER WITH THE UNIVERSITY MEDICAL SERVICE
If you didn’t sign up to the University Medical Centre during registration, or haven’t yet registered with a GP, it’s important that you do so. Check out more information on the University Medical Centre on page 25. If you’re living outside of Bath, you can register with a GP on the NHS website.
MONTH 1 CHECKLIST
RECYCLE YOUR MOVING BOXES
There are many recycling bins around our campuses. If you live off campus in private accommodation, you can check your local council website for their recycling collection days.
EXPLORE BRISTOL
We’re just down the road from Bristol, the largest city in the South West. It’s famous for its arts and cultural scene and makes for a great day out!
SIGN UP FOR STUDENT DISCOUNTS
It’s worth exploring your options and seeing what discounts you can get as a BSU student. A TOTUM card can get you money off a wide range of places, and a 16-25 railcard can get you 30% off train travel.
MAKE SURE YOUR FUNDING AND FINANCES ARE ALL SET UP
Check to see if you qualify for any extra funding or scholarships on our funding pages (www.bathspa.ac.uk/funding). Our Finance team can offer guidance, and our Disability Advisors can help with setting up your Disabled Students’ Allowance (DSA).
CHECK OUT THE CAREERS SERVICE
BSU’s Careers Team is here to help you find a job whilst you study if you feel you need one. You can read more about them on page 31.
JOIN A CLUB OR SOCIETY
BSU’s clubs and societies are completely free to join for all students, so you can try out as many as you want. Don’t see a society you like? Check with the SU on how to start one!
SCOPE OUT THE LIBRARY
The Library on Newton Park campus is the go-to spot at BSU for books, study support and advice, but it also has a whole wealth of other resources beyond academia. You can find out more about what our library can offer you on the BSU website, or on page 28.
ACTIVATE YOUR ADOBE CREATIVE CLOUD
Did you know that you have access to the full Adobe suite at BSU? All you need to do is log in to Adobe using your BSU email address and password.
CAMPUS LIFE
Our campuses are the heart of our community. You’ll find everything you need to study, socialise and make the most of student life right on your doorstep.
Newton Park and Locksbrook Campus
Newton Park is BSU’s largest campus; you’ll find the Commons building here, which houses our specialist classrooms, study spaces, studios, and Cafe Commons. The lakeside walk on campus is a popular spot for many students, especially on a hot summer day. Newton Park is home to the University Theatre and the SU, which houses the Bar and SU Gym. You’ll also find the The General Store next to the Refectory.
Locksbrook is our state-of-the-art design space with specialist studios, workshops, and open workspaces all throughout the building. It’s located along the River Avon, which makes for a lovely walk, and Locksbrook also houses the BSU art shop.
You can explore both our campuses through our handy interactive living map. Scan the QR code to check it out!
Beyond the city of Bath, we also have a campus in central London: Bath Spa University London, or BSUL for short. Located in the vibrant and bustling borough of Hackney, near the Hoxton tube station, BSUL extends our flourishing community beyond the rolling hills of Bath.
BSU London
Visit our Living with Us pages to get more information.
Student Life
Want to keep up with all things BSU? Be sure to follow @bathspastudentlife on Instagram for what’s on, University news, announcements and more.
Living in Halls
Living in University Accommodation can be an exciting experience and a great way to meet new people.
Some suggestions to help you settling in:
• Get involved with our range of social events
• Speak with our Campus Life Ambassadors to get tips on living in Bath
• Use a living agreement with your housemates to open up discussions on how you would like to live as a group
Student Voice
We always want to hear from you with suggestions about improvements to your university experience and any new ideas. Check out Unitu, our student feedback platform, look out for quick polls on the MyBathSpa app, and keep an eye out for surveys where you can share your thoughts on your learning experience throughout the year.
FOOD AND DRINK
Refectory
All meals are prepared on site, using locally and sustainably sourced produce where possible. We have a daily menu which includes street food from around the world, plant-based options & live theatre cooking as well as homemade student favourites such as lasagne, fish & chips and roast dinners! Monday to Wednesday we have an ‘A Taste Of’ counter which supplies foods from different continents each week. Our coffee counter uses delicious coffee beans from local roastery Bristol Twenty.
The General Store
The General Store is located at Newton Park and serves as a local grocery store for students living or studying on campus.
Cafe Commons
Located on the ground floor of the Commons building, the Cafe is a convenient place to grab a drink, lunch or a snack. Here, you can get hot and cold drinks, including iced coffee, frappés and matcha. There is also a wide range of sandwiches, homemade paninis, toasties and sweet treats.
Outside The Refectory we have a bright and social eating area with a takeaway service if you’re on the move. We have a large outdoor seating area with two market sheds for themed outdoor events and a bar on warm days.
Student Eats
The Refectory is host to a Student Eats corner, a budget friendly counter that serves one hot meal a day - with both vegetarian and meat options available - as well as hot dogs and jacket potatoes. This is a cheaper hot food alternative and can also be found at Locksbrook and Sion Hill.
The Interval @ Newton Park
The Interval is right next to The Refectory and stocks a range of deli foods such as pies, pastries, cakes and snacks, as well as coffee from local supplier Bristol Twenty.
We have a range of outdoor seating around the Interval, making it the perfect place to enjoy a snack in the sun.
Meet Drink Eat App
You can order by following the link in our bios on social media or via the My Bath Spa app. We deliver to all campuses and to all Bath Spa University accommodation.
Locksbrook Road Cafe
Locksbrook Road is a cook-to-order cafe that serves homemade food including hot breakfasts, our famous Locksbrook chargrilled burgers, vegan burgers, mac and cheese and more. Barista trained staff serve our locally-supplied Bristol Twenty coffee, plus a wide range of other drinks. We have a wide range of confectionary available, including freshly baked pastries and Edgie Eats traybakes.
Cafe Sion
At Cafe Sion you’ll find a range of food and drinks on offer; including breakfast baguettes, pastries, jacket potatoes, pasties, sausage rolls, pizza slices, homemade soup, as well as made-to-order salads, baguettes and meals of the day.
Opening hours
Opening hours for our outlets vary, so please check our social media for up-todate information. We also share offers, new menus and more on our social media pages.
Food Allergies & Intolerances
We are committed to providing healthy and fresh food for customers with different dietary requirements.
Please speak to a member of staff if you need guidance with any of our products.
GETTING AROUND
Bath is the perfect student city. Not too big, not too small. Read on to find out how to confidently get around.
BY BUS
Remember to bring your Student ID to get student discount!
BY TRAIN
Bath’s central train station, Bath Spa, is located on a direct line to London Paddington, Bristol, Portsmouth, and Cardiff. There is also a second, smaller station at Oldfield Park. You can catch a direct train here to Bristol and Keynsham.
BY BICYCLE
Bath is full of safe cycle paths both within and beyond the city centre. We have lots of storage space for your bike at any of our Halls of Residences, and you can check the BSU website for national cycle routes. BSU students can also get a 35% discount from TIER, the resident E-scooter and bike rentals that can be found around Bath.
Check out our new dedicated bike store which was installed this year. It’s located in the lambing shed and acts as a secure option for bike storage for the academic year.
PARKING AND CARS
On-street parking in Bath is extremely limited, with strictly enforced resident parking zones. We therefore strongly encourage our students to not bring a car to university and instead use public transport, cycling or walking to get around. Permits are available for those with exceptional circumstances and Blue Badge holders. Please see our website for more details.
You can also catch the number 5 bus from the City Centre to Locksbrook and the X39 from the City Centre to the Globe Roundabout.
Access FirstBus website here
WALK THROUGH HISTORY
The entire city of Bath is a UNESCO World Heritage Site; everywhere you step, you’re following the footsteps of thousands of past Bathonians. The city walking trail takes you past all the very best sights of the city, like the Abbey, the Assembly Rooms, and the Royal Crescent.
ENJOY THE OUTDOORS
Bath might be bustling with shops, restaurants, and bars, but it’s also home to many peaceful green spaces. Hike up to the Bath Skyline, or laze in front of the Royal Crescent at Victoria Park and take in the views.
5 TO DO IN BATH
THINGS
SPOT THE FILMING LOCATION
Bath has become renowned as a sought-after film location and hosts its own Film Festival every year. Why not go on a tour of your favourite Bridgerton spots, or see where Timothee Chalamet danced in Wonka?
MUSEUMS, GALLERIES, MANORS AND MORE
Did you know that BSU students have free access to almost all the heritage sites in Bath? With your BSU student ID card, you can tour the Roman Baths, Victoria Art Gallery, and Holburne Museum for free, and get student discount at other iconic sites.
COZY CAFE CULTURE
There are so many picturesque spots in the city centre to grab the perfect cuppa, coffee, chai, smoothie, milkshake... whatever takes your fancy! Treat yourself to a tasty pastry and delicious drink and take in the sights and sounds of the city.
Illustration by Rosie Yates
INTERNATIONAL STUDENTS
If you’re joining BSU as an international student, our teams are here to support you.
Our International Student Guidebook is a great starting point to help you along your journey including specific advice for student visa holders around the following:
• What to do before you get to the UK
• What to expect at registration and in-person enrolment
• Settling into life in the UK, including guidance around healthcare, banking, part-time work, accommodation and transport
• Cultural information and expectations of the UK academic environment
• Your rights and responsibilities on a Student visa
• Post-study work options
We know that as an international student, you may have additional questions about your life at BSU. We really recommend making use of the great resources below to help you find the answers you need:
• Online Induction: On the My Bath Spa app, under the Guest section, you can access an online induction with key resources to help you settle into life at BSU.
• Immigration Advice Service (immigrationadvice@ bathspa.ac.uk) provides free and impartial immigration advice on study visas.
• The Immigration Compliance Team helps to ensure students fulfil the responsibilities of their Student Route visa. You can contact them at immigrationcompliance@bathspa.ac.uk.
• The English Language Unit (ELU) offers support in developing your English Language skills. Contact them at ELU@bathspa.ac.uk for more information.
Look out for international events that celebrate international diversity such as Diwali, Holi, and Lunar New Year. Or, learn more about UK cultural traditions through events at Christmas and Easter and other smaller events throughout the year.
If you’re interested in meeting other international students, join the International Student Network with the SU!
Our Chaplaincy team are also here to support International Students. They have representatives from many different faiths and backgrounds, and are a great listening ear for you.
Check out our International Student Guidebook
STUDENT HUB
The Student Hubs are drop-in spaces that offer all our students the opportunity to speak to our friendly and experienced Student Information team. There is a Student Hub space at both Newton Park campus, in the Twiverton building (opposite the Refectory), and at Locksbrook, in room G.18.
You can go to the Student Hub to talk about:
• General queries and finding your way around our campuses
• Proof of student status letters
• Making an application for exceptional circumstances
• Taking a break from your studies
• Transferring to another course
• Changing your modules
• Changing to part-time or full-time study
• Withdrawing from your course
• How to contact other teams at the University
• Your assessment results
Once you have completed your online registration and enrolment you can download your student status letter from MyServices. This document proves your student status in the eyes of the UK government and is especially useful for things like applying for jobs, bank accounts, and discounted services like student gym memberships. Your student status letter is good for one year, and we'd recommend downloading it as soon as possible!
The Student Information team can also be contacted via MyServices. Other teams available at the Student Hub include Student Wellbeing Services, Accommodation, Finance, the Immigration Advice Service, and the IT Service Desk Team. They’re here to answer your questions as best they can, give you the support you need, or point you in the right direction of who to speak to next. Come say hello!
For opening times during term time, please check the BSU website.
MyServices is BSU’s self-service portal where you can find support for most queries, including issues with your course, assessments, timetables, finance, Wi-Fi, and more. You can access it through the BSU website or on the My Bath Spa App.
To use MyServices, enter keywords for the topic you need help with into the search bar, and then see if there’s already an answer to your query. If there isn’t, or you need further help, look for a ‘log a call’ button on the page related to your topic to submit a request for support.
FINANCE
Your tuition
The amount that you pay for your course each year is subject to annual review, and can vary depending on whether you’re a home, international, postgraduate, or part-time student.
If you’ve applied for a tuition fee loan through a funding body (i.e. Student Finance England), this will be paid directly to the University in three instalments. Your tuition loan won’t ever enter your personal bank account. Please be aware, you need to reapply for funding at the start of every new year of your course, even if your circumstances haven’t changed.
With all financial matters, we strongly encourage our students to check the BSU webpages, and your relevant funding body’s website, for further information.
If you have not set up Student Finance yet and need a loan to pay your tuition, please contact our finance team through MyServices or visit us in the Student Hub!
Your maintenance loans
If you qualify and have applied for a maintenance loan, this gets sent to you in three separate instalments throughout the year. You’ll need to register and enrol with BSU before you receive your first payment, so make sure you do this as soon as you can!
The Student Finance team are here to help with any financial matters that you may be concerned with. They can advise you on budgeting, figuring out your loan payments, or paying for accommodation; all you have to do is ask.
Scholarships, grants and bursaries
Bath Spa University has many different awards in place to help support you financially throughout your studies. If you haven’t already, it’s worth reading through the scholarships webpage and applying to any you feel may relate to your situation.
If you have successfully qualified for the Undergraduate Scholarship, you’ll receive your payment in January 2026. You’ll hear if you’ve qualified for the award within the first four weeks of enrolling for the 25/26 academic year.
Bath Spa University is providing annual bursary awards of £1,050 to eligible new students joining us from 2025/26 academic year. You must apply for the bursary within 8 weeks of your course start date. Applications must be submitted via Blackbullion (www.blackbullion.com). Please see our scholarships webpage for how to apply.
The Student Finance maintenance loan instalment payment dates for 2025/2026 are:
• September 2025
• January 2026
• April 2026
Contact Finance:
Contact our teams through MyServices or visit us in the Student Hub!
If you’re in student accommodation at BSU, you can choose to pay your fees in either 3 or 8 instalments. You’ll have until 14 October to pay your license fee.
We encourage you to set up a budget to manage your loan payments. For budgeting tips, check out the finance pages on the BSU website, or come chat to the finance team at the Student Hub.
The Access Fund
The Bath Spa University Access Fund provides limited discretionary financial support to any full-time home UK students struggling to accrue the funds to meet their basic needs. Visit the Bath Spa University Access Fund webpage for details of eligibility and how to apply.
Accommodation Bursary
For the 2025/26 academic year, we’re providing UK students whose household income is £20,000 or less with a £1,000 bursary to put towards rental payments and other housing-related expenses. UK students whose household income is between £20,000 and £30,000 are eligible to receive a £500 bursary.
This bursary is only applicable to first year undergraduate students living in BSU-managed or thirdparty nominations halls of residence. If you’re in private accommodation, you won’t be eligible. If you have any questions, please contact the Accommodation Team: accommodation@bathspa.ac.uk.
COST-OF-LIVING SUPPORT
The Laptop Fund
The Bath Spa University Laptop Fund provides limited discretionary financial support for BSU students who are experiencing financial difficulty and are unable to meet the cost of a laptop from other sources of support.
Here to support you
We’ve implemented a number of savings for BSU students:
• Student Eats offers a hot meal and drink at the Refectory for under £5
• Free sustainable period products in most women’s and gender-neutral toilets across the University
• Laundry prices capped at £2.50 for a wash and £1.80 for a dry for two years
• Food larders are based in the laundry rooms of Sophia (near Gardens), Commons, and Locksbrook’s The Street.
Blackbullion
We have recently partnered with BlackBullion, (www. blackbullion.com) an easy-to-use digital learning platform that can help our students to be smart with money, covering topics such as getting money ready for university, student life, budgeting and saving. You will also be able to apply for some of our bursaries and support funds through Blackbullion.
We’re always here to support you and endeavour to help in any way that we can.
You can check out our cost-ofliving hub on the BSU website for more tips and information, and our Student Wellbeing Team are here to help alleviate any money anxiety.
YOUR STUDENTS’ UNION
Your Students’ Union (SU) is all about you! The SU is here to represent and champion all BSU students and to help you to make the most of your university experience.
They run a year-round programme of events and opportunities for everyone to get involved with, so there’s always something to do. You could become a course rep, lead a club, society or network, run an event or campaign or do some fundraising – the choice is yours!
STUDENTS’ UNION ADVICE CENTRE
The SU Advice Centre can help you with a variety of issues including housing, sexual health, your course, and your general wellbeing. They provide free, confidential, impartial, and independent advice to all Bath Spa students. To book a phone, video or in-person appointment, email su-advice@bathspa. ac.uk or visit bathspasu.co.uk/advice.
You can read more about the SU on their website www.bathspasu.co.uk, and make sure to give them a follow @bathspasu on Instagram, Facebook and Tik Tok!
YOUR SABBATICAL OFFICERS
The Sabbatical Officers (or Sabbs, for short) work to support your interests at university. They’re elected by vote every year, and act as the leading representative body for student concerns at BSU.
FACILITIES
The SU building is the perfect place to spend an afternoon studying with your course-mates or unwind in the evening with friends, and hosts a variety of events throughout the year. Upstairs, you’ll find the SU Gym, which offers over 40 stations with free weights, cardio machines and training zones, and has affordable memberships.
YOUR SABBATICAL OFFICERS FOR 2025/2026 ARE:
CLUBS AND SOCIETIES
The SU supports over 70 sports, academic, interest and faith clubs and societies. From American Football to Musical Theatre, Dungeons and Dragons and Cheerleading, there really is something for everyone. Can’t find the society for you? Talk to the SU about how to start one!
Clubs and societies are completely free to join and the SU also has a Participation Fund you can apply to if there are any costs stopping you from getting involved.
To check out what’s on at the SU and look through their lists of societies, just scan the QR code
The SU also supports student networks which enable you to find community and campaign on issues that matter to you:
• Disabled Students’ Network
• Commuter Students’ Network
• International Students’ Network
• LGBTQ+ Students’ Network
• African Caribbean Network
• Asian Students’ Network
• Mature Students’ Network
• Women+ Students’ Network
• Postgraduate Network
IT INFORMATION
IT Service Desk is here to help you with any technological issues you may face during your time with us. They can help with:
• Connecting to the Wi-Fi
• Accessing services such as 365, Adobe, Ultra (the virtual learning environment) and email
• Setting up the multi-factor authentication (MFA)
• Printing and scanning
• ...and much more!
You can find out all about the systems and services managed by IT Services on our Student IT Induction Guide, or search on MyServices.
Your BSU account
Your username is your 6-digit student ID, and your email address is assigned to you during registration, usually your name and surname and your year of enrolment. During registration, your BSU email address is assigned and you set your password. You can reset your password if you forget it at https://password.bathspa.ac.uk.
Internet and Wi-Fi
Campus Wi-Fi is called Eduroam, and you can log in by going to http://cat.eduroam.org - when prompted, you’ll enter your username and add @bathspa.ac.uk after it – if your username is 123456, you’ll enter 123456@bathspa.ac.uk.
Residence Wi-Fi is called ResNet, just log in with your username and password; if you need to set up a device that doesn’t have a web browser like a games console, search MyServices for ‘resnet’ for more information.
MyServices
Accessed by going to https://myservices.bathspa.ac.uk - is your go-to place for support with technology, your course and timetable, finance and more. If you need help, the first place to go is MyServices!
GOT A QUESTION?
Scan to speak to Newt, our friendly AI chatbot!
Microsoft Office 365 for emails, apps and cloud storage
All students get access to Office 365. To access it, go to https://office.com and log in with your Bath Spa account. You can also download the apps directly to your device!
Printing and Scanning
To print, go to https://print.bathspa.ac.uk and upload the files you want to print. To collect, find a printer on campus, swipe your ID card and choose the files you wish to print.
IT Support
The IT Service Desk are available via MyServices to help with any issues you face with computers, apps, internet and more. For assistance, you should first log a call on MyServices to request support and we’ll get back to you as soon as possible. You can also visit us in person at The Student Hub in Twiverton, Newton Park or G.19 at Locksbrook Campus, and if you can’t access MyServices you can telephone on 01225 876500.
Multi-factor authentication (MFA)
To login to BSU apps and services you’ll need to set up multi-factor authentication. It’s as easy as downloading the Microsoft Authenticator app on to your phone and linking it with your BSU account!
Check out our video guide
PERSONAL SAFETY
Bath is one of the safest cities in the country for students, but that doesn’t mean that we shouldn’t be vigilant. There are several things you can do to help ensure that you and your friends continue to stay safe whilst you’re out:
At BSU Safeguarding is everybody's business and includes children, adults at risk (sometimes referred to as 'vulnerable adults'), radicalisation, gender-based violence, harassment and hate crime. If you have a concern about a member of our University community, even if you are not sure the concern constitutes safeguarding, please email safeguarding@bathspa.ac.uk.
STUDENT WELLBEING SERVICES
Student Wellbeing Services (SWS) offers a wide range of effective solutions for any issues you may have including mental health, wellbeing concerns, finance, disability support, and much more. Connect with SWS through MyWellbeing to book appointments, sign up for events and send queries.
Mental health support
University is an exciting place to be, but it can sometimes manifest stress or upset. Our team of professional Mental Health Advisors are available to provide advice, guidance and support to help you with your mental health whilst you’re here with us.
Disability Service
Our dedicated Disability Advisors are here to provide advice and guidance to our disabled and neurodivergent students (you do not need a diagnosis). They can talk to you about gaining a diagnosis so that you can apply for Disabled Students’ Allowance (DSA) which is grant towards your studies that doesn’t need to be paid back! They set up Academic Access Plans (AAPs) that include reasonable adjustments and much more.
Wellbeing advice
Our Wellbeing Advisors offer non clinical support to suit your needs, with guidance on anything from finance to homesickness to housing concerns. Check out the SWS website for more information, or come to their Pop In Service at The Hub.
Care dogs
BSU are lucky enough to have registered care dogs! All our lovely pups are available for drop-in sessions and well-being walks. You can find out more about BSU’s furry friends on the BSU website and head to MyWellbeing to see when you can meet one.
SWS events
SWS runs events throughout the year and all students are welcome to attend. There are a mix of workshops, drop-in sessions, awareness days and more. You can visit MyWellbeing for more information.
Need Help Now?
Howdens Health Assured Wellbeing Helpline is a confidential telephone service that gives BSU students immediate access to support 24/7. Just call 0800 028 3766. Always call 999 if someone’s life is at risk.
Have a crisis that you cannot explain in English? The Helpline is available in over 200 languages, so when calling, if you need to speak to someone in a certain language, just ask the advisor.
The Wisdom App can help you track your wellness and improve your mental health, among other things. Use code MHA173635 to get the app.
Trans* and non-binary support
BSU are committed to creating a fair and inclusive environment for all our students, including anyone who identifies as transgender, non-binary, or as questioning their gender identity. We can help with practical aspects like changing your name on University systems and talking to staff about your pronouns, as well as supporting you through treatments and providing a safe space to discuss any questions that you may have.
Gender-affirming care
The University Medical Service is committed to providing non-judgemental and confidential medical care to all our patients, including those seeking gender-affirming treatment through our trans*-friendly practitioners. We can change your gender on your patient record and assist you with transferring your medical records if needed.
Mediation
Mediation is a voluntary, confidential, and impartial service that helps students resolve conflicts in a structured and supportive way. Whether it's a disagreement with a housemate, a group issue in accommodation, or a personal dispute, Mediation provides a safe space to find solutions that work for everyone involved.
Find out more and how to book an appointment with a Wellbeing Advisor by visiting the Mediation pathway on MyWellbeing.
YOUR HEALTH
University Medical Service
We encourage all our students to register with a medical service whilst living in Bath. Fairfield Park Health Centre provides the University Medical Service at Newton Park Campus. They have appointments available during term-time in the Sophia building at Newton Park, and all year round at the Fairfield Park Health Centre.
You can register directly with Fairfield on their website, you can also register during your registration with BSU.
www.fairfieldparkhc.co.uk
Measles, Mumps and Meningitis (MMR)
If you have not had the MMR (measles, mumps, and rubella) vaccination, especially if you are from outside the UK, we strongly advise to book an appointment at your local surgery and get it.
Meningitis is a serious illness and can be life-threatening. If you have not had the Men ACWY vaccination, we advise you to make an appointment to get it as soon as possible. Both vaccinations are offered by the University Medical Service.
Chaplaincy
Report and Support
Report and Support is an online reporting tool for staff and students at BSU. If you see or experience something that is not OK, you can submit a named or anonymous report, and request support from one of our advisors.
Sexual Violence and Domestic Abuse
You can find information and advice including support offered by our Sexual Violence Liaison Service.
Our Chaplaincy team is here to ensure a culture of spiritual curiosity and inclusion for students at Bath Spa University, whatever your faith or world view. Our chaplains are always happy to meet new people, and are always around for a chat. Check out the Chaplaincy website for a timetable of events. You can visit the chaplaincy in Main House or get in touch via email: chaplains@bathspa.ac.uk
INTERESTED
IN BECOMING A AMBASSADOR? STUDENT
Are you looking for a paid part-time job on campus?
Do you need flexible hours that fit around your lectures?
Are you friendly, outgoing, and love talking to people?
Become a student ambassador!
Our Student Ambassadors show the world what our University is all about. As standard, you will act as a representative of BSU at Open Days and Offer Holder Days. There may also be further opportunities to write blogs and answer questions on our Unibuddy forum, and represent BSU UCAS events, schools and colleges and so on. As one of the many faces of BSU, you’ll play a key role in telling prospective students all about what it’s really like to be at university.
Beyond being a Student Ambassador, we have a whole host of student opportunities available at BSU. You could become a:
• Student Wellbeing Navigator- support your fellow students with their wellbeing, and help redirect them to the services they need.
• Student Communities Admin Assistantprovide admin support to BSU students to help them build communities.
• Student Community Leader- represent your peers and help create a greater sense of unity in your course.
• Sustainability Ambassador- help promote sustainability at BSU through engaging students in various campaigns and projects.
• Campus Life Ambassador- helps with student accommodation, student communications, and events on campus.
• Student Outreach Ambassador- works with schools and colleges to educate students about what it’s like to go to University and why it might be a good option for them.
• Student Finance Ambassador- works with Finance team to support open days and other student facing events. Applications will open in September please check MyCareer for more information .
• Go Global Ambassador - use your experience of participating in Go Global’s international opportunities, for example a Semester Abroad or Summer School, to advise current and prospective students at events and Open Days.
Check the SU website and MyCareer for more opportunities throughout the year. If you’re interested in becoming a Student Ambassador, email us for more information and an application form.
OVER
2.5 MILLION we’re on a mission to lower that number.
takeaway coffee cups are used and thrown away each year in the UK,
BSU doesn’t use single-use plastic or paper cups across any of its catering outlets (beside the large cups at Costa in Commons). So you’ll have to bring your own mug to get a coffee and a 30p discount!
Download the Refill app to your phone and loan a City to Sea reusable takeaway cup. You can borrow a reusable cup for free, provided you return the cup when you finish your drink, or by the end of the 2-week borrowing period. You won’t get charged any money unless you don’t return your cup.
With your help, we’re taking a significant step towards a single-use plastic free future. Thank you!
THE
LIBRARY
The University Library, based at Newton Park, can support you throughout your student journey and offers advice and guidance about your studies.
The Library team are on hand year-round to help with any queries you may have, by email, telephone, and their 24/7 online chat service, as well as in person at Newton Park and the Locksbrook Student Hub.
Resources to help you
Study
The library is open 8am to 10pm, seven days a week during term time. There are over 300 study spaces, and rooms that can be booked for societies and groups.
Students can also book the Sensory Study Room for a quieter, low-stimulation environment, or make use of the Adobe Creative Lab for access to specialist software and equipment.
The Library provides access to over 350,000 e-books, over 100 databases and more than 30,000 academic e-journals via our webpages so you can study anywhere, any time. You’ll also find over 130,000 print books, journals, DVDs and music scores available to borrow from Newton Park; all you need is your student ID card.
The click and collect service transports books between Newton Park, Locksbrook, and Sion Hill, so you can borrow and return print items to where’s most convenient for you.
As well as academic texts, the Library has a wide range of resources linked to your personal interests and wellbeing, as well as online reading lists linked to your course (accessed from your module pages). Roam login can also give you access to online databases, including Box of Broadcasts (BoB), Kanopy and the National Theatre Collection (NTL). Check out the Library website for more information.
Subject Librarians
Each School has a dedicated Subject Librarian to support you throughout your time at BSU. They can:
• Offer 1:1 in person or online appointments for guidance with learning resources
• Help you to identify and find good quality information for assignments, dissertations and research projects
• Provide guidance on using subject-specific databases, journals and how to make the most of your module resource lists.
If you would like to contact your Subject Librarian or book an appointment, you will find their details on the Library’s ‘Subject Resources A-Z’ webpages.
YOUR LEARNING SUPPORT
Supporting you throughout your studies is our top priority. Our professional service teams can offer you advice, guidance and resources depending on what you need.
Academic Access Plans (AAPs)
An AAP is a plan of inclusive adjustments that academics apply to their teaching to make all learning accessible. These include lectures being recorded and extra time for exams (if you have them!). Students may also have Non Standard Reasonable Adjustments (NSRA) that are more bespoke and responsive to individual needs. A Disability Advisor can talk to you about these to make sure that your plan is right for you. Academics can talk to you and make adjustments too, but these will need to be shared back to the Disability Service. Please book to speak to a Disability Advisor via MyWellbeing.
The English Language Unit (ELU)
If English is not your first language and you feel worried about your ability to communicate or your academic writing, the ELU are here for you. Our teaching and support focuses on developing your English language skills through individual tutorials, short courses, and language surgeries at our offices in the Gatehouse at Newton Park. If you’d like to know more, please email elu@bathspa.ac.uk, or come see us in our office at GH.101.
Disability Advisors
Disability Advisors can talk to you about your transition from school to university if you received support at school or college. They are here to listen to you and help you take the right steps to ensure that you have a positive experience here with us. They can support you throughout your studies and can be a good link between you and your academics. They can also talk to you about our Specific Learning Difference Pathway for dyslexia or ADHD and Disabled Students’ Allowance. You might also be interested in joining Autwell, our Autism Wellbeing group. Take a look on MyWellbeing for the dates, times and locations of Autwell and our other student events.
ACADEMIC SKILLS (ASk)
The Academic Skills service (ASk) is a resource for the whole University. They are here to support you in your academic work, at any stage of your academic career.
Based in Commons, the ASk team is here to help students to excel. Whether you would like some feedback on your writing or help with maths and statistics, they offer a range of support, both in person and online. These include:
• One to one feedback on your written assignments
• Academic and digital skills workshops
• Advice on referencing and using AI
• Help with statistics tools such as SPSS or JASP
You can book an appointment with a member of the ASk team either online or in person, at Newton Park or Locksbrook. You can also come to a Drop-in session in Commons (CM.G06) during term time. Go to our web page for more details and to book a workshop or appointment.
Adobe
Creative Campus
BSU is an Adobe Creative Campus, giving students free access to the entire suite of Adobe Creative Cloud and Adobe Express software.
Becoming part of our creative community means access to a vault of elite industry-leading apps, including Photoshop, InDesign, Adobe Express and more. And with access to millions of royaltyfree Adobe Stock images, you’ll never have to scour the web for the perfect image again.
Learn to communicate more effectively, build your personal brand, prepare for the challenges of an increasingly digital world, and achieve your goals as a student here and beyond. Stand out with video, podcasts, webpages, data visualization, and more, and get started quickly with the latest generative AI features from Adobe
Every student on our campus can take courses and earn certified badges from Adobe, showing future employers that you have essential skills in communicating visually, establishing a social media presence, and understanding generative AI.
How do I access my Adobe Creative Suite?
How can I get involved and work with Adobe?
Sign up to be an Adobe Ambassador, keep up to date with our Adobe events via My Profile on the MyBathSpa app and keep an eye out for Adobe on your campus.
Go to the Creative Cloud website and sign in with your Bath Spa University email, username and password.
Download the Creative Cloud application, and then install whichever applications you want to use.
Whatever the world of work throws your way, you’ll be ready.
CAREERS AND EMPLOYABILITY AT BSU
Whether you’ve got a clear idea about what you want to do, or are unsure as to the next steps, BSU’s Careers service is here to help support you, highlight your skills and get you to where you want to be!
Whilst at BSU, you’ll continually learn how to express yourself creatively in a professional environment, and explore different career path options. The Careers Service offer lots of ways into the world of work, but for concerns right now, they can also help you earn whilst you learn through part-time jobs and esteemed internships.
Any time you need CV help, interview tips or need help looking for a job, you can stop by the Skills and Careers Space on the ground floor of Commons at Newton Park, or log on to MyCareer (mycareer.bathspa.ac.uk) with your BSU ID.
Go Global
Certificate in Global Citizenship
Gain an international, interdisciplinary perspective with a guaranteed grant of up to £1000 for a placement abroad. Meet new people and make friends by taking Global Citizenship alongside your undergraduate course.
Apply by Wednesday September 24th 2025, at midday.
Our Go Global Team provides opportunities to study, work and undertake research worldwide throughout your time at BSU.
What international opportunities are available?
• Semester Abroad
• Summer Schools
• Work placements abroad
• International research placement
Check out the QR code for more information.
Semester Abroad
In your second year, you can spend a semester studying at one of our 40 partner universities worldwide. Check out our website to see where you could go for your subject or visit the Go Global office in Main House (room G.02), Newton Park campus, to pick up a brochure and speak with us! We’re open Monday to Friday, 10am to 3pm.
You will need to apply in the first year of your undergraduate degree, by Wednesday 11th February 2026 at midday.
Find out more
“It was quite literally the best 6 months ever, and I wish I could do it again. I made close friends who I know I will keep in touch with for many years, from all around the world! I got the opportunity to go on so many adventures, cabin trips, camping trips, swims, hikes, skiing and so much more– memories that I’ll keep forever! The actual university in Volda is so advanced, and I learnt so many new skills that now supplement my learning back at BSU.”
- Lois Brewer, Semester Abroad at Volda University, Norway
SPA SPEAK GLOSSARY
Academic Advisor:
Your Academic Advisor will be a member of the teaching team from your course and will be available to help and advise you throughout your studies at Bath Spa University.
ASk:
The Academic Skills service (ASk) are here to support you in your academic work, at any stage of your academic career.
Course Rep:
Course Reps are your first point of contact when it comes to raising issues about your course and for passing on what is going well on your course.
Student Life Instagram:
The Student Life Instagram is an Instagram account aimed at current students sharing day-to-day updates, events and information. Check it out at @bathspastudentlife
Student Community Leaders
Student Community Leaders work together to develop an academic community within their school and improve the academic experience of their peers. They work closely with the Vice President Education, Course Reps and academic staff.
SISO:
SiSo is where students can book equipment, workshops and studio bookings.
Ultra:
Our Virtual Learning Environment (VLE). This is where you’ll find all the information you need for the academic side of university. Find out about modules, course notices and interact with your course leaders and other academics.
Unitu:
Our student feedback platform, where students can raise ideas, issues, praise and ask questions. Staff members can respond in real time with comments and solutions.
Your Uni News:
The place to go for all student news, events, updates and more. Access it via the Bath Spa App.
KEY CONTACTS AND ROOM NAMES
Academic Skills (ASk): academicskills@bathspa.ac.uk
Accommodation: accommodation@bathspa.ac.uk
IT Service Desk Team: contact via MyServices or 01225 876500 Library library@bathspa.ac.uk
Student Engagement Team myengagement@bathspa.ac.uk
Student fees (Tuition fees, tuition loans, sponsorship and accommodation payment queries):
Contact our team through MyServices or visit us in the Student Hub!
Student funding (Funding, bursaries and scholarships, and international funding): studentawards@bathspa.ac.uk
Student Information Team:
log a call via MyServices, or you can call via 01225 876115 between 9:30-3:30 Monday to Friday.
Student payments (How to pay fees, instalment dates, payment options and how to update card details):
Contact our team through MyServices or visit us in the Student Hub!
Students’ Union: bathspasu@bathspa.ac.uk
Student Wellbeing Services: access MyWellbeing to speak to our advisors
Security emergency line: 01225 875555
As you explore our campuses and get ready to study, you’ll come across many room name codes. Use the Living Maps to find your way around. It will even give you directions to the room you’re looking for!
Newton Park (NP)
AN - Ashton
CM – Commons
CN – Corston
CP – Compton
LY – Library
MH – Main House
MN – Moreton (Refectory)
MT – Michael Tippett Centre
NE – Newton
SN – Stanton
SO – Sophia
SU – Students’ Union
TE - Twinhoe
TN – Twiverton
UT – University Theatre
VY – Vinery
WE – Wellow
Locksbrook – LC.LR and Summix – SX
Oldfield Park Theatre Workshop – OP.OW
Paintworks – PW.AW
Campus addresses
Newton Park:
Bath Spa University, Newton Park, Newton St Loe, Bath, BA2 9BN
Locksbrook:
Locksbrook Rd, Bath, BA1 3EL
Need Help Now?
Howdens Health Assured Wellbeing
Helpline is a confidential telephone service that gives BSU students immediate access to support 24/7. Just call 0800 028 3766.
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