Children's Centre Information and Advice Service

How to contact us?

If you would like to make an appointment to see a member of the Information and Advice Team please complete the reply slip and return it to your Children’s Centre.

Alternatively you can telephone the Family Information Service on 0800 0731214/01225 395343 or 07980 998906 and they will arrange for the Information & Advice Officer to contact you.

As your child gets older you may be faced with all sorts of unfamiliar problems and issues. If you are unsure where to look for information call the Family Information Service. We will endeavour to respond promptly to enquiries and if we are unable to help we will put in touch with people who can.

If you would like to make an appointment with the Information and Advice Officer contact the Family Information Service:

Family Information Service Riverside Offices, North Block Keynsham Bristol BS31 1LA

Children’s Centre Information & Advice Service

Telephone: 0800 073 1214 Or 01225 395343 Email: fis@bathnes.gov.uk Text: 07980 998906

Family Information Service information on childcare, early years education and family support 0800 073 1214 / 01225 395343

Family Information Service information on childcare, early years education and family support 0800 073 1214 / 01225 395343

Who are we?

The Information & Advice Service is part of the Family Information Service and provides individual appointments at a Children’s Centre in your area.

There are also drop-in sessions in some Children’s Centres and visits to existing groups.

You can contact the service direct or ask your Health Visitor or Children’s Centre Worker to do it for you.

The Service can help you by:-

Do you need more information?

Looking at your entitlement to welfare benefits, tax credits, free school meals etc. and helping with claim forms

If you would like a member of the team to contact you, please fill in the details below and hand it in to your Children’s Centre reception or send to:-

Supporting access to debt and housing advice

Family Information Service First Floor Riverside Offices, North Block Keynsham Bristol BS31 1LA

Providing you with information to help you to make decisions about your family’s future and give you confidence to return to work.

Helping to source funding to pay for your childcare.

NAME: ADDRESS:

Identifying appropriate registered childcare options.

Linking you to other organisations that can help you find work/training, etc.

POSTCODE: TELEPHONE: What is your enquiry about? (please tick) Benefits Training Funding

The service is available to anyone with children up to the age of 20



For details of these sessions and information about the Children’s Centres please telephone the Family Information Service.

Detach here

Childcare All enquiries will be dealt with in strict confidence and the advice given will be impartial.

Other (please specify)