TRAINING
S C H E D U L E
RS RS
(630)-758-1575
NICAL MANAGER
en in the industry for 18 years. He started in tallation and service, then moved to commercial d service. Bruce started with BASE 6 years ago. with 2 boys and enjoys anything to do with the favorite part about his position is being able to with equipment!
LY CHNICAL MANAGER
(630) 758-1563
2024 TECHNICAL SALES MANAGER OF THE YEAR
een in the industry for 29 years. He has worked on Commercial, Industrial and Refrigeration. Kelly has Tech Support and Training for 11 years now. He is h 2 kids Kelly loves enjoying the outdoors with the ting, fishing, camping and teaching his kids sports.
CLASSROOM TRAINING WITH OUR TECHNICAL MANAGERS
*All class lengths may vary depending on attendees’ questions and instructors’ explanations
*We will ensure a one-week notice is given should any class be canceled.
CLASSROOM
VIRTUAL TRAINING
VIRTUAL
COMMERCIAL LIVE-LAB
Managing & Growing Service Profitably
Date & Time: September 11-12, 2025 | 8AM-4PM
Location: 779 Church Rd. Elmhurst, IL 60126
Class Description
Managing & Growing Service Profitably is an in-depth review of the principles and strategies necessary to run a profitable service department or division. Many dealers view their service department or division as a necessary evil or loss leader, not a profit machine. In this course, dealers will learn the correct approach to running a profitable service department or division that can generate 20-35% net income each month.
Class Mission
Learn the top five keys to managing and growing your service department along with the tools to put them in place.
Determine how to correctly charge for technician labor.
Turn your service department into a profit machine Manage, motivate and maximize service technician’s performance.
Learn what the service department’s potential is and how to capture it.
Maximize performance through efficient dispatch and scheduling.
Proper management and pricing of maintenance agreements (Residential & Commercial)
Jennifer Shooshanian
brings her vast knowledge and experience as a service manager to BDR’s training program She helps dealers appreciate their service department as a profit center, not just a necessary evil Jennifer started in the HVAC industry at Jacobs Heating & Air in 1991 Her experience includes new construction and retro-fit, but her specialty and passion is service She ran Jacobs service department for 6 years During this time, the service department’s revenue and net profits increased by over 50% with fewer technicians than when she started.
Sign-Up Details
Price: $450 per person
Contact :Diana Piatek dpiatek@basesolutions.com
Who Should Attend
Owners, Service Manages, & Dispatchers
HOW TO LEVERAGE MARKETING FOR YOUR COMPANY
During this class, we will be covering various topics as to why marketing is imperative for an HVAC business, how to determine your budget, how to create a marketing plan and MORE!
23 & 25 SEPT
7:30AM - 8:30AM
9/23 - ELMHURST 9/25 - TINLEY
TRAINING TRAINING
SHARPEN YOUR SKILLS WITH PRO1
What we’ll cover:
Intro to Pro1 and a brief overview of the company
Overview of the product families
Nomenclature and functionality
Best heat pump options
Wireless, ProSync, a solution to the problem of not having enough wires
NEW Wi-Fi 2 0
BASE SOLUTIONS PRESENTS
24 SEPT
8 AM - 2 PM ELMHURST
Ductless Product Overview Technical & Service Training
INTRODUCTION - 8AM
HITACHI AIRHOME
HITACHI AIRHOME 1-1 SPLIT RESIDENTIAL
SYSTEMS OVERVIEW
OVERVIEW OF AIRHOME 400, 600, AND 800 SERIES.
HITACHI AIRHOME MULTI
MULTI PORT RESIDENTIAL SYSTEMS OVERVIEW
HITACHI AIRCORE 700
HITACHI AIRCORE 700 1-1 LIGHT COMMERCIAL
SYSTEMS OVERVIEW
LUNCH PROVIDED
HITACHI TECHNICAL & SERVICE TROUBLESHOOTING WITH STEVEN SOUTHERS (SENIOR TECHNICAL
SUPPORT/POST SALES MANAGER).
LIVE LAB EQUIPMENT TIME
WHAT WE’LL COVER:
Family of IDS Product Overview
IDS Product Features and Benefits
IDS systems
IDS with other equipment
Set up and Install of IDS
Initial Startup
Charging the system and verifying the charge
Dip switch settings
Advanced diagnostics and troubleshooting
COMED HAS RELEASED NEW TRAINING MODULES FOR RESIDENTIAL HEAT PUMP INCENTIVES AND IS HOSTING IN-PERSON SESSIONS RIGHT HERE AT BASE!
IF YOU’VE ALREADY COMPLETED THE FIRST 4 MODULES: YOU ONLY NEED TO COMPLETE THE 2 NEW MODULES. (FIRST 2 HOURS OF FULL SESSION). IF YOU STILL NEED ALL 6 MODULES: JOIN US FOR THE FULL 6-HOUR COURSE (INCLUDES ALL REQUIRED MODULES).
DON’T MISS THIS CHANCE TO GET CERTIFIED AND UP TO SPEED WITH COMED’S LATEST REQUIREMENTSRIGHT AT YOUR LOCAL BASE BRANCH!
⚠ PLEASE NOTE: CLASSES REQUIRE A MINIMUM LEVEL OF PARTICIPATION AND MAY BE CANCELED IF TURNOUT IS LOW. 8AM-2PM
Synchrony Webinar: Selling with Finance
October 9 | 8-9AM |
Virtual Class th
Offer financing with confidence and close more deals!
For HVAC contractors seeking to boost residential sales. Use expert strategies from the Synchrony team to leverage financing options for selling at the kitchen table. Don't miss this opportunity to empower your team and drive business success with proven Synchrony financing tools.
What We'll Cover:
Offer Financing Every Time
Bring it up early, bring it up often – we’ll show you how to make it part of your routine.
Handling Dealer Fees
Smart strategies to pad your estimates and cover financing costs without losing margin.
Flexible, Reusable Credit
Revolving credit card usable with you and other Synchrony Home Improvement dealers.
No Limits, No Penalties
No minimum or maximum finance amounts. No early payoff penalties for customers.
Paperless and Simple
Fully digital application process – customers just need an email address!
Dedicated Support
Access to a dedicated Synchrony account manager whenever you need help.
Free Marketing Materials
Boost your visibility with ready-to-use financing flyers, decals, and more.
*Residential Only. Financing available for primary or second homes. No commercial or investment properties.
Jon Dvorak Senior Sales Specialist HVAC Products Group Synchrony
Reserve Your Spot Now!
BASE University CAMP BOOT
GOTANEWTECH?
Covering basic installation and startup on residential equipment with training aimed for newer technicians
WEEK 1 | TWO CLASS DAYS | 9/2 & 9/4
WEEK 2 | TWO CLASS DAYS | 9/9 & 9/10
WEEK 3 | THREE LAB DAYS | 9/16–9/18
ALL DAYS WILL RUN FROM 7AM-3:30PM
Class/lab days can be broken up over a 12month period to still be eligible to receive a completed Boot Camp certification.
Techs can attend individual days to learn or brush up on specific topics being taught that day!
You must attend all four classroom days to be eligible to attend subsequent lab days.
Morning snack and lunch will be provided each day.
See next page for class/lab details
ALL DAYS WILL RUN FROM 7AM-3:30PM
WEEK 1 | DAY 1 | 9/2
PRODUCT OVERVIEW
SAFETY/TOOLS NEEDED AND WHY!
R454B TRAINING
AIRFLOW
WEEK 1 | DAY 2 | 9/4
BASEUniversity SCHEDULE BOOT CAMP
A/C AND HEAT PUMP INSTALL AND CORRECT PRACTICES
VACUUM AND STARTUP
FURNACE INSTALL
WEEK 2 | DAY 3 | 9/9
DRAINS/PIPING/GAS VALVES
TORCHING
PRESS FITTINGS
WEEK 2 | DAY 4 | 9/10
COMBUSTION ANALYZER
LEAK DETECTION/TROUBLESHOOTING
RECLAIM/RECOVERY
TROUBLESHOOTING - LAB
WEEK 3 | DAYS 5-7 | 9/16-9/18
SAFETY
LIVE LABS - TEAR OUT AND INSTALL EACH STATION 25% OFF
PRODUCTS 25% OFF
Student receives 25% off ONE of the following vacuum pumps: NAV-NP2DLM 2 CFM, Cordless, Break Free SeriesNAV-NP4DLM 4 CFM Cordless NAV-NP4DP 4 CFM AC Motor NAV-NP7DP 7 CFM, Dual Voltage AC Motor Pro Series NAV-NRP6Di 6 CFM, DC Digital Control Master Series NAV-NRP8Di 8 CFM, DC, Digital Control, Master Series Student receives 25% off ONE Klein Student Starter Kit KL-M2O41918KITFP-SDMN6 - Dual Port Manometer & Press SW TesterFP-SC440 - 400A Clamp Meter Dual Display Inrush
SCAN TO REGISTER
LIBERTIES AND NON-DEALERS: BASE PRICE
LIBERTIES PLUS: 50% OFF VIRTUAL, CLASSROOM & LIVE LAB
CCE: FREE VIRTUAL, CLASSROOM & LIVE LAB
BOOT CAMP CLASSROOM AND BOOT CAMP LIVE LABS FOR ALL DEALERS WILL BE PRICED AS SHOWN BELOW. DEALERS MAY APPLY CO-OP FUNDS!
PRICE FOR REGULAR IN-PERSON CLASSROOM CLASSES: $20 RESIDENTIAL LIVE LAB: $75 VIRTUAL CLASSES: $10
PRICE PER DAY FOR RESIDENTIAL SYSTEMS BOOT CAMP CLASSROOM DAYS: $100 (EXCLUDES LAB DAYS) WE ARE OPENING THIS UP TO ALLOW A COMPANY TO SEND A TECH FOR ONLY ONE DAY. REQUIRES A MINIMUM OF 2 REGISTERED PARTICIPANTS TO RUN CLASS AND A MAX OF 20.
PRICE PER DAY FOR RESIDENTIAL SYSTEMS BOOT
CAMP LAB DAYS: $200
LAST 3 DAYS OF “REMOVE AND REPLACE” UNITS IN LAB. (TECHS WILL HAVE TO COMPLETE THE FIRST 4 DAYS OF IN CLASSROOM TO QUALIFY FOR ANY IN LAB CLASS) REQUIRES A MIN OF 2 REGISTERED PARTICIPANTS TO RUN CLASS AND A MAX OF12.
PRICE FOR COMMERCIAL SYSTEMS LIVE LAB CLASSES: $100 THERE WILL BE MORNING AND AFTERNOON SESSIONS WITH DIFFERENT CONTENT $200 FOR THE DAY FOR BOTH CLASSES OR $100 PER CLASS. REQUIRES A MIN OF 4 REGISTERED PARTICIPANTS TO RUN CLASS AND A MAX OF 8.
GROUP PRICING FOR ONE COMPANY ON A SCHEDULED DAY IS AVAILABLE SPEAK TO KELLY OR BRUCE FOR GROUP PRICING
INCENTIVESCCE?ALLTRAININGISFREE ALLCLASSROOM, VIRTUALANDLIVELABSAREFREE.
B(LIMIT1ATTENDEEFORCOMPLETE OOTCAMPDURATION)
S$300KTOTALCOMMERCIAL ALESINPAST12MONTHS? CALLCLASSROOM/VIRTUAL LASSESAREFREE 50%OFFLIVELABCLASSES
R*FULLPAYMENTREQUIREDAT EGISTRATION. REFUNDWILLBECGIVENWHENTHEPARTICIPANT OMPLETESTHECLASS
NEWLYSIGNEDDEALER?FFREETRAININGFORONEYEAR ROMDATEOFSIGN.
( UEXCLUDESBOOTCAMP NLESSDEALERISCCELEVEL)
(BELOW)
SEPTEMBER
ELMHURST: ELMHURST:
BOOT CAMP DAY 1 7AM-3:30PM
ELMHURST: ELMHURST:
BOOT CAMP DAY 3 (7AM-3:30PM)
ELMHURST:
BOOT CAMP LABS (7AM-3:30PM)
BOOT CAMP DAY 4 (7AM-3:30PM)
BOOT CAMP DAY 2 7AM-3:30PM
ELMHURST: TINLEY HVAC Marketing Simplified 8AM-12PM
8AM-4PM
ELMHURST: PRO1 THERMOSTAT (7:30AM-8:30AM)
GURNEE: BOSCHIDS (8AM-12PM)
BASIC HEAT PUMP/ BALANCE POINT (4-6PM)
TINLEY: PRO1 THERMOSTAT (7:30AM-8:30AM) COMED (8AM-2PM)
BASIC HEAT PUMP/ BALANCE POINT (4-6PM)
OCTOBER
ELMHURST:
BOSCHIDS (8AM-12PM)
ELMHURST:
SMALL SUNLINE STARTUP, COMMISSIONING & SERVICE (7AM-11AM)
ELMHURST: TINLEY: ELGIN: HITACHI (8AM-2PM)
ELMHURST: COMED (8AM-2PM) COMED (8AM-2PM)
VIRTUAL; SYNCHRONY FINANCING (8-9AM)
ELMHURST:
CORE STARTUP, COMMISSIONING & SERVICE (7AM-11AM) PRO STARTUP, COMMISSIONING & SERVICE (12-4PM)
ELMHURST: TINLEY: GURNEE: BOSCH
GREENTHERM: 8-12
GREENSTAR: 12-4:30
BASIC HEAT PUMP/ BALANCE POINT (7-9AM) TINLEY: HH8 (4-6PM) AURORA: SSE (4-7:30PM)
BOSCH GREENTHERM: 8-12 GREENSTAR: 12-4:30
BOSCH GREENTHERM: 8-12 GREENSTAR: 12-4:30
ELGIN: SSE (4-7:30PM) A2L (7-9AM) ECON (7-9AM)
NOVEMBER
