Best Email Management Software + Features to Look For
Whether we’re writing, reading, or complaining about them, one thing remains true: Email is a central part of many of our professional lives. And though each day seems to bring a new tool ready to reduce the number of emails we receive, they hardly ever seem to make a dent. Though completely eliminating email is probably out of the question, there are tools we can use to make email more manageable. In fact, there’s a whole category called email management software that’s dedicated to just that.
What is email management software? Email management software is a tool that helps you manage, sort, organize, and send email. Generally speaking, email management tools tends to focus on a few different areas:
Received email — Tools in this category are mainly focused on managing incoming emails from your audience, be they customers, clients, students, patients, sales leads, or employees from other departments. These tools are mostly focused on one-to-one interactions.
Bulk email — Tools in this category are mainly focused on sending emails. These tools are used for one-to-many communication. You also have expanded capabilities to see things like