BAPTISTCARE CORE SERVICE AREAS
Residential Aged Care
Strategic Goals:
BaptistCare’s residential aged care services have achieved major improvements in operational performance and the supporting business systems over the previous Strategic Plan period, as evidenced by performance against industry benchmarks and a range of KPIs such as occupancy and clinical benchmarks.
• Growing up to a total capacity of 2500 beds by 2020,
It is planned that BaptistCare will increase the level of focus on meeting missional needs and grow the provision of residential aged care services for the long term. BaptistCare will do this through continuing to invest in service improvement, support systems, and property development, improvement and acquisition.
Growing up to a total capacity of 2500 beds by 2020
• Creating a balance of ‘Missional’ (supported resident ratio greater than 40%, or presence in rural and remote locations) and higher performance facilities, while ensuring financial sustainability through achieving agreed industry benchmarks, • Implementing improved Person-centred care and Lifestyle service delivery strategies, • Implementing enhanced Palliative and Dementia care strategies, while maintaining 35-40% dementia secure beds and improving building design, • Upgrading and implementing new care delivery systems and assistive technologies.
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