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Cancun October Expedia Lodging Partner Services Ecommerce Seminar

Expedia Lodging artner SMexico ervices Grand Fiesta Americana Coral Beach,PCancun, October 10, 2015 Ecommerce Seminar Grand Fiesta Americana Coral Beach Cancun, Mexico October 10, 2015

We bring you the World

the World

Power of Partnership

Every second, 6 room nights are booked on an Expedia site 路 19 Years est. 1996

路 70 Countries 路 35 Languages

路 150 Booking Sites

Agenda Welcome Expedia.com USA Expedia Canada & LATAM QuesJons & Answers Break – Trade Show Travelocity.com ConnecJvity Expedia Media SoluJons Hoteles.com Hotwire.com Raffle Trade Show

Pablo Castro Lori Huibregtse Brian Flanagan Discussion Panel Exhibitors Naaz Nichols Gabriel Menis Raul Mamani Fernando Ramos Doris Feliz Sarah MarJnache Exhibitors

10:00 am -­‐ 10:10 am 10:10 am -­‐ 10:25 am 10:25 am -­‐ 10:40 am 10:40 am -­‐ 11:25 am 11:25 am -­‐ 12:10 pm 12:10 pm -­‐ 12:25 pm 12:25 pm -­‐ 12:40 pm 12:40 pm -­‐ 12:55 pm 12:55 pm -­‐ 1:10 pm 1:10 pm -­‐ 1:20 pm 1:20 pm -­‐ 1:30 pm 1:30 pm -­‐ 2:00 pm

Pablo Castro

Senior Director of Market Management for Expedia in Mexico and Central America Pablo oversees the market management team responsible for developing and executing strategic marketplace initiatives to drive long-term relationships with hotel supply partners throughout Mexico and Central America.

Pablo received a Master’s of Science degree in Trade, Transport & Finance from City University Cass Business School in London as a Chevening Scholar, and a Bachelor’s degree in Economics from the University of Costa Rica.

Lori Huibregtse

Senior Manager on Ecommerce Expedia Promo & Merchandise US

Lori Huibregtse has been a part of Expedia for the last 9 years.

Most recently she is the supply lead for Merchandising on Expedia. com working closely with Market Management on new merchandising opportunities to drive successful campaigns for supply partners.

Brian Flanagan

Senior Director of Product and Retail for Expedia Canada and Latin America Brian leads E-Commerce initiatives for the company related to Expedia.mx as well as for Canada, Brazil and Argentina.

Brian is a seasoned E-commerce and mobile leader with over 20 years of experience in Product Development, Service Creation and Product Marketing.

Naaz Nichols

Senior Director Customer Contact Expedia- Travelocity US Naaz Nichols is the Senior Director of Integrated Marketing Communications at Travelocity, where she leads all Merchandising, PR, Social Media and Customer Experience activities.

Naaz has an impressive track record of driving results in high-growth, ROIfocused environments across the customer lifecycle from acquisition to retention.

Prior to joining Travelocity, she has held various leadership roles in sales and marketing at Nokia, Match.com and Northwest Airlines.

Fernando Ramos

Manager for Merchandising Hotels.com Latin America and Brazil Fernando Ramos is a Merchandising Manager at Hotels.com, where he leads the development and execution of all merchandising strategies across multiple points of sale in Latin America, including Hoteles.com in Mexico.

Fernando has worked in the Travel industry for close to 10 years, having held several positions within Expedia Inc. such as Hotwire and Hotels.com.

Doris Feliz

Regional Manager Hotwire Hotel Supplier Relations US Doris Feliz is a Regional Manager at Hotwire.com. She managed hotel relationships for many Int’l markets including MX & Caribbean and now oversees a team of Account Managers for the East Coast of the US, all the way from wonderful NYC down to beautiful Key West.

Prior to Hotwire, Doris held Director or Revenue positions with Hilton Hotels in South Florida.

When she’s not sitting on a plane flying over the East Coast, she is enjoying South Florida’s outdoors life with her son Joshua and their boxer, Luke.

Ana Paradela

Director of Advertising Sales at Expedia Media Solutions for LATAM and Caribbean.

Ana leads the Latin America Media Sales team for the display product which includes Social Media, Mobile, and Display Ads at all Expedia Platforms worldwide.

Ana has 17 years of experience in the travel & hospitality business of which the past 7 years have been dedicated to digital media sales.

Raul Mamani

Senior Business Development Manager Mexico & Central America Expedia Media Solutions Raul Mamani is the Sr. Business Development Manager, Mexico & Central America at Expedia Media Solutions where he is in charge of leading and proposing cohesive digital marketing strategies to hotel partners, destinations and other verticals related with the promotion of travel in his region.

Raul is a very successful marketer with over 20 years of combined experience in the hospitality and digital media industry . Prior to Expedia, he has worked with some of the most prominent hotel brands in North America including Hilton, Hyatt and some other independent hotel companies in other parts of the world, occupying key positions in Revenue Management, ecommerce and Sales and Marketing. He has also held some other important positions in Digital Marketing and Electronic Distribution firms such as Travel Click and Milestone Internet Marketing Inc.

Gabriel Menis

Connectivity Manager within Expedia Global Accounts team Gabriel manages the interface between Expedia and chain partners’ reservation systems, such as Accor and Hilton.

He is also the connectivity pillar for the West USA and Latin America markets. Gabriel has over 10 years’ experience in the online travel industry across LATAM, Europe and North America.

Prior to joining Expedia connectivity team in Montreal, Gabriel worked with air connectivity for online travel agencies at GDS Company Amadeus, in France and Brazil.

Trade Show Participants

The Expedia’s Mexico and Central America Lodging Partner Services Team is dedicated to delivering partners incremental sales & increased operational efficiencies for Mexico and Central America Hotels.

Expedia is the world’s leading online travel provider, helping millions of travelers per month plan and book travel. The company aims to provide personalized service, the latest technology, and the widest selection and best deals on flights, hotels, flight + hotel packages, rental cars, activities, cruises, and more. The free, award-winning Expedia App lets travelers book flights and hotels from anywhere, see real-time trip updates, earn triple Expedia+ points, and score mobileexclusive deals. A strong worldwide presence, Expedia has 20+ sites across the globe that provide localized offers for customers throughout the United States, Asia, Australia, Canada, Europe, and Mexico.

Expedia PartnerCentral has been making considerable changes to improve the tools you use to manage your hotel’s business with Expedia. Stop over and see new features that will simplify the things you need to get done every day.

Meet with the team directly responsible for Expedia PartnerCentral and learn something new, ask a question or tell us how we can make things better.

Merchandising for Expedia.com; Expedia Canada, Mexico, Brazil and Argentina are the teams that lead the merchandising and promotional efforts for the specific point of sales Expedia.com, Expedia.ca, Expedia.mx and Expedia.br.

Expedia Media Solutions is dedicated to building innovative media partnerships for travel advertisers enabling them to leverage Expedia’s network of leading travel brands and global sites. Expedia Media Solutions has revolutionized the way brands reach and connect with online travel consumers, emerging as a thought leader in online advertisinportfolio g sales among travel and e-commerce brands.

With a growing product offering a multitude of advertising and sponsorship opportunities, Expedia Media Solutions has created a viable marketing platform for advertising partners to reach the 78 million worldwide monthly unique visitors that visit Expedia Inc. sites. For more information, visit www.advertising. expedia.com.

Expedia+ rewards is Expedia’s loyalty program, offering members the ability to earn and redeem points for travel booked on Expedia. The most frequent travelers can qualify for +silver or +gold status, entitling them to additional +VIP Access benefits and perks to upgrade their travel experience. Visit our booth to learn more about what opportunities exist for you as partners to target these loyal Expedia customers, and how programs like +VIP Access help attract this valuable customer segment.

Connectivity lets you manage your Expedia rates, availability and bookings directly through your hotel system. By passing information automatically between your hotel system and Expedia, as rates change or bookings are made we’re all kept up to date. No fax, no email, no fuss!.

expedia

Collections

Collections Team at Expedia is responsible for the run the hotel collect cycle on pay at the hotel reservations process and help the hotel partners answering their queries during this cycle.

Expedia Local Expert® (LX) offers expertise and assistance in booking events, activities, tours, attractions, ground transportation and other services to our consumers in over a thousand destinations around the world. Drawing from a rich portfolio of thousands of tours and adventures across the globe, these services are available online, over the phone and face-to-face at one of our concierge and activity desks in major resort destinations. Exceptional service to our consumers, lodging partners, and supply partners is of the utmost importance. LX helps travelers get the most out of each destination, which in turn develops loyal Expedia customers and supports our supply partners in growing their business.

Hotels.com® offers you more than 240,000 properties, quality hotels, B&Bs and serviced apartments around the world. Whether you’re looking for national chains or local favorites, we’ve got over 100,000 deals to make sure you find exactly what you’re looking for. With the best-in-class global Rewards program, Welcome Rewards®, a 24-hour call center and over 11 million verified guest reviews, Hotels. com is the obvious choice for hotel booking.

Travelocity wants to inspire you to “Go & Smell the Roses!®” and is dedicated to being your kindred spirit – a travel companion and a travel instigator, roaming the world beside you while helping make your traveling experience memorable with innovative apps, competitive prices and 24/7 customer service. Based in Dallas, Texas, Travelocity is owned by Expedia, Inc., one of the world’s leading travel companies, with an extensive brand portfolio that includes many of the world’s leading online travel properties.

Hotwire® helps sell your unsold rooms via our unique opaque model, allowing you to easily generate guaranteed business. Because we don’t show your hotel name at the time of booking, you can safely discount to fill rooms. Best of all, no cancellations, no allotments, prepaid virtual credit card at time of booking, easy connectivity options and you can change your rates yourself! Add your hotel to Hotwire® today at http://www.hotwire.com/enrollment.jsp

Dingus develops and commercializes technological tools. Our system stimulates sales management, automates operational processes and integrates in all systems that take part in the sales process. Pioneers in technology distribution, we set the benchmark in main holiday destinations. From price strategy to booking management, Dingus offers a wide range of solutions that meet hotel distribution and direct sales needs.

TravelClick (TravelClick.com) provides innovative cloud-based solutions for hotels around the globe to grow their revenue, reduce costs and improve performance.

TravelClick offers hotels world-class reservation solutions, business intelligence products, and comprehensive media and marketing solutions to help hotels grow their business. With local experts around the globe, we help more than 38,000 hotel clients in over 160 countries drive profitable room reservations through better revenue management decisions, proven reservation technology and innovative marketing.

Omnibees is a technology that helps the hotel in the areas of distribution, analysis and marketing that has several integrated tools, among which the Booking Engine for the hotel’s website, Channel Manager, CRS, Business Intelligence and CRM. The integration of different tools in a unique technology allows hoteliers to maximize time and resources, and the brand guarantees an increase in hotel revenues by over 40%.

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Expedia Partner Central Expert

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