I
t is a great honour to have been asked by Baltma Tours to write this introduction to their brochure. Baltma and Kaliningrad have become a part of my life since my first visit in 1992 and I return every year. Baltma simply is Kaliningrad for most visitors from abroad as they look after you from your arrival to your departure. Your clients may be nervous and uncertain when they arrive, but they will leave satisfied and stimulated.
What makes me feel so confident in their hands is the continuity of their staff.Whenever I arrive at the airport or at one of the land borders, I feel I am returning home since the same kind people are there to greet me and the feeling is repeated when I enter the office. Whatever the nature of your business, Baltma will take it over in the best sense of the word. They will book the hotels, arrange the transfers, organise the sightseeing and any specialist requests that your agency might have. It does not matter whether you are booking individuals or a large group, they can cater just as easily for both. I have been happy and safe in Baltma's hands for 23 years now, whether I have come as a group leader or on my own. Try them for your clients and I am sure you will feel the same way.
Neil Taylor Author of Baltic Cities (Bradt Guides)
Albert Prokhorchuk
Michail Drutman
3