DA processing delays

A gateway to Council

Council’s Community Portal is live and waiting for you to visit.

The online platform is our community’s one-stop-shop and allows you to register, login and interact with Council online 24/7. The portal has been popular and now has over 600 registered users, including residents, businesses and real estate agents. Using the portal you can:

Report potholes

Submit requests

Pay your rates and charges

Apply for certificates and more!

Visit and start exploring the Community Portal at ballina. nsw.gov.au/communityportal

Hot tip!

Registering gives you a more personalised experience that will continue to improve as we increase our online services.

DAS ONLINE KEEPING YOU IN THE KNOW

Want to keep up to date with Development Applications in your area?

The DAs Online section on Council’s homepage of the website is your portal to keeping up to date. STEP 1 Go to da.ballina.nsw.gov.au STEP 2 Read and agree to the Terms and Conditions for use STEP 3 Click on the ‘Applications on Exhibition’ on the applications menu on the left side of the page.

Specific applications can also be found via the ‘search’ function on this page. You can search by applications submitted this week or this month. You can also go into the search function and fill in the fields to find a particular street or application type.

DELAYS TO DA ASSESSMENT TIMES

Due to a number of exceptional circumstances, Ballina Shire Council is experiencing delays in assessment times for all Development Applications. We apologise for the inconvenience and thank applicants for their patience during this time. We are working hard to complete the assessment of each application as quickly as possible.

Since mid-2020 Council has experienced an unprecedented surge in DA assessments. Our staff have also been working on large-scale and complex subdivisions; transitioning to online and virtual service delivery for all planning-related applications via the NSW Planning Portal; and navigating the impacts of COVID-19 and border closures.

How you can help

To help us reduce delays, please ensure your application is complete and the required information is comprehensive, clearly labelled and referenced throughout the application documentation.

For more information visit ballina.nsw.gov.au/the-da-process Extension of Application Review TimeframesProcessing and adequacy review timeframes for applications submitted via the NSW Planning Portal between 20 December 2021 and 16 January 2022 (inclusive) will be extended due to the Christmas and New Year break.