report ESG
ntroduction I
Climate change is the biggest challenge of our generation
The world as we know it is constantly changing at a sometimes-scary pace. Healthcare crisis, the effects of the acceleration of climate change, energy crisis and its intensification due to geopolitical conflicts impose on societies and individuals the need to develop new strategies on environmental, social and corporate governance issues.
ESG is now indispensable within the context of sustainable and inclusive development.
The acronym ESG has been top news for a while now and is associated with a number of developments not only in business but also in the wider economy, touching on important social aspects.
Environment - Social - Governance are the pillars. More and more organizations are measuring, disclosing, and managing the risks and opportunities associated with sustainable development, raising the bar in terms of the sustainability strategies they adopt.
At our school, we believe it is our duty to adopt policies and ways to ensure that our footprint on the environment and people is constructive and effective.
Our priority and responsibility are to initiate tomorrow’s citizens into environmental sensitivity and a sense of social contribution.
The purpose of our organization, which you will find in the following pages, and we would like you to read carefully, is to help create a positive, lasting change in the world. We aspire to do this by accelerating sustainable and inclusive growth through direct and measurable impact on the environment and society.
ESG, therefore, is not just a way of measuring the sustainability of a business. It is a new philosophy that encourages the business community to take on its role as a catalyst for change, contributing not only to economic value but also to social and environmental well-being.
Aikaterini Mantoulidou Mandoulides Schools President
Mandoulides Schools at
a Glance
At a Glance
Strategy & ESG Highlights
Sustainable Development Goals (SDGs), also known as Global Goals, were adopted by the United Nations in 2015 as a universal call for action to end poverty, protect the planet and ensure that by 2030 all people be enjoying peace and prosperity.
Environment Society
The Schools aim to raise the awareness of students, parents and employees on environmental issues through several actions Climate change requires coordinated actions and environmental awareness.
Continuous learning of the staff and daily evaluation of the services characterizes our organization. The continuous development of employees as well as students leads to a community that is aligned with ESG values.
Corporate Governance
An integral part of our mission is the creation of an environment that is safe, supportive, fruitful and creative, in accordance with the principles and values that have governed the Schools since their establishment.
The main concern of the Schools is the harmonization of man and his activities with the environment in which he lives, so as to ensure both the quality of life and the sustainability of nature in the present and in the future.
Sustainable development benefits society and secures its future. With coordinated actions, we offer a lasting contribution to society and link economic development with sustainability.
Digital transformation is a basic condition for sustainable development, low environmental footprint, extroversion and dealing with competition.
It facilitates the daily life of students and employees and ensures an orderly and safe operation.
The adoption of the principles of sustainable development is a main concern of the Schools. The dedication of their people, the trust of collaborators and partners, within and outside borders, the recognition of the communities in which they operate are added values to their work.
Digital transition is a challenge for modern organizations. Data analysis leads to safer decisions. It enhances customer satisfaction and contributes to the immediate tracking of targets.
Environment Community
62% of electricity came from renewable energy sources, while CO2 emissions were reduced by 26%.
It is our commitment to provide an inclusive workplace.
In 2023, the percentage of male employees was 42% while the one of women was 58%.
Continuous training with awareness and responsibility programs, e.g. tree planting in Alexandroupoli, collaboration with the environmental organization iSea.
We integrate recycling into the school environment with the installation of 100 recycling bins with a total volume of 8.000 lt.
By reducing paper pages per student by 7%, we minimize our ecological footprint.
Full compliance with the EU General Data Protection Regulation 2016/679
Through training programs for upskilling and personal improvement, we offer more than 2.485 hours of training to teaching and administrative staff.
Wishing to ensure that students have equal opportunities to access Education, we provide financial assistance to needy students and full or partial scholarships.
We reinforce the work of associations and clubs, and cultivate in students a deep sense of responsibility and contribution through our actions.
All applicable national safety protocols are strictly followed, and best practices are implemented to ensure a healthy and safe environment for all.
Complete absence of incidents of breaching the privacy of systems and information, and frequent training of students on safe internet.
1 out of 6 schools in Greece and 1 out of 417 schools worldwide that have been selected by Microsoft as a “Microsoft Showcase School” for the 8th consecutive year.
E
nvironment
• Renewable energy sources
• Replacement of conventional light bulbs
• Ecological practices
• Paper consumption
• Waste recycling
• Environmental education
ESG is not just a moral imperative, but a strategic decision for a sustainable and responsible future.
Climate change, for which human activity bears a major share of responsibility, is the most important problem of our time and is disrupting sustainability the international community.
To tackle it, it is necessary to change our overall mindset of degradation of the natural environment, which can only be achieved by cultivating education and adopting a responsible environmental policy, aiming to protect the environment and combat climate change.
Renewable
energy
sources
As part of the implementation of the organization’s strategy for sustainable development and environmental protection, the Schools have put into operation on the premises of the Kindergarten - Nursery - Elementary School and the Junior – Senior High School 2 photovoltaic net-metering stations with a total capacity of 168 kWp, which cover part of the annual energy target of the schools.
For these stations, Q CELLS and Trina panels were used, while the inverters are from KACO (Siemens).
A special mention should be made to the S-Dome support system of K2, as it is the first time that this innovative system has been used in Greece, both in terms of design and stability, as well as of the avoid of perforation of the roof slab.
The 2 systems save more than 230.000 kWh/year, reduce carbon dioxide (CO2) emissions, make the Schools highly energy self-sufficient, while at the same time contributing to sustainability and green growth.
Solar Panels
Kindergarten - Kindergarten - Elementary School
By harnessing the power of the sun, we are actively reducing our dependence on conventional energy sources that contribute to carbon emissions.
Through the production of clean, renewable energy, we mitigate our carbon footprint and actively participate in the effort to better manage climate change.
26% of electricity came from renewable sources reducing CO2 emissions by preventing the emissions of tons of CO2 in the atmosphere
Source: Mandoulides Schools
Replacement of conventional
light bulbs
The Schools are gradually replacing high consumption light bulbs with new LED technology ones, starting with the security lights in 2 indoor gymnasiums of the Schools.
This new technology prevents light pollution, protects the environment and significantly reduces the energy footprint.
In addition, a better working environment is created, by adapting shedding light to the needs and wishes of students and staff.
Ecological
practices
At the same time, the Schools are taking initiatives and ecological actions that are a continuation of their strategy for sustainable development..
At the same time, they cultivate students’ energy and environmental awareness, adopt ecological practices and provide a creative educational environment.
Controlled use of water resourcesTaps with timers
Stickers next to electricity switches that inform and raise awareness
recycling Waste
At the Schools we know that recycling is an important means of training for and promoting sustainable behavior among students and staff alike. By integrating recycling into the school environment, everyone learns the importance of caring for the environment and develops sustainable habits that they can keep throughout their lives.
For this reason, we have installed 100 recycling bins with a total volume of 8.000 liters.
Source: Mandoulides Schools
consumption Paper
At the schools we recognize that our commitment to Environmental, Social and Governance (ESG) principles extends to every aspect of our operations, including our approach to paper consumption
As stewards of the environment, we are committed to minimizing our ecological footprint and contribute in every way possible to a sustainable future. -7% reduction in paper pages per student
Source: Mandoulides Schools
Environmental education
Education nowadays plays a key role in tackling climate change, and it can contribute to changing the existing mindset of older people, but more importantly to lay a strong foundation in defining the way younger people think.
Through topical educational programs, students raise awareness of environmental issues, acquire more knowledge and become informed about the latest environmental guidelines and legislative developments as well as the fight against climate change.
For this reason, environmental education of students, accurate information, awareness raising and responsibility through projects, actions and events are a priority of the schools.
Numerous educational activities and programs are carried out every year to cultivate the ecological sensitivity of students so that they can understand and reflect on the natural and social environment, and become competent citizens with critical thinking, participate in decision-making and take initiatives and actions.
For this reason, the Schools have been presented with the Green Flag of Ecological Schools for many years by the Hellenic Society for the Protection of Nature.
education
Participation in the planting of 130 trees in fire-stricken Alexandroupoli on the occasion of the 130th anniversary of Zografeio Lykeio of Constantinople, in cooperation with the Municipality and the Holy Metropolis of Alexandroupoli.
Participation in the Microsoft International Competition “Tech for good” with the project “Bosporus - Thermaikos: Environment, History, Culture”.
Ecoliteracy program on nutrition and sustainability as part of the Skills Workshops.
Cooperation with the iSea environmental, organization on coastal clean-ups.
Excursions and ecology experiments.
Environmental program “A Child in the World of Food”, in collaboration with the Farm of the Faculty of Agriculture of the Aristotle University of Thessaloniki.
Educational environmental programs, in collaboration with Eleni Andreadi and Agents of the Planet.
Case Studies on environmental issues, where students take a leading role in solving problems of scientific and ethical nature.
10% of the actions of the schools relate to the environment.
Visits to ANEL Honey Park.
Circular
economy
In addition, recognizing the value of the circular economy for sustainable development, we carry out the following actions:
Recycling of clothing and footwear
In cooperation with the company TexCycle, special recycling bins have been installed on the Schools’ premises for the recycling of clothing and footwear.
Recycling of used eyeglasses
In cooperation with the ophthalmology center Ophthalmica, we collect old eyeglasses for our fellow human beings in need, thus contributing to economy and philanthropy.
In the spring of 2023, students of the Schools’ Volunteer Team delivered glasses to Ophthalmica as an offer to the Archdiocese of Africa
Medicine Donation
The schools cooperate with the non-profit organization GIVMED/Share medicine Share life, which ensures access to medicines for socially vulnerable groups.
Donation of wheelchairs to hospitals
With the kind support of Rainbow Water and the Hellenic Welfare and Equality Organization “Breath of Hope”, the students of the Schools have been collecting for years plastic caps, with the sale of a sufficient quantity of which the necessary money for the purchase of wheelchairs is guaranteed. Already 2 wheelchairs and a metal bedside screen have been purchased and donated to the “Papanikolaou” hospital, while 2 wheelchairs have been purchased and donated the HOME CARE program of the 3rd University Pediatric Clinic of “Ippokrateio” hospital.
Community
• Financial prowess
• Diversity, Equality, Inclusion
• Staff remuneration policy
• Staff training
• Staff evaluation
• Staff benefits
• Social responsibility – Volunteering
• Events
In today’s competitive global environment, everyone recognizes that in addition to financial capital, human, physical and social capital must also be carefully measured and managed.
The well-being and personal development of employees, human rights, with an emphasis on respect, diversity, inclusion and fair labor standards are priorities for the sustainable development of the Schools.
At the same time, we support the community in which we operate, by continuously educating students and staff through coordinated actions.
prowess
At Mandoulides Schools, our commitment to ESG principles is deeply embedded in our operational policy and reflected in our dedication to long-term value creation for all stakeholders, students, parents, and employees.
+11,7% increase in turnover
Source: Mandoulides Schools
Diversity and Inclusion
equity
At the schools we are committed to providing a creative and inclusive workplace.
We ensure equal treatment of all employees with respect and dignity, and contribute to the promotion and protection of their fundamental rights.
Employees have the same rights and obligations regardless of gender or any other segregation. The Schools respect and defend the diversity of employees (in terms of age, gender, race, nationality, religion, disability/ special abilities, sexual orientation) and treat all employees with esteem.
The foundation of our corporate culture is the cultivation of honest relationships and the creation of a work environment ensuring trust, justice, equality, and respect.
Especially for women, we ensure a safe working environment, and guarantee respect for their rights, equal pay and equal promotion opportunities.
equity
Diversity and Inclusion
Almost all of the employees of the schools are from the local community, which adds great value to the local economy.
In the schools, tradition and progress are in harmony. Young employees find a mentor, an advisor in an old and experienced colleague, who is ready to inspire them, guide them and share knowledge and experience. As part of our commitment to transparency, we would like to share the current age distribution within the organization:
Source: Mandoulides Schools
remuneration
Source: Mandoulides Schools, Ergani
57% of staff are paid a gross monthly salary of €1.000 - €2.500. In Greece, this percentage is 41%.
Staff Training
Together we are committed to creating a sustainable, socially responsible and well-managed future.
We expand our continuous learning opportunities with training webinars and seminars focused on the needs of each job position, as well as the personal needs of staff, so that they acquire new specialized knowledge, as well as soft skills.
As we invest in the development of our employees, we are not just building a skilled workforce, but we are also cultivating a community of professionals who are aligned with ESG values.
We offer training programs for upgrading skills and personal improvement.
The Schools’ employees benefit from external training, professional certifications and continuing education opportunities.
training
In 2023 we promoted the continuous development of our people by providing more than 2.485 hours education through training programs for upgrading skills and personal improvement.
evaluation Staff
At the Schools we place great importance on our employees’ evaluation.
We have enriched the already successful evaluation of the educational work, implemented in the Schools since 2006, with the evaluation of the administrative staff, through an independent platform, giving parents the opportunity to evaluate the level of services provided on a daily basis.
Improving services
Evaluation of the effectiveness of internal communication channels
Fair and competitive pay for employees
€445.000
TUITION FEES POLICY
85-100% discount on tuition fees for the children of teachers and administrative staff.
USE OF FACILITIES
Use of the theatre and the tennis, basketball and 5x5 football fields at special prices.
Our people are our most valuable asset and the driving force behind our success.
That is why we care them and provide them with benefits so that we can make their daily lives easier.
Social Responsibility
We are worried about the planet we will bequeath to our children but not about the children themselves!
At the Schools we believe that Corporate Social Responsibility should be an everyday conscious practice not only for every entrepreneur but also for all citizens who respect themselves and loves their country. We need to cultivate and instill in young people from a very early age what it means to help
our fellow human beings and society, and care for the environment. Schools should foster these values and teach humane behavior, solidarity and respect for the environment. With consistency and a sense of responsibility, we implement actions and undertake initiatives on a
voluntary basis, being fully aware that responsibility can lead to sustainable development and prosperity. It is our conviction that only when society progresses do its members also progress and evolve.
Social scholarships
responsibility
Scholarship and Discount Program
The best possible education should not be a privilege of the few. Desiring to ensure that students have equal opportunities to access education, we provide financial assistance to needy students, and scholarships (full or partial) based on academic performance, conduct and excellence in national and international competitions and sports.
In addition, to make it easier for the employees, we ensure that their children attend the schools by providing discounts on tuition fees
€503.000
€360.000
€1.526.000
€445.000
Source: Mandoulides Schools
FINANCIAL AID FOR THE EDUCATION OF EMPLOYEES’ CHILDREN
ATHLETIC SCHOLARSHIPS
ENTRANCE EXAM SCHOLARSHIP
FINANCIAL AID
€218.000
responsibility
Social Volunteerism
The Schools, inspired by the principles of social contribution and recognizing the vital value of blood donation in an era of constantly increasing daily needs, have established a Volunteer Blood Donation Association in order to provide immediate assistance to their fellow human beings at critical moments in their lives.
The Association was founded during the school year 2003 - 2004 at the AHEPA Hospital, with the contribution of volunteer blood donors from the teaching, administrative and supporting staff of the Schools, as well as from parents, guardians, alumni, and friends of our students.
The Association of Voluntary Blood Donation of the Schools has so far donated 432 units of blood to our fellow human beings and never ceases to cultivate solidarity and social sensitivity.
Mandoulides Schools Association of Voluntary Blood Donation
responsibility
Supporting the schools of the Greek diaspora and Zografeio Lykeio
By organizing joint activities, such as the International Student Literature Conference and Literature Otherwise, as well as other events, concerts with leading artists, and online meetings such as “Christmas with Writers”, which promote education and culture, we give the young people of the Diaspora motivation to cultivate their love for the Greek language, strengthen their relationship with Greece and continue to strive for a better future for the Diaspora.
For their support to the work of Zografeio Lykeio, the schools have been added to the column of Great Benefactors of the 2nd Centenary of the school.
responsibility Social
Nutrition and Wellness
The NOUTREE program is part of the wider program “Eating healthy at Mandoulides Schools”:
• It includes a digital application developed by the schools to help children and parents adopt a healthy and balanced diet.
• It uses gamification and the potential of technology to promote healthy eating.
• It offers parents direct access to the products their children consume at school.
• It informs parents about their children’s eating habits by providing comparative data (GDPR) on a daily basis.
responsibility
Health
Initiative for the purchase of medical equipment for Ippokrateio Hospital
We supported the national effort against the pandemic and especially the fight of the the medical and nursing staff gave on a daily basis by raising €30.000 for the medical equipment needs of the 3rd University Pediatric Clinic of Ippokrateio Hospital and more specifically of the HOME CARE program, which is constantly supported by the Schools with a multitude of actions.
In addition, we financed the telemedicine program for the children of the HOME CARE program, thus aiming to improve the quality of life of the young patients and their families.
Collaboration with the National Transplant Organization - promoting organ donation
As part of the initiative undertaken by the Schools to promote the idea of organ donation, the following actions were carried out:
Webinars for parents and staff on Organ Donation
Play activities for all children, as play is the safest way to talk about everything.
Elementary school students participate in the “Organoulis” program, which is run by the Greek Transplant Organization and the Ministry of Education with the support of the Onassis Foundation.
Current Affairs: Professor of the Department of Transplant Surgery of Aristotle University of Thessaloniki School of Medicine Mr. G. Tsulfas talked to the junior-senior high school students.
Our young students become ambassadors of the idea and they inform older high school students. Then through joint actions, they put the idea into practice.
Health responsibility
Mandoulides Schools take part in the Panhellenic Student Competition “Kids Save Lives Championship 2023 - Student Competition in Cardiopulmonary Resuscitation (CPR)”, organized by the Humanitarian Organization “Kids Save Lives”, in collaboration with the Hellenic Society of Emergency Pre-Hospital Care (H.E.E.P.F.) and the Regional Directorate of Education of Central Macedonia. In fact, the high school team won the 1st place by giving the school 1 defibrillator and 10 free certified Basic Life Support (BLS | ERC) seminars.
Within the framework of the competition, the Schools carried out the following actions:
01
They started a course in First Aid - CPR.
02
9th and 10th Graders attended the theoretical part of first-aid webinar of Kids Save Lives.
03
The students who were interested in joining the preparation teams for the competition were trained in basic life support skills (unconscious victim, CPR, resuscitation position, choking, creation of their own models) and had the opportunity to practice with equipment (model, AMBU).
04
They were trained by representatives of the Organization and were certified while they also raised awareness and trained their peers.
Philanthropy responsibility
Student visits and volunteering in nursing homes and pediatric clinics
The aim is to make students aware of the need to volunteer so that they can contribute to bringing smiles of joy to their fellow human beings.
Support for charitable associations
Through popular events, such as the Christmas Charity Bazaar and the Fair, we support the work of associations, and contribute to their efforts to address social problems.
We actively support: Community
• Make a Wish
• Amymoni
• Open Embrace
• ARSIS
• Relief 12+
• 3rd Pediatric Clinic - Home Care -
• “Ippokrateio” Hospital
• General Hospital of Thessaloniki “Georgios Papanikolaou”
• Doctors of the World
• “I am here” Association of Friends of the Saint Panteleimon Foundation
• Greek Guide Dog School “Lara”
• EPSYPE
• Zografeio Lykeio
• THERMAIDES: Panathenaean
• Panhellenic Organization of Women
• Social Welfare Foundation “Saint Panteleimon”
• KETEA: Centre for the
• treatment of addicted persons
• Centre for People with Disabilities “SOTIR”
• Ark of the World
• MERIMNA
• Group of children with special abilities “EN DYNAMEI”
• Melissa Orphanage
• SOS Children’s Village in Plagiari
• Breath of Hope
• Alternative Program for the treatment of addicted persons “ARGO”
• SYZOI: Association of parents of people with visual impairments & additional disabilities
• Association “Friends of
• Children with Chronic
• Rheumatoid Diseases”
• Association of Parents of
• Children with DOWN Syndrome of Northern Greece
• House of Friends of People with Disabilities “Action for something different”
• United Nations High
• Commissioner for Refugees (UNHCR)
• Lighthouse of the World
• Friends of ELEPAP
• Friends of Merimna Thessaloniki
• Animal Welfare Association “Agapi”
• Smile of the Child
Events
With coordinated actions addressed to students and teachers throughout Greece and the Diaspora, we cultivate the love of letters and the arts, promote culture and preserve our heritage.
At the same time, we train teachers and prepare them for the challenges of the times.
International Student Literature Conference
The International Student Literature Conference is organized by Mandoulides Schools and Zografeio Lykeio of Constantinople, under the auspices of the Ecumenical Patriarchate. It is addressed to senior high school students and each year it is dedicated to the life and works of a different great Greek writer or poet:
2012: 100 + 1 years A. Papadiamantis
2013: 150 years of K. P. Cavafy
2014: G. Seferis. From Smyrna to Constantinople
2015: G. Vizyinos. In Constantinople
2016: O. Elyits. The Poet of the Aegean Sea
2018. G. Theotokas the Constantinopolitan
2019: Antonis Samarakis. The eternal adolescent
2024: Yannis Ritsos. The poet of “Romiosini”
Schools from Greece, Cyprus, Turkey, Egypt, Africa and America take part along with distinguished representatives of arts and letters such as: N. Alivizatos, F. Ampatzopoulou, A. Antonopoulos, T. Valtinos, N. Vatopoulos, K. Velissaris, T. Gonis, D. Daskalopoulos, S. Theodorakis, E. Kapsomenos, F. Komninos, T. Korovinis, E. Kyriakopoulos, V. Lekkas, K. Lechos, S. Mainas, P. Markaris, N. Menti, G. Baskozos, P. Nutsos, G. Dalaras, N. Xydakis, G. Papanastasiou, L. Papastathis, G. Paschos, T. Patrikios, M. Pimplis, R. Pittaki, A. Protopsalti, E. Rempoutsika, E. Ritsou, A. Sakellaropoulou, G. Skampardonis, K. Schina, D. Tziovas, G. Farinou - Malamatari, K. Charalambidis, V. Chatzivasileiou, M. Chatzisavvas, H. Chatzipanagiotis, X. Chomenidis, D. Connolly, P. Mackridge, P. M. Minucci
Events
International Student Literature Meeting “Literature in a different way”
“Literature in a different way” is an original and ingenious International Student Literature Meeting, organized by the Schools and Zografeio Lykeio, under the auspices of the Ecumenical Patriarchate.
About 200 students from 25 schools in Greece, Istanbul, Imbros, Nicosia, New York and Johannesburg, and 50 teachers and distinguished representatives of the arts and letters participate in the meeting, while the opening of the meeting is made by the Ecumenical Patriarch of Constantinople, Mr. Bartholomew.
The Literature Meeting is a proposal for teaching and approaching literature. Through the Meeting, students are given a voice to express their opinions and suggestions. They can speak freely about their concerns and desires.
Short story competition “Zografeios Agon”
Within the framework of the annual International Students Litereature Conference, Zografeio Lykeio and the Schools revive Zografeios Agon, was established by the Philology Association of Constantinople at the end of the 19th century. Zografeios Agon aims to become an international short story competition about Constantinople.
Events
Art Games Art Games are addressed to junior-senior high school students from Greece and the Greek Diaspora and include theatre, poetry, music (musical and choral ensembles), painting, photography and video production. They are carried out with the approval of the Ministry of Education. Over 50 schools and 600 students participate each year.
Students have the opportunity, in an educational environment that teaches and ensures fair play, to cultivate and develop their skills in artistic expression and creation while at the same time they realize the value of art in modern times. In fact, their participation in such competitions strengthens their psychology, improves their sociability and is an ideal opportunity to meet, communicate and create.
Events
Simulation of Plenary Session of the European Parliament
The Schools, with the approval of the Ministry of Education, have been organizing since 2015 the “Simulation of Plenary Session of the European Parliament” for 10th and 11th Graders from all schools in Greece and the Greek Diaspora.
The simulation process consists of eight committees to which more than 170 students will be assigned. Each of these committees will propose a bill to be voted on and receive the corresponding questions and rebuttals on individual articles from the other committees. The aim is to strengthen European identity and forge both a national and a European consciousness among its students.
The event is supported by the European Parliament Office in Greece and the Representation of the European Commission in Greece.
Community
Events
Smart Education - Seminar within the framework of Microsoft Showcase School Events
Since 2018, the schools have been organizing the SMART EDUCATION Conference, under the auspices of the Ministry of Education.
The seminar is part of the actions of the Schools as a Microsoft Showcase School, it is addressed to teachers of Primary and Secondary Education in Greece and the Diaspora, and deals with contemporary issues of education:
• Artificial Intelligence (AI) Powered Education - Skills and
• values in the foreground
• Reimagining education - The role of education in an
• ever-changing world
• 5G - A new era for education
• Business Education
• Gamification & Education
• The Integration of New Technologies in Education
• Transforming Education
Corporate Governance
• Human Rights and Personal Data
• Health and Safety
• Customer satisfaction
• Certifications
To achieve our goal of sound governance, we consider the requirements of the institutional framework, the best international and European practices, and the expectations of society.
Focusing on transparency and accountability, we ensure proper allocation of responsibilities, risk management and business continuity.
We adopt international standards to enhance cybersecurity and personal data protection. We care for our people and provide equal opportunities in a collaborative, safe and productive environment.
rights
Human and Personal Data
The Schools are committed to the defense of human rights as described in the Code of Ethics and the protection of personal data, always following the principles and applying the provisions of the General Data Protection Regulation (GDPR).
The processing of personal data of parents/guardians and students is done in accordance with the requirements of the educational legislation and in compliance with the special provisions of the EU General Regulation on the Protection of Personal Data 2016/679.
Secure operation and safety of our community is a top priority for us and we work hard to safeguard the data, privacy of financial information and any other form of personal information provided to us by our customers.
For the cyber security of Mandoulides Schools, the managed SD-WAN solution is provided by Fortinet through Nova. SD-WAN provides enhanced Firewall security with centralized management and prioritization of the organization’s applications (voice/email/video calls/ERP etc.) for the optimal management of resources where needed.
rights Human and Personal Data
The Schools’ FortiEDR achieves a proactive and effective safety, minimizing risks and maximizing resilience.
Discovery Prediction Prevention
Identification of vulnerabilities and potential threats before they get exploited.
Use of information and analytics to predict and prioritize potential attacks.
Taking preventative measures to mitigate risks and block malicious activity.
rights Human and Personal Data
As part of our cyber security strategy, we provide a continuous training program for staff to enhance their knowledge and skills.
At the same time, there is frequent training for students on safe internet use. In addition, students are prepared to participate in cybersecurity competitions and win top places nationwide.
with the General Data Protection Regulation (GDPR).
Health and
safety
The health and safety of our community members is of paramount importance to us.
Mandoulides Schools strictly follow all applicable national safety protocols, and the best practices are implemented to ensure a healthy and safe environment for all.
During the COVID-19 pandemic, the instructions of the ministries and the National Public Health Organization were implemented to the letter, so the spread of COVID-19 infection in the school community was limited and the cases detected in the schools were minimal, proving that their number was not sufficient to suspend the operation of the schools.
• Security on a 24-hour basis.
• Guard during opening hours at the entrance
• Safe Pass - controlled entry program
• Parent/Visitor card
• Students entry/exit permit
• Liability insurance
Indicatively, some of the actions taken by the schools to ensure the health and safety of the community are:
• Enhanced teacher duties during breaks
• Regulation of cars on the school premises
• Fleet Management – Electronic school bus traffic control program
• Infirmaries – Nurses
safety Health and
Medical care
The Schools have infirmaries staffed by experienced nurses.
Liability insurance
Students and staff are covered by liability insurance against accidents or injury.
Pedagogical and Psychological support
The schools provide pedagogical and psychological support to parents and students, either individually or in groups, with the cooperation of specialists, psychologists, psychotherapists, and psychiatrists. Throughout the school year there is close collaboration among specialists, principals and teachers to provide ongoing support to students with learning, social and psychological problems.
Specialists implement pedagogical and psychological support programs, either within the classes or in smaller groups of students, to solve problems and differences with their intervention.
At the same time, individual counselling of a certain duration is provided to students upon request of their parents, either at their own will or after a recommendation from the Schools.
Schools for Parents
In order to empower parents and teachers in their difficult and demanding role not only to raise their children, but also to prepare tomorrow’s citizens, Mandoulides Schools hold Schools for Parents
As part of the program, experts and partners of the schools collaborate with parents and teachers on:
- issues relating to the development of children and adolescents
- the effective management of inappropriate behavior
- relationships and communication within the family - self-esteem, management of difficult behaviors and stress
- socialization and empowerment of children and adolescents with values and assets that will contribute to their smooth integration into society and the world.
Customer
satisfaction
At the Schools our first priority is to create an unforgettable experience for our parents and students. To achieve continuous improvement of our educational work, we provide parents with the opportunity to evaluate our educational work and the level of our administrative services by completing questionnaires.
At the same time, through the management of requests and complaints on digital platform my.mandoulides, we respond in a timely manner and deal with any issue that arises.
In addition, we seek to evaluate all our actions, showing our parents and students that their opinion counts towards any choices and decisions we make, and providing them with incentives to participate in all evaluations. Those who participate in the evaluation have the opportunity to participate in a draw with a prize of €50 - 100 gift vouchers.
Evaluation of educational work and services provided (twice a year)
Evaluation of administrative work (daily, even on the phone, via a mobile app)
Centralized management of requests and complaints and daily communication on digital platform my.mandoulides
Evaluation of all the actions of the Schools
average evaluation
Certifications
We are:
1 of 6 schools in Greece 1 of 417 schools worldwide selected by Microsoft as a Microsoft Showcase School for 8 consecutive years (2016 - 2024).
This distinction for the schools is a recognition of the innovative actions and educational programs that have been implemented for years, with an emphasis on the use of new technologies in both education and administration.
Flipped Classroom, Watch & Learn, Case Studies, Art & Science Days and the digital my.mandoulides platform form an essential part of the educational process.
They make technology an indispensable tool for students, make the educational process more interactive and creative, and ensure the proper operation of the Schools.
Teaching and administrative staff are properly trained and up to date in digital education and the use of innovative tools.
Microsoft singled out 313 teachers in Greece, of whom 75 are teachers of Mandoulides Schools.
As a “Microsoft Showcase School”, the Schools are a role model for all the other schools in the community they belong to, and their goal is to make the vision of a smart and modern school a reality for all schools.
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