• If you paid for a refundable ticket, you can typically cancel it for a full refund to your original payment method at any time prior to departure. • You'll have to ask for the refund on the American Airlines website.
Non-Refundable Tickets
• No Refund to Original Form of Payment: After the 24-hour grace period, non-refundable tickets usually do not allow a refund to the original form of payment.
• Travel Credit: In the event that you need to cancel a non-refundable ticket before using it, you can often get a travel credit for the unused ticket's value.
IMPORTANT CONSIDERATIONS
Third-Party Bookings: If you booked your ticket with an online travel agency (OTA) or other third party, you will need to reach out to them for all cancellations, changes, and request for refund. Their policy could become applicable in place of or in addition to that of American Airlines.
• Ancillary Fees:
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REFUND PROCESSING
• Refunds made to credit cards generally take no more than 7 business days to process and will be visible on your statement. Refunds for cash or check payments can take up to 20 days.
• How to Get a Refund: You can typically request a refund or view the status of an already requested refund on the American Airlines website (aa.com/refunds). You will typically be required to provide your ticket number and last name.
