Page 1

CONNECT » GUIDE » INSPIRE

MARCH // APRIL 2013

Arizona’s

THE 25 MOST INFLUENTIAL

HISPANIC BUSINESS LEADERS

TOP ATTORNEYS

$4.95

From left: John Shadegg, Steptoe & Johnson; Rodolfo Parga, Jr., Ryley Carlock & Applewhite; Amy Lieberman, Insight Mediation Group; and Yvonne Hunter, Fennemore Craig.

HEALTHCARE LEADERSHIP AWARDS

.26

PHOENIX REGIONAL SPORTS COMMISSION

.58

HSMAI

.89


Table Of Contents Job 6 First Sean Currie, executive director, Celebrity Fight Night Business 8 Small Alfredo J. Molina’s empire started with pennies CEO Series 10 Dr. Edgar Staren brings a personal touch to treatment Women 12 Alpha Dr. Anne McNamara points nursing toward the future 14 Banking Don’t try to time the real estate market, experts warn 18 Technology AngelMedflight launched on a wing and a credit card Management 22 Wealth Specialization replaces generalization 24 Dining Milagro Grill shows culinary talent runs in the family 26 HCLA Winners, finalists of Healthcare Leadership Awards of the Best 42 Best The companies ranked No. 1 in Ranking Arizona Hotels 54 Best Posh pools, great golf, cool cabanas and much more 58 Sports Small sports can create big economic impact in Arizona Leaders 60 Hispanic Profiles of 25 influential Hispanic leaders in Arizona Largest Employers 64 50 The Arizona companies with the most workers Lawyers List 66 Top The votes are in. Now, meet Arizona’s top attorneys Guide 84 Mediation Arizona’s top alternative dispute resolution attorneys 89 HSMAI The state’s hospitality industry is big business

Cover photograph by Mike Mertes 2 AB | March-April 2013

Economy has a Latin flavor

There is no denying the strong Hispanic influence on the Valley. From the food we eat to the bilingual billboards on our highways, the impact in undeniable. But where the impact is growing in importance is on the economy of Arizona. Consider these facts from the Arizona Hispanic Chamber of Commerce’s 2012 DATOS report: > Arizona has the fifth-largest percentage of Hispanic-owned businesses in the United States, with 10.7 percent of the state’s businesses led by Hispanic owners. > By 2015, Arizona’s Hispanic purchasing power will grow to $50 billion, up from $40 billion in 2012. > From the fall of 1998 to the fall of 2012, Hispanic students accounted for 87 percent of Arizona’s total student enrollment increases. In 2012, Hispanic student enrollment will surpass white, non-Hispanic students. The impact is here and the impact is growing. Some of Arizona’s greatest companies — Bank of America (Benito Almanza), Ryley Carlock & Applewhite (Rodolfo Parga, Jr.), D.P. Electric (Dan Puente), Fortis Networks, Inc. (Clarence McCallister) — are run by Hispanic leaders. In this issue of Az Business magazine, we take a look at some of the state’s amazing business leaders, who also happen to be of Hispanic descent. These men and women bring a spirit and energy to Arizona business that defines the United States of America. Enjoy “The 20 Most Influential Hispanic Business Leaders in Arizona.” It showcases the evolving face of Arizona business.

Michael Gossie Editor in Chief michael.gossie@azbigmedia.com

Az Business on the Go: AzBusinessMagazine.com


Rock Solid Financial Strength. At Work in Arizona. At Mutual of Omaha Bank, we believe all business is local. Personal relationships, local management and community involvement are the hallmarks of the way we do business. That’s why Arizona businesses and residents count on us for a wide range of solutions: • Local Decision Making • Commercial and Industrial Lending • Commercial Real Estate Lending • Wealth Management and Private Banking • Treasury Management Services • Merchant Credit Card Services

Kevin Halloran President, Arizona 480.458.2249 kevin.halloran@ mutualofomahabank.com

Look to us for unparalleled service from our local Arizona business experts and the financial resources you need to grow your business.

AFN45378_0213

mutualofomahabank.com

Member FDIC Equal Housing Lender

EQUAL HOUSING

LENDER


Shout Outs Skin iS in

Scottsdale-based PCA Skin has been recognized by ThinkGlobal, the publisher of Commercial News USA, the official export magazine of the U.S. Department of Commerce, as its 2013 Exporter of the Year in the Health & Beauty/Fashion category. PCA Skin earned the honor by outperforming others in the total number of documented export deals in 2011, total percentage increase in sales in 2011 compared with 2010, and exports as percentage of total sales.

Safely growing

Inilex, a leading provider of automotive theft recovery and telemetry systems, has been named to the prestigious Forbes America’s Most Promising Companies list. Selected from thousands of applicants, Phoenix-based Inilex was recognized by Forbes as one of 100 privately held upand-comers with strong sales and hiring growth, exceptional management teams, sizeable market potential and strategic partnerships.

ParkinSon’S breakthrough

Described as a “big step forward” for the treatment of Parkinson’s disease, research from Mayo Clinic in Arizona and Banner Sun Health Research Institute suggests that testing a a person’s saliva gland may be a way to diagnose the disease. “There is currently no diagnostic test for Parkinson’s disease,” says study author Charles Adler, MD, PhD., a neurologist with Mayo Clinic in Arizona. “Making a diagnosis in living patients is a big step forward in our effort to understand and better treat patients.”

imPacting community

Pamela Overton Risoleo, a shareholder at Greenberg Traurig, was honored by the YWCA Maricopa County as its “2013 Tribute to Leadership – Community Service Corporate Leader.” Overton was recognized for her many years dedicated to philanthropic causes, including her pivotal role as co-founder of the nonprofit Fresh Start Women’s Foundation, which serves more than 2,500 women in need each month in Phoenix.

Power for nonProfitS

Thanks to the generosity of SRP EarthWise Energy customers, four Valley nonprofits—Boys & Girls Clubs of the East Valley, Thunderbirds Branch in Guadalupe, Child Crisis Center in Mesa, Chrysalis Shelter for Victims of Domestic Violence in Phoenix and The Phoenix Zoo — will receive solar electric systems up to 20 kilowatts in size. The systems will generate electricity and help the nonprofits save money on their monthly electric bills. 4 AB | March-April 2013

President & CeO: MICHAEL ATkINSON Publisher: CHERYL GREEN ViCe President Of OPeratiOns: AUDREY WEBB editOrial editOr in Chief: MICHAEL GOSSIE editOr: PETER MADRID assistant editOr: kIMBERLY GUNNING interns: EMILY NICHOLSON • COURTNEY MERZ • DESIREE TOLI ROCHELL VANDEURZEN • HUAN VO art seniOr GraPhiC desiGner: MIkE MERTES GraPhiC desiGner: LILLIAN REID interns: ALISHA HURST COntributinG PhOtOGraPhers: CORY BERGQUIST • GLORY SHIM diGital Media Web deVelOPer: ERIC SHEPPERD Web & GraPhiC desiGner: MELISSA GERkE MarketinG/eVents ManaGer: WHITNEY FLETCHER interns: SABRINA SPECTOR OffiCe sPeCial PrOjeCts ManaGer: SARA FREGAPANE exeCutiVe assistant: MAYRA RIVERA database sOlutiOns ManaGer: CINDY JOHNSON aZ business MaGaZine seniOr aCCOunt ManaGer: DAVID HARkEN aCCOunt ManaGers: SHANNON SPIGELMAN • ARTHUR ALCALA ZOE TERRILL ariZOna COMMerCial real estate aCCOunt ManaGer: STEVE kOSLOWSkI rankinG ariZOna direCtOr Of sales: SHERI kING exPerienCe ariZOna/PlaY ball direCtOr Of sales and MarketinG: SCOTT FIRLE sCOttsdale liVinG aCCOunt ManaGers: GAIL ROSIER • MARIANNE AVILLA aZ business leaders direCtOr Of sales: CAROL SHEPARD aZ biG Media exPOs SCOTTSDALE SUPER ExPO/APRIL SCOTTSDALE SUPER ExPO/NOVEMBER exhibit direCtOrs: kERRI BLUMSACk • TINA ROBINSON • MARIANNE AVILA Az Business magazine is published bi-monthly by AZ BIG Media, 3101 N. Central Ave. Suite 1070, Phoenix, Arizona 85012, (602) 277-6045. The publisher accepts no responsibility for unsolicited manuscripts, photographs or artwork. Submissions will not be returned unless accompanied by a SASE. Single copy price $4.95. Bulk rates available. Copyright 2013 by AZ BIG Media. All rights reserved. No part of this publication can be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from AZ BIG Media.


As the world’s premier aeronautical university, Embry-Riddle is something of a star in the world of flight. There are many reasons for this. One is a program called NextGen. NextGen will transform air traffic control from today’s ground radar-based system to a satellite-based system. Using GPS for navigation, the system will allow aircraft to fly shorter, more direct routes and enable more efficient runway use, thereby reducing fuel burned, carbon emissions, and noise. Yes, at Embry-Riddle we aim for the stars. But we always keep home close to our hearts.

A new way to fly has benefits for you and spaceship earth.

SCAN TO SE E U S I N ACTION

w w w . e m b r y r i d d l e . e d u / n e x t g e nAB | March-April

2013 5


◆ BY MICHAEL GOSSIE

PHOTOGRAPH BY GLORY SHIM

FirSt JOB

SEan CUrriE

Executive director, Celebrity Fight Night what was your first job?

I was a promotions ball boy for the Phoenix Pride, a Major Indoor Soccer League professional team. I was only 15 years old and my dad had to drive me to and from the games at Veterans Memorial Coliseum.

what did you learn from your first job?

I learned what it meant to be responsible and accountable for the way you present yourself to the public and to your employer. Be where you are supposed to be; when you are supposed to be there; and make a positive, lasting impression.

Do you remember the salary of your first job?

It is pretty easy to remember when your salary equals zero. For me, it was just a great opportunity to be in front of thousands of people having fun and creating smiles. It’s a lot of fun to run onto the field and have people begging you to throw a mini soccer ball to them.

what was your first job in your current industry? My first job in the hospitality industry was a parking valet for a local valet company. After that, I worked as a valet and eventually a bellman at The Phoenician.

CELEBRITY FIGHT NIGHT

What: A fund-raising gala whose primary beneficiary is the Muhammad Ali Parkinson Center (MAPC) at Barrow Neurological Institute When: March 23 Where: JW Marriott Desert Ridge Resort and Spa Information: celebrityfightnight.org

6 AB | March-April 2013

what lessons did you learn from those first jobs that still help you today? I learned how to make every effort to exceed people’s expectations in everything I do. I have always prided myself on working for companies that strive for excellence in their service. That mindset has always stayed with me in my work ethic.

how did you end up working with celebrity fight night? I originally met the founder of Celebrity Fight Night when I was working at The Phoenician and I remember thinking he had an appealing job. Coincidentally, a few years later when I was working in Deer Valley, Utah, I noticed he was looking for an unpaid intern. So, I left the highest paying job I had ever had to move back to Phoenix and work for no salary — full circle I guess. It worked out well, though, since I was the first employee ever hired by Celebrity Fight Night and have been the executive director for 15 years.

what accomplishment are you most proud of? Although I’m proud to have nurtured meaningful relationships that go deeper than just a cordial hello, I must say it stirs up emotional joy within me to know we are improving numerous lives all the time with every dollar we raise. I have led the charge on an annual event that people will always remember, while at the same time helping less fortunate people in need.

if you weren’t doing what you are doing now, what would you like to be doing? I would probably like to be a tour guide exploring the world’s most interesting locales. But, since my favorite travel partners are my wife and four children, I suppose I would have to start my own family travel business.


✑✍❚❁❐❆✿❄❉■❇❂❁▼▲✿❁❂❃❄❅❆❇❈❉❊❋●❍■❏❐❑❒▲▼◆❖◗❘❙❚❀✑✒✓✔✕✖✗✘✙✐✍✝✻✽✼✛✌✎✏ ✡✢✣✤✥✦✧★✩✪✫✬✭✮✯✰✱✲✳✴✵✶✷✸✹✺❞✁✠✃✄☎✾✆☛✈✉✿☞❛❝❜✚✓✜✞✟■ marriot_light_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" €$€£¥₩฿руб ≠ marriot_light_italic_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $€£¥₩฿руб ≠ marriott_med_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $€£¥₩฿руб ≠ marriott_med_italic_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $€£¥₩฿руб ≠ marriott_bold_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? åç´ƒ©˙ˆ˚¬µ˜øœ®ß†¨¥`¡™£¢§¶•ªº–“‘«…æ÷�ÅıÇÎ´Ï˝ÓˆÔÒ˜،‰Íˇ¨„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" €�$€£¥₩฿руб marriott_bold_italic_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? åç´ƒ©˙ˆ˚¬µ˜øœ®ß†¨¥`¡™£¢§¶•ªº–“‘«…æ÷�ÅıÇÎ´Ï˝ÓˆÔÒ˜،‰Íˇ¨„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" €�$€£¥₩฿руб marriot_condensed_light_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $€£¥₩฿руб ≠ marriot_condensed_medium_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $€£¥₩฿руб marriot_condensed_bold_abcdefghijklmnopqrstuvwxyz`1234567890-=[]\;’,./ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $€£¥₩฿руб ≠ AbadiMTStd-Light_abcdefghijklmnopqrstuvwxyz`1234567890-= [] \;’,./≠ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥�`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $‚Ǩ¬£¬•‚Ç©‡∏ø—Ä—É–± AbadiMTStd-LightItalic_abcdefghijklmnopqrstuvwxyz`1234567890-= [] \;’,./≠ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥�`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $‚Ǩ¬£¬•‚Ç©‡∏ø—Ä—É–± AbadiMTStd_abcdefghijklmnopqrstuvwxyz`1234567890-= [] \;’,./≠ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $‚Ǩ¬£¬•‚Ç©‡∏ø—Ä—É–±

Let us pay crisp attention to your suit lapels.

AbadiMTStd-Italic_abcdefghijklmnopqrstuvwxyz`1234567890-= [] \;’,./≠ ABCDEFGHIJKLMNOPQRSTUVWXYZ~!@#$%^&*()_+{}|:”<>? å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω`¡™£¢ §¶•ªº–≠“‘«…æ≤ ÷≠ÅıÇÎ´Ï˝ÓˆÔÒ˜Ø∏Œ‰Íˇ¨◊„˛Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿ Á¸`⁄‹›fifl‡°·‚—±”’»ÚƯ˘¿|áéíóúâêîôûàèìòùäëïöüÿãñõÁÉÍÓÚÀÈÌÒÙÄËÏÖÜŸÑÃÕÂÊÎÔÛ ”“’‘ '" € $‚Ǩ¬£¬•‚Ç©‡∏ø—Ä—É–±

Let us transform our Club Lounge into your virtual corner office. Let us turn a sun-lit mountain view into the inspiration for your next big idea. Let us graciously open the door to your future success.

Professional Pursuits – The ideal package to make life on the road both easier and more productive. Includes deluxe accommodations,

$319

breakfast, in-room high-speed internet, valet parking, garment pressing and shoe shining. For reservations, contact your travel professional, call The Ritz-Carlton at 800-241-3333 or visit ritzcarlton.com/phoenix.

Rate is per room/per night based on single occupancy, exclusive of taxes, gratuities, fees and other charges; does not apply to groups; cannot be combined with any other offer and blackout dates apply. Daily American breakfast for one available in-room or at restaurant. Garment pressing available up to three items. Void where prohibited. ©2012 The Ritz-Carlton Hotel Company, L.L.C.


SMaLL BiZ

◆ BY MICHAEL GOSSIE

SOLID AS A ROCK For 25 years, Molina has been dazzling his customers and the community

8 AB | March-April 2013

PHOTOGRAPH BY GLORY SHIM

A

lfredo J. Molina doesn’t like pennies. “Starting when I was a young boy, I learned the jewelry business from my grandfather,” Molina says. “He would take pennies and roll them out into a sheet because copper and gold have similar malleability. Every day after school, he would put me to work on the bench for four or five hours, learning how to make jewelry. He would find fault. He was a perfectionist, but I learned how to craft fine jewelry. But to say I have a strong dislike for pennies would not be an overstatement.” From his humble beginning working with pennies, Molina has built an empire that rocked the jewelry world in 2012 when he sold the Archduke Joseph diamond – a 76-carat stone once owned by Archduke Joseph August of Austria – for $21.5 million, the highest price ever paid at auction for a colorless diamond. If you ask Molina how he went from working with pennies to becoming a record-setting diamond seller, he is quick to point to his lineage. “I am an 11th-generation jeweler,” Molina says. “My ancestors were silversmiths in Milan, Italy, beginning in 1634.” His family eventually landed in Cuba, where Molina was born in 1959, three months after the revolution. Molina’s father, Roberto, had built his own multimillion-dollar jewelry and gold empire in Cuba until Castro seized power along with the Molina family fortune. Molina’s family fled Cuba in 1967. They landed in Chicago with no money, but a man — whom Molina has never been able to identify — selflessly bought the family food so they could survive. That single act, Molina says, inspired him to become a philanthropist who has given away a staggering $30 million to more than 195 nonprofit organizations. But earning those millions to give

away didn’t come easy. After coming to Phoenix as a teenager to visit his uncle and then choosing to stay, Molina set his sights on opening his own jewelry business. He opened Molina By Appointment Only at 13th Street and Missouri in October 1987, with no money in the bank, no inventory, and $90,000 worth of furniture that he was only able to secure because he talked the furniture store owner into a “90 days same as cash” agreement. “I had to call it ‘by appointment only’ because I didn’t have any inventory,” Molina says. “But what that did was set us apart. By having the customers make an appointment, it gave me time to talk with them, fi nd out what they were looking for, and then I had time to source the merchandise and when they came in, I was able to present them options that gave them exactly what they wanted.” In his first two months in business, Molina made more than $1 million and he quickly built a reputation as the go-to jeweler for those seeking the highest quality and craftsmanship. “We are not just in the jewelry business,” says Molina, who is celebrating 25 years in business, “We are in the emotion business. We are about the experience of buying fine jewelry. We do everything within our power to make that experience unforgettable.” Molina Fine Jewelers 3134 E. Camelback Rd., Phoenix 602-955-2055 • molinafinejewelers.com


WHO WOULD

UPGRADE

THE BLT? S A M E G U Y S W H O B U I LT A H O T E L I N T H E M I D D L E O F T H E D E S E R T.

WHEN FRANK LLOYD WRIGHT

AND

A R I Z O N A B I LT M O R E

THEY BROKE THE MOLD.

IN

1929,

ALBERT CHASE MCARTHUR

THEY LEFT OFF, BY TWISTING CULINARY CLASSICS.

OUR

LIKE

Phoenix, AZ 85016

{602} 381-7632

CHEFS PICKED UP WHERE

A D D I N G AV O C A D O T O A P P L E W O O D

S M O K E D B A C O N , C R I S P L E T T U C E A N D T H I C K C U T T O M AT O E S .

2 4 0 0 E M i s s o u r i Av e

CO-ARCHITECTED THE

B . A . L . T.

IT IS.

frankandalberts.com


CEO SEriES

◆ BY MICHAEL GOSSIE

Dr. EDgar StarEn President and CEO Cancer Treatment Centers of America Western Regional Medical Center how is being ceo of ctca different than being ceo of a more traditional company? I end up having a different ability to empower my stakeholders (employees). We believe in our values, which is why we are hopeful, we are empowering, we are responsive, we are ethical, we are innovative and we are compassionate. I believe that the empowerment aspect as a CEO means that I’m allowed to encourage my stakeholders to do everything they can to take care of our patients, which are our customers.

what qualities do you think an effective ceo has to have in any business? PHOTOGRAPH BY GLORY SHIM

They need to have leadership, which is manifested by a dedication to personify the mission, vision, values, and the foundation upon which the organization is based. I believe that they need to have absolute integrity. Without that, they are simply not going to be trusted or admired and respected by their stakeholders. Particularly in the healthcare industry, I believe they need to be servant leaders. They need to be out there demonstrating the type of service to the customers that they would want to be demonstrating among all the stakeholders.

what strengths make you an effective ceo at ctca? I’ve had a personal tragedy that I believe turned into a professional blessing in that I am a cancer survivor myself. It has allowed me to understand where our patients come from and the things that are of value to them. That has been more educational for me than any of the schooling or mentoring that I had prior to that point.

what is the biggest challenge for the employees at ctca? It’s hard to be a CTCA stakeholder. We try and provide mother standard of care. If Mom’s ill, that becomes emotionally tough. We become close to our patients; we care about them dearly; we feel like they are family. And to go to those lengths, to go to those extremes that you go through to be able to take care of a patient like it’s Mom, can be hard. On the other side of the coin, it is so gratifying to know that you are making a difference in someone’s life. I feel very privileged to be doing important work, work that I know makes a difference and I’m paid a salary for doing so. What a privilege. 10 AB | March-April 2013

what advice would you give to someone who wants a leadership role in the healthcare industry? Be true to your mission, vision, and values. Personify those as a leader. Recognize that much of what you do is not in the words that are spoken, but in the actions that you take. I think that reflects that whole philosophy of servant leadership and if you end up being an exemplary servant leader, then you are likely to be successful in the position.

if you weren’t doing what you are doing now, what would you like to be doing? I can’t imagine doing anything other than what I’m doing right now. I feel privileged.


I wish to have a Maltese puppy Jatziri, 8, leukemia

During her treatment for leukemia, Jatziri had one type of hospital visitor who always made her smile – pet therapy. So, it was no surprise when Jatziri wished for a puppy from Make-A-Wish® Arizona. Now, Jatziri’s wish gives her daily kisses and cuddles. And Princess has found a forever home. Make-A-Wish® Arizona gave Jatziri pet therapy all the time. Help share the power of a wish®. Donate today at www.wishaz.org.

Donate now at www.wishaz.org and help make wishes like Jatziri’s a reality.

www.wishaz.org 711 E. Northern Avenue Phoenix, Arizona 85020

This ad was generously donated by Stevens Leinweber Construction


WOMEn in BiZ

◆ BY LORIN PARKHURST

CLASS ACT GCU’s McNamara employs innovative methods — and actors — to train a new generation of nurses

12 AB | March-April 2013

PHOTOGRAPH BY CORY BERGQUIST

U

nder her direction as dean of Grand Canyon University’s College of Nursing and Health Care Professions, Dr. Anne McNamara is preparing a new breed of nurses. “I’m almost hitting 40 years as a nurse,” McNamara says, “and I’ve seen a lot of changes in healthcare, but nurses will always be the communicator — bridging the gap to ensure quality of care.” McNamara keeps a close eye on the ever-evolving healthcare industry and keeps herself updated on healthcare reform legislation so that her college can effectively prepare their students for the world ahead of them. In addition to new curriculum, McNamara has added a host of hands-on teaching tools, including a mock apartment setting (one of only a few in the nation) complete with live actors to simulate a home health care environment. “Every job I’ve had since completing my PhD in nursing in 1991, I thought would be my last job until I retired,” says McNamara. From director of nursing research, to the creative innovator of a distance learning college, to her current position as the dean with the most tenure at GCU, she is motivated by her faith in God and her philosophy to “bloom where I am planted.” McNamara’s efforts have not gone unnoticed. She was named winner of a 2012 ATHENA Award, which honor recipients for their professional excellence, community service and for actively assisting women in their attainment of professional excellence and leadership skills. “I was so shocked to win,” McNamara says. “Typically, these awards are given to women who have succeeded in predominantly male fields or companies. The nursing profession’s demographic is 92 percent female. But this award was the perfect platform for nursing. Everybody gets touched by a nurse. It is the most trusted profession in the U.S. And it is the perfect profession for me.” Often sitting in the lobby with her students, McNamara continues to make an incredible mark on her community. “My greatest joy has been mentoring those coming behind me,” she says. “As I get older now, I am always looking for those next great leaders. It’s now all about giving back.”

It’s not only on the educational world that McNamara is leaving her mark. She has served on several medical missions to places like Argentina and Mexico. “The reality is that you get more reward from the richness of serving than do those patients who are there in need of care,” she says. Now, McNamara helps fund other delegations of faculty and students on teaching missions to China, and to offer basic medical care in Guatemala and other areas of the world. What’s not surprising about McNamara is that she thrives on learning new skills. What is surprising, though, is that when she worked as a nurse at St. Luke’s between 1985 and 1989, McNamara took up hot air ballooning. “I spent every free weekend traveling with a team of Champagne-toasting adventurers,” she says. She was just about to get her pilot’s license when the crew moved back to the midwest.


BanKing

◆ BY MICHAEL GOSSIE

DON’T TRY TO TIME THE MARKET

Home buyers need to pay as much attention to interest rates as they would to the home’s price, bankers say

T

iming is everything. But when it comes to buying a house, Valley banking leaders says it’s best not to rely too much on timing. “Potential buyers who are still on the sidelines waiting for housing prices to decline further may see themselves priced out of the market if interest rates rise,” says Carl Streicher, regional sales executive at Bank of America. “Timing the market is risky in that we never really know when the bottom has hit until it has passed us by. Also, buyers should be sure they are ready financially and personally to own a home before they purchase, so timing the market shouldn’t be the sole driver of a home purchase.” According to Streicher, home affordability is at an all-time high, interest rates are at historic lows and 14 AB | March-April 2013

home values are increasing. According to a Case-Shiller report released in December, Phoenix home prices have increased nearly 22 percent, leading the nation and indicating that the real estate market is on the rebound. “Interest rates are starting to rise and home prices are rising due to greater demand, a relatively low supply of homes for sale and foreclosure sales falling,” says kevin Sellers, executive vice president with First Fidelity Bank in Arizona. “So, if you’re able to take advantage of the lower current market with still affordable homes and historically low mortgage rates, chances are you’ll be making a good investment.” Valley bankers are warning potential buyers that if they are waiting for home prices to “hit bottom,” they may miss the chance to be a homeowner altogether; prices may rise before we realize they were at their lowest point; or a rise in

interest rates could potentially price buyers (particularly first-time buyers) out of the market. “Trying to time the market when it comes to the purchase of a home is very difficult in any environment considering the complex market dynamics,” says Robert Winter, Arizona manager of mortgage lending for Mutual of Omaha Bank. “For example, if you try to time the market when it comes to home pricing, you risk missing a low interest rate environment. If you try to time the market when it comes to interest rates, you risk purchasing something you don’t necessarily like and possibly paying more than necessary. This doesn’t even take into consideration the fact that not all transactions close successfully, potentially leading to a loss of the time invested.” While the real estate market and lending are starting to find their new


normal, it depends on where you’re positioned as to whether we are currently experiencing a buyer’s market or seller’s market, Winter says. “The market advantage differs depending on the price point,” Winter says. “In general, the market favors sellers. However, the advantage shifts to buyers when it comes to higher priced homes.” If you are in a position to take advantage of the favorable climate in the real estate market, Streicher says to ask yourself a few questions before getting started in the home buying process: • Are you ready to settle in one location for a while? • What is the total cost of home ownership? • Is your job stable? “Buyers should also research their target neighborhood to establish a baseline for local selling prices and

Tim Disbrow

Kevin Sellers

the amount of time properties in their target area stay on the market,” he says. “For those considering an upgrade to a larger home, there are still good options available to purchase higher-end properties using jumbo loans. Bank of America continues its jumbo financing, and offers competitive rates, when many other lenders were forced to discontinue these loans due to a lack of a secondary market.”

Carl Streicher

Robert Winter

While bankers say it’s not wise to try to time the market, they agree that working with a mortgage professional and real estate professional to help meet your real estate goals and objectives is a sure-fire formula for success. “Affordability is great,” says Tim Disbrow, senior vice president, Wells Fargo Home Mortgage. “Rates are incredibly low. It is a great time to buy as long as it meets your financial needs.” AB | March-April 2013 15


16 AB | March-April 2013


tECHnOLOgY

JEREMY FREER

◆ BY MICHAEL GOSSIE

CEO Angel MedFlight they intertwine. We have to have strict checks and balances in place and quality assurance processes to provide the best care possible. Other companies don’t have to deal with balancing as many different elements as we have to balance.

What qualities do you think an effective CEO has to have?

PHOTOGRAPH BY CORY BERGQUIST

You need to learn how to manage yourself first and it begins with character. Once you learn to manage yourself and lead from the heart, you can then focus on effectively managing the organization.

What do you have to do to the planes to configure them for medical use?

There is a sled system that goes in where the seat rails are and the seats come out of the aircraft. There is a bed in in, an oxygen cylinder, suction units, that sort of thing. It’s all the same equipment that you would find in the emergency room of a hospital.

What have you done to distinguish yourself in the industry? What inspired you to start Angel MedFlight?

I grew up on a farm in Ohio and when I moved to Arizona for school, I worked as a flight paramedic that was doing something similar to what we do now at Angel MedFlight. During a break from school, I started thinking, “What am I doing and why am I doing it?” I wanted to do something with my life that I really loved and I loved the job as a flight paramedic, so I decided to start an air medical company, but I wanted to do it better.

How did a college student get the money to start an air ambulance company?

I was 25 years old, I put a business plan together, I sought venture capital, I sought investors and I was getting nowhere. It got to the point where I knew I had to do it myself. I pulled about $1 million in 18 AB | March-April 2013

credit cards in just under 24 hours before the credit companies had time to crossreference and that’s how we started.

You started Angel MedFlight in 2007. How were you able to start and grow a company in the middle of an economic crisis?

Instead of focusing on the financial climate, we’ve always put the patient first and we focus on doing the right thing the first time. As long as you always do that, you’ll be successful.

How do the challenges you face at Angel MedFlight differ from those encountered by other CEOs?

We have to deal with aviation, medical care, insurance regulations, HIPAA (Health Insurance Portability and Accountability Act) laws. We have to know all the state, federal and international laws inside and out and know how

What we have done in order to create a greater continuity of care that is different from everyone else in the industry is that we have nurse case managers that are on the phones, working with the families and are familiar with what the families are going through and understand the medical components of what is going on with the patient.

How has Angel MedFlight changed your industry?

When I started, if someone needed a medical flight and they couldn’t pay cash, they weren’t going to fly. We came in and thought that this is something an insurance plan should cover. You’re not flying an infant in need of care from Tulsa to Rochester, Minn. for no reason. As a company, we have helped change that paradigm within the industry and more insurance companies have become more understanding about the medical need for our industry’s services.


Coming August 2013

Who will be Arizona’s most influential leaders in 2013? Az Business Leaders 2013 combines 400+ impressive executives in more than 50 industries with their best business advice and principles that help them succeed. They are leaders with so much experience, vision and influence that when they speak, the community listens. Learn from the best in categories such as: • Business Services • CEO’s & CFO’s • Commercial & Residential Real Estate • Education • Finance/Banking/ Wealth Management • Healthcare • Manufacturing & Technology • Professional/Accounting/Law • Tourism/Entertainment/Sports • Who’s Who and More To help your company grow, use AzBusiness Leaders to reach these influential executives and our 100,000+ readers all year long. Title Sponsors:

To promote your company in this must-read annual publication, please call 602.277.6045.

AB | March-April 2013 19


tECHnOLOgY

LAW AND TECHNOLOGY IN THE DIGITAL AGE New laws and court interpretations of existing laws are impacting the course of innovation

T

echnology is irrevocably altering the legal profession while at the same time, a variety of new laws and court interpretations of existing laws are changing the course of technology. The Arizona Technology Council’s Law & Technology committee looks at both sides of the equation. Our members often need information and advice in areas such as capital formation, acquisitions, protection of intellectual property, employee matters, contracts, exit strategies and liability exposure. These issues often have a profound effect on society at large. Intellectual property has become front-page news. Stories about copyright piracy, fi le-sharing, and technological protection can be found daily. Protests arise over proposed legislation such as the Stop Online Piracy Act. The ability to make a perfect copy without any decrease in quality has become the status quo for an entire generation. The purpose of intellectual property laws is to encourage new technologies, artistic expressions and inventions while promoting economic growth. When individuals know that their creative work will be protected and that they can benefit from their labor, they are more likely to continue to produce things that create jobs, develop new technology and make processes more efficient. And whether you’re a small business owner, an HR professional, or an employee, you need to learn the rules of employment law. There are laws you must follow in the workplace -- and strategies and tips for staying out of legal trouble when dealing with employees. Employment in Arizona is regulated by both federal and state law. Some issues, such as mandatory union membership and minimum wage, are regulated by differing federal and state laws, whereas other issues, including overtime, are addressed only by federal law or state law, but not both. In other instances, such as discrimination in employment, Arizona has essentially codified 20 AB | March-April 2013

federal law, thereby providing the Arizona Attorney General with the power of enforcement. As new technologies emerge, IT strategies evolve and businesses clamor for skills that go beyond traditional technology management. As a result, the CIO job description is undergoing a metamorphosis. Particularly in highly regulated industries, CIOs must be well versed in the alphabet soup of laws that affect IT operations. It’s important STEVEN G. ZYLSTRA for CIOs to view themselves not Tech Columnist only as technology managers, but as information managers, tracking the creation, flow and storage of records and data assets and ensuring that they will be made available, in a timely fashion, in the event of an audit or other litigation request. And for our members working in the legal profession, we explore how emerging technologies are affecting their management strategies and changing how legal services are delivered. One only has to look at the impact the amount of electronic data has had on e-discovery to realize the challenge for law firms and their corporate clients. Law firms need to make greater investments in IT and have to make use of web-based tools and mobile devices to keep costs under control and compete on a level playing field. It often seems as if technology evolves faster than the laws that govern it, we all must consider the legal issues that might be involved, before incorporating new technologies into our businesses or personal lives. Steven G. Zylstra is president and CEO of the Arizona Technology Council. To learn more about the Tech Council, visit aztechcouncil.org.


Of f e r ing Ov e r

100 majors and cOncen tr atiOns fOr

bachelor’s, master’s and doctoral degree programs Learn more about gcU at

888-639-7203 gcu.edu/bizmag .

Grand Canyon University is regionally accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. (800-621-7440; http://www.ncahlc.org/)

Fortitude-HalfPg_Layout 1 12/13/11 7:40 AM Page 1

Fortitude

A contractor’s reputation for excellence grows by completing projects on time, within budget, and by continually exceeding expectations.

Building Successful Arizona Projects for 26 Years

License B1-088897

480.497.2300 • fax: 480.497.9610 • www.bjerkbuilders.com


WEaLtH ManagEMEnt

SPECIALIzATION REPLACES GENERALIzATION Shift in economy leads to wealth management programs tailored to niche markets

R

ecent changes in the economy have led wealth managers and their clients to change course. As a result, we have seen a rise in specialization; wealth management programs tailored to specializing in what some call “the new normal” and with the prospect of major changes ahead in the tax code and business climate. The recession and stock market debacle of 2008 led to a whole new environment for wealth advisers, said Marty Henne of the Henne Financial Group in Scottsdale, a boutique investment services firm that opened in 1997. Due to big losses, clients now need to change their portfolios, Henne said: “Many of our clients are investors who have thrown up their hands and say, ‘I can’t do it anymore; I need someone to work with my situation.’ They still have some money that they want to keep and they hope to replace what they lost.” One group of Henne’s clients have already retired and are no longer accumulating wealth but don’t want to outlive what money they already have. They’re looking for fixed income investments and getting out of equities. But they do need to have some stocks in order to keep up with inflation. The second major group, not yet retired and still increasing their net worth, also lost money in the stock market. They want to stay in equities, but they don’t want to invest the way they used to. For both groups, Henne said there is a need to drop the old strategic “buy and hold” method of trading, mainly focused on mutual funds, and go to a more tactical, short-term approach where investors move in and out of the market. 22 AB | January-February 2013

◆ BY REBECCA LARSEN

“The stock market has changed,” he noted. “There are no trends and very low volume; the markets respond mainly to news events.” News could involve developments in China or Europe or information about the so-called fiscal cliff. Among these three groups, about one-third of the clients are professionals; one-third are highly paid salespeople; and onethird are small business owners. Henne also has one other group of clients -- the 20- and 30-something sons and daughters of his other clients. “They often have significant student and credit card debt and need to de-leverage and stop consuming,” he said. Dillan Micus is the executive vice president of AxA Advisors for the Southwest. AxA Advisors is a subsidiary of AxA Financial. Based in Scottsdale, he heads up a group of about 115 financial advisors in Arizona, Nevada and Mexico. Most are generalists that provide comprehensive wealth management services to clients. But quite a few are specialists that can step in and provide other specific help to the same client when needed. “You might have a business owner that has personal needs, and we provide wealth management for their money,” said Micus. “But that same person may have estate planning needs or wants help with group benefits for his company and we have multiple specialists who can step in. When they work with us, they know they have a number of specialists under one roof.” He also sees an end to the buy and hold strategies of the past in investing. “Times have changed,” he said. “It’s a different environment and a different market.” John House is president and CEO of Coyote Financial with two partners and three staff in Scottsdale. His firm also partners with AdvisorNet Financial of Minneapolis that can provide clients with additional services. In general, Coyote Financial’s target market is high wealth, family-owned businesses. The firm also works extensively with physicians and attorneys. Coyote is particularly known as a leader in tax reduction strategy and customized estate planning, according to House. Many businesses pay more in taxes because they don’t take advantage of the tax relief and incentive provisions in the IRS code, according to House. By using tax deferral, employer fringe benefit programs, tax exempt trusts, income shifting to family members with lower tax brackets and the conversion of ordinary income to capital gains to accomplish significant income tax reductions. With regard to large estates, House said, “We work to make people become proactive regarding protecting their estates. Denial is one of the two biggest obstacles to overcome with most families as well as procrastination.” In cases of procrastination, House tries to use pointed questions: “Let’s say you have someone with a possible $40 million estate. I always ask them, ‘What assets will your family get rid of in order to have the money to pay the taxes on the estate?’” One estate planning strategy on which House is particularly an expert is the use of the charitable lead annuity trust, designed to shift wealth to children in a tax efficient way. “It’s a planning strategy well documented in the tax code,” he said. Of course, in 2013, there could be many rule changes in trusts, taxes and other areas, but for a while at least there could be many opportunities, House noted.


Arizona Real Estate Achievement

NOMINATIONS & RESERVATIONS ARE OPEN The Arizona Real Estate Achievement Awards, AREA Awards, are Arizona’s most prestigious residential real estate awards. The entire residential real estate industry from real estate companies to communities, law firms and builders, and mortgage brokers and banks will be honored at this celebratory event. • Residential Real Estate Agent of the Year • Real Estate Company of the Year - Small • Real Estate Company of the Year - Large • Real Estate Broker of the Year • Mortgage Banker of the Year • Mortgage Company of the Year • Law Firm of the Year • Home Builder of the Year • Commercial Bank of the Year • Environmentally Responsible Community • Philanthropic Contributor of the Year • Lifetime Achievement Award - Real Estate Agent • Lifetime Achievement Award - Real Estate Company

Nominate & reserve your seat today at

AzBusinessMagazine.com For sponsorship information call, 602.277.6045 Sponsored by

AB | March-April 2013 23


Dining

GENERATION NEXT Macayo’s founder’s grandchildren score with Mexican, Spanish and European influenced Milagro Grill

M

ilagro Grill is definitely not your father’s Mexican restaurant, or even your grandfather’s. It’s definitely not the owners’ grandfather’s Mexican restaurant, either. The four siblings who own Milagro Grill — Reed Johnson, Ryan “Bubba” Johnson, Jaret Johnson, Brynn Johnson — are the grandchildren of legendary Arizona restaurateurs Woody and Victoria Johnson, founders of the Mexican food chain Macayo’s. Milagro Grill is located in Arcadia along the stretch of Indian School Road between 36th and 56th streets, an area that has become a hot spot for new restaurants. It distinguishes itself from other Valley Mexican-influenced restaurants the moment you walk in the door. The decor is defined by sleek and cool wood and metal. There are classy wooden tables with elegant, curved wood-and-upholstery chairs. In front of Milagro Grill, along Indian School Road, is a 1,200-square-foot patio with tables and comfortable chairs and couches, making it the perfect spot for happy hour or for lounging when the weather is nice. Beyond the hip environment and comfy chairs, Milagro Grill shines brightest where it counts: its food. Milagro boasts a great selection of wines, cocktails, margaritas, and beers. And sampling the menu, it’s easy to see why Milagro Grill was named Grand Champion both days at the Arizona Taco Festival in 2012. On the night that we visited, our group sampled nearly everything on the menu. While everything we tried was exceptional, there were some dishes that stood out from the rest:  PB & J de Puerco: Our server recommended we start off with this appetizer and we couldn’t have been happier. The mouthwatering slices of pork belly combine brilliantly with tomato jam, peanuts, arugula and chiltepin peppers to create the perfect blend of sweet, salty and spicy. 24 AB | March-April 2013

◆ BY MICHAEL GOSSIE

 Queso Pan Plano: Th is fl atbread appetizer combines Manchego cheese, tomato, onion and arugula in a manner so delicious that we were still trying to figure out what made it such an amazing taste sensation when our desserts came out.  My mouth still waters at the memory of the achiotemarinated chicken. The mildly spicy pieces of meat have a hint of citrus fl avor and are served with corn, tomato, morita and pistou over a bed of basmati rice. Simply amazing.  While all the award-winning tacos are exceptional, the Costilla tacos stood out for us. Incredibly tender and fl avorful short rib topped with pasilla chile, red pepper, cabbage and peanut makes this taco one of the best you will ever have. Close seconds are the Al Pastor and Grilled Mahi tacos.  As for desserts, the three we sampled made us feel like kids on Halloween night: we just couldn’t get enough. But if we had to pick, the Pastel de Abuela (spicy chocolate cake with candied fresno chiles and pistachio ice cream) had a slight edge over the Pie de Olsson (avocado cheesecake with strawberry mango salsa) and Churros de Cacahuete (peanut butter churros with mazapan chocolate crumb and a horchata mousse). But any of the three would be the perfect ending to an amazing meal. Overall, the Johnson family’s sophisicated and updated take on some old family dishes is a recipe for success. Milagro grill 4280 E. Indian School Rd., #101  Phoenix, Arizona 85018 (602) 773-5844  milagrogrillaz.com


C=0 M=90 Y=86 K=0

Master-Salt Cellar-AZBusMag-12.10:Layout 1

12/7/10

C=0 M=53 Y=100 K=0

Fresh Seafood... Featuring the Valley’s largest selection of fresh fish and seafood • Live Maine lobster, Alaskan King Crab and Yakimono Hawaiian Ahi are just some of the delicacies that make the Salt Cellar Restaurant so popular • Maryland crab cakes, shrimp San Remo on artichoke pasta as well as charcoal broiled fish and Cajun-style blackened seafood are additional

Recognizing culinary forward-thinkers for their dedicated passion & contributions.

menu items you’ll want to try • Quiet, cozy and intimate, the Salt Cellar is a favorite C=34 M=100 Y=0 K=0 for those who appreciate fine seafood • Don’t miss our popular twin happy hours

April 25, 2013 • 6pm - 8pm Ritz Carlton

daily from 4:00pm to 7:00pm and again from 10:00pm to 1:00am.

Reserve Your Seat to this Culinary Feast Visit AzBusinessMagazine.com or call 602.277.6045 font: Minion Pro

550 N. Hayden Rd • Scottsdale, AZ (480) 947-1963 • www.saltcellarrestaruant.com Dinner served nightly

font: Helvetica Neue 33 Thin Extended font: Helvetica Neue 66 Medium Italic

AB | March-April 2013 25

3:33 P


2013 They are the people we turn to when we need them the most. They help heal our wounds. They mend our children. They have the ability to create happy endings for tragic stories. They impact the communities they serve in ways that few other professions can. They are healthcare leaders.

The editorial department of Az Business magazine scrutinized hundreds of nominations before deciding on the winners and finalists who are recognized with 2013 Healthcare Leadership Awards. We are humbled to honor these amazing men, women and institutions.

Barrow Neurological Institute 1962

Photo courtesy St. Josephâ&#x20AC;&#x2122;s Hospital and Medical Center

Ranked among the Top 10 hospitals in the nation for neurology and neurosurgery, Barrow Neurological Institute has attracted royalty, rock stars, business moguls and sports icons from around the world because of its expertise in brain and spinal disorders. SPONSORED BY

26 AB | March-April 2013


2013

CATEGORY | COMMUNITY OUTREACH

WINNER

FINALISTS

SHAKIRA SMALL AND RAMIRO CAMARILLO

SCHOOL-BASED HEALTH CENTERS PROGRAM Abrazo Health Care The program was founded in 1994 as a community outreach to underprivileged schoolaged children. Abrazo Health Care in conjunction with Phoenix Baptist Hospital, Phoenix Memorial Health Care Center, Maryvale Hospital and VHS Outpatient Clinics, Inc. currently operates 4 School-Based/School-Linked Health Centers in addition to a mobile health unit which serves 76 local schools in sixteen school districts.

Magellan Health Services

As community development managers, Small and Camarillo are helping to break down the stigma associated with mental health and substance abuse issues, especially among traditionally under-served populations, such as the Hispanic and African-American communities. They often volunteer on weekends and holidays to educate and bring information and resources to our community. Visit any health fair or community event, and you’ll see them there either providing information on behavioral/mental health and substance abuse issues or helping out any number of organizations.

JENNIFER DRAGO Sun Health Drago coordinated, implemented and created a three-part community health program aimed at providing pathways to Population Health — an effort to improve the health of an entire population — by helping older adults manage their health and well-being. Drago built Sun Health Medication Management, Sun Health Care Transitions and Sun Health Community Education from the ground up with few resources. She now has a staff of 11 nurses, case managers and support personnel.

CATEGORY | DENTIST

WINNER

FINALISTS

DR. REED H. DAY

GORDON LEDINHAM AND KEVIN BROWN Dental Village Brown and Ledingham have put Dental Village — which has eight Southern Arizona locations — on the forefront of the industry. They use the most advanced techniques in the region and they constantly find new technology and innovative ways to deliver quality patient care. All technology is researched and utilized with minimal disruption to a patient’s day-to-day life and to keep them pain free.

Oral & Facial Surgery Center PLC Oral and maxillofacial surgery includes the diagnosis, surgical and related treatment of diseases, injury and defects involving both the functional and esthetic aspects of the hard and soft tissues of the head, mouth, gums, jaws and neck. Day offers the full scope of oral and maxillofacial surgery, as well as complex jaw and facial reconstructive surgery. Day is nationally recognized for his expertise in orthognathic jaw corrective surgery, microsurgical nerve repair and is one of a handful of surgeons in the world skilled in total prosthetic temporomandibular joint replacement surgery.

JOHN DOUGHERTY, DDS Artistic Dental at the Biltmore Dougherty is among only 2 percent of dentists in the U.S. that have achieved a Mastership Award from the Academy of General Dentistry, the highest honor and one of the most respected designations in the profession. In 2013, Dougherty and his staff are introducing “Kids Kare,” where they will visit Valley schools to educate students about the value of creating good dental habits.

AB | March-April 2013 27


2013

CATEGORY | EDUCATIONAL PROGRAM

WINNER

FINALISTS

KATHLEEN GOEPPINGER

ANNE MCNAMARA Grand Canyon University As dean of the College of Nursing and Health Care Professions at GCU, McNamara stresses the importance of meeting each student and fully understanding their learning style. McNamara, a 2012 ATHENA Award winner, is preparing a new generation of nurses by adding a host of hands-on teaching tools, including an innovative mock apartment setting to simulate a home healthcare environment.

Midwestern University

Under Goeppinger’s leadership, Midwestern University’s Glendale campus has become the state’s largest and most comprehensive university for health professionals, as well as a significant economic engine in the West Valley, as evidenced by WESTMARC, which awarded the university its economic engine award in 2012 for its outstanding contribution to the West Valley’s economy. In addition, Goeppinger extensive involvement in civic affairs helps her bring her extensive expertise in healthcare education and healthcare needs to Arizona policy makers.

STUART FLYNN, MD UA College of Medicine – Phoenix Flynn, dean of UA College of Medicine — Phoenix, was instrumental in developing and implementing the curriculum and worked closely with counterparts from ASU. He teaches anatomic and clinical pathology and the translational interface between basic sciences and clinical medicine .His research has included studies of cancers, including lymphomas and leukemias, endocrine disease, as well as immunodeficiencies, such as AIDS.

CATEGORY | HEALTHCARE EXECUTIVE

WINNER

FINALISTS

LAURA ROBERTSON

JOEL BARTHELEMY GlobalMed Barthelemy started GlobalMed in 2002 and transformed the small internet camera company into a global leader in telemedicine — the next generation of healthcare delivery systems. GlobalMed offers practitioners integrated technologies that help them provide quality healthcare to patients in remote areas, on oil platforms, and behind prison walls. The W.P. Carey School at ASU honored GlobalMed with its “Emerging Entrepreneur” award.

Banner Heart Hospital/ Banner Baywood Medical Center Robertson’s leadership has been pivotal in the successful planning and implementation of several key projects designed to enhance patient care and service. These include full implementation of the electronic medical record; a fully-operational electronic intensive care unit; and a cardiac robotic program. Robertson has also helped plan and manage several expansion projects at Banner Heart Hospital to help streamline cardiac care services, strengthen brand loyalty and develop business growth opportunities. As a result of these build-out projects, several key services have been added.

28 AB | March-April 2013

SUSAN S. WILDER, MD LifeScape Medical and LifeScape Premier On multiple occasions, Wilder has committed her financial resources, reputation, and time to improve healthcare both in Arizona and nationally. As founder and CEO of LifeScape, she created an unsurpassed practice that is innovative medically and a service-based business. Wilder implemented advanced diagnostics and treatments and also made LifeScape a pioneer in its adoption and utilization of the latest electronic medical records, payment systems, and drug interaction technology.


2013

CATEGORY | HEALTHCARE MANAGER

WINNER

FINALISTS

DANIEL KESSLER

DR. RUBEN MESA Mayo Clinic Cancer Center As chairman of the Division of Hematology and Oncology and deputy director for Mayo, Mesa has been principal investigator or co-principal investigator in more than 45 clinical trials for patients with myeloproliferative neoplasms or other myeloid disorders, and he’s authored more than 300 publications along these latter themes. Mesa also championed an affiliation between Mayo and Yuma Regional Medical Center.

Southwest Human Development Kessler has always been ahead of his time as a leader in healthcare for children with developmental and behavioral challenges. There has been a lot of recent interest in integrating medical and mental healthcare, but Kessler developed Southwest Human Development’s Children’s Development Center nearly two years ago, spearheading a team of pediatric professionals who work together as an integrated, comprehensive team to provide state-of-the-art treatment for young children with developmental challenges.

ARMANDO CONTRERAS United Cerebral Palsy of Central Arizona During his three years as CEO of UCP of Central Arizona, Contreras successfully brought the organization’s administrative costs below 11 percent while expanding the number of those served by more than 2,000. Contreras is committed to reaching out to the community through health and educational fairs, community events, and one-on-one meetings to educate individuals about the life-changing services available though UCP and to dispel stigmas that surround the disabled community.

CATEGORY | HOSPITAL

WINNER

FINALISTS

CHANDLER REGIONAL MEDICAL CENTER

CANCER TREATMENT CENTERS OF AMERICA — WESTERN REGIONAL MEDICAL CENTER CTCA delivers the latest cutting-edge cancer treatments as part of a unique, whole-person treatment model that offers healing and hope for the body, mind and spirit. To better serve its patients in 2012, CTCA adopted Lean Six Sigma and the A3 process to improve hospital operations, added 61 new A3-certified employees, and eliminated 42,000 patient waittime hours.

Chandler, which opened as a 40-bed facility in 1961, has evolved into a 243-bed acute-care provider of emergency care, maternal child services, cardiovascular services, neurological services, wound healing, cancer treatment, and diagnostic services. It boasts more than 2,000 employees and more that 800 physicians who practice all major specialities. In 2013, Chandler Regional earned the Distinguished Hospital Award for Clinical Excellence from Healthgrades, a leading provider of comprehensive information about physicians and hospitals, which places Chandler Regional among the top five percent of more than 4,500 hospitals nationwide for clinical performance.

30 AB | March-April 2013

VIRGINIA G. PIPER CANCER CENTER In 2012, Piper added a hematopoietic stem cell (HSC) transplant program (commonly known as bone marrow transplant) through its new Cancer Transplant Institute. HSC transplants are primarily used to treat patients with aggressive cancers such as myeloma, leukemias and lymphomas. The outpatient treatment unit and 13-bed inpatient unit allows some transplant patients to be treated while they are able to remain at home for part of their therapy.


AB | March-April 2013 31


FRANK CAPUTO

2013

CATEGORY | SPECIAL ACHIEVEMENT | WINNERS

Cancer Treatment Centers of America — Western Regional Medical Center

Ben and Catherine Ivy Foundation

CATHERINE IVY

DR. DAVID JACOFSKY

Looking to improve the quality of produce available to CTCA’s kitchen, CTCA Executive Chef Caputo helped develop an on-site organic farm. After extensive research, Caputo forged a relationship with McClendon’s Select Organic Farms to convert an existing cotton field on the property to a certified organic farm. CTCA is the fi rst cancer center in the nation to have an onsite organic farm to grow the produce so that it can be served directly to patients and employees at its peak nutritional value.

Ivy founded the Ben and Catherine Ivy Foundation after her husband, Ben Ivy, lost his battle with glioblastoma (the most aggressive and common form of brain cancer) in 2005. Since then, the foundation has provided more than $50-million to brain cancer research. In 2012, the Ivy Foundation awarded $10 million in grants for two groundbreaking brain cancer research projects at TGen. “The tireless and dedicated support of programs like the Ivy Foundation is helping transform ideas into medical reality,” said TGen President and Research Director Dr. Jeffrey Trent.

Jacofsky, along with other CORE surgeons and researchers, are currently working with at least a halfdozen companies — both large and small — to help them create and improve products for patient care. The CORE Institute has developed and patented products of its own to either license or sell to industry. This effort to cultivate local, regional and international partnerships with private orthopedic companies and research institutions shows CORE’s dedication to bringing economic opportunities to the healthcare industry in Arizona.

32 AB | March-April 2013

The CORE Institute


Play Golf Again! (What will I do when I live life without pain?)

Whether itâ&#x20AC;&#x2122;s for work or play, we understand that you want to get back to your life sooner. The CORE Institute delivers best-in-class orthopedic care to you, your family, and our community. Are you ready to live life without pain?

24/7 Appointment Scheduling

1.866.974.2673

www.thecoreinstitute.com

KEEP LIFE IN MOTIONÂŽ


2013

CATEGORY | INSURANCE PROVIDER

WINNER

FINALISTS

BLUE CROSS BLUE SHIELD OF ARIZONA

DAVID POPEJOY SecureCare Dental Popejoy is a healthcare leader and entrepreneur who has spent three decades building innovative health plans and four forward-thinking Arizona companies. As CEO of SecureCare Dental, Popejoy invented a new type of dental plan not previously available that covers thousands of Arizonans. The new Copay Plans are hybrid plans that combine PPO and HMO plans into a new line of dental plans not seen before.

BCBSAZ’s mission is to provide the best value in health insurance and improve the quality of life for Arizonans. Its vision is to be recognized as Arizona’s trusted and effective health insurance leader, operating as an independent, not-forprofit, local Blue Cross Blue Shield plan. The company continues to distinguish itself, expanding upon the Walk On! program to incorporate 5-2-1-0 — a formula to help kids stay healthy in 2012; being named in Top 25 Places for Woman in Arizona by BestCompaniesAZ in 2012; and initiating “I Want to be…” a weight wellness program targeted at teens in 2013.

STEPHANIE GORMAN

Cigna Gorman is responsible for leading sales, business development, producer relations and product and service innovation throughout Arizona. Additionally, she works to enhance healthcare quality, and works to improve access and affordability by launching unique solutions to improve health outcomes.

CATEGORY | NURSING

WINNER

FINALISTS

MATILDA CHAVEZ

TRACY WHITWORTH Cancer Treatment Centers of America at Western Regional Medical Center As the Survivorship Support Care Coordinator at CTCA, Whitworth is the sole person in that department providing post-treatment support to more that 120 patients with more added each week. She describes her job as “empowering people for life.” No question is too small to merit her attention or too large for her to answer. Colleagues say Whitworth epitomizes CTCA’s Mother Standard of care.

Phoenix College of Nursing In 2008, Chavez wrote a grant that has funded more than $100,000 toward classrooms, labs and technology for nursing students. She was the driving force behind the restoration that turned a former residence on the Phoenix campus into a nursing lab, creating a new space that allowed for the expansion of the college’s nursing program to help meet the growing demand for nurses. The facility includes an innovative simulation lab, which has given students the opportunity to acquire hands-on experience and perfect their skills.

34 AB | March-April 2013

DEBORAH LIABLE Banner Del E. Webb Medical Caring, compassionate, collaborative. Supervisors and colleagues describe Liable as all that plus an inspiration to work with, a dedicated nurse whose commitment to patients leads her to frequently take patient care beyond her assigned duties. Known to be a passionate patient advocate, Liable is credited for landing Banner Del E. Webb Medical Center the Joint Commission’s national certification as an Advanced Primary Stroke Center.


Come celebrate as we honor all 2013 Ranking Arizona companies.

Best of the Best April 11, 2013 5:30 – 7:30 pm | The Venue Scottsdale Call for Sponsorships and Tables 602-277-6045 or visit AzBusinessMagazine.com

Congratulations, Dr. Nigro and all of Arizona’s Health Care Leaders 2

1

At Phoenix Children’s, we performed more than 500 pediatric heart surgeries in 2012; about half of those were for infants. We dedicate an entire floor to heart patients. 3

LEARN MORE

phoenixchildrens.com/nigro


2013

CATEGORY | PHYSICIAN

WINNER

FINALISTS

DR. WALTER QUAN

DR. ROBERT PORTER Banner Ironwood Medical Center Porter, a doctor of osteopathic medicine, has set an example of fulfilling Banner’s mission through his hard work with the trauma designation. He was instrumental in organizing the hospital’s trauma program, auditing it, and helping it improve. State auditors commented how impressed they were with Porter and how involved he has been with its new designation.

Cancer Treatment Centers of America — Western Regional Medical Center Quan, chief of medical oncology at CTCA, shows his commitment to excellence through the unique treatment options he makes available to his patients. Quan has adapted the administrative schedule for the melanoma treatment Interleukin-2 (IL-2) to make it available to CTCA patients on an outpatient basis. Due to his efforts, CTCA Western is the only hospital in the nation where this outpatient treatment is available. His commitment to healthcare extends outside of the hospital, where he strives to educate people about the dangers of melanoma and other types of skin cancer.

DR. JAMES FOLTZ Focus on Women Foltz has contributed to improved birth and maternal health outcomes for thousands of Valley mothers and babies. But beyond his dayto-day private practice, Foltz makes an impact that is felt globally. He makes frequent volunteer surgical missions to developing countries with Phoenix-based Esperanca, a global health nonprofit. Foltz has served as the lead surgeon on missions to Bolivia and Nicaragua. He performed 32 surgeries during one week in Nicaragua.

CATEGORY | RESEARCHER

WINNER

FINALISTS

DR. ROBERT KUSKE

ADRIENNE C. SCHECK, PH.D. Barrow Neurological Institute Scheck and her team of brain cancer researchers effectively treated brain tumor cells using a combination of diet and radiation therapy. The study examined the effects of the ketogenic diet in conjunction with radiation therapy for the treatment of malignant gliomas, an aggressive and deadly brain tumor. The diet’s effects on brain homeostasis have potential for the treatment of other neurological diseases.

Arizona Breast Cancer Specialists Kuske is the pioneer of breast brachytherapy, a five-day radiation therapy alternative for women with early stage breast cancer. Brachytherapy, or partial breast irradiation, has been studied by Kuske since 1991 as a treatment method after lumpectomy. He’s co-principal investigator in the largest breast cancer radiation trial in history, testing sixweek whole breast radiation versus brachytherapy. Kuske is within a year of finishing the trial and believes the results will cause the biggest paradigm shift in breast cancer treatment since Sir William Halsted in 1896.

36 AB | March-April 2013

HEATHER CUNLIFFE, PH.D. Translational Genomics Research Institute Cunliffe’s research leverages knowledge gained through whole genome surveys to understand molecular mechanisms driving malignant progression of breast and ovarian cancers, including evolution of drug-resistance. The objective is to dissect and functionally understand oncogenic signaling and tumor cell survival mechanisms within different biological contexts, and to translate these discoveries for enhanced clinical management for breast and ovarian cancer.


Making A Difference in [the CoMMUNity]

Midwestern University Colleges Arizona College of Osteopathic Medicine College of Pharmacy–Glendale College of Health Sciences College of Dental Medicine–Arizona Arizona College of Optometry College of Veterinary Medicine Midwestern University Clinics Multispecialty Clinic | Dental Institute | Eye Institute

Underprivileged kids enjoy medical privileges because of you. Abrazo Health congratulates our School-Based Health Centers.

Your dedication to improving the health and wellness of underprivileged children in the central and south Phoenix school districts is extremely appreciated. Find out more about Abrazo Health and our commitment to keeping kids healthy at abrazohealth.com.

19555 N. 59th Ave. | Glendale, AZ 85308 midwestern.edu 623.572.3215

mwuclinics.com 623.537.6000

REACHING OUT TO THE COMMUNITY:

ABRZ-1067 AZBusSchoolAd-F.indd 1

Shakira Small and Ramiro Camarillo

Magellan congratulates Shakira Small and Ramiro Camarillo on their selection as finalists for Health Care Leadership Awards in the Community Outreach category.

For more information about Magellan, access www.MagellanofAZ.com

2/20/13 10:24 AM

Magellan Health Services of Arizona is deeply embedded in our community—whether providing community services, reinvesting in the community, or performing community outreach. Through Community Developers Shakira Small and Ramiro Camarillo, Magellan reaches out to eligible individuals and their families, educating them about the behavioral health services available where they live, work and play in central Arizona.

Shakira and Ramiro tailor their presentations to the audience, ensuring they are culturally relevant to the needs of diverse populations. But their efforts don’t just help those eligible to receive services. They also help the community at large better understand the challenges of those living with mental illness and/or substance use issues. Through their community connections, Shakira and Ramiro develop partnerships that help our members and reduce the stigma that surrounds mental illness. Without treatment, the consequences of mental illness are staggering: unnecessary disability, unemployment, substance abuse, homelessness, inappropriate incarceration, suicide, and poor quality of life. Shakira and Ramiro are dedicated to ensuring people receive the care they need so they can lead healthy and fulfilling lives.

AB | March-April 2013 37


2013

CATEGORY | SURGEON

WINNER

FINALISTS

DR. JOHN NIGRO

DR. PANKAJI JAIN Integrated Medical Services Jain is at the forefront of robotic surgery in Arizona. His skills include traditional surgery, hand-assisted laparoscopy, pure laparoscopy through multiple incisions, and in 2012, he became the first surgeon in Phoenix to perform a single-incision radical nephrectomy for kidney cancer. He has now successfully performed laparoscopic procedures using only one incision of three separate occasions at CTCA and in his private practice.

Phoenix Children’s Hospital In the last year, Nigro and his team at Phoenix Children’s Hospital have performed 11 successful pediatric heart transplants. Prior to founding the comprehensive pediatric program at Phoenix Children’s, a large percentage of pediatric transplants were going to out-of-state facilities, putting a huge emotional and economic burden on families and stress on healthcare plans. A collaboration Nigro negotiated with the University Medical Center in Tucson paved the way for availability of comprehensive pediatric transplant care for children throughout Arizona.

CATEGORY | VOLUNTEER OF THE YEAR

WINNER | MARIANNE TETLOW The Diabetes Coach

Marianne Tetlow was diagnosed with Type 1 diabetes at age 12 and knows first-hand the ongoing emotional struggles and challenges a person with diabetes faces. As a volunteer with the American Diabetes Association, Tetlow is co-chair of the Youth Ambassador and Youth Leadership Council, hosted the Youth Zone at the organization’s Diabetes Health Fair, and offers mentoring services to families and adults dealing with diabetes. She has also encouraged young people with Type 1, insulin-dependent diabetes to share their stories and help educate the public about living with diabetes.

38 AB | March-April 2013

ALICIA MANGRAM, MD John C. Lincoln Health Network Here is the start to Mangram’s typical day: Meets with her team at 7 a.m.; goes over all admissions; then does ICU rounds, which are often interrupted to perform trauma surgery. Mangram found time during her first year at JCL to launch an innovative initiative focusing on older trauma patients — Geriatric Trauma Service, or “G60.” The only program like it in Arizona, it is designed to improve patient outcomes and reduce mortality and morbidity for patients over 60.


AB | March-April 2013 39


2013

CATEGORY | SPECIAL MERIT

LIFETIME ACHIEVEMENT AWARD

BARROW NEUROLOGICAL INSTITUTE

A

s one of the world’s most-renowned medical facilities celebrates its 50th anniversary, surgeons at Barrow Neurological Institute are convinced their work is becoming so advanced they could put themselves out of business in the next half century. Ranked among the Top 10 hospitals in the nation for neurology and neurosurgery, Barrow has attracted royalty, rock stars, business moguls and sports icons from around the world because of its expertise in brain and spinal disorders. Located at St. Joseph’s Hospital and Medical Center, in Phoenix Arizona, Barrow performs the most brain surgeries per year in the United States and is home to the Muhammad Ali Parkinson Center. “Our surgeons will largely put ourselves out of business in the coming years. Our profession will drastically change and that is very good news,” says Dr. Robert Spetzler, Director of Barrow and renowned neurosurgeon. “Rapid advances in minimally invasive surgery and gene and stem cell treatments will mean

40 AB | March-April 2013

the traditional role of the brain and spinal surgeon will disappear.” Doctors at Barrow say the 50th anniversary marks the beginning of the “golden age” of the Institute when Barrow will be at the forefront of fi nding answers to some of the most devastating neurological conditions. They predict during the next 50 years: • Alzheimer’s disease will be cured or effectively treated. • Parkinson’s disease will be cured. • Stem cell therapy will revolutionize care of brain and spine disorders. • Malignant brain tumors will be effectively treated and controlled. • Degenerative disk disease will be cured. “Barrow has a rich and bold legacy that comes to life every day in patients who come from all over the world for our extraordinary medicine,” says Dr. Spetzler. “In the next 50 years, we will see advances unlike anything we have witnessed before.”


Our people make your care the best. Our ranking makes it official. Health care leaders like our nominees are an important part of why Banner Health was named a top-five large health system. We thank them for their dedication to excellent patient care.

www.BannerHealth.com


Based on the outcome of the largest business opinion poll in Arizona, these businesses all earned coveted no. 1 rankings in the 16th edition of ranking Arizona: the Best of Arizona Business.

Ranking Arizona Platinum Hall of Fame Members These companies have all earned exclusive spots in Ranking Arizona’s Hall of Fame To become a Hall of Fame member, a company has to be ranked No. 1 in Ranking Arizona for 10 years.

2007

KPNX Channel 12 Molina Fine Jewelers Scottsdale Fashion Square

42 AB | March-April 2013

2008

CB Richard Ellis The Clotherie Commotion Promotions In Celebration of Golf Marine Max of Az Southwest Airlines Sun Valley Masonry Tucson Mall

2009

The Boeing Company Camelback VW Cliff Castle Casino Deloitte Delta Dental of Az Farmers Insurance co FNF Construction Pulte Home (& communities of Del Webb) Sunstate Equipment

2010

Corporate Job Bank Insight Moon Valley Nursery New Horizons of Az Salt Cellar Schumacher European SmithGroup Target Commercial Interiors Villages Health Club & Spa

2011

Intel Corp. Konica Minolta News Talk 92.3 KTAR Phoenix Convention Center Ryan Companies U.S. Inc St. Joseph’s Hospital & Medical Center Tomaso’s Verizon Vi at Grayhawk Wilson Electric

2012

Netsian Technologies Group VSS Security Services T Cooks Weitz


The Lavidge Company 480-998-2600 lavidge.com

MEDIUM-SIZE ADVERTISING AGENCIES

EMPLOYMENT: PERMANENT

Razzs Restaurant and Catering

EMPLOYMENT: TEMPORARY

RESTAURANTS: INTERNATIONAL

480-966-0709 corporatejobbank.com

602-808-0766 royalpalmsresortandspa.com

602-306-4473 afprofessionals.com

R&R Partners

Corporate Job Bank Personnel Services

SMALL ADVERTISING AGENCIES

EXECUTIVE SEARCH FIRMS

480-361-5826 thinkimp.com

480-481-0411 spectra-az.com virtualrecruiter.info spectracareer.com

480-317-6040 rrpartners.com

Innovative Media Partners

COMMERCIAL PRINTERS Prisma Corp.

602-243-5777 prismagraphic.com

GRAPHIC DESIGN FIRMS Esser Design

602-257-9790 esserdesign.com

INTERNET MARKETING McMurry

602-395-5850 mcmurry.com

Spectra International

GUARD SERVICES/SECURITY FIRMS VSS Security Services

602-778-6700 vss-security-services.com

LARGE-SIZE PUBLIC RELATIONS E.B. Lane

602-258-5263 eblane.com

MEDIUM-SIZE PUBLIC RELATIONS R&R Partners 480-317-6040 rrpartners.com

602-956-0836 tomasos.com

RESTAURANTS: MEXICAN

La Hacienda at the Fairmont Scottsdale Princess

480-585-4848 scottsdaleprincess.com/dining/la-hacienda

OFFICE: LARGE FURNITURE COMPANIES Corporate Interior Systems Inc.

Transact Commercial Furnishings Inc.

602-996-0006 commotionpromotions.com

RESTAURANTS: ITALIAN

Tomasos Italian Cuisine

602-433-0550 janikingaz.com/southwest

480-553-9175 imageavestudios.com

Commotion Promotions LTD

T. Cooks at Royal Palms

Jani-King Southwest

602-304-0100 cisinphx.com

PROMOTIONAL PRODUCTS

480-905-1308 razzsrestaurant.com

MAINTENANCE/JANITORIAL COMPANIES

PRODUCTION COMPANIES Image Ave Studios

RESTAURANTS: FUSION/ECLECTIC

Accounting & Finance Professionals Inc.

Photo by Duane Darling

LARGE-SIZE ADVERTISING AGENCIES

OFFICE: SMALL FURNITURE COMPANIES 602-251-3838 transactfurniture.com

OFFICE: MACHINE DEALERS

Toshiba Business Solutions 602-470-8888 toshibaaz.com

OFFICE: SUPPLY COMPANIES Wist Office Products 480-921-2900 wist.com

TRAVEL AGENCIES

International Cruise & Excursions Inc.

2013 Ranking Arizona Hall of Fame Inductee RAZZ’S RESTAURANT Category: Best fusion/eclectic restaurant Principal: Razz Kamnitzer, executive chef Reaction: “It is very special. It means a lot to know that our perseverance paid off and we have great support from our patrons. We couldn’t have done it without our employees and it is gratifying to know our hard work is appreciated.”

RESTAURANTS: ROMANTIC

Kai at Sheraton Wild Horse Pass Resort & Spa

RADIO STATIONS

602-395-1995 iceenterprise.com

602-274-6200 ktar.com

Phoenix Zoo

Salt Cellar Restaurant

CATERING SERVICES

RESTAURANTS: SOUTHWEST/ECLECTIC

TELEVISION STATIONS

480-998-8355 theherbbox.com

602-224-0225 vincentsoncamelback.com

602-257-1212 azcentral.com

Celebrity Theatre

Donovans Steak & Chop House

RESTAURANTS: AMERICAN/CONTEMPORARY

RESTAURANTS: UNIQUELY AZ

602-955-7878 lons.com

480-948-5170 elchorro.com

News Talk 92.3 KTAR

ATTRACTIONS

SEO/SOCIAL MEDIA MARKETING

602-273-1341 phoenixzoo.org

800-588-2188 myhelixhouse.com

The Herb Box Catering Company

Helix House

KPNX-TV, Channel 12

COPY/DUPLICATING/PRINTING Print Time

602-252-3900 printtime.com

DELIVERY MESSENGER SERVICES Citywide Courier

480-247-7750 citywidecourier.com

EMPLOYMENT: LEASING/PEOS Human Capital Strategies 480-962-1580 hcscando.com

CONCERT VENUES

602-267-1600 celebritytheatre.com

LONs at The Hermosa

RESTAURANTS: ASIAN Stingray Sushi

602-955-2008 stingraysushi.com

602-225-0100 wildhorsepassresort.com

RESTAURANTS: SEAFOOD

480-947-1963 saltcellarrestaurant.com

Vincent on Camelback

RESTAURANTS: STEAKS/CHOPS 602-955-3666 donovanssteakhouse.com

El Chorro

WINE BARS

Kazimierz World Wine Bar 480-946-3004 kazbar.net

RESTAURANTS: FRENCH Coup Des Tartes 602-212-1082 nicetartes.com

AB | March-April 2013 43


WINE/SPECIALTY SHOPS

FINANCIAL INVESTMENT CONSULTING FIRMS

623-486-0162 totalwine.com

480-905-9053 abbotdowning.com

Abbot Downing

LARGE-SIZE ACCOUNTING FIRMS

INSURANCE BROKERS

Deloitte & Touche LLP

Marsh & McLennan Companies

MEDIUM-SIZE ACCOUNTING FIRMS

INSURANCE: PROPERTY/CASUALTY

602-279-2600 mukaigreenlee.com

602-333-5740 farmersinsurance.com

602-234-5100 deloitte.com/us

602-337-6300 marsh.com

Mukai, Greenlee & Company P.C.

SMALL ACCOUNTING FIRMS

Farmers Insurance Co.

INVESTMENT BROKERS

Pescatore-Cooper, PLC

Thompson Wealth Management

480-994-4148 pescatorecooper.com

480-305-2038 twmplan.com

LAW FIRMS (51+ ATTORNEYS) photo by Duane Darling

Snell & Wilmer LLP

2013 Ranking Arizona Hall of Fame Inductee nAtionAl BAnk of ArizonA category: large-size banks principal: Keith Maio, president and CEo reaction: “on behalf of all nB|AZ employees, i can say that it is an honor to be voted the no. 1 bank in Arizona for the 10th time and to be inducted into the ranking Arizona Hall of Fame. this recognition serves to validate the hard work and dedication of our employees as they continually strive to deliver financial products and services to our clients, with the highest level of customer service. it reinforces our commitment to give back to the communities in which we live and work through philanthropic, economic development, educational and lending activities that continue to fuel the entrepreneurial spirit of Arizonans. And, it confirms our belief that Arizona is a great place to do business.”

LARGE-SIZE BANKS

National Bank of Arizona 602-235-6000 nbarizona.com

MEDIUM-SIZE BANKS

Fox & Fin Financial Group, LC 480-421-9789 foxfin.com

CREDIT UNIONS

Arizona State Credit Union 800-671-1098 azstcu.org

480-609-6979 villageclubs.com

HMOS

Health Net of Arizona Inc. 602-794-1400 healthnet.com

HOME HEALTH AGENCIES

Home Instead Senior Care

480-425-2600 sackstierney.com

480-563-5300 viliving.com/grayhawk

LAW FIRMS (24 ATTORNEYS OR FEWER)

Vi at Grayhawk

NEUROLOGICAL PRACTICES

Comitz | Beethe PLLC

Barrow Neurology Clinics

OFFICE: BUSINESS CENTERS

ORTHOPEDIC PRACTICES

602-244-8600 cofcoexecutivesuites.com

623-537-5600 thecoreinstitute.com

480-998-7800 cobelaw.com

COFCO Executive Suites

SBA LENDERS

Southwestern Business Financing Corp. 602-495-6495 swbfc.com

ACUTE CARE HOSPITALS (340+ BEDS)

St. Josephs Hospital & Medical Center 602-406-3000 stjosephs-phx.org

602-406-6262 thebarrow.org

The CORE Institute

PAIN MANAGEMENT CENTERS

The Pain Center of Arizona 623-516-8252 thepaincenter.com

PPOS

Blue Cross Blue Shield of Arizona 602-864-4400 azblue.com

ACUTE CARE HOSPITALS (200-339 BEDS) Chandler Regional Medical Center 480-728-3000 chandlerregional.org

ACUTE CARE HOSPITALS (199 BEDS OR FEWER) Paradise Valley Hospital

CANCER TREATMENT CENTERS 623-207-3000 cancercenter.com

CARDIOLOGY

Arizona Heart Institute 602-266-2200 azheart.com

COSMETIC/FAMILY DENTISTRY Briggs Family Dentistry 480-948-7670 briggsfamilydentistry.com

DENTAL HEALTH PLANS

Delta Dental of Arizona 602-938-3131 deltadentalaz.com

44 AB | March-April 2013

HEALTH AND FITNESS

Village Health Clubs & Spas

INDEPENDENT/ASSISTED LIVING

Sacks Tierney PA

Cancer Treatment Centers of America

BUSINESS BROKERS

866-742-6581 goodeyes.com

LAW FIRMS (25-50 ATTORNEYS)

SMALL BANKS

480-609-0055 pinnaclebankaz.com

EYE CARE CENTERS

Barnet Dulaney Perkins Eye Center

602-588-7725 homeinstead.com/greaterphoenix

602-923-5000 paradisevalleyhospital.com

Pinnacle Bank

602-222-9111 phxskin.com

602-382-6000 swlaw.com

Biltmore Bank

602-992-5055 biltmorebankaz.com

DERMATOLOGY

Phoenix Skin

photo by Duane Darling

Total Wine

2013 Ranking Arizona Hall of Fame Inductee Blue cross Blue sHield of ArizonA category: ppos principal: rich Boals , president and CEo reaction: “the honor of being named no. 1 one in the ppo category for 10 years and being added to the ranking Arizona Hall of Fame is an accomplishment made possible through the dedication and hard work of the BCBSAZ employees. As an Arizona business since 1939, we’re honored by the award and look forward to serving local communities throughout the state for years to come.”


CELEBRATING 10 YEARS AS

ARIZONAâ&#x20AC;&#x2122;S #1 BANK Ranking Arizona Magazine

We are proud of the reputation we have built and will work relentlessly to provide our clients the absolute best banking experience. Learn more about our award-winning banking services, by visiting us at: GAINEY RANCH WEALTH CENTER 7375 E Doubletree Ranch Road 480.998.7373 WWW.NBARIZONA.COM

AB | March-April 2013 45


WEIGHT LOSS MANAGEMENT

TECHNICAL PLACEMENT

602-863-4046 redmountainweightloss.com

480-342-9900 aztechfinders.com

Red Mountain Weight Loss

WOMENS HEALTH

FLORIST SHOPS

Tech Finders

Cactus Flower Florists 480-483-9200 cactusflower.com

TELECOM CONTRACTORS

FURNITURE STORES

Scottsdale Healthcare Shea Medical Center

Netsian Technologies Group

BIOSCIENCE FIRMS

TELEPHONE EQUIPMENT & SYSTEMS

602-685-5000 sonoraquest.com

480-961-9000 mitel.com

CLEANROOM DESIGN

WEB DESIGNERS/HOSTING COMPANIES

480-785-9911 brycon.com

480-505-8800 godaddy.com

480-323-3000 shc.org

Sonora Quest Laboratories

Brycon Construction

480-505-6800 netsian.net

480-609-5000 ladlows.com

HAIR SALONS

Mitel

Scissors Rox Paper

602-296-5594 scissorsroxpapersalon.com

The Go Daddy Group Inc.

COMPUTER: CONSULTING FIRMS

WIRELESS COMMUNICATIONS

Insight (formerly Ensynch Inc.)

Ladlows Fine Furniture

JEWELERS

Molina Fine Jewelers

602-955-2055 molinafinejewelers.com

SHOPPING CENTERS

800-467-4448 insight.com

Verizon Wireless

480-763-6300 verizonwireless.com

Scottsdale Fashion Square

COMPUTER: NETWORK INTEGRATORS

RETAIL: APPLIANCE STORES

TOURISM: AIRCRAFT CHARTERS

877-236-8583 mytek.biz

602-482-2737 besthomeappliances.com

480-922-7441 aerojetservices.com

MYTEK Network Solutions

480-945-5495 macerich.com

Best Home Appliances

Aero Jet Services

COMPUTER: RETAILERS

AIRLINES SERVING ARIZONA

800-467-4448 insight.com

800-I-FLY-SWA (435-9792) southwest.com

Southwest Airlines

photo by Duane Darling

Insight

COMPUTER: SERVICE/REPAIR Data Doctors

480-921-2444 datadoctors.com

COMPUTER: TRAINING CENTERS

Interface Technical Training 602-266-8500 interfacett.com

DOCUMENT SCANNING & IMAGING FIRMS

2013 Ranking Arizona Hall of Fame Inductee midstAte mecHAnicAl

OSAM/DataBank IMX

category: Mechanical contractors, staff of 130 or more principal: David Jones, CEo

INTERNET SERVICE PROVIDERS

reaction: “it is an enormous honor to be recognized for 10 years by our customers and the business community. i am so proud of our employees who day in and day out serve our clients. this honor is a direct reflection of the fantastic job they do every day.”

602-263-9432 osaminc.com, databankimx.com

Cox Communications Arizona 623-594-1000 cox.com

MANAGEMENT: CONSULTING FIRMS Deloitte Consulting LLP 602-234-5100 deloitte.com/us

MANUFACTURING: DEFENSE/AEROSPACE The Boeing Company 480-891-3000 boeing.com

MANUFACTURING: ELECTRONIC Intel Corp.

480-554-8080 intel.com

MANUFACTURING: NON-ELECTRONIC

Freeport-McMoRan Copper & Gold Inc. 602-366-8100 fcx.com

SOFTWARE COMPANIES Infusionsoft

866-800-0004 infusionsoft.com 46 AB | March-April 2013

AUTOMOTIVE FULL SERVICE/REPAIR Greulichs Automotive Service 480-483-8186 greulichs.com

BED AND BREAKFAST INNS Briar Patch Inn

928-282-2342 briarpatchinn.com

CASINOS

Cliff Castle Casino Hotel 928-567-7900 cliffcastlecasinohotel.com

GOLF COURSES: PRIVATE Terravita Golf Club 480-488-7962 terravita.com

GOLF COURSES: PUBLIC

The Boulders Resort & Golf Club 480-488-9028 theboulders.com

MEETING/CONVENTION CENTERS (50,000 SQ FT+)

Phoenix Convention Center & Venues

BOAT DEALERS

800-282-4842 phoenixconventioncenter.com

480-967-4141 marinemax.com

MEETING/CONVENTION CENTERS (49,999 SQ FT OR FEWER)

CAR DEALERS ($40K OR MORE)

623-930-4300 glendaleciviccenter.com

MarineMax of Arizona

Schumacher European Ltd. 480-991-1155 schumachermb.com

CAR DEALER ($39K OR LESS)

Camelback Volkswagen Subaru Mazda 602-265-6600 camelbackdifference.com

FASHION: MENS

The Clotherie Ltd. 602-956-8600 theclotherie.com

Glendale Civic Center

MOVIE THEATERS iPic Theaters 480-483-3232 ipic.com

RESORTS/HOTELS (350 ROOMS+) Loews Ventana Canyon 520-299-2020 loewshotels.com/ventana


Thanks Arizona for ranking us #1 Fourteen years in a row.

Room for adventure.

2013 Subaru Outback

The Difference is the dealer, the Camelback Subaru Difference! 5-day No Hassle Return Policy on any vehicle purchased from Camelback Subaru.

Zaktek Paint Protection on all vehicles.

All vehicles sold include warranty. See dealer for details.

3M clear door edge guards.

Nitrogen-Filled Tires for your safety on all vehicles.

Contact the General Manager directly with any questions or concerns.

Camelback rewards program.

Free service loaner vehicles available.

#1 Fourteen years in a row!

15th Street & Camelback Rd. Phoenix â&#x20AC;˘ 602-265-6600 â&#x20AC;˘ CamelbackSubaru.com # 1 Auto dealer 14 years running 1999-2013 by Ranking AZ Magazine.

AB | March-April 2013 47


RESORTS/HOTELS (210-349 ROOMS)

Four Seasons Resort Scottsdale at Troon North 480-515-5700 fourseasons.com/scottsdale

RESORTS/HOTELS (209 ROOMS OR FEWER) Royal Palms Resort and Spa 602-840-3610 royalpalmsresortandspa.com

SPAS: DAY/RESORTS (STAFF OF 100 OR MORE) Willow Stream Spa at the Fairmont Scottsdale Princess 480-585-2732 scottsdaleprincess.com

SPAS: DAY/RESORTS (STAFF OF LESS THAN 100)

REAL ESTATE COMMERCIAL: CONTRACTORS (ELECTRICAL) (115 STAFF OR MORE)

REAL ESTATE COMMERCIAL: CONTRACTORS (TENANT IMPROVEMENT)

480-505-6600 wilsonelectric.net

brycon.com

Wilson Electric Services Corp.

Brycon Construction 480-785-9911

REAL ESTATE COMMERCIAL: CONTRACTORS (ELECTRICAL) (114 STAFF OR MORE)

REAL ESTATE COMMERCIAL: DEVELOPERS (COMMERCIAL)

JFK Electrical Contracting Enterprises Inc.

Ryan Companies US, Inc.

REAL ESTATE COMMERCIAL: CONTRACTORS (GENERAL) (96 STAFF OR MORE)

REAL ESTATE COMMERCIAL: ENGINEER (CIVIL) (14 ENGINEERS OR MORE)

480-293-3000 sundt.com

602-335-8500 woodpatel.com

480-926-3500 jfkelectric.com

Sundt Construction, Inc.

602-322-6100 ryancompanies.com

Wood, Patel & Associates Inc.

REAL ESTATE COMMERCIAL: CONTRACTORS (GENERAL) (39-95 STAFF)

REAL ESTATE COMMERCIAL: ENGINEER (CIVIL) (13 ENGINEERS OR MORE)

WINERIES

602-494-0800 coreconstruct.com

602-264-6831 cvlci.com

928-639-2789 azstronghold.com

REAL ESTATE COMMERCIAL: CONTRACTORS (GENERAL) (38 STAFF OF FEWER)

REAL ESTATE COMMERCIAL: APPRAISERS

480-961-0004 suneaglecorporation.com

Joya Spa at Montelucia Resort 480-627-3200 joyaspa.com

Arizona Stronghold Vineyards

NAI Horizon

602-955-4000 naihorizon.com

CORE Construction Inc.

Sun Eagle Corporation

REAL ESTATE COMMERCIAL: ARCHITECTURAL FIRMS (5-9 ARCHITECTS)

Deutsch Architecture Group 602-840-2929 2929.com

REAL ESTATE COMMERCIAL: BROKERAGE FIRMS (25 BROKERS OR MORE) CBRE

602-735-5555 cbre.com/phoenix

REAL ESTATE COMMERCIAL: BROKERAGE FIRMS (24 BROKERS OR FEWER) Tucson Realty & Trust Co. 520-577-7000 tucsonrealty.com

REAL ESTATE COMMERCIAL: CAPITAL & FINANCE

Keystone Commercial Capital 602-997-3920 keystonecommercialcapital.com

REAL ESTATE COMMERCIAL: CONSTRUCTION COMPANIES (HEAVY) FNF Construction, Inc. 480-784-2910 fnfinc.com

REAL ESTATE COMMERCIAL: CONSTRUCTION COMPANIES (RENTAL EQUIPMENT) United Rentals 480-892-0033 ur.com

48 AB | March-April 2013

623-434-3301 edi-az.com

photo by Duane Darling

602-265-2200 smithgroupjjr.com

REAL ESTATE COMMERCIAL: ARCHITECTURAL FIRMS (4 ARCHITECTS OR FEWER)

EDI-Electric Designs Inc.

Speedie & Associates, Inc.

SmithGroupJJR

602-523-4900 gensler.com

REAL ESTATE COMMERCIAL: ENGINEER (ELECTRICAL)

REAL ESTATE COMMERCIAL:ENGINEER (GEO MATERIAL TESTING)

REAL ESTATE COMMERCIAL:ARCHITECTURAL FIRMS (10 ARCHITECTS OR MORE)

Gensler

Coe & Van Loo Consultants Inc.

2013 Ranking Arizona Hall of Fame Inductee wood pAtel & AssociAtes category: Civil engineer, 14 engineers or more principal: Darrel E. Wood, CEo reaction: “Wood, patel & Associates is very proud of our induction into the Hall of Fame based upon our 10th consecutive year of being ranked as the no. 1 civil engineering firm in the state of Arizona. our team of professionals is humbled by and appreciates the support of our clients in recognizing Wood/patel. this honor is achieved through the diligence of each team member and establishes a legacy we are proud of and look to sustain as an integral component of our community.”

REAL ESTATE COMMERCIAL: CONTRACTORS (MASONRY) Sun Valley Masonry Inc. 602-943-6106 svmasonry.com

REAL ESTATE COMMERCIAL: CONTRACTORS (MECHANICAL) (130 STAFF OR MORE) Midstate Mechanical Inc. 602-470-1920 midstatemechanical.com

REAL ESTATE COMMERCIAL: CONTRACTORS (MECHANICAL) (129 STAFF OR MORE) Hobaica Services Inc. 602-995-0387 hobaica.com

602-997-6391 speedie.net

REAL ESTATE COMMERCIAL: ENGINEER (MECHANICAL) Kunka Engineering Inc. 602-840-1701 kunka.com

REAL ESTATE COMMERCIAL: ENGINEER (STRUCTURAL) Caruso Turley Scott Inc. 480-774-1700 ctsaz.com

REAL ESTATE COMMERCIAL:ENVIRONMENTAL FIRMS (100 STAFF OR MORE) Stantec Consulting Services Inc. 602-438-2200 stantec.com

REAL ESTATE COMMERCIAL: GREEN BUILDERS Adolfson & Peterson Construction 480-345-8700 a-p.com

REAL ESTATE COMMERCIAL: INTERIOR DESIGN FIRMS (COMMERCIAL) (15 STAFF OR MORE) Gensler

602-523-4900 gensler.com

REAL ESTATE COMMERCIAL: INTERIOR DESIGN FIRMS (COMMERCIAL) (14 STAFF OR MORE) FoRM Design Studio, Ltd. 602-712-0400 formdesignstudio.com

REAL ESTATE COMMERCIAL: LANDSCAPE (ARCHITECT) AndersonBaron

480-699-7956 andersonbaron.com


50 AB | March-April 2013


AB | March-April 2013 51


WREAL ESTATE RESIDENTIAL: ARCHITECTURAL FIRMS: RESIDENTIAL

ValleyCrest Landscape Development Inc.

Candelaria Design Associates LLC

REAL ESTATE COMMERCIAL: LANDSCAPE (MAINTENANCE)

CONDOMINIUMS: HIGH RISE LIVING

602-243-1700 valleycrest.com

AAA Landscape

602-604-2001 candelariadesign.com

CONTRACTORS: PLUMBING

California Pools & Landscape

photo by Duane Darling

602-273-7247 parkerandsons.com

micHAel pollAck inVestments category: retail owner/operator principal: Michael A. pollack, president Background: Specializing in refurbishing commercial and industrial properties, Michael A. pollack is one of Arizona’s largest privately held shopping center owners and operators. pollack’s desire to build pride back into run down communities is a catalyst for many of his real estate ventures with the goal of bringing occupancy rates to 100 percent on finished projects while similar local projects hover around 80 percent or lower.

CONTRACTORS: RESTORATION

American Technologies Inc. 623-434-9445 atirestoration.com

CONTRACTORS: ROOFERS Scott Roofing

602-944-6506 scottroofingco.com

CORPORATE RELOCATION

Coldwell Banker Residential Brokerage Relocation

REAL ESTATE COMMERCIAL: SOLAR INSTALLER (COMMERCIAL)

Harmon Solar (A Division of Harmon Electric, Inc.)

480-481-8400 azmoves.com

REFERRAL SERVICES

Rosie on the House 888-767-4348 rosieonthehouse.com

Cachet Homes

480-551-4301 rossmar.com

480-888-0888 pollackinvestments.com

REAL ESTATE COMPANIES

Coldwell Banker Residential Brokerage

CUSTOM HOME BUILDERS

REAL ESTATE COMMERCIAL: RECYCLING FIRMS

Michael A. Pollack Real Estate Investments

Tanya Marchiol

480-283-0274 x111 teaminvestmentsinc.com

PulteGroup

HOMEOWNERS ASSOCIATION MANAGEMENT COMPANIES

REAL ESTATE COMMERCIAL: RETAIL OWNER/OPERATOR

REAL ESTATE AGENTS

480-391-6000 pultegroup.com

602-222-5020 colliers.com/greaterphoenix

480-627-2700 republicservices.com

480-345-0005 calpool.com

HOME BUILDERS

480-556-7000 cachethomes.net

Republic Services

POOL BUILDERS

602-507-4700 azmoves.com

REAL ESTATE COMMERCIAL: PROPERTY MANAGEMENT Colliers International

PEST CONTROL SERVICES

Arizona Exterminating Company 602-275-8555 arizonaexterminating.com

Parker & Sons Plumbing

2013 Ranking Arizona Hall of Fame Inductee

602-493-0403 moonvalleynurseries.com

Toscana of Desert Ridge 480-248-3300 statesmanresorts.com

602-437-2690 aaalandscape.com

NURSERIES: PLANTS/TREES

Moon Valley Nursery Inc.

photo by Duane Darling

REAL ESTATE COMMERCIAL: LANDSCAPE (CONTRACTORS)

Rossmar & Graham

INTERIOR DESIGN: RESIDENTIAL Vallone Design Inc. 480-421-2799 vallonedesign.com

LANDSCAPE: DESIGN/BUILD

2013 Ranking Arizona Hall of Fame Inductee ArizonA eXterminAting category: pest control services principal: Bert putterman, president Background: opened in 1936, Arizona Exterminating has flourished by providing quality solutions to Arizona’s unique pest problems. its commitment to quality service includes the continuous use of new cutting-edge programs, products and technologies. the quality of training and the longevity of its employees is unmatched in the industry.

French Accent Landscaping Inc. 602-482-8211 frenchaccentlandscaping.com

REMODELERS: 10 STAFF OR MORE

MASTER PLANNED COMMUNITIES

602-222-5300 kitchellcustomhomes.com

Johnson Ranch

Kitchell Custom Homes

REMODELERS: 9 STAFF OR FEWER

623-879-0010 harmonsolar.com

480-987-8073 johnsonranch.com

MORTGAGE BANKERS

480-895-0239 bcrenovationsaz.com

REAL ESTATE RESIDENTIAL: ACTIVE ADULT COMMUNITIES

888-464-5463 bmoharris.com

SOLAR INSTALLERS: RESIDENTIAL

MULTI-FAMILY BUILDERS

480-994-1440 americanpv.com

602-954-0109 grayus.com

Starpower Home Entertainment

Encanterra Country Club 480-677-8055 encanterra.com

REAL ESTATE RESIDENTIAL: AIR CONDITIONING/HEATING COMPANIES

Wolff Mechanical Inc. AC, Heat & Solar 480-968-8208 azairconditioning.com

52 AB | March-April 2013

BMO Harris Bank

Gray

BC Renovations

American Solar

STEREO/HOME THEATER

MULTI-FAMILY MANAGEMENT

480-538-1700 star-power.com

480-991-9111 mark-taylor.com

Great American Title Agency Inc.

Mark-Taylor Residential

TITLE INSURANCE COMPANIES 602-445-5525 azgat.com


_06695 x 4.75" 4C

I can keep track of my inventory. It’s managing my cash flow I need help with.

Talk to Wells Fargo about managing your business finances

Owning a small business is a big opportunity for you, your employees and your community. We know a lot is riding on your success. That’s why our Wells Fargo bankers are here to help. We can give you the financial guidance you may need to keep your business on track. For example, we can show you how a Merchant Services account can give you reliable payment processing along with superior 24/7 customer support, plus the tools you need to help broaden your customer base, increase sales and boost your cash flow. You’ll also have access to our Business Insight Resource Center, an online resource for the guidance and information you may need to help achieve your business goals. Let’s start a conversation. Call 1-800-35-WELLS, click or stop by for a complimentary business financial review. www.wellsfargobusinessinsights.com

© 2012 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. (740532_06695)

740532_06695 7.125x4.75 4c.indd 1

10/15/12 9:18 AM

Thank you, Arizona, for making us your

number one choice for 10 years. As the health care landscape changes, Blue Cross Blue Shield of Arizona is committed to empowering members and delivering the service that continues to earn your confidence for years to come.

86654-13_f

Taking care of Arizona since 1939

Trust

Experience

Innovation

Value AB | March-April 2013 53


aZ BESt HOtELS/RESORtS

Az Business magazine invited its readers to vote on the hotels and resorts that represent the best the state has to offer — from the best place to take your family and the most romantic resort, to the best bar, best pool and best golf course. On the pages that follow, you will learn about who earned the right to call themselves one of Arizona’s Best Hotels and Resorts.

The Royal Palms

ADULT STAYCATION

Sanctuary Camelback Resort & Spa 480-948-2100 sanctuaryoncamelback.com Sanctuary on Camelback Mountain, known as one of the world’s most renowned resorts, provides guests from near and far with the best in accommodations, cuisine and spa. For those who wish to stay closer to home, Sanctuary’s ideal location between the picturesque Sonoran desert and the lush landscape of Paradise Valley provides a distinctive place to relax and recharge. Finalists Fairmont Scottsdale Princess The Westin Phoenix Downtown

BEST B&B

Hidden Meadow Ranch 928-333-1000 hiddenmeadow.com With 12 private log cabins, Hidden Meadow Ranch in the White Mountains is a nontraditional B&B, offering gourmet cuisine in our Ranch House restaurant and guest ranch activities, including horseback riding and an Orvis-endorsed fly fishing program. Each 900-squarefoot cabin features a wood-burning fireplace, luxury linens and custom soaking tub.

BEST BAR

Zu Zu at Hotel Valley Ho 480-248-2000 hotelvalleyho.com The ZuZu Lounge is the perfect place to unwind with a well-made cocktail, inside or on the patio. There’s always a fun mix of locals and travelers, and the vibe is hip yet relaxed. ZuZu exudes the classic mid-century-modern style of the hotel, which was originally built in 1956. Finalists Squaw Peak at Arizona Biltmore Jade Bar @ Sanctuary Resort

BEST CABANA

Royal Palms 602-840-3610 royalpalmshotel.com Providing legendary guest service, Royal Palms Resort and Spa provides cabana guests legendary service, privacy, sun amenities and refreshments and cuisine from the Cabana Grill. Finalists The Phoenician Fairmont Scottsdale Princess

Sancutary on Camelback

Finalists Briar Patch Inn Prescott Log Cabin and Breakfast

BEST OVERALL AMENITIES 54 AB | March-April 2013

BEST OVERALL AMENITIES

BEST RESTAURANT

Finalists The Westin Phoenix Downtown The Phoenician

Finalists Cooks at Royal Palms Lon’s at The Hermosa Inn

BEST POOL

BEST SPA

Hyatt Regency at Scottsdale Gainey Ranch 480-444-1234 scottsdale.hyatt.com Set amidst the McDowell Mountains, the resort features a 2.5-acre water playground with a sand beach and 3-story waterslide, golf, tennis, the Spa Avania, Native American Learning Center, gondola rides, five restaurants and live nightly entertainment.

Talking Stick Resort (480) 850-7777 talkingstickresort.com Talking Stick Resort’s pool the latest destination for the summer party-scene. Pool-lining cabanas offer VIP service, and the stunning views of surrounding desert are best enjoyed with delicious cocktails from the poolside bar. Finalists Fairmont Scottsdale Princess Oh Pool at Hotel Valley Ho

BLT Steakhouse at Camelback Inn 480-905-7979 camelbackinn.com Contemporary Southwestern styling plays host to cosmopolitan steakhouse fare at BLT Steak. Enjoy an intimate indoor setting, or dine in the outdoor courtyard enveloped in Scottsdale’s natural allure, where the views of Camelback Mountain at sunset are spectacular.

Miraval Resort & Spa 800-232-3969 miravalresorts.com The Miraval Life in Balance Spa with Clarins was designed with the utmost respect and appreciation for the natural splendor of the Sonoran desert. The menu of services was created to offer guests the most innovative, lifeenhancing treatments in the world and the spa’s therapists have studied in all corners of the globe and their expertise shines in a vast array of treatments that are unique to Miraval. Finalists Willow Stream at Fairmont Scottsdale Princess


Fairmont Scottsdale Princess

BUSINESS FRIENDLY

Ritz-Carlton 602-468-0700 ritzcarlton.com/phoenix The Ritz-Carlton is an exceptional Phoenix conference hotel that specializes in pairing ideal meeting venues with impeccable service. From exclusive board meetings, to product launches or corporate-wide celebrations, The RitzCarlton has facilities to accommodate groups of 16 to 600; 16 breakout rooms, including outdoor and poolside space; and a professionally staffed, 24hour business center. Finalists Sheraton Phoenix Downtown Hotel Sheraton Crescent Hotel

CHAIN

Westin Hotels & Resorts 800-937-8461 westin.starwoodhotels.com Westin hotels pride themselves on providing elements of well-being that can only be found at Westin. Westin’s Arizona properties include The Westin Phoenix Downtown, The Westin Kierland Resort & Spa in Scottsdale, The Westin Kierland Villas in Scottsdale, and the The Westin La Paloma Resort & Spa in Tuscon. Finalists Four Seasons Resort Scottsdale at Troon North Fairfield Inn & Suites

CONVENTION & MEETING

Arizona Biltmore Resort 602-955-6600 arizonabiltmore.com Meetings take on an additional dimension for groups at the Arizona Biltmore. They enjoy the highest-quality services as well as topnotch facilities that are among the most extensive in the state totaling more than 100,000 square feet. But they are also immersed in a mystique and panache not found elsewhere, inspired by the history and unique architecture – and that goes a long way in generating extra excitement and enthusiasm for attendees.

Westin Hotels & Resorts

BLT Steakhouse at Camelback Inn

Finalists Tempe Mission Palms Fairmont Scottsdale Princess

Finalists Sheraton Crescent Hotel Fairmont Scottsdale Princess

We-Ko-Pa at Radisson Fort McDowell Resort & Casino 10438 N. Fort McDowell Rd., Salt River, AZ 85264 480-789-5300 radissonfortmcdowellresort.com We-Ko-Pa is a 36-hole facility that features a full-service practice area and two scenic courses for everyone from beginners to professionals. It was named both the No. 1 Public Access Course In Arizona and Best Modern Course by Golfweek, and was named a Must-Play Course by Golf Magazine. Finalists Ritz-Carlton Dove Mountain Boulders Resort

FAMILY FRIENDLY

Arizona Grand Resort 602-438-9000 arizonagrandresort.com As the state’s largest AAA Four Diamond, all-suite resort, Arizona Grand Resort & Spa offers families residentialstyle comfort in an oasis of palm trees, pools and fun for kids and grownups alike. Guests can play the 18-hole mountainside golf course, make waves at the private 7-acre water park, stay fit at the 20,000 square-foot athletic club, relax at the spa, and sample the cuisine of six on-site dining venues.

GOLF COURSE AND CLUBHOUSE

FITNESS CENTER

Scottsdale Resort and Athletic Club 480-344-0600 scottsdaleresortandathleticclub.com Voted one of the Top 50 Tennis Resorts by Tennis Magazine, Scottsdale Resort and Athletic Club boasts 11 lighted championship tennis courts, two pools, multiple levels of intimate workout studios and top of the line fitness equipment. The Scottsdale Athletic Club also offers unlimited fitness classes with separate Pilates and spinning studios.

GREEN

Aloft Tempe 480-621-3300 alofttempe.com Aloft, a vision of W Hotels, offers modern, state-of-the-art facilities and is the first LEED Certified hotel for the Aloft brand and in the state of Arizona. Its located a short walk from Tempe Town Lake near eclectic shops and restaurants and Arizona State University. Finalists Sheraton Phoenix Downtown Hotel Radisson Fort McDowell Resort & Casino

Finalists Sheraton Phoenix Downtown Hotel Royal Palms Resort AB | March-April 2013 55


aZ BESt HOtELS/RESORtS Aloft Tempe

We-Ko-Pa at Radisson Fort McDowell Resort and Casino

PET FRIENDLY

The Hermosa Inn

L ARGE (MORE THAN 350 ROOMS)

Fairmont Scottsdale Princess 480-585-4848 fairmont.com/scottsdale Set against the backdrop of Arizona’s McDowell Mountains, the AAA FiveDiamond Fairmont Scottsdale Princess reflects its Southwestern setting with Spanish colonial-style architecture, expansive plazas and lush, flower-filled gardens. The resort features 649 oversized guest rooms, including 69 Fairmont Gold rooms and suites, five heated swimming pools, the luxurious 44,000 square-foot Willow Stream Spa, world-class tennis center and championship golf at the adjacent TPC of Scottsdale. Finalists Sheraton Phoenix Downtown Hotel Loews Ventana Canyon

MEDIUM (200-350 ROOMS)

Four Seasons Resort Scottsdale at Troon North 480-515-5700 fourseasons.com/scottsdale Four Seasons offers guests and local visitors the best of both worlds. The Resort is situated in the picturesque high Sonoran Desert, with onsite hiking to Pinnacle Peak Park, yet within 20 minutes of premier shopping and dining. New for 2013, Proof restaurant welcomes diners to tuck into homestyle comfort fare from across the 50 states. Finalists Ritz-Carlton Dove Mountain The Westin Phoenix Downtown 56 AB | March-April 2013

OFF-SEASON DEAL

Loews Ventana Canyon 520-299-2020 loewshotels.com/en/VentanaCanyon-Resort Tucson’s spectacular “Ventana,” or “Window” to the Soul of the Sonoran desert, is Loews Ventana Canyon. With mountain and waterfall views, this haven offers year-round renewal: Tom Faziodesigned PGA golf courses, hiking, tennis and stargazing when it’s cool; swimming, delightful dining and a luxury spa to retreat from the heat. Finalists Sheraton Phoenix Downtown Hotel The Westin Phoenix Downtown

Carefree Resort & Villas 480-488-5300 carefree-resort.com Situated on 23 acres peppered with desert wildflowers, towering Saguaro, Giant Ocotillo, and Prickly Pear Cacti, Carefree Resort & Villas is an authentic Southwestern retreat for those in need of rest and relaxation and pets of any size are welcome for an additional fee of $75 per stay. Finalists Fairmont Scottsdale Princess Fire Sky Resort

PLACE TO IMPRESS

The Phoenician 480-941-8200 thephoenician.com Located on 250 acres at the base of Camelback Mountain, The Phoenician provides AAA Five Diamond luxury that is as diverse as it is inspired — from award-winning dining to the renowned Centre for Well-Being spa; from stateof-the-art meeting and event space to championship tennis and golf. Finalists Royal Palms Resort The Westin Phoenix Downtown

ROMANTIC

L’Auberge De Sedona 928-282-1667 lauberge.com Located among red rocks along a tranquil creek, L’Auberge de Sedona is a scenically pleasing romantic retreat. Couples relax by wood burning fireplaces and enjoy views from luxury cottage rooms; relax in outdoor, open roof cedar showers showcasing the starry night sky; reconnect with a creekside dinner, and unwind with soothing massages. Finalists Royal Palms Hermosa Inn

SINGLE LOCATION

Hermosa Inn 602-955-8614 hermosainn.com Built in 1936 by cowboy artist Lon Megargee, Hermosa Inn is truly an old Arizona structure that has kept its rustic charm while offering a luxury guest experience and continuing to uphold its artful origins; be it the artwork on property or the artful American cuisine at LON’s at the Hermosa. Finalists Royal Palms Enchantment Resort & Spa

SMALL (LESS THAN 200 ROOMS)

Royal Palms Resort 602-840-3610 royalpalmshotel.com Privacy remains the ultimate luxury set amidst lush courtyards and blooming gardens, with 119 beautifully appointed casitas, rooms and villas that surround as an oasis for guests seeking tranquility and solitude. Finalists The Hermosa Inn Sanctuary Camelback Resort & Spa

L’Auberge De Sedona


Take your guests places you’ve only imagined with more people along for the ride. The Sprinter Passenger Van provides the most inviting interior for passengers to settle into.

..........

For those going places and taking others along.

• Interior Height: 76.4 in. • Maximum Payload: Up to 2,811 lbs. • Maximum Seating Capacity: Up to 12

Where the accent is on quality! DriveTheBestSprinter.com • 480.991.1155 • Scottsdale Rd. & Loop 101


PHOENIX REGIONAL SPORTS COMMISSION

SMALL SPORTS MEAN

BIG BUSINESS

Phoenix Regional Sports Commission pumps millions into local economy and attracts thousands of tourists

I

n March, Arizona’s Swimming Showcase is anticipated to draw 300 elite high school athletes — along with thousands of family members and fans — from more than a dozen different states to Mesa. The projected economic impact is more than $600,000 in direct visitor spending over the course of the two-day event. And that’s just the first year and just one event. The Phoenix Regional Sports Commission (PRSC) has successfully bid for or created 66 events (involving 278 event days) since its restructuring in 2009. That’s 66 times in which thousands of visitors stay in area hotels, eat local food and shop at local stores. Just since 2009, the overall impact on the Arizona economy totals more than $133 million dollars in direct visitor spending, which translates to almost $13 million in sales tax revenue. “We’re building a grassroots sports tourism infrastructure in an area where there otherwise wasn’t one. And that’s big business,” said Don Kile, former PRSC chairman and current board member. That sporting infrastructure is built upon often overlooked, usually under-served, high school, amateur and youth sporting events. They are events that draw from all corners of the country, events that bring big tourism dollars into the local economy, and events that have largely proven recession proof. “In this recession, we’ve tracked business travel, international travel, and leisure travel. In all categories, travel is down,” said Don Schumacher, National Association of Sports Commissions (NASC) executive director. “The one area where we’ve seen consistent growth is in sports travel/tourism, and the Phoenix Regional Sports Commission is capitalizing.” According to the NASC, in the last 10 years nationwide, the sports travel industry has grown from an estimated $5 billion to $8 billion. That’s a conservative estimate of just direct visitor spending, not projected economic impact. And that’s in a challenging economy. “In tight economic times, families may choose to forego their annual vacation to the beach or cut their snow skiing vacation short. But, they are not going to forego their commitment to their child’s championship tournament,” added Kile. “They travel 58 AB | March-April 2013

for a purpose. We have studied this and know this to be true. So we want to build this tourism niche to exploit this phenomenon and continue to encourage that family travel into our market. Our economy, hotels, and local businesses benefit financially, and those dollars spent in our local economy support multiple levels of local employment.” The USA Field Hockey Festival hosted by PRSC in November 2010 and 2011 is the largest Field Hockey event in the world. It’s played during Thanksgiving weekend and involves more than 6,600 visitors for an average stay of five days each, with an annual direct visitor spending impact of more than $4.7 million. Another example ... the Arizona Soccer Showcase the PRSC created in 2011 to take place during the December holidays. The inaugural event drew more than 40 elite teams, 20 of them from outside Arizona, with an economic impact of more than $2 million in direct visitor spending. A significant sports tourism boost over a traditionally slow holiday weekend, in just its first year. “When we can create and grow our own events, the ability to attract and retain tourism dollars is enormous,” said Rob Yowell, Interim PRSC Executive Director. “Bidding and landing events is one critical piece of the puzzle, but those events come and go and often change host locations from year-to-year. Creating and owning events insulates us from the risk of an event relocating to a competing city. It is a more sustainable and predictable financial investment. In the example of the Arizona Soccer Showcase, we’re pumping roughly $2 million in direct visitor spending into our economy every year. Guaranteed.” In all, the PRSC calculates the return on its investment as $103 dollars for every dollar spent. That’s a staggering 10,300 percent. And it’s just getting started. The Phoenix Regional Sports Commission, one of the oldest in the country, was created in 1988 as the Maricopa County Sports Authority. Its early stages as a government organization hindered its ability to assert itself as a true representative of the over-arching sports community and therefore it couldn’t compete nationally. “We just needed to retool and prepare ourselves to compete on a national basis,” said Yowell. In 2008, the PRSC requested the legislation be dissolved,


and the Sports Commission was restructured as a more nimble community-based 501(c)3 non-profit organization. Th is seismic shift in structure and attitude has resulted in formidable forward progress. Since then, the NIRSA Soccer and US Lacrosse Championships were both secured for multiple years, and an agreement with the Senior Softball World Championships was extended for four additional years. The PRSC has relaunched the Arizona Sports Hall of Fame, which has become the organization’s primary annual fundraising event. The restructured PRSC created the Youth Sports Summit, which continues, and it finalized agreements with USA Field Hockey and the Women’s Half Marathon. The number of members on the Sports Commission Board of Directors has increased and includes prominent community leaders, and the Arizona Showcase series (soccer and track) has established itself as one of the most competitive and prestigious series of high school championships in the country - with the Swimming Showcase to launch in 2013 in Mesa. “In Mesa, one of our strongest market segments is youth and amateur sports,” said Marc Garcia, president and CEO of the Mesa Convention and Visitor’s Bureau. “Teams travel and they bring their families who spend money. The opportunity to partner with the Sports Commission to attract more of these types of events adds tremendous value to our city and ranks very highly on our priority list.” Garcia points to Mesa’s strong sports facilities as one key economic driver. With a national reputation for some of the best event swimming pools in the country, his city is perfectly poised to host the PRSC’s Arizona Swimming Showcase. Mesa’s reputation will draw competitors from the far reaches of the country, and the community will benefit in a big way. “The potential impact of the Arizona Swimming Showcase is enormous, even in this upcoming inaugural year,” added Garcia. “We see tremendous possibilities in hosting championship events

The one area where we’ve seen consistent growth is in sports travel/ tourism, and the Phoenix Regional Sports Commission is capitalizing. in swimming as well as other sports, and we look forward to a continued strong partnership with the Sports Commission.” Valley wide, the PRSC has a full inventory of superior products (fields, pools, tracks, courts) capable of hosting the highest quality of events. While one amateur sporting event may provide only a small stimulus, stacking signature events one after the other produces a significant impact worthy of attention. With forward momentum, the PRSC plans to add two additional high school championships to the calendar each year. Strategically, it will continue to target holiday weekends and slower tourism seasons to boost times in which hospitality industry partners and host communities can use the help. And that’s merely the financial footprint. “While the boost in tourism and dollars being spent are much needed, especially in a continued challenging economy, let’s not forget the healthy impact on our families and our youth,” said Don Kile. “We’re attracting and creating sporting events that enable our local youth to compete with the best of the best. We’re raising the stakes. We’re developing more competitive athletes, leaders, and more well rounded individuals. The impact in that regard is priceless.” AB | March-April 2013 59


25

most influentiAl HispAnic Business leAders in Az

tHe

miguel BrAVo

Consider this: With $1.2 trillion in buying power in 2012, U.S. Hispanics would be the 15th largest economy in the world if they were their own country.

senior community development consultant Arizona public Service Company

From leading law firms to leading clinical research to leading construction companies, Hispanic leaders are changing the face of Arizona business. To spotlight some of these trailblazers, Az Business magazine takes a look at 25 of the state’s most dynamic business leaders, who just happen to be of Hispanic descent.

Bravo directs community development initiatives to help serve diverse markets for APS. He also collaborates with economic development organizations to attract industry to Arizona. Bravo serves the boards of Friendly House, Arizona Hispanic Chamber of Commerce, and Jobs for Arizona’s Graduates. His Hope for His professionAl legAcy: “For conducting business with integrity, purpose, passion; and for having a conviction for public service.” surprising fAct: “I became a US Citizen in 2007. Having grown up in Arizona, this was one of my proudest moments.”

Benito AlmAnzA

Victor m. ArAndA

José cárdenAs

Born into a family of migrant workers, Almanza is now responsible for all lines of business efforts, community and civic activities in the state. The graduate of Stanford University and the University of Santa Clara has been with Bank of America for 30 years, working in California before moving to Arizona in 1992. His Hope for His professionAl legAcy: “Hiring top talent and developing them to replace me someday.” surprising fAct: “Growing up working with my family in the fields helped me better understand agribusiness banking.”

A 25-year financial services veteran, Aranda manages six Wells Fargo Community Banking markets; Northeast Arizona, Central Arizona, White Mountains, North Phoenix, North Scottsdale and Scottsdale. He is responsible for 816 team members, 69 banking stores, and $4.1 billion in deposits. His Hope for His professionAl legAcy: “To add value to those I come in contact with. What I would like to be remembered for is how I spent my life serving, helping and developing the leaders of tomorrow.” surprising fAct: “I have sang in Las Vegas at the Bellagio Hotel.”

Before joining ASU in 2009, Cárdenas was chairman at Lewis & Roca, where he became the first Hispanic to serve as managing partner of a major law firm in Arizona. A Stanford Law School graduate, Cárdenas has served on many boards and commissions and has received various awards. His Hope for His professionAl legAcy: “As a good lawyer who served his clients and community well with the utmost integrity.” surprising fAct: Cárdenas was involved with death penalty cases for more than 30 years.

mArty AlVArez

tony AstorgA

AmericA corrAles-Bortin

Astorga recently retired from Blue Cross Blue Shield of Arizona, where he served as senior vice president, CFO and CBDO since 1988. He currently serves as chairman of the Arizona Hispanic Chamber of Commerce Foundation and is a member of the board of directors for the Arizona Community Foundation, ASU Foundation, and US Bank Arizona. His Hope for His professionAl legAcy: “I would like to be remembered in my profession as a CPA and CFO for being a good mentor and for helping develop my staff in their work ethic and level of growth.” surprising fAct: “I have a sweet tooth for twinkies.”

Corrales-Bortin grew up Culiacán in Sinaloa, Mexico, watching her mother prepare dishes that would become the recipes for her success. Founded in 2008, America’s Tacos’ authentic dishes quickly built a following that led to rapid expansion. So far in 2013, America’s has moved into California, Texas and Maryland. Her Hope for Her professionAl legAcy: “As someone who has a passion for the food we serve at America’s Taco Shop.” surprising fAct: “I am named after a famous soccer team in Mexico.”

To lead an economy that size, it takes great leadership. For Arizona, there are no shortage of great business leaders.

Arizona president Bank of America

ceo, principal in charge Sun Eagle Corporation

Alvarez is founder of family-owned and operated Sun Eagle, one of the top minority-owned general contracting and construction management firms in the country. He has been a chair and officer for the Associated Minority Contractors of

America since 1993. HiS HopE For HiS proFESSionAl lEgACy: “That our wellconstructed buildings improved the landscape, and our assistance to individuals and families improved lives.” SUrpriSing FACt: “I have been involved with Shotokan Karate continuously for the past 39 years.”

60 AB | March-April 2013

Area president, northern Arizona Wells Fargo Arizona

retired cfo Blue Cross Blue Shield of Arizona

senior vice president and general counsel Arizona State University

co-founder America’s tacos


gonzAlo de lA melenA Jr.

president and ceo Arizona Hispanic Chamber of Commerce

In addition to leading the Chamber, de la Melena Jr. operates the Phoenix Minority Business Development Agency (MBDA), the state’s leading advocate representing more than 100,000 minority business enterprises. He is also founder of edmVentures, a small business investment company with holdings in concessions at Sky Harbor International Airport. His Hope for His professionAl legAcy: “Helping small businesses succeed.” surprising fAct: “I had the opportunity to do business in more than 30 countries before the age of 30.”

Julio HerrerA

national spanish sales and retention director Cox Communications

Herrera and his team work across markets and cross-functional departments to drive Spanish language sales and grow Cox’s Hispanic markets nationally. He helped establish LIDER, a leadership program tailored for Hispanic team members looking for advancement opportunities in Phoenix and Southern Arizona. His Hope for His professionAl legAcy: “Growing and improving the Hispanic customer experience and making a difference in our communities.” surprising fAct: “Spanish was my first language and I started my career in sales leadership at 18 ears old.”

pAul lunA

president and ceo Helios Education Foundation

Luna leads Helios Education Foundation, a philanthropic organization dedicated to creating opportunities for individuals in Arizona and Florida to succeed in postsecondary education. He is the former president of Valley of the Sun United Way and has held positions with Pepsi, IBM and the Office of Governor Bruce Babbitt. His Hope for His professionAl legAcy: “That I cared about our community and helped make it better.” surprising fAct: “I’m seriously considering getting matching tattoos with my kids in the near future.”

roBert espiritu

lori HiguerA

steVe mAciAs

Espiritu’s professional experience includes working for small business enterprises as well as corporate 100 businesses in sales, marketing and financial management. He has also been involved with various nonprofit organizations; most recently as former chairman of the Arizona Hispanic Chamber of Commerce. His Hope for His professionAl legAcy: “Building successful relationships and high performing teams.” surprising fAct: “As a first generation American, I am passionate about ... advocating for Hispanic career advancement, education and scholarships.”

Higuera defends, provides counsel and trains employers of all sizes. She’s a Southwest Super Lawyer, an employment law expert for the Arizona Republic/Arizona Business Gazette and is a recent recipient of the High-Level Business Spanish Diploma from the Madrid Chamber of Commerce. Her Hope for Her professionAl legAcy: “A skilled lawyer who elevated the practice by integrating the diverse perspectives of our community.” surprising fAct: “I was fired from my first job as a Santa’s helper for being too social!”

Macias is a co-owner of Pivot Manufacturing, a Phoenix machine shop, chairs the Arizona Manufacturers Council, and is on the boards of the Arizona Commerce Authority and the Arizona Hispanic Chamber. He is an active proponent of manufacturing in Arizona and a proud father of three boys. His Hope for His professionAl legAcy: “Contributed in some small way to the sustainment of manufacturing in Arizona.” surprising fAct: “In high school, I was the school mascot – a Bronco.”

dr. mAriA HArper-mArinick

AnA mAríA lópez, md, mpH, fAcp

mArio mArtinez ii

Harper-Marinick oversees all areas of academic and student affairs, workforce development, and strategic planning. She serves on several national and local boards, including ABEC and AMEPAC, which she chairs. Originally from the Dominican Republic, Harper-Marinick came to ASU as a Fulbright Scholar Her Hope for Her professionAl legAcy: “Passion for, and unwavering commitment to, public education as the foundation of a democratic society.” surprising fAct: “The joy I get from driving fast cars.”

López has a passion for addressing health inequities and human suffering. From clinical research with molecular targets to health services research, her work focuses on optimizing the health of individuals and communities. Her Hope for Her professionAl legAcy: “Life is an opportunity to contribute. I hope to contribute, to make a difference.” surprising fAct: “I love simple pleasures. Witnessing the daily miracle of the sun rising sustains me.”

Acquisition marketing American Express

executive vice chancellor and provost Maricopa Community Colleges

director Fennemore Craig

Associate dean College of Medicine medical director telemedicine program University of Arizona

president and ceo pivot Manufacturing

ceo 360 Vantage

Martinez is responsible for the overall vision, strategy and execution of 360 Vantage, a leader in cloud-based sales and marketing technology solutions designed to solve the unique challenges of the mobile workforce in life sciences, healthcare

and other industries. His Hope for His professionAl legAcy: “I would most like to be remembered for truly changing the lives of our clients, employees and our community in great and meaningful ways.” surprising fAct: “I hosted a radio show during my college years.”

AB | March-April 2013 61


25

tHe

most influentiAl HispAnic Business leAders in Az

clArence mccAllister

dAn puente

McAllister was born in Panama and earned his master’s in electrical engineering from ASU. In 2000, he and his wife started Fortis Networks, Inc., a certified 8a and HUBzone government contractor specializing in engineering, construction and technology services. His Hope for His professionAl legAcy: “Building a world-class organization that always exceeds our customers’ expectations.” surprising fAct: “I did an emergency landing on a City of Mesa street.”

Puente founded D.P. Electric in 1990 out of his garage with one truck. D.P. Electric now has more than 200 employees and generated more than $30 million in revenue in 2012, making it the biggest Hispanic-owned company in Arizona. His Hope for His professionAl legAcy: “A guy that is fair, honest, hard-working and gives back both personally and professionally.” surprising fAct: “Professionally, that I do not have a college degree and personally, that I am a Bikram Yoga junkie.”

rodolfo pArgA, Jr.

mArie torres

lorenA VAlenciA

In addition to managing a law firm with 120 attorneys, Parga has been named to Best Lawyers in America for the last four years. He also serves as Chairman of the Board of Chicanos Por la Causa, a leading nonprofit helping advance and create economic and educational opportunities. His Hope for His professionAl legAcy: “I want to be remembered as always trying to do the right thing and having led with integrity.” surprising fAct: “I was bullied until age 11, which drove me not only to strengthen my body, but my resolve.”

Torres is an Arizona native and built her business in the community that she grew up in. With more than 30 years experience in the construction field, she started MRM in 2002 and currently has more than 50 employees. The focus of her company has been in government contracting and has self performed airfield work at Luke AFB, MCAS Yuma and Davis Monthan. Her Hope for Her professionAl legAcy: “As being technically competent.” surprising fAct: “I don’t like to drive and I am happy as a passenger – even in my own car.”

Valencia is the founder and CEO of Reliance Wire Systems, a wire and tubing manufacturing company she founded in 2000. She is also the founder and president of Magin Corporation — an eco-friendly wood pallet alternative company — and the FRDM Foundation. Her Hope for Her professionAl legAcy: “Empowering children by building schools and libraries in impoverished countries through my FRDM Foundation.” surprising fAct: “I put hot peppers on almost everything I eat. The hotter. the better.”

Hector peñuñuri

lisA uriAs

roBerto yAñez

Peñuñuri is an Arizona native and has spent most of the past 15 years in the Customer Services Division at SRP. He has served on several boards, including the Arizona Hispanic Chamber of Commerce and LISC. He was raised in the West Valley, and currently resides in Gilbert. His Hope for His professionAl legAcy: “A trusted and valuable team member/leader; a communicator who understands the importance of sharing knowledge to help others.” surprising fAct: “I’m a jack of all trades – woodworker, photographer, musician, outdoorsman and a decent cook when I put my mind to it.”

After 15 years in international marketing and communications, Urias founded Urias Communications to address the need for advertising and PR with a uniquely multicultural focus. Now an award-winning advertising and PR agency, Urias Communications specializes in the multicultural markets of the U.S. Southwest, with concentration on the burgeoning Hispanic market. Her Hope for Her professionAl legAcy: “Bridging the divide between corporations and the growing Hispanic community for mutual benefit and respect.” surprising fAct: “I am a fourth-generation Arizonan whose grandfather was the first Hispanic city councilman.”

Yañez is a 27-year broadcast television veteran, who has served 17 of those years with the Univision Television Group (UTG). Yañez has created various opportunities that helped build the station’s relationship with the community: Cadena de Gente Buena, El 34 Esta Aqui and Ya Es Hora. His Hope for His professionAl legAcy: “Someone who used his craft to build bridges between the problem and the solution.” surprising fAct: “Though Monday through Friday you will never see me without a suit and tie, I am most comfortable in boots, jeans and driving a pick-up truck.”

ceo Fortis networks, inc.

managing shareholder ryley Carlock & Applewhite

senior planning analyst Srp

62 AB | March-April 2013

owner D.p. Electric

founder MrM Construction Services

president and ceo Urias Communications

dAwn c. VAldiViA

partner, chair of the labor & employment practice group Quarles & Brady

Valdivia is the chair of Quarles & Brady’s Labor and Employment Group in Phoenix. She regularly advises clients in all matters of labor and employment law and is skilled in complex litigation matters, including wage and hour class action litigation in Arizona and California. Her Hope for Her professionAl legAcy: “A creative problem solver, committed to her clients and to giving back to the community.” surprising fAct: “I love adventure — sky diving, gliding, scuba diving, helicopters, etc.”

ceo reliance Wire

Vice president and gm Univision Arizona


COMING NEXT ISSUE • Arizona Small Business Association • Greater Phoenix Convention and Visitors Bureau • Arizona Energy Consortium

CONNECT

NOVEMBER ConneCt » Guide » inspire

SEPT EMBE R // OCTO BER 2012

» GUIDE

» INSPIRE

SEPT EMBE ESTATE

$4.95

ONA : ARIZ

COM MERC

IAL REAL

JANUARY // FEBRUARY 2013

$4.95

UNIONS P. 24

ARIZONA

FORWARD

.97

CFO OF THE

WomEn to WAtCh

.26

N L CiATio E ASSo NCIA HCAR FINA & HEALT GUIDE

GLEN AZ TECH P. 44

DALE CVB

.76

PLANNING P. 28

.66

LS MARCONA WESTESSI PROF MEETING RNATIONAL INTE 89 P.

.81

ROBERT SARVE CEO OF WESTE R, RN ALLIANCE BANCORPORA AND OWNER TION OF THE PHOENIX SUNS

YEAR AWARD

S BRAND ING .40 AZ Arizona Lodging &SPIRIT OF ENTERPRISE .72 Tourism Association .78

Debbie Johnson is presiDent anD Ceo of the arizona LoDging anD tourism assoCiation.

$4.95

A ZRE : ARIZONA COMMERCIAL REAL ESTATE

Structural Shift in Tourism

IT iTAL NA HoSp CRED ARizo

MBER 2012

MOST ED ADMIR ANIES2 P M CO 201

R // OCTO

BER 2012

JANUARY // FEBRUARY 2013

Cancer ca, Staren of Dr. Edgar Centers of Ameri s Food re of St. Mary’ Treatment Damore Gaia of Biltmo Beverly ce, Jeff John Hunter and Bank Allian Arizona s lead companies Bank of ologie for this winners of CA Techn spotlight s. that are Award year’s MAC

// DECE

January // february 2013

ARIZONA DEFICIENC BANKERS WARN THE ECO Y LAWS STIFLIN : NOMIC REC G OVERY

A ZRE

CONNECT » GUIDE » INSPIRE

STATUTE of LIBERTY

IRE » INSP

A Z BUSINESS

E » GUID

• AZ Non-Profit/ Corporate Responsibility Honors

Ber 2012 // oCto

CON NECT

• Foodist Awards

ire e » insp » Guid

er septeMB

NESS AZ BUSI

AM

• Arizona Real Estate Achievement Awards

ConneCt

gives industry strong leadership, direction

ArizonA CorPorAtE CounsEl

.47

industry lEAdErs of ArizonA

.71

GPEC

.89

For additional information, call 602.277.6045 or visit, AZBusinessMagazine.com

Meet Gonzalo de la Melena

CEO, Arizona Hispanic Chamber of Commerce and alumni of a Maricopa Community College Which of the Maricopa Community Colleges did you attend? I attended Mesa and South Mountain, transferred to ASU to complete my bachelor’s degree then attended Thunderbird School of Global Management for my MBA. Most valued experience? Having the opportunity to do business in more than 30 countries before the age of 30 was incredible, especially considering the only international travel that my family had done was when my father immigrated to this country. What is your strongest personal characteristic? Optimism. Most influential person? My mother, because of her dedication and encouragement to our family. Of what are you most proud in your career? Graduating from college at the same time as my mother. We were the first in our family to finish. What is your favorite thing about your career? Helping small businesses succeed. It’s gratifying. You make a difference in your Community. We make a difference in you. The Maricopa Community Colleges are EEO/AA Institutions Chandler-Gilbert | Estrella Mountain | GateWay | Glendale | Mesa | Paradise Valley Phoenix | Rio Salado | Scottsdale | South Mountain | Skill Centers

The Maricopa Community Colleges are EEO/AA Institutions

www.maricopa.edu maricopa.edu @mcccd


WORKFORCE

ranking 2013

ranking 2012

50

LARGEST EMPLOYERS

1

1

Walmart Stores Inc.

31,637

Added 1,637 jobs

$419 billion

Discount retailer

1962

Scottsdale

walmart.com

2

2

Banner Health

28,993

Added 640 jobs

$4.74 billion

Healthcare

1911

Phoenix

bannerhealth.com

3

3

Wells Fargo & Co.

13,859

Lost 141 jobs

$80.9 billion

Financial services

1852

San Francisco

wellsfargo.com

4

4

Bank of America Corp.

13,000

Lost 300 jobs

$115.1 billion

Financial services

1904

Charlotte, N.C.

bankofamerica.com

5

5

McDonald’s Corp.

12,770

Stayed even

$24.1 billion

Food service

1955

Oakbrook, Ill.

mcdonalds.com

6

8

Raytheon Co.

12,000

Added 500 jobs

$25.9 billion

Missile manufacturing

1922

Waltham, Mass.

raytheon.com

7

9

JPMorgan Chase & Co.

11,600

Added 1,100 jobs

$110.8 billion

Financial services

1799

New York

chase.com

8

6

Apollo Group Inc.

11,031

Lost 969 jobs

$4.7 billion

Educational services

1973

Phoenix

apollogrp.edu

9

11

Intel Corp.

11,000

Added 1,300 jobs

$54 billion

Semiconductor manufacturing

1968

Santa Clara, Calif.

intel.com

10

7

The Kroger Co.

10,767

Lost 1,233 jobs

$90.4 billion

Grocery stores

1883

Cincinnati

frysfood.com

11

10

Honeywell International Inc.

10,100

Added 384 jobs

$36.5 billion

Aerospace manufacturing

1952

Morristown, N.J.

honeywell.com

12

13

US Airways

9,260

Added 334 jobs

$13.06 billion

Airline

1981

Tempe

usairways.com

13

12

Target Corp.

8,587

Lost 713 jobs

$69.9 billion

Discount retailer

1962

Minneapolis

target.com

14

15

Home Depot Inc.

8,050

Added 50 jobs

$68 billion

Home improvement

1978

Atlanta

homedepot.com

15

14

Dignity Health

7,945

Lost 346 jobs

$10.6 billion

Healthcare

1986

San Francisco

dignityhealth.org

16

24

Circle K Corp.

7,919

Added 2,229 jobs

$19 billion

Convenience stores

1951

Tempe

CircleK.com

17

18

American Express Co.

7,740

Added 275 jobs

$30 billion

Financial services

1850

New York

aexp.com

18

19

Freeport-McMoRan Copper & Gold Inc.

7,600

Added 600 jobs

$20.9 billion

Mining

1834

Phoenix

fcx.com

19

16

Walgreen Co.

7,494

Lost 256 jobs

$67.4 billion

Retail drugstores

1901

Deerfield, Ill.

walgreens.com

20

23

University of Arizona Health Network

7,041

Added 1,041 jobs

Unavailable

Healthcare

1971

Tucson

u.arizona.edu

21

21

Bashas’ Supermarkets

6,741

Added 100 jobs

Unavailable

Grocery stores

1932

Chandler

bashas.com

22

22

Scottsdale Healthcare

6,686

Added 130 jobs

Unavailable

Healthcare

1962

Scottsdale

shc.org

23

20

Pinnacle West Capital Corp.

6,663

Lost 237 jobs

$3.2 billion

Electric utility

1985

Phoenix

pinnaclewest.com

24

25

General Dynamics

5,402

Added 376 jobs

$32.7 billion

Defense, communications

1952

Falls Church, Va.

generaldynamics.com

25

26

Boeing Co.

4,878

Added 78 jobs

$68.74 billion

Aircraft manufacturing

1916

Chicago

boeing.com

company name

64 AB | March-April 2013

Arizona employment employees in change since 2012 2011

revenue 2011

company’s focus

year founded

Headquarters

website


ranking 2013

ranking 2012

These are the state’s 50 largest public and privately held companies and not-for-profit corporations, ranked by the number of employees based on full-time equivalents of 40 hours per week and based on industry research.

company name

26

17

Safeway Stores Inc.

4,868

Lost 2,600 jobs

$43.6 billion

Grocery stores

1926

Pleasanton, Calif.

safeway.com

27

28

Mayo Foundation

4,707

Added 185 jobs

$8.5 billion

Healthcare

1864

Rochester, Minn.

mayo.edu

28

27

Carodelet Health Network

4,635

Lost 55 jobs

$589 million

Healthcare

1880

Tucson

carondelet.org

29

29

CVS Caremark Corp.

4,525

Added 25 jobs

$96.4 billion

Pharmaceutical services

1993

Nashville

caremark.com

30

35

Southwest Airlines Co.

4,369

Added 512 jobs

$15.65 billion

Airline

1971

Dallas

southwest.com

31

30

Salt River Project

4,322

Lost 24 jobs

$2.76 billion

Utility supplier

1903

Phoenix

srpnet.com

32

32

Abrazo Health Care

4,123

Added 34 jobs

$4.9 billion

Healthcare

1997

Nashville

abrazohealth.com

33

33

Albertsons Inc.

4,000

Stayed even

$37.5 billion

Grocery and drug stores

1939

Boise, ID

albertsons.com

34

34

FedEx Corp.

3,923

Added 5 jobs

$39.3 billion

Delivery, copy centers

1971

Memphis, Tenn.

fedex.com

35

48

Grand Canyon University

3,700

Added 882 jobs

$427 million

Education services

1949

Phoenix

gcu.edu

36

36

Marriott International

3,653

Added 131 jobs

$11.7 billion

Resorts and hotels

1927

Bethesda, Md.

marriott.com

37

31

Costco Inc.

3,558

Lost 593 jobs

$88.9 billion

Membership discount stores

1976

Issaquah, Wash.

costco.com

38

NR

Lowe’s Cos. Inc.

3,472

Added 772 jobs

$50.2 billion

Home improvement

1946

Mooresville, N.C.

lowes.com

39

NR

Macy’s

3,400

Added 400 jobs

$25 billion

Department stores

1858

New York

macys.com

40

39

John C. Lincoln Health Network

3,379

Added 213 jobs

$551 million

Healthcare

1927

Phoenix

jcl.com

41

NR

Salt River Pima-Maricopa Indian

3,354

Unavailable

Unavailable

Casino and resort

1998

Scottsdale

casinoaz.com

42

NR

Phoenix Children’s Hospital

3,292

Added 584 jobs

Unavailable

Healthcare

1983

Phoenix

phoenixchildrens.com

43

37

Century Link (Qwest)

3,200

Stayed even

$4.6 billion

Telecommunications

1896

Denver

qwest.com

44

38

United Parcel Service

3,167

Stayed even

$49.5 billion

Package delivery

1907

Atlanta

ups.com

45

44

Cox Communications, Inc.

3,007

Added 10 jobs

$9.4 billion

Telecommunications

1962

Atlanta

cox.com

46

NR

Charles Schwab & Co. Inc.

3,001

Stayed even

$4.2 billion

Financial services

1974

San Francisco

schwab.com

47

40

USAA

3,000

Lost 45 jobs

$19 billion

Financial services

1922

San Antonio

usaa.com

48

42

Freescale Semiconductor

3,000

Stayed even

$4.6 billion

Microchip manufacturing

1953

Austin

freescale.com

49

43

IBM Corp.

3,000

Stayed even

$106.9 billion

Technology services

1924

Armonk, N.Y.

us.ibm.com

50

45

TMC HealthCare

2,904

Lost 62 jobs

$242 million

Healthcare

1943

Tucson

tmcaz.com

Arizona employment employees in change since 2012 2011

revenue 2011

company’s focus

year founded

Headquarters

website

AB | March-April 2013 65


66 AB | March-April 2013


Az Business magazine’s 2013 top lawyer list was created after the editorial department asked Arizona law firms to nominate their two best attorneys from 16 different categories for consideration. Those nominees were put on a ballot and were voted on by their peers in the legal community and the readers of Az Business magazine to determine the exclusive 2013 Az Business Magazine Top Lawyers list.

Matthew Mehr

John Fries

Jennings, Haug & cunningham, llp 602-234-7828 ◆ jhc-law.com

Barker has a busy commercial transaction practice representing financial institutions and Arizona small businesses.

Mehr focuses in the areas of real estate, commercial and tax-exempt finance. His experience includes negotiation and documentation of loan workout, extension and modification, and forbearance agreements.

Mark S. Bosco

Edmund F. Richardson

Fries’ practice focuses on bankruptcy and creditors’ rights issues, and includes representing banks and other creditors against debtors with respect to the enforcement of their loan and credit agreements and defending the rights of lenders against other creditors.

Bosco has published numerous articles on mortgage banking, default servicing and related topics.

Richardson has more than 38 years experience and expertise in business, real estate and lending transactions and litigation in Arizona law firms, and as in-house counsel to a real estate development firm.

BANKING

Mark Barker

tiffany & Bosco, p.A. 602-255-6006 ◆ tblaw.com

Michael A. Bosco tiffany & Bosco, p.A. 602-255-6002 ◆ tblaw.com

As one of the largest financial services practices in the nation, Bosco represents more than 40 top banks and mortgage lenders including Freddie Mac and Fannie Mae.

Quarles & Brady llp 602-229-5288 ◆ quarles.com

davis miles mcguire gardner, pllc 480-733-6800 ◆ davismiles.com

ryley carlock & Applewhite 602-440-4823 ◆ rcalaw.com

Bryan cave llp 602-364-7012 ◆ bryancave.com

Erick S. Durlach renaud cook drury mesaros, pA 602-256-3008 ◆ rcdmlaw.com

Durlach obtained summary judgment and dismissal of an action against a financial institution relating to claims for fraud, misrepresentation and indemnification.

Susan Gilman

gordon silver 602-256-0400 ◆ gordonsilver.com

Gilman is the chair of the firm’s Finance & Banking Practice Group and focuses her practice in areas of finance, banking and financial institutions/loan program development.

Richard H. Herold snell & wilmer l.l.p. 602-382-6223 ◆ swlaw.com

A substantial portion of Herold’s work focuses on prosecuting claims for financial institutions, including commercial receiverships, trustee’s sales and post-sale deficiency litigation.

Stephen A. Lenn sacks tierney p.A. 480-425-2619 ◆ sackstierney.com

Lenn’s practice focuses on banking law and regulation and debt and equity finance. He authored the article “Incentive Compensation for Banks in the Dodd-Frank Era” in February 2012.

Daniel E. Garrison

Andante law group of daniel e. garrison, pllc 480-421-9449 ◆ andantelaw.com

Garrison has more than 15 years of corporate restructuring, business bankruptcy, commercial litigation, and corporate and real estate transaction experience.

Mike Ripp

Tia Cottey

Cottey’s practice emphasizes all aspects of real estate finance and real estate capital markets, including the representation of lenders, commercial mortgage loan servicers, special servicers, participants, and co-lenders.

ryley carlock & Applewhite 602-440-4819 ◆ rcalaw.com

Ripp heads up the firm’s banking and finance practice, which was recently recognized in U.S. News & World Report’s inaugural “Best Law Firms” rankings as a “Tier 1” (top tier) practice in the Phoenix market.

Peter Terry

Quarles & Brady llp 602-230-5506 ◆ quarles.com

Terry focuses in the areas of banking, commercial finance and real estate development and his experience includes representation of financial institutions in asset based and real estate financing.

BANKRUPTCY/REORGANIZATION

Joseph E. Cotterman

Andante law group of daniel e. garrison, pllc 480-421-9449 ◆ andantelaw.com

Cotterman has more than 20 years of corporate restructuring, business bankruptcy, creditor’s rights, commercial litigation, and corporate and real estate transaction experience.

John R. Clemency gallagher & kennedy, p.A. 602-530-8040 ◆ gknet.com

Clemency’s practice concentrates on workouts of troubled loans, business bankruptcies, and commercial litigation.

John J. Hebert polsinelli shughart pc 602-650-2011 ◆ polsinelli.com

Hebert has been involved in all aspects of bankruptcy and insolvency practice for 35 years.

Ronald Horwitz Jaburg wilk 602-248-1071 ◆ jaburgwilk.com

Client list includes national banking associations, mortgage companies, finance companies, equipment lessors, credit unions and companies that finance real estate, manufactured housing, automobiles, and equipment.

W. Scott Jenkins, Jr. ryley carlock & Applewhite 602-440-4890 ◆ rcalaw.com

The practice group Leader for the firm’s Bankruptcy, Creditors’ Rights, and Lending practice group, Jenkins is experienced in handling various types of commercial transactions and disputes.

Carolyn J. Johnsen Jennings strouss 602-262-5906 ◆ jsslaw.com

Johnsen is chair of the firm’s Business Restructuring & Reorganization Section and has extensive experience in every aspect of commercial reorganizations, representing both debtors and creditors

Christopher R. Kaup tiffany & Bosco, p.A. 602-255-6024 ◆ tblaw.com

Kaup’s practice is focused on the representation of creditors and debtors in complex commercial bankruptcy matters, creditors’ rights, and commercial litigation.

AB | March-April 2013 67


Joseph Wm. Kruchek

Jonathan B. Frutkin

Nancy White

Kruchek provides advice on all aspects of bankruptcy, including enforcement of lenders’ rights, obtaining relief from the automatic stay to permit a lender to proceed with state law foreclosure rights and remedies, debtor-inpossession financing, adequate protection and plans of reorganization.

Frutkin is the principal attorney at The Frutkin Law Firm and brings areas of expertise in the practice areas of corporate and business law, corporate bankruptcy, and commercial litigation.

White’s practice emphasizes international and domestic transactions, including mergers and acquisitions, purchases and sales of capital assets and real property, project finance, asset-based financings, asset securitizations, and private placements of debt and equity securities.

kutak rock llp 480-429-4889 ◆ kutakrock.com

Alan Levinsky Buchalter nemer 480-383-1840 ◆ buchalter.com

Levinsky is a shareholder in the firm’s Insolvency and Financial Solutions Practice Group in Scottsdale. He focuses his practice on creditors’ rights, bankruptcy, collections, post-judgment enforcement, and replevin.

Lawrence Wilk Jaburg wilk 602-248-1000 ◆ jaburgwilk.com

Wilk represents secured and unsecured creditors and trustees in bankruptcy; creditors in state court proceedings, including foreclosure proceedings and state court receiverships; and debtors in complex Chapter 11 bankruptcy proceedings.

BUSINESS/CORPORATE LAW

Jessica Benford ryley carlock & Applewhite 602-440-4866 ◆ rcalaw.com

Benford counsels clients regarding general corporate representation, including corporate formation and governance. She also handles securities enforcement and regulation matters.

Charles E. Davis

davis miles mcguire gardner, pllc 480-733-6800 ◆ davismiles.com

Davis has an “AV Preeminent” rating by the Martindale-Hubbell Peer Review Ratings system, which connotes the highest possible rating in both legal ability and ethical standards.

Gerald Gregory Eagleburger sanders & parks, p.c. 602-532-5692 ◆ sandersandparks.com

Eagleburger’s practice includes all types of transactional, commercial/business and personal asset matters, including formation and governance of corporations, partnerships and limited liability companies.

Stephanie Fierro the frutkin law firm, plc 602-606-9300 ◆ frutkinlaw.com

Fierro’s practice focuses on general counsel business law and estate planning. She brings the firm a wide range of experience and interests including all aspects of corporate transactional work, estate planning, and tax representation. 68 AB | March-April 2013

the frutkin law firm, plc 602-606-9300 ◆ frutkinlaw.com

Phillip Guttilla polsinelli shughart pc 602-650-2327 ◆ polsinelli.com

Guttilla serves as general corporate counsel to his clients ranging from emerging growth companies to multi-national enterprises.

Gregory R. Hall dlA piper 480-606-5128 ◆ dlapiper.com

Hall regularly counsels clients on a broad range of corporate, securities and businessrelated matters and matters affecting corporate policy and strategy, including directors’ duties and responsibilities and other aspects of corporate governance.

Travis J. Leach Jennings strouss 602-262-5806 ◆ jsslaw.com

Leach focuses his practice in the area of corporate, securities, and finance. He also helps lead the firm’s Sports and Entertainment practice, coinseling professional athletes, coaches, entertainers, and ownership groups.

Brian Moll

polsinelli shughart pc 602-650-2302 ◆ polsinelli.com

Moll practices in the areas of corporate law, mergers and acquisitions, and commercial contracts. He has extensive experience in assisting businesses in all stages of their operations, from start-up to a mature business.

Robert A. Royal tiffany & Bosco, p.A. 602-255-6011 ◆ tblaw.com

Royal’s practice emphasizes intra-corporate dispute and director, officer and manager liability issues.

Terence W. Thompson gallagher & kennedy, p.A. 602-530-8515 ◆ gknet.com

Thompson’s practice emphasizes corporate business acquisitions; public-private projects, including strategic joint ventures; Native American enterprises and projects; water/ wastewater infrastructure development; sports facility financing; and physicianhospital contracts.

steptoe & Johnson llp 602-257-5213 ◆ steptoe.com

COMMERCIAL LITIGATION

Edward O. Comitz comitz | Beethe 480-998-7800 ◆ disabilitycounsel.net

Comitz heads the healthcare and disability insurance practice, earning a national reputation for prosecuting disability insurance claims on behalf of individuals based on bad faith and unfair business practices.

John R. (Jack) Cunningham Jennings, Haug & cunningham, llp 602-234-7814 ◆ jhc-law.com

Cunningham’s practice includes both prosecution and defense of personal injury cases, all types of professional malpractice cases, litigation of insurance coverage and bad faith issues, general commercial litigation, as well as general trial and appellate work.

Garrick Gallagher sanders & parks, p.c. 602-532-5720 ◆ sandersandparks.com

Gallagher’s practice includes insurance bad faith, insurance coverage, insurance coverage litigation, excess and surplus lines, directors and officers liability, personal injury, wrongful death, products liability, professional negligence, construction, and intellectual property litigation.

Richard H. Himelrick tiffany & Bosco, p.A. 602-255-6021 ◆ tblaw.com

Himelrick chairs Tiffany & Bosco’s Civil and Commercial Litigation Department. He is listed in The Best Lawyers in America, Southwest Super Lawyers, Litigation Counsel of America and Who’s Who in American Law.


Michael K. Kennedy gallagher & kennedy, p.A. 602-530-8504 ◆ gknet.com

Kennedy, co-founding partner of Gallagher & Kennedy, practices in general civil litigation and serves as local, regional and national counsel to a variety of business clients.

CONSTRUCTION LITIGATION

Lisa Borowsky

davis miles mcguire gardner, pllc 480-733-6800 ◆ davismiles.com

The former Scottsdale City Council member’s areas of expertise include HOA, complex civil litigation, real estate, and general business law.

Christopher A. LaVoy tiffany & Bosco, p.A. 602-452-2731 ◆ tblaw.com

LaVoy concentrates his practice in commercial litigation with significant experience in the following areas: business buy-sell disputes; partnership and shareholder disputes; insurance coverage disputes; commercial landlord-tenant disputes; and business torts.

Thomas Littler

gordon silver 602-256-0400 ◆ gordonsilver.com

The focus of Littler’s practice is representing debtors and creditors, trustees, official committees, and secured creditors in reorganizations throughout a wide range of industries including construction, real estate, and technology.

Steven G. Mesaros

Renaud Cook Drury Mesaros, PA 602-256-3002 ◆ rcdmlaw.com

Mesaros is the firm practice group chair in both the Insurance Coverage and Bad Faith and Professional Liability groups.

Gregory L. Miles

davis miles mcguire gardner, pllc 480-344-4048 ◆ davismiles.com

Miles, who has an “AV Preeminent” rating by the Martindale-Hubbell Peer Review Ratings system, focuses his practice on business, commercial litigation and real estate.

Mark A. Nadeau dlA piper 480-606-5110 ◆ dlapiper.com

Nadeau is a published author, with articles concerning trade competition, product liability and dispute resolution for transfers of technology.

Leon Silver

polsinelli shughart pc 602-650-2066 ◆ polsinelli.com

Silver is a trial lawyer with more than 20 years’ experience handling complex commercial and real estate disputes. His clients include national and multi-national retailers, restaurants and manufacturers, and real estate investors and developers.

Donald A. Wall

squire sanders 602-528-4005 ◆ squiresanders.com

Wall has nearly 40 years of experience handling a broad range of commercial litigation and other methods of dispute resolution. He is recognized in the 2013 edition of The Best Lawyers in America. 70 AB | March-April 2013

John Condrey

gordon & rees llp 602-794-2460 ◆ gordonrees.com

For more than 20 years, Condrey has representwd general contractors, architects, engineers, developers and owners in matters including negligence claims, default terminations, delay and disruption claims, project development, land use, and other types of construction disputes.

Andy Kvesic

ryley carlock & Applewhite 602-440-4854 ◆ rcalaw.com

Kvesic represents clients in the construction industry litigating construction defect claims and mechanics’ liens rights. Super Lawyers magazine recently recognized him as a 2012 Southwest Rising Star.

D. Kim Lough

Jennings, Haug & cunningham, llp 602-234-7824 ◆ jhc-law.com

Lough devotes a substantial majority of his practice to litigation. He has extensive trial experience in complex construction, employment discrimination and other civil and administrative cases.

Matthew B. Meaker sacks tierney p.A. 480-425-2600 ◆ sackstierney.com

Meaker has been a business litigator since 2003, with his practice emphasizing providing legal advice to clients on all facets of commercial law and development issues.

Kevin E. O’Malley gallagher & kennedy, p.A. 602-530-8430 ◆ gknet.com

O’Malley is head of the firm’s litigation department. His practice covers a variety of civil litigation areas.

William J. Simon tiffany & Bosco, p.A. 602-255-6004 ◆ tblaw.com

Simon concentrates in construction related issues, both transactional and litigation. He also practices in insurance and commercial litigation and governmental administrative matters.

David C. Tierney sacks tierney p.A. 480-425-2620 ◆ sackstierney.com

From 2003-2013, Tierney has been named to The Best Lawyers in America for arbitration, commercial litigation, construction litigation, mediation, and real estate litigation.

Denise J. Wachholz renaud cook drury mesaros, pA 602-256-3073 ◆ rcdmlaw.com

Wachholz is her firm’s chair for the Construction Litigation Practice Group, which focuses on proceedings involving architects, engineers, and other design professionals; contractors, subcontractors, and project managers; and material and equipment suppliers.

Mark Worischeck sanders & parks, p.c. 602-532-5795 ◆ sandersandparks.com

Worischeck’s practice emphasizes complex civil litigation, primarily in the areas of insurance coverage and insurance bad faith, aviation, construction litigation, directors and officers’ liability, professional liability defense and products liability.

EMPLOYMENT/LABOR

Adrian L. Barton sacks tierney p.A. 480-425-2629 ◆ sackstierney.com

Barton has several labor-related publications, including “Employee Voting Rights: Arizona Employer Obligations,” “Social Networking and the Workplace,” and “Reducing the Risk of Wrongful Termination.”

William Nebeker

koeller, nebeker, carlson & Haluck, llp 602-256-0000 ◆ knchlaw.com

Nebeker practices in the area of insurance litigation defense with an emphasis on personal injury and construction defect litigation.

Kevin P. Nelson tiffany & Bosco, p.A. 602-255-6028 ◆ tblaw.com

Nelson practices extensively in all areas of risk management related to the construction, real estate and mortgage industries.

James L. Blair

renaud cook drury mesaros, pA 602-256-3020 ◆ rcdmlaw.com

Blair is his firm’s chair of the Employment Law and Litigation Practice Group and was a contributor to the “Compendium of Significant Employment-Related Case Law and Statutes,” ALFA International, from 2003-2009.


1 7 5 0 At to r n e y s | 3 5 Lo c At i o n s W o r L d W i d e ˚ | W W W. g t L AW. c o m

Congratulations to our Phoenix attorneys named to Arizona’s Top Lawyers in 2013 by AZ Business Magazine.

environmentAL LAW

michelle de blasi estAte/trust LitigAtion

Jeffrey m. manley inteLLectuAL ProPerty

John e. Cummerford kimberly a. Warshawsky mergers And Acquisitions

quinn P. Williams securities/corPorAte FinAnce

Brian H. Blaney

S t r o n g L o c a L r o o t S . n at i o n a L r e S o u r c e S . g L o b a L r e a c h .

GreenberG TrauriG, LLP | 2375 e asT CameLbaCk road | suiTe 700 | Phoenix , aZ 85016 | 602 .445.8000 the hiring of a lawyer is an important decision and should not be based solely upon advertisements. Before you decide, ask us to send you free written information about our qualifications and our experience. Prior results do not guarantee a similar outcome. greenberg traurig is a service mark and trade name of greenberg traurig, LLP and greenberg traurig, P.A. ©2013 greenberg traurig, LLP. Attorneys at Law. All rights reserved. contact: John e. cummerford or Bruce e. macdonough in Phoenix at 602.445.8000. °these numbers are subject to fluctuation. images in this advertisement do not depict greenberg traurig attorneys, clients, staff or facilities. 20820

AB | March-April 2013 71


Joseph T. Clees

Debora Verdier

Joseph Drazek

Clees represents employers throughout the United States in discrimination and wrongful discharge cases and labor relations.

Verdier counsels companies with an eye toward preventing disputes and providing pre-litigation solutions and has experience in defending employers against EEOC charges and in litigating employment disputes.

Drazek’s practice focuses on regulatory and litigation matters within the Firm’s Environmental Group and spans a variety of industries including mining companies, high technology companies, environmental testing laboratories, and water companies.

ogletree, deakins, nash, smoak & stewart, p.c. 602-778-3700 ◆ ogletreedeakins.com

Scott Gibson

davis miles mcguire gardner, pll 480-344-0918 ◆ davismiles.com

Over the years, Gibson has developed a reputation for his uncanny ability to quickly discern the most important issues in a case and to focus on ways to resolve rather than to expand litigation.

Donald Peder Johnsen gallagher & kennedy, p.A. 602-530-8437 ◆ gknet.com

Johnsen practices exclusively in the area of employment and labor law and has been listed in “The Best Lawyers in America” from 2007-2013.

Pamela L. Kingsley tiffany & Bosco, p.A. 602-255-6015 ◆ tblaw.com

Kingsley’s counseling and advice often includes drafting and analyzing agreements for employment and severance, confidentiality, non-competition, and non-solicitation; policies for sexual harassment and oppressive or violent conduct, drug testing, safety, absences, and disabilities.

Michael D. Moberly ryley carlock & Applewhite 602-440-4821 ◆ rcalaw.com

Moberly is an elected Fellow of the College of Labor and Employment Lawyers, a national organization established to recognize those attorneys who have distinguished themselves as leaders in the fields of labor and employment law.

Tibor Nagy, Jr.

ogletree, deakins, nash, smoak & stewart, p.c. 520-575-7442 ◆ ogletreedeakins.com

Nagy represents employers in all facets of labor and employment relations law, including discrimination and wrongful discharge cases, wage and hour law, employment contracts and manuals, and labor-management relations.

Deanna Rader

gordon rees 602-794-2460 ◆ gordonrees.com

Rader has extensive experience advising public employers on constitutional matters, personnel issues, student rights, conflicts of interest, open meeting law, due process under the Individuals with Disabilities Education Act, and public records issues.

Lawrence J. Rosenfeld squire sanders 602-528-4886 ◆ squiresanders.com

Rosenfeld has more than 35 years of experience in the area of employment law and is a fellow of the College of Labor and Employment Lawyers. 72 AB | March-April 2013

sanders & parks, p.c. 602-532-5760 ◆ sandersandparks.com

Steven D. Wheeless steptoe & Johnson llp 602-257-5234 ◆ steptoe.com

Wheeless represents clients large and small in numerous industries and locations. Prior to joining the firm, Wheeless served as a U.S. Air Force F-16 Instructor Pilot and a Diplomatic Exchange Officer to the Royal Danish Air Force.

ENVIRONMENTAL LAW

Robert D. Anderson fennemore craig, p.c. 602-916-5455 ◆ fclaw.com

Anderson practices in the areas of environmental, natural resources and water law and chairs the firm’s natural resources and environmental practice.

Michelle De Blasi greenberg traurig llp 602-445-8485 ◆ gtlaw.com

De Blasi advises clients on energy and environmental sustainability, including traditional and renewable energy, climate change, and greenhouse gas emissions.

Carla Consoli lewis and roca llp 602-262-5347 ◆ lrlaw.com

The industries which regularly call on Consoli include mines, alternative energy developers, large-scale residential and commercial developers, manufacturers, and investors in these industries.

Peter W. Culp

squire sanders 602-528-4063 ◆ squiresanders.com

Culp practices in the areas of environmental, water and natural resources. Culp was recognized by Chambers USA 2012 as a leading individual for environmental matters, including water rights.

J. Stanton Curry gallagher & kennedy, p.A. 602-530-8222 ◆ gknet.com

Curry practices environmental law with an emphasis on air quality, Superfund and environmental auditing matters.

Quarles & Brady llp 602-229-5335 ◆ quarles.com

Mark Freeze steptoe & Johnson llp 602-257-5215 ◆ steptoe.com

Freeze is of counsel in Steptoe’s Phoenix office, and has more than 23 years of experience. He practices in the areas of labor and employment law and environmental law.

Karen Gaylor

Jennings, Haug & cunningham, llp 602-234-7808 ◆ jhc-law.com

Gaylord’s practice focuses on environmental and natural resource matters. She has counseled businesses, municipalities, water providers, insurers, and individuals for more than 25 years.

David P. Kimball, III gallagher & kennedy, p.A. 602-530-8130 ◆ gknet.com

Kimball is head of the firm’s environmental and natural resources department and is recognized nationally as an expert in all areas of federal, state and local environmental and natural resources law.

Mitchell Klein polsinelli shughart pc 602-650-2303 ◆ polsinelli.com

Klein has extensive experience working with many state and federal agencies in all areas of natural resource and environmental law.

Lucas Narducci polsinelli shughart pc 602-650-2301 ◆ polsinelli.com

Narducci’s practice is focused on various aspects of mining, environmental, natural resources, energy, safety and health law, as well as regulatory counseling and permitting, workplace exposure issues, and workplace safety.

Sheryl Sweeney ryley carlock & Applewhite 602-440-4823 ◆ rcalaw.com

Sweeney practices in the areas of water law, environmental law, electric utility law and special taxing districts. She is chair of the Water, Energy, Resources and Environment practice group at Ryley Carlock.


ESTATE/ TRUST LITIGATION

Charitie Hartsig

Gregory Y. Harris

Hartsig practices in the areas of labor & employment law, general commercial litigation, probate litigation, and appellate advocacy.

Harris has extensive experience appearing before state and federal agencies and in state and federal court, and appears regularly before the Arizona Legislature.

Trisha Baggs

ryley carlock & Applewhite 602-440-4898 ◆ rcalaw.com

Baggs’ practice focuses on estate planning, probate and trust administration. Baggs provides simple and sophisticated estate planning advice.

Jeffrey Manley

Quarles & Brady llp 602-229-5381 ◆ quarles.com

William A. Clarke Jennings strouss 602-262-5886 ◆ jsslaw.com

Clarke has worked with numerous Arizona business families in estate planning, general business matters (including business succession planning), corporate transactions, and real estate transactions.

Robert Dyer

polsinelli shughart pc 602-650-2049 ◆ polsinelli.com

Dyer serves general contractors, owners and others in the construction industry, as well as commercial and probate litigants.

James A. Fassold tiffany & Bosco, p.A. 602-452-2720 ◆ tblaw.com

Fassold is a shareholder at Tiffany & Bosco who concentrates his practice on probate and trust litigation, estate administration, elder law, and appeals.

J. Noland Franz Buchalter nemer 480-383-1861 ◆ buchalter.com

Franz is certified by the State Bar of Arizona as an Estate & Trust Specialist, and he focuses his practice on estate planning, asset protection, probate, business, tax, and related litigation and appeals.

Lauren Garner Jaburg wilk 602-248-1042 ◆ jaburgwilk.com

Garner’s case highlights include deftly negotiating the settlement of a trust dispute, avoiding the need for costly litigation.

greenberg traurig llp 602-445-8000 ◆ gtlaw.com

Manley practices in the areas of estate planning, estate and trust administration, and corporate law focusing on counseling highnet-worth individuals, families and closely held business organizations.

Phoebe Moffatt sacks tierney p.A. 602-268-4700 ◆ sackstierney.com

Moffatt is a certified specialist in estate and trust law, as certified by the Arizona Board of Legal Specialization and the State Bar of Arizona.

tiffany & Bosco, p.A. 602-452-2719 ◆ tblaw.com

Gray is a shareholder at Tiffany & Bosco who concentrates her practice on probate and trust litigation, estate administration, elder law and mediation.

74 AB | March-April 2013

Yvonne R. Hunter fennemore craig, p.c. 602-916-5386 ◆ fclaw.com

Hunter’s practice focuses primarily on government affairs. Hunter formerly served as an Assistant Arizona Attorney General in the Arizona Attorney General’s Office.

Joseph A. Kanefield Ballard spahr llp 602-798-5468 ◆ ballardspahr.com

Kanefield’s practice is focused on government relations, civil and appellate litigation, publicprivate partnerships, administrative law, state and local tax matters, gaming, and election and campaign-finance law.

James Ryan

Quarles & Brady llp 602-229-5706 ◆ quarles.com

Ryan practices in the area of complex commercial litigation, litigation involving direct sales companies and distributors, civil racketeering litigation, business torts, actions for breach of contract, and class actions.

Robert N. Sewell

davis miles mcguire gardner, pllc 480-344-4036 ◆ davismiles.com

Sewell’s litigation experience involves cases in federal, state and administrative settings. He has also resolved disputes through mediation, arbitration, as well as bench and jury trials.

GOVERNMENT RELATIONS

Clare Abel

Burch & cracchiolo, p.A. 602-234-9920 ◆ bcattorneys.com

Abel concentrates her practice primarily in the areas of real estate, zoning and condemnation Law. She is listed in Southwest Super Lawyers, Best Lawyers in America and Arizona’s Finest Lawyers.

S. David Childers kutak rock llp 480-429-4880 ◆ kutakrock.com

Alisa J. Gray

lewis and roca llp 602-262-0218 ◆ lrlaw.com

Childers served on the U.S. Secretary of Health & Human Services’ Task Force on Long-Term Health Care Policies, and the Governor’s Private Sector Task Force on Long Term Care and the University of Arizona College of Business & Public Administration National Board of Advisors.

Robert D. Dalager gallagher & kennedy, p.A. 602-530-8540 ◆ gknet.com

Dalager practices governmental affairs and land use law. Prior to joining Gallagher & Kennedy, Dalager was with the Arizona State Senate for nearly 10 years.

Timothy A. La Sota tiffany & Bosco, p.A. 602-452-2712 ◆ tblaw.com

La Sota practices in the areas of government relations, regulatory and administrative law, election law, land use and procurement.

Paige A. Martin kutak rock llp 480-429-4827 ◆ kutakrock.com

Martin, an AV Preeminent Peer Review Rated partner in the firm’s Scottsdale office, and primarily represents governmental entities and private employers.

Mary R. O’Grady osborn maledon, p.A. 602-640-9352 ◆ omlaw.com

As a former solicitor general for the State of Arizona, O’Grady has a unique breadth of experience with public law issues. Her areas of expertise include election and campaign finance law and state constitutional law.

Jordan Rose

rose law group 480-505-3939 ◆ roselawgroup.com

Rose practices in the areas of government relations, municipal issues, land use, zoning, administrative law, renewable energy, and lobbying.


John B. Shadegg

Scott M. Finical

Shadegg, former U.S. Congressman, was elected to the U.S. House of Representatives in 1994 and served eight terms before retiring from Congress in 2010. He practices in Steptoe’s Government Affairs and Public Policy group.

Finical practices primarily in the area of litigation with significant experience in healthcare and hospital law, risk management, employee health and safety law, insurance law, personal injury actions and workers’ compensation.

steptoe & Johnson llp 602-257-5204 ◆ steptoe.com

David K. Udall

udall shumway plc 480-969-3043 ◆ udallshumway.com

Udall has successfully represented a variety of clients with zoning and development issues before the City of Mesa, Maricopa County, Town of Gilbert, City of Chandler, and Casa Grande.

HEALTHCARE

Susan D. Brienza ryley carlock & Applewhite, p.c. 602-440-4885 ◆ rcalaw.com

Brienza is especially involved in issues concerning herbal products for women, and in biotechnology and nanotechnology issues.

Robin Burgess

sanders & parks, p.c. 602-532-5783 ◆ sandersandparks.com

Burgess represents physicians, therapists and other professionals in malpractice matters, as well as before their respective licensing boards.

Frederick M. Cummings Jennings strouss 602-262-5903 ◆ jsslaw.com

Cummings has extensive trial experience in the areas of health care, medical malpractice and medical products liability defense litigation.

William W. Drury renaud cook drury mesaros, pA 602 307-9900 ◆ rcdmlaw.com

fennemore craig, p.c. 602-916-5300 ◆ fclaw.com

Steven M. Goldstein sacks tierney p.A. 480-425-2613 ◆ sackstierney.com

Goldstein has been listed in the The Best Lawyers in America for healthcare law from 2008-2013 and has expertise in healthcare law, real estate law, and business and corporate law.

Adam Lerner

ryley carlock & Applewhite 602-440-4889 ◆ rcalaw.com

Lerner counsels clients regarding general corporate representation, including corporate formation and governance, and securities enforcement and regulation.

Bai has extensive experience preparing and prosecuting patents related to mechanical and electrical engineering inventions with a special emphasis on medical devices, thermal control systems and software inventions.

David Bodney steptoe & Johnson llp 602-257-5212 ◆ steptoe.com

Bodney’s practice areas include media and constitutional law, commercial and intellectual property litigation, American Indian law and government affairs. He is listed in Who’s Who in American Law, The Best Lawyers in America, and Southwest Super Lawyers.

Rick N. Bryson

sanders & parks, p.c. 602-532-5710 ◆ sandersandparks.com

Morris is chairman of Quarles & Brady’s Health & Life Sciences Industry Group.

Heather Buchta

Edward Novak

Buchta has a transactional practice, covering the areas of e-commerce, software and technology, with an additional focus on copyright and trademark prosecution.

polsinelli shughart pc 602-650-2020 ◆ polsinelli.com

Novak practices in the area of white collar crime/special matters. He has extensive jury, non-jury and appellate experience in criminal defense matters, complex civil litigation and government agency investigations in several areas including healthcare.

Winn Sammons

sanders & parks, p.c. 602-532-5786 ◆ sandersandparks.com

Melody Emmert

Patrick T. Stanley

76 AB | March-April 2013

polsinelli shughart 602-650-2061 ◆ polsinelli.com

Bryson practices in the areas of civil litigation, intellectual property, business law, insurance, appeals and employment law.

Quarles & Brady llp 602-229-5200 ◆ quarles.com

Sammons focuses his practice in the areas of professional malpractice defense law, general civil trial law, medical device litigation, transportation, trucking, and motor vehicle law and products liability law.

Emmert represents health care providers, including hospitals, physicians, behavioral health providers, nursing homes, assisted living facilities, nurses, and other licensed individuals and entities. Her focus is litigation on behalf of health care providers.

Ari M. Bai

Roger N. Morris

Drury has a strong track record of success in defending medical malpractice and negligence claims, regulatory claims and administrative claims. Quarles & Brady llp 602-229-5315 ◆ quarles.com

INTELLECTUAL PROPERTY

comitz | Beethe 480-219-5481 ◆ disabilitycounsel.net

Stanley is particularly experienced in litigating first-party insurance bad faith, including disability insurance and professional liability coverage, and healthcare litigation.

Quarles & Brady llp 602-229-5228 ◆ quarles.com

Yu Cai

polsinelli shughart pc 602-650-2044 ◆ polsinelli.com

Cai focuses her practice on representing entities in the life sciences and technology industries, including universities and research institutes, pertaining to transactions affecting various intellectual property rights.

John E. Cummerford greenberg traurig, llp 602-445-8377 ◆ gtlaw.com

Cummerford’s practice focuses on the legal and business needs of established and emerging growth companies, with particular emphasis on software, Internet, hardware and related businesses.


Charles F. Hauff Jr. snell & wilmer l.l.p. 602-382-6314 ◆ swlaw.com

Hauff has technical experience in, among other fields, the chemical, biotechnical, mechanical, electromechanical, computer software, medical products, acoustics, and life sciences disciplines.

Robert J. Itri

gallagher & kennedy, p.A. 602-530-8019 ◆ gknet.com

Itri has substantial experience in complex commercial litigation matters, focusing particularly on intellectual property and securities related litigation, arbitration and enforcement proceedings, contract, trade secret, business tort and shareholder litigation.

MERGERS AND ACQUISITIONS

Ryan Berry

dlA piper llp 480-606-5124 ◆ dlapiper.com

Berry concentrates his practice on corporate and securities law with a focus on mergers and acquisitions, corporate finance, securities law compliance and corporate governance matters.

David Thompson

polsinelli shughart pc 602-650-2089 ◆ polsinelli.com

Joseph M. Crabb squire sanders 602-528-4084 ◆ squiresanders.com

Crabb focuses his practice on corporate finance and securities matters including merger and acquisition transactions, public and private securities offerings, and counseling corporate officers and directors.

Richard E. Oney

Raj Gangadean

Engineering background and in-depth experience protecting technology assets, including litigation, transactions and patents involving Internet, electronics, business methods, software and mechanical, medical, and pharmaceutical technologies.

Gangadean focuses his practice on corporate finance and securities, mergers and acquisitions, private offerings of securities, entity formation, corporate governance and general business transactions and counseling.

tiffany & Bosco, p.A. 602-255-6094 ◆ tblaw.com

Dow Glenn Ostlund tiffany & Bosco, p.A. 602-255-6008 ◆ tblaw.com

perkins coie llp 602-351-8452 ◆ perkinscoie.com

Anne Kleindienst polsinelli shughart pc 602-650-2392 ◆ polsinelli.com

Ostlund’s litigation efforts focus primarily on issues involving real property, contract, commercial litigation and intellectual property rights.

Laura Rogal

Jaburg wilk 602-248-1065 ◆ jaburgwilk.com

Rogal assisted a high profile Internet business with heavily contested litigation in several states. Successful resolution was achieved through motion practice, document intensive discovery, electronic discovery, negotiations and oral arguments.

Maria Speth

Jaburg & wilk p.c. 602-248-1000 ◆ jaburgwilk.com

Speth assists clients in protecting their intellectual property through preventative measures to avoid disputes, and taking aggressive measures when disputes arise.

Kim Warshawsky greenberg traurig llp 602-445-8566 ◆ gtlaw.com

Warshawsky focuses her practice on intellectual property, general business, and commercial litigation. She has experience litigating patent, trademark, ACPA, and cybersquatting cases in Federal Courts around the country.

78 AB | March-April 2013

Steven D. Pidgeon

Kleindienst has extensive experience in business formation and counseling, mergers and acquisitions, corporate debt finance transactions, equipment leasing and financing transactions, franchising and trademark registration and licensing matters.

Richard Lieberman Jennings strouss 602-262-5935 ◆ jsslaw.com

Lieberman is listed in Best Lawyers in America, published by Woodward/White, Inc., in the “Corporate Governance and Compliance,” and “Mergers and Acquisitions” categories.

Kevin Olson

steptoe & Johnson llp 602-257-5275 ◆ steptoe.com

Olson is a member of the Corporate, Securities, and Finance practice group. His practice emphasizes general corporate advice, mergers and acquisitions, securities and corporate finance, and other commercial transactions.

Pidgeon concentrates his practice on securities offerings, mergers and acquisitions, recapitalizations, and private equity and venture capital investments. mariscal, weeks, mcintyre & friedlander, p.A. 602-285-5000 ◆ mwmf.com

Thompson has nearly 30 years’ experience in law practice, specializing in providing legal advice and transactional expertise to medium-sized businesses.

Judith K. Weiss perkins coie llp 602-351-8240 ◆ perkinscoie.com

Weiss Judy has been recognized as one of “America’s Leading Business Lawyers” for the past six consecutive years by Chambers USA and is active in a variety of professional leadership organizations.

Quinn Williams greenberg traurig llp 602-445-8343 ◆ gtlaw.com

Williams’ M&A representations have included both Fortune 500 and middle market companies in technology, retail, media, manufacturing and specialty service industries throughout the United States.

Stanley F. Wilson davis miles mcguire gardner, pllc 480-344-4064 ◆ davismiles.com

Wilson’s practice areas are focused on corporate, business, automotive, mergers and acquisitions, and securities.

REAL ESTATE

Alexander L. Broadfoot gallagher & kennedy, p.A. 602-530-8326 ◆ gknet.com

Broadfoot specializes in real estate transactions, including development, acquisition, leasing, sales and financing.

Jonathan Brohard polsinelli shughart pc 602-650-2324 ◆ polsinelli.com

Brohard brings a wide variety of experience both as an attorney and as a businessman in all facets of real estate and related business issues.

James P. O’Sullivan

Christopher J. Charles

O’Sullivan leverages his considerable planning, negotiation and contract drafting experience to counsel clients through key events such as business formation, joint ventures, mergers and acquisitions, and other agreements among business owners.

Charles’ practice areas include real estate, real estate litigation, commercial litigation, business law, landlord tenant, eviction actions, breach of contract, home owners association, zoning, and fraud/misrepresentation.

tiffany & Bosco, p.A. 602-255-6017 ◆ tblaw.com

davis miles mcguire gardner, pllc 480-733-6800 ◆ davismiles.com


AB | March-April 2013 79


Scott K. Henderson

Douglas G. Zimmerman

Daniel Muchow

Henderson is a business lawyer specializing in real estate development, finance and capitalization.

Zimmerman is a litigator and transactional attorney whose practice focuses in the areas of eminent domain, real estate, commercial litigation and general business matters.

Muchow practices in the area of business and general corporate matters and in the area of environmental and natural resources.

gallagher & kennedy, p.A. 602-530-8283 ◆ gknet.com

J. Lawrence McCormley tiffany & Bosco, p.A. 602-255-6005 ◆ tblaw.com

In his 35 years as a lawyer, McCormley’s practice has revolved around intricate commercial real estate transactions, financing, disputes, workouts and modifications.

David E. McDowell renaud cook drury mesaros, pA 602-256-3052 ◆ rcdmlaw.com

McDowell’s practice areas include commercial and business litigation, estate planning, professional liability, real estate, and entity formation.

Hoyt S. Neal

renaud cook drury mesaros, pA 602-256-3095 ◆ rcdmlaw.com

Neal’s practice areas include professional liability, commercial and business litigation, estate planning, insurance coverage and bad faith, and real estate and business transactions.

Derek Sorenson Quarles & Brady llp 602-229-5320 ◆ quarles.com

Sorenson specializes in commercial real estate, joint venture and project finance transactions on both a local and national level. His projects include SanTan Village, Scottsdale Fashion Square, and Chandler Fashion Center.

Gerrit Steenblik polsinelli shughart pc 602-650-2348 ◆ polsinelli.com

Steenblik represents financial institutions, investors and developers in complex real estate finance and real estate development transactions.

Michael E. Tiffany tiffany & Bosco pA 602-255-6000 ◆ tblaw.com

Tiffany concentrates in the area of commercial transactions, primarily in real estate and finance.

davis miles mcguire gardner, pllc 480-733-6800 ◆ davismiles.com

RENEWABLE ENERGY

Patrick J. Black fennemore craig, p.c. 602-916-5400 ◆ fclaw.com

Black chairs the firm’s Energy, Telecom and Utilities practice. His litigation and transactional practice focuses on energy utility matters, including representing independent power producers, natural gas companies, and renewable energy developers.

Judith M. Dworkin

Quarles & Brady llp 602-230-5508 ◆ quarles.com

Court S. Rich

rose law group 480-505-3937 ◆ roselawgroup.com

Rich is the head of Rose Law Group’s Renewable Energy Implementation department and practices in the areas of renewable energy, municipal law, land use and zoning, real estate, and administrative law.

Marc L. Schultz snell & wilmer l.l.p. 602-382-6358 ◆ swlaw.com

Schultz is part of his firm’s Renewable Energy Group, which offers comprehensive legal services in virtually every aspect of business.

Marc Spitzer steptoe & Johnson llp 202-429-6479 ◆ steptoe.com

Dworkin’s practice areas include water, environmental, natural resources, and Indian law and tribal relations.

Spitzer is a partner in Steptoe’s Washington and Phoenix offices, where he is a member of the Regulatory & Industry Affairs Department. He served as a commissioner on the Federal Energy Regulatory Commission from July, 2006 to December, 2011.

Phillip F. Fargotstein

Kenneth C. Sundlof Jr.

Fargotstein is a litigator with significant experience in environmental and toxic tort litigation. He helped draft the 1992 Arizona Comprehensive Air Quality Act and frequently represents industrial clients on air quality compliance, permitting, and enforcement issues and appeals.

Sundlof has more than 35 years of experience in the utility industry, including work in the electric, telecommunications, natural gas and water sectors. His experience extends to nearly all the legal and regulatory needs of utilities and their customers.

sacks tierney p.A. 480-425-2615 ◆ sackstierney.com

fennemore craig, p.c. 602-916-5453 ◆ fclaw.com

Michael Hallam lewis and roca llp 602-262-5340 ◆ lrlaw.com

Hallam represents energy companies in transactional matters, including matters relating to renewable energy development, facility siting, and transmission.

Ryan Hurley

Jennings strouss 602-262-5946 ◆ jsslaw.com

Michele VanQuathem ryley carlock & Applewhite 602-440-4873 ◆ rcalaw.com

VanQuathem practices in the water, energy, resources, and environmental law areas, with emphasis on the firm’s sophisticated water law and energy practices.

SECURITIES/CORPORATE FINANCE

rose law group 480-240-5585 ◆ roselawgroup.com

David G. Beauchamp

Paul Weiser

Samuel Lee Lofland

Weiser focuses his practice on commercial landlord/tenant matters, commercial leases, real estate brokerage issues, construction litigation and creditors’ rights/debt collection.

Lofland’s practice currently involves work in the firm’s Water, Natural Resource, and Environmental Law Practice Group and Litigation Practice Group.

Beauchamp practices primarily in the areas of corporate law, securities, venture capital and private equity transactions with an emphasis on financing, acquiring or developing rapid growth companies in the areas of technology, biotechnology, aerospace and other emerging growth industries.

Hurley assists renewable energy clients with a variety of issues from entity planning, power purchase negotiations, and various regulatory and compliance issues. Buchalter nemer 480-383-1823 ◆ buchalter.com

80 AB | March-April 2013

ryley carlock & Applewhite 602-440-4899 ◆ rcalaw.com

Bryan cave llp 602-364-7060 ◆ bryancave.com


AB | March-April 2013 81


Charles R. Berry

Julie Rystad

William H. Finnegan

Berry has extensive experience in securities regulation, public offerings, business mergers, acquisitions and sales.

Rystad advises financial institutions and business entities in various types of financial transactions, including asset-based, equipment, and real estate loans and leases, and warehouse lending.

Finnegan represents clients in the areas of federal and state taxation, trusts and estates and the formation and taxation of corporations, partnerships, trusts and limited liability companies.

polsinelli shughart pc 602-650-2030 ◆ polsinelli.com

Brian Blaney

gallagher & kennedy, p.A. 602-530-8070 ◆ gknet.com

Matthew Sweger

greenberg traurig llp 602-445-8322 ◆ gtlaw.com

Blaney regularly advises public companies on mergers and acquisitions as well as on compliance with SEC reporting requirements, stock exchange listing rules, and general corporate matters.

lewis and roca llp 520-629-4431 ◆ lrlaw.com

Sweger represents clients in connection with the formation, purchase and sale of businesses, equity and debt financings and real estate joint ventures.

James E. Brophy, III

Adrienne W. Wilhoit

Brophy’s practice focuses on securities, business transactions and employee benefits law.

Wilhoit has represented public and private companies with asset and stock acquisitions and dispositions, as well as mergers and other business reorganizations.

ryley carlock & Applewhite, p.c. 602-440-4807 ◆ rcalaw.com

Steven P. Emerick Quarles & Brady llp 602-230-5517 ◆ quarles.com

Emerick’s practice is focused on corporate finance, securities and business transactions for companies in a broad range of industries.

Roxann S. Gallagher

Ballard spahr llp 602-798-5414 ◆ ballardspahr.com

Timothy D. Brown

sacks tierney p.A. 480-425-2673 ◆ sackstierney.com

Gallagher’s practice focuses on business and finance, public finance and Indian law, with an emphasis on economic development.

Brown practices in all areas of federal tax law, with an emphasis on real estate, partnerships, limited liability companies, corporations, real estate, international taxation, and civil tax controversy.

David L. Case Jeffrey D. Gardner sacks tierney p.A. 480-425-2616 ◆ sackstierney.com

Gardner represents businesses and individuals in investigations and enforcement actions brought by the SEC, state regulatory authorities, and the Financial Industry Regulatory Authority (FINRA), and he counsels broker-dealers and registered investment advisors on regulatory matters.

David P. Lewis dlA piper llp 480-606-5126 ◆ dlapiper.com

Lewis focuses his practice in the area of corporate and securities law, including mergers and acquisitions, securities offerings and compliance issues.

P. Robert Moya Quarles & Brady 602-230-5580 ◆ quarles.com

Moya’s practice focuses on middle-market and emerging entrepreneurial and growth companies. 82 AB | March-April 2013

tiffany & Bosco, p.A. 602-255-6097 ◆ tblaw.com

With 35 years of experience in tax planning, estate planning, probate and trust administration, and business transactions, Case brings expanded depth and experience to the firm’s practice in these areas.

Beth Cohn

Jaburg wilk 602-248-1030 ◆ jaburgwilk.com

Cohn is a board-certified tax specialist, a certified public accountant, and has expertise in business and real estate transactions and tax planning for businesses and their owners.

Pat Derdenger steptoe & Johnson llp 602-257-5209 ◆ steptoe.com

Harvey Frutkin the frutkin law firm, plc frutkinlaw.com ◆ 602-606-9300

Frutkin’s practice focuses on estate planning, as well as business tax planning and controversy, asset protection, acquisitions, and general business matters.

Dawn Gabel

steptoe & Johnson 602-257-5231 ◆ steptoe.com

Gabel is a member of Steptoe & Johnson’s tax practice group and focuses her practice on state and local tax matters.

John K. Hanson

TAX gallagher & kennedy, p.A. 602-530-8530 ◆ gknet.com

tiffany & Bosco, p.A. 602-255-6009 ◆ tblaw.com

Derdenger provides advice and representation on income tax matters, employment tax matters, independent contractor/employee issues, responsible officer penalties, information return filing penalties, and excise taxes, the transportation excise tax and the communications excise tax.

sacks tierney p.A. 480-425-2626 ◆ sackstierney.com

Hanson advises clients on a wide range of tax issues, from tax planning in transactions to taxexempt qualification for nonprofit organizations.

Eliot Kaplan

squire sanders 602-528-4036 ◆ squiresanders.com

Kaplan’s practice is focused on international, federal, state and local tax issues, real estate transactions, private equity transactions, commercial and contract matters, mergers and acquisitions and other corporate matters

Martha C. Patrick Burch & cracchiolo, p.A. 602-234-9939 ◆ bcattorneys.com

Coming from the IRS, Patrick represents taxpayers involved in civil and criminal tax controversies before the Internal Revenue Service and the Arizona Department of Revenue.

Mark Vilaboy Quarles & Brady llp 602-229-5508 ◆ quarles.com

Vilaboy counsels clients on a wide variety of state and local tax matters including nexus for taxation of out-of-state vendors, multistate taxation of income, property tax exemptions and valuation appeals, and sales and use taxes.

Stephen L. West udall shumway plc 480-461-5341 ◆ udallshumway.com

West has used his tax and accounting background to good advantage. His practice focuses on business formation, purchases and sales of business assets and interests, tax planning for large estates, and he routinely provides tax and business planning advice.


TWO AT ThE TOP Gordon Silver congratulates two of our most talented attorneys for being honored by Arizona Business Magazine as Top Lawyers, 2013.

Thomas E. Littler

Susan R. Gilman

Commercial Litigation

Banking

gordonsilver.com One East Washington Street, Suite 400 | Phoenix, Arizona 85004 T: 602.256.0400 | F: 602.256.0345 LAS VEgAS | PhOEnix | REnO | WAShingTOn, D.C.

S. David Childers Government Relations

Joseph Wm. Kruchek Bankruptcy/Reorganization

Paige A. Martin Government Relations

We are Proud to Salute our 2013 Arizona Business Magazine Top Lawyers (480) 429-5000 www.KutakRock.com

Suite 300 8601 N Scottsdale Road Scottsdale, AZ 85253

Atlanta • Chicago • Denver • Fayetteville • Irvine • Kansas City • Little Rock • Los Angeles Minneapolis • Oklahoma City • Omaha • Philadelphia • Richmond • Scottsdale • Washington, D.C. • Wichita

AB | March-April 2013 83


MEdiatiOn GuidE

2013 Mediation Guide

A

z Business magazine used its own research and referenced the professional ratings of alternative dispute resolution experts to determine the legal specialists who made the 2013 Mediation Guide. Az Business magazine has used its best efforts in assembling material for this list, but does

Amy Abdo fennemore craig 602-916-5399 fclaw.com Abdo has extensive experience in arbitration, mediation, investigations, administrative proceedings and litigation, including bench and jury trials. Kevin T. Ahern Broening oberg woods & wilson, p.c. 602-271-7781 bowwlaw.com Ahernâ&#x20AC;&#x2122;s practice is confined to mediations, neutral case evaluations, arbitrations, special master appointments and consultation in his areas of practice experience â&#x20AC;&#x201D; real estate, commercial enterprises, title insurers, escrow agencies, insurance agencies, lenders, and property managers.

84 AB | March-April 2013

not warrant that the information contained herein is a complete or exhaustive list of the top alternative dispute resolution attorneys in Arizona, and hereby disclaims any liability to any person for any loss or damage caused by errors or omissions herein. All attorneys are listed in alphabetical order.

Shawn K. Aiken Aiken schenk Hawkins & ricciardi 602-248-8203 ashrlaw.com Aiken devotes a substantial portion of his practice to mediation and arbitration, and was selected by Best lawyers in America as lawyer of the year, 2012 (Mediation, phoenix). Rebecca Albrecht Bowman and Brooke llp 602-643-2459 bowmanandbrooke.com A former Superior Court judge, Albrecht incorporates her vast experience and skills to her practice, which includes arbitration and mediation. Albrecht is an American Arbitration Association (AAA) certified arbitrator.

Gerald W. Alston Jennings strouss 602-262-5911 jsslaw.com Alston serves as both an arbitrator and a mediator in all areas of civil litigation, including domestic relations, eminent domain, and matters involving real estate and contract disputes. Cummins has extensive trial experience in the areas of health care and is an experienced arbitrator and mediator. Christian C.M. Beams ryley carlock & Applewhite 602-440-4818 rcalaw.com Beams is an accomplished neutral who has resolved countless disputes through the mediation and arbitration processes. He is diligent in his efforts to bring matters to resolution, as evidenced by his high success rate in doing so.


Maureen Beyers osborn maledon 602-640-9305 omlaw.com nationally recognized as a top arbitrator, Beyers has served as a neutral in hundreds of arbitrations on a variety of business disputes, and is a member of many of the American Arbitration Association’s specialized panels. Gary L. Birnbaum, Richard A. Frielander, and Michael S. Rubin mariscal, weeks, mcintyre & friedlander 602-285-5000 mwmf.com Five of the firm’s senior lawyers are actively and continuously involved in alternative dispute resolution, including acting as arbitrators, mediators and neutral case evaluators in Arizona and throughout the Southwest. Denise M. Blommel denise m. Blommel pllc 480-425-7272 azlaborlaw.com Blommel has more than 28 years of experience as an employment and labor law attorney, 15 years as a practicing mediator, including seven years serving as a contract mediator for the U.S. postal Service. Brice Buehler Brice e. Buehler, p.c. 602-234-1212 bricebuehler.com Since 1987, Buehler has mediated or arbitrated more than 2,500 disputes, including corporate, commercial, partnership, professional malpractice, and construction. John R. Dacey, Michael R. King, Richard K. Mahrle gammage and Burnham 602-256-0566 gblaw.com As part of gammage and Burnham’s practice, several attorneys are available to serve as mediators or arbitrators in employment, construction, general, commercial and other litigation matters.

David J. Damron david J. damron, llc 602-476-1836 damronadr.com Damron specializes in alternative dispute resolution including mediation, settlement conferences and arbitration. Damron has mediated many hundreds of matters in his practice through the years and his participation as a Judge pro tem. Paul F. Eckstein perkins coie 602-351-8222 perkinscoie.com Eckstein’s practice is focused on civil litigation and he also frequently serves as a mediator and arbitrator. Michele M. Feeney michele m. feeney l.l.c. 602-682-7513 mmflaw.com Devoting her practice to mediation, arbitration and alternative dispute resolution, Feeney has litigated cases in the areas of medical malpractice, wrongful death, personal injury and other tort litigation. Lawrence H. Fleischman the fleischman law firm 520-326-6400 fladr.com Fleischman created the first Center for Dispute resolution in the Arizona Superior Court system, saving litigants and taxpayers millions of dollars each year. to date, he has mediated more than 6000 cases for clients. Sherman D. Fogel sherman d. fogel, p.A. 602-264-3330 shermanfogel.com Fogel is a full-service conflict management and dispute resolution professional, providing mediation, arbitration and facilitation services.

Richard N. Goldsmith lewis and roca 602-262-5341 lrlaw.com goldsmith mediates commercial disputes and has extensive experience handling matters related to Articles 2 and 9 of the Uniform Commercial Code, commercial and real estate lending and leasing, and loan documentation. Brian Michael Goodwin polsinelli shughart 602-650-2001 polsinelli.com goodwin is a professionally trained mediator and has served as a judge pro tempore with the Maricopa County Superior Court from 1982 to 2005. He currently conducts private mediations and arbitrations. Alona Gottfried, Jared Simmons simmons & gottfried, pllc 480-998-1500 sglawaz.com Simmons & gottfried’s attorneys are specially trained to handle mediations and settlement conferences as a way to resolve issues in a cost-effective manner. Specialties include family matters, commercial and business issues, employment disputes, and real estate matters. J. Alex Grimsley Bryan Cave LLP 602-364-7117 bryancave.com grimsley has represented a variety of domestic and foreign companies in international arbitrations and before various federal regulatory agencies. Rebecca A. Winterscheidt snell & willmer 602-382-6343 swlaw.com through early intervention mediation, Winterscheidt assists parties in reaching a mutual resolution of their dispute without the need for costly litigation.

AB | March-April 2013 85


MEdiatiOn GuidE William Haug, Chad Schexnayden Jennings, Haug & cunningham, llp 602-234-7800 jhc-law.com Attorneys who practice Alternative Dispute resolution (ADr) at JHC represent businesses, government agencies and individuals involved in business disputes. Marc Kalish 602-956-3608 arizonamediator.com Since receiving formal mediation training in 1995, Kalish has devoted his law practice almost exclusively to providing alternative dispute resolution services as both an arbitrator and mediator. Amy L. Lieberman, Donna Williams insight employment mediation 480-246-3366 insightemployment.com liebermanâ&#x20AC;&#x2122;s practice is focused on the prevention and resolution of workplace and business conflict. She mediates primarily employment and commercial matters.

Robert J. Milligan Milligan Lawless, P.C. 602-792-3500 milliganlawless.com Milligan specializes in health care law and mediation of litigated cases and pre-litigation disputes. Leah Pallin-Hill mediation and Arbitration services, pllc 602-387-5323 leahpallinhill.com pallin-Hill offers ADr for general civil matters, including commercial disputes, construction, condemnation, employment, family, malpractice, elder abuse/nursing homes, personal injury, probate, and real estate. Susan M. Robbins mushkatel, robbins & Becker, pllc 623-889-0691 phoenixlawteam.com robbins is a member of the State Bar Alternative Dispute resolution Section and is also a member of the Association for Conflict resolution. She is active in the area of mediation and disputes and contested matter in elder law.

Merton E. Marks merton e. marks, pc 480-544-4324 mertonemarks.com Marks is a nationally known arbitrator and mediator of commercial disputes involving insurance, reinsurance, securities and product liability.

David L. Rose, Sharon B. Shively, David C. Tierney sacks tierney 480-425-2600 sackstierney.com in addition to serving on some of the AAAâ&#x20AC;&#x2122;s most sought-after arbitration panels, Sacks tierney attorneys regularly appear as advocates in arbitrations (or mediations) under AAA rules, or in State Court arbitrations convened under an arbitration agreement.

Bruce E. Meyerson Bruce meyerson pllc 602-277-4585 brucemeyerson.com Meyerson regularly serves as a mediator in virtually all aspects of commercial, employment, construction, real estate and business litigation.

Ira M. Schwartz deconcini mcdonald yetwin & lacy, p.c. 602-282-0500 deconcinimcdonald.com Schwartz actively serves as a mediator and arbitrator of intellectual property disputes.

86 AB | March-April 2013

Stephen H. Scott, Christopher M. Skelly scott & skelly, l.l.c. 602-277-8228 scottandskelly.com Scott is a former judge on the Arizona Superior Court who now serves full-time as a mediator, arbitrator, appraisal umpire and discovery master. Skelly has conducted thousands of mediations in virtually every kind of civil case. Brian E. Smith Brian smith mediation & Arbitration 480-507-8895 bsmed-arb.com Smith has established himself as a proven mediator, impartially assisting and guiding parties to effectively facilitate their selfdetermined mutual decision making which is the cornerstone of the mediation process. Thomas L. Toone Beer & toone, p.c. 602-263-0900 beer-toone.com toone has served as settlement judge, arbitrator or mediator in more than 2,300 cases in Maricopa County. Douglas G. Zimmerman davis miles mcguire gardner, pllc 480-733-6800 davismiles.com Zimmerman is a certified mediator by the institute for Conflict Management, llC and completed the Advanced negotiation Skills program at the Harvard law School negotiation insight initiative. Mark D. Zukowski Jones, skelton and Hochuli, p.l.c. 602-263-1759 jshfirm.com Zukowski is a construction and commercial arbitrator and mediator for the AAA. He also serves as a private arbitrator and mediator and as a settlement conference Judge pro tem for the Maricopa County Superior Court.


Ne w

Ev

en

tL

oc

at

io

n!

Mediation of Business Conflict The Problem: Claims, Charges and Litigation The Cost: Time, Money and Energy

THE SOLUTION: MEDIATION SUCCESS

Jeri Jones

Get it Out. Get it Over. Get Back to Business

Jeri Jones, CEO of UnitedHealthcare Tuesday, March 12, 2013 | 9 - 10 a.m. GCU Peoria Campus MIT Conference Room (1st Floor)

Mediation Success

2411 W. Peoria Avenue, Phoenix, AZ 85029 Amy L. Lieberman Best Lawyers in America ADR Southwest SuperLawyers ADR

For more information and to RSVP, visit gcu.edu/ceoseries

Now available on

480-246-3366 • insightemployment.com

The Business of Solutions® Being in the Business of Solutions Means Helping to Provide Resolution to:

Christian C.M. Beams cbeams@rcalaw.com

Business Disputes

Contract Conflicts

Employment Claims

We Save You the Cost and Distraction of Court So You Can Focus on Business

One N. Central Ave., Ste. 1200 | Phoenix, Arizona 85004

(602) 440-4818 www.rcalaw.com

The Business of Solutions¨

AB | March-April 2013 87


Tibor Nagy, Jr. RANKED NUMBER ONE Shareholder, Tucson

Joseph T. Clees RANKED TOP TEN Shareholder, Phoenix

WE PROUDLY CONGRATULATE Tibor Nagy, Jr. and

Joseph T. Clees for making Ranking Arizona’s 2013 Top Lawyers List. Ogletree Deakins is a premier labor and employment law firm, representing management in all types of employment-related legal matters. The firm has more than 650 lawyers located in more than 40 offices across the United States and Europe.

our arizona offices Esplanade Center III • 2415 East Camelback Road • Suite 800 • Phoenix, AZ 85016 3430 E. Sunrise Drive • Suite 220 • Tucson, AZ 85718 www.ogletreedeakins.com


hospitality sales & marketing association international

2013

PUBLISHED BY


HSMAI

ReseRvation foR success HSMAI helps hospitality industry fuel sales, inspire marketing and optimize revenue By Michael Gossie

L

ike most industries, hospitality took a hit during the economic downturn, but the Arizona travel industry started to recover in 2010 and pumped $18.3 billion in direct travel spending into Arizona’s economy in 2011. Helping fuel that economic engine is the Arizona chapter of the Hospitality Sales and Marketing Association International (HSMAI). “HSMAI’s mission is to provide hotel professionals and their partners with the tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue,” says Joanne Winter, executive director of HSMAI Arizona. “HSMAI is committed to growing business for hotels and their 90 AB | March-April 2013

partners, and to be the industry’s leading advocate for intelligent, sustainable hotel revenue growth.” HSMAI is not new to Arizona’s tourism scene. The Greater Phoenix Chapter was incorporated as Joanne Winter a chapter in 1968 and merged with the Southern Arizona Chapter in 2005 to become the Arizona Chapter. The united force has worked well as the 250-member Arizona Chapter has grown to become the third-largest chapter in the U.S. and was honored in 2011 as International Chapter of the Year.

“Our chapter offers members a variety of benefits, including monthly education programs targeted specifically to the sales and marketing and revenue management professional, a variety of networking and fundraising events, leadership development training and community service volunteer opportunities,” Winter says. “The bottom line: We want HSMAI to provide our member companies with added and measurable value.” That measurable value is exactly what HSMAI leaders say differentiates the nonprofit organization — whose core members are hotel sales and marketing professionals and their partners: CVBs, attractions, restaurants and suppliers to the industry — from other tourismboosting organizations.


“We serve our members through a comprehensive online Knowledge Center and face-to-face and online educational programs and events,” says Bob Gilbert, CEO of HSMAI Americas. “Our HSMAI University Bob Gilbert produces between 30 and 40 webinars annually and administers four certification programs for industry professionals. We are the only nonprofit association dedicated to this educational mission with a hotel target audience.” Like every other industry that is constantly evolving and growing, HSMAI has kept its finger on the pulse of the business to adapt and change with the economy and with the times. “There is a lot of pressure to deliver increased member value for all not-forprofit associations,” says Fran Brasseux, executive vice president of HSMAI Americas. “HSMAI got out in front of that changing Fran Brasseux environment nearly Arizona Chapter of HSMAI’s board of directors: (Top row, from left) Deliah Rose, Wild Horse Pass Hotel & Casino, Joanne Winter, HSMAI, Charlotte Cluff, Enchantment Group, Lynne Wellish, CMP, CHSE, Triage Meetings & Events, Barry Nakano, PacRim Marketing Group, Karen Davis, CTA, Mesa Convention Center, Richard Emmerling, Prescott Resort & Conference Cener/Grace Hospitality Group. Bottom Row, from left: Lynn Casebere, Tonto Verde Golf & Country Club, Penny Allphin, CHME, Hassayampa Inn Prescott, Lynn Flosi, Wild Horse Pass Hotel & Casino. Not pictured: Michelle Huebner, CMP, Radisson Fort McDowell, Tiffany Nelson, TPC Scottsdale, Kim Pfeifer, Pointe Hilton Resorts and Angela Prestinario, Stratum Laser Tag & Event Headquarters. Photo taken by Lonny Regnier, Regnier Photography at Rawhide Western Town and Steakhouse.

two years ago and held numerous stakeholder focus groups to review our member value proposition, and our industry relevance. We listened, we asked questions, and we acted. We reset our mission statement and redesigned our logo.  We wanted  to ensure it represented  not just who we are, but what we do.” From those meetings came HSMAI’s mission statement: HSMAI is committed to helping hotels and their partners fuel sales, inspire marketing and optimize revenue. “In line with the new mission, we laser focused our member e-newletter to increase its frequency and  focus its content on three key areas – sales, marketing and revenue management,” Brasseux says, “and late last year we also completed a complete makeover and redesign of our hsmai.org website and the HSMAI Foundation Knowledge Center. The work is not done – it is on-going, and the member feedback is excellent, with membership growth, higher program participation and new partners.” Gilbert says the Arizona Chapter has been producing educational programs for its members for more than 40 years. “We believe that chapters can produce programs that leverage the interdependence of all those in a market that depend on the inbound corporate, leisure and group traveler,” he says. “Chapters can focus on very specific needs

and emerging trends which will help the industry be better equipped to gain more market share and revenue. The hospitality business has been experiencing significant shifts in how hotel business in sourced and how consumers select destinations and hotels for all types of travel. HSMAI is committed to helping sales, marketing, and revenue management professionals stay abreast of the emerging changes and best practices that will enable their success.” As HSMAI strengthens the knowledge base and performance of its members, the Arizona Chapter is also realizing that there is strength in numbers, joining forces with other industry groups to build on the state’s success in tourism. “As a member of the Arizona Lodging and Tourism Association (ALTA) and the Arizona Event Industry Alliance (EIA), HSMAI has the opportunity to work with other state-wide meeting, tourism and hospitality industry associations in giving the industry more strength and unity,” Winter says. “Working together, we all make a difference and have a bigger voice.” JOIN To join the Hospitality Sales and Marketing Association International, which is committed to growing business for hotels and their partners, visit hsmai.org


HSMAI

Know YOUR

oPtions W

hether you’re a professional event planner or an employee trying to organize a one-time event for your company, you don’t have to focus all your energy on booking a hotel. Arizona offers a variety of non-hotel options for meetings, conferences, or off-site events and activities that may have never crossed your mind.

Arizona offers a variety of non-hotel alternatives for meetings, conferences, team-building events By Michael Gossie

Imagine your company’s next meeting on a hot air balloon or a team-building event on a golf course. Members of the Arizona Chapter of the Hospitality Sales and Marketing Association International can help connect you to distinctive meeting locations that are within your reach and will create lasting memories. Here are some options:

Hard Rock Cafe Phoenix What you can expect: Sophistication infused with funk, the Hard Rock Cafe offers

stellar service and rock star experiences. Day or night there is something to fit every mood and satisfy every impulse. Hard Rock Phoenix specializes in events everyone will be talking about.

What you can get: “Whether you have a group of 15 or 300, we serve it up with a dramatic flair, only reserved for rock royalty,” says Rochelle Barton, sales and marketing manager for Hard Rock Cafe Phoenix. “From breakfast, dinner, after hours or live music events, our staff will be on hand to anticipate and fill every need. Come party like a Rock Star.” Information: hardrock.com/phoenix

Hot Air Expeditions What you can expect: Arizona is known for

its beautiful weather, wide open spaces and The Sonoran Desert. When you see it from a hot air balloon, you are experiencing it all.

What you can get: Whether it’s a team building meeting, a wedding in the air or a corporate group, it’s an event that the passengers walk away from remembering for a lifetime and many checking an item off their bucket list. Information: HotAirExpeditions. com, TucsonAdventures.com, MonumentValleyBalloonCompany.com Mesa Convention Center & Mesa Amphitheatre What you can expect: Featuring 15 meeting rooms, and a 19,000 sq ft exhibit hall, the Mesa Convention Center offers the largest meeting space in the East Valley. The 5,000 capacity Mesa Amphitheatre is a fun, unique outdoor venue for events, festivals and concerts. What you can get: Fifteen flexible meeting rooms, with 19,000 sq ft of meeting space and an additional 19,000 spare-foot exhibit hall; outdoor patio areas for weddings, receptions, banquets; 5,000 capacity Amphitheatre for concerts, festivals, teambuilding activities and more; and Hohokam Stadium and Dobson Ranch Golf Course can be booked with the Convention Center for off site events and activities.. Information: mesaconventioncenter.com or mesaamp.com 92 AB | March-April 2013


A Hotel for Every Business Need. At every Best Western®, travelers will find people who care about their business needs. They will discover amenities to stay productive on the road, including free high-speed Internet*, breakfast available at all locations and in room coffee/tea. With more than 4,000 hotels worldwide**, finding the right hotel for business is now easier than ever.

Best Western®

Best Western Plus®

Best Western Premier®

bestwestern.com | 1.800.WESTERN *Some amenities not available at all locations. **Numbers are approximate and can fluctuate. Each Best Western® branded hotel is independently owned and operated. Best Western and the Best Western marks are service marks or registered service marks of Best Western International, Inc. ©2013 Best Western International, Inc. All rights reserved.


HSMAI The Clubhouse at Tonto Verde What you can expect: With two distinctly different and challenging 18-hole golf

courses, Tonto Verde is a desert gem with recognition for its charm and playability with views in every direction. Guests may recharge on its 18-hole natural grass putting course, a fun alternative team building event for golfers and non-golfers alike. Afterwards, joins your associates on one of it outdoor terraces and enjoy a cocktail or one of the chef’s nightly creations.

What you can get: From golf tournaments and half- or full-day executive meetings to wedding ceremonies, receptions, charity fundraisers and holiday celebrations, The Clubhouse at Tonto Verde is your ultimate destination, just minutes from North Scottsdale in the midst of a peaceful quiet that is unmatched anywhere in Arizona. The facility offers indoor and outdoor event space with customized programs to meet any taste or budget. Rustler’s Rooste What you can expect: Looking

Information: tontoverdeweddings.com

for an “authentic” Arizona location for your next roundup, look no further than Rustler’s Rooste. Horney the Bull will meet you at the entrance of the mine shaft, a hostess will greet you with a view of our saloon and the whole Valley, then on to the waterfall walkway over to the tin slide into the main dining room. Live country western band every night sets the mood for the true Arizona Cowboy Western evening.

What you can get: Only the Rooste can accommodate 30 to 1500 guests in a spectacular mountain-top setting. Whether you choose a scenic outdoor patio, the spacious Crystal Barn (complete with a stage and dance floor) or the novel Branding Iron Room, you will find the Rooste offers a big helping of western hospitality and an eye for detail. Information: rustlersrooste.com

The Venue Scottsdale What you can expect: “The Venue

Scottsdale is one of those rare event venues that is so flexible that we can transform our facility into anything,” says David Twigger, director of sales and marketing. “The hospitality industry has grown to include so much more than just hotels and restaurants and we understand each facet.”

What you can get: The Venue Scottsdale can accommodate day meetings, with our built in stage and production or live entertainment. The facility can do team building activities, incredible food stations, formal dinners and The Venue’s retractable roof allows it to offer and indoor/outdoor atmosphere. Information: thevenuescottsdale.com

Aunt Chilada’s What you can expect: Nestled in the shadow of the Squaw Peak Mountain, Aunt Chilada’s is truly an historic landmark with a personality all its own. Constructed in the 1890’s from desert stone and railroad ties, the original building served as a supply depot and general store for the mercury miners passing through the dreamy draw. Today, it not only carries on that century old tradition of heartfelt Southwestern hospitality, but also dishes out the finest Mexican food this side of the border. What you can get: The meeting and banquet facilities are as unique as her colorful past, accommodating up to 650. Inside, select from four distinctive settings including our hand carved fountain or stone fireplace or relax on one of our three patios which include Bocce ball and our famous Palapa bar. Whether it is a corporate meeting, or a group of friends, your guests will have the opportunity to enjoy the festive atmosphere and quality of service.

Information: auntchiladas.com 94 AB | March-April 2013


HOME & GARDEN

SHOW

WOMEN’S EXPO HEALTH FAIR

SCOTTSDALE

SUPER ex o Sponsored by

SPRING Saturday, April 6 10 am – 5 pm Sunday, April 7 10 am – 4 pm

WestWorld

Bring this ad for two

P

ADOPTET IONS!

FREE Admissions!

Parking Directions at EXPOSAZ.COM | 602.277.6045 Kids under 12 FREE!


HSMAI

class act HSMAI partners with colleges and universities to prepare the next generation of hospitality leaders

By Michael Gossie

T

o create the perfect meal, preparation is key. The same might be said for creating the perfect employee in the hospitality industry. “Though some things like a friendly smile and a wellprepared meal will never change, the hospitality industry has gone through major changes in the last few years,” says David R. Landau, program chair for Hospitality and Restaurant Management at Le Cordon Bleu College in Culinary Arts in Scottsdale. “Guest expectations have changed. We are seeing more food knowledgeable and casual-minded guests. The industry has changed and hospitality education has changed along with it.” Landau says today’s hospitality industry workers need to be comfortable with technology, from creating a profit and loss statement in Excel or creating a training program in PowerPoint to being familiar with point-of-sale cash registers. To prepare the next generation of hospitality industry leaders, the Arizona chapter of the Hospitality Sales and Marketing Association International (HSMAI) is partnering with colleges and universities to stress the importance of education and training for the future of the industry. HSMAI’s impact is already being fealt. Arizona State University, Northern Arizona University and Scottsdale Community College are all offering classes in hospitality sales. 96 AB | January-February 2013

“Our core curriculum focuses on a diverse range of topics in hospitality; guest services management, marketing, information systems, human resources, accounting, food production and beverage management, property management and industry law,” says Janelle Hoffman, professor in the Hospitality & Tourism Management Program at Scottsdale Community College. Hoffman says changes in hospitality educations have been influenced by technological advancements, the evolution of customer relationship management programs, societal marketing approaches, sustainability issues and international growth. “I stay current in my research area of hospitality group sales,” says Richard McNeill. a professor at the School of Hotel & Restaurant Management at Northern Arizona University. “Just this semester, I have integrated new research findings into my classes — for example, the rising power of third-party intermediaries and disruption on traditional selling methodologies. My sales classes involve B2B selling since group salespeople are involved with big-ticket items. It’s not unusual for a meeting or group to bring $300K revenue to a hotel.” In addition to keeping a eye on the pulse of current


HSMAI

David R. Landau

Janelle Hoffman

trends like McNeill does, Hoffman says the changes in the hospitality industry that have had the biggest impact on education include: • Every sector of the industry is reliant upon the efficient use of technology. Reservation systems, point of sale, property management and in-room technology are just a few areas in which the implementation and effective use of both custom and pre-designed software make a vital contribution to customer service, employee satisfaction and monetary success. • Today, customer relationship management (CRM) programs that add value to the product and service are extremely beneficial to cultivating the lifetime value of our patrons. • Understanding how new approaches in areas of societal marketing and sustainability are trending in a response

Lynne Wellish

Richard McNeill

to customer demands and how these efforts assist us in differentiating our products and services. • The hospitality industry works in a global environment. In the last 10 years, new places have opened up to travel and development, providing new opportunities to international employment and community growth. • The hospitality and tourism industry is one of the world’s largest employers. “Many years ago, if you worked hard, you could work your way up in this industry, but times have changed,” Hoffman says. “Everyone is still working hard, but education has assisted in professionalizing the service industry. An individual’s education is something that can never be taken away and helps differentiate them in a competitive professional environment.” Hoffman advises today’s aspiring

hospitality industry to try to understand how diverse the industry has become and identify their specific areas of interest. Also, it’s important for students to have real work experience in the area of customer service to balance the concepts and skills they will be exposed to in the education experience. “Work experience is what employers are looking for,” says Lynne Wellish, an adjunct faculty member in the Hospitality College at Scottsdale Community College. “Find a mentor in the industry and start building a network of contacts. Meet other students in your classes and nurture your relationships.” As hospitality education grows and is offered as a program of study by more schools, educators say the bar for the industry’s workforce will be raised. “The hospitality profession will grow in respectability as more individuals see it as a career choice not just a job,” Landau says. “I also believe for those looking to enter the industry or for professionals who are already there, online education will provide the pacing and flexibility to meet the needs of these learners. At Le Cordon Bleu, we work closely with our advisory boards on the local and national level to identify what skills employers want our graduates to have. So it works both ways: the industry informs education and vice versa.”

LOOKING TO HIRE? Az Business magazine asked Arizona educators what advice they would give to hospitality industry employers who are looking to hire new workers. Jessica Shipley, academic advisor in the School of Hotel and Restaurant Management, Northern Arizona University: “Take chances on students. If employers took more risks in hiring someone who didn’t necessarily have a lot of experience, but the student showed the employer that they were outstanding in other

98 AB | January-February 2013

areas, they might be surprised by how well that student ended up being a good fit for their company.” David R. Landau, program chair, Le Cordon Bleu College in Culinary Arts in Scottsdale: “Don’t wait for graduates to knock on your door. Go to the source; contact an accredited culinary and hospitality school. We have a career services office that exists for employers to reach our student and graduates. Put new hires at ease; help that recent graduate see how their entry-level position is

part of the overall mission. In order to be motivated to succeed, Gen Y and Millennial workers need to know how their job is important.” Janelle Hoffman, hospitality program advisor, Scottsdale Community College: “Look to hire a hospitality student, someone who has already made a commitment to the industry. Also, take good care of your team members. Word of mouth in our industry is strong. Happy employees create happy customers.”


HSMAI

no ReseRvations Best Western beats the odds by successfully rebranding itself and growing business during economic downturn By huan vo

W

ith more than 4,000 hotels in more than 100 countries and territories worldwide and a plan to add another 120 new properties in North America, Phoenix-based Best Western International, Inc., is writing a story of success during the economic downturn. The Great Recession, which started in December 2007, stomped through the world with ferocity, leaving in its trail an economic crisis so bad that companies across the globe are still trying to recover from it. Against all odds, Best Western has accomplished feats such as no layoffs in its workforce and no cuts in marketing dollars. “Best Western recognized early that the Recession was inevitable and took a number of steps to tighten financial controls, including a hiring freeze and re-evaluating department budgets,” said David Kong, CEO at Best Western. “We were able to redirect savings to our marketing and advertising budgets to increase our spend in these areas. At the same time, most of our competitors were reducing their marketing spends. We believed that if we increased our marketing spend, it would increase consumer awareness of the brand and we could take market share from our competitors.” One of the factors that helped contribute to Best Western’s success, and is also one of the company’s strengths, is its “diversity and uniqueness of the hotels under brand,” Kong said. Th at means the owners obtain the ability to run and 100 AB | January-February 2013

“We believed that if we increased our marketing spend, it would increase consumer awareness of the brand and we

could take market share from our competitors.” decorate their hotels as they see fit, but still meet Best Western’s standards. Th is celebrates the identity of each and every hotel while still embracing the high standard under the Best Western brand. “In order to continue to be an industry leader, we have to continue to simplify daily operations through the use of technology and develop innovative strategies to stay at the top of the mind with consumers,” Kong said. “By providing Best Western hoteliers the best support and services in the industry, it allows them to focus on the most important element of the hotel industry – hospitality.” Maintaining communication with its hoteliers is important, but Best Western understands that it is just as important as being able to communicate with guests and provide them with a clear perception of what they can expect at its hotels. Thus, the descriptor program was born. Introduced in 2011, the program uses a three-tier system to classify all Best Western’s hotels based on their level of amenities. The tiers are Best Western, Best Western Plus, and Best Western Premier. “Descriptors have been a game changer for Best Western,” Kong said. “They have allowed us to clearly and consistently communicate to guests the

level of amenities they can expect at each property, despite the diversity of hotels under the Best Western brand.” Best Western continues to ride the wave of success with a plan to increase the percentage of new construction in North American projects from 35 percent in 2012 to more than 40 percent in 2013. It has more than 145 Best Western Premier hotels in 34 countries, growing rapidly in Asia, South America, the Middle East, and Commonwealth of Independent States, which is a regional organization of former Soviet Republics. “To continue to keep the Best Western brand relevant to consumers, we must stay focused on innovation, simplifying operations and strategic development,” Kong concluded. “This kind of brand support allows our hoteliers to focus their efforts on providing memorable service and care to our guests. This strategy will guarantee a great stay for our guests and provide Best Western hoteliers with superior revenue and increased asset value. David Kong


SEDAN MERCEDES SUV EXECUTIVE VAN LIMOUSINE SPRINTER MINI BUS MOTORCOACH

JOB # CLIEN DESC AZ Pr VERS SIZE: BLEE INK C PERS SPEC REVI

FLEMING’S PRIVATE DINING For Parties, Dinners, Meetings and Other Important Occasions Morning and afternoon functions Cocktails and hors d’oeuvres Holiday parties • Wine pairing dinners All-day meetings • Birthdays • Anniversaries Bachelor/Bachelorette Dinners • AV services, including Wi-Fi and Cisco TelePresence video conferencing

Publica

AdvTyp Job #

Finishe

Live Ar

chANDLER 905 North 54th Street 480-940-1900

ScoTTSDALE 6333 North Scottsdale Road 480-596-8265

PEoRIA 9712 West Northern Avenue 623-772-WINE (9463)

N. ScoTTSDALE / Dc RANch 20753 North Pima Road 480-538-8000

11FMG9568-206_AZ_GenPD_Ad.indd 1

Bleed S

Prime Steak & 100 Wines by the Glass 8/18/11 8:05 PM


HSMAI

Q&A

with Penny allPhin President of the Arizona Chapter of HSMAI brings a wealth of experience to position

By Michael Gossie

P

enny Allphin, the national sales manager for the Hassayampa Inn in Prescott, is president of the Arizona Chapter of the Hospitality Sales and Marketing Association International (HSMAI). She brings a wealth of experience in the hospitality industry — including positions with Wigwam Golf Resort & Spa, Carefree Resort & Villas, and Radisson Poco Diablo Resort — to her leadership role with HSMAI. Az Business had the chance to talk with Allphin about her background and where she sees the hospitality industry growing in the future. Az Business: What attracted you to the hospitality industry? Penny Allphin: I have been in the hospitality industry since I was 17 years of age, so I would have to say I grew up in the industry. There are never two days alike and there is never a dull moment – which keeps it exciting. AB: What has been your biggest challenge in the hospitality industry? PA: Right now it would be the economy; it has slowed down the group meetings and with Arizona being a destination and relies heavily on conventions, conferences and tourism – the industry has definitely felt the impact. 102 AB | January-February 2013

Fame member, asked if I was attending the Chinese Auction — HSMAI’s biggest event of the year. I knew nothing about the event so he invited me and my colleague. I have been involved ever since. AB: What differentiates HSMAI from other tourism-related professional groups? PA: The association provides hotel professionals and their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue.

AB: What is something about you that would surprise most people? PA: I enjoy doing home improvement projects, not afraid to play with tools.

AB: What are your goals as president of HSMAI Arizona? PA: This year my theme is M.A.G.I.C. – “Making Another Great Industry Comeback.” We as sales and revenue professionals in Arizona need to be the best in the country, we need to put Arizona back on the map for meetings, conventions and conferences – we have slated amazing speakers and programs to educate and inspire to continue to sharpen our skills.

AB: How did you become involved in HSMAI Arizona? PA: It was totally by accident. I was attending a function for tourism and Dick Degnan, HSMAI International Hall of

AB: What kind of legacy do you hope to leave after your term as president of HSMAI Arizona? PA: Passionate. She lives and leads passionately.

AB: What has been your most meaningful professional accomplishment? PA: There has been so many; right now I would say becoming the president of HSMAI, being the face and the voice for an industry that I am passionate about.


Dr Lipsky 3.5x4.9_Layout 1 11/29/12 9:17 AM Page 1

“IS THERE A DOCTOR IN THE HOUSE?”

NOW, THERE CAN BE!

MOBILE URGENT MEDICAL CARE TO YOUR DOOR.

• Reliable, Board Certified ER physicians respond to your home, workplace, or hotel within one hour of your call. • Less than 1/4 the price of an ER visit! • State-of-the-art fully equipped mobile unit. • Services covered by most insurance plans.

Adult & Pediatric Services | Lab Testing | Treatment | Medications | Multi-Lingual

Impressed

Doctor Housecalls of Paradise Valley www.drhousecallsofpv.com | 480-948-0102 | On Call Daily!

Peace of mind will be on the way! “Over the last several years, I have had the pleasure of hosting numerous Continuing Legal Education Classes in the Executive Conference Center.

Each and every event has been absolutely flawless. The pleasant, professional atmosphere of the venue and its staff provides an effective learning environment that not only allows the participants to be more focused, but enables them to be more productive as well.” – Harry Beans, President of CLE West ECC Features: Ergonomic accommodations. Close to airport and light rail.

Keep up with the Phoenix Convention Center:

192-seat lecture hall.

Phoenix Convention Center & Venues Executive Conference Center | Symphony Hall | Orpheum Theatre

PCC_382 AZ Business Mag_HP4c Mar-Apr 2013.indd 1

2/8/13 9:44 AM

AB | January-February 2013 103


104 AB | January-February 2013

AzBusiness Magazine March/April 2013  

Arizona Business Magazine is the state’s leading bi-monthly business publication. Published by AZ Big Media, the magazine covers a wide-rang...

Read more
Read more
Similar to
Popular now
Just for you