OD Newsletter

NEWSLETTER

ORGANISATIONAL DEVELOPMENT & LEADERSHIP DEVELOPMENT

April 1, 2024

Sincere thanks to the Leadership Team for their invaluable inputs and Business/Functional leaders for their team’s participation in our various initiatives.

Kudos to Business HR team, Regional HR/Admin team and the Group HR for their unwavering support

As we reflect on the year gone by, join us in celebrating our efforts in driving learning, development and engagement in the organization.

Here is a slice of motivation for your reflection which may also ignite your true potential.

TVS Credit Services Ltd., Fagun Towers, Chennai

CEO Townhall

Townhall

6000+ employees logged in for the CEO Townhall. Company’s performance in the market, performance numbers of different SBUs, highlights and learnings from the quarter are discussed

The CEO also answers questions from the employees

Long Service Awards

We started the Long Service Awards thanking employees for their years of hard work and commitment

Employees with 30+ years of association with TVS Group

Employees with 15 years of association with TVS Group

Regional Townhall

780+ queries closed 35 locations, 3900+ employees covered

Long Service Awards during Regional connects

SBU Heads taking townhalls in different regions

Employees with 10+ years of association were awarded.

Our Leadership Development programs

Strategic Leaders Program

2 -day programme at ISB Hyderabad and Mohali each, for Business Heads and equivalent-level employees

The program aimed to equip them with key skills and foster an entrepreneurial mindset essential for effective leadership in today's business landscape.

Employees covered: 30

Emerging Leaders Program

program at mid-level management, launched in partnership with SHL and Persol Kelly Consulting – to create an internal ready talent pool

It will be a 3-year learning journey to enhance employee potential Employees covered: 105

Development

Inner Engineering at Isha Foundation

The Inner Engineering Retreat is hosted at the Isha Yoga Centre in Coimbatore & Delhi.

Objective: Deepening the understanding of innerselves and enabling the participants to navigate the fast-paced modern life

66% of the participants still continue to practice the learnings on a regular basis

Employees covered: 120+

Leap 2 Learn

This is for Building High Performing Collaborative Teams based on business simulation for HR focused on:

Business Acumen

Leading & Managing change Team Collaboration

Our Managerial Capability Interventions

Outbound Learning at Pegasus Institute

2-day programme at the Pegasus Institute in their Pondicherry & Bangalore campus for employees at RM/RCM level

Programme focused on bolstering competencies such as innovation & risk-orientation

Employees covered: 160+

GSO Training

Workshop on Partnering Excelling was organised for 20+ GSOs in Chennai

Objective: Strengthen the engagement level of the GSOs and to explore how they can enhance collaboration both within the GSO team and with other internal teams

Case Studies

The case studies involved extensive discussions with business leaders and various stakeholders The repository captures strengths/ lessons learnt in business over the last few years.

The story of MSME Business

Transforming the Tractor Financing Landscape

Competency Building for HR

Transforming the UCV market

Venturing into the Consumer Durables Market: Driving Innovation and Seizing Opportunities

Enhanching Employee Experience

Understanding Customer/Employee experience journey – The Oberoi Way

Outbound Training Program

Training program on the Competencies and Values for the HR team through outbound activities followed by contextual debriefs

Product Bootcamp

Program for campus recruits, as part of internal EPIC program to:

Gain deep understanding of our product portfolio

Identify key features and functionalities of products

Learn how our products interact with each other

Develop a solid foundation for cross-functional projects

Learning Cafe

Rock your LinkedIn Profile Employees covered: 300+

Management Trainee Program

Induction

Induction program for management trainees and CAs filled with sessions on the Organization, policies, processes, systems and different SBUs, taken by the business leaders

Partnered with TVS Motors to onboard a batch of CAs

FY ‘25 focus:

46 Management Trainees

36 Graduate Engineer Trainees (GET)

20 Summer Interns

Learning Ecosystem

Employee Engagement

Kudos to the volunteers for making the events happen

Champion’s Cricket League and Women’s Sports League

Navratri Celebrations

We celebrated Navratri in colors for each day of navratri to dress up in and by dancing to the beats of Dandiya

Wall of gratitude

This Valentine’s day, we celebrated each other by being thankful and writing heartwarming messages for each other on the wall of gratitude.

Joy of Giving

CSR initiative where employees donated clothes, stationary, and provisions to support underprivileged communities The donations from employees were distributed through NGO – Goonj Highlights: Employees across our Chennai offices have donated:

471 gently used clothes

218 boxes of stationery

74 bags of essential provisions

Pongal Celebrations

Escape Room – unlock levels to escape by solving puzzles and get clues

Diwali & Children’s Day celebration

Rangoli competition

Pot painting

Office decor

Table Tennis and Carrom Tournament

More than 100 team members from across functions came together in the spirit of sportsmanship and teamwork

Holi Celebrations

Colours, yummy gujhiyas and other delicacies marked the celebrations of holi across regions

Independence Day

It was filled with enthusiasm and patriotic fervour The dress code for the occasion was 'Tiranga,' and we organized a captivating photo contest for employees and their families and gave exciting prizes to winners

Macrame Workshop:

Learning basic macrame knots

Mother’s day celebration

Engagement activities with mothers at TVSCS Employees captured selfies with their mothers as part of a contest and were awarded with gratify points

Onam Celebrations

We celebrated Onam with a series of fun and engaging activities From a munching contest, a fill-up challenge, musical chairs, and a balloon pyramid to a thrilling treasure hunt, there was something for everyone to enjoy

Health Camps

Free Blood sugar, Blood Pressure, and Eye tests were conducted as part of different health camps pan India.

Women’s Day

Session with external leader from HSBC

A discussion with Ayshwarya Desikan, Director and Head, Wealth and Personal Banking, HSBC, about navigating transitions of life within the corporate realm and empowering yourself in crafting your unique narrative of womanhood This was also extended to TVS Emerald Employees covered: 84

Overall satisfaction: 48/5

Webinar on Women and Ambition

To explore the nuanced landscape of women ' s ambition, discover how to approach career with renewed intention and chart a path towards fulfilling success This was also extended to TVS Emerald.

Employees covered: 148

Overall satisfaction: 4.6/5

Self Defense workshop

Celebrations

Our Development Blueprint

Click here for our leadership development calendar

Competency Framework

Leadership Competencies

Functional Competencies

Click here for Sales Competencies

Click here for Collections Competencies

Click here to know more

Multiple discussions with respective role holders were instrumental in building the competency framework This is also benchmark with other BFSI

We will reach out to you shortly for other departments

Bain Survey

In the Organisation Navigator survey done by Bain: TVSC’S employees’ NPS is high at ~66%, relative to global benchmark of 43%, Participation was high at 83%