Asking good questions in the age of Generative AI Henrique C. Mariano
Unlocking the full potential of innovative technologies like ChatGPT relies on asking well-formulated questions. It is akin to driving a high-performance sports car, where using only the first gear limits your ability to fully utilize its power. Similarly, many organizations face a similar dilemma, failing to tap into the true potential of the technologies they employ and yielding superficial outcomes. This is particularly relevant today with the emergence of controversial generative AI tools such as ChatGPT and Microsoft Bing.
machines and machines assuming the role of the teacher. To achieve objective and effective results, it is imperative to ask insightful questions in any given scenario. This need is heightened in our current era, where access to knowledge is abundant, resulting in a deluge of information that makes it challenging to discern what truly matters. When interacting with generative AI, this demand becomes even more crucial due to the technology’s unparalleled ability to consolidate vast amounts of information from diverse sources.
Generative AI operates on the principles of the ancient Socratic Method, engaging in a dialogue of questions and answers between the user and the system. This interactive model, rooted in the teachings of Socrates over two millennia ago, forms the foundation of human-machine interaction. Notably, the roles of teacher and student can be reversed, with humans teaching
Therefore, I strongly emphasize the significance of asking good questions, paying attention to subtle variations that can significantly impact understanding, particularly when engaging with generative AI. Factors such as tone, format, purpose, limitations, and more should be considered. Additionally, as the conversation progresses, incorporating multiple interactions and consid-
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