Toyota Iraq Corporate Brochure

Toyota Iraq Corporate Brochure

ABOUT TOYOTA IRAQ

On July 17th 2016 The United Nations Development Programme (UNDP) and Toyota Iraq signed a flagship agreement to train and place hundreds of displaced people in jobs

In March 2016 Toyota Iraq was established through a partnership between the Japanese company Sumitomo Corporation and automotive businessman Mr. Sardar Hasan. The strategic formation was to utilize the Sumitomo expertise in global corporate business and the local expertise from Mr. Sardar Hasan, combined strength to be the authorized and exclusive distributor for Toyota products for Iraq.

Toyota Iraq currently has 3 offices in Baghdad, Erbil and Basra with around 50 employees and growing.

Sumitomo Corporation has a long history of doing business in Iraq, already in 1965 Sumitomo Corporation conducted Toyota business in Iraq.

Since

1965 01

Sumitomo Corporation is one of the largest worldwide Japanese general trading companies and a diversified corporation.

The company was incorporated in 1919, and is a member company of the Sumitomo Group. It currently employs more than 75 000 people around the world.

Sumitomo History Sumitomo Corporation's history dates back to the 17th century, when Masatomo Sumitom opened a book and medicine shop in Kyoto.

Masatomo wrote and let for posterity a document entitled "Monjuin Shiigaki (Founder's Precepts)," describing how a merchant Wooden statue of founder Masatomo should conduct business. sumitomo Forming the basis of Sumitomo's Business Philosophy of pursuing integrity and sound management rather than easy gains, these teachings have been passed down and adhered to across the Sumitomo Group for 400 years, right up until today.

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Wooden statue of founder Masatomo sumitomo

Sumitomo Corporation - Tokyo, Japan

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PASSION TO ALWAYS IMPROVE Toyota Iraq, as representative in Iraq of, Toyota Motor Corporation, has the passion to improve Toyota services for customers in Iraq, by providing the following: Quality Control – Ensuring official Toyota service providers and dealers fulfill Toyota quality service standards

Kaizen Spirit

Legal Compliance – Complying with all government regulations and laws and act as a corporate role model in Iraq Contribute to Society – Creating job opportunities and empowering nationals with automotive and business skills Localization of Toyota services – Adapting the services and products of Toyota to the Iraqi public interest and appeal Represent Toyota Motor Corporation – Making sure the Toyota brand retains its high value in Iraq

VISION We aim to make as many Iraqi people to feel happiness and enjoyment by providing driving life with Toyota vehicles. By growing to be the leading company in Iraqi automotive industry, we contribute for a sound and sustainable development of motorization in Iraq through our corporate activity.

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Kaizen is Japanese for “improvement” and it refers to activities that continuously improve all functions within any organization or company to improve efficiency and eliminate waste.

Before

Manufacture

Current

Manufacture

Distributor

Dealer

Dealer

Dealer

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DISTRIBUTOR'S ROLE Product Planning Toyota Iraq performs extensive product planning by collecting customer data, fuel sample testing, road test for Toyota to ensure that the cars and the genuine parts that are imported by Toyota Iraq are right for the environment, road conditions and the local gasoline quality and also making sure that the products that are being imported comply with Iraqi government regulations and standards

Environment Road conditions gasoline quality

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Toyota Warranty includes a 3-year warranty or 100,000 KM whichever comes ďŹ rst.

For the Prius hybrid battery, the warranty extends to 8 years or 160 000 KM whichever comes ďŹ rst.

Toyota Warranty Toyota Iraq is upholding Toyota warranties for vehicles, spare parts and workmanships in all over Iraq, making sure that every customer enjoys driving life with confidence and safety.

Warranty claims is handled professionally and in accordance to Toyota standards. Toyota Iraq performs special service campaigns for Toyota vehicles across Iraq.

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Training Toyota Iraq provides human resource development for all aspects of the Toyota quality operation, to ensure that every customer gets quality service from Toyota authorized dealers.. Toyota Iraq is authorized to issue globally recognized Toyota Certifications for Iraqi nationals.

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Toyota Genuine Parts

Genuine spare parts are provided to make sure that availability is secured for Toyota vehicles in Iraq. Just-In-Time delivery of spare parts to Toyota authorized dealers through central parts warehouses located in Basra and Erbil ensures that customers are served in the most efficient way

GENUINE

COUNTERFIET

08

Distribution & Logistic Toyota Iraq imports vehicles directly from Toyota factories to authorized dealers in Iraq during which all vehicles are transported and stored safely and professionally according to Toyota quality standards. Pre-Delivery Inspection (PDI) are conducted by specially trained and certified technicians at PDI Centers.

Erbil

Toyota Iraq Central Parts Depot

Trained

Staff 09

Basra

Dealer & Business Development Toyota Iraq is highly committed to develop dealer network across the country to provide more convenience, credibility, comfort and conďŹ dence to Toyota customer.

This development contributes to creating more job , education and investment opportunities to communities all over Iraq.

Future

Dohuk

Erbil Sulaymanih Kirkuk

Baghdad Karbala

Current

Najaf

Dohuk

Kut

Erbil Sulaymanih

Nasiryah Basra Baghdad

Basra

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CONSUMER FRIENDLY BRAND The vehicle is one of the largest and long term investments for customers. Toyota vehicles from authorized dealers come with a manufacturer warranty, ensuring no costly repairs for years of usage and also by doing maintenance services at authorized Toyota dealers, the customer can be assured that their vehicle is in safe hands and in great condition. Second hand value of the Toyota vehicles is also appreciated by second hand buyers especially if the vehicle has regularly been taken care of by Toyota trained technicians at authorized Toyota dealers.

Toyota Iraq together with Toyota authorized dealers, protect customers’ investment and assure enjoyment of customer vehicle life with TOYOTA.

Toyota Warranty

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Low Cost

Quality Vehicle

No Major Repair

Best Resale Value

CSR - SUCCESS COMES FROM CARING

Promote Safety Promote Hybrid Technology

Provide Learning Auto Skills

Creating Jobs

Toyota Iraq is determined to contribute to people, society and environment in Iraq. As an example, by providing support to local technical institutes with training and equipment, Toyota Iraq promotes automotive workmanship skills and knowledge.

Support Local Technical Institutes

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VEHICLES The following vehicles are available for sales at authorized Toyota dealers.

Yaris

Avanza

RAV4

Fortuner

Hilux

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Land Cruiser Pick-Up

Corolla

Land Cruiser Prado

Prius

Camry

Land Cruiser

Hiace

Coaster

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Toyota Dealers in Iraq Authorized Toyota Showroom

Authorized Toyota Service

BAGHDAD MAMASCO - South Baghdad, Hilla Road, Owiriej District

0780 777 7722

SAS - Mohammed Al-Qasim Express Way, Hay Tunis

0780 150 8882

SAS - Al-Mansour, Beside Baghdad International Fair, Opposite to Al-Harithya Mall

0750 496 2222

MAMASCO - East Baghdad, Rashid Military Base Road

0780 777 7711

BASRA SAS - Al-Zubair Road, Beside Sports City – Opposite to the Technical Institute

0750 568 8888 0780 150 8881

MAMASCO - Zaytun District, Himdan Road

0782 777 7711

ERBIL Cihan Motors - Kirkuk Road, 100 Meter Road

0750 587 1212

SAS - Mousl Road, next 120 Meter Road

0750 856 8882

SAS - 100 Meter Road, Opposite of the Directorate of Passports

0750 541 1111

SULAYMANIAH Cihan Motors - King Mahmood Intersection Road

0750 263 1212

SAS - Raperin - Taslooga Road, Kirkuk-Sulaymaniyah Road

0750 563 3333 0770 449 8882

DOHUK

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SAS - Zakho Road, beside Avroo City

0750 352 2222 0750 856 8881

Cihan Motors - Erbil Road, Cihan Plaza

0750 273 1212

Toyota Dealers in Iraq

DOHUK

ERBIL SULAYMANIAH

BAGHDAD

BASRA

Contact us: customer.inquiry@toyota-iraq.com w w w.to y o t a - i ra q .co m

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www.toyota- iraq .com