issue no 4
JUN 2017
Whitecliff bay holiday park presents
park life
what’s happening at whitecliff bay
Storage boxes
sandy balls
Just a gentle reminder that all storage boxes must be purchased through the park. Plastic or wooden ones are not permitted. If you require a quote, please pop into Guest Services.
A welcome addition to the Away Resorts family, the five-star holiday village is located between Godshill and Fordingbridge. It has a wide range of accommodation including luxury woodland lodges, static holiday homes, camping pods and safari tents as well as fully serviced touring pitches.
It’s been a busy year for our amazingly hard-working team at Away Resorts HQ and across our six parks – yes, six parks. At the start of 2017, we acquired the much-loved and extremely well-known Sandy Balls Holiday Village in the New Forest National Park.
New App 12:00
arriving soon
The brand new Away Resorts App will be launched very soon. With fantastic features including; booking activities, checking out what’s on, owners event listings, ordering a gas bottle, and more – watch this space!
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It’s hard to believe that we are already half way through the year and it’s great to see how busy our park has been already. Easter was particularly busy this year for us and it seems it was nationwide too with VisitEngland reporting that 6.6 million Britons opted to holiday in the UK during the long bank holiday weekend, up 10 per cent on last year’s figures. Summer bookings are looking strong too, which just goes to show there really is no place like home.
Ordering gas bottles
hassle-free
Ferry Crossing Did you know that as a valued owner to our park, you are able to purchase book of 20 single ferry crossings with Wightlink for just £425. This is to make sure that you can visit as easily as possible, we know you’ll want as much time in your holiday home as possible and as little disrupted travel time. Please pop in to Guest Services to find out more.
If you are looking to sublet your holiday home, please get in touch as it’s a great way to earn some money to help towards your fees. Guest Services have all the information you need on this.
Don’t forget to order gas bottles before 3pm to ensure delivery on the same day. Gas ordered after 3pm will be delivered the following day. We’d hate you to run out so our tip would be to have two bottles so that you have a spare for unexpected emergencies and it doesn’t ruin any plans.
1.5% Credit-card charges We have recently introduced a charge for payments made by credit card. The 1.5% transaction fee applied to credit-card payments covers all costs associated with processing the transaction of which the bank charge is just one element.
Maintenance team No job too small.....sounds like an advert, however it’s true! If you would like us to quote on any maintenance issues or one of those “I’ll do that job later” scenarios, we’ll be only too pleased to help. Pop into Guest Services to find out more.
Finally, if you fancy yourself as a keen photographer, check out our photography competition and you could be getting your hands on a £50 Love2Shop voucher. As always my door is always open if you need anything
Health & safety
Richard Bicknell
Any Owner that requires contractors to visit them on park will need to be authorised by Richard Bicknell. Please call Guests Services to obtain the necessary paperwork and to find out more.
Contact details Once again, as we do every year, can we please remind our owners to pop into Guest Services when you are next on park to check your contact details with us. It might be that you have moved address, changed your telephone number or e-mail address over the winter and we need to know. Sometimes we need to get messages or updates out to you quickly either by a text message or e-mail so it is important we have the right details so you don’t miss out on relevant park information.
Mini Golf We have a brand new mini golf facility, with fantastic views over the cliffs and out to sea. Guaranteed to make you smile, it’s the perfect activity to help you and your family unwind. Charming at sunset, make the most of it for just £1 per person per round.
Keep in touch with Away Resorts’ latest news with our NEW online experience ‘Goodtimes’
www.goodtimes.awayresorts.co.uk