Hello from Colin
Hi everyone!
Well, July is here and the year is really flying by!
As we welcomed a new King with the change to Great Britain, we have also witnessed some changes here at The Bay Filey. We are delighted to introduce our new Head of Departments: Jake Pearson as Sports & Leisure Manager, Craig Oliver as the Site Services Manager, and Ruby Young as Accommodation Manager.
With a heavy heart, we bid farewell to Ash Ewbank - Commercial Manager, who is embarking on a new role as a Driving Instructor. We would like to express our gratitude for everything he has done and wish him well. I would like to take this opportunity to apologize for the challenges we faced with the grounds this year. The relentless weeds and grass have tested us, and I want to thank you all for your patience. The Grounds Team has worked tirelessly to tackle these issues and has made significant progress. Once again, thank you. With only five months until Christmas, our planning has already begun. We will provide more details very soon (oh, how I love Christmas!).
We are also seven months into our Owners Events, which have been a big hit. If you have any ideas for next year's events, please email Stuart at Stuart.lovick@awayresorts.co.uk. We would love to have your input. So far this year, we have enjoyed Wine & Gin Tasting, Afternoon Tea, Owners' Coffee Mornings, and Breakfasts.
I have been conducting General Managers' one-on-one meetings for over a month now, and it has been a fantastic idea. I have thoroughly enjoyed spending this time with some of you, and we have received valuable feedback. Please refer to the available dates within this newsletter if you wish to book some time for yourself.
So, there you have it...summer is here. Let's hope the sun continues to shine, and we have a fantastic year ahead.
Colin Twist - General ManagerGeorge Senior Holiday Hero of the Year
Head Chef
George won Holiday Hero of the year 2022 for the whole of Away Resorts. We are incredibly proud of this remarkable achievement from one of our own team members.
New starters and role changes
Jake Pearson
Sports and Leisure Manager
Jake started at the Bay Filey as a lifeguard, and after showing such passion he was shortly promoted to Team Leader of the leisure centre. After a few months of working extremely hard in the role, Jake stepped into the shoes (or trainers!) as the new Sports and Leisure Manager. I’m sure you’ll all join us in supporting Jake in his new role, and should you need anything you can contact him at: Jake.pearson@awayresorts.co.uk
Ruby Young
Accommodation Manager
A warm welcome to Ruby who is joining us with bundles of enthusiasm. You can contact her at Ruby.young@awayresorts.co.uk
Martha Jones
Guest Services
You may get the pleasure of speaking to Martha on the phone or meeting her friendly face in the office.
Don't miss our upcoming events!
Please book your attendance for all bookable events by contacting or popping into Guest Services.
Events accurate at time of print. Subject to change. Please refer to Third Place Social for the most up - todate information.
Head of Department
Emails:
Colin Twist - General Manager Colin.twist@awayresorts.co.uk
Stuart Lovick - Guest Services Manager stuart.lovick@awayresorts.co.uk
Criag Oliver - Site Services Manager craig.oliver@awayresorts.co.uk
Jake Pearson - Sports & Leisure Manager jake.pearson@awayresorts.co.uk
Ruby Young - Accommadation Manager ruby.young@awayresorts.co.uk
Lynne Johnson - Admin Manager lynne.johnson@awayresorts.co.uk
Other Contacts:
Guest services - all front desk team members bayfileyguestservices@awayresorts.co.uk
Sublet Services - to request owner dates and any other sublet enquires. subletting@awayresorts.co.uk
Useful Numbers:
Phone Number: 01723 518 130
Park Safety Team: 07792 653 191
EV charging Points:
We have been approved to have our first EV charging point. We plan to have this installed by the middle of July (subject to change)
The charging point will be located in the car parking area of Woodspring Way
More information to follow.
GM & Owner Meetings:
We are pleased to say that the GM and Owners meetings have been going well. Colin meets fortnightly with individual owners to give them the opportunity to discuss any concerns or suggestions they may have. Please email: colin.twist@awayresorts.co.uk if you would like to book some time.
29th July
12th August
26th August
9th Sept
23 Sept
7th Oct 9:30am to 11:30am
John Paul Johns
New Gym policy:
We now have a new policy with regards to the gym, 16- & 17-year-olds will now have to have an induction before wanting to use the gym.
Those aged 18+ will be offered an induction but this is not compulsory. Health & Safety is our number one priority for our Owners & Guests.
Updated Gym opening times:
Monday to Saturday: 8:30am - 8pm
Sunday: 8:30am - 6pm
Newsletters:
Dogs:
Keep your furry pals cool and safe, holiday homes get very warm so please don't leave your friends to cook!
Are you aware of anyone who dreams of owning a fantastic holiday home just like yours? Well, who wouldn’t, right?
Now is the perfect time to have a chat with them about this incredible opportunity. Why? Because we’ve got an irresistible o er waiting just for you!
We wanted to give you a heads up that we're making a change regarding our newsletters. Instead of sending them out quarterly, we'll be staying connected through Third Place Social.
This way, we can keep you in the loop more efficiently and frequently, ensuring you always have the latest and greatest information. We're excited about this update and looking forward to connect with you on a more regular basis!
Don't miss our special food and drink offers when you next visit your holiday home!
Friday Lunch Club - £10*
Enjoy any dish from our lunch menu plus a soft drink for £10!
*Dishes from lunch section including a. small Pepsi Max, Diet Pepsi, lemonade or soda only.
Prosecco Friday!
Start the weekend with a pop! Enjoy a half price bottle* of prosecco between 4pm – 7pm on Friday’s!
Selected prosecco only.
Enjoy 20% off food and drinks this September*
*Available 1st – 30th Sep
* T&Cs apply. All offers can be withdrawn at any time. used in conjunction with any other offers.
We’ve got your taste buds covered!
Download our menus from www.awayresorts.co.uk
Or from the Away Resorts App…go on you know you want to!
