Park Life Summer 2022 - Tattershall Lakes

July 2022

Issue no 1

Tattershall Lakes Holiday Resort presents

Park Life

What’s happening at

Hello from Dean Poppy Welcome to the Summer edition of the Park Life newsletter. I'm sure many of you are excited to hear all our latest news, as we have been very busy here at Tattershall Lakes. Since our last newsletter, there have been some great celebrations on park with the Queen's Jubilee. We were in full swing for the festivities, with owner exclusive offerings, which I hope you all enjoyed.

We hope you were able to get involved and made some long lasting memories to add to those previously enjoyed here at Tattershall Lakes.

There have been a few new developments on the park over the last few months. You can now enjoy some great tasty treats from Catch 22, our new fish & chips take away service, situated next to the refurbished laundrette: Soap & Bubbles. We have also added additional outdoor covered seating alongside a new and improved multisport court. The new Zip Wire activity is now complete and running, I hope many of you enjoyed the owner exclusive sessions we held to try this new activity out. Please look out for further owner exclusive slots throughout the year.

On Friday 17th June, we saw the opening of the Tattershall Park Country Pub under Away Resorts management! We would like to offer the team of the pub a very warm welcome and we hope to see our owners and guests enjoying this additional facility. We have a new Water Sports Centre that opened ready for the school summer holidays, keep an eye open for new activities.

I would like to thank our owners that have booked in their gas and electricity safety tests, ensuring their certificates are up to date. Our reception and maintenance team are working hard, as usual, completing them in a timely manner. Please make sure that you are keeping up to date with all the correct gas, electric and insurance certifications and documents that are required, to help us manage the safety of your holiday homes. Owner Services will require a copy of your certificates. Coming up over the Summer we have our annual whole park events, alongside our owner exclusive ones, so don't forget to take a peek at the events calendar. I hope you all enjoy the rest of the Summer season here at Tattershall Lakes.

See you soon!

Dean Poppy General Manager

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@TattershallLakesAwayResorts

@AwayResortsUK

@AwayResortsHolidays

An update from Carl Hi all, it’s been a while since my last message to you; I hope you are well.

Just under 12 months ago, we embarked on the integration of Aria Resorts into Away Resorts. Our aim with this acquisition was to build on our current reputation as one of the industry’s leading operators, giving our guests, holiday homeowners and team members authentic, unique, and ethical experiences.

The bulk of our integration work has been completed and we now have 24 locations with the Away Resorts' flag proudly flying.

While you may have noticed some changes on park, I want to assure you that you’re in safe hands. We’re an ambitious business looking to grow but are equally committed to regularly investing in our current locations. Over the next three years, we are looking to deploy 50 million pounds worth of capital across the business annually; this investment will introduce new bars and restaurants, swimming pools, enhanced technical infrastructure, and improved park grounds and maintenance.

As a community of Holiday Homeowners, you play a crucial part in the park’s success, and I thank you in advance for your continued support. Should you have any initial feedback or comments, remember our team members (who we lovingly refer to as Holiday Heroes) are always on hand to help. I am so pleased that you will be joining us on this continued journey, and I hope that you get some time to enjoy your wonderful holiday home over the summer season. I look forward to meeting some of you on my travels.

See you soon!

Carl Castledine CEO of Away Resorts Tea-Time tipples

Special

Offers

Don’t miss these Savvy Summer special offers* when you next visit your holiday home.

2 Cocktails from The Giggling Goose for £12 July 22nd – September 4th, Monday to Sunday, 3 – 5pm Also available in Bar 49 Mon - Fri *Check venue opening days on park. 2 selected cocktails only.

Over 18 only, ID may be required for purchase.

Lunch All Wrapped Up! Buy a wrap, chips and a drink for only £10 July 22nd – September 4th, Monday to Sunday, 12 - 3pm *Check venue opening times on park. Selected wrap, chips and selected soft drink. Ask server for more information.

Not available for takeaway

Take Two Two Courses for only £15

Have a hot drink on us!

Pick up a loyalty card and get a free hot drink once you’ve collected 6 stamps *Seventh hot drink will be free once 6 stamps are obtained, cards must be redeemed by 31/12/22 and can not be rolled over to following year.

Choose a starter and main or main and dessert from our selected menu July 22nd – September 4th, from 12pm

Lucky number 7 Cocktail Pick up a loyalty card and get a free cocktail once you’ve collected 6 stamps

*All offers are subject to availability, can be withdrawn at any time and can not be used in conjunction with any other offer

*Seventh hot drink will be free once 6 stamps are obtained, cards must be redeemed by 31/12/22 and can not be rolled over to following year.

A shout out to your

holiday heroes

The Team that Keeps us Safe and Sound Sean Bass has been promoted to Operations, Compliance & Safety Manager. Sean is the main man when it comes to Health and Safety on the park along with security throughout the complex and is assisted by Paige Hall.

Your Owner Experience Team The Owner Experience team has expanded to enable us to deliver even more delight. Firstly, we are very proud to announce Lewis Dean has been promoted to Owner Experience Manager, with Lewis' wealth of the leisure industry knowledge and dedication to the business we are excited to see Lewis' progress within the company. We are pleased to welcome Nikki Chantry, our new Owner Experience Assistant Manager, to support Lewis and Georgie. Nikki has enjoyed meeting many of the owners already and is looking forward to attending the owners’ events to get to know everybody. If you have anything you need any help with, please do pop into Owner Services for a chat.

Welcoming David back to the Sales Team David Whalley has recently joined the Holiday Home Sales Team here at Tattershall Lakes, David has many years of experience within the Away Resorts Company having previously worked here, Appletree and supported Sandy Balls Resort. We look forward to working with David and we hope he enjoys his position with the busy crew in sales.

The Sublet Crew!

Katie Frost has started with us as Sublet Co-ordinator. If sub-letting is something that interests you, please don't hesitate to have a chat with us at Guest Services where we can explain the awesome ways your holiday home can help pay your pitch fees for the year. Our sublet team has grown to five staff members due to the growth of this department.

Sublet Support Team: Della Denniss - Guest Services Manager James Adkins - Guest Experience Manager Tracey Clark - Accommodation Manager Jo Daniels - Sublet Assistant Manager Katie Frost - Sublet Co-ordinator

All Things After Sales Jordan MacDonald has returned to us as Stock Controller with After Sales, Jordan was previously Jobs Controller at Haven Golden Sands in Mablethorpe before returning to Tattershall Lakes. His new role will be a great support to Lynda & Ayley in After Sales. Please meet the aftersales team out on park, who you will see helping with any maintenance required on your holiday homes; Przemek Zbojna, Scott Stokes, William Rawlings, Daniel Dodsworth, Michael Copes and Lawence King.

Also joining us on the Owner Team is Lindsey Wright, Lindsey is one of our front desk heroes, the first smiling face you see when you arrive at Owner Services. Our Owner Services Front Desk Team consists of Cheryl, Lisa and now Lindsey.

Our Holiday Super Heroes Following an accident outside the park, two of our team members, Duane Sweet & Przemek Zbojna helped at the scene administering first aid to the injured person, keeping everyone calm and ensuring the emergency services had a clear route. Well done lads Total Holiday Heroes!!

If you’ve been blown away by a member of our team, please do let us know so that we can recognise them and give them a future shout out: ownerfeedback@awayresorts.co.uk

Dates for your Diary

Don’t miss our fabulous owner events which are available to book 4 weeks before they are due to take place. Owner events can be booked by emailing Georgie on Georgiana.Harkus@awayresorts.co.uk or calling on 01526348801’

October

August 20th

28th 



Event: Dino World

Event: Custard Pie Fight

More details to follow soon

More details to follow soon

September

1st

15th

Event: Gin Masterclass

Event: Gin Masterclass

Time: 11am–12pm Venue: Giggling Goose

Time: 11am–12pm Venue: Giggling Goose

5th

16th

Event: High Ropes

Event: Sunday Brunch

Time: 12–4pm Venue: High Ropes Course

Time: 10am Venue: Propeller

7th

21st

Event: Cheese & Wine

Event: Cheese & Wine Time: 5–7pm Venue: Giggling Goose

28th

9th

17th

Event: Cheese & Wine

Event: Gin Masterclass

Time: 5–7pm

Time: 11am–12pm

Time: 5–7pm Venue: Giggling Goose

Venue: Giggling Goose

Venue: Giggling Goose

10th

18th

8th

Event: Cocktail Class

Event: Sunday Brunch

Time: 11am–12pm

Time: 10am

Venue: Giggling Goose

Venue: Propeller

14th

23rd & 24th

Event: Cocktail Class Time: 11am–12pm Venue: Giggling Goose

9th Event: High Ropes

Event: Archery

Event: Vintage & Retro

Time: 1–4pm

More details to follow soon

Venue: Archery Tent

30th

16th Event: Cheese & Wine Time: 5–7pm

Event: Best Spookily Dressed Holiday Home Competition



Event: Cheese & Wine Time: 5–7pm

Time: 12–4pm Venue: High Ropes Course

14th Event: Cheese & Wine Time: 5–7pm Venue: Giggling Goose

Venue: Giggling Goose

Venue: Giggling Goose

November

December

4th

19th

3rd

9th

Event: Cheese & Wine

Event: Archery

Time: 5–7pm Venue: Giggling Goose

Time: 1–4pm

Event: Christmas Cocktail Class

Event: Christmas Cheese & Wine

4th Nov – 31st Dec

25th

Time: 11am–12pm Venue: Giggling Goose

Time: 5–7pm Venue: Giggling Goose

7th

10th

Event: Virtual Reality

Event: Christmas Gin Masterclass

Event: Winterfest More details to follow soon

5th Event: Cocktail Class Time: 11am–12pm Venue: Giggling Goose

16th

Venue: Archery Tent

Event: Cheese & Wine Time: 5–7pm Venue: Giggling Goose

26th Event: Gin Masterclass Time: 11am–12pm Venue: Giggling Goose

Event: Archery

27th

Time: 1–4pm

Event: Sunday Brunch

Venue: Archery Tent

Time: 10am Venue: Propeller

Time: 10am–4pm Venue: Spitfire

Time: 11am–12pm Venue: Giggling Goose

11th Event: Christmas Sunday Brunch Time: 10am Venue: Propeller

So, this is the great bit…

Family together

There’s some exciting news for our events at Tattershall Lakes in 2023 and we wanted you to be the first to hear it!

We are aware that on many of our big event dates, lots of owners don’t get to attend due to their popularity and us only having a certain amount of capacity or space in our venues. These events largely only happen on one weekend of the year, and we know this has led to some disappointment for many. As well as this, we don’t feel as a business we’re able to give you the best service.

Our bars & restaurants become busy; and as such your wait times for food and drinks have been impacted.

Dates

for your diary

For 2023, we are going to be launching our family together summer festival called ‘Famaland’. This will run for 10 weeks from 1st July to the end of the school summer holidays on the 3rd September. Each week there will be a full programme of events that will incorporate a mini version of Rock the Lakes, Colour Festival, Custard Pie Fight, Big Stars and Dino World. All our most popular events together each week.

Every day from Monday – Sunday you can enjoy something different. From dinosaurs to family comedy, outdoor cinema, custard pie fights, pantomime, DJs, and party nights. You won’t be disappointed!

The kids can also expect character breakfasts, PLAY Tots, PLAY Live, Teddy Club, Bear in the Woods, and story time adventures.

This will all run across our 3 venues: The Amphitheatre (outside the Spitfire Complex), The Festival Green, and The Musical Meadow (Big Top); and you can expect quality time together as a family or with friends, be entertained, and try new things.

We hope this will mean that everyone will get an opportunity to enjoy some of the things we do best whilst on park – enjoying as much or as little as you like.

Water Sports 10:00-17:00 Tuesday-Thursday & Saturday-Sunday, Lakeside Lido Join us for an early morning workout which you can book under the Water Sports section of the sports booker. Watch out for more fitness classes coming soon!

Sizzling Summer Holidays If you fancy taking a quick break in a new location this summer or have friends and family still looking to book their family holiday, don’t forget you can all receive up to 10% off holidays at any of our 23 locations.

Will you choose an Island escape to one of our 4 Isle of Wight retreats, a Welsh adventure where we have 2 parks to choose from; or maybe head to the Cornish coast with no less than 5 different parks at your disposal. With parks in some of the best locations across the UK there is plenty to discover.

To get your discount just call: 0330 053 7000 and quote: •

OWNER10 – for your 10% owner discount

•

OWNFF – for your friends and family discount

Please note your discount needs to be applied at the time of booking.

...for effortless investing Investment Purchasing** With the arrival of our latest parks from Aria Resorts we are pleased to be able to introduce some investment buying options, giving you the opportunity to benefit from the UK holiday property market with a fixed 7% NET return for a period of 3 or 5 years.

Prices for investment properties start from just £155,000 for a brick-built cottage on the Isle of Wight; or you could choose one of our stunning boutique barns at Retallack Resort & Spa, where we are offering an up to £10,000 stamp duty contribution on selected properties until 18th September.* * Terms and conditions apply, please enquire for full details. ** this opportunity is not available at Tattershall Lakes but is available to our owners at a number of other resorts.

Investment Buying at a Glance

• Handsfree investment

• Fixed annual return of 7% per annum**

• Meets qualifying Furnished Holiday Let criteria for tax purposes during investment period†

• Properties built to ICW standards and sold with a 10-year structural warranty^

• Capital appreciation potential

• Up to 999-year lease

• Pensionable income

• Mortgageable^^

To find out more about investment purchasing visit: www.awayresorts.co.uk/holiday-homes/buy-tolet/investment/ or call 01637 882 402

• Choice of 3- or 5-year investment term

**The Away Resorts' investment option is available at selected resorts, on selected properties exclusively to qualifying investors for a period of 3 - 5 years.

Terms and conditions apply. †We advise you to approach a specialist tax advisor to ensure you can make the most of your investment purchase. ^Available on Retallack properties only. ^^Subject to status. If you do not have a mortgage or finance provider, we may be able to introduce you to one. Your capital is at risk, and you may not get back the amounts you invest when you come to sell the property. Your property is at risk of repossession if you do not keep up your payments as they fall due.

Bulletin Keep track of the little people!

Did you know we have a Lost Child Procedure on every park at Away Resorts? We hand out wristbands at our customer service point in the Merlin Hub, Owner Services & Guest Services. Have a chat with the team and they will give you all the information. We also have a dedicated team on site to help search if your little one goes for an unplanned wander.

Board Stay in touch If you need us for anything our Guest services email address is: owner.services@awayresorts.co.uk

Sleep easy Not everyone wants to party all night long at Tattershall Lakes and listening to your feedback we have been monitoring both The Big Top and The Amphitheatre with the decibel reader to ensure our guests and owners can get a good night’s sleep.

Please pick it up We get it, when you've got to go, you've got to go! But when walking your furry friends please think of others on the park and no matter where it may be, please clean up after your pet and dispose of it responsibly.

Pitch perfect For those of you wanting to make your holiday home just a little bit more special please remember prior to doing any improvements that you view your Pitch Licence Agreement and inform the Aftersales team. If you're wanting to make any improvements to your holiday home you must firstly complete a Pitch Improvement Form and return it to the office to be approved. Any work must be completed by our team or one of our approved contractors.

Keeping us regulation ready We have a park audit every month, as well as our daily Health & Safety checks, to ensure that our park is lawful and compliant. We have noticed on a few occasions that some pitches have more than two gas bottles and that gas bottles are chained or tied together. Please can you make sure that you are compliant to our policies as they are there for your own safety and the safety of others. Please can we also ask that only two vehicles are parked at each holiday home, more than two may prevent both the emergency services and our own staff getting access to areas across the park

Road upgrade There have been a few roadways on park that haven't been up to scratch lately, you will notice we have been steadily working on improving these, along with white lining areas too.

Road Safety Hot tub heaven For those of you who enjoy the luxury of a bubbling hot tub at your holiday home please make sure it is ship shape and safe to use. The Health & Safety Executive Guidance (HSG282) 'The control of Legionella and other infectious agents in spapool systems' explains how to manage and control the risks from legionella and other infectious agents. We expect you to maintain your Hot Tubs in a safe condition to ensure the safety of your family, your guests and others using the park.

Please can we ask owners, who privately service their hot tub, that you make certain that you complete a Microbiological Test every month and send your results to Owner Services.

Many of you will be aware of a recent incident on park involving dangerous driving of a privately owned buggy.

For those of you who choose to navigate the park using a buggy, please be advised that our roads are classed as public highways and as such all due care and attention should be paid when driving any vehicle including buggies. Please note that all buggies need to be insured and should not be hired out to third parties. With Summer upon us there are lots of little ones darting about and families enjoying a leisurely pace so please observe the speed limit and all stipulations of the Highway Code to ensure we all stay safe and happy. Please also ensure that both cars and buggies are parked neatly in your designated parking space to avoid blocking any traffic.

Could this be your new Pathfinder Forest

£259,912

holiday home?

If you are ready for a little more luxury, look no further that this stunning lodge situated on a beautiful Fishing Lakeside pitch with its own private fishing peg. Complete with a gorgeous, covered veranda style decking, complete with hanging egg chair, bubbling hot tub and views that you will never tire of. The lodge interiors are just as impressive with pretty pastels and a sectioned open plan living area providing dining, cooking and relaxation zones. Your master bedroom features an in-built wardrobe leading to your en-suite shower room, whilst the family bathroom boasts a freestanding teardrop shaped bath for long leisurely soaks. All this is offered with an exclusive owner upgrade offer of a family bike pack (two adult bikes and two children’s bikes) and an outdoor rattan sofa.

• Built to residential standard

• Hot tub and decking included

• Spacious twin

• 2 Bedrooms

• Entrance Hall with storage

• Rainfall shower head

• 45’ x 20’

• Breakfast bar

• Airing cupboard

• Home away from home interiors

• Integrated appliances including wine fridge, dishwasher, high level oven and fridge freezer

• Freestanding bath

• Lakeside pitch

• Covered veranda style decking

Recommend a friend and get £500 off your pitch fees!

Refer more friends and you could get up to £1000 account credit!

Wouldn’t it be great if your friends owned a holiday home here too, to enjoy the park with and spend more quality time together!

If you know anyone who would love it as much as you do, why not recommend them?

If they go ahead and purchase a holiday home through us, completing within 12 months of your referral; we will give you an account credit of £500 as a big thank you! If you then recommend a second person you will get £750 account credit, and a third you will get £1000 account credit.

We will make it really easy for you and your friend too, there is no hard sell here - just pop along with them to Holiday Home Sales and we’ll show them around the park, or ask them to call us on 01526 348 801 and quote ‘I’ve been referred by (your name)’, or grab an Owners' Referral Form from us, fill it out and we’ll do the rest!