Park Life Summer 2022 - St Ives Bay

July 2022

Issue no 1

St Ives Bay Beach Resort presents

Park Life

What’s happening at

Hello from Nathan Hello, and welcome to your first ever edition of Parklife, your periodic update for everything happening at Away Resorts St Ives Bay Beach Resort!

By receiving this update, you are one of our very first Holiday Home Owners at the park, so firstly a huge thank you for joining the park. I hope that you are just as excited as I am for the developments on our stunning site, which will help to enhance the park experience and offering, whilst maintaining the beautiful views that have always been here. You may notice already the hard work that has been going into our new developments and signage around the park, as well as the completed first refurbishment of our Dynamite Club, complete with LED wall for your evening entertainment.

There has also been an extended bar for coffee and ice cream in Sands Bistro, a refurbished Guest Services area and lots of amazing new accommodation. If you have friends that come to visit you at St Ives Bay and stay on park, you may wish to recommend our new accommodation offering of the "Stargazer" holiday home or "Thalassa" lodge, completely exclusive to our park. These luxury holiday homes have been bespoke designed by Away Resorts and come with decking and a hot tub for a perfect escape. Your friends and family are also entitled to a 10% discount (see more details later).

I hope you enjoy your first issue of Park Life for 2022. On behalf of all of us at St Ives Bay, I would like to wish you and your families a fantastic summer with us. Our full team remain committed to supporting you with your ownership; so, if you do have any questions please don't hesitate to pop in and see us or pick up the phone; we're here to help.

See you soon!

Nathan Roots

General Manager

Follow us on social media

@StIvesBayAwayResorts

@AwayResortsUK

@AwayResortsHolidays

An update from Carl Hi all, it’s been a while since my last message to you; I hope you are well.

Just under 12 months ago, we embarked on the integration of Aria Resorts into Away Resorts. Our aim with this acquisition was to build on our current reputation as one of the industry’s leading operators, giving our guests, holiday homeowners and team members authentic, unique, and ethical experiences.

The bulk of our integration work has been completed and we now have 24 locations with the Away Resorts' flag proudly flying.

While you may have noticed some changes on park, I want to assure you that you’re in safe hands. We’re an ambitious business looking to grow but are equally committed to regularly investing in our current locations. Over the next three years, we are looking to deploy 50 million pounds worth of capital across the business annually; this investment will introduce new bars and restaurants, swimming pools, enhanced technical infrastructure, and improved park grounds and maintenance.

As a community of Holiday Homeowners, you play a crucial part in the park’s success, and I thank you in advance for your continued support. Should you have any initial feedback or comments, remember our team members (who we lovingly refer to as Holiday Heroes) are always on hand to help. I am so pleased that you will be joining us on this continued journey, and I hope that you get some time to enjoy your wonderful holiday home over the summer season. I look forward to meeting some of you on my travels.

See you soon!

Carl Castledine

CEO of Away Resorts

Tea-Time tipples

Special

Offers

2 Cocktails from The Sands Bistro for £12 July 22nd – September 4th, Monday to Sunday, 3 – 5pm *Check venue opening days on park. 2 selected cocktails only.

Over 18 only, ID may be required for purchase.

Lunch All Wrapped Up! Buy a wrap, chips and a drink for only £10 July 22nd – September 4th, Monday to Sunday, 12 - 3pm

Don’t miss these Savvy Summer special offers when you next visit your holiday home.

*

*Check venue opening times on park. Selected wrap, chips and selected soft drink. Ask server for more information.

Not available for takeaway

Take Two Two Courses for only £15

Have a hot drink on us!

Pick up a loyalty card and get a free hot drink once you’ve collected 6 stamps *Seventh hot drink will be free once 6 stamps are obtained, cards must be redeemed by 31/12/22 and can not be rolled over to following year.

*All offers are subject to availability, can be withdrawn at any time and can not be used in conjunction with any other offer

Choose a starter and main or main and dessert from our selected menu July 22nd – September 4th, from 12pm

Lucky number 7 Cocktail Pick up a loyalty card and get a free cocktail once you’ve collected 6 stamps *Seventh hot drink will be free once 6 stamps are obtained, cards must be redeemed by 31/12/22 and can not be rolled over to following year.

A shout out to your

holiday heroes Introducing Elliot Cutler Deputy General Manager

Elliot is our Deputy General Manager on the park, and takes the lead through his teams with everything around the park, from grounds to siting; facilities to utilities; building to digging! Elliot relocated to this wonderful part of the world around 5 years ago and hasn't looked back!

Elliot.Cutler@awayresorts.co.uk

Introducing Wayne Berryman Park Safety Manager Wayne is our Park Safety Manager, leading the Out of Hours team that are on hand to keep everybody safe in the evenings and through the night. Wayne and his friendly team are on call every night through the season for any emergencies outside of office opening hours via our out of hours number: 01736 751609.

Wayne.Berryman@awayresorts.co.uk

Introducing Neil Daniel Dynamite Club Manager Neil is our Dynamite Club Manager, leading the team to serve great Food and Beverages in the evening entertainment venue, whilst putting on a great show. This season the Dynamite Club has received significant investment with a large LED wall screen on the enhanced stage, and now serves Cornish Small Plates as a fantastic food offer, alongside some amazing cocktails. It's always a great night in Dynamite! Neil is our longest-serving member of the team, having seen it all over the last 35 years!

Neil.Daniel@awayresorts.co.uk

Introducing Sarah Pegg Guest Experience Manager Sarah is our Guest Experience Manager and looks after all aspects of the Guest Services, Accommodation and Guest Journey throughout the resort. With over 450 accommodation units and 200 camping pitches, this is one big job. However, having previously held a similar role at Merlin for many years she brings a wealth of experience to the team. As part of their roles, Sarah and her teams also look after your Holiday Homes whilst sub-letting through Away Resorts and always aim to maximise your bookings and hand your Holiday Home back to you just like new!

Sarah.Pegg@awayresorts.co.uk

If you’ve been blown away by a member of our team, please do let us know so that we can recognise them and give them a future shout out: stivesbayguestservices@awayresorts.co.uk

Sizzling Summer Holidays If you fancy taking a quick break in a new location this summer or have friends and family still looking to book their family holiday, don’t forget you can all receive up to 10% off holidays at any of our 23 locations.

Will you choose an Island escape to one of our 4 Isle of Wight retreats, a Welsh adventure where we have 2 parks to choose from; or maybe head to the Cornish coast with no less than 5 different parks at your disposal. With parks in some of the best locations across the UK there is plenty to discover.

To get your discount just call: 0330 053 7000 and quote: •

OWNER10 – for you 10% owner discount

•

OWNFF – for your friends and family discount

Please note your discount needs to be applied at the time of booking.

...for effortless investing Investment Purchasing With the arrival of our latest parks from Aria Resorts we are pleased to be able to introduce some investment buying options, giving you the opportunity to benefit from the UK holiday property market with a fixed 7% NET return for a period of 3 or 5 years.

Prices for investment properties start from just £155,000 for a brick-built cottage on the Isle of Wight; or you could choose one of our stunning boutique barns at Retallack Resort & Spa, where we are offering an up to £10,000 stamp duty contribution on selected properties until 18th September.* * Terms and conditions apply, please enquire for full details.

Investment Buying at a Glance

• Handsfree investment

• Fixed annual return of 7% per annum**

• Meets qualifying Furnished Holiday Let criteria for tax purposes during investment period†

• Properties built to ICW standards and sold with a 10-year structural warranty^

• Capital appreciation potential

• Up to 999-year lease

• Pensionable income

• Mortgageable^^

To find out more about investment purchasing visit: www.awayresorts.co.uk/holiday-homes/buy-tolet/investment/ or call 01637 882 402

• Choice of 3- or 5-year investment term

**The Away Resorts' investment option is available at selected resorts, on selected properties exclusively to qualifying investors for a period of 3 - 5 years.

Terms and conditions apply. †We advise you to approach a specialist tax advisor to ensure you can make the most of your investment purchase. ^Available on Retallack properties only. ^^Subject to status. If you do not have a mortgage or finance provider, we may be able to introduce you to one. Your capital is at risk, and you may not get back the amounts you invest when you come to sell the property. Your property is at risk of repossession if you do not keep up your payments as they fall due.

Bulletin Take a more leisurely pace Visiting St Ives Bay should be all about slowing down and so we ask that you take the same approach when driving around the park.

With the Summer holidays approaching there will be lots of little ones darting about and families enjoy a leisurely pace so please drive at a maximum 10mph around the park to ensure we all stay safe and happy. As our roads are classed as public highways this means that unfortunately no E-Scooters or Quad-Bikes, or equivalent, can be used whilst on site.

Season end We have had some fantastic news that our application for a longer season has been accepted, meaning even more use of your Holiday Home for you! We look forward to being able to confirm full details with you in the near future.

Board

Stay in touch If you need us for anything our Guest services email address is: stivesbayguestservices@awayresorts.co.uk

Storage solutions Storage boxes for owners' Holiday Homes are in high demand and currently take 12 weeks to be delivered by our suppliers.

We do order in bulk to help reduce the waiting time. As a reminder in the Purchase Agreement - Storage Boxes must be purchased and installed by Away Resorts - The Asgard Edition Shed currently retails at £750.00, including base in the ground and building/installation. This offering ensures that the Storage Boxes are kept neat and tidy, blending into the environment, whilst also meeting our requirements for commercially graded fire safety.

Recommend a friend and get £500 off your pitch fees!

Refer more friends and you could get up to £1000 account credit!

Wouldn’t it be great if your friends owned a holiday home here too, to enjoy the park with and spend more quality time together!

If you know anyone who would love it as much as you do, why not recommend them?

If they go ahead and purchase a holiday home through us, completing within 12 months of your referral; we will give you an account credit of £500 as a big thank you! If you then recommend a second person you will get £750 account credit, and a third you will get £1000 account credit.

We will make it really easy for you and your friend too, there is no hard sell here - just pop along with them to Holiday Home Sales and we’ll show them around the park, or ask them to call us on 01929 448 901 and quote ‘I’ve been referred by (your name)’, or grab an Owners' Referral Form from us, fill it out and we’ll do the rest!