The Lower Hudson Regional Information Center
NEW LHRIC Offerings Service
See the Section On….
Computer-Based Testing Readiness Review
Planning and Support Services
Data Analysis
Professional Development Services
DDA/CIO Shared Support
Professional Development Services
In-district instructional technology coaching and professional development (Model Schools Plus)
Professional Development Services
Data Integration (Secure Data Integration and Extract Library)
Student Data Services
APPR Data Software Systems Support
Teaching and Learning Service
Naviance Support, College and Career Readiness Guidance Systems
Teaching and Learning Service
Instructional Software in Support of Common Core Standards (support for new adaptive software)
Teaching and Learning Service
Mobile Device Management Coming Soon:
Technology Support Services
• Student Information System, School Tool from Mindex. • Customized District Mobile Apps
Technology Support Services LAN Support The LAN Support Services provide seamless technology support for all networking, hardware repair, telecommunications, and help desk needs including service and support for file servers, workstations, network operating systems, closet electronics, and a variety of peripherals, and printers. Service is offered through a variety of support options ranging from onsite support to remote support. Districts participating in our service have the opportunity to take advantage of our broad level of experience in supporting and maintaining educational networks and benefit from a shared pricing model. Additionally, the service offers: • Maintenance of technical support contracts with vendors.
• Technology evaluation, design, planning and development and onsite technical guidance. • Field tests of new technologies and updates, patches and new versions of current products. • Central distribution of patches, updates and anti-virus software. • Monitoring of technical support issues and service delivery through a centralized web-based help desk solution. • Training and support through inhouse and third party partners. • After hours support for network emergencies.
Hardware Repair CoSer: 510 & 611 The Hardware Repair Service provides warranty and non-warranty repair for Dell, Apple, and HP as well as non-warranty repair for other manufacturers’ equipment including Smart boards, projectors, etc.
Trained and certified technicians are dispatched to the problem site and conduct on-site repairs or equipment removal for in shop repairs.
In-District Technology Support CoSer: 510 & 611 The In-District Support Service provides day-to-day responsibility for the complete management of the desktop and local area network. Support is provided by experts who take care of service and support issues and provide help with the implementation of technology.
Remote Backup Data
CoSer: 611
The Remote Backup Service ensures that data is protected from loss. District data needs be secure and protected from loss due to
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