AVA- Your Community Concierge

Engaged and active residents are happy and loyal residents.

REBOOT THE WAY YOU ENGAGE YOUR COMMUNITY WITH AVA. 3

Hi, I’m AVA. Let’s talk about how I can help you reboot the way you engage your community…

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Sure, I can help your residents with basic stuff like paying rent and submitting a maintenance request. But that’s just the beginning. My advanced tools help residents in every part of their lives and make your property stand out.

As your community concierge, my job is to make your job easier, while connecting you to your residents.

We know there are two things that keep property owners up at night: occupancy levels and overall operating costs.

■ AVA increases occupancy by giving residents tools for easy referrals.

■ AVA increases occupancy by providing amenities that set your property apart from the competition.

■ AVA lowers operating cost by reducing tenant turnover.

■ AVA lowers operating cost by streamlining communication, automating tasks, and reducing man hours.

Engaged and active residents are happy and loyal residents.

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For community managers, AVA provides a better platform for communication and engagement. AVA streamlines work processes and delivers more centralized, more efficient, and more effective methods for managing a variety of tasks. From one central dashboard, community managers and leasing agents can see all requests, rsvps, and stats, and engage with the community in an easyto-use platform. As your virtual assistant, AVA will help you increase community engagement, reduce resident stress, and ultimately make your facility a better value.

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For residents, AVA makes day-to-day living easier.

Handling everything from event reminders to Uber integration means AVA will quickly become your new best friend. Need to make a dinner reservation? Ask AVA. Need to submit a maintenance request for the garbage disposal? Ask AVA. If it happens in or around your apartment community— just ask AVA. It’s your one stop app for everything you need. We make living easy.

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Challenge: Engaged residents who feel they’re a part of a community are more likely to stay and to refer friends. So, a community managers should engage each resident and involve them in the community.

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AVA’s Solution: AVA continually engages residents and encourages them to become active participants in your community.

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Community event calendar Amenities reservations Push notifications and reminders Online marketplace

Challenge: Leasing Agents and community managers currently utilize a wide variety of systems and methods to communicate with residents. This leads to errors, lost messages, and wasted time. The process for tracking and managing these incoming requests is exhausting and inefficient.

AVA’s Solution: AVA provides a centralized platform where your team can carry out all functions of the community.

AVA works with the systems you already have while streamlining the entire process. From reserving common areas to submitting emergency work requests, AVA handles it all with ease.

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Maintenance work order system In-app messaging platform Automated push notifications Emergency alerts Clubhouse booking and scheduling module

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Challenge: Residents who feel heard and feel taken care of are happier residents. Communication between residents and community managers needs to be easy, efficient, and effective.

AVA’s Solution: AVA is a communication wizard. Through email, push notifications, reminders, and in-app messaging, AVA seamlessly connects management to residents.

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Maintenance requests Main office messaging Courtesy officer requests Rent notifications Renewal reminders Received package notifications

Challenge: Residents want additional perks that make their lives easier. Any additional option to decrease their stress is a benefit that sets you apart from competitors.

AVA’s Solution: Residents can do it all through the AVA app.

Our custom development team has created integrations with many of the most popular lifestyle apps. Through AVA, your residents can access Uber, Google Dining, OpenTable, and more without ever leaving your portal.

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Online marketplace Uber integration for ride scheduling Open Table integration for reservations Dining guide

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With over 10 years of experience in the multi-family housing industry, we specialize in the needs of apartment owners, leasing agents, and community managers.

After spending years talking with and listening to community managers, the team at AVA realized there is a huge need for a centralized, streamlined resident communication system.

AVA was built from the ground up to help apartment managers connect with residents in a fast, efficient,

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effective, and fun way. Only AVA connects all the pieces you already have in place and provides the pieces you don’t. Our development team has spent the last 18 months building an app specifically for you.

Becoming an AVA community will increase your resident engagement and improve how your residents communicate their needs and issues.

Increased engagement coupled with better communication and faster issue resolution will increase resident retention, improve resident reviews and increase referrals.

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Ready to meet AVA? To setup a free demo, call 251-650-2200 or go to avaconcierge.com today!

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