Aurora Fjord Cabins Guest Info

Page 1

Guest Information book@auroraspirit.com www.lyngen.com/+4791907471 Online Version Aurora Fjord Cabins

Please DO NOT turn off the heating when you leave! There is a Heat Pump in the hallway which cirulates warm & cool air.

You can unload your luggage at the cabins, but please move your car to the carpark. Do not park on the terrace next to the cabins Do Not turn off the litte tap attached to the main tap in the kitchen as this will stop the dishwasher from working.

Stove Safety Feature - If there is a beeping sound in the kitchen, please reset the silver box above the the stove top.

Please check out www.lyngen.com for up to date tour information.

Please Do Not remove the key from the keybox. You can lock the cabins from the inside.

There are no staff on site after 16,00 so please email

book@auroraspirit.com or send an SMS to 0047 91907471

Welcome to Aurora Fjord Cabins

Dear Guest

Thank you for booking with us and we hope you enjoy your time herer at Aurora Fjord Cabins.

We have completed this welcome pack with information and tips to ensure you have a good stay with us.

Please take a few minutes to read through this information as we want people to get the most out of staying here, so if you have any questions please let us know.

You can call (0047) 919 074 71 between 09.00 and 17.00 for general advice and booking info.

Outside of these hours please email book@auroraspirit.com & we will get back to you on the following day.

Key - Please keep the key in the keybox at all times, you can lock the cabin from the inside.

WiFi: There is complimentary WiFi at the cabins and at Aurora Spirit Distillery however due to the rural location it maybe a lot slower than you are used to and in extreme weather conditions it may stop.

Thank you - The Aurora Fjord Cabin Team

Ferry Information

If your journey includes the via the Ferry at Breivikeidet or Olderdalen please check out the ferry time below.

Please check 175.no before travelling as the ferry can close at short notice

FERRY TIMETABLE

PARKING

When you arrive at Aurora Fjord Cabins please be advised that you cannot park directly outside but you can drive to them to unload your luggage. The road is VERY narrow and there is no turning space so you may have to reverse out. Once you have unloaded your luggage please park in the car park (near cabin 1 and the wind sock.) Please only use 1 space for your car and be mindful that others will need to park here too.

Please use your discretion in extreme and icy conditions as the road can be slippery. We do aim to clear the roads from snow regularly however as you can appreciate conditions can change quickly.

If you get into difficulties please contact your hire car company as they will be able to assist.

DEPARTURE INFORMATION

Please vacate the cabin before 10.30 am

Please load the dishwasher and turn it on

Please remove the bed linen and leave in the bathroom.

Please place your trash & recycling in the designated bins near cabin one.

EXTREME CONDITIONS

Obviously we are in the Arctic & the weather can change quickly.We do our best to keep the access road clear, however we can have a meters of snow fall in a few hours, so please be mindful to plan your journey as we can all get caught out on occastion

TOP TIP

On departure day ensure your car has been cleared from snow and has defrosted well. It can take at least 30 minutes to do this, so we suggest you build this in to your departure schedule.

We also suggest you park your car facing outwards, as it is easier to drive forwards on departure, rather than having to reverse out !

House Rules

We want you to feel at home, and as such ask that you please treat the cabin as you would your own home. We don’t have a long list of house rules, but please ask that you adhere to the following.

Please remove all outdoor footwear in the hallway. Skis, poles and other outdoor equipment are not permitted in the cabins, so please leave these outside. No smoking inside the cabin a deep cleaning fee will apply if this is not adhered to.

Please be mindful of our neighbours, this is a peaceful and tranquil spot and we want to keep it that way. Do not place sanitary items, nappies or other objects (other than toilet roll) into the toilet as we only have a septic tank and any costs incurred will be passed on to the guest/guests.

Cleaning We respectfully ask that you leave the cabin in a clean and tidy state. We do not expect a “deep clean” and want you to enjoy your holiday, however we do reserve the right to issue an excessive cleaning fee if needed. Excessive cleaning fees start at 300 NOK per hour.

STRICTLY NO Snow Spikes to be worn inside the cabins

Please DO NOT turn off the heating when you leave Thank you!

Dishwasher

Please DO NOT turn the little tap which is attached to the main tap in kitchen as this will isolate the water to dishwasher. If this dishwasher does not work this will be the reason.

Stove Top Safety Feature

Due to strict safety regulations here in Norway the cooker and stove top have a system built in that prevents fire. On occasion this may cause the cooker and stove to stop working. If this is case please take the following steps:

There is a little silver box above the stove top on the extractor hood. Try resetting this.

If this does not work: In the hallway there is a main fuse box, please turn off the fuse marked F3 VVB and this resets the stove, simply turn this off and on again and this will override the system.

All of the above usually sorts the problem.

Underfloor Heating

There is Underfloor heating in both the bathroom and hallway, it can take some time to heat up once it has been turned up. If it does not appear to be working please turn the dial all the way off and then on again,( you will hear it click) and this should reboot it.

Self Catering

Our cabins are fitted with everything you need for a self catering vacation and have a fully fitted kitchen which includes a dishwasher, microwave and oven. The Cabins are self catering so please bring any additional items needed with you, we do not supply shampoo, conditioner or other personal items, but toilet paper, dish washer tablets and dish soap are included. If you need more during your stay please contact us. We do not provide any additional food or condiment items (eg salt & pepper).

BED LINEN AND TOWELS

We provide bed linen and towels for the number of guests booked into the cabin.

HEATING

There is under floor heating in the bathroom and hallway. Please do not turn this off in winter (October to April) as its important that the cabins stay warm. There is also a airconditioner/warm air pump in the hallway which you can use to either heat or cool the cabins. There is a small fan in the living room which only circulates cold air.

ENVIRONMENTAL AWARENESS

We are environmentally conscious here at Aurora Fjord Cabins so due to this we use recycled and natural ground water for the toilet. Due to this the water may appear discoloured, this is perfectly natural and does not mean it is not clean.

RECYCLING

We have glass, plastic and food containers situated near Cabin number 1. Please place your items in here. Drinks Cans and plastic bottles can be left in bags in the cabin when you leave.

Places to Eat & Drink

One of the beauties of Lyngen is that it's an undiscovered gem, one of the downsides with this is not having an abundance of restaurants and dining experiences. That's the way of the world, you cant have it all! But there are still some brave locals that have chosen to establish serving places, even though resident numbers are dropping and the scale is not tipping in their favour. Show these guys some love, starting a small business in the outskirts of Norway takes willpower and guts!

Arctic Grill

Agrillbarwithfoodforeveryoneitservesvariouslunch dishes,salads,baguettes,pizzas andagoodrangeof burgers.

Openfrom15:00to20:00everyday.

Checkout@frydinterioronsocialformoreinformation

T:+47 48118392

LocatedinthecentreofLyngseidetnexttotheSparShop.

PåØraisacosycaféfamousforitscakesandgoodfood about20minutesfromSvensby.

ItisusuallyOpenfrom10:00until17:00MondaytoFriday and10:00until15:00onSaturdays.

LocatednearSvensby-Ørveien219064Svensby

På Øra

Shops

From grocery stores to sports shops and electronics, we actually have most of what you need on our small peninsula. There are many more to be found on google, these are just some of the major ones we thought you might need!

Coop Extra - Supermarket

Open from 07:00-23:00 Monday-Saturday. Closed on a Sunday

Address: Parkveien 32, 9060 Lyngseidet, Troms.

SPAR- Supermarket

Open from 08:00-21:00 Monday- Friday, 9:00-20:00 Saturday. Closed on a Sunday.

Address: Strandveien 10 9060 Lyngseidet, Troms.

T: 47 932 40 005

Best - Fuel Station

The Best fuel station is open 7 days a week and sells everything from oil to ice cream. It is situated next to the COOP supermarket in the village and does stock essentials like bread and milk and other food items.

Open from 8:00 to 21:00 Monday-Friday, 8:30 to 21:00 Saturday & 11:30 to 21:00 on Sunday

T: +47 77 71 03 30

Address: Parkveien 9, 9060 Lyngseidet

Elektro-sport - Sports, Ski Rental, Clothes & Electronics

Everything you need for sports & outdoor activities. They also rent out skiequipment and do minor repairs!

Open from 10:00 to 16:00 Monday to Friday

T: +77 71 16 00

Address: Strandveien 16, 9060 Lyngseidet, Troms.

Lyngseidet Bilverksted - Garage

The place to call if you have engine problems, driven off the road or just need some car related supplies

Open from 09:00-16:00 Monday-Friday.

T: +47 77 71 01 55

Adress: Skoleveien 1, 9060 Lyngseidet, Troms.

Emergency numbers

In Norway we operate with three different numbers depending on the emergency. Please try to remember these numbers or even better save them on your phone. In the case that you forget which number goes where, just call any of them! The operators on these lines have the ability to transfer you quickly to the correct department, so the most important thing is that you pick up the phone.

For situations that are not life threatening or do not require immediate attention you can call the department office for help or to book an appointment:

Emergency Room (National) +47 116 117

Troms County Police District +47 777 96 000

There is a medical centre in Lyngseidet for non emergencies

(0047) 400 28 500 or 116 117

110 112 113 Fire Police Medical

Avalanche Forecast

In Norway The Norwegian Water Resources and Energy Directorate (NVE) publishes bulletins and forecasts, these are published according to international standards and follow the danger scale below.

Please remember though that the bulletins and forecasts are valid for a larger area and give general information about the avalanche conditions.

Use the alerts, data and maps at your own risk. It is subject to errors and omissions. A warning is an aid, not a fact. Always make your own reviews locally. The warnings are based on available observations and meteorological forecasts and apply at regional level. The relationships can be complex and differ from what has been notified, so please check!

In the case that you trigger an avalanche, please contact the police immediately and provide them with the details, even if nobody was caught in it! Rescue in Norway is free of charge and unnecessary operations are often started because the authorities don’t know whether someone was caught or not.

Take care!

Weather forecast

We have several forecast providers in Norway, but the most commonly used on is YR.NO Please remember though that weather in northern-Norway is infamously hard to predict, mainly due to a huge variation in the topography and polar lows, weather systems notorious for their unpredictability. So do not trust the forecasts a 100%, especially not several days in advance. The forecast for the day before though is usually fairly accurate!

Remember to always give yourself a window when planning your tours. You dont want to get caught in a blizzard whilst in high mountain terrain.

Visit www.yr.no for daily updated forecasts Troms County Police District +47 777 96 000
Visit www.varsom.no for updated avalanche bulletins (Also available in english)

Activities & Tours

We have teamed up with some local partners here in Lyngen who pride themselves on giving unique and authentic experiences.

They offer great tours with variety and excitement in mind.

AURORA SPIRIT DISTILLERY

The worlds most Northern Whisky Distillery is right on the doorstep of the cabins -Seasonal opening times apply so please check www.bivrost.com for opening hours.

To book Snowmoblie Safari's, Dog Sledding, Whale Watching & other activites check out

more & book

Read
www.lyngen.com www.lyngen.com

RECYCLING

There are some glass, plastic & food recycling containers near Cabin One.

There are also different coloured bags in the cabins for plastic and food waste.

Green for Food (organic waste only, no packaging). Purple Dots for plastic

Please place the bags in the containers.

Please leave soda bottles & Drinks Cans eg beer, in the cabins!

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.