Portfolio UX Designer / UX Researcher - Audrey Deprez

PORTFOLIO UX DESIGNER / UX RESEARCHER

AUDREY DEPREZ

BRUSSELS

+32 472 62 88 14

HELLO@AUDREYDEPREZ.BE

I am Audrey Deprez, a proactive, empathetic, and enthusiastic designer based in Brussels.

AUDREY DEPREZ UX Designer

From Brussels Since 18 October 1993 +32 472 62 88 14 hello@audreydeprez.be

I have specialised in Web Design since 2016, and earlier this year, I completed my training in UX Design to enhance the quality and effectiveness of digital content.

With curiosity, empathy, and integrity as my core strengths, I am eager to take on a full-time or part-time UX role.

HARD SKILLS UX Design UX Research UX Copywriting UI Design Web Design SEO

SOFT SKILLS People-focused Solution-oriented Empathy Curiosity Creativity Team player

TOOLS Figma Miro Adobe CC (XD, Photoshop, Illustrator) Canva Google Analytics Google Search Console Google My Business Wordpress (Elementor + Divi) Joomla (pagebuilder) HTML/CSS/Javascript

WORK EXPERIENCE

EDUCATION

Freelance Designer at I haven’t found my agency name yet Brussels (January 2024 - Now) I design impactful and efficient websites to create positive user experiences, using Design Thinking and the Kanban methodology.

Professional Diploma in UX Design at UX Design Institute (Mars 2023 - January 2024)

Team Leader Web at Risc Group Skydoo Brussels (January 2019 - June 2021) I led a cross-functional team in a fast-paced creative agency environment, covering areas such as web analysis, planning, research, usability testing, and web development, to successfully manage multiple tasks and deliver projects on time. I also created a roadmap for improving the quality of deliverables.

Web Designer at Risc Group Skydoo Brussels (September 2016 - December 2018) I translated client briefs into a stunning, branded, and efficient websites using Design Thinking and Design Sprint, while employing a variety of tools and technologies including WordPress, HTML, CSS, JavaScript, and SEO marketing.

Bachelor in Multimedia Writing at ISFSC (September 2012 - June 2015) VOLUNTEERING Communication manager at Bruxelles Est Volley Club (September 2023 - Now) I redesigned the club website (UX/UI Design and photography). I also created weekly content to communicate news (results, events, and general information) on our social networks and website.

LANGUAGES French: Native English: Professional efficiency Nederlands: Passive skills

EXTRA Driving licence

with love. always.

Intensive project at UX Design Institute

I.HOTEL WEBSITE

UX DESIGN Case studies I. Hotel website II. Website Grâce B. Mariée

Context This intensive project is part of the UX Design Institute training programme.

I successfully completed all the required steps to create an annotated prototype of a hotel website, focused on delivering a positive user experience.

SKILLS

The full UX process I used the methodology of Design Thinking.

Validate Research

Analysis

Design Prototype

Tools

I used Google Forms, Miro and Figma.

Build

Test

Competitive benchmarking Online survey Usability test Note taking Affinity diagram Customer Journey Map Flow diagram Interaction design Prototype mid-fi Annotations

Research Observe and analyse the behaviours of real users to understand and define the needs and objectives that the product must meet.

COMPETITIVE BENCHMARKING I identified four websites to benchmark against and defined the aspects I wanted to examine (homepage, search and select, results page). I reviewed each website by taking screenshots and writing detailed commentary on my observations.

ONLINE SURVEY I defined my research objectives by creating an online survey using Google Forms. The survey was distributed via social networks (Facebook and LinkedIn) and email. The goal was to gather insights into the habits and needs of users who had recently booked accommodation through a website.

NOTE TAKING Based on two user interviews previously conducted by the UX Design Institute, I took notes on the objectives, behaviours, context, positive interactions, and pain points for each stakeholder.

I also conducted a user test myself and incorporated the findings into these notes.

The aim was to create a comprehensive summary of these recordings and use this data to design a website that delivers an positive user experience.

Analysis Interview and analyse the behaviours of real users to understand and define the needs and objectives that must be met.

USABILITY TEST I conducted the test with a stakeholder experienced in booking hotels online. The script I had prepared beforehand guided me through all phases of the test. I asked him to complete two tasks on two different hotel websites to better understand and define his needs and objectives.

AFFINITY DIAGRAM Using the notes from the two videos and my usability test, I created an affinity diagram, completing the entire process within an hour.

1. I began by writing each idea on a separate post-it note, using a different colour for each person, and sticking them all on the wall.

2. Then, I grouped the post-its together and assigned a name to each group to summarise the category.

I repeated this process twice to ensure the most logical grouping.

CUSTOMER JOURNEY MAP Using the affinity diagram, I retraced the customer journey, translating the research data into a structured document.

This document highlights: - Goals - Behaviours - Positive points - Pain points

Design Define digital experience interfaces through mock-ups (hypotheses) that address the user needs identified in the initial phase.

FLOW DIAGRAM I created this flow diagram using Miro, mapping the journey from the homepage to the payment screen. Each screen or state is represented by a box, and each interaction by a circle.

The aim was to design the most suitable flow for our users now that we understood their objectives, behaviours, and both positive and negative experiences.

INTERACTION DESIGN Having spent considerable time understanding and articulating the problem, I am now ready to move into 'solution mode' and begin addressing it.

Building on the flow diagram I created, I sketched the screens and screen states for users navigating through my desktop app.

This step was crucial before prototyping and digital wireframing, ensuring that all identified issues and user goals were addressed.

Prototype Define digital experience interfaces through prototypes allowing for iterative testing and refinement.

PROTOTYPE MID-FI I designed a mid-fidelity prototype using Figma, covering all screens from the homepage to the payment page.

The prototype includes sufficient detail and interactivity to test the high-level flow, text, and basic interactions, although the layout has not yet been fully designed.

ANNOTATIONS I also created a set of annotations to guide developers in accurately building the product.

Of course, the design should be validated and refined before development begins.

First mission freelance

II.WEBSITE GRACE B. MARIÉE

UX DESIGN Case studies I. Hotel website II. Website Grâce B. Mariée

Just checking the UX

Context

This first professional assignment marked the beginning of my career as a UX Designer. The objective was to assess the site's user experience and ensure that visitors could achieve the website's two main goals: browsing the catalogue and booking an appointment online.

The full UX process

SKILLS

I used the methodology of Design Thinking.

Competitive benchmarking Online survey Usability test Note taking Affinity diagram Customer Journey Map

Validate Research

Analysis

Design Prototype

Tools

I used Miro and Figma.

Build

Test

Research

Analysis

Observe and compare the behaviours of real users to understand and define the needs and objectives that must be met.

Interview and analyse the behaviours of real users to understand and define the needs and objectives that must be met.

USABILITY TESTS Conduct three user tests to check for cognitive bias. I selected users based on their marital status: - One who wants to get married - One who is getting married soon - One who is already married

AFFINITY DIAGRAM I wrote a post-it note for each thought, comment, or behaviour my stakeholder expressed. I then sorted these post-its into categories and named each group. Finally, I created an affinity diagram of the user journey to identify the positive aspects and pain points throughout the process.

NOTE TAKING Based on these three user interviews, I took notes on the objectives, habits, behaviours, context, positive interactions, and pain points for each stakeholder.

The goal was to identify pain points so they could be addressed as a priority.

CUSTOMER JOURNEY MAP I created the map to clarify the user's experience as they navigate.

Several key recommendations were presented to enhance the user flow.

“ Everything went like clockwork from start to finish, and I can't wait to use my expertise to support businesses that prioritise putting the user at the heart of their focus! “

first assignment of a long series.

THANK YOU FOR YOUR TIME Can you give me some feedback?

HELLO@AUDREYDEPREZ.BE