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Guests are just arriving at the hotel lobby. A member of the hotel’s reception personnel A nice couple enters their room, room no. 21 to be exact. Although exhausted is checking them in, making a note of their special requests (room temperature, food from a long trip, they notice their room is cooled to a pleasant temperature, preferences, etc.) and unlocking their in-room telephones. the cutains are drawn and quiet music gives them the comfortable feeling of a home-like environment.
Eager to let their friends know they have arrived safely, they After that they let the reception know they send an e-mail via the TV set, enclosing a link to the hotel will take a nap, and so all their calls should golf-course photos they noticed on the hotel information be transferred to their voice mail. portal.
Luckily, she carries a laptop with her, even though this is not a business trip.
After her nap she notices a tiny message-waiting indicator on the room telephone.
She notices a welcome message on their TV set, greeting them and wishing them a pleasant stay at the hotel.
LTIMEDIA HOSPITALITY SOLUTION SERVICE SUITS:
Iskratel Hospitality Solution is all about ensuring the right telecommunications infrastructure for the provision of telecommunications, entertainment and building-automation hospitality services.
The right infrastructure for advanced hospitality services
The SI3000 Multimedia Hospitality Solution is a diverse, multi-vendor compatible infrastructural concept. Because of assured comfort and efficient service provision, the solution enables a fast return on investment which is crucial for every hotel manager.
Her office is letting her know that she accidentally left an old version of some documentation at the office and she urgently needs to send them an updated one.
Instantly, although her husband is not pleased, she turns the In the meantime, her husband checks the He finds a nice restaurant in the old part of town over the hotel room into an office. In a few minutes she connects to latest basketball results on the TV sports hotel TV portal using a wireless keyboard and remote control. They leave for dinner as soon as she finishes her work. her corporate network through the hotel’s WLAN and sends channel. the updated documentation by e-mail.
SI3000 OSAP
2
There are no problems but challenges
7
OUR EXPERIENCE YOUR SUCCESS
Iskratel is a well recognized leader in providing complete telecommunication solutions for carriers and private networks. The SI3000 MHS brings Iskratel’s rich networking experience into the hospitality environment. The solution provides the richest possible entertainment and communication possibilities, improved guest satisfaction and increased profitability.
ENHANCING GUEST EXPERIENCE AND HOTEL PROFITABILITY SI3000 MHS - MULTIMEDIA HOSPITALITY SOLUTION A member of the SI3000 OSAP product family A Move to IMS
Iskratel SI3000 MHS - Multimedia Hospitality Solution is a complete telecommunication solution for hotels, small residential areas, health-care centers, business centers, cruise ships and similar environments. It offers a bundle of voice, data, multimedia and advertising services. At Iskratel, specific networking needs of the hospitality industry are well understood; the company is continuing to focus on converged guest communications.
ENTERTAINMENT
COMMUNICATIONS
OTHER SERVICES
Iskratel’s solution results in:
- WELCOME MESSAGE
- VOICE MAIL
- MANAGING GUEST REQUESTS
- DIGITAL LIVE IPTV CHANNELS
- WIRELESS INTERNET
- CHECK-IN
Increased profitability, guest retention and perception
- PAY TV
- MESSAGING
- ROOM TELEPHONE LOCK/UNLOCK
- VIDEO ON DEMAND
- WAKE-UP CALL
- ROOM STATUS
- GAMES ON DEMAND
- CALL TRANSFER
- ROOM TEMPERATURE
- TV INTERNET ACCESS
- CALL WAITING
- MINI-BAR STATUS
- HOTEL INFORMATION PORTAL
- TV EMAIL
- VIEW BILL
- xDSL
ISKRATEL, d.o.o., Kranj Ljubljanska c. 24a, SI 4000 Kranj, Slovenia Phone: +386 (0)4 207 2000, Fax: +386 (0)4 207 2712 e-mail: info@iskratel.si
www.iskratel.com
Iskratel Electronics, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 34 96, fax: +386 (0)4 207 29 91, e-mail: info-ite@iskratel.si, www.iskratel-electronics.si Iskrateling, Ljubljanska cesta 24a, SI 4000 Kranj, Slovenia, phone: +386 (0)4 207 62 76, fax: +386 (0)4 207 62 77, e-mail: info@iskrateling.si, www.iskrateling.com Monis, Oktyabrskoy revolucii str. 99, UA – 61157 Harkov, Ukraine, phone: +380 577 15 80 00, fax: +380 577 15 80 16, e-mail: monis@monis.com.ua, www.monis.com.ua Iskrauraltel, Komvuzovskaya str. 9a, 620137 Yekaterinburg, Russian Federation, phone: +7 343 210 69 51, fax: +7 343 341 52 40, e-mail: iut@iskrauraltel.ru, www.iskrauraltel.ru Iskrabel, Harkovskaya str. 1/601, BY - 220073 Minsk, Belarus, phone: +375 17 213 03 36, fax: +375 17 251 74 59, e-mail: pihtin@iskrabel.by Iskracom, Naurizbay batyra 17, office 213, 050004 Almaty, Kazakhstan, phone: +7 327 2917 166, fax: +7 327 2917 166, e-mail: a.nikonov@mail.ru ITS Iskratel Skopje, Kej 13 Noemvri, Kula 4, 1000 Skopje, Macedonia, phone: +389 2 323 53 00, fax: +389 2 323 53 99, e-mail: info@its-sk.com.mk, www.its-sk.com.mk
Guest services enabled by Iskratel’s solution are well-suited to the needs of contemporary business and leisure guests. Iskratel SI3000 MHS - Multimedia Hospitality Solution is intended to create a home-like, as well as a business-like environment for hotel guests. Quality and diversity of offered hotel entertainment telecommunication and business services increase their consumption.
SI3000 MULTIME Improved personnel productivity Quality and effective operations by the personnel come as a result of an effective management. Benefiting from Iskratel SI3000 MHS services, the personnel operating expenses are reduced. At the same time personnel efficiency is maximized. The property-management tasks are optimized: wireless personal devices, well-adjusted voice and data services improve personnel operations like in house-keeping, managing guest requests and managing room statuses.