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Case Study

Western Scotland NHS Hospital Audere Medical Services Limited has built and developed a strong working relationship with the Estates Department and the Decontamination Lead of this large Scottish hospital over a number of years. Working with two of the hospital’s on-site departments we are responsible for the quarterly services and tests on multi-manufacturer washer disinfectors and sterilizers. Services provided

Equipment serviced

• Maintenance

• Washer Disinfectors

• Emergency Repairs

• Sterilizers

• Calibration and Validation • Upgrades • Spares and Consumable Parts • Service Contract Schemes

“Audere provide us with a professional, prompt and thorough service. We use equipment from different manufacturers and instead of having to make separate arrangements for engineers from each company to service the equipment, the Audere team is qualified to work on all of them.” Decontamination Lead, Western Scotland NHS Hospital

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study

Central England NHS Trust We have been working with this NHS Trust hospital for over five years and have established a very good relationship with them. We service and validate all the decontamination equipment on each of their sites. We provide 24 hour breakdown cover and respond to call outs within four hours to help the department reduce any downtime should any of their equipment fail. Due to the size of this contract, our engineers and technicians are often on-site sometimes five days a week, testing and maintaining the equipment. The quality of the work we have provided has also resulted in Audere Medical Services Limited being contracted to undertake other works including repairs and installations to R.O. systems for washers, water sampling and testing and steam and purity testing. We have recently started testing the Trust’s AERs. Services provided

Equipment serviced

• Maintenance • Gas Plasma • Emergency Repairs • Sterilizers • Calibration and Validation • Washer Disinfectors • Spares and Consumable Parts • Ultrasonics • Service Contract Schemes • Trolley Washer • Steam Quality and Purity Testing • Steam Generators • R.O. system repairs & Installation

• Automated Endoscopy Reprocessors

“Audere Medical Services have always provided a first class service. Their work is completed to a high standard, they are very reliable and when we ask them to undertake a task, we know they will.” Contracts Manager, Central England NHS Trust

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study

North West England Private Hospital This private hospital is an established customer of Audere Medical Services Limited. We have been working with their Theatre Sterile Services Department for over ten years and our engineers are on-site on a weekly basis. Our contracts include multi-manufacturer sterilizers, washer disinfectors, automated endoscope reprocessors and steam generators as well as other generators. Additional works have included relocating and revalidating washer disinfectors to different departments and various upgrades and alterations as requested by hospital teams. In-house training has been provided to the hospital staff. Services provided

Equipment serviced

• Maintenance

• Sterilizers

• Calibration and Validation

• Washer Disinfectors

• Emergency Repairs

• Automated Endoscope Reprocessors

• Upgrades

• Steam Generators

• Chlorinating filter system & replacement filters including water samples • Spares and Consumable Parts • Service Contract Schemes • Training • Microbiological testing of water supply “Their engineers are experienced, their customer support team are friendly and over the years we have been able to depend upon their reliability. Their multi-manufacturer knowledge has been of great benefit to us.” Theatre Manager, North West England Private Hospital

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study

Western England Private Hospital This private healthcare hospital is a relatively new client of Audere Medical Services Limited. We are currently servicing and validating AERs on a quarterly basis and also providing breakdown cover to maintain the equipment and minimise downtime. Services provided

Equipment serviced

• Maintenance

• Automated Endoscope Reprocessors

• Reprocessors • Emergency Repairs • Calibration and Validation • Spares and Consumable Parts • Service Contract Schemes

“In the short period of time we have contracted the services of Audere, we have been very pleased with the level and quality of service provided.” Theatre Manager, Western England Private Hospital

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study

Cheshire NHS Trust Hospital Audere Medical Services Limited provide maintenance, calibration and validation services for 15 machines located in four different departments. We also provide breakdown cover. We employ a team of Authorised Persons (Decontamination), all of whom have been trained to UK and EU protocols all major UK, European and US brands of decontamination equipment. This depth of knowledge and experience enables us to undertake these larger multi-manufacturer contracts efficiently and effectively and involving just one point of contact for the client. Services provided

Equipment serviced

• Maintenance

• Automated Endoscope Reprocessors

• Emergency Repairs

• Sterilizers

• Calibration and Validation • Spares and Consumable Parts • Service Contract Schemes

“Working with a professional company such as Audere provides us with the reassurance that our decontamination equipment is being well maintained, remains compliant and should anything go wrong will be repaired quickly. It is a large responsibility but one that Audere manages very well.” Maintenance Manager, Cheshire NHS Hospital

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study

Private Outsourced Services Provider This large sterile services department is an example of our ability to provide our specialist services to multi-manufacturer sites. We service, validate and provide breakdown cover for seven of their decontamination sites across the UK. The quality of the work we have provided has resulted in Audere Medical Services Limited being commissioned to undertake other works including repairs to steam pipework, and peripheral equipment. Services provided

Equipment serviced

• Maintenance

• Sterilizers

• Emergency Repairs

• Washer Disinfectors

• Calibration and Validation

• Ultrasonics

• Spares and Consumable Parts

• Compressors

• Service Contract Schemes

“Having just the one company to provide all that they do is most certainly of benefit to our department. We know the engineers, they know us and our equipment and they are a very reliable part of our team.” Production Manager, POSP

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study

East Midlands NHS Trust Hospital Working with the Operating Theatre Department of this East Midlands NHS Trust hospital, we test and validate their automated endoscope reprocessors. Services provided

Equipment serviced

• Maintenance

• Automated Endoscope Reprocessors

• Emergency Repairs • Calibration and Validation • Spares and Consumable Parts • Service Contract Schemes

“In our busy department, we have benefitted from Audere’s ability to keep all our decontamination equipment functioning and well maintained.” Theatre Manager, East Midlands NHS Trust Hospital

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study

Cotswold NHS Trust We are responsible for servicing and validating four automated endoscope reprocessors for use in the theatre of this hospital. The AERs are serviced and validated four times a year and we also provide breakdown cover. Our Authorised Persons (Decontamination) are on-site every week to test the equipment. Services provided

Equipment serviced

• Maintenance

• Automated Endoscope Reprocessors

• Emergency Repairs • Calibration and Validation • Spares and Consumable Parts • Service Contract Schemes

“Audere; a friendly and well organised company delivering a high quality service.” Endoscopy Manager, Cotswold NHS Trust

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study North Warwickshire Primary Care Trust Audere Medical Services Limited has maintained 35 sites for this Primary Care Trust (PCT) for a number of years. Included are the PCT’s multi-manufacturer sterilizer and washer disinfector portfolio; as well as a range of peripheral services including emergency repairs and training. Services provided

Equipment serviced

• Maintenance

• Washer Disinfectors

• Emergency Repairs

• Sterilizers

• Calibration and Validation • Upgrades • Spares and Consumable Parts • Service Contract Schemes • Training

“Working with a professional company like Audere is beneficial when you are responsible for a variety of equipment located on multiple sites. We know we can trust them to respond quickly and that they will complete all the tasks required of them.” Decontamination Manager, North Warwickshire Primary Care Trust

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Case Study

Yorkshire Teaching Hospitals We provide a range of our specialist services to one of the biggest NHS Trusts in the UK including the largest teaching hospital in Europe. The contract requires us to work on multi-manufacturer equipment in research and development departments. Our engineers are on-site within a pre-agreed response time to help ensure the productivity of the equipment as well as periodically testing the machines to make sure they are all operating within the statutory parameters. Services provided

Equipment serviced

• Maintenance

• Sterilizers

• Emergency Repairs

• Steam Generators

• Calibration and Validation

• Laboratory equipment

• Upgrades • Spares and Consumable Parts • Service Contract Schemes • Training

“I was introduced to Audere in a previous position and was impressed by their proactive approach and professional service. To date, they have successfully completed all the functions required of them and their fees are very competitive.” Operations Manager, Yorkshire Teaching Hospitals

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Specialists in Decontamination Technology

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited


Audere Medical Services Limited Case Studies