Audere Medical Services company brochure

Page 1

We specialise in the

Operating from a central

installation, servicing, testing,

head office, we employ a

commissioning, validation,

nationwide team of technicians

calibration and upgrading

and engineers who are

of all types of Sterilizers,

qualified to Authorised Persons

Washer Disinfectors,

(Decontamination), and

Endoscope Reprocessors and

manufacturer trained for all

Decontamination Equipment.

major UK, European and US brands.

Our customer base includes NHS Trusts, private hospitals, NHS and private dental practices, universities and laboratories.

“They’re excellent. We’ve used

“They’re very good, very

“On quality, they’re way

“They provide an excellent

them for quite a while now,

helpful, and help to sort

above everybody else.”

service throughout, they

and they have always been

out the problems.”

Contracts Manager,

have done for many years,

very good.”

Decontamination Lead,

West Midlands

and we’ll continue to use

PFI Provider

Scotland

them in the future.”

Audere Medical Services Limited Specialists in Decontamination Technology

Director of Services, Cotswolds

We understand the needs

All work undertaken complies

and requirements of our

to all necessary UK and EU

clients and work with them to

protocols incorporating HTM

ensure our services provide a

2010, HTM 2030 including

real benefit and added value

steam purity testing to HTM

for them. As the company

2031, IQ, OQ and PQ standards

has developed we have

encompassing HTM 01

Ultrasonics

continued to add to our

Publications.

Gas Plasma

Recent additions include

Audere Medical Services

the full maintenance and

Limited consistently achieved

microbiological testing to HTM

the BenchmarkQ Gold Award,

2030 for endoscope processor

the highest standard for our

equipment and TQ Audere.

ISO 9001 accreditation.

Sterilizers Washer Disinfectors Automated Endoscope Reprocessors

range of specialist services.

Audere Medical Services Ltd Oak Suite Llancayo Court Usk South Wales NP15 1HY

Audere 5 col brochure AW V2.indd 1

Tel. +44 (0)1291 671271 Fax. +44 (0)1291 673007

Email. info@auderemedical.co.uk www.auderemedical.co.uk

Audere Medical Services Limited

14/03/2012 09:27


Audere Medical Services Limited is the largest independent service and validation organisation in the UK decontamination industry. Maintenance and Planned Preventative Maintenance

Calibration and Validation

TQ-Audere

Maintenance and Planned Preventative Maintenance (PPM)

Calibration and Validation

TQ-Audere

In accordance with UK

with TQ Solutions, exclusively

A planned preventative

and European protocols,

for Audere Medical Services

maintenance programme

decontamination equipment

Limited, TQ-Audere is

will maintain the reliability

requires periodic calibration

bespoke software designed

of clients’ equipment, reduce

and validation to ensure the

specifically for thermal

the frequency of breakdowns

equipment is operating safely

validation to HTM 2010, HTM

and the resulting disruption to

and accurately.

2030, encompassing HTM 01

their department. It can also

Developed in partnership

Publications.

diagnose potential problems

These tests can be undertaken

with equipment.

either daily, weekly, quarterly

Used for testing a wide

or annually, depending upon

range of decontamination

the clients requirements.

equipment, TQ-Audere will:

We offer a range of maintenance services to suit the specific needs and

All work undertaken is

• P rovide clients with

requirements of each client.

actioned by Authorised

reporting efficiency,

These can range from ad-

Persons (Decontamination) and

accuracy and accountability.

hoc repair visits, planned

complies to all necessary UK

maintenance and validation as

and EU protocols incorporating

required by HTM 2010, HTM

HTM 2010, HTM 2030 including

2030, encompassing HTM 01

steam purity testing to HTM

Publications, to comprehensive

2031, IQ, OQ and PQ standards,

for printed or electronic

programmes as included in our

encompassing HTM 01

versions of report

Service Contract Schemes.

Publications.

• M inimise the risk of any human error (data input) • P rovide clients with options

• Enable Authorising Engineers (Decontamination)

Our manufacturer trained technicians and engineers can install equipment from all the major UK, European and US brands. We can provide professional help and advice in selecting the right equipment for our clients’ specific needs and requirements and work with you throughout the whole of the installation and commissioning

guaranteed spare parts and

• S ite inspection to include recommendations for installation • R isk assessments and method statements • Removal of existing equipment • L oad tests and calibration of installed equipment • Safety testing of new equipment

equipment has passed the

when applicable.

Our manufacturer trained

specified tests.

technicians are able to offer bespoke packages to individual client requirements. These can include additional cycles, data archive, print-outs and modifications to existing equipment.

We provide a variety of training options all complying with

Installation and Commissioning

manufacturer and HTM guidelines.

Service Contract Schemes

consumables. We provide our

We offer a range of Service

clients with competitive prices.

Contract Schemes to suit our

If we don’t have the part in

clients budgets and facility

stock our overnight traceable

requirements. From our entry

delivery service will minimise

level option through to our

any downtime of equipment.

comprehensive schemes, all our

Upgrades

clients benefit from enhanced

We provide a 24/7 emergency

is included as standard

as requested.

range of genuine manufacture

• Product selection

Upgrades

and additional formats

We stock a comprehensive

Emergency Repairs

to easily determine if the

supplied in bound files

Spares and Consumable Parts

process. This can include:

Full thermometric testing

Compiled validation results are

Audere 5 col brochure AW V2.indd 2

Installation and Commissioning

repair service. Our technicians and engineers are located throughout the UK and could be on-site within 4 hours of receiving your call. This service

productivity, reduced operational costs, an increase in performance and the peace of mind that fully qualified engineers and technicians are a phone call away.

Audere Database

is available as a stand-alone

A new service designed and

and included in some of our

implemented to provide

Service Contract Schemes.

online access to Service and

We also provide a 24/7

Validation reports for all their

telephone technical support

decontamination equipment.

helpline manned by fully

• F REE to Audere contract

qualified engineers.

Spares and Consumable Parts

Emergency Repairs

Training

customers & AE(d)s) • 24/7 Access

Training Operator training is essential to maximise the efficiency of decontamination equipment, ensure the safety of the user and enable clients to undertake their own daily checks.

• S ecure browsing with unique

Service Contract Schemes

username & password • R eports available within 48 hours of our engineer being

Audere Database

on site • Reports available to download and print

14/03/2012 09:27


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