Arizona State University’s Enterprise Technology Office continues thriving at the forefront of innovation, discovering and integrating cutting-edge technologies to support student success and uphold the ASU charter. As we transition into 2024, we remain steadfast in our goal of enriching the communities we serve through fresh tools and creative partnerships
oubled our digital transformation efforts, ng generative artificial intelligence (AI) ent and community training. By harnessing telligence and collaborating with our partners, e to evolve and elevate the experiences of Devil.
our newsroom has covered these exciting ents centered around AI, highlighting the efforts of faculty, staff and students to keep novel technologies and wield new tools y and effectively.
itments described above and throughout this n exemplify our dedication to creating an igital ecosystem that promotes creativity, n, and innovation both within the university and
73,256
Online immersion population students taking courses on Canvas
19,353
Number of VR sessions completed in Dreamscape Learn
7,341
MediaPlus new uploads
2,331
Students who completed modules in Dreamscape Learn
3,303
Total visits to ASU's "Digital Backpack"
1,715
Number of classroom incidents/requests resolved
1,369
Tech Hub clients served
130
Number of classroom orientations completed:
33,040
Visits to Learning Experience (LX) lx.asu.edu
7,494
LX: Slack support requests completed
1,873
LX: Call support requests completed
1,690
LX: Course creation requests completed
1,657
LX: Live chats completed
1,535
LX: Cases from Salesforce and ServiceNow completed
Scalingcommunityservices.
3,612,216,719
Visits to websites ASU operates
25,231,558
Secure sign-in's to ASU web
432,888
Unique active community members in My ASU
30
Number of Enterprise-wide projects that went live
28,858,796
Minutes consumed on Zoom
1,019,384
Slack messages sent weekly
531,301
Zoom sessions (classes, meetings and webinars)
415,862
Experience Center Contacts
90,859
Total number of community members using the ASU Mobile App
69,197
Total Analytics Portal sessions
23,871
Weekly active Slack members
2,692
Security incidents escalated and remediated
1hr49min
Median security event investigation and triage duration
43MajorIncidents(P0&P1)
Number of priority incidents handled
194,287
Visits to the tech.asu.edu
52,625
Visits to ai.asu.edu since Oct. 31, 2023 launch
2,323 Produced event participants
