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program masterclass negotiation

9:30

registration and welcome coffee

9:45

welcome & introduction to the masterclass

9:55

“the brown envelope challenge”

10:20

refreshing the basics: principles, positions & interests (presentations)

11:15

coffee & networking break

11:30

self analysis: managing disagreement and conflict

12:15

closing deals with difficult people (presentation)

12:50

summary of key learning points

13:00

lunch

13:45

understanding and using non-verbal „cues‟ in a negotiation

14:45

negotiation: a troubled building project… briefing and explanation (5 mins) breakout groups, read brief (5 mins) discuss and plan the upcoming negotiation in your groups (20 mins)

15:15

tea & networking break

15:30

negotiation: a troubled building project… negotiate a solution with the other parties (30 mins) feedback, discussion & analysis (15 mins)

16:15

summary of the day & action plan

16:15

questions & answers

16:30

closure


2010 mar n marshall  
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