Staff User Guide for the use of ICT ver. 2.0
Fig 5.2 Link to Site Management Help Desk from Staff Resource Links and the side bar
8.2 Using the Site Management Help Desk Once you have clicked on the link the following page should appear (please be aware that this site is only available from within school).
Fig 5.2.1 Site Management Helpdesk To submit a ticket click on the ‘Submit a ticket’ link on the left where you will be taken to an online form. Simply fill this form in with all the relevant information attaching any files or images you may wish at the bottom. Please ensure you use your full and correct email address otherwise you will not be able to receive email updates on how your ticket is progressing.
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