2009 AHA NSW Awards for Excellence

with compliments 2009 Official Magazine

St.George Corporate & Business Bank has been a proud sponsor of AHA NSW for the past 12 years and congratulates all the 2009 AHA NSW winners.

2 St.George Bank Limited ABN 92 055 513 070 AFS Licence No. 240997. 9624/11557 C10/09

Awards for Excellence

Welcome to the 2009 AHA (NSW) Awards for Excellence Proudly brought to you by the following AHA (NSW) Industry Partners.

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Awards N ight S ponsor

British American Tobacco Australia

This publication is copyright. No part of it may be reproduced, stored in a retrieval system or transmitted in any form or by an means including electronic, mechanical, photocopying, recording or otherwise without the permission of the publisher and AHA (NSW). Disclaimer: Readers are advised that the publisher or the association cannot be held responsible for the accuracy of statements made in advertising and editorial, nor the quality of the goods or services advertised. While every care has been taken during production, the publisher does not accept any liability for errors or omissions that may have occurred. Opinions expressed throughout the publication are the contributors’ own and do not necessarily reflect the views of the publisher or the association. While every reasonable effort has been taken to ensure the accuracy of the information contained in this publication, the publisher or the association takes no responsibility for those relying on the information.

The publisher and the association disclaims all responsibility for any loss or damage suffered by readers or third parties in connection with the information contained in this publication.

The AHA Awards Magazine Published on behalf of Australian Hotels Association (New South Wales) Level 5, 8 Quay Street Sydney NSW 2000 Telephone: 02 9281 6922 Fax: 02 9281 5722 enquiries@ahansw.com.au www.ahansw.com.au

by: Associated Media Group Pty Ltd 5 / 385–389 Pacific Highway Crows Nest NSW 2065 Telephone: 02 9955 3322 Fax: 02 9955 4006 admin@amgroup.net.au www.amgroup.net.au

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Awards for Excellence

Foreword The AHA (NSW) Awards for Excellence are the most prestigious awards in the NSW hospitality industry, honouring the achievement of excellence in more than forty five categories in the General Division. Each year the quality of services and facilities continues to impress, with an extremely high standard displayed by entrants from all sectors of the industry, right across the state.

We celebrate the success of those whose innovation, dedication, commitment and investment have enabled them to achieve standards that deserve recognition.

This year, we were excited to announce new categories, which are essential to running a successful hotel today and recognise those who contribute to the industry – these include ‘Best Steak Venue, Contemporary Cocktail/Lounge Bar

of the Year, Fine Dining Venue of the Year, Best Outdoor/non-enclosed facility, Supplier of the Year, Product of the Year and Industry Representative of the Year.

We are proud to bring to you the AHA (NSW) Awards for Excellence Gala event at Star City as an opportunity for the Industry to come together and celebrate the outstanding accomplishments of the hotels especially following a year of many challenges.

And of course, I would like to thank all of our generous sponsors supporting our members, the AHA (NSW) and the entire industry. The AHA (NSW) Awards for Excellence are made possible with your ongoing support and commitment.

Mr Scott Leach, AHA (NSW) President

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Awards for Excellence

NSW Hotel Industry In 2009 PricewaterhouseCoopers completed a comprehensive review of the Australian hotel industry. This review included a survey of 1,100 hotels (407 NSW hotels – 227 metro hotels & 180 regional hotels). PricewaterhouseCoopers found: Employment • Australian hotels employ 188,000 (NSW Hotels employ 55,000) • Each NSW hotel employs an average of 28 staff Economic Contribution • The Australian hotel sector generates a substantial net benefit to the economy: total spending in hotels is estimated to be $12 to $13 billion per annum.

• In the absence of the hotel sector, Australian household consumption would contract by an estimated $3.5 billion Community Support • NSW hotels give $25 million to the community each year (Australian hotels give $75 million) • Each year NSW hotels support an estimated: – 6,900 sporting teams – 6,000 community groups – 2,000 health & social service organisations – 1,700 emergency service, religious and other local organisations • Each year NSW hotels host 40,000 local sporting and community meetings.

Training • Australian hotels commit an estimated $72 million each year to staff training.

• NSW hotels spend $20 million each year training their staff Live Music • Australian hotels host 250,000 live music performances each year.

• Hotels with gaming machines are twice as likely to host live music as those without gaming.

Security • Australian hotels spend $516 million each year on security • The average NSW hotel spends $142,000 on security per annum.

Food • The average NSW hotel serves 1,046 meals each week.

• Hotel food is cheapest in NSW

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To order please contact your local CCA representative or call 13COKE

Awards for Excellence

Menu Entree Macedoine cut tomato and avocado topped with king prawns and tomato relish

Main Gippsland Fresh Sirloin with beetroot and potato mash, green beans and bernaise sauce

Dessert Summer berries, vanilla crème with elderflower and yoghurt sorbet

Top Cut proudly showcases the Gippsland Fresh Sirloin for your enjoyment.

AHA (NSW) Awards for Excellence Beverages are proudly bought to you by

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Awards for Excellence

Presentation of Awards Segment 1 Best Bar Presentation & Service sponsored by Fosters Finalists Chelsea Hotel – Chatswood Cargo Bar – Sydney Golden Sheaf Hotel – Double Bay Lowenbrau Keller Hotel – The Rocks Sydney Mary Ellen Hotel – Newcastle The Entrance Hotel – The Entrance The Oaks Hotel – Neutral Bay The Winston – Winston Hills

Contemporary Cocktail/Lounge Bar of the Year sponsored by Diageo Finalists Cargo Bar – Sydney Clock Hotel – Surry Hills Golden Sheaf Hotel – Double Bay Paddington Inn – Paddington Quay Bar – Sydney The Mean Fiddler – Rouse Hill

from left: Chelsea Hotel – Chatswood; Golden Sheaf Hotel – Double Bay; Cargo Bar – Sydney; Clock Hotel – Surry Hills

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Awards for Excellence

Sports Bar of the Year sponsored by Fox Sports/Austar Finalists Bridgeview Hotel – Willoughby Coogee Bay Hotel – Coogee Kooringal Hotel – Kooringal Northies-Cronulla Hotel – Cronulla Port Macquarie Hotel – Port Macquarie Tacking Point Tavern – Port Macquarie Tea Gardens Hotel – Bondi Junction The Entrance Hotel – The Entrance The Winston – Winston Hills

Fine Dining Restaurant of the Year sponsored by Top Cut Finalists 3 Weeds, Rose Shamrock & Thistle Hotel – Rozelle Bistro Moncur, Woollahra Hotel – Woollahra Bonville International Golf Resort– Bonville Cruise Bar – Sydney The Light Brigade Hotel – Woollahra

from left: Port Macquarie Hotel – Port Macquarie; Tacking Point Tavern – Port Macquarie; 3 Weeds, Rose Shamrock & Thistle Hotel – Rozelle; The Light Brigade Hotel – Woollahra

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Awards for Excellence

Restaurant of the Year City sponsored by Crown Commercial Finalists Bar 333 – Sydney Harbour View Hotel – The Rocks P.J. Gallaghers Drummoyne P.J. Gallaghers Parramatta Rose of Australia Hotel – Erskineville The Union Hotel – North Sydney

Restaurant of the Year Country sponsored by Crown Commercial Finalists Clarendon Hotel – Newcastle Customs House Hotel – Newcastle Gunyah Hotel – Belmont Northern Star Hotel – Hamilton Ocean Beach Hotel – Shellharbour Queens Wharf Brewery – Newcastle

from left: Bar 333 – Sydney; Harbour View Hotel – The Rocks; P.J. Gallaghers Parramatta; Ocean Beach Hotel – Shellharbour

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Awards for Excellence

Casual Dining Venue of the Year City sponsored by Coca-Cola Amatil Finalists Bangor Tavern – Bangor Camperdown Hotel – Camperdown Helm Bar – Darling Harbour Longueville Hotel – Lane Cove Peachtree Hotel – Penrith Rocksia Hotel – Arncliffe The Mean Fiddler – Rouse Hill The Union Hotel – North Sydney The Winston – Winston Hills

Casual Dining Venue of the Year Country sponsored by Coca-Cola Amatil Finalists Macquarie Inn Hotel/Motel – Dubbo Northlakes Tavern – Charmhaven Shanahans Family Hotel – Bathurst Stag & Hunter Hotel – Mayfield The Bended Elbow – Albury The Entrance Hotel – The Entrance Towradgi Beach Hotel – Towradgi

from left: The Mean Fiddler – Rouse Hill; The Union Hotel – North Sydney; Macquarie Inn Hotel/Motel – Dubbo; The Bended Elbow – Albury

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Awards for Excellence

Gastronomic Hotel of the Year sponsored by Fosters Finalists 3 Weeds, Rose Shamrock & Thistle Rozelle – Rozelle Albion Hotel Australian Hotel – The Rocks Clock Hotel – Surry Hills Paddington Inn – Paddington Riverview Hotel – Balmain The Union Hotel – North Sydney

Best New/Redeveloped Hotel City sponsored by Lion Nathan Finalists Bangor Tavern – Bangor Belgian Beer Cafe – Balmain East Coogee Bay Hotel – Coogee Macquarie Hotel – Liverpool Peachtree Hotel – Penrith Riverview Hotel – Balmain Rocksia Hotel – Arncliffe

from left: 3 Weeds, Rose Shamrock & Thistle Rozelle – Rozelle; Australian Hotel – The Rocks; Clock Hotel – Surry Hills; Riverview Hotel – Balmain

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Awards for Excellence

Best New/Redeveloped Hotel Country sponsored by Lion Nathan Finalists Berkeley Hotel – Berkeley Clocktower Hotel – Grafton Great Northern Hotel – West Kempsey Jack Duggans Irish Pub – Bathurst Tommy’s Tavern – Lismore

Best Retail Outlet City sponsored by ILG Finalists Coogee Bay Hotel – Coogee Epping Hotel – Epping Hotel Cremorne – Cremorne Sackville Hotel – Rozelle The Mean Fiddler – Rouse Hill The Winston – Winston Hills

from left: Berkeley Hotel – Berkeley; Jack Duggans Irish Pub – Bathurst; Epping Hotel – Epping; Sackville Hotel – Rozelle

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Awards for Excellence

Best Retail Outlet Country sponsored by ILG Finalists Leumeah Club Hotel – Leumeah Mary Ellen Hotel – Merewether Port Macquarie Hotel – Port Macquarie Prince of Wales Hotel – Merewether Sea Breeze Beach Hotel – South West Rocks Towradgi Beach Hotel – Towradgi

Best Gaming Venue City sponsored by Aristocrat Finalists Bankstown Hotel – Bankstown Coogee Bay Hotel – Coogee El Cortez Hotel – Canley Heights Golden Sheaf Hotel – Double Bay Macquarie Hotel – Liverpool The Oaks Hotel – Neutral Bay The Winston – Winston Hills Willoughby Hotel – Willoughby

from left: Port Macquarie Hotel – Port Macquarie; El Cortez Hotel – Canley Heights; Golden Sheaf Hotel – Double Bay; Willoughby Hotel – Willoughby

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Awards for Excellence

Best Gaming Venue Country sponsored by IGT Finalists Clocktower Hotel – Grafton Macquarie Inn Hotel/Motel – Dubbo Port Macquarie Hotel – Port Macquarie Sea Breeze Beach Hotel – South West Rocks The Entrance Hotel – The Entrance Tommy’s Tavern – Lismore

Best Pub Tab Platinum – City/Country sponsored by Tabcorp Finalists Bridgeview Hotel – Willoughby Cedars Tavern – Emerton Coogee Bay Hotel – Coogee Hillside Hotel – Castle Hill Tommy’s Tavern – Lismore

from left: Tommy’s Tavern – Lismore; The Entrance Hotel – The Entrance; Macquarie Inn Hotel/Motel – Dubbo; Port Macquarie Hotel – Port Macquarie

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Awards for Excellence

Best Pub Tab Gold – City/Country sponsored by Tabcorp Finalists Belrose Hotel – Belrose Great Northern Hotel – Kempsey Horse & Jockey Hotel – Homebush Springdale Heights Tavern – Albury

Best Pub Tab Silver – City/Country sponsored by Tabcorp Finalists Bexley North Hotel – Bexley North Clocktower Hotel – Grafton Croydon Park Hotel – Croydon Park Forbes Inn – Forbes Port Macquarie Hotel – Port Macquarie Royal Hotel – Moree Star Hotel – Albury Terrey Hills Tavern – Terrey Hills

from left: Belrose Hotel – Belrose x 2; Bexley North Hotel – Bexley North x 2

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Awards for Excellence

Best Pub Tab Bronze – City/Country sponsored by Tabcorp Finalists Calala Inn – Calala Key Largo Bar – Rushcutters Bay Oscars Sports Hotel – Bankstown Pioneer Tavern – Wollongbar Rocksia Hotel – Banksia

Best Keno Venue City sponsored by Tabcorp Finalists Cabramatta Inn – Cabramatta Canterbury Hotel – Canterbury Coogee Bay Hotel – Coogee Eastwood Hotel – Eastwood

Best Keno Venue Country sponsored by Tabcorp Finalists Moonee Beach Tavern – Moonee Beach Port Macquarie Hotel – Port Macquarie Sea Breeze Beach Hotel – South West Rocks

from left: Cabramatta Inn – Cabramatta; Canterbury Hotel – Canterbury; Moonee Beach Tavern – Moonee Beach; Port Macquarie Hotel – Port Macquarie

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Video Awards proudly brought to you by the AHA (NSW)

Supplier of the Year Product of the Year – Beverage Product of the Year – Gaming Product of the Year – Catering Product of the Year – Entertainment Industry representative of the year

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Awards for Excellence

Some of our outstanding venues‌

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Awards for Excellence

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Awards for Excellence

Presentation of Awards Segment 2 Outstanding Community Service & Achievement sponsored by AHA (NSW) Finalists Coogee Bay Hotel – Coogee Hillside Hotel – Castle Hill Hotels Have Hearts J & J O’Brien Hotel Group Macquarie Hotel – Surry Hills

Best Environmental Practice sponsored by TheBestPub.com.au Finalists Macquarie Hotel – Surry Hills P.J. Gallaghers Drummoyne Sundeck Hotel – Perisher Valley

from left: Coogee Bay Hotel – Coogee; P.J. Gallaghers Drummoyne; Sundeck Hotel – Perisher Valley x 2

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Awards for Excellence

Best Boutique Beer Offering sponsored by LMG Finalists Bavarian Bier Cafe O’Connell – Sydney Jacksons on George – Sydney Macquarie Hotel – Surry Hills The Mean Fiddler – Rouse Hill The Winston – Winston Hills

Best Tourism Initiative sponsored by Tourism NSW Finalists Bonville International Golf Resort – Bonville Shoalhaven Heads Hotel – Shoalhaven The Entrance Hotel – The Entrance

Jacksons on George – Sydney x 2; The Mean Fiddler – Rouse Hill; The Entrance Hotel – The Entrance

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Awards for Excellence

Best Steak Venue sponsored by Top Cut Finalists Epping Hotel – Epping Gunyah Hotel – Gunyah Macquarie Inn Hotel/Motel – Dubbo P.J. Gallaghers Drummoyne Sea Breeze Beach Hotel – South West Rocks The Mean Fiddler – Rouse Hill The Oaks Hotel – Neutral Bay The Winston – Winston Hills Willoughby Hotel – Willoughby

Promotional Concept of the Year sponsored by HospitalityDirectory.com.au Finalists Cargo Bar – Sydney Plantation Hotel – Coffs Harbour The Loft, Bungalow 8 – Sydney

from left: Epping Hotel – Epping; P.J. Gallaghers Drummoyne; Cargo Bar – Sydney; Plantation Hotel – Coffs Harbour

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Awards for Excellence

Pubstyle Accommodation of the Year City sponsored by LMG Finalists Australian Hotel – The Rocks Coogee Bay Hotel – Coogee Bay Macquarie Hotel – Surry Hills

Pubstyle Accommodation of the Year Country sponsored by H & L Finalists Berkeley Hotel – Berkeley Burrawang Village Hotel – Burrawang Clarendon Hotel – Newcastle Sea Breeze Beach Hotel – South West Rocks Towradgi Beach Hotel – Towradgi

from left: Australian Hotel – The Rocks; Berkeley Hotel – Berkeley; Clarendon Hotel – Newcastle; Coogee Bay Hotel – Coogee Bay

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Awards for Excellence

Heritage/Iconic Hotel of the Year sponsored by Aristocrat Finalists Coogee Bay Hotel – Coogee Macquarie Hotel – Surry Hills Rag & Famish Hotel – North Sydney Sea Horse Inn – Boydtown Park The Australian Hotel – The Rocks The Mean Fiddler – Rouse Hill Willoughby Hotel – Willoughby

British American Tobacco Australia

Best Outdoor/non-enclosed Facility sponsored by BAT Finalists Coogee Bay Hotel – Coogee Great Northern Hotel – West Kempsey Macquarie Hotel – Liverpool Peachtree Hotel – Penrith Shanahans Family Hotel – Bathurst The Oaks Hotel – Neutral Bay

from left: The Mean Fiddler – Rouse Hill; Rag & Famish Hotel – North Sydney; The Australian Hotel – The Rocks; Willoughby Hotel – Willoughby

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Awards for Excellence

Entertainment Venue of the Year sponsored by APRA Finalists Coogee Bay Hotel – Coogee Fringe Bar & Restaurant – Paddington Macquarie Hotel – Surry Hills Plantation Hotel – Coffs Harbour The Mean Fiddler – Rouse Hill The Steyne Hotel – Manly Towradgi Beach Hotel – Towradgi

Bartender of the Year sponsored by Schweppes Finalists Eastwood Hotel – Natalie Hayduk Fringe Bar & Restaurant – Stewart Luk Willoughby Hotel – Liz Major

from left: Fringe Bar & Restaurant – Paddington; Plantation Hotel – Coffs Harbour; The Steyne Hotel – Manly; Willoughby Hotel – Willoughby

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Your industry champion For the third year running, HOSTPLUS has been awarded SuperRatings Fund of the Year 2009 and Money magazine’s Best of the Best award for Best Super Fund Manager 2009. But we’re not just super specialists, we’re hospitality specialists too.

In fact, we’ve been working with the industry for over 20 years. Providing easy-to-manage super support for employers, like you. Delivering long-term

benefits to workers, like your staff. And preparing for the future by supporting training initiatives, such as our HOSTPLUS Indigenous Hotel Management Traineeship program. So while others think of us as industry champions, we prefer to think of ourselves as the champions of the industry. To find out more, simply visit hostplus.com.au or call 1300 HOSTPLUS (1300 467 875), 8am – 8pm, Monday to Friday.

The information contained in this document is general information only. This document does not and is not intended to contain any recommendations, statements of opinion or advice. In any event, the information in this document is general in nature and does not consider any one or more of your objectives, financial situation or needs. Before acting on this information, you should consider obtaining advice from a licensed, financial product adviser and consider the appropriateness of this information, having regard to your particular investment needs, objectives and financial situation. You should obtain a copy of the HOSTPLUS Product Disclosure Statement and consider the information contained in the Statement before making any decision about whether to acquire an interest in HOSTPLUS. Issued by Host-Plus Pty Limited ABN 79 008 634 704, AFSL No. 244392, RSEL No. L0000093, RSE No. R1000054. tmDM HOST5331/AHA

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Awards for Excellence

Chef of the Year sponsored by Hotel Employers Mutual Finalists Bonville International Golf Resort – Lee O’Carroll Cruise Bar – Jason Lucas Martin Place Bar – John Docherty The Mean Fiddler – Angelo Velante Ravesis Hotel – Darren Elmes Shanahans Family Hotel – Paul Coopes

Rising Star of the Year sponsored by HostPlus Finalists Cruise Bar – Georgia Carroll Macquarie Hotel – Nathan Farrell Quakers Inn – Danielle Hilton

Employee Excellence in Service sponsored by HostPlus Finalists Australian Hotel – The Rocks – Tara Blinkhorne Jacksons on George – Joan Gasparini Stag & Hunter Hotel – Nyrie Trotter

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Awards for Excellence

Hall of Fame sponsored by IGT Past winners include 2004 – Cyril Maloney 2005 – Des Ryan 2006 – George Thomas 2007 – Arthur Laundy AM 2008 – Nick Feros 2008 – Theo Feros 2008 – Margaret Maloney

Overall Country Hotel of the Year sponsored by St.George Finalists Caves Beach Hotel – Caves Beach Sea Breeze Beach Hotel – South West Rocks The Bended Elbow – Albury The Entrance Hotel – The Entrance Tommy’s Tavern – Lismore Towradgi Beach Hotel – Towradgi

Overall City Hotel of the Year sponsored by St.George Finalists Coogee Bay Hotel – Coogee Macquarie Hotel – Surry Hills Ravesi’s Hotel – Bondi Beach Rocksia Hotel – Arncliffe Tea Gardens Hotel – Bondi Junction Terrey Hills Tavern – Terrey Hills The Oaks Hotel – Neutral Bay The Winston – Winston Hills

to find out all the winners go to www.ahansw.com.au 31

Here’s to your future prosperity.

Cheers!

Phone: 02 4923 4000 www.cws.biz

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Congratulations As a proud sponsor of the award for Best Outdoor/ Non Enclosed Facility, British American Tobacco Australia congratulates all nominees.

Over $800m has been spent in NSW alone on hotel renovations to comply with indoor smoking bans.

This demonstrates the hotel industry endeavours to accommodate smokers and non-smokers alike in stylish, comfortable and well run venues. From an initial drop after the ban, on-premise food and liquor sales increased, however, venues are still coming to terms with the impacts which include additional costs in venue security and loss in gaming patronage amongst other recurring costs.

Dunhill, Winfield and Benson and Hedges. We are committed to the hospitality sector and hotel industry and will continue to defend our common interests, the interests of our customers and consumers, by demonstrating responsibility in the access to, consumption and disposal of cigarettes.

British American Tobacco Australia is also at the forefront of vending technology and has developed innovative vending solutions which comply with current legislation. If you would like more information regarding our vending solutions, please contact us on 1300 727 250

British American Tobacco Australia is Australia’s leading tobacco company, with leading brands

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Your friends at Brown-Forman remind you to drink responsibly.

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