ASO Mentoring Program - Guide for Mentors

ASO MENTORING PROGRAM Guide for Mentors

TABLE OF CONTENTS

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Mentoring Code of Conduct

Mentoring Guide for Mentors

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Mentoring Q&As for Mentors

10 Tips for overcoming common mentoring relationship hurdles

MENTORING CODE OF CONDUCT The mentoring relationship is a powerful development experience that is aimed at the professional support and advancement of the mentee but it is a relationship likely to have personal and professional benefits for both mentor and mentee.

The ASO is committed to supporting recent orthodontic graduates through enabling mentors who support their selected mentees through this program.

In participating in the ASO Mentoring Program, Mentor and Mentee agree to abide by the following code of conduct: Both the mentor and mentee have a responsibility to invest their time, skills and experience into the partnership.

Mentors and mentees will respect each other’s time and other responsibilities, ensuring they do not impose beyond what is reasonable.

Mentors and mentees will participate professionally, in good faith, and keep confidential all discussions they have. Further, both mentors and mentees agree that as part of the mentoring relationship they may acquire confidential information about the other party or their business(es) and they will maintain the confidentiality of this information.

The mentor may take many roles: being a role model, sounding board, helping build networks and career support, sometimes simply being there to listen and challenge. The mentor will do their best to respond to the mentee’s developmental needs and challenges.

MENTORING CODE OF CONDUCT (CONT.) Mentors must be aware of the many challenges new orthodontists face when starting their profession. Identifying when a mentee needs help which is beyond the expertise of the mentor is a critical skill for a mentor.

Feedback from the mentee on how the relationship is working for them and what could be done to improve it, is an important part of the relationship’s development.

Both mentor and mentee volunteer their time, energy and expertise. Either party may request to dissolve the relationship if they feel it is not working for them.

However, they have a responsibility to discuss options to improve their relationship before deciding on this step.

The mentor agrees to encourage the mentee to develop and maintain positive attitudes toward their professional life and career planning.

The mentor is encouraged to suggest options and to empower the mentee rather than give directed advice or single solutions. Listening is an important skill for a mentor.

A mentor should be prepared to listen to the mentee’s views and avoid the natural urge to look for quick solutions.

Mentor and mentee must be open and truthful to each other about the relationship itself, reviewing from time to time how it might be made more effective. Mentors and mentees are encouraged to discuss any issues with the ASO Mentoring Program contact.

Mentors and mentees must be careful in their mentoring discussions not to denigrate other orthodontists, businesses or third parties.

Mentor and mentee jointly share responsibility for the smooth winding down of the relationship after the program has ended. However, although the mentor/mentee relationship is for a set period, many mentors and mentees agree to continue to stay in touch for a range of beneficial reasons.

Both parties agree to abide by this Code of Conduct.

"I wish to thank you for arranging the mentor program and for setting me up with an awesome mentor. I learnt a lot from my mentor and have implemented a number of the things he discussed with me into my clinic. We got along very well and I found it extremely useful."

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A GUIDE FOR MENTORS

AIMS OF THE PROGRAM To facilitate supportive one-on-one mentoring relationships across the ASO in which more experienced orthodontists share advice, knowledge and experiences with less experienced members in a professional and supportive guided relationship.

To assist mentee participants in building a professional network with their peers and more experienced orthodontists for their own professional development purposes.

A mentor is a guide. A resource who paves the way to success, and derives satisfaction from helping others succeed. Your role as a mentor is to inspire, encourage, and support your mentee, and to contribute to their professional and personal development. As a mentor, you can expect to get a great sense of satisfaction from helping a less experienced orthodontist succeed and contribute to the future success of orthodontists as a collective of colleagues.

You could help your mentee with the following:  Discuss the mentee's career goals and aspirations Help by reflecting on own professional challenges and achievements Help with problem solving and constructive guidance Work on the mentee’s skills and confidence Discuss ways to improve performance

A GUIDE FOR MENTORS (CONT.) MENTORS SHOULD Commit to give at least one interaction/hour of support per month. Set aside time for the mentoring process and honour all appointments Contact your mentee if they have not been in touch to set up monthly calls Be flexible on meeting times Provide honest and timely feedback to your mentee. Try to respond to emails from your mentee within 2 days of receipt Keep information that your mentee has shared with you confidential. If something concerning the mentee needs to be discussed with others, it should first be discussed within the mentoring relationship Establish open and honest communication Encourage creativity and independence. Help build self-confidence Provide opportunities for the mentee to talk about concerns and ask questions Listen - be prepared to listen to the mentee and avoid the natural urge to look for quick solutions.

MENTORS SHOULD NOT Try to give advice on everything Encourage your mentee to be dependent upon you Provide your personal history, problems, animosities, successes, failures, etc. unless they are constructive contributions Be too busy when the mentee needs your support. If you do not have time - give the mentee a heads up, so that they know when they can reach you Criticise

"I have to say that I got a lot out of this mentoring programme. I look forward to catching up with [my mentor] each time, as I always learn a lot from him. It's more than just the clinical tips and ideas on how to run a successful business, I also learnt a lot from him about how to give back to the profession itself, and how to serve our community better."

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Q&A

FOR MENTORS How does the program work?

It will run for 12 months It is a one-on-one style program where you will be matched with a suitable mentee.

You will receive resources and support from the ASO along the way to help guide you in your role as a mentor. This will help to ensure you get the most out of the program and your relationship with your mentee.

The program is open to mentees who are recent graduates (1 to 5 years out) and mentors who have more than 6 years of experience as a practising orthodontist.

Once the ASO has identified an appropriate mentee for you, we will contact you with the details of your mentor and provide an introduction to kick things off.

What is required of me?

As this is a one-on-one mentoring program, you will be expected to give at least one hour per month to interact with/support your mentee. This could be through a call or another form of meeting (e.g. Skype, FaceTime).

How will I be allocated a mentee?

After you complete the application form you will be matched with a mentee selected for you based on your answers. Mentors and mentees are generally matched across States/Territories to ensure the best match and ensure no competition between pairs.

How will I benefit?

Feedback has been hugely positive. Mentors say that they get a lot out of the experience, and even learn a thing or two from their mentees.

Joining the ASO mentoring program is an opportunity for experienced orthodontists to give back and provide much-needed advice and support to the next generation of orthodontists in Australia.

How do I know if I’ll make a good mentor?

Mentees are looking for advice – they have not been practising long and need someone friendly they can ask questions and check in with. Being a good mentor starts with being prepared to listen and provide honest feedback. If you aim to build a positive relationship with your mentee and work to build their self-confidence, you will most likely succeed in your role as a mentor!

If the relationship is not going well or I have concerns, what should I do?

If things are not progressing as expected, first we advise that you let your mentee know about your concerns and see if they can be resolved. If not please contact Juanita WardHarvey – ASO Communications Manager on communications@aso.org.au who will try to resolve the situation in a positive and satisfactory manner.

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10 TIPS

FOR OVERCOMING COMMON MENTORING HURDLES I’m not sure what we should or what is appropriate to talk about It is important that you both understand what you want to get out of this relationship and what you’re both comfortable to discuss. Have you already talked about this? Be sure to have that conversation early because it will guide what and how you discuss things.

We seem too different The ASO has matched you based on your preferences and needs. You both have something to offer in this relationship so take time to get to know each other and give the relationship a chance to succeed.

We are struggling to make time for each other We ask that mentees drive the program, which means that mentees must set up meetings and put time and effort into thinking about what they want to get out of each monthly meeting. If your mentee doesn’t get back to you, follow up. If you continue to experience issues with making contact, please advise the ASO.

Our first few chats have been awkward and I’m not sure I want to continue It is important that you give the relationship a good go and invest in developing a connection.

Are you both clear on your goals for the program? Be prepared - prior to your meetings, mentees should write down discussion points to guide the conversation. At the end of each meeting, you might also talk about what you want to discuss during your next meeting, so you are both prepared.

The program is finishing, but I’m not ready to end the relationship The ASO mentoring program runs for 12 months.

However, whether or not your mentor/mentee relationship continues after the program is entirely up to the pair. It’s not uncommon for the relationship to continue in some form after the program finishes. As the end of the program draws near, have a conversation about whether you would like to remain in contact and how to stay connected.

GET IN TOUCH For more information visit aso.org.au/aso-mentoring-program or email communications@aso.org.au