THE MAGAZINE FOR SECURITY PROFESSIONALS
PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION
[MAG AZINE] VOL.14 | ISSUE.5 | OCT/NOV09
SECURITY 2009 WRAP-UP
MSS GETS BACK ITS MOJO
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CONTENTS VOL.14 | ISSUE.5 | OCT/NOV 09
20 SMOKIN’ SECURITY
26 MSS GETS BACK ITS MOJO
SECURITY 2009 CONFERENCE, EXHIBITION
INDUSTRY TAINTED BY CRIMS, RORTS AND PORTS
08 | President’s Message 10 | 2010 Awards for Excellence 12 | New ASIAL Member benefits 13 | Quality Assurance Program for Security Technicians
18 | Fair Work Ombudsman Starts National Campaign 36 | How co-operation will change the industry 42 | PEOPLE: IR Wrap Up
13 | New Small Business Resource
44 | Certified Security Monitoring Centres
16 | Draft OHS Legislation Released
46 | Hot Products
16 | Fitness For Work
50 | Frank Sales
6 //SECURITY INSIDER OCT/NOV 2009
CLOSER SCRUTINY CAN ONLY ASSIST AND STRENGTHEN OUR INDUSTRY At the recent round of ASIAL breakfast briefings it
THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4315 • Fax: 02 8425 4343
became apparent that our industry is under the
closest scrutiny imaginable in recent years.This was
encapsulated by a comment made by ASIAL’s
Industrial Relations stalwart, Chris Delaney, when he said “look over your shoulder because you will be doing a lot of that in the future.” Three major investigations highlight the fact that the industry is well and truly under the spotlight. Editor
The Independent Commission Against Corruption investigation into allegations of corrupt conduct by Registered Training Organisations has understandably brought significant media focus on the industry.
Bryan de Caires | firstname.lastname@example.org Advertising Belinda Harris | email@example.com
Since late 2007 the Australian Crime Commission has been conducting an extensive intelligence gathering operation to guage the nature and extent of
“LOOK OVER YOUR SHOULDER BECAUSE YOU WILL BE DOING A LOT OF THAT IN THE FUTURE.”
Martin Costanzo | firstname.lastname@example.org Graphic Design/Prepress Martin Costanzo | email@example.com Editorial Contributors Rod Cowan, Chris Delaney Editorial Enquiries
criminal infiltration by organised crime within the private security industry.These
Tel: 02 8425 4315
findings are being shared with relevant State and Territory agencies so they too have
relevant information in developing policy, regulatory and law enforcement responses.
National Mail & Marketing Published bi-monthly
In addition, the Fair Work Ombudsman has embarked on a national targeted educational and compliance campaign in the security industry, targeting employers who engage workers in the national workplace relations system. The National Security Industry Campaign will audit compliance with provisions of
Estimated Readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless
the Fair Work Act 2009, the Fair Work Regulations 2009 and will pay particular
otherwise stated with permission. All contributions
attention to the employment conditions of vulnerable workers.
are welcomed, though the publisher reserves the
What is important to note is that the vast majority of operatives in our industry run
right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases
compliant and professional businesses. A fact acknowledged by the Federal
Attorney General Robert Mclelland in his opening address to Security 2009, when
he stated “I should emphasise that most legitimate private security operators and
advertising were correct at the time of printing.
staff usually operate with absolute integrity and often fully comply with all our laws.”
ASIAL does not accept responsibility for misleading views. Copyright© 2009 (ASIAL) All rights reserved.
ASIAL welcomes these initiatives and the atteention being focussed on the
Reproduction of Security Insider magazine without
industry. Closer scrutiny and accountability can only assist and strengthen our
permission is strictly prohibited. Security Insider is
a subscription based publication, rates and further details can be found at www.asial.com.au
DEC 09/JAN 10
Ged Byrnes ASIAL President
8 //SECURITY INSIDER OCT/NOV 2009
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2010 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE Thursday 29th April 2010: River Room, Crown, Melbourne The Australian Security Industry Awards for Excellence are Australia’s premier security awards program. Entering their 15th year, the awards recognise outstanding individuals and organisations within the security industry. Entering the ASIAL awards can gain you the recognition you deserve.They also serve as an independent benchmark of the quality of your work. Award categories include: • Individual Achievement Award • Security Manager Award • In-House Security Team Award • Training Award • Integrated Security Solution • Critical Infrastructure Security Award Entries close on the 26th March
2010, download your nomination form today at www.asial.com.au to ensure you do not miss out. The Awards will celebrate and showcase the achievements of security professionals across Australia. The dinner will also provide an
excellent networking opportunity.To book your tickets today, go to www.asial.com.au. For any further information required please do not hesitate to contact Belinda Harris, Event Manager on (02) 8425 4315.
THOUSANDS OF VISITORS ATTEND SECURITY 2009 behalf of the Prime Minister at the Security 2009 Gala Dinner.
Security 2010: 1st – 3rd September 2010, Sydney Convention & Exhibition Centre Sponsorship Opportunities for Security 2010 are available now. For more information please contact Belinda Harris on (02) 8425 4315. Booking for the exhibition can be made through www.securityexpo.com.au.
More than 4,200 visitors attended the Security 2009 exhibition from 24 -26 August 2009.The exhibition included a showcase of technologically savvy security equipment, telecommunications, data security, manpower services, monitoring
10 //SECURITY INSIDER OCT/NOV 2009
services, home automation and barrier protection products… to name just a few items on display! During the event special guest The Hon. Robert McClelland, Federal Attorney General addressed Conference attendees, and spoke on
Security A4 Ad FINAL OL.indd 1
13/07/2009 3:14:13 PM
NEW BENEFITS FOR ASIAL MEMBERS Financial ASIAL members now have access to two new member benefits at no additional charge.
ASIAL website with your own dedicated company URL! This new benefit will allow members to upload their own logo, images, video and description of
Company web page on the ASIAL website Receive a free web page on the
products/services. Members who already have a web presence can link to the new web page to
complement their existing site and material, while taking advantage of ASIAL’s high search engine ranking. The new web page will be available in two different templates and four colour schemes. *Sign up for your web page today at www.asial.com.au
Save 20% when posting a job through the ASIAL website! Searching for quality security personnel? Find your new staff member through ASIAL’s Security Industry Careers Centre – www.asial.com.au/jobs.
SIGN UP TODAY!
Through the site you can post a job (saving 20% off the MyCareer standard casual advertisement rate), review job profiles and required qualifications, training opportunities and more.
Enhanced Security Industry Careers Centre Through a partnership with the Fairfax Digital Network, members can now save 20% when posting a job! Search for a security job and post an ad today at www.asial.com.au
Those considering an exciting career in security can use the Security Industry Careers Centre to learn more about the industry and search for career opportunities.
SAVE 20% WHEN POSTING A JOB THROUGH THE ASIAL WEBSITE! Searching for quality security personnel? Find your new staff member through ASIAL’s Security Industry Careers Centre? www.asial.com.au/jobs. Through the site you can post a job (saving 20% off the MyCareer standard casual advertisement rate), review job profiles and required qualifications, training opportunities and more. Those considering an exciting career in security can use the Security Industry Careers Centre to learn more about the industry and search for career opportunities.
12 //SECURITY INSIDER OCT/NOV 2009
QUALITY ASSURANCE PROGRAM FOR SECURITY TECHNICIANS Following strong industry feedback, earlier this year the ASIAL Board engaged Communications & Information TechnologyTraining (CITT) to scope out a process by which to implement a quality assurance system for technical security practitioners. During the course of Security 2009, Dominic Schipano and Peter O’Connor of CITT provided a media briefing on the initiative which in essence aims to establish an industry based recognition or “Quality Assurance” system for “SecurityTechnicians” that includes the industry developing and implementing: • Security Industry Benchmarks establishment of agreed skills, knowledge, and quality benchmarks under the direction of industry providers. • Security Industry Endorsement – providing
a consistent, independent, recognised and transportable endorsement. • Approved Industry Based Training and Assessment Programs (Certified Programs) – prescribed industry training programs to underpin competency standards. • Monitoring of Industry Quality Performance – independent quality assurance program, inspections and audits to be implemented to ensure conformance is in line with industry standards and benchmarks. • Establish Professional Development Program – Professional development will ensure all endorsement holders are informed and current in both skills and knowledge. Further details about the initiative will be provided over the coming months.
NEW SMALL BUSINESS RESOURCE The Australian Government has launched the Small Business Support Line. Phone: 1800 77 7275 Opening Hours: Monday to Friday from 8:00am to 6:00pm (Australian Eastern Standard Time).The Support Line will be closed on Australian National Public Holidays. Complementing existing services to small businesses, the Small Business Support Line has been established in response to the global recession. The Small Business Support Line will provide an initial 'single' point of contact to access information and referral services that assist small businesses including: • Finance and cash flow management (including loan and banking products) • Marketing and promotion, including research and statistics • Business planning and diagnostic services • Legal, accounting and taxation services
UNDERPAID EMPLOYEE AWARDED $115,000 DAMAGES A casual security officer was recently awarded $115,000 in damages in the Federal Magistrate’s Court. The Magistrate said that she believed the security officer was deliberately underpaid. She also said he was verbally abused by his former boss when he pressed for payment of his entitlements at the Australian Open in January 2008.The Magistrate, in her decision was critical of the employers failure to pay the former employee when he claimed what amounted to around $1,500 in underpaid wages. While these fines seem extreme the story comes as a sobering reminder that the Courts will not treat kindly those who underpay wages deliberately and then refuse to co operate in resolving the problem. For further information, advice and/or assistance contact Chris Delaney, ASIAL’s Industrial Relations Advisor at firstname.lastname@example.org.
ASIAL’s ANNUAL REPORT
• Registration and licences • E-Business and online assistance • Occupational Health and Safety (OH&S) • Government initiatives, grants and assistance • Employing staff • Home-based business • Importing and exporting • Tenders and contracts • Intellectual property • Franchising • Insurances • Retail leasing guidance • Personal stress and hardship counselling • Government regulation • Human resource management. For more info go to: www.ausindustry.gov.au
ASIAL’s 2009 Annual and Financial Report is now available on the ASIAL website. This year in line with environmental, financial and technological best practice your Annual and Financial Report is available in an electronic format by visiting www.asial.com.au/ar.
SECURITY INSIDER OCT/NOV 2009// 13
WHERE DO YOU GO TO FIND QUALITY SECURITY STAFF? ASIAL and Fairfax Media have joined forces to make it even easier for ASIAL members to find a new staff member! ASIAL members will now receive a 20% discount when posting a job through the ASIAL website*. Fairfax Media is the largest publisher in Australasia. With more than 300 newspapers, 200 websites and 15 radio stations, Fairfax Media reaches more than 10 million people each week in Australia and New Zealand. As one of Australia’s leading national recruitment sites, MyCareer sits within a network of more than 30 websites that reach more than eight
million Australians per month. Established 10 years ago, MyCareer.com.au generates more than 500,000 job applications for companies each year. It has an unrivalled reputation for strong product and internet security. The offer to ASIAL members will allow advertisers to post job ads on both the ASIAL website and on MyCareer.com.au.The rate is a special rate that has been negotiated by ASIAL to give members the best possible price! Companies can post ads through the ASIAL website,
www.asial.com.au/jobs.The discount is prefilled and ad placement takes only a few minutes. Find your new staff at www.asial.com.au/jobs *Conditions apply. Visit the ASIAL website for further information.
ARE YOU MISSING FROM ASIAL’s ONLINE SEARCH FOR A SECURITY PROVIDER’ LISTING? The ASIAL website attracts approximately 10,000 – 15,000 visitors a month.The Find a security provider’ facility is the highest ranked page on the site and provides consumers with an invaluable resource when looking to source a security provider. The site has been developed as the industry portal for the security industry in Australia. It offers the opportunity for advertisers to have a presence on content-specific pages of the site. With pages dedicated to
Consumer Information, News and Events, the Centre for Compliance and a dedicated jobs page powered by MyCareer, you can reach readers that are specifically looking to read about these particular subject areas. By buying an online ad on one of these pages you can target your marketing dollars to decision makers interested in specific areas. ASIAL members who have not paid their membership renewal within two months of their membership expiring will not be included on the ‘Find a
security provider’ listing.To find out more, call ASIAL’s member services team on 02 8425 4300.
OVER 10,000 UNIQUE VISITORS MONTHLY ADVERTISING CAMPAIGNS LATEST INDUSTRY NEWS PEAK SECURITY INDUSTRY ASSOC.
14 //SECURITY INSIDER OCT/NOV 2009
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Yoko Technology YK-210Z4 352x Zoom Colour Camera
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Built around the high resolution 480 TV lines Sony 1/4" Super HAD Colour CCD Sensor, this is capable of zooming in and out up to 352 times (22x optical and 16x digital). Integrates an on screen display for set-up menu adjustments and has a built-in microphone. The unit supports auto iris control, auto white balance, auto gain control, auto backlight compensation, auto focus and flickerless picture. • Supports the RS-232/485, Auto, Native, Pelco D/P and LG Protocols • 752(H) x 582(V) sensor resolution • 0.7 lux minimum • Recommended power supply SENSOR INSIDE MP-3011 $12.77 + GST LIMITED STOCK
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Hikvision H.264 DVRs The latest in digital video surveillance, using Techwell encoders and the TI DaVinci® DSP chipset and compression algorithm. These realtime operating systems combine advanced AV encoding and decoding technology with hard disk recording and multi-stream networking. Featuring both DVR and digital video server capabilities. Files can be transferred to DVD/CD or an external USB mass storage device. Use either stand-alone or build a powerful surveillance network.
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DRAFT OHS LEGISLATION RELEASED
State and Territory Workplace Relations Ministers agreed to a recommendation by the Safe Work Australia Council to release an exposure draft of the model OHS laws, along with supporting documentation. Julia Gillard told the meeting that the Federal Government had decided to extend the moratorium on Photo: University of New England companies joining the Comcare self-insurance scheme until 2011 when it is expected that uniform OHS laws will have been implemented in all jurisdictions. The Government will introduce legislation to extend the moratorium. More on the ASIAL website: www.asial.com.au
AUSTRAC RELEASES INTERPRETATION OF REPORTING OBLIGATIONS LEGISLATION
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The Crimes Legislation Amendment (Serious and Organised Crime) Bill (No. 2) 2009 implements measures agreed by State and Territory Attorneys-General and builds on organised crime measures introduced by the Rudd Government in June this year. A new public legal interpretation of certain reporting obligations under anti-money laundering legislation is now available on the AUSTRAC website. Financial transaction reporting plays a critical role in Australiaâ€™s efforts to combat money laundering, the financing of terrorism and other major crime.
FITNESS FOR WORK If you haven't already put in place a Fitness for Work policy and a procedure for randonly testing employees for alcohol or drugs, you may be putting your business at risk. And if your business is located in NSW, a Fitness for Work policy is required by law. With templates priced from just $15, there is no excuse for not having a policy in place! Visit the ASIAL online store to purchase today. 16 //SECURITY INSIDER OCT/NOV 2009
the NEW entry-level DVR, with on-board training videos.
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ASIAL BREAKFAST BRIEFINGS October, November and new December dates ASIAL provides support and input at both national and local levels. Events are held quarterly in most states for security practitioners to network and gain valuable information from a range of guest speakers. Upcoming breakfast briefing dates: ACT – Thursday, 22 October 2009 VIC – Friday, 13 November 2009 QLD – Wednesday, 18 November 2009 WA – Friday, 4 December 2009
For more information or to book your place, visit www.asial.com.au
QLD – INQUIRY INTO ALCOHOL RELATED VIOLENCE The Law, Justice and Safety Committee is currently inquiring into alcohol related violence, following a referral from the Queensland Parliament.To have your input visit www.asial.com.au.
VIC – INQUIRY INTO STRATEGIES TO REDUCE CRIME AGAINST THE PERSON The Drugs and Crime Prevention Committee has been tasked by the Legislative Council of the Victorian parliament to inquire into, consider and report on strategies to reduce crime against the person in Victoria.To have your input visit www.asial.com.au.
18 //SECURITY INSIDER OCT/NOV 2009
FAIR WORK OMBUDSMAN STARTS NATIONAL CAMPAIGN The Fair Work Ombudsman has commenced a national targeted educational and compliance campaign in the security industry, targeting employers who engage workers in the national workplace relations system. The National Security Industry Campaign will audit compliance with provisions of the Fair Work Act 2009, the Fair Work Regulations 2009 and will pay particular attention to the employment conditions of vulnerable workers.
’ N I K O M S Y T I R U C E S BRITISH AMERICAN TOBACCO
Dignity, respect and loyalty are not terms commonly heard when talking about manpower security. But, as Rod Cowan* finds out, British American Tobacco Australia’s security team aims to be far from common.
20 //SECURITY INSIDER OCT/NOV 2009
BRITISH AMERICAN TOBACCO
As the 14 employees attending a two-day session file into a meeting room there is an air of nervous anticipation. You could be forgiven for thinking the source of anxiety is the man at the front of the room supervising the obligatory fiddling with computers and projectors. After all, Brian Sankey, National Security Manager, British American Tobacco Australia (BATA) barrel-chested, thick arms, shaved head and broken nose is a formidable looking character. It could also be that each of the employees who will stay at a nearby hotel and go to dinner together that evening at the companyâ€™s expense has been told they will be presenting and expected to offer their thoughts, opinions and ideas during the program, which will cover everything from electronic security to business risks,
with guest speakers and senior managers dropping in
(BAT) British American Tobacco
SECURITY INSIDER OCT/NOV 2009// 21
BRITISH AMERICAN TOBACCO
to contribute. All of which would be standard fare at any management gabfest. But these are not managers.They are security guards unused to attending such events and having their say far less being paid to do so. “It was not so much a training function or workshop but a get-together, so we could push forward,” says Sankey, who’s quiet voice, easy smile and obvious education (he has a business degree under his belt and is studying an MBA) belie his physical appearance. “There was very little training in there.There was bonding, getting to know each other, learning more about each other. Showing the team that they’re respected and showing the new direction that being good is not good enough.There was a lot of brainstorming, as well, and trying to pull the answers from each other. I didn’t want to preach to them for two days. It was to stimulate discussions and creating a new paradigm, a way of
“One of the key messages was that the game changes so quickly in business generally and especially in the security industry and we have really got to be two steps ahead.”
thinking that they were free to take risks and experiment, knowing what the business expected of them and
cascades to how their staff behave, systems, procedures, etc.,
what their capabilities were.
and partnering with the company and the staff so we have a
“I told them this would not be a spectator sport.The theme was ‘be remarkable’ and that is what we are going to be.” That includes, he adds, going beyond BAT’s corporate aim of staying “one step ahead”. “One of the key messages was that the game changes so
tripartite system: there is the provider, there is the buyer, and there are the guys at the sharp end, the staff.There has got to be a synergy collaboration between all three to make it work. That’s just pure teamwork, and partnership.” In order to ensure the contract runs smoothly, SNP
quickly in business generally and especially in the security
assigned a manager, David Drew, to be the point man between
industry and we have really got to be two steps ahead,” says
it and the client, and arranged for key meetings between the
Sankey.“I pushed on the workshop that we have competitors,
HR, finance, and IT departments of the respective companies.
just like marketing, just like the business in general. Our competitors are people who will stop us achieving our
Doing so convinced Sankey that SNP understood what he was after: “It was the open mind, the willingness to look at
objective.They could be people wanting to contaminate the
things differently, and to understand that, yes, this will be a
product, undermine our brand, steal items, hijack our vehicles,
and we have got to have an enormous amount of dexterity and the ability to quickly change.” One session involved a panel of six key BATA managers
While the team is responsible for security of the 43-acre Virginia Park, Sydney, facility, which manufactures cigarettes for Australia, New Zealand and a number of the Pacific
from HR, IT, manufacturing, supply chain, engineering, and
Islands, Sankey is also responsible for BATA security
warehousing, addressing the group to give them their
operations nationally, including a national leaf warehouse in
feedback on security.
Queensland, which holds raw leaf stock, and state offices in
“It is almost an annual performance review. It was a real wake-up call for the guys to recognise that they are doing a good job,” says Sankey. “The old security mindset is not business focused. We can
each capital city. The “depth and scope” of his position is “huge”, says Sankey: “It’s got the whole continuum there. It covers everything from assets imported, through to the supply chain.
integrate into the business, enable people, and be strong
Once the leaf hits the Australian shore, it is everywhere in the
business partners. I can’t do that alone. I need the security
process: from the transport, logistics, out into the shops, and
team to be at the front doing it. Because we are the touch
that’s just the products side, then we have the information
point for the first contact to a lot of people to our business, our
technology, the internal risks, information loss, and reputation
job is to be business people that deal with security.”
of our brand.”
The BATA security team’s journey to being remarkable
The latter“brand protection” has always been high on the
began nine months ago when Sankey awarded the manpower
agenda for the company, which, he adds, is “very consumer
contract to SNP.
“One of my key drivers through the procurement process
“We all know the issues around tobacco regulations, and the
was finding the right company. Generally the prices were fairly
anti-smoking groups. But, we want to be not only a good
consistent, but [it was about] finding the right ideologies, the
manufacturer, but a good employer, as well.This is a priority for
right philosophies, and how their managers think, which
British American Tobacco across the globe. If we’re not seen as
22 //SECURITY INSIDER OCT/NOV 2009
BRITISH AMERICAN TOBACCO
a good corporate citizen, then we’re not going to recruit the right people. It’s going to be a downward spiral,” says Sankey. All of which adds up to a different approach to security by wearing “different hats and being aware of each different function”. “It’s very important for security to be right across the business,” says Sankey.“We have got a global catchphrase, which is that our security across the world is global, consistent and integrated: global in our approach, consistent internationally, and integrated cross-functionally at all levels. And that’s the most important thing that I think we can push: understanding each functions’ key issues. What keeps them awake at night? What will help maximise their success in those functions? And, identifying that, and different ways to help them.” Getting to know the business means attending the likes of BATA’s leadership team meetings, and understanding senior management roles, not only in terms of their functions but also their needs, or as Sankey puts it: “What their challenges are, what their risks are, not just security risks, but risks that they face in achieving their objectives, and thinking how can I find a way within the security remit to help them achieve their objectives?” The cornerstone of Sankey’s approach is the company’s philosophy. “It starts with the BAT culture as a business, of treating people well, with respect and dignity. It is irrelevant whether they are security, cleaners, marketing experts or IT experts coming in, treat them all the same with a high level of
Training and standards key to success
Underpinning British American Tobacco Australia's (BATA) security operation are some heavyweight training and standards activity. At the core is a competency based training programme, developed in house by the BATA security team. “It is a very comprehensive system that provides consistency, accuracy and measured learning outcomes,” says Brian Sankey, BATA’s National Security Manager.“It may take up to 9 - 12 months for an operational guard to become fully qualified in all subject areas.” Having such rigorous training, says Sankey, provides a robust, legally defensible, and evidence based training and assessment that is linked with BATA’s risk assessment process. The programme took around 18 months to develop and includes 22 subject modules and 124 lesson plans to cover all duties on site. “The training material is frequently updated to ensure it remains the smartest way to work,” says Sankey. In the standards area, BATA’s security operation has linked with the business Integrated Management System (IMS) to such an extent that it has achieved certifications for: • ISO 9001: 2008 (Quality Management) • OHSAS 18001 : 2007 (OH&S Management Systems) • ISO 14001: 2004 (Environmental Management Systems) “We understand that we are the first security function in the world for BATA to achieve this,” says Sankey.
respect and dignity,” says Sankey. Such an approach may be groundbreaking in security, but
the end of the two days and thought: that’s what it’s all about. He
at the same time it is common sense, says Sankey.“It stuns
grew, we enabled him, and if nothing else it showed to me that it
me that some people think this is amazing, that nobody
worked because of what happened to him,” says Sankey.
does this. Nobody does conferences or workshops with your
Being remarkable is a challenge Sankey says he wants to
group, or 5am barbeques like we do. But I really think it is
take beyond his team to the rest of the industry, which has
common sense and things that I wish people had done for
much to answer for.
me when I was on the tools and on the sharp end in
“What have we done as an industry? How have we damaged the industry? I think we have done that through
different industries. “It comes back to respect and partnership. But, with that
trying to drive the price down. People get what they pay for, or
comes the ability to apply the resources. That’s what I’ve got
they get the return on investment that they deserve. We have
to commend the bosses of BATA for. They recognise that
wanted cheap, cheap, cheap, and that results in poor quality,
and they enable us to use those resources. They let us go
inconsistent quality and unsustainable functions that is not
and buy $80 worth of bacon and fruit juice, because they
delivering the value that the business demands now, or that it
recognise the return on investment.”
needs now,” says Sankey.
It’s not just the cost of breakfasts, either. Each of the guards was paid to attend the two-day program, an expense
By taking a business-focused approach and investing in people, Sankey says: “I think we can start to turn the industry around and counter some of those negative issues on publicity
most security managers would baulk at. Sankey, however, says it is a case of juggling resources
or public perceptions that [security] is big, burly blokes and
and realising the payback comes in engagement, loyalty and
there is no business acumen there. We created that [image]
and now we have a duty of care to turn it around.”
“One example, David [Drew] and I noticed through the two days, was a 19 year old with almost no security background, surrounded by all these people in security and special guest
Whether the industry will step up to the plate, remains to be seen. But, at least in one small corner of the security world, one
speakers and he just blossomed through the two days. He spoke
client, provider, and staff partnering as a team is proving it is
out. He spoke his mind. [Drew and I] just looked at each other at
possible to do so.
*Rod Cowan is an independent contributing editor and can be contacted on firstname.lastname@example.org. 24 //SECURITY INSIDER OCT/NOV 2009
MSS GETS BACK ITS MOJO Words and photos by Rod Cowan* With Chubb’s manpower business having new owners and a
owners that’s their core business and they get to experience
new name, top of the list for its Managing Director, Mike
those new owners coming out and seeing everybody, it was
McKinnon, has been building a new management team to
quite easy to get the place motivated. Very much so. People
rebrand the company as MSS.
have flourished since they’ve been given the opportunity to feel
Despite losing ground as a result of market uncertainty and
loved and feel special, and knowing that the business will go
protracted takeover negotiations, MSS – with about $300
forward. We’ve supplemented that with some good people, and
million turnover and just over 4,700 employees remains the
we’ve removed...ah well removed isn’t a good word... we
largest security personnel business in the country.
needed a generational change in some of our business units,
Housed in what the staff call the “tin shed” at the back of Chubb’s Ashfield head office, space is at a premium.
and those changes have been made. I bought in some new blood. Some from outside the
McKinnon’s small office with just enough room for a desk, visitor
industry, some who had been in the industry more than a
chairs and bookshelf overlooks local playing fields. McKinnon is
decade ago and who’ve come back, who have got a great
relaxed, dressed in shirt, tie and pinstripe suit trousers. Behind
passion and great energy levels, and that rubs off on
him a large model of a Qantas jet is a reminder partly of his
everybody. So all in all, I think it hasn’t been a terribly hard
past, when he worked at the airline, and partly his future, as
ask, it’s been some long hours, but people have been on the
MSS flexes its muscles in the aviation security space.
journey, I haven’t had to drag anybody, and people were keen at the outset.
Security Insider: How big a challenge has it been to come in and try and invigorate the business? Mike McKinnon: It hasn’t been difficult at all, in some
SI: One of the things I found with talking to various people within your organisation is a sense of that there was a time
respects, in that the people were crying out to be loved, and
when [working for Chubb] was a badge of honour, which
they haven’t been core business for a very long time.
changed from being the biggest and the best to simply
[UTC] bought [Chubb] as a technology company and picked
becoming the biggest and getting smashed [by the
up a big chunk of manpower, which doesn’t fit their model.
competition] all the time. I imagine one of the dangers for your
With technology, they expect 15 per cent plus on returns, and
competition now is that you have people who are motivated
that clearly doesn’t work in a manpower/labour hire type
on a number of levels and a certain amount of resentment in
business area. So having been unloved for a fair amount of
the rest of the industry who are ready to get back into the fray.
time. Basically, if you don’t love something, people lose focus,
Is that what you’re finding with your people?
people lose direction, and clients vote with their feet... And
MM: I wouldn’t say resentment from the industry. I think
also, it became increasingly difficult for them to recruit quality
certainly they’re not happy losing revenue and jobs to
people quality managers during that period.
competitors, that’s for sure, but I don’t think they resent them. I
So when you come on board and they know you’re passionate about the business – and they know that the new
26 //SECURITY INSIDER OCT/NOV 2009
think there’s probably more disappointment in the handcuffs that were put on them, in that the old Chubb was
MCKINNON: WE’RE NOT THE OLD CHUBB REBADGED
SECURITY INSIDER OCT/NOV 2009// 27
extraordinarily difficult to do business with. You’d have pages
[head of Qantas security] Steve Jackson and Megan
and pages and pages of non-compliance to a tender, and their
Constable from Qantas, because they wanted to go over there
pricing regime was not appropriate to the industry.
and do an operational audit of our parent company, SIS India. So I went over there with them, obviously, and there was a bit
SI: How much did they lose through that, do you think? MM: In the last seven or eight months, probably about 15 percent of their turnover, which is quite dramatic.
of apprehension over what I was going to see and how professional they were. And, I was absolutely gobsmacked at how professional they were and the professionalism of their organisation. But the
SI: So how much is that? MM: Probably $40 or $45 million dollars, and blue chip
driver behind it is training. Actually there are two real drivers: one is, they have a fantastic satisfaction in taking their people
clients who won’t come back in a hurry. And it’s probably good
out of poverty and giving them a career and that’s at the heart
they don’t come back in a hurry, really, because it gives us an
of what they do.
opportunity to prove that we really are different that we’re not
And then the training… They’ll train people “where like they
the old Chubb rebadged – that we are a different organisation,
have 1,000 people being trained” their capacity to train people
that we’ve got different leadership, that we’ve got a whole new
is awesome. And it’s 28 days and these guys who are doing
management team. Because when you bring in a new
the training well they’ve just come from farms they haven’t
management team – when you bring in a new blood – it’s
even ever seen a computer, or a telephone. So we have to
revitalised, because you’ve got a whole different attitude. And
teach them those basic fundamentals. So 28 days of training
we’ve got people who come and declare to me: “Mike, I’ve
and these guys put on 30 percent of their body-weight while
absolutely got my mojo back.” I’ve got a Finance Director who
they’re doing it, because they’re getting fed for the first time
presents at my conference who’s probably one of the most
properly.they go 7 days a week for 28 days. And we were
motivational speakers you could hear at a conference on
fortunate enough to see a passing out ceremony while we
business and that’s coming from a finance guy. My Legal
were there and Steve Jackson got to take the salute. And the
Counsel is absolutely pumped up. He wants to make sure we
spark in the people’s eyes – the security officer’s eyes over
win business not being up there doing everything possible to
there, they were absolutely appreciative of the opportunity.
make sure we don’t get business.
They all looked a million bucks. Impeccably dressed, and it is quite militarised over there compared to here. Over there, I
SI: You’ve got new owners now and obviously they’re Indian
think it’s over 60 percent of their staff are within in barracks. So
owners. What sort of implications have you found from the
if you pick up an American Express site, it’s got over 80 guards
and they’ll go and get a premises nearby, and that’ll house at
MM: Well, foreign ownership in itself I don’t think is an issue. The Chubb Group, and previously Wormald, had always been
least 50 of them. So it’s a completely different regime, which won’t work here.
owned by foreign owners for decades. Most of our competitors
But that fundamental commitment to people, and that
– our major competitors are all foreign owned entities.The
fundamental commitment to training, it’s at the core of SIS.
biggest security company in the world, Securitas is well I don’t
And they’re not the biggest in India, at all. But it’s why they’re
know how many countries it operates in, probably hundreds of
seen as the leaders in India. It’s why the Government comes to
them... but it’s a foreign entity in all bar the country which it
them for advice in relation to security matters.That’s where the
comes from. So I think that security worldwide is pretty widely
leadership comes from. And that for us is great.That’s why
done by international companies these days. And certainly
we’re going to go back to now to get an RTO status one that
that’s in keeping in with what’s done here in Australia.
we let go a few years ago. I think nearly all the companies have
So I think the foreign ownership hasn’t made any difference.
got rid of that status and security companies have left it to the
The fact that they’re Indian I think has made a bit of scuttlebutt
training industry. We believe it’s a core skill, and we’re going
on the market on what that may or may not have meant. But I
through the registration process now, for accreditation again.
think that’s probably just because it was different just because
And then we’ll roll out our own training nationally.
it was India, because we outsource stuff to India, but they were coming and buying our business here.That argument
SI: One of the issues you’re facing is the damage that’s been
dissipated straight away once it was known. And there may still
done to the Chubb reputation and the rehabilitation of that
be people out there who have a concern, but we haven’t come
brand. I’m intrigued as to why you chose the MSS brand. I did
across that in any of our dealings. We’ve found that our new
an interview with Tony Chamberlain some time ago and he
owners to be fabulous.They understand our business, they
said that a lot of the problems, which ended up with Chubb
have some core values, which are absolutely critical, they have
up in court on criminal charges, was the MSS acquisition. I
a genuine commitment to people. I know people say that all
was just wondering, why choose that particular brand?
the time – every company says that they have a genuine commitment to people – but I went over there on a trip with
MM: You must be referring to when they first bought the MSS business back in late 1996, when they first bought the continued page 30 >
28 //SECURITY INSIDER OCT/NOV 2009
MCKINNON: WE NEED TO EARN OUR WAY BACK INTO THE INDUSTRY.
security personnel business, and then the mobiles business.
those days and the client base has been amazing.They’re a bit
And the mobiles business for MSS had massive trade
like ex-prime-ministers you know? They get more fondly
practices issues prior to that. But if you look at the security
remembered with time.“Oh, MSS was the best provider”, “they
personnel business, I think the MSS acquisition was fantastic
had the best people” it’s funny, it’s like they never ever had an
way back in ’96 it was wonderful.
issue. So I only hear positive things about us picking up the MSS brand. But it is only some initials.The look of the brand,
SI: You were working for the company at the time? MM: Yes, at the time I was state manager in western
the feel of the brand, is completely different.This is not about back to the future. It’s not about taking Chubb back to the
Australia, for the Chubb group. And then I came over here to
future where it was. And it’s not about taking the old MSS
take up a finance role, which is my original skill. So I came
brand back and being like that was.
back over here to do the national financial controller position.
It’s a brand we’ve picked up and it’s got history. It’s got over
So, yes, MSS itself was fantastic, but the brand quickly, within a
50 years history. We’ve got photos of MSS people guarding
few months, was out of the market. And the brand largely
the Beatles. So those things are nice to have. But certainly
hasn’t traded since. But it was one of the names of the
whatever MSS is, is not what we are, other than in name, in
corporate entity we bought, which was still there for us to use.
And we looked at a whole lot of other names, and every time we looked at a name, someone would have part of it registered
SI: The issue of Chubb with the ACCC prosecutions, the
in some of other state. MSS was one we knew was open to us
criminal acts in terms of provision of patrolling services and
to use and we knew it wasn’t used in any state or territory in
so on...well, of course, the person who was in charge of
Chubb at the time was George Chin, [though he was not
But, and I’ve said this to a few people, surprisingly, most people’s recollection of MSS is fond. We’ve got a lot of security officers who worked for MSS in ’96, we’ve got
implicated in any wrongdoing], and he’s now back with you. What’s his role within your organisation? MM: Well, George is the Chairman of SIS – our parent
managers that are current general managers in our states who
company for Australasia, so it owns the MSS security business,
worked for MSS one of them has got an MSS watch still from
and George is also a director of MSS Security. His role is really continued page 32 >
30 //SECURITY INSIDER OCT/NOV 2009
one of traditional chairman. So I have full autonomy to run the
one, we’re number one in terms of revenue, we’re number one
business. I report through George to the governing board. I also
in terms of the number of people we employ, we have some
have direct relationships with the governing board. But, hiring
of the best clients out there that are possible to have. But,
people, firing people, deciding who we take within our business,
that’s not necessarily leadership. Leadership is about being
I control that agenda. Subject, of course, to the normal
an industry participant. And we’re only one leader you can’t
protocols you’d always have, as a Managing Director; you
be the leader in an industry. You can’t drag an industry along
would have limited authority cap X, that sort of thing.
– you can’t push an industry along – you have to be part of it.
But George is the chairman. His role is broader than just
And that’s where us re-engaging with the industry, so to
Australia. SIS India wants to be the largest in the whole of Asia.
speak, has to come from. It has to come from our guys
So they want to move into more business opportunities within
participating in the ASIAL meetings, participating in industry
the Asian region. George is responsible for driving that. George
meetings, participating in, for example, the ATS working
spent a considerable amount of time up in Hong Kong and ran
groups, which we get a lot of, by the way, which we were
eight countries with the Chubb group from there. So, he’s well
complimented on, by the way, as MSS but it’s about
connected. So, his task is to look at acquisitions and joint
participation. Once we’ve done some participation, we can
venture prospects throughout the region and have oversight of
then seek to take an executive position. But I think we need
the business I run here. And potentially look at other business
to earn our way back like earning a nice new premises I think
opportunities within Australia as well, as they come up.
we need to earn our way back into the industry.
SI: What are the future plans? Where do you see your
SI: Just to wrap up, what’s your message to your customers,
organisation going now?
to the industry, and your employees?
MM: Well, my organisation is MSS Security. So, my focus is
MM: Well to start with employees: [that] we use the MSS
to stay absolutely crystal clear on our security personnel
brand as an opportunity I wrote to them back when we did
business. Other opportunities out there are really a matter for
the re-branding, that’s a big opportunity to us all to rally
George, and the governing board of SIS, to do. But, no doubt
around that, to make a difference, and to refresh ourselves,
over time we will broaden our scope.There are benefits that
to become more focussed and become more excited. And
come from having absolute focus on just a security personnel
I’ve had a great response to that, I must say. We’ve already
business. But it also has limitations in that you can’t directly
put [new uniforms] on new sites. So I think for them, they’ve
fulfil all the requirements of our blue-chip customers.
seen new pay slips, they’ve seen newsletters, they’ve seen
So, we either need to look at strategic relationships, or over
some correspondence but they yet haven’t seen much of a
time to look at moving into those other areas, in some way
change, in some respects.The managers that go out to see
shape or form. A lot of it will be responding over time to our
them will talk about it a bit, but they’re not badged with MSS
client demands.You know, where that takes us, I’m not quite
all over them. So for them I think that’ll be the most exciting
sure. But certainly we’ll have to have some type of relationship
time, when they get their new uniform range, which we think
in relation to the electronics side of the business, I think, and
looks fabulous, and a fair bit of consultation was employed in
the monitoring side of the business. What that looks like in the
that process. So for the employees, I think that’s important.
future, we’re not so sure at this stage.
Competitors and our industry at large? We just want to be an active participant. We’ll pick our segments where we think
SI: When you talk about electronics or moving into that area,
that we have a competitive advantage. We’ll also pick some
is that working with Chubb or are there contractual reasons
strategic customers, which we think might not be in those
why you couldn’t start up your own electronics business?
segments, but if we can secure that, that will be the
MM: We’re committed to continue to work with Chubb,
cornerstone client for that segment or there might be a
there’s no question. We have a lot of common clients. For
couple of clients we’re targeting that could be a cornerstone
example, we might be the lead on part of it. And the same with
for a segment. So we’ll be out there. We’ll be easier to do
Southern Cross Protection, that bought the mobiles business,
business with, from a customer perspective, and we’ll be
we have a strategic relationship with them. But they’re not
easier to do business with from an industry perspective.
exclusive necessarily. So it’ll be a matter of whether they’re fit
I’d like to think there won’t be any of the arrogance that was perceived to be there before. Some of that perception may well
for purpose at the time.
have been reality, but certainly we intend to be humble in our SI: Chubb had put a ban on any Chubb people going to
approach to industry.That’s certainly my view on it, and that’s
anything that looked like an industry meeting, but you’ve said
certainly what I’ve told my guys we need to do.
you’re coming back, you’re going to be engaged with the industry, and if I rightly remember, you’re sponsoring the
SI: Thank you for your time. MM: Thanks, I appreciated the opportunity to have a chat,
Conference/exhibition dinner? MM: Yes, we are. When we talked about being number
and put some insights to the industry at large.
*Rod Cowan is an independent contributing editor and can be contacted on email@example.com. 32 //SECURITY INSIDER OCT/NOV 2009
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SECURITY 2009 24-26 AUGUST SYDNEY CONVENTION & EXHIBITION CENTRE
Cocktail Reception – The series of networking events at Security 2009 kicked off with the highly successful cocktail reception sponsored by ISS Security. Set against the stunning backdrop of Sydney’s Darling Harbour, the 300+ guests were treated to an amazing ice sculpture and a spectacular artwork featuring the ISS “A World of Service” and ASIAL’s 40th Anniversary (pictured above).
34 //SECURITY INSIDER OCT/NOV 2009
Gala Dinner – in keeping with previous years, the Security 2009 Gala Dinner delivered another memorable night of entertainment and networking. Sponsored by MSS Security the evening featured three of Australia’s best comedians – Vince Sorrenti, Sam Kekovich and Peter Rowsthorne – a great night was had by all. Best New Product The Security 2009 Best New Product Award as voted by Conference Delegates was presented to MOBOTIX for their Q24M-SEC product. The Best New Product recognises the most outstanding product on display at Security 2009. Best Stand Award This best stand award for excellence in stand design was presented to KABA
The Hon. Robert McClelland & wife Michelle
RK Sinha, Chairman/Managing Director, SIS Group
Larry Field Award This award is made in acknowledgement of an exhibitor who has gone that extra mile in the development, presentation and delivery of their stand.This year’s winner was DEDICATED MICROS.
SECURITY INSIDER OCT/NOV 2009// 35
HOW CO-OPERATION WILL CHANGE THE INDUSTRY The industry is entering a new era of change, partnerships and opportunities, according to speakers at this year’s annual security conference, says Rod Cowan.* Despite the gloomy economic conditions, coupled with negative press coverage of security, speakers at this year’s security conference were surprisingly upbeat about the industry’s future albeit being one that faces huge challenges. Changes to consumer thinking following the global economic crisis are opening doors for Australia’s security industry in the next decade, according to one keynote speaker, Bernard Salt, one of Australia’s foremost commentators on demographic and social change.
Left to Right: Ged Byrnes, Bryan de Caires and Federal Attorney General, Robert McClelland
In his address outlining the “upside of the downturn” and why the global financial crisis might present opportunities for security businesses, Salt said it represented a paradigm shift
and communication is one that “complements the
in consumer and worker thinking.
Government’s national security framework entirely”.
“After more than a decade of prosperity, people are now
The last 12 months, he said, have been challenging on a
propelled by different drivers.There is a rising and genuine
number of fronts and have demonstrated that Australia is not
concern for the security of the family, the tribe and community,”
immune from overseas threats and events.
said Salt. “In this respect, the changing psychology of the market will underpin a rising demand for security services in the decade that lies beyond the global financial crisis.” An increase in Australia’s population would also test the security industry in the next 10 years. “Our cities are growing more rapidly and drawing migrants
“It has also shown that we need to be constantly prepared and vigilant,” said McLelland. For that reason, Governments must be considered and proactive in managing the complex interplay of national and global events. “Not surprisingly, many actions and policies pursued by Government are likely to impact on the private security
from different areas all at a time of major economic stress.This
industry. Indeed, some of the Government’s objectives require
is a potent combination that requires managing from a
your active support.
security point of view, both from the police and private security firms,” he said. Opening this year’s conference, the Federal AttorneyGeneral, Robert McClelland, noted the theme of collaboration
“I am pleased to say that the industry is rising to meet these challenges.” Last year’s National Security Statement by the Prime Minister, he said, expanded the definition of national security continued page 38 >
36 //SECURITY INSIDER OCT/NOV 2009
Latitude NVMS 速
Network Video Management System
to include threats that go beyond terrorism and maintaining our territorial borders. “Appropriately, we now also include serious and organised crime, electronic attack and natural disasters,” said McClelland. To counter challenges, the National Security Statement “promotes a strong partnership between Government and industry in order to safeguard Australia”. “Current arrangements for protecting Australia’s critical infrastructure, for example, are generally regarded as a significant improvement on past efforts, and highlight the Left to Right: Federal Attorney General, Robert McClelland and Professor Martin Gill
success of this partnership approach,” said McClelland. “We must, however, continue to build on and strengthen this strategy.” Noting terrorism is not the only threat to Australia, McClelland said:“The Government’s new national security priorities present
COAG is also considering national minimum standards for the electronics sector.
a holistic view of security aligned with our belief in an all
Additionally,“COAG has also agreed that all Governments
hazards’ approach to achieving organisational as well as
need to consider a national registration or licensing system for
the private security industry.This will be examined next year.”
The key is being prepared to respond to and recover from
Peter Davies, Assistant Chief Constable, Nottingham Police, and lead for security for the Association of Chief Police Officers,
crises regardless of causes. “Resilience for an organisation is more than simply preventing a
on talking about recent developments in the relationship
range of identifiable risks. It’s about being able to continue to meet
between police and private security in the UK and the impact of
key objectives in the face of significant, disruptive circumstances.
regulation since its introduction in 2005, said:“Regulation works.
That also means understanding and managing the many
In the UK it has had a difficult early couple of years but is now
interdependencies within and between industries, Government,
on a firm footing.” Along similar lines, Steve Jackson, head of Qantas security,
communities and individuals,” said McClelland. “Resilient organisations are those that have well established
called on the industry and police to develop stronger working relationships.
connections to partner’ organisations.” There are, however, challenges within the industry, such its
Manpower, however, is not the only sector attracting attention. Matthew Baas Becking, Assistant Director, Physical
attraction to organised crime. “I should emphasise that most legitimate private security
Infrastructure and Technical Security, Defence Security Authority,
operators and staff usually operate with absolute integrity and
outlined the work of the Electronic Security Systems Work
often fully comply with all our laws,” said McClelland.
Group (ESSWG), which is planning an overhaul of the Security
“Nevertheless, the Australian Crime Commission has identified issues of criminality affecting the industry” principally
Construction and Equipment Committee (SCEC). There was, he said, an “urgent need for review of electronic
the exploitation of the cash economy and unlawful business
security policy and user guidelines” and the ESSWG has
recommended a new policy and process for electronic security
“The Government’s view is that a combined regulatory and
law enforcement approach is likely to be most effective in Current issues and concerns include:
combating organised crime offences.” At a recent Council of Australian Governments meeting, Ministers agreed to a coordinated national effort to effectively
• Policy and guidelines on nexus between electronic security systems and current logical and physical access control;
prevent, investigate and prosecute organised crime activities
• Continuing technology advancement;
and target the proceeds of organised criminal groups.
• Electronic security systems integration issues;
Last year, the Council of Australian Governments (COAG) also agreed to adopt a nationally consistent regulatory approach to
• Inclusion of Security Alarm Systems and CCTV in integrated security systems; and • Identity Managed electronic security systems.
the private security industry. For the manpower sector, all jurisdictions have agreed
The end result will be a new SCEC endorsed products
reforms will come into place in 2010, and will apply to both new
system, which could have flow-on effects to electronic
and existing licence holders.
systems in the private sector. *Rod Cowan is an independent contributing editor. He can be contacted on email@example.com.
38 //SECURITY INSIDER OCT/NOV 2009
INDUSTRY TAINTED BY CRIMS, RORTS AND PORTS The industry’s image has been tarnished by a wave of bad press.There are some looking for solutions but, writes Rod Cowan*, turning tarnish to varnish means playing the long game. For a while there after 9/11, basically the security industry was on the up, becoming a boardroom topic, attracting interest from investors, creating new players, and wads of cash being thrown at projects. As they say, however, what goes up, must come down. Judging by press offerings coverage in recent months, the industry has fallen with a resounding thud. To be sure, media coverage of the dark side of security
rort the tax and welfare system, and intimidate competitors for a greater share of the market.” All of which was based on a press release issued by the
appears with monotonous regularity. Some journalist would
Australian Crime Commission on its 18-month investigation,
discover this “fast growing industry” and dig around for
which found the industry was “plagued by serious issues” that
comments, with representatives and wannabes of various
were, according to commission chief executive John Lawler,
institutes and associations all too quick to talk about “shonks in
“outside the reach of normal law enforcement”.
the industry”, the “need for regulation”, and “getting rid of the cowboys”. More recently, though, the criticisms have come from official
Jacobson and Welch went on to report: “Problems included significant organised crime links, the trade in illicit commodities such as drugs and drug-making chemicals, organised theft
sources. And, the industry’s organisations have been too
from the businesses that security companies are paid to
reluctant/courteous/timid (take your pick) when it comes to
protect, and money laundering.
hitting back when there has been plenty of room to do so.
“Many hid the money through international trade and legitimate business links”, Mr Lawler said.
“Elements of the industry were engaged in tax evasion or
Take, for example, the headline: “Criminals infiltrate security
welfare fraud and failed to comply with their requirements under
workers’ compensation, superannuation and workplace
The news outlet doesn’t matter, really.The story ran pretty much across the country under variations of the same headline followed by a lead paragraph reporting, as the
regulations. Some employed staff without the correct visas; others circumvented or manipulated industry regulations.” ASIAL’s response tended to confirm the ACC’s view, with its
Sydney Morning Herald’s (24/05/09) Geesche Jacobsen and
CEO, Bryan de Caires, saying legitimate businesses had “found
Dylan Welch’s did: “The private security industry throughout
it difficult to compete against operators who breached the law
Australia has been infiltrated by criminals who deal in drugs,
by paying cash to their workers, or paying below-award wages”. continued page 40 >
SECURITY INSIDER OCT/NOV 2009// 39
It is not until you get to the last paragraph of the story that
inquiry and went on to say well nothing, because “after seeking
you get this little pearler: “The commission said the vast
legal advice”, ISE “is in no position to make any official or
majority of companies and individuals’ in the industry were
unofficial statements or comments regarding any matter relating
to this inquiry”.
The ACC’s website poses the question: “How widespread is
Something could be said but was not about the way
criminal infiltration?” Answering that there were 5000 registered
Registered Training Organisations are managed, or questioning
security businesses, and due to the large size the industry in
the introduction of onerous training requirements in a low
Australia, it would be “difficult to quantify a percentage figure of
paying industry, or addressing the whole issue of auditing
criminal infiltration”, adding: “The majority of private security
Approved Industry Associations (or lack thereof). Any first-year
operators provide an excellent and legitimate service to the
criminology degree student should be able to help by
Australian community.” The Commission did find, however,“a
explaining how criminogenic environments are created.
number of examples of criminal influence and infiltration” across Australia, which it says is “a cause for concern”. The Commission website then asks: “Why is security vulnerable?” Beginning its answer, again, by saying “the vast
But here’s a question: Who is responsible for approving and controlling security training companies and industry organisations in the first place Oh, that’s right: that would be government bodies.
majority of companies and individuals working in the private security industry are legitimate and provide an excellent service
to the Australian community”.The Commission goes on to say
Then, another headline: Security shambles at ports revealed.
access to firearms, licensed premises, major events, a range of
As Nick McKenzie reported in the Melbourne Age (9/11/09)
public and private assets “provides incentives and opportunities
(note the date): “Convicted criminals who pose a terrorist or
for organised crime groups to infiltrate and exploit” the industry.
organised-crime risk are free to work on Australia's ports due
“Potential involvement of serious and organised crime in the private security industry can have serious consequences. It can
to gaping holes in the nation's maritime security, according to a report commissioned by the Federal Government.”
facilitate further criminality, such as: illicit commodity
The “damning” report, obtained by The Age under FOI laws,
distribution, money laundering and suspect currency
completed in August by the Office of Transport Security, reveals
movements, property theft.”
that “the central plank” of the Maritime Security Identity Card
Neither“incentives and opportunities”, nor“potential
(MSIC) scheme had “failed to meet its core goal: to keep
involvement”, or“a number of examples” for that matter, seem
criminals convicted of terrorism-related offences away from the
reasonable grounds for indicting the entire industry in the
nation's maritime sites”.
press. After all, who reads past the headline and first paragraph? Or, for that matter, visits the Commission’s website? Organised crime within the security industry is far from endemic. It tends to be constrained to certain sectors (notably
The MSIC scheme requires maritime industry workers to undergo criminal background screening and an ASIO assessment in order to access wharves and offshore facilities. McKenzie reports: “[T]he OTS report reveals that the scheme is failing because it does not detect or act on a range of
doormen at pubs and clubs) in certain locations (notably SA
offences and behaviours that are known to have linkages with
and WA).The fact is there are easier ways of making a living
terrorist activity and the unlawful interferences with maritime
than running a security firm.
transport and offshore facilities’.
But here’s a question: Who is responsible for licensing and
“The offences going undetected include those relating to
controlling security companies and individuals in the first
possessing explosives, theft, significant weapons violations,
place? Oh, that’s right: that would be government bodies.
racketeering, blackmail, corruption, bribery and offences relating to the death of another human - be it by assassination
Training scams Again, widely reported across the country, recent headlines
or murder’. “[A] ‘major gap’ exists in the security regime because a great
have run along the lines of: ICAC probes security industry
many offences that are related to terrorist and related activity
are not captured’ and criminality that does not result in a jail
The NSW Independent Commission Against Corruption is
sentence is ignored.The report concludes that the maritime
looking into accusations of RogerTraining Academy certifying
security card regime does not adequately reflect the stated
security guards without any face-to-face teaching, and
policy objectives – particularly when one takes into account
pocketing $1.3 million. As SBS World News (24/08/09) put it,“at
the potential use of trusted insiders and the threat of criminal
the expense of the NSW security licensing process”.
infiltration by organised crime groups.”
ASIAL’s CEO was summoned to provide evidence, as were
According to some sources, a similar review still under
two board members of the Institute of Security Executives (ISE).
wraps into the Aviation Security Identity Card (ASIC) system
ISE even went as far as to issue a press release saying it was
contains similar concerns about workers convicted of
both necessary and timely to issue a statement” regarding the
serious criminal offences given passes to work in securitycontinued page 41 >
40 //SECURITY INSIDER OCT/NOV 2009
the solution lies in creating meaningful partnerships between
sensitive areas. But here’s a question: Who is responsible for approving and controlling the MSIC and ASIC schemes in the first place? Oh, that’s right: that would be government bodies. But, as McKenzie reports: “A departmental source said the
buyers, providers, and staff, and investing in people (see “Smokin’ security” in this issue of Security Insider). There are many instances where security operations, especially when linked to police operations, can and do cut
Government had known of the glaring problems with the
crime, at times by as much as 85 to 95 per cent. Good news
MSIC scheme for more than a year, but had failed to act
stories, however, get little press and, inevitably, there are those
because of union opposition to any toughening of
who spoke of the need for industry leadership and better media
background screening a key recommendation of the OTS
management. For its part, ASIAL has appointed a public relations firm to
tackle such issues and is understood to be considering hiring a
Seeking solutions When Security Insider reported on problems facing the industry
lobbyist. But, it is hard to see how flacks and spin-doctors
in 2005 and in many ways little has changed since then, except
criticism is borne out of faulty systems, clumsy licensing
possibly having worsened a senior Federal Attorney-General’s
regimes, and heavy handed training demands.
would be able to make any real dent when much of the
bureaucrat commented that it was “a good piece” but was
But here’s a question: Who is responsible for that?
“short on answers”.
Oh, that’s right: government bodies.
So, here goes. Paul McCarthy, CEO, One Security, whose company put in
place much of the access control infrastructure surrounding
Some jurisdictions are actively promoting co-regulation as a
the MSIC scheme, says part of the solution lies in standards.
failed experiment, and pushing for a government controlled
“Companies seeking excellence in the marketplace have
regime. As one senior police officer explained: “All you need to
adopted system standards such as ISO9001 for quality,
do is up the licensing fees and drop the approved association
IS014001 for the environment, OHSAS18001 for safety,”
requirement to pay for it.” Where the real horse-trading is done is at the Council of
McCarthy points out. “Now, finally, an international standard for quality security in
Australian Governments (COAG), which has already agreed to
business has come out: ISO28000. Adopting this standard
adopt a nationally consistent regulatory approach to the private
addresses all risks and threats in any organisation, while
recognising and enforcing all legislative and legal requirements.
“For the guarding sector, this means implementing standards
The standard is a framework that, when adopted, lifts the profile
that focus on improving the trustworthiness, competence and
of security managers, and they will then start to be taken
skills of security personnel,” the Federal Attorney-General,
seriously in organisations, in the same way safety and quality
Robert McClelland, told this year’s ASIAL conference.“All
managers have been.”
jurisdictions have agreed these reforms will come into place in
To Andy Frances, Security and Venue Support manager, Melbourne Cricket Ground, standards are certainly part of the
2010, and will apply to both new and existing licence holders.” The States and Territories, he added, are also looking at whether national minimum standards need to be applied to the
solution, but more is needed. “I believe that the key to our improved image lies in a couple of areas: One is our push for a national standard so that there
industry’s technical sector. “We will know more about their thinking on this issue by the end of the year,” said McClelland.
is a benchmark across Australia,” says Frances. “But more importantly, I believe the key may be with the end
COAG has also agreed that all Governments need to consider a national registration or licensing system for the private security
users of security. “There needs to be an acceptance that we should be paying more to attract the right people and create career paths so that
industry, which will be examined next year. The COAG process is a long, drawn out affair, which often involves trade-offs between ministers, unless there is a tipping
people stay in the industry. “I believe at the moment it is very transient and we need to create opportunities for us to attract the right people and keep them. That all comes down to people in my position being
point, such as a high-profile death at the hands of a doorman, or murder in the public eye at an airport. “It should be emphasised, however, that it’s not just
prepared to bite the bullet and pay more to attract the right
Governments which recognise the need to drive improvements in
the industry,” said McClelland.“Importantly, everyone has a role to
Frances’ comments are echoed by Brian Sankey, National Security Manager, British American Tobacco Australia (BATA), who lays much of the blame for industry woes at the feet of
play in improving standards.” So, here’s a question: Who is really responsible for improving the performance and image of the industry?
buyers looking “cheap, cheap, cheap”, resulting in poor quality,
Oh, that’s right: Everyone, including buyers, providers, and staff.
unsustainable operations, and failure to deliver value. For him,
And, of course, government bodies.
*Rod Cowan is an independent contributing editor. He can be contacted on firstname.lastname@example.org. SECURITY INSIDER OCT/NOV 2009// 41
INDUSTRIAL RELATIONS WRAP UP By Chris Delaney* The past few months have been quite hectic in the industrial relations arena. Here are a few of the major issues affecting security businesses:
Saturday, Sunday, public holiday, evening and other penalties and shift allowances. And, significantly, changes will only start phasing-in from July 1, 2010 – six months after modern awards commence – and take effect in 20% annual increments. The full bench said the six-month grace period is desirable because it will give employers and employees the opportunity to
MODERN SECURITY SERVICES AWARD 2010
come to terms with the other changes
The AIRC has handed down its decision on
phasing provisions to synchronise with Fair
transitional provisions for priority and Stage 2
Work Australia's first minimum wage review
awards, the full bench has opted for a five-
on July 1.
year phase-in mechanism designed to help
wrought by modern awards and allow the
The phase-in will apply to both increases
ASIAL has also initiated discussions with
employers and employees cope with the
and decreases in wages and conditions,
the LHMU and other stakeholders to develop
impact of award modernisation. This phase in
despite employer arguments that only
a common position on the interpretation of
approach is consistent with ASIAL’s
increases should be covered.
various clauses in the Security Services
submissions for the Security industry. The full bench said it approached the task
Where employers or employees are unhappy with the operation of the transitional
of formulating the transitional provisions in
provisions in particular cases, they will be
light of the “potentially competing” twin award
able to apply to FWA for a review and
modernisation objectives of avoiding
determination varying the award.
disadvantage to employees or increased costs for employers.
The full bench encourages employer and
Award to eliminate unnecessary confusion and conflict during the implementation stage.
FAIR WORK OMBUDSMAN TARGETS SECURITY INDUSTRY A casual security officer was recently
employee groups to reach agreement on their
awarded $115,000 in damages in the Federal
own transitional and phasing arrangements,
MODEL PROVISIONS PROVIDE FOR FIVE YEAR PHASE-IN
The full bench tackled the task by formulating
submissions to the full bench, the most
model transitional provisions, including a
recent an application to vary the Award to
his former boss when he pressed for
model phase-in schedule, to be inserted into
deal with Part time arrangements,
payment of his entitlements at the Australian
redundancy, annual leave loading, crowd
Open in January 2008.
The phase-in provisions will only apply to minimum wages, including wages for junior employees, employees to whom training
ASIAL has made a number of
controllers, award coverage and a number of minor drafting issues. We are awaiting a decision by the full bench
arrangements apply and employees with a
on these and matters relating to transitional
disability, casual and part-time loadings,
arrangements directly affecting our industry.
The Magistrate said that she believed the security officer was deliberately underpaid. She also said he was verbally abused by
The Magistrate, in her decision was critical of the employers failure to pay the former employee when he claimed what amounted to around $1,500 in underpaid wages. The companies involved were fined as continued page 43 >
42 //SECURITY INSIDER OCT/NOV 2009
were the Directors, individually for breaches of the Security Employees Victoria Award and the Workplace Relations Act. She said the security officer was a vulnerable employee and he had suffered financially and emotionally as a result of the dispute. “I am satisfied the breaches were deliberate, not inadvertent,” she said in her judgment. While these fines seem extreme the story comes as a sobering reminder that the Courts will not treat kindly those who underpay wages deliberately and then refuse to co operate in resolving the problem. Employers have already been put on notice that the Fair Work Ombudsman has commenced a targeted campaign looking into the Security Industry nationally. Fair Work Inspectors are targeting employee records and pay slips leading into more substantive issues such as rates of pay, penalties and allowances and adherence to awards or approved workplace agreements. They will also look at sham contracting arrangements. Inspectors usually choose a month at random which includes a public holiday and audit the time and wages records for a
“A casual security officer was recently awarded $115,000 in damages in the Federal Magistrate’s Court.”
selection of employees. Fair Work Inspectors will work with employers to ensure any
Sydney states that Queensland IR Minister
joining the national system, a decision which
identified issues are resolved voluntarily. Failure
“indicated his Government’s in-principle
brought some criticism from Julia Gillard who
to do so may lead to prosecution, including
support” for participating in the national
accused WA as being “out of step”.
back payments to employees, interest and
system, “subject to a number of issues being
fines of up to $33,000 for each breech.
resolved”. We understand that to mean
system when it referred its IR powers in
power to cover sole traders and partnerships
1996, has now signed an interim bilateral
STATES PREPARING TO REFER IR POWERS TO THE FEDERAL SYSTEM
(private employers) would be referred, if the
agreement that will govern its new referral of
state retained jurisdiction over State and local
powers to Canberra.
When the states refer their powers it will
mean that sole traders, partnerships and all
Queensland unions believe that the
Victoria, the first State to join a national
Victorian IR Minister Martin Pakula says that under the bilateral IGA, both
other private trading enterprises will be
Government should hold off on any transfers
governments would consult on any proposed
covered by the Fair Work Act and the New
to the federal system until 1 July next year
changes to the Fair Work Act.
Modern Awards. In June the Queensland Government gave
As for NSW, discussions are continuing, while the communiqué says IR Minister John
The South Australian Labor Government has introduced legislation into parliament to
in-principle support to joining the national IR
Hatzistergos “indicated that NSW would not
refer the State’s IR powers to the federal
system and the Victorian and Federal
determine its position on referral until the
Governments signed a deal to govern the
remaining elements of the Fair Work
State’s new referral of powers to Canberra.
legislative reforms were enacted”.
The communiqué issued by federal, state and territory IR ministers after their meeting in
Western Australia is conducting a review of its IR system and hasn’t committed to
The proposed legislation will give effect to a text-based referral that will result in the State’s private sector workforce falling under the federal Fair Work laws.
Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you to take no action without prior reference to an Employee Relations professional. ASIAL members can contact Chris Delaney by emailing email@example.com
SECURITY INSIDER OCT/NOV 2009// 43
ASIAL Certified Security Monitoring Centres*
Current as at: 16th September 2009 Company (short form name)
09 Mar 2011
Allcare Monitoring Services
01 Mar 2010
10 Mar 2011
08 Nov 09
Australian Security Company
20 Jul 2011
Central Monitoring Services
21 Mar 2010
City of Sydney Operations Centre
04 Jun 2010
ClubLINKS Security Commonwealth Bank of Australia Energize Australia
11 Dec 2010
24 Sep 2010
01 May 2010
17 Oct 2010
Grade One Monitoring
13 Feb 2010
10 Mar 2010
IAG (operating with IAG Data Centre)
27 Nov 2009
Instant Security Alarms
09 Jun 2011
ISS Security (Manpower Response)
17 Feb 2010
8 Aug 2010
Monitoring Excellence WA
14 Jun 2010
07 May 2010
21 Nov 2009
28 Feb 2010
03 Aug 2010
Protection Pacific Security RAA Security Services
12 Dec 2010
Rontech Security Industries
26 Oct 2010
14 Dec 2009
Secom Australia Sectrol Security SecureNet Security Control Room
02 Jul 2011
31 Oct 2009
07 May 2010
Sesco Security Co
03 Mar 2011
03 Oct 2010
03 Oct 2010
07 Dec 2009
16 Dec 2009
SNP Security (Newcastle)
17 Aug 2011
SNP Security (Sydney)
13 Aug 2010
State Govt Protective Security Services
22 May 2010
18 Jun 2010
Westpac Banking Corporation
28 Feb 2010
04 Nov 2010
West Coast Security
*The above-listed ASIAL Certified monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 â€“ 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to Certification.
44 //SECURITY INSIDER OCT/NOV 2009
/ WĞƌ ǀ Žŝ Đ ĞhƌŵĞƚŽŵƵƐ/W/ŶƚĞƌĐŽŵ / W Ğ ƌ ǀ Žŝ Đ Ğ ŝ Ɛ hƌ ŵĞ ƚ ͛ Ɛ Įƌ Ɛ ƚ Ă ů ů d ϱ Ɛ Ǉ Ɛ ƚ Ğ ŵ͕ ǁŝ ƚ Ś / W Ͳ ŽŵƉĂ Ɵďů Ğ Ğ ǆ ƚ Ğ ƌ ŶĂ ů ǁŝ ƌ ŝ ŶŐ Ă ŶĚ ĚĞ Ěŝ Đ Ă ƚ Ğ Ě ƌ ŝ Ɛ Ğ ƌ Ɖƌ Žƚ ŽĐ Žů ͘ / W Ğ ƌ ǀ Žŝ Đ Ğ ŝ Ɛ ƚ ŚĞ ŝ ĚĞ Ă ů Ɛ Žů ƵƟŽŶ Ĩ Žƌ Ɛ ŝ ŵƉů ŝ Ĩ Ǉ ŝ ŶŐ ŝ ŶƐ ƚ Ă ů ů Ă ƟŽŶƐ ǁŚĞ Ŷ ƚ ŚĞ ƌ Ğ Ă ƌ Ğ Ă Śŝ Ő Ś ŶƵŵďĞ ƌ ŽĨ ƵƐ Ğ ƌ Ɛ Ă ŶĚ ďƵŝ ů Ěŝ ŶŐ Ɛ ͘ ǆ ƚ ƌ Ğ ŵĞ ů Ǉ ǀ Ğ ƌ Ɛ Ă Ɵů Ğ ͕ ŝ ƚ Đ Ă Ŷ ŵĂ ŶĂ Ő Ğ d s ͕ Ă ů Ă ƌ ŵ ŝ Ŷƚ ƌ ƵƐ ŝ ŽŶ Ɛ Ǉ Ɛ ƚ Ğ ŵƐ ͕ Įƌ Ğ Ă ů Ă ƌ ŵƐ Ă ŶĚ Žƚ ŚĞ ƌ Ɛ Ğ Đ ŽŶĚĂ ƌ Ǉ Ɛ Ğ ƌ ǀ ŝ Đ Ğ Ɛ Ă ů ů Ĩ ƌ Žŵ ƚ ŚĞ ƉĂ ƌ ƚ ŵĞ Ŷƚ sŝ ĚĞ Ž DŽŶŝ ƚ Žƌ ͘
& d hZ ^ / E> h hŶů ŝ ŵŝ ƚ Ğ Ě EŽ͘ ŽĨ ĚŽŽƌ Ɛ ƚ Ă ƟŽŶƐ Θ ƵƐ Ğ ƌ Ɛ
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> ŝ Ō / Ŷƚ Ğ ƌ Ĩ Ă Đ Ğ
hŶů ŝ ŵŝ ƚ Ğ Ě EŽ͘ ŽĨ Đ ŽŶĐ ŝ Ğ ƌ Ő Ğ Ɛ ƚ Ă ƟŽŶƐ ; Ɛ ǁŝ ƚ Đ ŚďŽĂ ƌ ĚƐ Ϳ
/ W d s / Ŷƚ Ğ ƌ Ĩ Ă Đ Ğ
DŽƌ Ğ ƚ ŚĂ Ŷ ŽŶĞ Đ ŽŶǀ Ğ ƌ Ɛ Ă ƟŽŶ Ă ƚ ƚ ŚĞ Ɛ Ă ŵĞ ƟŵĞ
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hƉ ƚ Ž ϭϲ sŝ ĚĞ Ž DŽŶŝ ƚ Žƌ Ɛ ŝ Ŷ Ă Ŷ Ă ƉĂ ƌ ƚ ŵĞ Ŷƚ ʹ ŝ Ŷƚ Ğ ƌ Đ ŽŵŵƵŶŝ Đ Ă ƟŶŐ
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/ ^ d Z/ hd z s/ K / Ed ZKD hŶŝ ƚ Ϯ͕ ϱ W Ă ƌ Ɛ ŽŶƐ ^ ƚ ƌ Ğ Ğ ƚ ZŽǌ Ğ ů ů Ğ ͕ E^ t ϮϬϯϵ ; ϬϮͿ ϴϱϴϱ ϬϳϬϬ Ɛ Ă ů Ğ Ɛ Λǀ ŝ ĚĞ Žŝ Ŷƚ Ğ ƌ Đ Žŵ͘ Đ Žŵ͘ Ă Ƶ ǁǁǁ͘ ǀ ŝ ĚĞ Žŝ Ŷƚ Ğ ƌ Đ Žŵ͘ Đ Žŵ͘ Ă Ƶ
> ^ K s/ > > d
Samsung Thermal Camera
n C.R. Kennedy Total Surveillance Solutions > +61 3 9823 1533 n Email > firstname.lastname@example.org n Web > www.crkennedy.com.au
NEW from Samsung. When even the best Day/Night performance CCTV camera in not sufficient, the STC-14 can provide "nigh performance thermal night vision". Ideal for covert surveillance, Customs, Police, Dept of Defence etc. It is a cost-effective and stable night vision camera equipped with a microbolometer thermal imaging sensor. Embedded with advanced infrared imaging technology, suitable for short and medium-range monitoring purposes and offers astoundingly sharp and finely detailed images with its high performance sensor and wide fieldof view. Key points: Lightweight just 2.2Kgs, lighter than conventional thermal cameras • Ultra low thermal detection level down to just 0.08C degrees • Up to 360 meters detection range with zero lighting • Housed in a robust IP66 enclosure for outdoor use.
Panasonic SD5 Camera
n Direct Alarm Supplies > +61 2 9717 5222 n Email > email@example.com n Web > www.das.com.au
The new Panasonic SD5 cameras have reset the benchmark camera technology. The new cameras introduced to the SD5 range include the WVCP500 series (full body camera) and WV-CW500 series (Vandal resistant domes) of cameras, both of which have class leading 650TVL, allowing for precise image quality.These cameras also combine ‘Super Dynamic 5 technology’ with adaptive black stretch, which results in an exceptional wide dynamic range, capturing the dark and bright areas of a scene. The combined effects of all these great features along with Panasonic’s superior reliability and quality make the new SD5 series of cameras a true standout and in a league of its own. The new SD5 range is only available from Pacific Communications and Direct Alarm Supplies.
Hills™ Reliance VoiceNav
n Direct Alarm Supplies > +61 2 9717 5222
n Email > firstname.lastname@example.org n Web > www.das.com.au
Direct Alarm Supplies, a Hills company, launches it's new modern and sleek designed security code pad in Australia and New Zealand - the Hills Reliance VoiceNav. Packed with innovation, it is a revolution in security for residential to medium commercial customers wanting to protect their family, staff, property and assets. The product was developed in Australia with it's valued customers to address their needs for an aesthetic modern code pad with advanced security and communication features. The best in global talent helped engineer the perfect product for installers and end-users. Consumer focus groups confirm that the range of easy to use features make the Hills Reliance VoiceNav the perfect security code pad that fulfills the needs of today and the future.
46 //SECURITY INSIDER OCT/NOV 2009
See it. Touch it. Hear it
Korenix Security & Surveillance
When you are serious about surveillance ! When your network is critical & video / data MUST get through ! Whether you operate in corporate or in extreme conditions! There is only one choice
Technology has become pivotal in security, safety and process monitoring applications. New technology including Data & Surveillance networks can become extremely confusing & quite intimidating for the security professionalâ€Ś. Allow
us to make it simple.
manufactures International Award Winning
Corporate style rack mount
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Routers Switches Intelligent I/O units Video servers Wireless networks Media Converters
Distributed by National Surveillance Solutions â€“ Humphrys Road, ALDINGA BEACH, SA 5173 www.nationalsurveillance.com.au / Sales@nationalsurveillance.com.au / Ph: 044-888-2707
World Leading Technology in Biometrics n Sagem Australasia > +61 2 9424 3500 n Email > email@example.com n Web > www.sagem.com.au
Powerful capabilities in a small package Sagem Sécurité announces the new MA500+ series biometric terminals for access control and time and attendance applications. MA 500+ offers value-added retailers and access control manufacturers a reliable, powerful and scalable solution. The MA 500+ terminals offer the highest level of security on the market. Fast: 0.7 sec in authentication mode and 0.9 sec in 1:1000 identification mode (including detection, coding and matching). Accurate: depending on the required level of security, the false acceptance rate or FAR can be configured down to 10-8.The highest database capacity on the market: up to 100.000 fingerprint templates with extended license. Wide area, accurate fingerprint sensor, for high definition fingerprint image acquisition.
High Door Pedestrian Barrier n Magnetic Automation > 1300 364 864
n Email > firstname.lastname@example.org n Web > www.ac-magnetic.com
Magnetic releases High Door Barrier for entrance control With a growing demand for“user friendly” foyer type pedestrian barriers, Magnetic Automation has released its revolutionary barrier the “Magnetic MPH High Door Pedestrian Barrier”. The MPH High Door Pedestrian Barrier is a user friendly access barrier developed for the fast processing of people in areas such as corporate entries, commercial buildings and public facilities. Designed with style, intelligence and security in mind, the Magnetic MPH will offer the performance that has come to be expected from all of the Magnetic range of products. Magnetic offers the specialised expertise with entrance control systems, security is our industry. For more information contact Magnetic Automation on 1300 364 864.
Powersmart Premium Protection
n Natural Power Solutions Pty Ltd > +61 2 9906 6696 n Email > email@example.com n Web > www.nps.com.au
Natural Power Solutions’ Powersmart Premium PM10 provides protection against power surges caused by external sources, such as lightning strikes and electrical switching, as well as providing a measure of protection from surge events generated on the secondary side of the filter. The PM10 is a 3-stage protection unit utilising primary and secondary MOV protection in conjunction with an L/C filter. In addition, the unit also provides filtering of line harmonics and high frequency. The unit has a revolutionary design, making it lightweight, portable, easy to install (Plug & Play) yet suitable for industrial purposes due to its strong metal enclosure. The Powersmart Premium PM10 has been designed in accordance with AS3100, AS1768, IEC61643-1, IEC61000-6-1, 2, 3, 4.The unit can be used in applications including Plug-in 10A UPS systems up to 3kVA, tower or rack mounted servers, portable instrumentation, security monitoring devices.
48 //SECURITY INSIDER OCT/NOV 2009
frank. “The British Broadcasting Corporation has dispatched a poet to the front lines in Afghanistan to embed with UK troops.”
ritish charter airline Thomas Cook staff announced at the gate in the resort island of Mallorca that, regardless of seat assignments on a departing flight, passengers should sit toward the rear of the aircraft in order to balance the load (since it was already front-heavy with cargo and therefore harder on the pilot). Unsurprisingly, 71 apprehensive passengers refused to board.They should try Emirates. A Texas police chief has introduced a training program to teach his officers how to obey the law while off-duty.The department has had to fire 10 officers so far this year for law-breaking. A Wisconsin farmer has petitioned a local court to return 66 roosters and hens police confiscated in a suspected cockfighting raid.The farmer says, he fears the local humane society temporarily holding the animals, was treating them with “cruel and barbaric” abuse. An Afghan refugee filed a lawsuit against Britain’s Home Secretary after being turned down for political asylum, because he had presented a forged passport to enter the UK.The man claims the rejection made him clinically depressed. Some of us are used to it. A 40-year-old San Francisco man was acquitted by a jury of hitting a fellow homeless man in the face with a skateboard. According to testimony, he had become angry during a discussion about particle physics. Don’t get us started. After all, everyone knows that the term particle is a misnomer, because the dynamics of particle physics are governed by quantum mechanics. A Florida woman offering child-care services has been told a scam pulled on her by a diaper-wearing man in his 40s was not illegal. A man called her, on behalf of his disabled adult “brother,” who has a mental age of five and poor bladder control, and she began assisting him in her home during the day for $600 a week. She was later outraged to learn that the “brother” was really the caller and was actually normal. Sort of. County Sheriff's officials told her, however, since the woman consented to changing diapers and was fully paid for her services, they were unable to charge the man with a crime. A study by psychology researchers at Britain’s Keele University showed that people who swear in response to a danger are better able to endure pain than those who use milder language. Now A 36-year-old Oklahoma woman pleaded guilty to prostitution for giving oral sex to a Frito-Lay employee in exchange for a case of chips.The GFC must be biting, eh? According to UK prosecutors, based on transcribed Internet chat room dialogue, a 24-year-old accused wanted two things: his parents killed and his penis bitten off. He found a 19-year-old man online searching to accommodate someone on the latter desire who allegedly agreed to kill the accused’s parents in exchange. However, the man botched the killings, and the accused’s thingy is still intact. A 40-year-old UK man was convicted of peeping under the next stall in a department-store changing room, despite his claim the only reason he placed his face on the floor was to relieve pain from a toothache. In a soon-to- be-released memoir, a retired Milwaukee Archbishop claims that, at first, he had no idea that priests’ sexual abuse of young boys was a crime: “We all considered sexual abuse of minors as only a moral evil.” That, too. Good news: Farah Ahmed Omar, recently appointed chief of Somalia’s navy, says he is optimistic that the piracy in the region can be stopped, although he admits he has not been to sea in 23 years and, anyway, the Somalia navy has no boats, nor any sailors. More good news: The British Broadcasting Corporation has dispatched a poet to the front lines in Afghanistan to embed with UK troops. So, it should all be over soon, then, right? We could say more and probably will do so, next issue…
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