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New notes’ arrival a costly exercise BY SUE NEWMAN
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New Zealand’s new $5 and $10 notes might feel nice in the hand, but they’ve created a raft of expensive problems for owners of note-receiving machines. In Ashburton alone, around $200,000 has had to be spent on upgrading the district’s 135 gaming machines to allow the new notes to be used. And those machines will need to have another tweak with more outlay when new $20 notes arrive in circulation, says Lion Foundation regional manager for the South Island, Tony Goldfinch. “Over three sites in Ashburton, we’ve got 54 machines for the Trust and off the top of my head it’s cost around $70,000. The most frustrating thing about that is it’s the money that’s returned to the community that’s eaten into,” he said. With several thousand machines
around New Zealand and a limited number of technicians, completing the pokie machine upgrade had been a slow process. And the upgrade was made even more difficult because no information was released about the notes until after they were in circulation, Mr Goldfinch said. “It’s the timing that’s been the real problem, not getting the information we needed.” Depending on the age of the machines, either software or hardware had to be replaced and for some the cost could run out at $2500 a machine, he said. “And that’s meant some owners and venues have decided not to bother with the upgrade.” With the upgrade now almost completed, the frustrating thing was that
it would have to be repeated when the new $20 notes were released, Mr Goldfinch said. The Ashburton MSA has also had to bite the bullet and upgrade its gaming machines, an exercise that had cost it around $8000, manager Simon McDonnell said. “We were just lucky that some of our machines were relatively new so it was just a software change, but for the older ones it was a whole new system.” It took about six weeks for the MSA’s machine upgrade to be completed, he said. “The good thing about it was that new notes were drip-fed into the system.” The Ashburton District Council, however, was spared additional expense for its pay and display parking machines as these take coins only.
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