JAN 30-FEB 1, 2024_VP_Ministry Leadership Immersion_Workbook

MINISTRY LEADERSHIP IMMERSION Leading A Thriving Healthcare Ministry

WORKBOOK

Our Commitment to You To create an experience that...

• Studies the distinctive elements of Catholic healthcare • Explores Ascension's identity as a ministry of the Church • Provides active reflection on your vocation as an Ascension

leader

...within a community of Ascension leaders

1

We Are

Being

Doing

INTERIOR

EXTERIOR

Values Meaning Energy Dispositions

Decision-Making Behavior Actions

Organizational Culture Shared Values Morale

Business Systems Policies Processes Practices

I Do INTEGRITY

Acting

INDIVIDUAL

I Am

Reflecting

COLLECTIVE

Formation Map

We Do

ALIGNMENT Based on the work of Ken Wilbur

2

Reflection The Ascension Mission Statment Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable.

Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.

We are advocates for a compassionate and just society through our actions and our words.

Notes

3

4

TRADITION

“Rooted in the loving ministry of Jesus as healer…”

5

6

TRADITION

Ascension's Story

Notes

7

The Healing Ministry of Jesus: The Healing of the Paralytic at Capernaum

One day as Jesus was teaching, Pharisees and teachers of the law were sitting there who had come from every village of Galilee and Judea and Jerusalem, and the power of the Lord was with him for healing. And some men brought on a stretcher a man who was paralyzed; they were trying to bring him in and set [him] in His presence. But not finding a way to bring him in because of the crowd, they went up on the roof and lowered him on the stretcher through the tiles into the middle in front of Jesus. When He saw their faith, He said, “As for you, your sins are forgiven.” Then the scribes and Pharisees began to ask themselves, “Who is this who speaks blasphemies? Who but God alone can forgive sins?”

Jesus knew their thoughts and said to them in reply, “What are you thinking in your hearts?

Which is easier, to say, ‘Your sins are forgiven,’ or to say, ‘Rise and walk’? But that you may know that the Son of Man has authority on earth to forgive sins”—he said to the man who was paralyzed, “I say to you, rise, pick up your stretcher, and go home.” He stood up immediately before them, picked up what he had been lying on, and went home, glorifying God. Then astonishment seized them all and they glorified God, and, struck with awe, they said, “We have seen incredible things today.”

Luke 5:17-26

8

TRADITION

The Healing of the Paralytic at Capernaum Activity What is happening in the story?

What types of healing take place in the story?

Where do we see similar healing taking place in our workday?

9

Sponsorship and Governance

Participating Entities

APPOINT

Ascension Sponsor

Participating Entities APPOINTS

Ascension Board

APPOINTS

Chief Executive Officer

10

TRADITION

Ecclesial Relations

A Bishop's primary responsibilities:

Catholic Health Association

• Teaching • Governing

• www.chasusa.org • Professional organization for

• Sanctifying • Representing

Catholic healthcare • Cross-ministry leadership • Ministry Identity Assessment • Register with your Ascension email • Health Progress • Catholic Health World • Position statements/resources • Webinars/trainings

11

12

I Am...

• Compassionate • Respectful • Holistic

Reverence

I Will...

• Care for the

Whole Person • Celebrate Diversity • Cultivate Relationships • Practice Reflection and Self-Care

I Am...

• An Advocate • Generous • Humble

Service of the Poor

I Will...

• Advocate for the

Voiceless • Engage Solidarity • Volunteer • Lead as a Ministry

• A Good

• Accountable • Authentic

Protect Safety • Establish Clear Direction • Lead Consistently • Hold Myself and Others Accountable

• Prioritize and

I Will...

Integrity

• Integrative

• Ethical

Complexity • Collaborate • Exercise Discernment • Seek “Both-And” Solutions

• Navigate

I Will...

Wisdom

Steward • Transparent

Am...

I Am...

Ownership and Model the Way

• Lead Change • Inspire My Team • Explain “Why” • Demonstrate

I Will...

Creativity

Leader

• Inspiring • A Change

• Courageous

Am...

Encourage Others

• Recognize and

Successes

• Celebrate

Joy

Outcomes

• Affirm Hope and

• Deliver Strategic

I Will...

Dedication

• Passionate • Celebratory

• Joyful

I Am...

Living Our Ascension Vales: Ministry Leadership Culture

SPIRITUALITY

We commit ourselves to...

"Spiritually-centered, holistic care..."

13

14

SPIRITUALITY

Ascension Leaders are expected to: Engage in spiritual formation through regular personal practices that develop spiritual maturity and enhanced alignment between vocation and values

2

Build self-insight to ground in self-awareness and openness to feedback through regular practices of reflection Nuture, lead, and expect the same of one another and the associates/clinicians for whom they are responsible through regular practices of Organizational Spirituality

Notes

15

What is Prayer and Reflection, and Why Does Ascension Value It?

2

Group Prayer

Group Reflection

Movement

A turn toward the Divine, both beyond us and within us

A turn inward in community

Action

Engaging with the Divine - or Source of meaning - in our lives

Pausing, quieting ourselves, and reviewing what is before us and within us

Content

Scripture, mantra, contemplation, meditation, an open heart, and more

Poem, story, quote, letter, song, video image, silence, and more

16

SPIRITUALITY

Ingredients of Group Prayer and Reflection

Content: that aligns with your awareness of yourself, the group, and the movement of the Divine Contemplation: empowers the group to experience the prayer and reflection to its fullest; generates safety, quiet, calm, attentiveness, presence, and openness Action: invite the group to take reflective action Closing: simple blessing or prayer to close, using inclusive language (e.g., in God's Holy Name we pray.)

17

Personal Spirituality and Leading Group Prayer and Reflection Journal: In your view, why is spirituality important to who we are as leaders of this ministry?

What is significant about group prayer and reflection in Ascension?

Discuss: • Where do the effects of personal spirituality, group prayer, and reflection show up in your leadership?

• Where might it grow?

18

CATHOLIC SOCIAL TEACHING

…we commit ourselves to serving all persons with special attention to those who are poor and vulnerable.

19

20

C AT H O L I C S O C I A L TEACHING

Principles of our Ministry Identity

Attend to the Whole Person

Steward Resources

2

Care for Those Who are Poor and Vulnerable

Serve as a Ministry of the Church

Notes

21

Principles of Ascension's Ministry Identity Activity How do these principles guide values-aligned leadership?

Human Dignity

Justice

22

C AT H O L I C S O C I A L TEACHING

Principles of Ascension's Ministry Identity Activity How do these principles guide values-aligned leadership?

The Common Good

In what practical applications will you express these principles? How can we grow our implementation of them in daily leadership?

23

Operationalizing Ministry Identity Activity

What connections do you see for the principles of Catholic Social Teaching to be advanced and expressed in these strategies and initiatives?

24

C AT H O L I C S O C I A L TEACHING

2

25

Writing (and Sharing) Your Own Case Study Activity Think about a decision you are making, a plan you're a part of crafting, or a situation you are about to navigate...

Write (2-3 sentences for each): What is happening?

Who will be impacted?

26

C AT H O L I C S O C I A L TEACHING

Writing (and Sharing) Your Own Case Study Activity How are the principles of human dignity, justice, and the common good being applied? How might they be better applied?

• To the decision • To the communication of the decision • To the evaluation of the impact of the decision • To what happens after

What themes did you notice? How will you set this into action tomorrow, the next day, and so on?

27

28

ETHICS

A

Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.

29

30

ETHICS

The Ethical and Religious Directives for Catholic Health Services - 6th Edition Purpose • To affirm ethical standards2and norms regarding the dignity of

the human person • To provide “authoritative” guidance for healthcare professionals • To provide principles and guides for patients, families and,

surrogates making decisions • Guardrails for living out Catholic identity

Elements of ERDs • Part One: Social Responsibility • Part Two: Pastoral and Spiritual Responsibility • Part Three: Provider-Patient Relationship • Part Four: Issues in Care for the Beginning of Life • Part Five: Issues in Care at the End of Life • Part Six: Forming New Partnerships with Health Care

Organizations and Providers

31

The ERDs: Responsibilities of Leaders ERD 5: Catholic health care services must adopt these Directives as policy, require adherence to them within the institution as a condition for medical privileges and employment, and provide appropriate instruction regarding the Directives for administration, medical and nursing staff, and other personnel.

2 ERD 6: A Catholic health care organization should be a responsible steward of the health care resources available to it. Collaboration with other health care providers, in ways that do not compromise Catholic social and moral teaching, can be an effective means of such stewardship.

ERD 7: A Catholic health care institution must treat its employees respectfully and justly. This responsibility includes: equal employment opportunities for anyone qualified for the task, irrespective of a person’s race, sex, age, national origin, or disability; a workplace that promotes employee participation; a work environment that ensures employee safety and well-being; just compensation and benefits; and recognition of the rights of employees to organize and bargain collectively without prejudice to the common good.

32

ETHICS

Key Operational Takeaways • Ascension and all its subsidiaries are

required to abide by the ERDs

2

• All large Ministry Markets have

embedded Ethicists • The System Office Ethics team serves

Ministry-wide Function and the entire health ministry • Your local bishop has ultimate

responsibility (and authority) for interpreting the ERDs • https://www.myEthicsRx.org - a

dynamic website will help you understand what the issues are and get you most of the way to an answer

33

34

DISCERNMENT

“...through our actions and our words”

35

36

DISCERNMENT

What is Discernment in Ascension?

Formal Organizational Ethics Discernment Process • 9 steps

2

• Requires an Ethics consultant • Major organizational decisions (e.g. acquisitions, joint

ventures, divestitures)

Informal Discernment • Applying concepts without formal process • Operational decisions

Everday Discernment • Values in Action • Day to day interactions, business decisions,

communications, etc.

37

Formal Organizational Ethics Discernment Process 9 Steps 2 • Identify the central question(s) • Reflect on our hopes, fears, biases • Consider subsidiarity • Identify the relevant facts • Identify salient values and moral concerns • Consider additional possibilities • Decide and see 1 holistically • Consolation and desolation reflection • Communicate and implement review

Discernment is “the process of developing eyes to see God in the midst of ordinary, finite existence, to allow ourselves to be stirred by this God and to be called into a vocation of service in God’s creative project.”

- André Delbecq

38

DISCERNMENT

Everyday Values-Based Decision Making • Why is this decision difficult?

• Do we have all the information we need to make this 2

decision now?

• Do we have input from those stakeholders who will be

significantly affected by the decision?

• How does this decision impact the poor and vulnerable?

• What creative alternative solutions have been explored?

• What values and principles underlie this decision?

• How does the team feel about the decision being made?

• What is the best way to implement this decision,

considering the need to be sensitive to all stakeholders?

39

2

40

VOCATION

Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.

41

42

V O C AT I O N

Vocation in the Catholic Health Tradition

Work as...

Job Career Vocation

Gift

43

Synthesizing Stories: Me, Us, Ascension

Study the distinctive elements of Catholic2healthcare

Explores Ascension’s identity as a ministry of the Church

Provides active reflection on your vocation as an Ascension leader

…within a community of Ascension leaders 44

V O C AT I O N

Closing Blessing We are Ascension leaders. This healing ministry of Jesus, which has been handed from generation to generation, is entrusted to our care.

We are called to embody, sustain and promote Ascension’s identity as a Catholic ministry and to realize Ascension’s Mission and Vision by living our Values in action, reflection, and service to others, especially for those who are poor and vulnerable.

2

May the gift of leadership awaken in us as a vocation, Keeping us mindful of the providence that calls us to serve.

As high over the mountains the eagle spreads its wings, May our perspective be larger than the view from the foothills.

When the way is flat and dull in times of gray endurance, May our imagination continue to evoke horizons.

When thirst burns in times of drought, May we be blessed to find the wells.

May we have the wisdom to read time clearly And know when the seed of change will flourish.

In our hearts may there be a sanctuary To nurture the inner stillness where clarity is born.

May our souls find the graciousness To rise above the fester of small mediocrities.

May our work be infused with passion and creativity Expressing wisdom through the balance of compassion and challenge.

May our expression of power never become a shell Wherein our hearts would silently atrophy.

Instead, may we welcome our own vulnerability As the ground where healing and truth join.

May the sacredness of our work bring light and renewal To those who work with us And to those who see and receive our work.

And may each dawn find hope in our hearts Approaching the new day with dreams, possibilities, and promises For the future of this healing ministry.

Amen

45

46

Notes

Action Items

47

Notes

Action Items

48

PARTICIPANT DIRECTORY VICE PRESIDENTS

49

50

Angulo, Samantha

Antonios, Samer (Sam)

Apple, Douglas (Doug)

Vice President Managed Care Operations Ascension Managed Care

Chief Clinical Officer Ascension Kansas

Chief Clinical Officer Ascension Michigan

Baig, Mirza (Fahad)

Beale, Brandon

Biles, Tracey

Vice President Digital Engineering Ascension Studio

Vice President Infrastructure and Engineering Ascension Technologies

Chief Mission Integration Officer Ascension Kansas

Bode, Timothy "Tim"

Bollinger, Allison (Ali)

Bontsas, Jeffery (Jeff)

Chief Clinical Officer Ascension Alabama

Vice President Emergency and Urgent Care Services Clinical

Chief Information Security Officer Ascension Technologies

Boykin, Denise

Breedlove, Ryan

Brouillette, Raymond (Ray)

Multi-State Chief Financial Officer Finance

Vice President Continuing Care and Home Post Acute Care

Chief Actuarial Officer Ascension Data Science Institute

51

Brown, Kristen

Brown, Loraine

Brunner, Kerry

Vice President Communications Ascension Foundation

Chief Mission Integration Officer Ascension Indiana

Vice President Benefits Human Resources

Brzon, Mandie

Byram, Hugh (Tony)

Campbell, Jason

Vice President Revenue Cycle Finance

Vice President Healthcare Data Intelligence Ascension Data Science Institute

Vice President Finance Operations Ascension Technologies

Campbell, Sara

Carter, Richard (Doug)

Chase, Gregory (Greg)

Vice President Culture and ABIDE Human Resources

Chief Financial Officer Ascension Illinois

Vice President On Site Experience Consumer Experience

Choate, Eileen

Cihak, Scott

Cornejo, Susan

Vice President Executive Recruitment Human Resources

Chief Operating Officer Ascension Michigan

Chief Operating Officer Ascension Florida

52

Covert, Derek

Daugherty, Sara

Davidson, Dawn

Chief Mission Integration Officer Ascension Texas

Vice President Ascension Insurance Services

Vice President National Net Revenue Management Finance

DeKleine-Callaghan, Cheryl

Dermer, Nicole

Desai, Samit

Vice President Clinical Risk Management Risk Center of Excellence

Associate General Counsel Ascension Wisconsin

Chief Medical Information Officer Ascension Technologies

Dickinson, Ashley

Fakih, Mohamad

Ferber, Aaron

Chief Operating Officer Ascension Texas

Chief Quality Officer Clinical

Vice President Experience Research and Design Ascension Studio

Ferrario, Andrea

Fiamingo, Steven

Fitzpatrick, Sean

Vice President Nursing and Post-Acute Organizational Effectiveness Human Resources

Vice President System Strategy Strategic Planning

Vice President External Communications Communications

53

Fontenot, Terrie

Gaughan, Mary

Gomez, Eduardo

Regional Chief Nursing Officer Nursing Center of Excellence

Associate General Counsel Ascension Legal Services

Vice President Labor Productivity Management

Gopinath, Ashoka

Hakes, John

Halstead, John

Vice President Network Services Ascension Managed Care

Associate General Counsel Ascension Legal Services

Chief Mission Integration Officer Ascension Illinois

Hannah, Sarah

Hanselman, Matthew

Haws, David

Associate General Counsel Ascension Legal Services

Chief Financial Officer Ascension Wisconsin

Chief Strategy Officer Ascension Oklahoma

Healy, Morley

Heavens, Michelle

Hellrich, Rebecca (Becky)

Chief Strategy Officer Ascension Kansas

Vice President Operations Ascension Employed Clinician Network

Vice President Nursing Practice Nursing Center of Excellence

54

Hendricks, Meghan

Huffine, Daniel

Hughes, Christopher "Scott"

Vice President Demand and Relationship Management Ascension Technologies

Chief Financial Officer Ascension Texas

Chief Financial Officer Ascension Alabama

Isley, Amber

Jagger, Matthew (Matt)

Jeon, Jordan

Vice President Physician Advisor Clinical

Associate General Counsel Ascension Legal Services

Chief Strategy Officer Ascension Michigan

Jesudass, Samson

Joseph, Kevin

Joseph, Krushanu

Chief Clinical Officer Ascension Texas

Chief Clinical Officer Ascension Oklahoma

Vice President Data Engineering and Services Ascension Technologies

Judd, Marie

Katsampes, Peter (Pete)

Kenney, Matthew

Vice President On Site Experience Consumer Experience

Vice President Human Resources Operations and Technology Human Resources

Vice President Ethics Integration and Education Mission Integration

55

Kieffer, Kameron (Kam)

Locklier, Olivia

Lorenzen, Darcy

Vice President Rehabilitation Services Post Acute Care

Vice President Ministry Markets and Consumer Experience Human Resources

Vice President National Service Line Operations Clinical

Ludlow, Robin

Madick, Mary

Masoncup, Stephan

Associate General Counsel Ascension Legal Services

Vice President United States Health Holdings Ascension Insurance

Chief Strategy Officer Ascension Indiana

Masoudi, Frederick (Fred)

McClay, Michelle

McClead, Christopher (Chris)

Vice President Clinical Research Analytics Clinical

Vice President Strategic Integration Nursing and Operations Infrastructure

Chief Mission Integration Officer Ascension Michigan

McCoole, Patrick

McCullough, Michael (Mike)

McNabb, Bradley (Brad)

Chief Development Officer The Resource Group

Chief Financial Officer Ascension Michigan

Vice President Ambulatory Practice Management

56

McWhinney, Tama

Mershon, Tonya

Moore, Christopher (Chris)

Vice President Internal Communications Communications

Vice President Taxation Finance

Chief Operating Officer Ascension Tennessee

Morrissey, Robyn

Mudd, Jaclyn (Jackie)

Nasser III, Skander

Chief Strategy Officer Ascension Tennessee

Vice President System Office Human Resources

Interim Chief Financial Officer Ascension Indiana

Neilson, Michaela

Nowacki, Sara

O'Connor, Mark

Vice President Case Management Nursing Center of Excellence

Vice President Compensation Human Resources

Chief Financial Officer The Resource Group

Ohl, Andrew (Drew)

Okuno-Jones, Susan

Olszewski, Antonina

Chief Strategy Officer Ascension Wisconsin

Regional Chief Nursing Officer Nursing Center of Excellence

Vice President Spiritual Care Mission Integration

57

Overwater, Francesca

Pagan, Jason

Parker, Robyn

Vice President Strategic Philanthropy Ascension Foundation

Vice President Workforce Planning and Organizational Performance Human Resources

Vice President Network Development and Strategy Ascension Illinois

Patel, Mitesh

Paul, Mary

Pineda, Omar

Chief Clinical Transformation Officer Ascension Employed Clinician Network

Vice President Solidarity and Social Accountability Community Impact

Vice President Operations Nursing and Operations Infrastructure

Pope, John (Greg)

Portacci, Ruth

Price, Jeffery (Jeff)

Chief Mission Integration Officer Ascension Tennessee

Vice President Joint Ventures and Chief Integration Officer Ascension Saint Thomas

Vice President Value Based Program and Payment Innovation Ascension Managed Care

Price, Shanda

Puthoff, Timothy (Tim)

Rader, David (Dewayne)

Vice President Associate and Occupational Health Clinical

Chief Operating Officer Ascension Alabama

Chief Operating Officer The Resource Group

58

Rader, Freddie (Dewayne)

Raith, Charles (Chad)

Randall, Kelly

Chief Sourcing Officer The Resource Group

Chief Mission Integration Officer R1 and Horizontals Strategy and Innovation

Vice President Patient Safety and Compliance Clinical

Rasquinha, Warren

Raymond, Rachel

Repenshek, Mark

Vice President Digital Consumer Products Ascension Studio

Chief Strategy Officer Horizontals Post Acute Care

Vice President Ethics and Church Relations Mission Integration

Richter, Jennifer (Jenny)

Ridgway, Michael (Corey)

Roe, Kristin

Vice President Associate and Labor Relations Human Resources

Vice President Ambulatory Surgery Centers Horizontals

Vice President Experience Insights Consumer Experience

Ruff, Anne

Shaw, Michael

Shaw, Timothy (Michael)

Associate General Counsel Ascension Legal Services

Chief Strategy Officer Ascension Florida

Vice President Business Development Mergers and Acquisitions Strategic Finance

59

Shawwa, Jalal

Sitterding, Mary

Smith, Robert (Bob)

Vice President PreCare Experience Consumer Experience

Vice President Nursing Quality and Regulatory Nursing Center of Excellence

Vice President Business Development Ascension Capital

Stout, Kory

Sumter, Robert (Rob)

Swinney, Stephen (Steve)

Chief Financial Officer Ascension Employed Clinician Network

Chief Operating Officer Ascension Illinois

Chief Clinical Officer Ascension Indiana

Thenhaus, Katie

Thompson, Tori

Trank, Jalima

Vice President Organizational Development Human Resources

Vice President Clinical Service Line Horizontal

Chief Financial Officer Ascension Florida

Tremblay, Ronald (Ron)

Tucker, Rebecca (Becky)

Turall, Todd

Chief Mission Integration Officer Ascension Oklahoma

Chief Financial Officer Ascension Oklahoma

Associate General Counsel Ascension Legal Services

60

Valadez, Adolfo

Varner, Ann

Waldoch, Timothy (Tim)

Vice President and Chief Medical Officer Ascension Insurance Services

Chief Mission Integration Officer Ascension Florida

Chief Mission Integration Officer Ascension Wisconsin

Wascovich, Michael (Mike)

Wegner, Michael (Mike)

Wilcox, Allen (Brian)

Vice President Medical Management and Chief Pharmacy Officer Ascension Rx

Chief Financial Officer Ascension Kansas

Chief Clinical Officer Ascension Tennessee

Wilkerson, Mark

Williams, Brandon

Young-Shehata, Laura

Associate General Counsel Ascension Legal Services

Chief Financial Officer Ascension Tennessee

Vice President Enterprise Applications and Platforms Ascension Technologies

61

January 30 - February 1, 2024