Array Architects Capabilities

Introduction to Array

We are healthcare architects .

What does this mean?

It means we chose this profession so we can do more than just design buildings. We chose it to design solutions that can change people’s lives significantly. Because when a transplant patient receives a new heart, or a mental health patient reaches a breakthrough, or a physician develops a medical procedure that improves the lives of thousands, it happens inside a space designed by a healthcare architect. This is why we arrive every morning with our sleeves rolled up and ready to work.

We are not architects who do healthcare.

Our Firm

in Brief

With nearly four decades of experience serving healthcare clients, we’ve learned that it’s never just about the building. Every problem and challenge our clients face are unique opportunities to adapt, improve or transform—and they all require something different.

That’s why we are so much more than just healthcare architects. Our integrated services align analysts, advisors, and architects to provide a complete continuum of project exploration and execution.

Guided by process, powered by collaboration, and built around an innovative culture .

dedicated to healthcare planning and design strategically located offices throughout the country:

• Philadelphia, PA

• Boca Raton, FL

100% 5 3 39

unique perspectives for a comprehensive approach:

• Architects

• Advisors

• Boston, MA

• New York, NY

• Analytics years serving healthcare clients

• Washington, DC

ARCHITECTS | WE ARE DESIGN

Array Architects is committed to improving healthcare outcomes by providing design solutions informed by integrated insights from perspectives across the organization.

No brick is placed without considering its placement. No wall is raised without determining its integrity. No systems are installed, no colors are applied, no impact is made without a careful reasoning for doing so. We don’t address needs—we address your needs—taking into account the context of a project and assembling a roster of experts whose combined strengths align to give your project life, value and spirit beyond its basic function.

• Healthcare thought leaders

• Cross-disciplinary teams

• Process-led Lean design

• Data-driven decision-making

• Customer-focused design

ADVISORS | WE ARE STRATEGY

Array Advisors is a multi-disciplinary team providing custom solutions to optimize healthcare operations and solve business challenges.

When addressing the distinct needs of any healthcare business, there is no solution without informed preparation and consideration. It requires a nuanced approach of dedicated professionals with a variety of viewpoints. We uncover the opportunities buried within your challenges by untangling the complexities of those problems, and then engineering a solution using industry-leading tools and techniques.

• Capacity analysis

• Strategic planning

• Simulation modeling

• Data visualization

• Lean operational improvement

• Operational planning

ANALYTICS | WE ARE TECHNOLOGY

Pivotal Analytics is an innovative think tank of analysts and product developers dedicated to helping healthcare systems identify and contextualize business drivers.

These days, big data is critical to making informed decisions, but information must be distilled and interpreted to truly be valuable. To ensure the quality and accuracy of our data, we created a technology incubator within our firm, which has evolved into Pivotal Analytics. Pivotal is a subscription SAAS platform enabling our customers access to a powerful geospatial-based claims-driven demand analytics.

• Data integration

• Market analysis

• Predictive analytics

• Real estate strategy

• Strategic capital allocation

Integrated Our Services

STRATEGY

We are an innovative think tank of analysts and product developers dedicated to helping healthcare systems identify and contextualize business drivers.

• Market analysis & demand forecasting

• Dynamic scenario planning

• Ambulatory Network Development

• Identifying optimal service locations

FACILITIES

We are a multidisciplinary team that provides custom solutions to optimize healthcare operations and overcome business challenges.

• Facilities assessments

• Programming and pre-design

• Feasibility & CON studies

• Architecture & interior design

• Patient experience design

OPERATIONS

We are committed to improving healthcare outcomes by providing design solutions informed by integrated insights from perspectives across the organization.

• Throughput analysis & simulation modeling

• Process design & value stream mapping

• Clinical practice modeling

• Design thinking & Lean education

Array Architects

Array Architects is committed to improving healthcare outcomes by providing solutions informed by integrated insights across the organization.

DESIGN & ARCHITECTURE

Our firm develops and implements concepts that emerge as transformative built solutions. Array remains focused on the healing that will take place within our clients’ facilities and the lives affected by the building’s shape, performance, and functional adjacencies. As a healthcare-exclusive practice, our focus is singular, and our commitment to a collaborative approach facilitates operational excellence and drives innovation.

PLANNING

Array goes to great lengths to substantiate our solutions with hard data. Our pragmatic process, intensified by our unique planning toolkit, enables more-informed decisions to maximize flexibility, efficiency, and return on investment.

INTERIOR DESIGN

Beyond creating beautiful spaces influenced by hospitality, we have a responsibility to bring the latest evidence, benchmark data, lean thinking, and examples of successful projects into the design process. By doing so, we help our clients realize their full potential to drive a change in culture, improve patient outcomes, increase patient satisfaction, and foster an environment of collaboration.

PROJECT OPERATIONS

Array is committed to project management, acting as center of excellence for this practice. Our clients are confident in the consistent high-value delivered through their built initiatives.

Array Advisors

Discovering Your Healthcare Solutions Together.

We help clients deliver more efficient and effective care, stake a more competitive position in the market, and plan to ensure facilities embody their operational vision.

STRATEGIC PLANNING

Reach consensus around strategy to supercharge your plan for the future. We work with health systems to develop strategies that drive sustainable business models across the continuum of care.

MASTER PLANNING

We have learned that while master planning engagements can transform an organization, the outputs of the traditional process are inherently broken. Master planning teams either omit the necessary perspectives, or these roles are siloed or filled by external consultants, creating delays and limiting rapid re-assessments. As Lean planners, we improve the value of master planning by redesigning the process. Array not only facilitates discussions between key stakeholders representing different perspectives, but our team brings its own functional expertise. The team’s broad experience builds credibility with stakeholders across the organization and advances data-driven discussions of needs and priorities.

PRE-DESIGN PLANNING & OPTIMIZATION

Lean is an operational strategy that can be used to achieve specific goals defined by your organization. Our experience extends from strategic decision making, where we help you define organizational goals, to tactical workflow analysis, where we assist in developing countermeasures appropriate to your specific situation. We use this as a foundation to develop a more robust program alongside your leaders setting your project up for success as design begins.

Visualize the Possibilities, Plan for Reality.

Pivotal is a dynamic business planning and optimization software platform for healthcare capital projects. But most impressively, it’s simple, instant, and once the inputs are set, changes are as easy as the drop of a pin.

WHAT IS PIVOTAL?

Pivotal is healthcare planning transformed. It’s an integrated and collaborative analytics platform for healthcare business planning and strategic optimization. It’s a living tool that helps you visualize the path to success for today, the challenges you should avoid tomorrow, and the opportunities you never saw coming.

Pivotal provides comprehensive market and patient data, operational capacities and financial models all under one unified framework.

•

Inspira Health Network

Greenfield Hospital

MULLICA HILL, NJ

•

Array was selected as part of an integrated team to provide planning and design services for the replacement of Inspira Health’s Woodbury hospital. After selection, Inspira asked Array to lead a rapid assessment phase integrating their strategic plan, financial projections, and operational goals along with site and cost analysis to determine if the replacement hospital should remain on the existing site or move to a new site in the service area.

After determining a new site would best serve the health system’s goals, Array began our process-led Lean design approach to program and plan the new facility. Cross functional work sessions were held with each team to map the current state flows of every department. Armed with a detailed assessment, we worked with the teams to develop the ideal future state and work flows for the new facility.

The 460,000 SF facility sits on a 100-acre site and includes 210 private patient rooms, smart room technology, and a chassis built to grow. The facility features a split flow

emergency department that includes an integrated pediatrics sub-unit including observation and inpatient beds. The surgical and procedural areas have been combined into a universal interventional platform to promote flexibility and efficiency.

All patient care units are designed with staff effectiveness and safety in mind. Family and patient comfort is incorporated through large windows, distributed pockets of waiting and respite, a single point of check-in an registration for all visits and visitors, outdoor dining and garden areas, as well as a technology hub in the lobby to assist patients and families with personal health technology devices and integration.

By embarking on a highly-collaborative structure from the outset, the integrated team identified methodologies that have resulted in a significant square footage reduction from the original benchmarked program, as well as defining a schedule that resulted in an operational facility within 33 months from the start of design.

Collaborators:

• Sikora Wells Appel

•

Top: Exterior View

Bottom Left: Main Lobby

Bottom Center: Surgical Waiting

Bottom Right: Inpatient Unit Team Station Photography: Halkin Mason Photography

Leach Wallace Associates, Inc.

O’Donnell & Naccarato, Inc.

The Lighting Practice

Children’s Hospital of The King’s Daughters

Children’s Pavilion

NORFOLK, VA

CHKD’s Children’s Pavilion in Norfolk, VA., is a new, 14-story psychiatric hospital and outpatient tower created to fill a pressing need for pediatric mental health care services.

Opened in July 2022, the $224 million colorful, light-filled tower features leading-practice patient, family, and staff centric design. The facility is 366,700 SF.

The facility integrates comprehensive inpatient, intensive outpatient, and partial hospitalization mental health services with primary and specialty physician practices, along with lab and imaging services, and an innovative conference and training center. A core principle – that mental healthcare is

healthcare, and that access to mental health services should be convenient and visible to all in need, has shaped both the program and physical manifestation of this guiding principle.

The tower includes 60 pediatric inpatient behavioral health beds as well as shell space to accommodate another 24 beds. In addition to the expected multipurpose dining, activity and classroom spaces, the inpatient zones include a large art studio, music therapy, inclusive of a recording studio, and an attached indoor gymnasium and exercise therapy room. The tower is capped off with a rooftop recreation space comprised of basketball court, soccer zone, horticultural zone with interspersed casual play zones.

Collaborators:

Top: Exterior View

Bottom Left: Exterior Detail

Bottom Center: Lobby

Bottom Right: Conference and Training Center

Photography: Halkin Mason Photography

Cleveland Clinic

Indian River Hospital Cancer Center

VERO BEACH, FL

With an integrated multi-specialty Health & Wellness Center being designed by Array for the campus, Cleveland Clinic Indian River Hospital selected the same design team to bring a new Cancer Center to the community. An existing Radiation Oncology pavilion dictated the location of the new Center at a congested nexus of the campus. The new Scully-Welsh Cancer Center, affiliated with Duke University, brings state-of-the-art, compassionate care to the Indian River community.

The Cancer Center features multi-modality clinics, integrated treatment planning, infusion, radiation therapy, survivorship,

e-source and education programs, and access to clinical trials and research. In a bucolic setting within the Indian River campus, a healing garden links the Cancer Center and Health & Wellness Center, creating new, dedicated open space on campus. The new Cancer Center establishes the Medical Center’s brand for the expanded cancer program through the design of both the patient experience and the building.

Together, the Cancer Center and the Health & Wellness Center form a new outpatient campus, in-sync with the renowned Cleveland Clinic’s image and reputation for worldclass comprehensive cancer care, close to home.

Collaborators:

• Masteller & Moler

• TLC Engineering for Healthcare

• WellsAppel

• WZG Structural Engineers

Top: Exterior

Bottom Left: Lobby

Bottom Center: Waiting

Bottom Right: Infusion

Photography: Halkin Mason Photography

Cleveland Clinic

Indian River Hospital Health & Wellness Center

VERO BEACH, FL

In conjunction with Anchor Health Properties and Indian River Medical Center, Array designed a 72,000 SF integrated medical home model health and wellness campus. This phase features a multi-specialty physician practice center with integrated diagnostics and health education. The building shares a healing garden with our recently completed cancer center and is designed to allow provider synergy between the programs.

Built for optimal flexibility, a series of early process and design prototyping work sessions with stakeholders from each practice yielded a universal exam room for all

specialties and primary care. Using this universal room in a standardized pod configuration allows Indian River to flex the boundaries of each individual service line on a moment’s notice without the need for renovation or cost.

The full project is designed to promote prevention, education and healthy living in addition to providing chronic disease management and interventions. The project will feature cross discipline care coordination and a unified patient experience while being a market differentiator for Indian River.

Collaborators:

• Anchor Health Properties

• Masteller, Moler & Taylor

• O’Donnell & Naccarato

• TLC Engineering Solutions

Bottom Center: Lobby

Photography: Halkin Mason Photography

Top: Exterior

Bottom Left: Exam Room

Bottom Right: Waiting

Baptist Health South Florida

Miami Cancer Institute

MIAMI, FL

Array was engaged to provide operational improvement, programming and design services for the fitout of a Cancer Research Building on the new campus of the Miami Cancer Institute (MCI) for Baptist Health South Florida. The Institute, affiliated with Memorial Sloan Kettering, provides improved patient access to treatment and advanced protocols. The new program consists of clinical trials, a genomics lab, a USP 800 pharmacy, outpatient bone marrow transplantation, integrated palliative care and many sub-specialty clinics.

As the delivery of oncology services drives a tighter connection between research and clinical care, this building

represents the unifying program of spaces in that equation. Each workflow and each space was studied, tested, and crafted to represent the balance between integrated research and exemplary patient care. Truly affording “benchto-bedside” care through genomics testing and clinical trials, MCI also explored new avenues in other holistic realms of healthcare as it sought to redefine the characteristics and environment for palliative care. The new building stands as a hallmark for holistic, integrated cancer care.

Collaborators:

• Bliss & Nyitray

• JLL Healthcare Solutions

• Robins & Morton

• TGA Design

• TLC Engineering Solutions

Top: Lobby

Bottom Left: Lobby

Bottom Center: Infusion

Bottom Right: BMT Patient Room

Photography: Halkin Mason Photography

Penn Medicine

Multispecialty Outpatient Care Facility

MONTGOMERYVILLE, PA

Aiming to expand patient care and access to the Philadelphia suburban community, Penn Medicine selected an undeveloped site in Montgomeryville, PA to construct a new multispecialty outpatient care facility. Array Architects serves as part of a curated team, including a construction manager, engineers, and other specialty consultants, working in an Integrated Project Delivery (IPD) model to enhance collaboration and innovation. Identifying under the principles of Culture, Optimization, Respect and Efficiency (CORE), the project team adopted the moniker CORE to reinforce their guiding tenets.

At the heart of the development is a four-story medical office building with a welcoming two-story main entrance lobby. Incorporating the latest in clinical technology, it

will offer a full spectrum of healthcare services, including spaces for general examination, cardiology testing, imaging, infusion, radiation oncology, interventional services, and rehabilitation. Patients can be directly discharged from the building’s third floor to the top level of an adjacent, five-deck parking structure.

Designed to achieve LEED Silver certification, the project contains thoughtful building material selection that aims to be both aesthetically appealing and environmentally conscious. A unitized glass curtainwall system with aluminum metal panel infills will comprise most of the façade, with a framed thin brick panel system at ground level. A healing garden will benefit patient experience and align with the project’s sustainability goals.

Collaborators:

• Butz Family of Companies

• TLC Engineering Solutions

• Reuther+Bowen

• Pennoni

• Ross & Baruzzini

• Jonathan Alderson Landscape Architects

• Atelier Ten

• The Lighting Practice

• THA Consulting

• Cloud Gehshan

• VDA

Top: Aerial View

Bottom Left: Lobby

Bottom Center: Exterior

Bottom Right: Main Entrance

John Hopkins Bayview Medical Center Campus Master Plan

BALTIMORE, MD

Johns Hopkins Health System engaged Array to study their Bayview Campus which is home to many of their academic teaching programs in Baltimore. The aged facility was primarily comprised of semi-private patient units and the Surgical platform was undersized not meeting current clinical and equipment needs. Campus access and wayfinding were disjointed and challenging for patients.

Beginning with a comprehensive Discovery phase, Array’s integrated team quickly assessed the existing departments for clinical and operational efficiency, assessed the existing facility for infrastructure needs and challenges and worked with the executive steering committee and medical staff to define the goals and vision of the campus going forward. With this foundational alignment, our team worked with a cross functional team of users and directors to map the current patient flows through each service line. In addition, we studied the key supporting value streams. As part of our analysis we

developed future state operational models which allowed for the rapid creation and testing of visual programs for each service. These programs yielded best practice space needs and became the input to overall campus optimization scenario planning.

The ultimate redevelopment scenario included a new patient tower that not only allowed for the decanting of the semiprivate patient rooms, but more holistically shifted the center of gravity of the campus. This option created a new entry and arrival sequence which allows all patients and visitors to navigate from a new central location. The old and new buildings are integrated seamlessly leading to the connection of the main entry, surgical entrances, dining and patient unit elevators. Completed in under eight months, the reinvention of the campus allows John Hopkins to optimize the Bayview campus for the next 50 years while ensuring patient and faculty experience is commensurate with the Hopkins brand.

NewYork-Presbyterian Sloane Hospital for Women Graduate Medicine and Obstetrics Program Expansion

NEW YORK, NY

NewYork Presbyterian engaged Array to perform an expansion and overbuild study. After reviewing the client’s plans, Array concluded an additional 276,651 SF of FAR plus an additional 889 SF of lot coverage were available for expansion on this important campus. Array discovered the building footprint for the Rear Yard Equivalent did not meet zoning setback requirements and would affect the floor plate availability for potential overbuild. To resolve this conflict, documentation was submitted to the Department of Buildings and Board of Standards of Appeals in order to seek a variance and extend the project timeline.

The team designed floor plans and renderings that outline potential building concepts. The overbuild footprint is capable of supporting 12-16 patient beds as well as either a two- or five-floor addition. The service building structural grid is also conducive to housing larger and/or hybrid ORs.

Both the north and west façade have been developed to maximize views of the existing courtyard, with strategies implemented to investigate a design that optimizes aesthetics and performance and minimizes cost.

Ultimately, a new Central Sterile Processing Department (CSPD) was planned for the third floor based upon previous studies conducted by Array. The CSPD will collapse much of the campus’ needs to a centralized location. This new infrastructure is supported by new circulation paths, a tunnel connection and dedicated clean / dirty elevators.

The fourth floor will house administrative and faculty offices and conference center, complete with teaming and collaboration amenities. The fifth and sixth floors will each accommodate twenty post partum beds, well-baby nurseries and family hospitality zones.

Top: Exterior View

Bottom Left: Stacking Diagram

Bottom Center: Patient Room

Bottom Right: Faculty Collaboration Zone

EmblemHealth Medical Office Building

BROOKLYN, NY

A modern, cutting-edge development at a prominent intersection in Brooklyn provides a comprehensive care experience for the community. With major highway access, subway stations and high-traffic bus routes, the building truly serves to expand this System’s services to a large population. The neighborhood care center occupies a portion of the first floor with its own entrance while connecting internally to specialty services.

The folded articulation of the glass in the upper stories respond to solar heat gain by self-shading with tinted reflective glass sloping upward and clearer glass below allowing sweeping views of the skyline. The rippling effect transfers below to a perforated metal cloud shrouding the parking deck while allowing light and air to flow through. At night, the whole building-the tallest in the area-glows

as a beacon. Parking and patient drop-off are raised to the second floor, allowing the sloped canopy to pull pedestrians in at the first floor level. Vehicular traffic can flow through the building, dropping passengers off at the 2nd floor Lobby and continuing out to street level. The facade was fabricated as a modular system allowing for a simplified install from the interior of the building, reducing street closure logistics.

The ground floor holds specialty services including urgent care, imaging, phlebotomy and a non-compounding pharmacy. Elevators pass through the parking levels to the sleek and modern patient waiting area located along the angled glass facade. Offices are located off of the main concourse arranged in a simple manner to allow for the greatest flexibility in the ever-changing clinical specialties.

Collaborators:

• Atlantic 2655 LLC

• Cerami & Associates

• Cosentini

• Dewberry Engineers, Inc.

• JLL

• Reuther + Bowen

• Metropolis Group Inc

Top: Exterior

Bottom Left: Lobby

Bottom Center: Waiting

Bottom Right: Infusion

Photography: Halkin Mason Photography

Jefferson Health

Navy Yard Multi-Specialty Outpatient Center

PHILADELPHIA, PA

When Jefferson Health and Aegis Project Management engaged Array to design their first-ever multi-specialty clinic, our team had the privilege of working with Jefferson Health leadership to create a landmark facility at the Philadelphia Navy Yard. Transforming a building that was once corporate home to the NBA’s 76ers and the Tastykake Baking corporate offices, we were challenged to create a flexible and changeable space in a growing location. Employing mockups, user engagement exercises and a lean planning process, we gained consensus among multiple specialties, users and staff to design a facility which drives collaboration, delivers convenience and enables coordinated care.

The comprehensive, 56,000 SF renovation included adding a communicating stair; mechanical and plumbing upgrades;

additional fireproofing; and, elevator upgrades to set the stage for transformation to a multi-specialty health center. A variety of specialties located in the facility span the spectrum of care, including core, complementary, destination, supporting and consultative services in one location.

A light, bright and comfortable interior with curvilinear features helps soften the edges of the building. An approachable and welcoming atmosphere was prioritized in the design to appeal to multiple user groups, including millennials working nearby, South Philadelphia natives who are accustomed to more traditional healthcare experiences as well as mobility-challenged patients. Jefferson Health’s new facility satisfies their goal of creating a consumeroriented health home and regional health care destination.

Collaborators:

• HBS

• PF&A Design

• PACE Engineering

• O’Donnell & Naccarato

• SSR

• TLC Engineering Solutions

• VHB

• WM Jordan Company

Top: Exterior View

Bottom Left: Exterior Detail

Bottom Center: Lobby

Bottom Right: Conference and Training Center

Photography: Halkin Mason Photography

Cooper University Health Care

ED Neuro-Interventional Radiology Suite

CAMDEN, NJ

Motivating Cooper University Hospital to lead this gamechanging investment was the desire to provide worldclass care for patients through leading-edge innovations in care delivery. Integrating the latest generation of imaging technology places them firmly on the front end of delivering this type of care. The suite includes Siemens Nexaris Angio-CT, a bi-plane angiography system with a fully integrated CT scanner and surgical image guidance, allowing minimally invasive intracerebral hemorrhage evacuation procedures. This required a significant amount of infrastructure and extensive coordination across disciplines to succeed—especially considering that the project was retrofitted into the existing space and the CT was installed on rails to be used on demand in both the angio-IR suite and the CT room. Not only is the imaging on demand, but the technology also expands the capabilities of computerized tomography at the facility to meet the needs of the ED patient population

The project is the first of its kind in the U.S. Owing to its location within the ED, the Neuro IR Suite and CT room reduces time-to-table critical for stroke patients, capitalizing on the precious minutes that are often the difference between brain damage and a full recovery. The biplane angiography system is combined with a CT on rails that slides between the neuro-IR suite and CT room on demand to seamlessly integrate angio, CT, and ultrasound images. This configuration enables a unique approach, providing dynamic imaging during procedures. Two control rooms for the CT on rails are included in the design to enable control from either space. Since the equipment moves from space to space, a larger room size was needed as well as a larger surgical field, so the design team fully modeled the space to ensure no obstructions when moving equipment and performing procedures.

Collaborators:

• Gilsanz Murray Steficek

• Loring Consulting Engineers

Top: Neuro IR suite

Bottom Left: Prep/Recovery Beds

Bottom Center: Neuro IR suite

Bottom Right: CT Room

Photography: Halkin Mason Photography

Knowledge Sharing

Array has built a culture of knowledge sharing that drives innovation and continuous improvement. Our research and public relations initiatives have caught the attention of clients, industry peers, and leading news organizations.

Array in the Press

Contributing to the Conversation in Healthcare Design

The Value of In-Concert Design Planning

by Array Architects President Noah Tolson

Fresh Approach: Planning Pediatric Care in a New Market

By Array Advisors President Jonathan Bykowski

Understanding Integrated Project Delivery from Multiple Industry Lenses

By Array Architects Senior Regional VP and Design Practice Leader, Kent Doss

Thought Leadership

COVID-19 Resource Hub

Launched as the pandemic was taking hold, this website offers tools, webinars, and case studies to bolster health system response. The America Hospital Association took notice, including our research in their 2021 report.

Master Planning in Today’s Environment

Our master planning approach is catching the attention of industry publications, peers and new clients at a rapid rate.

Discover the value of in-concert design planning in this Healthcare Design article by Array President Noah Tolson.

Behavioral Health: Re-Imagining Care

Exterior Design Feature: Children’s Hospital of the King’s Daughters

Mental Health Tower

Website Spotlight

Designs Delivered: Inspira Health Medical Center Mullica Hill

Explore the light-filled, technologically advanced and thoughtfullydesigned replacement hospital that is Inspira Medical Center Mullica Hill.

Blog: Empathy and Experiential Approach to Pediatric Behavioral Health Environments

Discover the key to creating healing and hopeful pediatric behavioral health environments in collaboration with clients and family advisory groups.

Blog: Eliminating Rework by Taking Advantage of Prefabrication

Explore how the Array team closely coordinated prefabrication of the exterior panels that clad Inspira Medical Center Mullica Hill’s 473,000 SF hospital.