contemporary Thai artist Panya Vijinthanasarn that represents the six senses: sight, taste, smell, hearing, touch and feelings from the heart. This concept of Ayatana echoes in the images and services at the various Airport Terminals. New Services and Products: The seven Royal Orchid Lounges in Bangkok Airport’s international and domestic terminals as well as all THAI lounges in overseas and domestic airports will be refurbished with the new corporate identity, both in motif and color scheme. The Hong Kong and Chiang Mai lounges, the first to be redecorated as prototype lounges have been completed in September and October 2005 respectively. Due to increasing worldwide competition within the airline industry, Thailand’s national carrier must constantly strive to incorporate the latest technology in ground service. THAI will be ready for the opening of Suvarnabhumi Airport with new products, services and facilities that are on par with major international airports and yet still retain that special Thai touch that has impressed our passengers over the past decades. IT System and Technologies: Enhanced IT systems that have been installed include: Wi-fi / Internet in Lounges Since 1 May 2005, computers in all 7 Bangkok International Airport lounges have been installed with wireless fidelity technology, allowing passengers to enjoy high speed internet and wireless mobility. Internet Check-in Since 16 May 2005, passengers have been able to perform self-service check-in via THAI’s website www.thaiairways.com 2 to 24 hours prior to departure time from all THAI Departure Control System - DCS online stations (currently 42 stations). Self-Service Check-in Kiosks Self-service check-in kiosks at Bangkok International Airport and at provincial airports in Chiang Mai, Chiang Rai, Phuket, Hat Yai, Khon Kaen, Phitsanulok, Udon Thani and Krabi are being upgraded with appropriate technology, to improve passenger convenience. Thailand Advanced Passenger Processing System THAI, the Airports of Thailand Public Company Limited (AOT) and the Thai Immigration Bureau (TIB) are working together on a system to process passenger information in advance and provide dedicated fast lane access for THAI’s pre-checked inbound and outbound passengers at Bangkok International Airport
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Thai Airways International Public Company Limited