3. Role of Stakeholders Z=; >NQP9@ R=P?? 5>9<657 87R k6R89;RR k@ U;7P8989: 7=; >NQP9@ÂR 897;U;R7 89 5>9¸69578>9 [87= 7=; 897;U;R7z U8:=7Rz P9< ;Á687Pk8?87@ >q 87R R=PU;=>?<;UR P9< R7P ;=>?<;URz 895?6<89: R=PU;=>?<;URz ;NQ?>@;;Rz 56R7>N;URz 5U;<87>URz U8\P?Rz PR [;?? PR U;RQ>9R8k8?878;R q>U 7=; R>58;7@ P9< 7=; :;9;UP? Q6k?85F Z=; >NQP9@ P<=;U;R 7> 7=; q>??>[89: R7P ;=>?<;U 7U;P7N;97 QU8958Q?;RF Shareholders x9 87R k6R89;RR 5>9<657z 7=; >NQP9@ ;;QR 89 N89< 7=; k;R7 897;U;R7R >q P?? R=PU;=>?<;UR P9< R7P ;=>?<;UR 89 P9 ;Á687Pk?; qPR=8>9F x9 QPU7856?PUz 7=; >NQP9@ Q67 P R7U>9: ;NQ=PR8R >9 87R R6R7P89Pk8?87@ P9< :U>[7= 89 >U<;U 7> QU>N>7; 7=; ?>9:ªU69 5>NQ;7878\;9;RR P9< RP78RqP57>U@ U;76U9RF 6U7=;Uz 7=; R=PU;=>?<;UR =P\; U8:=7R 7> P578\;?@ 7P ; QPU7 89 P5 9>[?;<:89: P9< NP 89: <;58R8>9 >9 \87P? 8RR6;R 5>95;U989: P9@ 5=P9:; >q q69<PN;97P? k6R89;RR 5>9<657F Employees ¡\;U@ R89:?; ;NQ?>@;; 8R P 5>NQ>9;97 \87P? 7> 7=; >NQP9@ÂR k6R89;RR 5>9<657F Z=; >NQP9@z 7=;U;q>U;z R7U;RR;R 7=; 8NQ>U7P95; >q ;P5= ;NQ?>@;; 89 P?? [>U 6987R [87=>67 P9@ <8R5U8N89P78>9F Z=; >NQP9@ P?[P@R ;95>6UP:;R 87R R7Pqq N;Nk;UR 7> 698q@z 7U6R7z P9< 7U;P7 ;P5= >7=;U 89 P 5>6U7;>6R NP99;Uz [87=>67 QU;¸6<85;z P9< [87= U;RQ;57 q>U =6NP9 <8:987@F x9 7=8R U;:PU<z qU8;9<?@ [>U ;9\8U>9N;97 8R 5U;P7;< P?>9: [87= 7=; QU>\8R8>9R >q RPq;7@z U;N69;UP78>9R 5>NN;9R6UP7; [87= [>U Q;Uq>UNP95;z :>>< [;?qPU;z 899>\P78\; q>U ¸>k k6U<;9 P??;\8P78>9z PN>9: NP9@ >7=;URF >R7 8NQ>U7P97?@z 7=; ;NQ?>@;;R =P\; 7> k; 5>9R8R7;97?@ 7UP89;< q>U 7=; k;77;UN;97 >q 7=;8U QU>q;RR8>9P?8RNz 7=;U;k@ ;|6<89: 5>9¢<;95; 89 7=;8U >[9 [;??ªk;89: P9< [>U R7P9<PU< 6Q 7> QPU [87= ;NQ?>@;;R >q >7=;U ?;P<89: 5>NQP98;R 89 7=; RPN; ¢;?<F Business Partners PR7;U < ¯ R7U857?@ \P?6;R 7=; QU>56U;N;97 QU>5;RR k;5P6R; 87 8R P QU>5;<6U; \87P? q>U NP9P:89: ;|Q;9<876U;Rz PR [;?? PR 7=; Á6P?87@ >q R;U\85;R P9< QU><657R 7> k; <;Q?>@;< 89 87R k6R89;RR 5>9<657F Z=8R N;P9R 7=P7 7=; k6R89;RR QPU79;UR PU; 8R 7=; >NQP9@ÂR 8NQ>U7P97 R6QQ>U7;UR [=> [8?? N676P??@ P9< 5>NQPRR8>9P7;?@ U69 7=; k6R89;RR;RF ZU;P7N;97 q>U k6R89;RR QPU79;UR >9 7=; kPR8R >q U;RQ;57 P9< qP8U 5>NQ;7878>9z 7=6Rz k;5>N;R >9; >q 7=; \8U76;R PR7;U < ¯ ¢UN?@ P<=;U;R 7>F Creditors Z=; >NQP9@ P57R PR P :>>< <;k7>U k@ U;:PU<89: 7=; k;R7 897;U;R7 >q k>7= QPU78;RF Z=; >NQP9@ R=P?? P\;U7 P R876P78>9 89 [=85= P 5>9×857 >q 897;U;R7R NP@ PU8R;F x7 P?R> R7U;RR;R 7=; <;k7 QP@N;97 >9 P 78N;?@ kPR8R PR [;?? PR =>9>UR P?? 87R >k?8:P78>9R 7> 7=; 5U;<87>URF Z=; PR7;U < R=P?? 985;?@ 7U;P7 87R 5U;<87>UR PR 87R k6R89;RR QPU79;URF Customers Z=; >NQP9@ 8R 5>NN877;< 7> ;\;U?PR789: 5PQ76U; 7=; ?PU:;R7 >q N89< [87= 567789:ª;<:; 7;5=9>?>:@ P9< 899>\P78>9 PQQ?85P78>9RF Z=; >NQP9@ [8?? ;NQ=PR8 ; 7=; 5>9R8R7;97 Á6P?87@ R;U\85; q>U 56R7>N;U RP78RqP578>9 89 >U<;U 7> NP897P89 87R ;|8R789: 56R7>N;UR PR [;?? PR P77UP57 QU>RQ;578\; 56R7>N;URF Z> P55>NQ?8R= 7=8Rz 7=; >NQP9@ R=P?? 5>9R8R7;97?@ NP897P89 87R Á6P?87@ R;U\85; P?>9: [87= q6?¢??89: 87R 56R7>N;U U;Á68U;N;97R [87= ;qq;578\;9;RR P9< ;q¢58;95@z 69<;U 7=; R?>:P9 U;P7; ;<8P [87= È6P?87@F2 Z> R7U;9:7=;9 5?>R; U;?P78>9R=8Q [87= 87R 56R7>N;URz 7=; >NQP9@ QU>\8<;R 897;U;R789: P578\878;R [87= P9 ;NQ=PR8R >9 [PUN7=z 7=;U;k@ 8956?5P789: k>7= ;NQ?>@;;R P9< 56R7>N;UR [87= P R;9R; >q qPN8?8P? 6987@F
D}1