Member Resource Handbook for Members

MEMBER RESOURCE HANDBOOK Maximise the value of your APSCo Membership

TABLE OF CONTENTS Welcome

3

About Us

4

Membership Benefits

6

Professional Development

8

Advice and Support

12

Networking and Events

14

Member Resource Library

19

Exclusive Member Offers

21

Our Partners

28

Contact Us

29

WELCOME As an association with global connections, we give our Member companies an innovative range of programs and resources designed to develop their businesses and the people within it to gain competitive advantage.

APSCo is proud to be the stand-alone industry body to represent the professional recruitment markets, enabling us to focus on the specific needs of our Members across lobbying and advocacy, content and education, resources, tools and networks as well as flagship events for the sector.

Through our highly respected Partner network we provide timely updates, guidance and key information to professional recruitment firms looking to maintain best practice standards within a framework of compliance.

Our Member Resource Handbook is designed to give you a comprehensive guide to everything we offer along with exclusive member offers, discounts and tools.

Welcome to APSCo, we look forward to supporting you.

Lesley Horsburgh Managing Director, APSCo Australia

ABOUT US The Association of Professional Staffing Companies (APSCo) was formed to give all firms involved in the recruitment of professional talent, that have a commitment to excellence, the specialist support and distinctive voice they need to be successful.

APSCo gives candidates and employers an internationally trusted badge of quality whilst providing Member companies with an innovative range of programs and resources designed to develop their businesses and their talent as well as gain competitive advantage.

Our Brand The APSCo brand is recognised globally to represent: Respect: acknowledging the importance of professional recruitment companies and advocating the value and quality of the services provided.

Integrity: displaying best practice and quality benchmarks in all stakeholder relationships.

Relationships: developing connections between all stakeholders to encourage advancement through networks, services and peer support.

Leadership: providing information, business intelligence, and innovative ideas to spur business success for stakeholders.

Success: creating an efficient and financially secure organisation that delivers outcomes to support the business growth of stakeholders.

Our Purpose APSCo Australia’s purpose is to be the Association of choice for the professional recruitment and talent management sector.

Our Commitment APSCo Australia’s commitment is to inform and govern the conduct of all Members companies by: delivering: research and benchmarking to inform public policy discussion establishing business and professional benchmarks through education and advice building programs and campaigns to support business growth and competitive advantage and exposure to global opportunities enforcing the requirements set by the Code of Conduct, Rules, Guidelines and Constitution that govern all Members

ABOUT US

MEMBERSHIP BENEFITS Exclusive insightful Webinars Access to high quality webinars that have earned a reputation for their insight, expertise and interactive format.

Legal Templates & Advice Access to up-to-date Employment templates, contracts, and guidelines that comply with changes in employment legislation and Advice Line service.

Commitees & Networks Informative committees and networks like our In-House Counsel Group, our Finance Director Network, the Medical Recruitment Group, Marketing Network and various State Committees.

Professional development Exclusive and complimentary enrolment for all team members in the Complete Recruiter Training Program, access to enrol consultants into our Staffing Professional Certification, Appropriate Workplace Behaviour Programs and WHS Assessment Training for On-Hire Firms.

Insights & Guidance Insights and guidance provided by APSCo's Affiliate Partner network and APSCo's global association network.

Industry events Unlock opportunities to attend events and conferences like the Emerge Conference and APSCo Gala Dinner. Gain valuable insights, expand your professional network, and elevate your career development.

What our Members say “...Their expert guidance, comprehensive educational resources, and commitment to industry best practices have empowered us to stay ahead of emerging trends in the recruitment sector.

APSCo's support is a cornerstone of our dedication to delivering excellence, enhancing our ability to provide exceptional service to our clients and candidates.”

- Troocoo

“... APSCo provides us with invaluable resources, industry support via lobbying on key issues directly effecting our professional staffing sector, networking opportunities, enabling us to focus and deliver exceptional recruitment services. The APSCo Certified Professional program sets a benchmark of quality, standards and professionalism for recruiters engaging with candidates and clients and offers a marketing point of excellence.”

- Whizdom

PROFESSIONAL DEVELOPMENT The Complete Recruiter Training Program What is this program about?

The Complete Recruiter Training Program is a brand new 8-module training program exclusively available to APSCo Members as part of their annual membership subscription.

Designed to establish new recruiters into consistent, high performing work patterns, or refresh experienced recruiters with important reminders on process, mindset and behaviour, this program has been specifically curated alongside 2 of the market’s well-known coaching and training faces: Sophie Robertson and Russell Webb.

What’s included?

Modules focus on the essential skills required of any complete recruiter: How to be successful in the recruitment industry Building Your market through candidates Introduction to business development Relationship building with clients Taking an effective job brief Managing the temp process Managing the perm process Keeping the business on your terms Students that complete the full program qualify for a certificate of attainment.

Don’t spend thousands on essential recruitment training, enroll your recruiters in The Complete Recruiter Training Program – a game-changing advantage for APSCo member companies.

Sophie Robertson Younique Coaching

Russell Webb Claverdon Consulting

PROFESSIONAL DEVELOPMENT APSCo’s Certified Staffing Professional Program Give your consultants confidence and de-risk your business with APSCo's Certified Staffing Professional Program What is this program about?

APSCo Australia’s Certified Staffing Professional Program (formerly Recruitment Professional Certification Program) has delivered a self-managed, knowledge-based Certification program that empowers consultants to have confidence in their understanding of the complex elements of compliance when managing talent and clients.

The Certification Program has been designed to inform and update recruiters and staffing professionals throughout their career, from new talent entering the profession through to the more seasoned recruiter or staffing professional - equipping them with the compliance knowledge and support to significantly drive their conversations with clients and candidates to achieve best practice processes and support commercial success.

Privacy EEO & Anti-discrimination Reference checking Licensing & Regulation Workplace Migration APSCo Code of Conduct

What does it involve?

Enrolment in the APSCo Certified Staffing Professional Program is open to any individual in the Australian recruitment and staffing industry.

Staff can enrol as independant students or businesses can enrol staff in groups with discounts available for groups of 5 or more.

APSCo Australia Members receive a 50% discount off of the full retail price for enrolment.

6 Modules to complete Learn and pass 6 modules within a 6 month time-frame to be recognised as a fully certified professional

Gain a competitive edge APSCo Certified Staffing Professionals have access to exclusive logos and a position statement that can be used on any digital or printed material to support them to promote their knowledge and compliance and stand out from the crowd.

Appropriate Workplace Behaviour Training In conjunction with the Labour and Employment team at Squire Patton Boggs, we've released a series of 3 video training modules, along with a documented policy, to support the training of your teams in this essential area of Australian law.

What is included?

The following three modules which comprise APSCo's Appropriate Workplace Behaviour Training provide an overview of Australian law as it relates to bullying, discrimination and harassment in the workplace, as well as complaint handling procedures. Each module is presented in an easy-to-follow video format, with quiz questions to enhance the overall learning experience With legislation at both State and Federal level to prevent and deal with these behaviours- are your confident your teams know what constitutes appropriate workplace behavior?

This training is timely, relevant and above all, essential.

Invest in your people and ensure they have the necessary knowledge and skills to operate in a respectful and inclusive workplace environment. It's the law.

For more information contact Carly Fordred at APSCo Australia to discuss your buisness needs and purchase the modules.

Visit the site here.

WHS Assessment Training for On-Hire Firms Are your staff trained and competent to perform Work Health and Safety Assessments of host organisations when placing on-hire workers, as recommended by regulatory guidance?

What does this Training include?

This training session, offered by APSCo and delivered by Amy Towers from Risk Collective, aims to provide participants with essential skills and knowledge for conducting effective work health and safety (WHS) assessments. Participants will learn to identify hazards, assess risks, apply the hierarchy of control, and review risk controls.

Training your recruitment staff is absolutely essential. Without it, sending them to a client site with just a checklist and no knowledge of risk management isn't sufficient. Critical details might be overlooked. Our session equips them with the skills to identify workplace hazards, understand risk, apply risk control measures, and emphasise the importance of reviewing risk controls.

See what our attendees had to say about the training session ‘I enjoyed the case studies and real-world examples that were shared, and the application aspect involved as well.”

“...We covered a lot of white collar topics which makes it more applicable for our company.”

Presented by: Amy Towers Founder & Principal Advisor Risk Collective

“It really hammers home the importance of safety and having all of the boxes checked.”

ADVICE & SUPPORT Through our partner network Members can access a range of free advice to support their business operations, stay ahead of compliance and ensure best practice standards are maintained.

See the Advice Line topics below that we offer to service your business needs

What our Members say “...APSCo have successfully lobbied on many important matters for our sector and provided great education to members including events, webinar and mailer updates.

The annual one-day education conference is one of the best events in the calendar for our sector...”

- Ryan Kevelighan, Director 1Medical

“Through their industry insights, events, presentations and compliance resources, they continually assist us in navigating regulatory changes and optimising our customer experience.

Through our APSCo network we have found great partners who support our business goals, as well as developing relationships with like-minded professionals and peers within our industry.”

- Allegis Group

NETWORKING & EVENTS APSCo Australia hosts events throughout the year for peer to peer networking and to share insights from highly experienced recruitment and staffing professionals.

Member Committee Meetings Supported by the national Association secretariat, our Member committee meetings are responsible for driving state-based initiatives and providing leadership on local issues in the interests of all APSCo Members located in the VIC, QLD, ACT and NSW region.

Working Group Meetings Our Working group meetings bring professionals together to share ideas and challenges.

These consist of the: Medical Recruitment Working Group Finance Director Network In-House Counsel Working Group Marketing Meet-up

EOY Networking Drinks This event brings APSCo members and our wider network together in a relaxed setting to celebrate the year's successes. It is an excellent opportunity to reconnect with industry peers, establish new connections, and reflect on the achievements and growth within our community.

Executive Lunches Our executive lunches provide a unique opportunity for members to network and engage with industry leaders and peers in an intimate setting. Each lunch focuses on a specific sector, such as the Medical and Finance network, offering valuable insights and fostering meaningful connections. These events are designed to share expertise, and build relationships that support professional growth and collaboration among our members.

Upcoming events Click here to view the full calendar of events

EOY Networking drinks - QLD

EOY Networking drinks

EOY Networking drinks - ACT

Women in Leadership event

AI Parliamentary Executive Lunch

NETWORKING & EVENTS APSCo’s Gala Dinner The Gala Dinner is our biggest networking event of the year, where we recognise the achievements and excellence of companies in the professional staffing and recruitment industry.

The Awards for Excellence winners are honored at this entertaining and unforgettable evening, making it a true celebration of excellence.

2024 APSCo Gala Dinner, held at the stunning Carousel at Albert Park in Melbourne

Upcoming events Click here to view the full calendar of events

NETWORKING & EVENTS Emerge Conference Emerge is our annual full-day conference, featuring an impressive lineup of speakers who bring experience, expertise, insight, and influence in the recruitment industry to life through interactive panels and keynote sessions.

Attended by recruitment professionals and leaders, Emerge is the perfect opportunity to network with peers and clients, gain cutting-edge insights, and walk away with practical strategies and valuable connections that will transform your business and shape the future of our industry.

2024 Emerge Conference, held at Dockside, Sydney

Upcoming events Click here to view the full calendar of events

What our Members say “APSCo provides invaluable support through SME seminars, training sessions, and expert advice, ensuring our compliance with industry standards and regulations. Their inclusive approach covers legislative updates and best practices, helping us stay ahead of regulatory changes and industry trends.

APSCo's lobbying efforts help us stay actively engaged with government bodies, addressing critical industry issues...”

- Keane Consulting

“APSCo has been instrumental in providing us with unparalleled access to industry insights, legal expertise, and professional development resources. This has not only empowered us to stay ahead of market trends but also to navigate the complex regulatory landscape with confidence. ... The networking opportunities presented through APSCo events have led to some of our most fruitful partnerships. These connections have been vital in fostering innovation and collaboration within our business....”

- Infinite Consulting

MEMBER RESOURCE LIBRARY Our Member resource library is home to a broad range of contract templates, guidance notes, checklists and more. Covering a range of topics, our library is continually updated with relevant content that is aligned to the changing regulatory landscape. Here’s a selection of our recently updated resources:

Contract Templates PTY LTD Independent Contractor Agreement Template Individual Independent Contractor Agreement Template Client Service Agreement Template Contract Flex Worker Agreement Contract Template Employment Contract Template Sexual Harassment and Sex & Gender-Based Harassment Prevention Plan and Template

Up to date policies Leave and Parental Leave Policy Labour Hire in Australia – what are the current Labour Hire Licencing laws?

Modern Slavery statement

Guides 2024 Year end tax planning and financial reporting guide The Multifactor Test: Is a worker an employee or contractor?

Ultimate Guide for On-Hire Businesses: Achieving Work Health and Safety AI and its responsible use Whitepaper

Webinar recordings Browse our Webinar recordings available in the Member Resource Library using keywords in the search bar

What our Members say “APSCo's rigorous standards, invaluable resources, and advocacy efforts have consistently reinforced our reputation and helped us navigate complex industry landscapes. “ - Chandler McCleod

“... As an APSCo member, we have gained invaluable industry insights and support, bolstering our commitment to excellence. The recruiter certification programs and engaging webinars have notably enhanced our team's expertise. We eagerly anticipate exploring new growth opportunities with APSCo.” - Peoplebank

EXCLUSIVE MEMBER OFFERS Complete Candidate Compliance with WorkPro Since 2007, WorkPro has helped thousands of HR and recruitment teams streamline candidate jobreadiness. Automated background checks, credentials management and eLearning are all centralised in one solution for fast onboarding and ongoing compliance.

Customise your solution and integrate with major ATS/HRIS platforms for efficient operations.

Insights and Reporting presents a snapshot of your organisation’s compliance management.

WorkPro’s Digital Identity Solution creates a frictionless, secure and automated screening process, reducing risks, improving efficiency and safeguarding against identity fraud.

Stop wasting time with manual administration, juggling multiple systems, and following up completions: • Get the Compliance Starter Kit for just $599*: This exclusive package valued at $840 includes Australian Citizenship and Work Rights Check, eLearning, and Licence, Ticket, and Document Management for up to 20 candidates.

• Seeking solutions for a larger group of candidates? Check out our Compliance Pro Pack, perfect for onboarding up to 50 candidates, or the Compliance Enterprise Suite for 100 candidates or more.

Contact us now to secure your bundle or to learn more about WorkPro. *Offers are valid from 06/03/2024 to 30/06/2025

Contact details: WorkPro website

EXCLUSIVE MEMBER OFFERS 20% off all products and services from ReciteMe Recite Me is here to support you to be more inclusive online.

Website Accessibility Assistive Toolbar Recite Me’s cloud-based assistive toolbar makes your website digitally inclusive by allowing visitors to customise your content so that they can consume it in ways that work best for them.

Website Accessibility Checker Recite Me’s website accessibility checker helps you to create and maintain a website that is built with accessibility in mind and to WCAG compliance and Disability Discrimination Act act standards.

You can get started today by running a free accessibility check of your website.

For APSCo members, Recite Me is offering 20% off all products and services, this includes Recite Me’s Assistive Toolbar and Accessibility Checker. You can also make use of the free accessibility checker to scan your website’s homepage.

Any deadlines around the offer - 12 months Contact details: Name: Graeme Gemmell Email: graeme@reciteme.com Phone: +61 8 6311 2872

Mobile: 0410 657 660

High-level due diligence review from Maynard & Barrett Maynard and Barrett Insurance Services are specialists in recruitment insurance.

They are offering members a high-level due diligence review. This involves a review of their current general insurance cover and a breakdown of any gaps that may be present.

Members will then receive a summary of the findings. To take advantage of this offer, contact the below: Contact details: Website: www.maynardbarrett.com.au Email: info@maynardbarrett.com.au Phone: 9103 1392

EXCLUSIVE MEMBER OFFERS 10% off iSafe Assessments from Certex The iSafe Risk Management Program is a cost-effective method to help meet your WHS legal obligations. The program is built to ensure your business has effective safety processes as well as assess host client sites to assess the safety of the contractors and facilitate the consultation and cooperation between the parties that’s required by law.

Our independent, highly-trained assessors conduct the assessments which cover: • Safety policies and procedures • Risks and controls • Training and communication • Site walkthrough • Psychosocial risk assessments Certex are offering 10% off iSafe Assessments for APSCo members. They are also extending this discount to all their iSuite Risk Assessments, such as iPrivacy and iEngage. Find out how Certex can support you to protect your workers.

Contact details: Phone: (03) 9555 3855 Email: info@certex.com.au

FREE Health Check on Workers' Compensation from Safescope At Safe Scope, we're specialist workers compensation consultants. We can help you untangle your workers compensation premiums, provide support and frameworks to effectively manage workers compensation claims. Safe Scope also offers WHS consultancy services, supporting you and your business to manage risks and hazards.

We're offering all APSCo members an obligation free consultation. This consultation will analyse your workers compensation performance, review claims history, premiums and remuneration seeking areas for improvement. Safe Scope will share the outcomes of the review and recommendations that may minimise your workers compensation premium.

To take advantage of this offer, refer to the contact details below: Contact details: Name: Mark Farrugia, General Manager of Safe Scope Phone: 0437 917 315 Email: mark.farrugia@safescope.au

EXCLUSIVE MEMBER OFFERS Discount rates from the Savage Recruitment Academy The Savage Recruitment Academy offers a variety of intensive video modules along with a suite of over 50 micro-learning videos to provide training for recruiters at any stage of their career.

We've negotiated a discount for every APSCo Australia Member who joins the Savage Recruitment Academy.

The Savage Recruitment Academy front have also just launched the Savage Coach - an innovative piece of AI available on the Savage Recruitment Academy, that can answer any recruitment question in real-time, drawing entirely from Greg's vast content of training and insights to provide answers.

Access the demo of the AI in action here.

To receive your APSCo discount for the Savage Recruitment Academy, simply contact us here and we'll arrange this with the Savage Recruitment Academy.

Exclusive deal from Mercury and Microsoft Mercury is excited to announce their new multi-year strategic alliance with Microsoft, and to celebrate, they’re offering APSCo members an exclusive deal!

Offer Details: Free Microsoft Licensing Management: Mercury will manage all your Microsoft subscriptions for free, consolidating everything in one place with a partner you can trust.

No more juggling between vendors—we handle it all.

Guaranteed Savings: As an APSCo member, you'll enjoy a reduction on your current Microsoft subscription costs, guaranteed. This applies to all your essential tools, including Office 365, Microsoft Teams, SharePoint, and more.

Don't miss out on this limited-time opportunity. Contact Mercury today to take advantage of this exclusive offer!

EXCLUSIVE MEMBER OFFERS Schedule a Free 90 Minute Meeting with EOS Worldwide Entrepreneurs and business owners tend to be optimists. Where others may see problems, you see endless opportunities. However, this perspective can change as circumstances begin to put speed bumps in front of what started as a seemingly perfect business model.

EOS gives you 3 things: Vision - 100% Clarity for everyone in the business Traction - Accountability and Discipline wherever you look within the business to scale and grow Healthy - Cohesive, Simplify, fun-loving and profitable, allowing you to live your best life!

To find out more about EOS – The Entrepreneurial Operating System, please contact Colin for a FREE 90-minute meeting where you’ll see just how powerful the tools and methodologies are, you’ll also get a FREE copy of the book Traction Contact details: Number: 0451 130 180 Email: colin.cuthbert@eosworldwide.com Website: https://www.eosworldwide.com/colin-cuthbert#

EXCLUSIVE MEMBER OFFERS No obligation 60-minute consultation with Sovereign Private At Sovereign Private, we are proud to be a trusted partner to many of Australia’s leading recruitment and staffing firms. Over the past decade, we have supported hundreds of companies within the recruitment industry, helping them navigate complex accounting, tax, and growth strategies.

With our in-depth industry knowledge and hands-on experience, Sovereign Private is uniquely positioned to provide tailored, strategic advice to recruitment businesses of all sizes.

We’re offering APSCo members a free, no obligation 60-minute consultation. A Sovereign Private partner can discuss with you either of the following: 1.how we have assisted other recruitment and staffing businesses to structure their affairs tax effectively; or, 2.provide you with an understanding of what international and domestic acquirers of recruitment businesses are looking for and how an acquirer would value your business.

To book in your consultation, get in touch via the contact details below.

Website: www.sovereignprivate.com.au Email: info@sovereignprivate.com.au Phone: (02) 9227 9000

EXCLUSIVE MEMBER OFFERS 10% off first year fees from Astute Payroll by Deel Astute Payroll by Deel is a powerful pay-to-bill software platform designed for recruitment and staffing agencies managing contingent and temporary workforces. Part of Deel, the world's fastest-growing HR tech company, Astute simplifies the complexities of middleoffice administration by seamlessly integrating core functions like payroll, billing, and compliance workflows into one streamlined solution.

Our solution offers configurable award interpretation, real-time payroll processing, and one-click invoice generation. These features enable agencies to save time, minimise errors, and maintain compliance while focusing on scaling their business. Other features include dynamic margin reporting, and ATS, GL, and debtor finance integrations, empowering businesses to maintain financial visibility and control.

Trusted by some of the largest recruitment agencies in Australia, Astute enables companies to optimise operations, improve cash flow, and deliver exceptional service to their clients. Transform the way you manage your workforce with a system tailored to meet the unique demands of the recruitment and staffing industry.

We're also pleased to offer 10% off first year fees for APSCo members. To take advantage of this offer, contact us at sales@astutepayroll.com, or follow this link.

OUR PARTNERS APSCo’s Global Partners

APSCo Australia Premium Partners

APSCo Australia Associate Partners

APSCo Australia Affiliate Partners

CONTACT US

Lesley Horsburgh Managing Director lesley@apscoau.org

Kevin Collier Membership Manager kevin@apscoau.org

Carly Fordred Marketing and Communications Manager carly@apscoau.org

Jessica Leong Admin, Events and Marketing Coordinator jessica@apscoau.org

https://www.apscoau.org