APSCo Resource Handbook (Non-member ver 2025) by APSCoAu

WELCOME

As an association with global connections, we give our Member companies an innovative range of programs and resources designed to develop their businesses and the people within it to gain competitive advantage.

APSCo is proud to be the stand-alone industry body to represent the professional recruitment markets, enabling us to focus on the specific needs of our Members across lobbying and advocacy, content and education, resources, tools and networks as well as flagship events for the sector

Through our highly respected Partner network we provide timely updates, guidance and key information to professional recruitment firms looking to maintain best practice standards within a framework of compliance

Our Member Resource Handbook is designed to give you a comprehensive guide to everything we offer along with exclusive member offers, discounts and tools.

Welcome to APSCo, we look forward to supporting you

LesleyHorsburgh Managing Director, APSCo Australia

ABOUT US

The Association of Professional Staffing Companies (APSCo) was formed to give all firms involved in the recruitment of professional talent, that have a commitment to excellence, the specialist support and distinctive voice they need to be successful APSCo gives candidates and employers an internationally trusted badge of quality whilst providing Member companies with an innovative range of programs and resources designed to develop their businesses and their talent as well as gain competitive advantage.

Our Brand

The APSCo brand is recognised globally to represent:

Respect: acknowledging the importance of professional recruitment companies and advocating the value and quality of the services provided.

Integrity: displaying best practice and quality benchmarks in all stakeholder relationships. Relationships: developing connections between all stakeholders to encourage advancement through networks, services and peer support.

Leadership: providing information, business intelligence, and innovative ideas to spur business success for stakeholders

Success: creating an efficient and financially secure organisation that delivers outcomes to support the business growth of stakeholders

Our Purpose

APSCo Australia’s purpose is to be the Association of choice for the professional recruitment and talent management sector.

Our Commitment

APSCo Australia’s commitment is to inform and govern the conduct of all Members companies by: delivering: research and benchmarking to inform public policy discussion establishing business and professional benchmarks through education and advice building programs and campaigns to support business growth and competitive advantage and exposure to global opportunities enforcing the requirements set by the Code of Conduct, Rules, Guidelines and Constitution that govern all Members

ABOUT US

MEMBERSHIP BENEFITS

Exclusive and complimentary enrolment for all team members in the Complete Recruiter Training Program, access to enrol consultants into our Staffing Professional Certification, Appropriate Workplace Behaviour Programs and WHS Assessment Training for On-Hire Firms.

MEMBER RESOURCE LIBRARY

Our Member resource library is home to a broad range of contract templates, guidance notes, checklists and more. Covering a range of topics, our library is continually updated with relevant content that is aligned to the changing regulatory landscape. Here’s a selection of our recently updated resources:

Contract Templates

PTY LTD Independent Contractor Agreement Template

Individual Independent Contractor Agreement Template

Client Service Agreement Template Contract

Flex Worker Agreement Contract Template

Employment Contract Template

Sexual Harassment and Sex & Gender-Based Harassment Prevention Plan and Template

Right to Disconnect policy template

Up to date policies

Leave and Parental Leave Policy

Labour Hire in Australia – what are the current Labour Hire Licencing laws?

Modern Slavery statement

Guides

2024 Year end tax planning and financial reporting guide

The Multifactor Test: Is a worker an employee or contractor?

Ultimate Guide for On-Hire Businesses: Achieving Work Health and Safety

AI and its responsible use Whitepaper

Due Diligence Checklist - Top 10 Questions to ask AI system suppliers (Squire Patton Boggs)

Webinar recordings

Browse our Webinar recordings available in the Member Resource Library using keywords in the search bar

“...Their expert guidance, comprehensive educational resources, and commitment to industry best practices have empowered us to stay ahead of emerging trends in the recruitment sector. APSCo's support is a cornerstone of our dedication to delivering excellence, enhancing our ability to provide exceptional service to our clients and candidates.”

- Troocoo

“ ... APSCo provides us with invaluable resources, industry support via lobbying on key issues directly effecting our professional staffing sector, networking opportunities, enabling us to focus and deliver exceptional recruitment services. The APSCo Certified Professional program sets a benchmark of quality, standards and professionalism for recruiters engaging with candidates and clients and offers a marketing point of excellence.”

- Whizdom

PROFESSIONAL DEVELOPMENT

What is this program about?

The Complete Recruiter Training Program is a brand new 8-module training program exclusively available to APSCo Members as part of their annual membership subscription.

Designed to establish new recruiters into consistent, high performing work patterns, or refresh experienced recruiters with important reminders on process, mindset and behaviour, this program has been specifically curated alongside 2 of the market’s well-known coaching and training faces: Sophie Robertson and Russell Webb

What’s included?

Modules focus on the essential skills required of any complete recruiter:

How to be successful in the recruitment industry

Building Your market through candidates

Introduction to business development

Relationship building with clients

Taking an effective job brief

Managing the temp process

Managing the perm process

Keeping the business on your terms

Students that complete the full program qualify for a certificate of attainment

Don’t spend thousands on essential recruitment training, enroll your recruiters in The Complete Recruiter Training Program – a game-changing advantage for APSCo member companies

Sophie Robertson Younique Coaching

Russell Webb Claverdon Consulting

PROFESSIONAL DEVELOPMENT

Give your consultants confidence and de-risk your business with APSCo's Certified Staffing Professional Program

What is this program about?

APSCo Australia’s Certified Staffing Professional Program (formerly Recruitment Professional Certification Program) has delivered a self-managed, knowledge-based Certification program that empowers consultants to have confidence in their understanding of the complex elements of compliance when managing talent and clients

The Certification Program has been designed to inform and update recruiters and staffing professionals throughout their career, from new talent entering the profession through to the more seasoned recruiter or staffing professional - equipping them with the compliance knowledge and support to significantly drive their conversations with clients and candidates to achieve best practice processes and support commercial success.

What does it involve?

Enrolment in the APSCo Certified Staffing Professional Program is open to any individual in the Australian recruitment and staffing industry.

Staff can enrol as independant students or businesses can enrol staff in groups with discounts available for groups of 5 or more APSCo Australia Members receive a 50% discount off of the full retail price for enrolment.

6 Modules to complete

Learn and pass 6 modules within a 6 month time-frame to be recognised as a fully certified professional

Gain a competitive edge

APSCo Certified Staffing Professionals have access to exclusive logos and a position statement that can be used on any digital or printed material to support them to promote their knowledge and compliance and stand out from the crowd

PROFESSIONAL DEVELOPMENT

Appropriate Workplace Behaviour Training

In conjunction with the Labour and Employment team at Squire Patton Boggs, we've released a series of 3 video training modules, along with a documented policy, to support the training of your teams in this essential area of Australian law.

What is included?

The following three modules which comprise APSCo's Appropriate Workplace Behaviour Training provide an overview of Australian law as it relates to bullying, discrimination and harassment in the workplace, as well as complaint handling procedures Each module is presented in an easy-to-follow video format, with quiz questions to enhance the overall learning experience

With legislation at both State and Federal level to prevent and deal with these b h i fid t t

This training is timely, relevant and above all, essential

Invest in your people and ensure they have the necessary knowledge and skills to operate in a respectful and inclusive workplace environment It's the law

For more information contact Carly Fordred at APSCo Australia to discuss your buisness needs and purchase the modules. Visit the site here

WHS Assessment Training for On-Hire Firms

Are your staff trained and competent to perform Work Health and Safety Assessments of host organisations when placing on-hire workers, as recommended by regulatory guidance?

What does this Training include?

This training session, offered by APSCo and delivered by Amy Towers from Risk Collective, aims to provide participants with essential skills and knowledge for conducting effective work health and safety (WHS) assessments. Participants will learn to identify hazards, assess risks, apply the hierarchy of control, and review risk controls.

Training your recruitment staff is absolutely essential Without it, sending them to a client site with just a checklist and no knowledge of risk management isn't sufficient Critical details might be overlooked Our session equips them with the skills to identify workplace hazards, understand risk, apply risk control measures, and emphasise the importance of reviewing risk controls.

See what our attendees had to say about the training session

‘I enjoyed the case studies and real-world examples that were shared, and the application aspect involved as well.”

“ We covered a lot of white collar topics which makes it more applicable for our company.”

“It really hammers home the importance of safety and having all of the boxes checked.”

Presented by: Amy Towers Founder & Principal Advisor Risk Collective

ADVICE & SUPPORT

Through our partner network Members can access a range of free advice to support their business operations, stay ahead of compliance and ensure best practice standards are maintained.

See the Advice Line topics below that we offer to service your business needs

NETWORKING & EVENTS

APSCo Australia hosts events throughout the year for peer to peer networking and to share insights from highly experienced recruitment and staffing professionals.

Member Committee Meetings

Supported by the national Association secretariat, our Member committee meetings are responsible for driving state-based initiatives and providing leadership on local issues in the interests of all APSCo Members located in the VIC, QLD, ACT and NSW region

Working Group Meetings

Our Working group meetings bring professionals together to share ideas and challenges These consist of the:

Medical Recruitment Working Group

The Medical Recruitment Working Group brings members together to discuss challenges, share insights, and shape best practice in medical recruitment

In-House Counsel Working Group

A place where the legal eyes and ears of APSCo Member companies can raise and discuss the issues affecting them

Finance Director Network

A supportive forum designed for CFOs, Finance Directors, and Finance Managers in recruitment

Marketing Meet-up Compliance Ready Network

This is a new online network designed for anyone responsible for WHS & Workplace compliance within the APSCo membership

The Marketing Meet-Up brings together marketers to share ideas, strategies, and insights that elevate recruitment marketing and brand impact

Future Forward Network

The Future Forward Network is APSCo Australia’s new quarterly forum, chaired by Jacky Carter, bringing members together to share insights and stay ahead in a changing market

- Chandler Macleod

“ ... As an APSCo member, we have gained invaluable industry insights and support, bolstering our commitment to excellence. The recruiter certification programs and engaging webinars have notably enhanced our team's expertise. We eagerly anticipate exploring new growth opportunities with APSCo.”

- Peoplebank

EOY Networking drinks - QLD

EOY Networking drinks

EOY Networking drinks - ACT

NETWORKING & EVENTS

APSCo’s Gala Dinner

The Gala Dinner is our biggest networking event of the year, where we recognise the achievements and excellence of companies in the professional staffing and recruitment industry

The Awards for Excellence winners are honored at this entertaining and unforgettable evening, making it a true celebration of excellence

Upcoming events

Click here to view the full calendar of events

2025 APSCo Gala Dinner, held at the stunning Doltone House, Darling Island in Sydney

NETWORKING & EVENTS

Emerge Conference

Emerge is our annual full-day conference, featuring an impressive lineup of speakers who bring experience, expertise, insight, and influence in the recruitment industry to life through interactive panels and keynote sessions.

Attended by recruitment professionals and leaders, Emerge is the perfect opportunity to network with peers and clients, gain cutting-edge insights, and walk away with practical strategies and valuable connections that will transform your business and shape the future of our industry

Upcoming events

Click here to view the full calendar of events

2025 Emerge Conference, held at Parliament House, Sydney

“APSCo provides invaluable support through SME seminars, training sessions, and expert advice, ensuring our compliance with industry standards and regulations. Their inclusive approach covers legislative updates and best practices, helping us stay ahead of regulatory changes and industry trends.

APSCo's lobbying efforts help us stay actively engaged with government bodies, addressing critical industry issues...”

- Keane Consulting

“APSCo has been instrumental in providing us with unparalleled access to industry insights, legal expertise, and professional development resources. This has not only empowered us to stay ahead of market trends but also to navigate the complex regulatory landscape with confidence.

... The networking opportunities presented through APSCo events have led to some of our most fruitful partnerships. These connections have been vital in fostering innovation and collaboration within our business....”