Telephone Answering Service

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01278 247 130 info@applesandoranges.co.uk 01823 247 130 The Stables Business Park, The Cornhouse, Rooksbridge, Axbridge, Somerset, BS26 2TT

'Pips' Package

Monthly Service Charge:

£20.00 + £1.30 per call

Covers the service & the allocated telephone number

The calls are answered as you request

Maximum of 2 contacts on the account

Information obtained from the caller

Name

Telephone Number

Message

“Days are expensive. When you spend a day you have one less day to spend. So make sure you spend each one wisely”

'Apples' Package

Monthly Service Charge:

£35.00 + £1.30 per call

Covers the service, the allocated telephone number

Information obtained from the caller

Name

Telephone Number

Message

Plus two other pieces of information of your choice (excl their address)

Up to 5 contacts on the account

Ignore list for unwanted sales/spam calls - if they call again from the same number you won't be charged.

“I never dreamed about success, I worked for it”

'Oranges' Package

Monthly Service Charge:

£60.00 + £1.30 per call/trans

Covers the service & the allocated telephone number

Information obtained from the caller:

Bespoke message box with upto 8 items, to include:

Name

Telephone Number

Message

Plus 5 other pieces of information of your choice

Up to 25 contacts on the account

Choice of geographical number if required (please note that 0203, 0207, 0208 incur an additional one-off charge

Transfer of live calls

Add people to you VIP list (you may want them to be treated differently)

Personalised out of office voicemail message - emailed to you as a .WAV file - no charge

Ignore list for unwanted sales/spam calls - if they call again from the same number you won't be charged.

Tasks - £2.60 - £4.50 per task (depending on requirements)

Take online payments, using your payment system, make bookings, diary management, populate your CRM, managing review sites, planning routes, to name just a few!

'Apples & Oranges Bespoke' Package

Monthly Service Charge: POA

Quite simply...........we work with you to design the perfect package to suit your business needs!

You'd be amazed how we can help a business.

“Business Opportunities are like buses, there's always another one coming”

'Apples & Oranges' Add Ons

Talk to us about your requirements, here are a few examples of what we can do for you

Bespoke message box with up to 12 items to be obtained from you callers

Bespoke message on your line rather than the ringing

tone - tell your callers what you would like them to know

IVR - press 1 for Sales, 2 for Marketing etc

Bespoke online forms designed

Confirm appointments via SMS to your customers

“It always seems impossible, until it is done”
Nelson Mandela

Are you juggling tasks?

Why not outsource to Apples & Oranges as and when you need to?

Pricesfrom £35.00 perhour

sAllprices ubjectto VAT

Diary Management

Appointment Setting

Pre-qualifying enquiries

Answering FAQ's

First Line Customer Service

Typing Letters, Proposals

Set Up Spreadsheets

Book Accommodation

Call backs where requested

Arrange Meetings/Conferences

Feedback Surveys

Mystery Shopping

“The pessimist sees difficulty in every opportunity. The optimist see the opportunity in every difficulty”

Winston Churchill

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