6 amazing chatbot design strategy

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

48% OF GLOBAL CONSUMERS ACCEPTED THAT THEY WOULD RATHER CONNECT WITH A COMPANY OVER CHAT THAN ANY OTHER SOURCE OF CONTACT. 35% OF THE USERS WOULD LIKE TO SEE MORE COMPANIES INCORPORATING CHATBOTS.Â

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

WHAT HELPS IN MAKING A CHATBOT EFFECTIVE, BESIDES OF COURSE PASSING ALL YOUR CHATBOT SUCCESS WORRIES TO AÂ CHATBOT APP DEVELOPMENT COMPANY, IS HAVING A RIGHT STRATEGY IN PLACE.

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#1. HAVE A PURPOSE KNOWING WHAT PURPOSE YOUR CHATBOT WOULD SOLVE IS THE FIRST STEP IN DESIGNING A WORKING, REVENUE-GENERATING CHATBOT DESIGN STRATEGY IN 2018.

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#2. CONVERSATION FLOW THE FLOW IN WHICH YOUR CHATBOT WOULD CONVERSE IS ONE OF THE MOST IMPORTANT THINGS FOR YOUR CHATBOT DESIGN GUIDE TO COVER.

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#3. BOT PERSONALITY THE ONLY WAY TO MAKE YOUR BOT MORE HUMAN-LIKE IS TO GIVE IT A PERSONALITY.

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#4. GIVE CONTEXT FROM THE BEGINNING MAKE THE PURPOSE OF YOUR CHATBOT CLEAR FROM THE FIRST TWO MESSAGES ITSELF. AIM FOR A SCENARIO WHERE YOUR USER KNOWS EXACTLY WHAT THE BOT WOULD BE HELPING THEM WITH AND HAVE NO MISINTERPRETED EXPECTATIONS AND THEN A BAD CUSTOMER SERVICE INSTANCE.

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#5. SHARE BEFORE PUBLICIZING FIRST SHARE IT WITH YOUR IN-HOUSE TEAMS TO SEE IF IT’S ACTUALLY ABLE TO ANSWER DIFFERENT QUESTIONS AND DIFFERENT CONTEXTS.

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#6. CHOOSE YOUR WORDS WISELY THE MOST IMPORTANT ELEMENT OF STRATEGIC CHATBOT DEVELOPMENT ACCORDING TO CHATBOT DESIGN TREND 2018 IS CHOOSING THE WORDS RIGHT. YOUR COPYWRITING TECHNIQUE SHOULD BE ON POINT TO NOT JUST ENTICE THE USERS TO START THE CONVERSATION BUT KEEP THEM HOOKED ENOUGH TO CONVERT INTO YOUR SITE’S LOYAL CUSTOMER OR SUBSCRIBER.

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

THE THREE TYPES OF CHATBOTS

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#1. MENU BASED CHATBOTS

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#2. KEYWORD RECOGNITION BASED CHATBOTS

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

#3. CONTEXTUAL CHATBOTS

6 Amazing Chatbot Design Strategy To Make your Bot an Interaction Ninja

Thank You!

@appinventiv

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