For over 75 years, we’ve provided expert guidance, helpful online resources, and relevant financial products to help members live their A+ lives and find the support they need from their financial partner.
We’re changing expectations with our commitment to providing more than just banking services and making a positive, impactful difference with education and community support — because when our community strengthens, so do we.
Let’s continue to bank on each other and build stronger communities in 2025.
OUR HISTORY
In 1949, a group of like-minded teachers came up with the idea of working together not just as colleagues, but also as stewards of each other’s financial well-being.
Guided by the philosophy of mutual benefit, these teachers created a not-for-profit financial cooperative that today is known as ‘A+ Federal Credit Union’. As with a lot of things in life, looking out for each other made everyone stronger and more secure.
With this foundation, we’ve grown to be an award-winning credit union in Texas serving hundreds of thousands of members and community members.
After 75 years, many things have changed, but the bedrock principles remain. A+FCU takes the financial capability of every member seriously. We strive to understand the needs of every member to give them the best financial guidance for where they are in life and where they want to go. Here’s to the next 75 years of helping our members and community live their A+ lives.
75TH ANNIVERSARY CELEBRATIONS
CELEBRATING
1949-2024
YEARS
2024 marked 75 years of us helping members live their A+ lives! We thank our incredible community and those who trust us with their financial needs for being on this journey with us.
To celebrate, we awarded 75 scholarships to students pursuing higher education, organized a week of giving for 1,000 members to receive a total of $75,000, handed out treats and more giveaways at our branches during our Anniversary Week, and shared 75 years’ worth of A+ history through our social media channels.
It’s an honor to be of service to our community these past 75 years and we look forward to continuing our efforts to support our members and earn the honor of being Austin’s Best Credit Union.
FROM THE CHAIR & PRESIDENT/CEO
In 2024, we celebrated our 75th anniversary as a credit union. Over the past 75 years, we’ve helped our members reach their financial goals and we remain dedicated to providing safety, mutual benefit, education, and support for our members’ banking and financial needs.
As we look back at our 75th year, we’re incredibly proud of the work we’ve done and the impact we’ve made. We continue to stand as one of the largest and strongest credit unions in Central Texas. We gave back over $5.64 million to our members and the communities we serve. We were recognized as a Top Workplace in Greater Austin for the third year in a row, voted Best Credit Union for the second year in a row, and won Best Customer Service for the third year in a row. We also celebrated our 5th year of A+ Gives with over 2,775 hours volunteered. While a lot has changed since our founding in 1949, our work to positively impact our members’ lives and the communities we serve remains strong.
The Board remains focused on supporting members with products and services that help them attain their financial goals and live their A+ lives. In 2024, members received over $2.73 million from the CashBack Checking program and more than $1.24 million in benefits via savings on lower loan rates or increased dividend earnings on share certificates through our PlusPoints Member Rewards program.
We supported members with $335 million in loans and continued to add new and improved digital tools, including updates to the A+ Mobile App and A+ Online Banking. These new features improve the user experience when opening new accounts, managing their certificates, setting up and modifying direct deposit, viewing and understanding statements, adding external accounts, and more. We’re proud of these enhancements and will continue to improve these digital platforms to offer more robust and relevant services to help you manage your money where you are.
Serving our communities is a cornerstone principle for A+FCU. We provide financial education and literacy programs for adults and youth and support Scouts BSA and Girl Scouts with tailored financial education programs to help them earn badges and introduce financial concepts. In honor of our 75th anniversary, we awarded 75 scholarships totaling $150,000 to high school graduates pursuing higher education as well as to college students pursuing education degrees. Additionally, through our spirit debit card Cash-Back Checking rewards, we gave back over $207,800 to area
schools and districts.
For our 70th anniversary in 2019, we launched A+ Gives with a year of random acts of kindness. Five years later, we continue the tradition of a year-long giveback initiative throughout the organization. Additionally, we held our third annual A+ Gives Day in October 2024 where over 450 employees volunteered 1,611 hours with 44 organizations in Central Texas and 29 organizations across Texas and the nation. Overall, the A+ Gives program saw over $168,000 given back to the Central Texas community in the form of time, monetary contributions, and other donations. We encourage you to visit aplusfcu.org/gives to see the many places Team A+ volunteered and helped in 2024.
The Board and Management team remain focused on providing our members essential banking and financial services that are both strong and stable. In 2024, A+FCU performed extremely well and made strategic decisions that strengthened the safety and security of our members’ accounts and deposits, which are further insured by the National Credit Union Administration (NCUA) and the Nation Credit Union Share Insurance Fund (NCUSIF).
On behalf of the Board and Management, we would also like to thank our more than 500 employees for your hard work and dedication in meeting the needs of members and communities. Your continued commitment to excellent member service and community giveback is commendable.
Over the past year, we helped our members Live Their A+ Lives. We worked with members to build a budget to cut spending and start saving for an emergency. We helped members consolidate debt with lower payments and a quicker payoff time. We partnered with members to help them buy their first home. We provided fraud prevention education to members to help stop fraud before it happened. We met with members to discuss how to reach their retirement goals.
Living your A+ life is different for each of us. But for the staff, management, and Board, it comes down to providing our members with products, services, and solutions to keep their money safe and secure while partnering with them to reach their financial goals. How can we help you live your A+ life in 2025 and beyond?
Respectfully,
Landon K. Spillmann Board Chair
Eric R. Kase President/CEO
FROM THE TREASURER
For over 75 years, A+ Federal Credit Union has maintained a pledge to serve its members by offering competitive products and rates, as well as high-quality member services. I am pleased to report that even with the various economic challenges experienced in recent years, A+FCU continues to maintain stability for its members.
Our assets at the end of 2024 were $2.48 billion and our total shares were $1.99 billion. We are well capitalized with stable earnings helping us sustain our net worth, which at year-end stood at 12.74%. Liquidity remains strong and our interest rate risk is low. Our annual membership held steady, ending the year with 187,778 members.
I feel confident saying that today, the credit union’s success and growth trajectory have truly surpassed the hopes and dreams of our founding members in 1949.
Please review our 2024 Statement of Financial Condition included in this Annual Report. Thank you again for allowing me to represent you as a member of the A+ Federal Credit Union Board of Directors.
Respectfully,
Dr. Tamey Williams-Hill Treasurer
FROM THE SUPERVISORY COMMITTEE
Dear A+ Federal Credit Union Members,
We are pleased to share the Supervisory Committee Report with you, as transparency and collaboration are at the heart of our structure.
The Board of Directors appoints four members from our Credit Union community. This year’s Supervisory Committee members include:
• Mrs. Toni Williams Davis, Chairperson
• Mr. Allen H. Kaplan, Member
• Mr. James C. Valadez, Secretary
• Mrs. Angela Iglehart-Wood, Member
• Jeremy Polansky, Board’s Representative
• Rick Holley, Vice President Internal Audit
Our committee meets regularly to work closely with the Internal Audit department, performing thorough audits that are essential for aligning management practices with Board policy, adhering to NCUA regulations, and safeguarding your assets.
In our commitment to uphold the highest standards, we engage an independent CPA firm to conduct external audits on an annual basis. We are pleased
to report that these auditors consistently confirm the fair representation of A+ Federal Credit Union’s financial position in our statements.
The Supervisory Committee is also here to assist with addressing member concerns. If you ever feel that an issue has not been resolved to your satisfaction by management or staff, we encourage you to reach out to us at:
We truly value the trust you place in us as your financial institution. The Supervisory Committee is dedicated to ensuring your assets are protected, your concerns are addressed, and that we continually seek ways to enhance the operations of A+ Federal Credit Union.
With sincere gratitude,
Toni Williams Davis Supervisory
Committee Chairperson
“The courtesy and concern that you have for each member’s needs goes beyond and it’s worry free as soon as you walk in or get on the phone.” — A+ Member, Member Experience Survey, 2024
STATEMENT OF FINANCIAL CONDITION
December 31, 2024 December 31, 2023 Assets
PROFIT AND LOSS STATEMENT
“I love A+FCU! When I began with you, I was a mess, but through the years the education and services available helped me become more financially stable and responsible. Thank you for your help!” — A+ Member, Member Experience Survey, 2024
A look back at our accomplishments and highlights.
As we celebrated our 75th anniversary in 2024, we maintained our focus not only making improvements to better serve our members, but also on continuing to positively impact the schools, districts, and community organizations we partner with.
Thanks to the loyalty of our members, we were able to continue donating time and funds to support the many causes we hold dear. While we’ve been honored with numerous awards and recognitions, the true success is seen in our community. Here’s what we accomplished together in 2024.
$2.73 Million Members earned with Cash-Back Checking
Total Staff Volunteer Hours 5,299
14,747 Number of new organic members
$1.24 Million PlusPoints Member Loyalty Program rewards redeemed
$207,884 High school & district spirit debit card program giveback
$335 Million In new loans to support members
$108,412 In grants awarded to 87 educators.
1,611 A+ Gives Day staff hours volunteered 536
Employees at the end of 2024
Total Staff Volunteered 533 Total Organizations Impacted 287
$887,961
Total Presentations and Events 665 Total Amount Donated
2024 Awards Won
• 2024 Austin Community’s Choice Awards Best Credit Union, Best Customer Service, Best Financial Services & Best Investment Firm
• 2024 Top Workplaces of Greater Austin, 2024 Top Workplaces USA, and Eric R. Kase Recognized for Top Leadership in Top Workplaces Large Company category
• Austin Area Urban League’s 47th Annual Equal Opportunity Day Corporate Impact Award
• 2024 Bee Cave Chamber Community Business Partner of the Year
$168,445 Total donated for A+ Gives
322 Community Ed events reaching 9,774 people
57 Personal Management Merit Badges earned
$5.64 Million
145 Kids attended Youth Financial Camps
$150,000 Scholarships awarded to 75 recipients
32,735 A+ Mobile App downloads in 2024
2024 Total Community
Impact
Given to strengthen our communities. Summary of 2024 giveback across all A+FCU giving categories, including community partner donations, school and member cash-back programs, sponsorships, and more.
A+FCU LEADERSHIP
Board of Directors
Mr. Landon K. Spillmann, Chair
Dr. Gloria L. Williams, Vice Chair
Dr. Tamey Williams-Hill, Treasurer
Ms. Terry L. Lord, Secretary
Dr. Adelaida “Lolly” Guerra, Director
Mr. Jeremy M. Polansky, Director
Dr. Craig Spinn, Director
Officers
Mr. Eric R. Kase, President/Chief Executive Officer
Ms. Julie Bowering, Senior Vice President Lending
Mr. David Cic, Chief Financial Officer
Mr. OJ Gilder, Chief Intelligence Officer, Senior Vice President Enterprise Risk Management
Ms. Tricia Lewis, Senior Vice President Human Resources
Mr. Brandon McGee, Chief Digital Strategy Officer
Ms. Michelle Peterson, Chief Member Experience Officer
