




BACKEND:PUBLIC HEARINGS FRONTENDPUBLIC







BACKEND:PUBLIC HEARINGS FRONTENDPUBLIC
•KnowthePlayers
•Understandthelocalrules
•Remember“WhyyouareintheRoom”
•Representingmarginalizedindividuals
•Levelthefield
•Characterand“YourWord”
•InternalAndExternal
•Donottakeitpersonally
HeatherM.Urwiller,MRP,AICP,CFM